SERVICE DELIVERY Provide a specialist area of practice, providing expert professional advice to others across the Collaboration w.....
SERVICE DELIVERY Provide a specialist area of practice, providing expert professional advice to others across the Collaboration within agreed guidelines and protocols, including medical colleagues and other professional groups when required. Perform comprehensive specialist assessment of clients, plan, treat and evaluate care within agreed guidelines and protocols according to evidence-based practice and changing health needs. To provide a service to both clients and managers to enable employees to safely fulfill their role and facilitate their safe early return to work should a member of staff become too ill to attend work. Communicate specialist information to medical colleagues and others. Refer clients to appropriate clinicians, in the Trust or externally, within agreed guidelines and protocols, according to assessment of client need and evidence-based decision. Prioritise client care, supervising and allocating ones own workload, monitoring and evaluating effectiveness of care, including discharge of clients, or referring on, within agreed guidelines and protocols. Perform specialist clinical skills in the treatment and overall management of client care, including requesting and interpreting investigations, within agreed guidelines and protocols. Provide a comprehensive specialist service, accepting accountability and responsibility for the management and effectiveness of the service on a day-to-day basis. Collect, collate, evaluate, and report on information, including communicating detailed information to clinical colleagues and others, maintaining accurate client records and documentation. Promote client and public involvement in the improvement of services, and involve clients and carers/relative in the planning and delivery of their care. Work collaboratively with other professionals and agencies to ensure client needs are met, especially in relation to client flow, care pathways and discharge arrangements. Analyse and act on information to proactively manage and maintain NHS targets and standards. GOVERNANCE Establish and maintain effective communication, with clients and their families maintaining confidentiality of information, dealing with difficult people and situations as they arise, including providing emotional support to clients, and junior colleagues in dealing with frequently distressing circumstances. Monitor and report on quality standards within own specialist area of expertise, e.g. identifying risks, benchmarking, audit, preparing and implementing of action plans to improve quality of services. Work within the Occupational Health clients governance standards to ensure that lessons are learnt from issues arising from risk reports/complaints etc. and that they are promptly and positively addressed. Participate in the development and where appropriate lead the implementation of policies, procedures and guidelines related to own area of specialist practice and contribute the development of other policies. Ensure compliance with Trust policies, procedures and guidelines for self and others, by taking action/alerting senior management team if practice appears to contravene policy, or if concerned about any aspect of client care. MANAGERIAL/LEADERSHIP Act as a role model by demonstrating leadership and expertise, and by maintaining credibility across the Collaboration, the wider health care community and external agencies, ensuring a positive image of the Collaboration is maintained. Participate in meetings internally or externally, relevant to specialist area of practice, proactively contributing to the meeting by providing advice and expertise in own specialist area. Work with the Collaboration and Client Care Standards in providing managerial support, participating in the recruitment, induction and orientation of new staff, carrying out appraisal and clinical supervision, and by ensuring that mandatory training take place according to Trust policy. Ensure effective use of resources, e.g. staff, budget, premises, equipment, supplies and materials. Maintain systems and processes to promote a healthy, safe, and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns EDUCATION/LEARNING Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in KSF/appraisal, supervision, action learning and by maintaining a professional/personal portfolio of learning. Act as a specialist resource, providing support, guidance and knowledge across the Trust, utilising evidence based theory and practical experience gained. Provide advice and specialist training from a sound knowledge base, to a range of staff, including junior medical staff, and evaluating the impact of learning on changing practice. Initiate and conduct audit activity by continually monitoring standards of care, identifying risks, advancing knowledge within own specialist field, benchmarking, assisting with clinical trials, gathering, collating and interpreting data and information, using a wide range of research methodology.
