Key Responsibilities:
Leadership and Team Development:
Lead, Coach, and Mentor a Team: Provide guidance and support to a team of medical record reviewers, nurturing their professional growth and development.
Positive Work Environment:
Create a positive and inclusive work atmosphere by fostering recognition, empowerment, attentive listening, embracing diversity, and setting an exemplary standard for others.
Workload and Process Management:
Assign tasks to team members based on workload and prioritize tasks to meet defined timelines. Anticipate workload fluctuations and allocate resources effectively to achieve departmental objectives. Manage the review of complex medical records, ensuring precision and compliance with industry standards and regulations. Leading and overlooking the launch of new projects Reviewing client guidelines and making sure the project fulfills all the requirements.
Team Performance Monitoring:
Regularly assess team performance, provide constructive feedback, and conduct performance reviews. Identify training needs and coordinate training sessions to enhance team members’ skills and knowledge. Prepare regular reports on team performance, productivity, and quality metrics.
Quality Assurance:
Implement Quality Assurance Protocols: Develop and implement quality assurance protocols to uphold high standards of accuracy and completeness in record reviews.
Privacy and Security: Ensure team members adhere to privacy and security standards, including HIPAA compliance, when handling medical records.
Process Improvement:
Collaborate with project stakeholders to establish and refine processes, aiming for efficiency and effectiveness. Develop and maintain standard operating procedures (SOPs) to guide the team’s activities.
Communication and Collaboration:
Foster effective communication within the team and with other project stakeholders. Collaborate with project managers, clients, and other departments to ensure project goals are met.
Requirements:
- Graduates in Medical, Life sciences or related field.
- Minimum 1 year and Maximum 2 years of experience as a medical Record Reviewer.
- Exposure into the legal or medical malpractices related projects and not from the insurance based projects
- Familiar With MS Word, Excel and PDF reader.