Total 620 Manager level Human Resources job vacancies in Birmingham, West Midlands

We are currently recruiting for a dedicated Reflection Room Manager on behalf of a school committed to improving student behaviour and outcomes. This is a key role aimed at supporting a positive school environment where discipline and respect are central values. This is a permanent, full-time position beginning from January 2025.

Role Overview:
As the Reflection Room Manager, you will be responsible for leading and managing the school's Reflection Room, ensuring that high standards of behaviour are upheld. The role will focus on helping students reflect on their behaviour, while supporting them to improve punctuality, attendance, and academic progress. You will play an essential part in reducing classroom disruption and creating an atmosphere where learning is prioritised.

Key Responsibilities:
Lead and manage the daily operations of the Reflection Room, maintaining a disciplined and calm environment.
Ensure pupils comply with the Reflection Room curriculum and produce high-quality work.
Develop and manage strategies to reduce repeat referrals to the centre, including writing Personal Support Plans (PSPs) for pupils.
Facilitate restorative justice conversations between pupils and staff to prevent future behaviour issues.
Collaborate closely with senior leadership, providing regular updates on pupil behaviour and progress.
Communicate effectively with parents/carers and other staff members to support student development and behaviour improvement.
Support the wider school community by coaching staff on behaviour management strategies.
About You:
The ideal candidate will have a strong background in behaviour management, with experience leading or working within a similar environment. You’ll be passionate about making a difference in students’ lives, maintaining a calm and professional approach even in challenging situations.

Key Requirements:

Strong behaviour management skills with experience in leading a positive and successful culture within a school setting.
Excellent communication skills, with the ability to work effectively with staff, parents, and students.
Experience in managing challenging behaviour and using restorative approaches to resolve conflicts.
An organised and resilient individual, capable of managing a high-paced environment.
A commitment to the welfare and safeguarding of young people.
This is an exciting opportunity to join a school dedicated to fostering positive outcomes for its students. If you are a dynamic leader who is committed to helping young people reach their potential, we’d love to hear from you.

MAT Recruitment is committed to safeguarding and promoting the welfare of children and young people in line with KCSIE 2024. In order to meet this responsibility, we follow a rigorous selection process.   MAT Recruitment is an equal opportunities employer; therefore, we welcome applications from all suitably qualified persons.

We are currently recruiting for a dedicated Reflection Centre Manager on behalf of a school committed to improving student behaviour and outcomes. This is a key role aimed at supporting a positive school environment where discipline and respect are central values. This is a permanent, full-time position beginning from January 2025.

Role Overview:
As the Reflection Centre Manager, you will be responsible for leading and managing the school's Reflection Centre, ensuring that high standards of behaviour are upheld. The role will focus on helping students reflect on their behaviour, while supporting them to improve punctuality, attendance, and academic progress. You will play an essential part in reducing classroom disruption and creating an atmosphere where learning is prioritised.

Key Responsibilities:
Lead and manage the daily operations of the Reflection Centre, maintaining a disciplined and calm environment.
Ensure pupils comply with the Reflection Centre curriculum and produce high-quality work.
Develop and manage strategies to reduce repeat referrals to the centre, including writing Personal Support Plans (PSPs) for pupils.
Facilitate restorative justice conversations between pupils and staff to prevent future behaviour issues.
Collaborate closely with senior leadership, providing regular updates on pupil behaviour and progress.
Communicate effectively with parents/carers and other staff members to support student development and behaviour improvement.
Support the wider school community by coaching staff on behaviour management strategies.
About You:
The ideal candidate will have a strong background in behaviour management, with experience leading or working within a similar environment. You’ll be passionate about making a difference in students’ lives, maintaining a calm and professional approach even in challenging situations.

Key Requirements:

Strong behaviour management skills with experience in leading a positive and successful culture within a school setting.
Excellent communication skills, with the ability to work effectively with staff, parents, and students.
Experience in managing challenging behaviour and using restorative approaches to resolve conflicts.
An organised and resilient individual, capable of managing a high-paced environment.
A commitment to the welfare and safeguarding of young people.
This is an exciting opportunity to join a school dedicated to fostering positive outcomes for its students. If you are a dynamic leader who is committed to helping young people reach their potential, we’d love to hear from you.

MAT Recruitment is committed to safeguarding and promoting the welfare of children and young people in line with KCSIE 2024. In order to meet this responsibility, we follow a rigorous selection process.   MAT Recruitment is an equal opportunities employer; therefore, we welcome applications from all suitably qualified persons.

An excellent opportunity for an experienced Machine Shop Cell Leader to join a well-established company

Job Type: Full-Time – Permanent.
Salary: £38,000 Per Annum, Depending on Experience.
Location: Coventry CV6.

Please note: The employer does not hold a Sponsorship License and therefore are unable to sponsor any employees.

About The Role:

A skilled, innovative CNC Milling Machine Shop Cell Leader, capable of implementing processes and procedures as part of the company’s development and delivery of safety critical products, while equally versed in problem solving and continuous improvement techniques. You will be required to work as part of a multi-disciplined team, as well as being a self-driven individual capable of achieving project target requirements and timescales.

Applicants MUST have experience with Mazaks programmes and MAZATROL language.

Job Purpose / Objectives:
• To effectively organise and manage people; machines and workflow to ensure that production plans are achieved, and customer requirements satisfied.
• To ensure that daily; weekly and monthly production targets are achieved across the Cell – as measured by Schedule Adherence and other KPIs.
• To maintain a Safe, Clean and Organised (6S) working environment by ensuring that all health, safety and 6S practices; policies and procedures are understood and adhered to.
Responsibilities:
• ‘Hands-on’ working cell leader role - able to programme; set; operate and troubleshoot each process within the cell.
• Production of parts within the cell – target of 80% of time producing parts.
• Prioritise and manage the order in which works orders are completed within the Cell, ensuring that Works Order due dates are achieved; production capacity is maximised, and Cell downtime is minimised.
• Lead daily ‘start of shift’ and ‘end of shift’ production plan and KPI meetings with all Cell team members (and support staff as required) monitor and manage Cell performance, and to identify and agree daily priorities with members of other Departments and work collectively to ship products to our customers by the required ship date.
• Promote and embed good standards of housekeeping; cleanliness and 6S across the cell to maintain a safe; clean and organised working environment always.
• Promote a team working environment across the Cell, and encourage and support continuous improvement activities to achieve identified improvements.
• Identify and resolve quality issues using daily scrap walks and root cause analysis in order to reduce scrap, non-conformance and rework.
• Work closely with Production Engineering and Maintenance teams to ensure optimal running of manufacturing processes and equipment.
• Recruitment and training of team members, ensuring that team members are trained to a defined standard and are competent to perform their duties at both quality and output standards as identified by the skills matrix for each operator. Manage holidays; time keeping; grievances and discipline across the team (with support from HR) to ensure that manpower is always in place to deliver the production plan.
• Ensure that daily shopfloor work booking, and route card disciplines are instilled into the team’s daily activities.
This role profile is not intended to be exhaustive, the job holder will on occasions be expected to perform tasks and support the business as required delivering the business objectives identified.



If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.


The company is an Equal Opportunity Employer that does not discriminate based on race, religion, sexual orientation, age or disability. The employer welcomes applications from all candidates who match their requirements and their decision for employment will be based purely on your skills/qualifications.

Head of Modern Foreign Languages (MFL)

MPS/UPS + TLR 2C (£7,847) - Permanent

Required for Easter 2025

"Guided by Christ. Inspired to Service. Aspiring for Excellence"

St Thomas More is a good school (Ofsted 2022) committed to high standards of growth and professional development. The school is popular - always oversubscribed beyond our admission limit - and well respected in the local community. We are a successful school with a large sixth form located near Willenhall, with easy access to the M6 motorway network.

We are very much looking forward to welcoming a new curriculum leader to our already dynamic and dedicated team. Are you an enthusiastic leader who could bring with you a passion for languages to our students and staff?

The successful candidate should have proven experience in leading a department and strong communication skills. We are looking to recruit an enthusiastic, innovative and creative colleague with demonstratable curriculum expertise to join us on our journey of ongoing success.

With a strong Catholic ethos that puts faith, service and aspiration at the heart of its community, our school provides a haven where all can flourish.

The Head of MFL will lead a team of creative and dedicated teachers. The successful candidate will also promote high standards of teaching, learning and achievement in languages. In addition, their vocation as a school leader will ask that they inspire students and staff, fostering a passion for language and learning. Strong communication skills are all important and should be aligned with a strategic vision of maintaining and raising standards.

If you believe that you possess the necessary teaching expertise and proven skillset in areas of curriculum Leadership & Management, enabling you to make a significant impact and lead our Modern Foreign Languages department, we would welcome further time to meet and speak with you.

In return our school can offer you a welcoming and inclusive environment, with a culture of openness and transparency. We value highly the wellbeing of all our staff and offer a number of benefits to support this. You'll also benefit from support, mentoring and development tailored to you, training linked to NPQML and NPQSL and further CPD supported by the diocese and additional local providers. Teachers flourish at St Thomas More, and we offer fantastic career advancement for teachers at all levels.

St Thomas More Catholic School is a very special place. Students are friendly, enthusiastic and eager to learn. Staff are caring, supportive and dedicated to finding the true potential in every one of our students.

For more information, and to request an application pack including job description, please contact Jodie Massie at Hays Education on

M: 07761446571

E: st.

Closing date: 12 noon on Friday 29th November 2024

Interviews to be held: Week beginning Monday 9th OR Monday 16th December 2024

Please also see our recruitment site: https://microsites.hays.co.uk/jobs/st-thomas-more/index.htm

Early applications are encouraged. We reserve the right to withdraw this advert should a suitable candidate be found prior to the closing date.

The school is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

HEAD OF MARKETING (MEDICAL DEVICES)
BIRMINGHAM, HYBRID, WITH 50% TRAVEL
£85,000 + CAR ALLOWANCE

SUMMARY
A growing medical company is looking for a Head of Marketing to develop and promote their portfolio of devices within both direct and distributor markets globally. This is a hands on role, with responsibility for a small team of marketeers.

BENEFITS
The business offers a dynamic work environment with opportunities for growth and development. Additionally, it allows 25-days holiday, plus bank holidays, pension contributions, life assurance, healthcare and wellbeing package and much more.

RESPONSIBILITIES
As a Head of Marketing you will be,
•Developing and implementing global marketing plans.
•Managing a designated budget.
•Developing clear product strategies for each region/ market.
•Developing a network of KOLs to support existing products and the development of new products.
•Liaising with clinical associations and teaching hospitals regarding products and associated guidelines.
•Accountable for all marketing activities for a section of the portfolio.
•Gaining insight into the market, competitor activity, and clinical trends across all product groups, in each of the key markets.
•Leading and managing a team of marketeers, taking ownership of developing and retaining talent.

REQUIREMENTS
To be considered for the Head of Marketing role, you must have,
•A degree of CIM qualification within Marketing or a related discipline.
•Proven marketing experience at a senior level, within medical devices.
•Proven experience building KOL networks and working with associations/ regulatory bodies
•Ability to lead and influence teams, internal and external
•Ability to demonstrate excellent understanding of marketing processes and product life cycle
•A proactive approach to travel nationally and internationally c50% of the time and attend the Midlands based office as needed (a minimum of once per week)
•A full, clean UK driving licence

NEXT STEPS
If you’re interested in becoming a Head of Marketing apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

About UTS

The University of Technology Sydney (UTS) is the top-ranked young university in Australia. The UTS 2027 strategy (https://www.uts.edu.au/about/uts-2027-strategy) outlines our vision to be a leading public university of technology recognised for our global impact. We’re known for our innovative teaching. We’re committed to practical innovation and research that benefits industry and society. We believe in social change to create a more just and equal world.

UTS has a culturally diverse campus life and vibrant international exchange study and research programs that prepare graduates for the workplaces of today and the future. Our campus is in the heart of Sydney's creative and digital precinct and alongside Sydney's central business district.

Our purpose is to advance knowledge and learning through research-inspired teaching, research with impact and partnerships with industry, the professions and community. UTS is part of the Australian Technology Network (https://www.uts.edu.au/about/uts-2027-strategyhttps://www.uts.edu.au/node/4549) of universities: a group of prominent universities committed to working with industry and government to deliver practical and professional courses. With a total enrolment of over 44,000 students, UTS is one of the largest universities in Australia.

About the Faculty

UTS has recently developed a Creative Industries Strategy to refocus and strengthen its mix of creative disciplines to redefine the future of higher education and research, and achieve the skills and innovation needs of the creative and broader economy. This initiative seeks to empower practitioners and their unique ways of thinking to address current and future challenges through interdisciplinary collaboration and university-wide approaches to teaching, research, and engagement.
This increased strategic focus will leverage emerging market opportunities for those disciplines, which are currently situated across the faculties of Design, Architecture and Building (DAB), Arts and Social Sciences (FASS) and Engineering and IT (FEIT). This approach will directly support and enhance our interdisciplinary work across the creative and social practice disciplines and includes developing a new faculty to bring these disciplines together.

This strategic initiative aims to leverage UTS’s distinctiveness, and increase our impact by fostering synergistic activities across the university. The focus will be on creative skills and technology, encompassing both traditional and non-traditional creative disciplines, with the goal of transforming the world through a deep understanding of the social and political contexts of creative practice and research.

About the School

The UTS School of Architecture has well-defined strengths as both practice-connected and globally engaged. The School is unique in the co-location of architecture, interior architecture and landscape architecture disciplines, fostering new and critical ways to influence landscapes, cities, buildings and their interiors. Through our pedagogy research and engagement, we seek to become a powerful catalyst for change focusing on design excellence informed by three primary societal concerns:

• Climate Change: Decarbonisation and Biodiversity

• Inclusivity: Designing with Country and Decolonisation

• Equity: Urban Transformation and Housing Affordability

For more information regarding the School’s education models, research and partnerships, please request a copy of the candidate brochure.

About the Role

The UTS School of Architecture believes in “giving imagination space” through its inspiring work in the disciplines of architecture, interior architecture and landscape architecture. With a strategic vision for the school to be a powerful catalyst for change, Architecture at UTS is dedicated to addressing global challenges of our times related to climate change, inclusivity and equity.

With demonstrated academic leadership credentials in architecture, the Head of School will:

• Champion our disciplinary research, teaching and learning, and practice.

• Implement the School’s strategic plan, leading a cohesive and collaborative school cohort to amplify existing strengths and realise future potential.
• Advocate strategically for the School within a faculty and the broader university context.

• Engage with colleagues to build on the School’s existing strengths to harness, empower and develop current and future growth opportunities.

• Elevate equity, diversity and inclusivity in all school activities.

• Leverage the momentum of UTS’ investment into the creative disciplines to weave them into the fabric of the institution.

• Bring extensive domestic and international networks and networking capabilities to promote and foster engagement with industry across research, teaching and learning priorities.

About You

The successful candidate will collaboratively implement the vision for the School of Architecture that is founded on a deep understanding of the Australian tertiary education landscape and current architectural best-practice. We are seeking an experienced leader with sophisticated communication and interpersonal skills including the ability to lead and facilitate transformation in a collaborative and influential manner. The Head of School will partner with stakeholders including university and faculty leadership, and the school’s academic and professional cohort, to foster an environment that is empowered to realise its potential both domestically and internationally.

This rare opportunity will allow you to lead an established school of architecture through a distinctive period of investment and aspiration. You will be instrumental in driving greater cooperation across the UTS community, partnering to infuse the creative industries into all elements of the university in a collaborative and sustainable manner.

How to Apply

For a confidential discussion or to apply, please contact Philip Graham and Desiree Riechert of the Orchard Talent Group via email at utshos@orchardtalent.com.au. Please note applicants must have a legal right to work in Australia.

Applications close 13 December 2024

About UTS

The University of Technology Sydney (UTS) is the top-ranked young university in Australia. The UTS 2027 strategy outlines our vision to be a leading public university of technology recognised for our global impact. We’re known for our innovative teaching. We’re committed to practical innovation and research that benefits industry and society. We believe in social change to create a more just and equal world.

UTS has a culturally diverse campus life and vibrant international exchange study and research programs that prepare graduates for the workplaces of today and the future. Our campus is in the heart of Sydney's creative and digital precinct and alongside Sydney's central business district.

Our purpose is to advance knowledge and learning through research-inspired teaching, research with impact and partnerships with industry, the professions and community. UTS is part of the Australian Technology Network of universities: a group of prominent universities committed to working with industry and government to deliver practical and professional courses. With a total enrolment of over 44,000 students, UTS is one of the largest universities in Australia.

About the Faculty

UTS has recently developed a Creative Industries Strategy to refocus and strengthen its mix of creative disciplines to redefine the future of higher education and research, and achieve the skills and innovation needs of the creative and broader economy. This initiative seeks to empower practitioners and their unique ways of thinking to address current and future challenges through interdisciplinary collaboration and university-wide approaches to teaching, research, and engagement.

This increased strategic focus will leverage emerging market opportunities for those disciplines, which are currently situated across the faculties of Design, Architecture and Building (DAB), Arts and Social Sciences (FASS) and Engineering and IT (FEIT). This approach will directly support and enhance our interdisciplinary work across the creative and social practice disciplines and includes developing a new faculty to bring these disciplines together.

This strategic initiative aims to leverage UTS’s distinctiveness, and increase our impact by fostering synergistic activities across the university. The focus will be on creative skills and technology, encompassing both traditional and non-traditional creative disciplines, with the goal of transforming the world through a deep understanding of the social and political contexts of creative practice and research.

About the School

The UTS School of Design is committed to societal, industrial and environmental transformation through design practice, education and research. It is a progressive community of academics who have secured UTS Design’s place among the world's top 50 art and design schools. The School has established expertise across programs in Fashion and Textiles, Product Design, and Visual Communications, underpinned by a core foundation in Design Studies.

For more information regarding the School’s education models, research and partnerships, please request a copy of the candidate brochure.

About the Role

With demonstrated academic credentials in a design discipline that is complementary to those within the school, the Head of School will:

• Champion design research, teaching and learning, and practice.

• Advocate strategically for the School within a faculty and the broader university context.

• Engage with colleagues to understand the School’s existing strengths to harness, empower and develop current and future growth opportunities.

• Foster inclusivity, nurturing a culture that respects diverse perspectives and ways of knowing.

• Be responsible for the strategic planning and effective allocation of resources to ensure the successful and sustainable delivery of teaching programs, and other key initiatives.

• Leverage the momentum of UTS’ investment into the creative disciplines to weave them into the fabric of the institution.

• Bring extensive domestic and international networks and networking capabilities to promote and foster engagement with industry across research, teaching and learning priorities.

About You

The successful candidate will continue to develop a vision for the School that is founded on a deep understanding of design as an agent of social and environmental change. We are seeking a creative, intellectually curious, and experienced leader able to balance the ambitions of a transformative agenda with the interpersonal capability to lead change. The Head of School will be a collaborative leader with a passion for advocating, supporting and developing the established and emerging talent in the School.

The Head of School will partner with stakeholders, including university and faculty leadership, and the school’s academic and professional cohort, to foster an environment that is empowered to realise its potential both domestically and internationally.

This rare opportunity will allow you to lead a world-leading school of design through a distinctive period of investment and ambition. You will be instrumental in driving greater cooperation across the UTS community, partnering to infuse the creative practices into all elements of the university in a collaborative and sustainable manner.

How to Apply

For a confidential discussion or to apply, please contact Philip Graham and Desiree Riechert of the Orchard Talent Group via email at utshos@orchardtalent.com.au. Please note applicants must have a legal right to work in Australia.

Applications close 13 December 2024

Senior Manager - Regional Manager - Public Health, Community based integrated health & lifestyle services across the North West. Greater Manchester - Cheshire, Lancashire, Merseyside.

My client is a fast-growth private healthcare provider, due to further contract wins and several new service openings, looking for an experienced manager to oversee several teams delivering public health services in the community.

You will oversee a number of specialist teams, each with their own service manager, across a wide region. The services include a range of integrated public health solutions (weight management, lifestyle and behaviour changes, smoking cessation etc), which are reaching out into groups within the community who will greatly benefit from their services.

You will be able to lead and inspire a dispersed team, and your relationship-building skills allowing you to further develop productive relationships with a range of internal & external stakeholders, commissioners, and third parties. You will have a passion for the delivery of high quality services, with excellent levels of quality and governance oversight, and be keen to further the develop and extend their services being offered. You will have an ability to identify and develop leaders of the future, fostering a culture of empowerment and building a robust, high-performing group of services poised for ongoing expansion.

This is a highly progressive organisation with an excellent reputation and an exciting trajectory of growth. You will be joining a passionate and highly capable senior leadership team, and whilst being supported when required, will be allowed the autonomy and freedom that you would hope for.

Whilst they have enjoyed a great deal of growth and are looking towards further expansion, this is a well established business with a solid foundation. They have won several awards for the quality and innovation of their services, delivery of life-changing projects with huge social impact, and also plenty of recognition for their standards as an employer of choice with a superb working culture.

Maths Head of Department | 2025 | Paid to scale- Location: Batley, West Yorkshire
- To Start: January 2025
- Contract: Temp to perm

Are you an experienced or aspiring Head of Department (Secondary Teacher of maths) in West Yorkshire?
We are recruiting on behalf of a secondary school in the Batley area of Kirklees, West Yorkshire. This is an exciting opportunity for a Maths teacher who is looking to take their experience to the next level.

The benefits of working with Hays for permanent roles are:
- Priority access to our partnership clients for whom we exclusively manage their permanent advertising
- Competitive salary and benefits packages
- Supportive and collaborative work environments
- Opportunities for career advancement and professional development opportunities
- Access to free Hays online training programmes including annual safeguarding training
- A local office and local schools to work in

About us:
Hays Education is part of Hays Specialist Recruitment - the UK's largest and most successful specialist recruitment group. Our Education division has 33 offices nationwide and is unique in having a dedicated permanent recruitment division that was established 8 years ago and works in exclusive partnership with over 200 schools within the state and the independent sector to facilitate all permanent vacancies from initial advert to appointment. Each year we help place more than 500 teachers. Hays Education works in exclusive partnership with schools locally on a permanent basis, giving you immediate access to some of the most sought-after positions in the market.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client’s nurseries are the perfect place for little ones to learn, grow, and have some fun! Owned and operated by two local families the children’s nurseries are designed with the children’s happiness and safety in mind. Our client creates a fun and supportive learning environment where the children can thrive and grow.
The nurseries are all equipped with numerous learning resources, and interactive activities that are sure to keep the children engaged and entertained. Our clients nurturing and friendly environment provides children with a comfortable atmosphere that encourages open communication and trust.
Our client is looking to recruit a Room Leader.
Nursery Room Leader
A qualified nursery professional responsible for the day to day running of an allocated area or room within the nursery. You must be NVQ level 3 qualified or equivalent. An important role in training and developing staff by imparting knowledge and skills. You will be required to ensure the children are cared for in a happy, safe and stimulating environment. You will also need to have a sound understanding of a child’s developmental requirements and to provide a range of stimulating learning experiences designed to meet children’s all round development. Successful Nursery Room Leader will be required to undertake an enhanced DBS check.
The nursery offers excellent benefits which are listed below:
Benefits:
• Sick Pay
• Attendance bonus paid monthly.
• Amazing discounts across retail, leisure and utilities.
• Termly Employee Appreciation Incentives.
• Wellbeing support, including an Employee Assistance Programme that offers phone, online and face to face support.
• Your Birthday off after 1 years’ service.
• Increased holiday allowance with length of service.
• Discounted childcare across all sites of 50%
• Development opportunities in a rapidly growing company.
• We will help and fund relevant study and qualifications.

Serves as the manager of the Human Resource Office at a Bureau of Prisons (BOP) federal prison camp.

Responsible for planning immediate and long range staffing needs.

Develops a recruitment and staffing plan to identify management's needs.

Responsible for overseeing staffing functions that include requesting certificates of eligibles, scheduling and conducting interviews, BOP-HIRES issues, and preparation of security clearance requests.

Responsible for ensuring accurate guidance is provided on pay administration issues.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.

Starting at $72,553 Per Year (GS 11)

We are currently recruiting for a Human Resources Manager for a prestigious client based in Halifax, West Yorkshire.

This is a permanent role, and an amazing opprtunity to join a rapidly growing company working in a modern, friendly office environment.

Duties will include, but are not limited to:

Key Responsibilities
- Develop and implement a comprehensive strategy for the client, focusing on sales initiatives, service level processes, HR management, and scalable growth.
- Drive sales activity to maximise commercial opportunities and contribute to profitability.
- Manage and grow new and existing customer activity through telephone, mobile, email, webchat, and reporting channels.
- Ensure prompt and professional responses to all sales leads, quotes, abandoned baskets, and inbound to maximise sales and service performance.
- Implement, develop and manage relevant operational KPIs for the department.
- Collaborate with the Marketing department on marketing initiatives, ensuring alignment with the overall marketing plan and budget.
- Develop and maintain a comprehensive customer database, supported by activity reports and analysis.
- Participate in and assist with organising trade shows, exhibitions, and training events as needed.
- Work with internal teams on the delivery of new product development (ENPD) plans based on customer insights and feedback

Processes & Systems
- Engage with key stakeholders to develop and implement process improvements.
- Collaborate with IT and other departments to enhance internal systems for better data processing, ordering, sales analysis, reporting, and customer service levels.
- Coordinate technical support provision for products and services to ensure exceptional customer service.
- Handle complaints and work with other departments for escalations and resolutions
- Identify and implement ways to improve efficiency and customer service using technology & systems.

Resource / People Management
- Oversee the recruitment, training, and development of personnel across all sales and customer service teams, considering the seasonality trends of the business model.
- Ensure comprehensive induction, training, and personal development plans for all departmental staff.
- Monitor and manage personnel performance, HR processes, and overall wellbeing.
- Develop a winning contact centre team, that is prepared for surges during peak trading times
- Implement means of handling volume, with strategies implemented for additional cover and future weekend support to customers.

Culture & Communication
- Serve as a role model for a quality-first culture, with your team and wider departments
- Work with the wider team to establish a positive, customer-centric, and collaborative culture across the group.
- Contribute to the companys goals and objectives, aiming to improve market share via brand visibility, customer satisfaction, and productivity.
- Maintain clear and effective communication with all relevant internal departments.
- Lead by example.

KPI's:
- Sales (vs Targets)
- Refunds (vs Targets)
- Service Levels (vs Targets)
- Examples; Time in queue/abandonment, Calls/ Emails presented, Average handle time, First response time etc
- Customer Feedback, Ratings and Lifetime value (social media/ Trustpilot)
Team Retention & Development

Required Skills/Experince:
- Proven experience in managing sales and customer service teams, preferably a contact centre environment within retail or home improvement sectors.
- Strong strategic planning an execution skill
- Excellent communication and interpersonal skills
- Ability to drive sales and maximise commercial opportunities
- Proficiency in managing and developing internal systems and processes
- Strong leadership and people management ability
- Growth mindset, can do attitude and willingness to deliver results to improve customer experiences and long term business performance.

Hours:
- Monday to Friday
- 08.30am - 17.30pm

Salary & Benefits:
- Competitive Salary between £30,000 and £40,000 DOE
- 28 days holiday (inclusive of bank holidays)
- Quarterly performance bonus
- Free parking
- Modern and friendly working environment

Click APPLY today to submit your CV for review!

Due to the high number of online applications, if you have not heard from us within 7 days, your application has unfortunately been unsuccessful on this occasion.

The Role
As part of an enterprise-wide transformation initiative, the HR Project Consultant will work closely with the Project Manager and COE's to support the design, development, and delivery of various HR and Culture programs across the business, with a particular focus on leadership development. 
you will support the design and implementation of leadership programs as part of an enterprise-wide transformation initiative. Working closely with leadership and project managers, you'll help drive cultural change by developing and delivering leadership initiatives.
This is an ideal role for an HR professional with culture and project/transformation experience looking for broader exposure to other HR areas.
Key Responsibilities


Design and deliver leadership programs and evaluations.
Collaborate with teams to assess leadership needs.
Facilitate leadership workshops and promote leadership excellence.
Develop tools to measure program impact and ensure continuous improvement.
Manage stakeholder relationships and vendor engagement for HR
... Click here to view more detail / apply for HR Project Consultant ? Leadership focus

Branch Manager - Facilities Management / Maintenance Recruitment - Manchester

Are you looking for the next step in your recruitment career?

Are you excited by the opportunity to build and grow your own office / branch?

Are you looking to join an expanding company where you have no limit to your progression or growth

CBW Staffing Solutions are looking for a Branch Manager to join our expanding organisation. We're looking for people who pride themselves in delivering exceptional service to clients and candidates while maintaining their commercial edge, with a proven desire to forge new client relationships and recognise their successes. Due to our growth plans for 2024/25, we are looking to invest in New office in Manchester where this person will start and grow their own team and have full autonomy over themselves and their team. We are a national provider of Facilities and trades staff on a temp and permanent basis but are looking to start an office in the North West to cover the region that has huge potential. We currently have a Scotland office and a London based office but are crying out for someone to come on board to own the North West Facilities management recruitment
industry.

Key Responsibilities:

• Oversee the daily operations of the Manchester branch, ensuring high levels of performance and efficiency.
• Recruitment of Internal Staff in order to grow the team and Branch
• Lead, mentor, and develop recruitment consultants, helping them to achieve their targets and career goals.
• Develop and implement effective recruitment strategies to attract top talent within the facilities management / construction industry.
• Manage client relationships, ensuring excellent service delivery and customer satisfaction.
• Monitor and analyse branch performance, identifying areas for improvement and implementing solutions.
• Achieve personal and team financial targets, contributing to the overall success of the business.

Requirements:

• Proven experience in a recruitment management role, ideally within the facilities management / construction sector.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• A results-driven mindset with a track record of achieving and exceeding targets.
• Ability to build and maintain strong client relationships.
• Proficient in using recruitment software and other relevant tools.
• The ability to attract and identify talent
• We would be open to hearing from individuals who already have established teams who may be disillusioned or need a new challenge.

Why Join Us?

• Competitive salary, Negotiable depending on experience.
• Attractive bonus and commission plans to reward your success.
• Generous holiday allowance including 25 days holiday plus 8 bank holidays.
• Birthday off as an extra days holiday
• Excellent progression opportunities to advance your career within the company.
• The ability to stamp your own mark on a growing business

If you are a motivated and ambitious recruitment professional with a passion for the construction industry and more importantly Facilities Management and trades, we would love to hear from you.

If you would like to know more about this role prior to application, please contact Dan Barber at CBW Staffing Solutions.

You can check us out on www.Cbwstaffingsolutions.com

Branch Manager - Facilities Management / Maintenance Recruitment - Birmingham

Are you looking for the next step in your recruitment career?

Are you excited by the opportunity to build and grow your own office / branch?

Are you looking to join an expanding company where you have no limit to your progression or growth

CBW Staffing Solutions are looking for a Branch Manager to join our expanding organisation. We're looking for people who pride themselves in delivering exceptional service to clients and candidates while maintaining their commercial edge, with a proven desire to forge new client relationships and recognise their successes. Due to our growth plans for 2024/25, we are looking to invest in New office in Birmingham where this person will start and grow their own team and have full autonomy over themselves and their team. We are a national provider of Facilities and trades staff on a temp and permanent basis but are looking to start an office in the Midlands to cover the region that has huge potential. We currently have a Scotland office and a London based office but are crying out for someone to come on board to own the Midlands Facilities management recruitment industry.

Key Responsibilities:

• Oversee the daily operations of the Birmingham branch, ensuring high levels of performance and efficiency.
• Recruitment of Internal Staff in order to grow the team and Branch
• Lead, mentor, and develop recruitment consultants, helping them to achieve their targets and career goals.
• Develop and implement effective recruitment strategies to attract top talent within the facilities management / construction industry.
• Manage client relationships, ensuring excellent service delivery and customer satisfaction.
• Monitor and analyse branch performance, identifying areas for improvement and implementing solutions.
• Achieve personal and team financial targets, contributing to the overall success of the business.

Requirements:

• Proven experience in a recruitment management role, ideally within the facilities management / construction sector.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• A results-driven mindset with a track record of achieving and exceeding targets.
• Ability to build and maintain strong client relationships.
• Proficient in using recruitment software and other relevant tools.
• The ability to attract and identify talent
• We would be open to hearing from individuals who already have established teams who may be disillusioned or need a new challenge.

Why Join Us?

• Competitive salary, Negotiable depending on experience.
• Attractive bonus and commission plans to reward your success.
• Generous holiday allowance including 25 days holiday plus 8 bank holidays.
• Birthday off as an extra days holiday
• Excellent progression opportunities to advance your career within the company.
• The ability to stamp your own mark on a growing business

If you are a motivated and ambitious recruitment professional with a passion for the construction industry and more importantly Facilities Management and trades, we would love to hear from you.

If you would like to know more about this role prior to application, please contact Dan Barber at CBW Staffing Solutions.

You can check us out on www.Cbwstaffingsolutions.com