Total 23 job vacancies by Sciente International Pte. Ltd.

We are seeking a highly experienced Information Security Technical Program Manager to lead our ISO 27001:2022 certification initiative. The successful candidate will manage all aspects of the certification process, ensuring alignment with organizational objectives and industry standards.

5+ years of experience in Project Management, with 3+ years directly managing ISO 27001 certification or similar standards;

Strong knowledge of ISO 27001:2022 standards and requirements;

Experience in developing and maintaining comprehensive project plans, including timelines and milestones;

Experience in managing ISO 27001-related risks and conducting internal/external audits;

Excellent communication and leadership skills with the ability to engage with cross-functional teams (Technology, Compliance, Legal, HR, Operations) and external auditors;

ISO 27001 Lead Implementer or Lead Auditor certification is highly preferred;

PMP, CISSP, CISM, or similar certifications are a plus;

• Lead the ISO 27001:2022 certification program from start to finish, developing project plans and tracking milestones to ensure alignment with organizational goals;
• Oversee the creation, implementation, and maintenance of policies, procedures, and documentation for ISO 27001 compliance;
• Collaborate with Technology, Compliance, Legal, HR, and other teams, acting as the primary contact for external auditors;
• Identify and mitigate risks to ensure compliance with ISO 27001 standards;
• Drive initiatives to enhance the organization’s security posture and stay updated on ISO 27001 changes;
• Develop training programs to increase ISO 27001 awareness across the organization;
• Provide regular updates on certification progress, risks, and the organization’s security posture.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Summary

Our prestigious client is seeking for a Network Engineer(s) to enhance and maintain the network performance service level to ensure the smooth business operations within the organization. You will be responsible to handle the incident response & investigation, working with vendors and the respective teams to efficiently resolve issues within the agreed Service Level Agreement (SLA).

Mandatory Skill-set

• Degree in Computer Science, Engineering, Electronics or Information Technology;
• At least 7 years of working experience in managing IT system network operations and support (24x7), service recovery, problem management, risk mitigation and impact assessment;
• Proven track record with over 7 years of hands-on experience in successfully implementing IT infrastructure projects for LAN and WAN environments;
• Proficient in installing and configuring a wide range of network technologies, including LAN, WAN,VoiP, WiFi, wireless controllers, access points, firewalls, security gateways, VPNs, 802.1x protocol, VLANs, and L2/3 switches;
• Skilled in using monitoring, network diagnostic, and network analytics tools to ensure optimal network performance and troubleshoot issues efficiently;
• Experience in project and vendor management;
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users;
• Strong problem-solving skills and the ability to work independently and collaboratively in a team environment.

Desired Skill-set

• Professional and technical certifications that include CCIE, CCNA, CCDP, CCNP, ITIL, PMP, CITPM, CISSP, AWS Certified Solutions Architect.

Responsibilities

• Lead and manage the network operations, incident handling, maintenance, compliance, and renewal of IT infrastructure systems (Wired/Wireless) to ensure all systems are working in good condition to maintain normal operations;
• Ensure proper project and change management to ensure delivered solutions meet technical, functional, performance and business requirements;
• Coordinate with vendors and act as a point of contact for mitigation measures and assist to resolve the issues and investigation for root cause;
• Collaborate with the IT teams to address vulnerabilities and respond to security incidents;
• Responsible to detect signs of abnormality and to report overall system health status to ensure recovery actions, correction actions and preventive measures are in place for every incident reported;
• Lead and manage 24/7 operations and conduct periodic audits to ensure that the network infrastructure complies with industry standards, regulations, and company policies;
• Maximizing network performance through ongoing monitoring and troubleshooting;
• Scheduling and coordinating network upgrades while investigating network faults;
• Provide regular reports to senior management on network performance, incident resolution, and compliance status.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Summary:

We seek a proficient Application Support Analyst with good experience in offering technical support and aid for our clients' tailored software applications.

Mandatory Skill-set :

• Diploma/ Degree in Computer Science, Business Information Technology, or related disciplines;
• At least 3+ years of working experience in Application Support;
• Hands-on experience working on SQL, Linux/ Unix;
• Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
• Experience in supporting Microsoft application framework;
• Excellent communication and stakeholder management skills;
• Good critical thinking and analytical skills.

Desired Skill-set:

Exposure to CRM systems, and digital signage/inventory systems.

Responsibilities :

• Handle IT Incidents, Requests, and Escalation processes and troubleshoot and resolve system application problems;
• Provide technical expertise in analyzing and providing the best solution on complex technical issues in a timely and efficient;
• Engage with various teams on resolution and maintain effective communication between stakeholders;
• Manage vendor performance through service level management;
• Enhance existing support process to maintain/improve service level and quality;
• Support audit and compliance-related activities.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Summary

Our client is looking for an Application Specialist who has strong domain knowledge in eFX to enhance and support the trading applications

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Sound knowledge of Financial Markets products;
• At least 3-5 years of experience in FX trading systems;
• At least 3-5 years of experience in providing L2 / L3 support;
• Experience in trading analytics application will be an added advantage;
• Possess experience in UNIX Shell / Perl Scripting, RDMS, and SQL;
• Good analytical and problem solving skills;
• Effective communicator, with the ability to communicate with business users;
• Independent, proactive and demonstrate 'can-do' mentality;
• Ability to work under pressure and deliver excellent results;
• Ability to manage time and tasks efficiently.

Desired Skill-set

• ITIL Certified;
• Knowledge / experience with KDB+ time series database and analytics.

Responsibilities

• Responsible for providing L2 / L3 support for eFX and related trading applications;
• Fix bugs, troubleshoot and analyze on the root cause analysis;
• Collaborate closely with other internal technical / business teams to implement permanent solution;
• Follow escalation procedures during outages;
• Write SQL scripts and suggest automation to improve efficiency / effectiveness of support team;
• Adhere to change management requirements for application and system implementations.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Job Summary:

We are seeking a skilled and highly motivated System Engineer who has strong Windows Server Management experience to help manage the installation, configuration, testing and support in IT system implementation projects.

Mandatory Skill-set:

• Diploma or Degree in Computer Science, Information Technology, or Engineering;
• At least 2 years of experience as a System Engineer or similar role, with a focus Windows 10 and 11 operating system;
• Strong knowledge of desktop hardware components, peripherals, and their configuration;
• Experience as a System administrator, provide support, troubleshoot and maintain computer servers and networks;
• Good technical skill in LAN/WAN, configuration and troubleshooting server, storage and tape library hardware knowledge;
• Proficiency in diagnosing and resolving technical issues related to window server computing;
• Familiarity with software deployment tools and methodologies;
• Experience with Active Directory, Group Policy, and system security configurations;
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users;
• Possesses strong problem-solving and analytical skills with ability to work independently and collaboratively in a team environment;
• Able to work within tight timelines with good prioritization skills.

Desired Skill-set:

• Knowledge in networking technologies encompassing Fortinet, Sophos and Cisco switch, router, and firewalls.

Responsibilities:

• Install, configure, and maintain Windows 10 and 11 operating systems in the IT system implementation projects;
• Manage IT operations including managing servers, active directory, backups, virtualization, storage and other infrastructure related tools;
• Diagnose, troubleshoot, and resolve hardware and software issues related to servers;
• Collaborate with cross-functional teams to deploy software applications, updates, and patches across the server environment;
• Implement and manage security measures, including antivirus software, firewalls, and encryption, to safeguard against potential threats and vulnerabilities;
• Monitor and optimize system performance, ensuring efficient utilization of the servers and responsiveness of user applications;
• Provide technical support and guidance to end users, addressing inquiries, resolving problems, and offering training as needed;
• Performing on-site for system troubleshooting to support users facing issues on both Windows and Linux systems;
• Create and maintain documentation related to system configurations, processes, and troubleshooting procedures;
• Understanding the customers system architecture and design to better support future enhancement in server system usage;
• Deploy endpoint protection and ensure firewalls are configured properly on both Windows and Linux systems;
• Manage and follow up with IT vendors on IT service level delivery and server issue;
• Collaborate with various IT vendors on project implementation.

Sciente Group, founded in 2007, is a multi-award winning, ISO9001, DPTM & Great Place To Work certified, technology focused organisation with business interest in Singapore (HQ), USA, Malaysia, Philippines and India.

We are partner of Databricks, Dataiku, Snowflake, AWS, Salesforce.

We help our clients in Intelligentisation with our value innovation by fusion of Business Technology Consulting, Talent and Data Transformation expertise.

As a part of our growth strategy, we are expanding our client facing tech recruitment consulting team.

Our mission: Delighted clients & community.

Our employee value propositions are: Learning & Development, Career Growth and Sincere & Approachable leaders with a heart. Therefore we promise a stable and a long-term career progression for you.

What is expected from this role to start with?

This is an on-site Singapore-based individual contribution role that will own-up the Technology Recruitment/IT talent search for the projects within existing named client accounts of the incumbent. Primarily, the focus is on account management & fulfilment of technology talent acquisition services to meet our clients' project requirements.

• Adopt a consultative approach, we aim to act as coaches and talent advisors for clients and IT candidates.
• Take the ownership of a new or an existing named client account, prepare an account plan and build relationships to grow the portfolio of services.
• Comprehend our clients' profiles, their project environments, roles, responsibilities, required skill sets, and expectations.
• Collaborate to clarify job descriptions and ensure a common understanding.
• Creatively source and engage potential IT professionals through various channels.
• When required, work with internal recruitment consultants, based in India, to fulfil the requirements.
• Guide and advise potential candidates, consultatively understand their technology skills, capabilities, and aspirations.
• Evaluate candidates based on evidences of their overall skills, experience, and motivation aligned with the job description.
• Present a concise profile summary of shortlisted candidates to clients.
• Facilitate the interview process for clients and candidates, ensuring delightful engagements.
• Effectively manage critical moment of truths and pre-closures with delightful experience for candidates.
• Adhere diligently to Sciente's internal processes and submit daily/weekly reports in a timely manner.
• Our objective is to support candidates in crossing the finish line and seamlessly joining our client projects.
• Engage selected candidates effectively for successful onboarding and completion of the crucial first three months.
• That's the expectation from this role.

Who shall fit-in the best for this role?

Incumbent must have at least 5 years of total experience in full life cycle talent acquisition/ recruitment of active and passive IT professionals and in client account management.

• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Client account management for tech recruitment (270 degree) or 360 tech recruitment experience is mandatory for this role.
• Essential soft-skills include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Demonstrated ability to strategically source and judiciously screen candidates to pinpoint the ideal fit for our clients.
• Successful track-record in account management to service clients with desired speed and accuracy is a must.
• Proficiency in engaging with potential talents, adopting a consultative approach to understand their career aspirations, and aligning candidates' ambitions with our clients' project offerings.
• Independently contributing to the entire candidate journey, from sourcing to onboarding and seamless client interaction are key aspects of the role.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals.
• A fervor for delivering results to grow portfolio of services to clients, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

What is the growth potential of this role?

• Next potential next levels of growth are Managing Consultant/Customer Success Manager and Consulting Manager for a portfolio of clients/industry sector.

To know why you should join us, please visit https://www.scienteinternational.com/about-us/join-us/

Our office location: Changi Business Park, near Expo MRT.

Should you be interested in this opportunity, please send your updated resume to HR@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified.

EA Licence No. 07C5639

Sciente Group, founded in 2007, is a multi-award winning, ISO9001, DPTM & Great Place To Work certified, technology focused organisation with business interest in Singapore (HQ), USA, Malaysia, Philippines and India.

We are partner of Databricks, Dataiku, Snowflake, AWS, Salesforce for Digital IT services.

We help our clients in Intelligentisation with our value innovation by fusion of Insurance & Financial services focused Business Technology Consulting, Technology Talent and Data Transformation expertise.

Our mission: Delighted clients & community.

Our employee value propositions are: Learning & Development, Career Growth and Sincere & Approachable leaders with a heart. Therefore we promise a stable and a long-term career progression for you.

The VP of Technology Recruitment Business will be responsible for driving the strategic direction, growth, and overall operations of the technology recruitment division (https://www.scienteinternational.com). The role involves leading a team, developing long-term client relationships, and ensuring the recruitment services align with the company’s vision of supporting digital transformation and intelligentisation initiatives. This position requires a combination of leadership, business acumen, and a deep understanding of the technology talent landscape.

Key Responsibilities:

• Develop and implement business strategies to grow the tech recruitment division in alignment with the company’s overall objectives.
• Identify new markets and business opportunities, focusing on high-demand areas like digital transformation, AI, cloud computing, cyber security and data analytics.
• Collaborate with other business unit leaders to integrate recruitment services with broader consulting and technology offerings.
• Cultivate strong, long-lasting client relationships with both new and existing customers, ensuring a deep understanding of their recruitment needs.
• Oversee client negotiations, service agreements, and ensure successful delivery of recruitment services that align with client expectations.
• Lead, mentor, and grow a high-performing recruitment team, fostering a collaborative and results-driven culture.
• Set and manage performance metrics, ensuring team members meet and exceed targets.
• Drive continuous improvement in recruitment processes, tools, and technologies to enhance operational efficiency.
• Proactively develop and maintain a pipeline of opportunities for both permanent and contract placements in key technology domains.
• Analyze market trends, competitor strategies, and client needs to stay ahead of industry demands and adjust the recruitment approach accordingly.
• Oversee day-to-day operations, ensuring smooth recruitment workflows, from sourcing and screening to final placements.
• Track and report key performance indicators (KPIs), including revenue, placement success rates, and client satisfaction metrics.
• Manage P&L for the tech recruitment division, optimizing resource allocation and maximizing profitability.
• Ensure adherence to all legal and compliance requirements related to recruitment activities, including labour laws, data privacy, and contractual obligations.
• Implement best practices for candidate and client data management, maintaining confidentiality and ethical standards.

Qualifications & Experience:

• Bachelor's degree in Business, HR, or related field.
• 15+ years of experience in the recruitment industry serving clients, with at least 6 years in a leadership role, in the Singapore technology sector.
• Strong knowledge of technology sectors such as software development, AI, data science, cloud computing, and digital transformation.
• Proven track record in business development, client relationship management, and achieving recruitment services revenue growth targets within Singapore market.
• Experience in managing P&L related to recruitment services.
• Excellent communication, negotiation, and leadership skills.
• Ability to adapt quickly to market changes and client needs.
• Familiarity with technology talent trends and recruitment tools/platforms.
• Ability to balance strategic thinking with operational execution.
• Strong analytical and problem-solving skills.

To know why you should join us, please visit https://www.scienteinternational.com/about-us/join-us/

Our office location: Changi Business Park, near Expo MRT.

Should you be interested in this opportunity, please send your updated resume to HR@sciente.com at the earliest. Confidentiality is assured.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified.

EA Licence No. 07C5639

Sciente Group, founded in 2007, is a multi-award winning, ISO9001, DPTM & Great Place To Work certified, technology focused organisation with business interest in Singapore (HQ), USA, Malaysia, Philippines and India. We are partner of Databricks, Snowflake, AWS, Salesforce.

We help our clients in Intelligentisation and digital transformations by amalgamating our technology (Data & AI, Business Technology Consulting, Customer Experience Management) and talent management specialisations.

As a part of our growth strategy, we are expanding our client facing tech recruitment consulting team.

Our mission: Delighted clients & community.

Our employee value propositions are: Learning & Development, Career Growth and Sincere & Approachable leaders with a heart. Therefore we promise a stable and a long-term career progression for you.

What is expected from this role to start with?

This is an on-site Singapore-based individual contribution role that will own-up the Technology Recruitment/IT talent search for the projects within existing named client accounts of the incumbent. Primarily, the focus is account management for technology talent acquisition services to meet our clients' project requirements.

• Adopt a consultative approach, we aim to act as coaches and talent advisors for clients and IT candidates.
• Take the ownership of an existing named client account, prepare an account plan and build relationships to grow the portfolio of services.
• Comprehend our clients' profiles, their project environments, roles, responsibilities, required skill sets, and expectations.
• Collaborate to clarify job descriptions and ensure a common understanding.
• Work with internal recruitment consultants to fulfil the requirements.
• When required, creatively source and engage potential IT professionals through various channels.
• Guide and advise potential candidates, consultatively understand their technology skills, capabilities, and aspirations.
• Evaluate candidates based on evidences of their overall skills, experience, and motivation aligned with the job description.
• Present a concise profile summary of shortlisted candidates to clients.
• Facilitate the interview process for clients and candidates, ensuring delightful engagements.
• Effectively manage critical moment of truths and pre-closures with delightful experience for candidates.
• Adhere diligently to Sciente's internal processes and submit daily/weekly reports in a timely manner.
• Our objective is to support candidates in crossing the finish line and seamlessly joining our client projects.
• Engage selected candidates effectively for successful onboarding and completion of the crucial first three months.
• That's the expectation from this role.

Who shall fit-in the best for this role?

Incumbent must have at least 5 years of total experience in full life cycle talent acquisition/ recruitment of active and passive IT professionals and in client account management.

• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Client account management experience is highly desired for this role.
• Essential soft-skills include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Demonstrated ability to strategically source and judiciously screen candidates to pinpoint the ideal fit for our clients.
• Successful track-record in account management to service clients with desired speed and accuracy is a must.
• Proficiency in engaging with potential talents, adopting a consultative approach to understand their career aspirations, and aligning candidates' ambitions with our clients' project offerings.
• Independently contributing to the entire candidate journey, from sourcing to onboarding and seamless client interaction are key aspects of the role.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals.
• A fervor for delivering results to grow portfolio of services to clients, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

What is the growth potential of this role?

• Next potential next levels of growth are Managing Consultant/Customer Success Manager and Consulting Manager for a portfolio of clients/industry sector.

To know why you should join us, please visit https://www.scienteinternational.com/about-us/join-us/

Our office location: Changi Business Park, near Expo MRT.

Should you be interested in this opportunity, please send your updated resume to HR@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified.

EA Licence No. 07C5639

Job Summary

Our client is looking for an Application Specialist who has strong domain knowledge in eFX to enhance and support the trading applications

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Sound knowledge of Financial Markets products;
• At least 3-5 years of experience in FX trading systems;
• At least 3-5 years of experience in providing L2 / L3 support;
• Experience in trading analytics application will be an added advantage;
• Possess experience in UNIX Shell / Perl Scripting, RDMS, and SQL;
• Good analytical and problem solving skills;
• Effective communicator, with the ability to communicate with business users;
• Independent, proactive and demonstrate 'can-do' mentality;
• Ability to work under pressure and deliver excellent results;
• Ability to manage time and tasks efficiently.

Desired Skill-set

• ITIL Certified;
• Knowledge / experience with KDB+ time series database and analytics.

Responsibilities

• Responsible for providing L2 / L3 support for eFX and related trading applications;
• Fix bugs, troubleshoot and analyze on the root cause analysis;
• Collaborate closely with other internal technical / business teams to implement permanent solution;
• Follow escalation procedures during outages;
• Write SQL scripts and suggest automation to improve efficiency / effectiveness of support team;
• Adhere to change management requirements for application and system implementations.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Install, configure, and maintain Windows 10 and 11 operating systems in the IT system implementation projects;
• Manage IT operations including managing servers, active directory, backups, virtualization, storage and other infrastructure related tools;
• Diagnose, troubleshoot, and resolve hardware and software issues related to servers;
• Collaborate with cross-functional teams to deploy software applications, updates, and patches across the server environment;
• Implement and manage security measures, including antivirus software, firewalls, and encryption, to safeguard against potential threats and vulnerabilities;
• Monitor and optimize system performance, ensuring efficient utilization of the servers and responsiveness of user applications;
• Provide technical support and guidance to end users, addressing inquiries, resolving problems, and offering training as needed;
• Performing on-site for system troubleshooting to support users facing issues on both Windows and Linux systems;
• Create and maintain documentation related to system configurations, processes, and troubleshooting procedures;
• Understanding the customers system architecture and design to better support future enhancement in server system usage;
• Deploy endpoint protection and ensure firewalls are configured properly on both Windows and Linux systems;
• Manage and follow up with IT vendors on IT service level delivery and server issue;
• Collaborate with various IT vendors on project implementation.

Job Requirements:

• Diploma or Degree in Computer Science, Information Technology, or Engineering;
• At least 2 years of experience as a System Engineer or similar role, with a focus Windows 10 and 11 operating system;
• Strong knowledge of desktop hardware components, peripherals, and their configuration;
• Experience as a System administrator, provide support, troubleshoot and maintain computer servers and networks;
• Good technical skill in LAN/WAN, configuration and troubleshooting server, storage and tape library hardware knowledge;
• Proficiency in diagnosing and resolving technical issues related to window server computing;
• Familiarity with software deployment tools and methodologies;
• Experience with Active Directory, Group Policy, and system security configurations;
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users;
• Possesses strong problem-solving and analytical skills with ability to work independently and collaboratively in a team environment;
• Able to work within tight timelines with good prioritization skills
• Knowledge in networking technologies encompassing Fortinet, Sophos and Cisco switch, router, and firewalls.

Job Summary

An excellent opportunity to join as a Salesforce Technical Consultant. You will be part of the Information Technology (IT) Digital team, driving technical excellence to create dynamic and scalable Salesforce solutions.

Mandatory Skill-set

• Degree in Computer Science, Information Technology, Engineering;
• Minimum of 5 years of Salesforce development experience, especially with Service Cloud;
• Good understanding of SFDC fundamental concepts (application, data and security), CRM domain knowledge (Sales Cloud, Service Cloud and Marketing Cloud) and Salesforce Lightning framework;
• Strong technical foundation in integration components for SFDC, SFDC APIs (SOAP, REST, BULK APIs), Apex controllers, Apex Web Services, Visualforce, Apex callout, inbound & outbound messaging, SFDC data loaders, middleware;
• Hands-on configuration experience in administration setup, such as managing organisation, users, profiles, roles, security controls, data & support processes configuration;
• Experience in report & dashboard configuration;
• Strong analytical and problem solving skills; experience in both process and solution analysis;
• Strong interpersonal skills, results oriented and ability to work independently and effectively in a global team environment;
• Ability to multitask effectively and deliver working solutions on a tight schedule and fast-paced environment;
• Strong oral and written communication skills.

Desired Skill-set

• Salesforce Certification;
• Service Cloud Consultant certification;
• Experience with OmniStudio & Omniscript will be a bonus.

Responsibilities

• Responsible for development, testing , implementation and documentation of Salesforce application;
• Design custom objects, custom fields, picklists, page layout, workflow, approval processes, validation rules & flow;
• Handle change request and implement enhancements using Salesforce frameworks and Apex;
• Conduct analysis and configuration of Salesforce, implement, and test the platform-specific solutions, and/or other related packages and add-ons;
• Develop and maintain integrations between SFDC and 3rd party services (eg. APIs, middleware);
• Migrating/Deploying codes and SFDC components using out of the box and/or other deployment tools;
• Document faults, implement resolution & retests, to agreed standards;
• Able to adapt to the fast-changing environment and ambiguous situation;
• Identify areas of improvement and develop mitigation plans.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Summary

Our client is seeking a Network Engineer(s) to enhance and maintain the network performance service level to ensure the smooth business operations within the organization. You will be responsible to handle the incident response & investigation, working with vendors and the respective teams to efficiently resolve issues within the agreed Service Level Agreement (SLA).

Mandatory Skill-set

• Diploma or Degree in Computer Science, Engineering, Electronics or Information Technology;
• At least 5 years of working experience in managing IT system network operations and support (24x7), service recovery, problem management, risk mitigation and impact assessment;
• Proven track record with over 5 years of hands-on experience in successfully implementing IT infrastructure projects for LAN and WAN environments;
• Proficient in installing and configuring a wide range of network technologies, including LAN, WAN, VoIP, WiFi, wireless controllers, access points, firewalls, security gateways, VPNs, 802.1x protocol, VLANs, and L2/3 switches;
• Skilled in using monitoring, network diagnostic, and network analytics tools to ensure optimal network performance and troubleshoot issues efficiently;
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users;
• Strong problem-solving skills and the ability to work independently and collaboratively in a team environment.

Desired Skill-set

• Professional and technical certifications that include CCIE, CCNA, CCDP, CCNP, ITIL, CISSP, AWS Certified Solutions Architect is preferred.

Responsibilities

• Lead and manage the 24/7 network operations, incident handling, maintenance, compliance, and renewal of IT infrastructure systems (Wired/Wireless) to ensure all systems are working in good condition to maintain normal operations;
• Ensure proper project and change management to ensure delivered solutions meet technical, functional, performance and business requirements;
• Responsible to detect signs of abnormality and to report overall system health status to ensure recovery actions, correction actions and preventive measures are in place for every incident reported;
• Be the point of contract to attend to any incident/problem reported and to provide the impact assessments on the outage;
• Work closely with vendors on mitigation measures and assist to resolve the issues and investigation for root cause;
• Maximizing network performance through ongoing monitoring and troubleshooting;
• Ensuring peak network performance through continuous monitoring and effective troubleshooting;
• Scheduling and coordinating network upgrades while investigating network faults;
• Ensuring network equipment is up-to-date with the latest firmware releases;
• Perform system maintenance and deliver regular network status reports to key stakeholders.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Sciente Group, founded in 2007, is a multi-award winning, ISO9001, DPTM & Great Place To Work certified, technology focused organisation with business interest in Singapore (HQ), USA, Malaysia, Philippines and India. We are partner of Databricks, Snowflake, AWS, Salesforce.

We help our clients in Intelligentisation and digital transformations by amalgamating our technology (Data & AI, Business Technology Consulting, Customer Experience Management) and talent management specialisations.

As a part of our growth strategy, we are expanding our client facing tech recruitment consulting team.

Our mission: Delighted clients & community.

Our employee value propositions are: Learning & Development, Career Growth and Sincere & Approachable leaders with a heart. Therefore we promise a stable and a long-term career progression for you.

What is expected from this role to start with?

This is an on-site Singapore-based individual contribution role that will own-up the Technology Recruitment/IT talent search for the projects within existing named client accounts of the incumbent. Primarily, the focus is on technology talent acquisition services to meet our clients' project requirements.

• Adopt a consultative approach, we aim to act as coaches and talent advisors for IT candidates.
• Take the ownership of an existing named client account, prepare an account plan and build relationships to grow the portfolio of services.
• Comprehend our clients' profiles, their project environments, roles, responsibilities, required skill sets, and expectations.
• Collaborate to clarify job descriptions and ensure a common understanding.
• Work with internal recruitment consultants to fulfil the requirements.
• When required, creatively source and engage potential IT professionals through various channels.
• Guide and advise potential candidates, consultatively understand their technology skills, capabilities, and aspirations.
• Evaluate candidates based on evidences of their overall skills, experience, and motivation aligned with the job description.
• Present a concise profile summary of shortlisted candidates to clients.
• Facilitate the interview process for clients and candidates, ensuring delightful engagements.
• Effectively manage critical moment of truths and pre-closures with delightful experience for candidates.
• Adhere diligently to Sciente's internal processes and submit daily/weekly reports in a timely manner.
• Our objective is to support candidates in crossing the finish line and seamlessly joining our client projects.
• Engage selected candidates effectively for successful onboarding and completion of the crucial first three months.
• That's the expectation from this role.

Who shall fit-in the best for this role?

Incumbent must have at least 5 years of total experience in full life cycle talent acquisition/ recruitment of active and passive IT professionals and in client management.

• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Client account management experience is highly desired for this role.
• Essential soft-skills include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Demonstrated ability to strategically source and judiciously screen candidates to pinpoint the ideal fit for our clients.
• Successful track-record in account management to service clients with desired speed and accuracy is a must.
• Proficiency in engaging with potential talents, adopting a consultative approach to understand their career aspirations, and aligning candidates' ambitions with our clients' project offerings.
• Independently contributing to the entire candidate journey, from sourcing to onboarding and seamless client interaction are key aspects of the role.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals.
• A fervor for delivering results to grow portfolio of services to clients, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

What is the growth potential of this role?

• Next potential next levels of growth are Managing Consultant/Customer Success Manager and Consulting Manager for a portfolio of clients/industry sector.

To know why you should join us, please visit https://www.scienteinternational.com/about-us/join-us/

Our office location: Changi Business Park, near Expo MRT.

Should you be interested in this opportunity, please send your updated resume to HR@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified.

EA Licence No. 07C5639

Sciente International is a leading innovator in data and artificial intelligence solutions, committed to work with businesses in digital transformations and intelligentisation initiatives. We offer professional services designed to optimize data management, enhance analytical capabilities, and drive actionable insights.

We are seeking a dynamic and technically proficient Pre-Sales Technical Support Specialist to join SCIENTE team. In this role, you will be a key player in driving the success of our data and AI services by providing expert support and guidance to prospective clients.

Key Responsibilities:

• Customer Engagement: Collaborate with sales professionals to understand customer needs and objectives. Provide tailored technical support and demonstrations to address specific requirements and showcase our capabilities of Databricks, Dataiku, Snowflake, AWS and other related products.
• Technical Presentations: Deliver compelling technical presentations and product demonstrations to prospective clients. Highlight the benefits and functionalities of our data and AI solutions, and articulate how they can solve complex business challenges.
• Solution Design: Work with customers to design and propose technical solutions that align with their business needs.
• Technical Expertise: Stay up-to-date with product updates, industry trends, and best practices to provide accurate and relevant information to clients.
• RFP/RFI Support: Assist in the preparation of responses to Requests for Proposals (RFPs) and Requests for Information (RFIs). Ensure that technical aspects of proposals are accurately addressed and align with customer requirements.
• Proof of Concept (PoC) Support: Support the planning and execution of PoCs to demonstrate the capabilities of our solutions. Provide guidance and troubleshooting during PoC engagements to ensure successful outcomes.
• Documentation: Create and maintain technical documentation, including marketing collaterals, solution briefs, white papers. Ensure that documentation is clear, accurate, and accessible for both internal teams and customers.

Qualifications:

• Technical Expertise: Strong understanding of data and AI technologies, with hands-on experience in at least 1-2 product sets from Databricks, Dataiku, Snowflake or AWS. Knowledge of data engineering, machine learning, and analytics is essential.
• Business Domain Expertise: Understanding of challenges and regulatory landscape of insurance and financial services industries is required.
• Pre-Sales Experience: Previous experience in a pre-sales or technical support role, preferably within the data and AI domain. Demonstrated ability to engage with clients, present solutions, and address technical inquiries.
• Communication Skills: Excellent verbal and written communication skills. Ability to explain complex technical concepts in a clear and concise manner to both technical and non-technical audiences.
• Problem-Solving: Strong analytical and problem-solving skills. Ability to identify customer pain points and propose effective solutions.
• Customer Focus: Proven track record of delivering exceptional customer service with consultative approach & customer-centricity and building strong relationships with clients.
• Team Player: Ability to work collaboratively with sales teams, product managers, and other stakeholders. Demonstrated ability to contribute to a positive team environment.
• Education: Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field. Certifications in Databricks, Dataiku, Snowflake or AWS technologies are a plus.

Should you be interested in this career opportunity, please send in your updated resume to HR@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

Sciente Group, founded in 2007, is a multi-award winning, Great Place To Work, ISO9001 & DPTM certified, technology focused organisation with business interest in Singapore (HQ), USA, Malaysia, Philippines and India. As a part of our growth strategy, we are expanding our tech recruitment consulting team.

Our mission: Delighted clients & community.

Our employee value propositions are: Learning & Development, Career Growth and Sincere & Approachable leaders with a heart.

Therefore we promise a stable long-term career growth for you.

What is expected from this role to start with?

This is an on-site Singapore-based individual contribution role that will directly support the IT recruitment business of Sciente International in SG.

• Primarily, the focus is on technology talent acquisition to meet our clients' project requirements.
• Adopt a consultative approach, we aim to act as coaches and talent advisors for IT candidates.
• Comprehend our clients' profiles, their project environments, roles, responsibilities, required skill sets, and expectations.
• Collaborate with our clients to clarify job descriptions and ensure a common understanding.
• Creatively source and engage potential IT professionals through various channels.
• Guide and advise potential candidates, consultatively understand their technology skills, capabilities, and aspirations.
• Evaluate candidates based on evidences of their overall skills, experience, and motivation aligned with the job description.
• Present a concise profile summary of shortlisted candidates to clients.
• Facilitate the interview process for clients and candidates, ensuring delightful engagements.
• Effectively manage critical moment of truths and pre-closures with delightful experience for candidates.
• Adhere diligently to Sciente's internal processes and submit weekly reports in a timely manner.
• Our objective is to support candidates in crossing the finish line and seamlessly joining our client projects.
• Engage selected candidates effectively for successful onboarding and completion of the crucial first three months. That's the expectation from this role.

Who shall fit-in the best for this role?

At least 4 years of total experience in full life cycle talent acquisition/ recruitment of active and passive IT professionals.

• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Essential qualifications include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Demonstrated ability to strategically source and judiciously screen candidates to pinpoint the ideal fit for our clients.
• Proficiency in engaging with potential talents, adopting a consultative approach to understand their career aspirations, and aligning candidates' ambitions with our clients' project offerings.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals.
• Independently contributing to the entire candidate journey, from sourcing to onboarding and seamless client interaction are key aspects of the role.
• A fervor for delivering quality results, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

What is the growth potential of this role?

• Next potential next levels of growth are Managing Consultant and Consulting Manager for a portfolio of clients/industry sector.

To know why you should join us, please visit https://www.scienteinternational.com/about-us/join-us/

Our office location: Changi Business Park, near Expo MRT.

Should you be interested in this opportunity, please send your updated resume to HR@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified.

EA Licence No. 07C5639