Total 28 job vacancies by Rigel Technology (s) Pte Ltd

Responsiblities

• Take charge of day-to-day sales operations, and attend to walk-in customers.
• Responding to incoming email and phone inquiries, preparing quotations and proposals
• Develop, identify, and create new sales opportunities with both new and existing customers
• Provide pre-sales and after-sales support to customers
• Work closely with relevant teams to ensure smooth functioning
• Maintain and expand the company's existing client base to achieve sales targets and business goals
• Build rapport with existing customers to achieve continuous support by constantly monitoring their progress and attending to their needs
• Follow up and update the status of the quoted project to maximize the possibility of securing the project.
• Update and provide monthly sales forecasts and progress reports as and when required.
• Ad-hoc assigned related to Sales matters

Job Requirements:

• Min 2 Years of sales or sales admin experience
• Min Diploma in Business Administration or related major
• Good negotiation skills, self-driven and results-oriented
• Strong interpersonal and communication skills
• Computer literacy in Microsoft Office, Excel, and Outlook
• Customer service oriented
• Adaptable and flexible
• Pleasant personality and ability to work in teams

You will be tasked to:

• Execute a project effectively once a project order is being received
• Have a complete understanding of the requirements of the project and the delivery schedule
• Liaise with purchasing team with regards to the procurement of the items
• Work with various departments to problem solve and mitigate arising issues such as facilitating changes in project requirements in terms of products or the delivery schedule.
• Handle the billing for each project in an accurate manner
• Maintain excellent control on inventory to facilitate timely shipment and delivery, thereby maximising customer satisfaction and minimising cost;
• Plan, schedule as well as coordinate materials availability to meet customer requirements
• Engage in regular meetings with internal departments to review project, production and procurement updates
• Other related duties as required by HOD/ Management

The ideal candidate should be:

• Recognised Diploma or Degree in any field
• Preferably 2 years' experience in a related customer-facing field (Eg, Customer Service, Order Processing, Sales Coordination, etc)
• Entry level candidates are welcome to apply as training is provided
• Working experience in import/export or related environment would be advantageous
• Working knowledge and experience in SAP system preferred but not a must
• Must be effectively bilingual in English and Mandarin to communicate with mandarin speaking customers to maximise customers satisfaction regards in shipments and deliveries.
• Able to analyse information quickly and accurately
• Excellent planning, communication and problem solving skills with an eye for details;
• Customer service oriented and result-driven with ability to work independently in a fast paced environment.

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaint at 1st level. Advise and guide customer with solution. If problem cannot be resolve over phone or email, schedule technician and fix service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with customer warranty related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase request and tracking of spare parts purchase.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum Diploma / Degree in Business or any Engineering Field
• 2 years’ experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge in customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Excellent communication and problem-solving skills, with good organisation ability
• Must be able to multitask in a fast-moving environment
• Must be effectively bi-lingual in English and Mandarin to handle English and Mandarin speaking customer’s complaints or queries to relevant departments or management.

Responsibilities:

• To assist with loading and unloading of goods at office and delivery sites
• Ensure all loading/unloading is done in a timely and orderly fashion with minimal errors
• Checking of delivery orders before deliveries.
• Ensure all documentation is signed and acknowledged by the relevant parties.

Requirements:

• Good memory recall
• Must be able to understand basic English for clearer understanding of product codes
• Be responsible, and possess a willingness to learn.
• Relevant experience is advantageous but not a must.

Responsibilities:

• Be a centralised person to handle all invoicing matters
• Be a key person to liaise with relevant parties to chase for their outstanding payment responses and to submit payment certificates on time
• Arrange with site personnels for delivery and collection of goods
• Assist Business Operations Executives in other administrative matters

Requirements:

• Minimum Higher Nitec or Diploma in any field or equivalent
• Operationally driven
• Knowledge on how to use SAP Business One is an added advantage, but not a requirement
• Good coordination and interpersonal skills

Job Description

Job Responsibilities

• Provide day-to-day technical support to in-house company users (including regional offices)
• Manage servers, networks (LAN, WAN, VLANs and Wireless), computers, routers, switches, firewalls, CCTV, door access, software deployment, security updates and patches.
• Manage system and network security.
• Assist in IT requirements for onboarding and off-boarding of all employees.
• Provide professional recommendations for upgrades or modifications to IT systems.
• Manage IT inventory in store.
• Manage software license and domain renewals.
• Other ad-hoc duties as assigned from time to time.

Job Requirements

• Minimum Diploma in Computer Science / Information Technology or related field.
• Minimum 2 years of relevant working experience.
• Proficient in Microsoft Windows (10/11/Server), VMware vSphere.
• Technically inclined and hands-on, keen to pick up new technology and skillsets.
• Knowledge of the SAP B1 system is advantageous but not a must.
• Knowledge or past experience in IoT implementation would be advantageous but not a must.
• Able to communicate effectively.
• Good attention to detail and ability to multitask.
• Candidate with strong leadership skills, effective communication abilities, and relevant experience can be considered for the manager role.

Job Highlights

• 5 days week; Friendly Environment
• Medical and Dental Benefits
• Skills Development / Mentoring and Learning Opportunities

Job Description

Job Responsibilities:

• Preparation of technical data submissions for customers
• Creation of documentation in SAP
• Generation of material planning reports and placing orders with vendors
• Collaborating with other departments such as marketing, logistics, and finance to ensure a smooth sales process
• Coordinating the shipping and logistics of shipment rights and documentation; from the factory production readiness all the way to when the customer picks up the goods
• Assisting with the resolution of customer complaints and disputes
• Prepare sales reports and forecast future export sales

Job Requirements:

• Preferably with a diploma/degree in Business Operations/Sales & Marketing/Engineering or equivalent
• Independent and pro-active individual
• Good communication and interpersonal skills to handle external customers from different backgrounds and internal departments
• Experience with SAP
• Export/Regional Sales working experience will be advantageous
• Fluency in Bahasa Indonesian/Malay will be favorable

Responsibilities:

• Collaborate with the Ecomm and Retail team to create comprehensive marketing strategies aligned with business goals. Identify target audiences, select appropriate digital channels, and develop tactics to reach and engage them effectively.
• Oversee the company's website, social media accounts, and other digital platforms. Optimize content, design, and user experience to enhance brand visibility, drive traffic, and increase conversions.
• Plan, execute, and monitor marketing campaigns across various channels (online & offline), including SEM, SEO, social media advertising, email marketing, and content marketing. Optimize campaigns based on performance metrics and insights.
• Develop compelling and engaging content for various channels (website, blog, social media, and email campaigns).
• Stay updated on industry trends, customer behavior, and competitor activities. Analyze market data to identify opportunities and provide recommendations for improving marketing strategies.
• Monitor key performance indicators (KPIs) and campaign metrics using web analytics tools. Generate reports, analyze data, and provide insights to optimize marketing efforts, improve ROI, and drive continuous improvement.
• Identify opportunities to improve website conversion rates and user experience through A/B testing, landing page optimization, and other CRO techniques.
• Continuously research and stay updated on emerging marketing trends, technologies, and best practices. Share insights and recommend innovative strategies to enhance the company's marketing initiatives.

Requirements:

• Diploma/Bachelor's degree in marketing, communications, or a related field.
• Proven experience in digital marketing roles, with a focus on executing successful campaigns and driving results.
• Strong understanding of digital marketing channels, including SEO, SEM, social media, email marketing, content marketing, analytics tools, Adobe Photoshop & simple video editing.
• Proficiency in digital marketing platforms such as Google Ads, Google Analytics, social media management tools, and marketing automation software.
• Excellent written and verbal communication skills, with the ability to create compelling content and effectively present ideas and strategies.
• Analytical mindset and strong problem-solving skills. Ability to analyze data, draw insights, and make data-driven decisions.
• Creative thinking and ability to generate innovative marketing ideas and solutions.
• Detail-oriented and organized, with the ability to manage multiple projects and meet deadlines.
• Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.
• Knowledge / prior experience from Home & Living is a plus.

Responsibilities:

• Generate innovative ideas and initiative in new product design.
• Involved in the full product development cycle from conceptual design, component selection, part detail design, managing vendor tool fabrication, parts approval, and mass production.
• Define and share the Design for Manufacturing (DFM) in the process flow diagram with Critical to Quality on the parameters with tolerance control that meet the product manufacturing in simulation performance expectation.
• Build up capability in product design for servicing, installation, and maintenance within R&D and Customer Service (CS). Understand and document design requirements for servicing, maintenance, and installation together with the CS Team.
• To adapt mold making process from design drawings.
• Involved in product sustenance engineering and value engineering.
• Ensure product design meets mandatory and quality requirements, within targeted cost and project timeline.
• Liaise with vendors on parts, tools, or molds fabrication to ensure quality and timely delivery.
• Set up and perform Product Validation Tests to qualify products developed.
• Experience in assessing supplier capability will be an added advantage.

Requirements:

• Degree in Mechanical / Mechatronic Engineering with at least 3 years related experience in designing for medium to large-scale production. Candidates with relevant knowledge and work experience will be considered for the Senior / Team Lead position
• Knowledge in injection molding, material, and component selection.
• Understanding of manufacturing processes and technical aspects of ceramics is a plus.
• Experience in designing products using sheet metal and plastic parts.
• Experience in using 3D CAD such as SolidWorks or Pro-E (Creo) for product design is a must.
• Knowledge in FEA (Finite Element Analysis)/CFD (Computational Fluid Dynamic) in Altair simulation will be preferred.
• Analyse test & simulation data using experimental design and statistical methods, evaluate failure data to find root causes and implement sound engineering solutions.
• Committed and self-motivated, a life learner and a good team player

Job Description:

• Developing quality control plans and procedures
• Conduction statistical analysis of quality data
• Implementing quality improvement initiatives
• Identifying root causes of quality problems
• Conducting audits and inspections
• Providing technical support to production teams
• Training personnel on quality control procedures and systems
• Collaborating with cross-functional teams to resolve quality issues
• Communicating with suppliers and customers on quality-related issues

Requirements:

• Minimum Diploma/ Degree in Mechanical/ Electrical Engineering or other related engineering fields
• Minimum 1 year of experience in construction, manufacturing, or building industries
• Ability to analyse complex problems and make sound judgments based on competing priorities
• Good working attitude, able to work in a fast-paced environment, able to handle bulky items

Responsibilities:

Test Planning and Execution:

• Develop and execute comprehensive test plans for electronics and firmware.
• Design and implement automated test systems and procedures.
• Conduct functional, performance, and reliability testing of electronic components and systems.

Firmware Development and Debugging:

• Develop and debug firmware for ARM core and various microcontrollers.
• Collaborate with the firmware development team to ensure testability and reliability.
• Utilize various debugging tools and techniques to troubleshoot firmware issues.

Reliability and Compliance Testing:

• Perform reliability testing to ensure products meet industry standards & customer requirements.
• Ensure compliance with relevant standards and regulations (e.g., IEC, ISO).
• Conduct failure analysis and implement corrective actions to improve product reliability.

Data Analysis and Reporting:

• Analyze test data and provide detailed reports on findings.
• Make recommendations for product improvements based on test results.
• Maintain accurate documentation of test procedures, results, and analysis.

Collaboration and Communication:

• Work closely with cross-functional teams including R&D design, development, and production.
• Communicate test results and recommendations to stakeholders.
• Participate in design reviews and provide feedback on testability and reliability.

Requirements:

• Diploma in Electronics Engineering or a related field.
• Minimum of 1 year of experience in electronics and firmware testing.
• Knowledge of electronics and firmware reliability testing methodologies.
• Proven experience with ARM core and microcontroller firmware development.
• Proficiency in using test equipment such as oscilloscopes, logic analyzers, and multimeters.
• Experience with automated test systems and scripting languages (e.g., Python, Arduino, MATLAB).
• Good problem-solving skills and attention to detail.
• Good communication and teamwork abilities.
• Familiarity with industry standards and compliance requirements.

Responsibilities:

• Perform sales administrative duties including generating quotations, proposals & preparation of samples
• Liaise with the internal department for smooth sample processing and timely delivery
• Provide a high level of customer service to ensure customer satisfaction
• Ensure customer's inquiries are addressed in full
• Perform any other duties from time to time as assigned by superior

Requirements:

• Minimum O level/Higher NITEC/Diploma in any discipline
• Graduates are welcome to apply as training will be provided
• Strong communication skills, with excellent organizational, administrative & problem-solving skills
• Ability to work under pressure & tight deadline
• Knowledge of SAP will be advantageous

Responsibilities:

Test Planning and Execution:

• Develop and execute comprehensive test plans for electronics and firmware.
• Design and implement automated test systems and procedures.
• Conduct functional, performance, and reliability testing of electronic components and systems.

Firmware Development and Debugging:

• Develop and debug firmware for ARM core and various microcontrollers.
• Collaborate with the firmware development team to ensure testability and reliability.
• Utilize various debugging tools and techniques to troubleshoot firmware issues.

Reliability and Compliance Testing:

• Perform reliability testing to ensure products meet industry standards & customer requirements.
• Ensure compliance with relevant standards and regulations (e.g., IEC, ISO).
• Conduct failure analysis and implement corrective actions to improve product reliability.

Data Analysis and Reporting:

• Analyze test data and provide detailed reports on findings.
• Make recommendations for product improvements based on test results.
• Maintain accurate documentation of test procedures, results, and analysis.

Collaboration and Communication:

• Work closely with cross-functional teams including R&D design, development, and production.
• Communicate test results and recommendations to stakeholders.
• Participate in design reviews and provide feedback on testability and reliability.

Requirements:

• Diploma in Electronics Engineering or a related field.
• Minimum of 1 year of experience in electronics and firmware testing.
• Knowledge of electronics and firmware reliability testing methodologies.
• Proven experience with ARM core and microcontroller firmware development.
• Proficiency in using test equipment such as oscilloscopes, logic analyzers, and multimeters.
• Experience with automated test systems and scripting languages (e.g., Python, Arduino, MATLAB).
• Good problem-solving skills and attention to detail.
• Good communication and teamwork abilities.
• Familiarity with industry standards and compliance requirements.

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaints at 1st level. Advise and guide customers with solutions. If the problem cannot be resolved over the phone or email, schedule a technician and fix a service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement focusing on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with warranty-related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase requests and tracking of spare parts purchases.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum ITE/Diploma in the Business field
• At least 1 year of experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge of customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Good communication and problem-solving skills, with good organization ability
• Must be able to multitask in a fast-moving environment.

Responsibilities:

• Plan and implement competitive strategies to achieve substantial growth in the sales and market shares;
• Identify new and emerging opportunities in the market and strategically tap them to promote a new product line;
• Compile market intelligence such as competitors’ pricing, new product launches and competing activities as well as information on new players;
• Establish and manage clientele base and maintain a good working relationships with customers (eg. developers, architects, contractors, etc);
• Work with architects in setting specifications for both commercial and residential projects;
• Plan and participate in trade fairs/exhibitions to promote maximum brand exposure;
• Attend to all project tender documentation and translation if necessary;
• Prepare weekly and monthly sales forecasts on the ‘Project’ and ‘Distributor’ sectors;
• Attend to site inquiries and render technical assistance upon request by clients;
• 
  

Requirements:

• Preferably a Diploma/Degree in Sales & Marketing or its equivalence with at least 1-year relevant experience in the same capacity;
• Sales-driven and customer oriented with strong communication and interpersonal skills;
• Resourceful and possess a high level of commitment and determined to excel;
• Good business acumen with sensitivity to business trends and market conditions;
• Excellent negotiation and relationship-building skills;
• Possess strong initiative and able to be a good team player;
• Those with relevant experience in consumer durables and building distribution networks have an added advantage.
• Open for junior and senior candidates