Total 1,252 Information Technology job vacancies in D06 Beach Road, High Street

Job Overview:

We are looking for a System Integration Engineer / Industrial Communication Programmer to join our team. In this role, you will work closely with contractors and engineers to manage the installation and integration of digital power meters, IoT devices, and routers at different locations. You'll need expertise in battery system controls, Modbus/serial communication, and coding IoT devices to support Battery Energy Storage Systems (BESS). A strong grasp of Node.js, JavaScript, and communication protocols like TCP/IP and MQTT is essential.

Key Responsibilities:

Installation & Supervision

• Work with contractors to ensure proper installation of digital power meters, IoT devices, and routers on-site.
• Verify that all systems are installed according to project requirements and industry standards.

System Integration & Programming

• Understand battery system controls and Modbus/serial communication signals.
• Code IoT devices to enable communication with BESS system controllers.
• Use programming skills to integrate and transmit data seamlessly across devices.

Technical Proficiency

• Apply Node.js or JavaScript to develop and troubleshoot system integrations.
• Implement communication protocols like TCP/IP and MQTT to ensure smooth data transfer.

Monitoring & Maintenance

• Monitor system performance and building power online to maintain optimal functionality.
• Assist in enhancing the platform’s maintenance processes to improve system reliability.

Qualifications & Skills:

• Programming Languages: Proficient in Python, R, Node.js, Node-RED, and JavaScript. Knowledge of C# or other programming languages is a plus.
• Communication Protocols: Familiar with Modbus and serial communication. Ability to work with digital and analog signals.
• Problem-Solving: Strong analytical skills for troubleshooting system integration issues.
• Collaboration: Effective communication skills to work with contractors, engineers, and cross-functional teams.
• Reliability: Dependable with a strong sense of responsibility for system monitoring and maintenance.

Education & Experience:

• Bachelor's degree in Electrical Engineering, Computer Science, Information Technology, or a related field.
• 3+ years of experience in system integration, industrial communication, or a similar role.

Our client is a well-established Japanese multinational corporation, serving as a one-stop communication provider in Southeast Asia. They offer comprehensive solutions and services to meet diverse business needs in the region. They are seeking an experienced Network Consultant (Presales) to support their sales team by providing consultation, solutions, and in-depth product knowledge.

Your role will involve identifying customer requirements, designing tailored solutions, and presenting them to clients. You'll stay up-to-date with market trends, ensuring their offerings meet customer needs and explore new products/services to enhance their solutions.

Requirements:

• Essential SME level knowledge (Minimum CCNA)
• Minimum of 2 years of IT experience in Network & Data Centre solutions
• Preferred skills in Cisco Data Centre technologies, Network security (Firewall, VPN, etc.), Cisco ISE, Cisco WLAN
• Strong business acumen with a passion for staying current with technologies
• Experience in a customer-facing role with excellent communication and presentation skills
• Strong consultative abilities, enabling you to engage with customers at all levels and identify new opportunities within existing clients.

To apply, please send your latest resume, in word format outlining your relevant experience and qualifications to ong.irene@platformnco.com. We look forward hearing from you.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Please note that unfortunately, at this moment, our client is unable to extend support to candidates under the EP, SP, or WP schemes. Thank you for your understanding.

EA Personnel Name: Ong Irene

EA Personnel Registration Number: R1980370

EA License no.: 21C0783

Description:

• Design and develop Pega BPM (Business Process Management) applications.
• Collaborate with functional and technical leads to fully understand assigned tasks.
• Implement new features with high quality, ensuring adequate testing coverage.
• Design class structures, application frameworks, and data models.
• Integrate business databases, legacy systems, and web services.
• Troubleshoot and resolve application issues, coding bugs, and performance bottlenecks.
• Integrate technical and application components to align with business requirements.
• Design, code, and test program modules according to design specifications.
• Showcase and review new changes with team members.
• Actively collaborate with other developers and product owners to address challenges.
• Provide guidance, peer reviews, and coaching to fellow team members.
• Conduct feasibility studies and impact analysis for new features.
• Proactively contribute innovative ideas for improvements.
• Evaluate, select, and recommend the best solutions for technical spike cards.
• Support the production environment and address escalated issues as needed.
• Implement Pega best practices and coding standards to ensure application maintainability and scalability.
• Continuously enhance skills and knowledge of the Pega platform and other relevant technologies.

Requirements

• Bachelor’s degree in Computer Science, IT, or a related field, with a minimum of 3 years of experience.
• Hands-on experience with the Pega systems framework and strong knowledge of full lifecycle Pega implementations (Pega 8.x).
• Proven expertise in various Pega rules components, including Case Management, Job Schedulers, Queue Processors, Listeners, DX API, UI, Activities and Flows, Declaratives, Decision, Validation, Reports, and Correspondences.
• Skilled in log analysis and performance tuning.
• Proficient in using tools like Clipboard, Tracer, PLA, Alerts, and AES.
• Demonstrates responsibility, with excellent organizational, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities, capable of thriving in an unstructured, fast-paced environment, with attention to detail and critical thinking.
• Familiarity with the Scrum Agile methodology and experience with projects delivered using Scrum.
• Certified as a Pega System Architect (8.x); Pega Senior System Architect (8.x) certification is preferred.

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Description

As an Application Developer Build Lead, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will be expected to be a subject matter expert (SME), collaborate and manage the team to perform, and be responsible for team decisions. Additionally, you will engage with multiple teams and contribute to key decisions, as well as provide solutions to problems for your immediate team and across multiple teams. Advanced proficiency in Build Management is required. Advanced proficiency in Design & Build Enablement, Configuration & Release Management, and other skills are recommended.

• Develop innovative solutions to meet business process and application requirements
• Collaborate with team members to design and build applications
• Configure applications to ensure they meet the required specifications
• Provide technical expertise and guidance to the team
• Stay updated with the latest industry trends and technologies to continuously improve application development

Requirements

• Possessing ICT Assessment Certification for Software Developer by GovTech and NUS-ISS will be an advantage
• Experienced with on-job training and hands-on of geographic information systems (GIS) / geospatial data development and integration will be an advantage

Top 3 Core skills

1. Build management

2. Application development

3. Client management

Skills which are good to have

1. Functional business analysis

2. Business process reengineering

Position Overview:

We are seeking a proactive Technical Support Specialist (L1 & L2) professional on behalf of our client. This role encompasses delivering Level 1 and Level 2 technical assistance, both onsite and remotely. The successful candidate will play a key role in troubleshooting, aiding IT projects, and coordinating tasks to ensure smooth operations for the client.

Main Responsibilities:

• Deliver Level 1 and Level 2 technical support through phone, email, and onsite interactions.
• Diagnose and resolve IT issues for customers both remotely and in person.
• Assist in coordinating and implementing IT projects.
• Set up, install, and maintain clients' hardware and software systems.
• Engage effectively with customers and internal teams to guarantee prompt resolutions.
• Support project managers in coordinating projects and managing tasks.

Qualifications We Seek:

• Proficient troubleshooting abilities in hardware, software, and networking environments.
• Strong communication skills and a team-oriented mindset.
• A positive outlook with a readiness to embrace challenges and learn new skills.
• Previous experience in IT support or technical project involvement is a plus.
• Capability to juggle multiple tasks and adapt to shifting priorities.

Why Consider This Opportunity?

• Work on innovative technical projects and gain valuable hands-on experience.
• Join a supportive team that encourages personal and professional growth.

How to Apply:

Please submit your CV and cover letter via the CareersFuture portal or email your resume to cheebeng@careerstory.com.sg

Only shortlisted candidates will be contacted. We look forward to exploring your potential!

By submitting your personal data and/or resume, you consent to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Chee Beng | EA Reg No: R24121894

Job Description & Requirements

Responsibilities:

• Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle.
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions.
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepare and install solutions by determining and designing system specifications, standards and programming.
• Improve operations by conducting systems analysis; recommending changes in policies and procedures.
• Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Protect operations by keeping information confidential.
• Provide information by collecting, analyzing and summarizing development and service issues.
• Accomplish engineering and organization mission by completing related results as needed.
• Support and develop software engineers by providing advice, coaching and educational opportunities.
• First and foremost, developing software our users need.
• Collaborate with team to brainstorm and create new products.
• Grow engineering teams by interviewing, recruiting and hiring.
• Make informed decisions quickly and taking ownership of services and applications at scale.
• Work collaboratively with others to achieve goals.
• Be a persistent, creative problem ­solver.
• Remain cool and effective in a crisis.
• Stay on the leading edge of development practices
• Passionate about great technologies, especially open source
• Understand business needs and know how to create the tools to manage them.

Requirements

• Bachelor's degree in computer science or related field.
• Minimum 3 years of programming experience.
• Broad experience designing, programming, and implementing large information systems.
• Ability to provide in-depth evaluation and analysis of unique complex technological issues.
• Excellent analytical and problem-solving skills.
• Excellent organization and time management skills.
• Excellent written and verbal communication skills.
• Demonstrated ability to lead others.
• Ability to exercise discretion and independent judgment in the performance of duties.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Work done will be at the direction of the Principal Investigator (PI), and where relevant, the Industry Directorand Centre Director. As the Programme is interdisciplinary and multidisciplinary by nature, you will be expected to convey your domain expertise and edify others (and vice versa) in as productive, constructive, and collaborative a manner as possible.

You may be asked to participate in the development of use cases and delivery of proof-of-concept prototypes for government and industry partners in the areas of computable contracts and "rules as code". Experience in requirements analysis and agile, iterative methodologies will be useful at this stage.The work of the team will be largely determined by these use cases and customers. We will work with multipleuse cases so that we can abstract across them and develop generalized, reusable infrastructure. We will work with specific customers so we can build useful applications on top of that infrastructure.You will work as part of a team of research engineers, developers, and domain expertise and you will beexpected to actively participate in team meetings and text-based communications. You will be expected to be active members of the applied research community, by validating and contributing to advances in computational law.

As a Technical Project Manager, you will be required to work closely with and at the direction of the PI and Industry Director. This includes:

• Determining and planning the core requirements, deliverables, budget, and resources of a use case or research project
• Allocating tasks and designating responsibilities by identifying the specific skill sets of engineers
• Supervising the research team and monitoring progress of technical tasks on a daily basis,
• Leading project milestones tracking and ensuring that project objectives and timelines are met
• Identifying project challenges and problems and devising strategies to resolving them at both the team level and technical level
• Coordinating the team and developing effective communication plans and processes
• Collating project status update and reporting them regularly to the PI and Industry Director, including escalating any functional/timeline issues in a timely manner
• Organising meetings, setting the right agenda, recording outcomes and tracking open items to closure
• Managing risk, issue, dependency and ensuring mitigation plan
• Driving the recruitment for roles within the team to fill any skills gap
• Engaging with industry partners to understand business requirements and constraints
• reading academic papers, standards publications, and related material such as blog posts andpresentations
• Reading (and updating/commenting, relevant) existing software documentation
• creating presentations, video recordings, walkthroughs, etc. to document and explain research workdone
• writing (and presenting, if so decided by the PI) academic papers and materials for publication; and
• documenting in a sufficiently-detailed manner so as to share what you've learned.

• Bachelor Degree, and any experience with law and/or computer science, are a plus
• Degree holder with at least 5 years of relevant working experience
• Track record in leading, managing and delivering technology projects
• Good team player with excellent interpersonal and communication skills (written/spoken English)
• Strong experience in project management
• Excellent analytical, problem solving and stakeholder management skills
• Strong capabilities in producing project reporting
• Technical proficiency: GitHub, Asana, Slack, and all major forms of software methodology (Agile, Lean,Scrum, etc)
• Essential for the individual to be self-motivated, resourceful, and able to work independently
• Agile, with meticulous attention-to-detail, and well-organised
• Ability to multi-task and willingness to learn quickly and effectively
• Ability to be discrete and maintain confidential information
• Understanding of how to prioritize and respond accordingly
• A self starter who is able to work independently, and under pressure, while consistently exercisingsound judgment even when faced with ambiguity
• Be transparent and unafraid to challenge, ask questions or call out obstacles
• Excellent organizational skills and ability to roll up your sleeves to get things done

#LI-JN2

Business Development Manager

Working Location: 80 Marine Parade Road, #12-02 Parkway Parade, 449269

Working hours: Mon-Fri 8:30 am to 6:00 pm

Description:

As a Hunter Sales Executive / Business Development Executive, you will be responsible for driving new business opportunities and expanding our client base. You will focus on identifying and closing new business deals, establishing strong relationships with potential clients, and achieving sales targets. This role requires a proactive and self-motivated individual who thrives in a fast-paced and competitive environment.

Key Responsibilities:

• Identify and target new business opportunities through research, networking, and prospecting.
• Develop and maintain a robust pipeline of potential clients.
• Conduct sales presentations and product demonstrations to potential clients.
• Negotiate and close sales deals to meet or exceed sales targets.
• Build and maintain strong relationships with key decision-makers and stakeholders.
• Collaborate with internal teams to ensure seamless onboarding and delivery of products/services to new clients.
• Stay updated on industry trends, market conditions, and competitor activities.
• Prepare and deliver accurate sales reports, forecasts, and market analysis to management.

Requirements:

• Diploma and above in Business Management, or in a relevant discipline.
• Minimum 2 years of experience in a similar position.
• Proven track record of success in a sales role (With an existing client base), preferably within the freight forwarding / customs brokerage industry.
• Proficiency in using CRM software and other sales tools.
• Willingness to travel as needed.
• Added advantage of familiarity with Ocean, Air, Contract Logistics.
• Salary package will be commensurate based on experience and skill set (Basic & Commission).
• Based on experience, the ideal candidate may be considered for a higher position.

Job Responsibilities

- Support the production of scalable and optimised AI or machine learning (ML) models.

- Focus on building algorithms for the extraction, transformation and loading of large volumes of real-time, unstructured data to deploy AI or ML solutions from theoretical data science models.

- Run experiments to test the performance of deployed models, and identifies and resolves bugs that arise in the process.

- Work in a team setting and apply knowledge in statistics, scripting and programming languages required by the firm.

- Work with the relevant software platforms in which the models are deployed.

Job Description & Requirements

• Delivered twenty-four hour support for all technology infrastructure needs and issues, for environment including 5 Windows and 8 Linux based servers and 200 desktops and laptops (Windows, MAC and Linux) across three regional offices.
• Efficiently implemented network file sharing by configuring NFS to share files and resources across the network.
• Managing corn jobs, at Jobs, batch processing and job scheduling.
• Hands on experience in protocols such as TCP/IP, DHCP, HTTP, SMTP, SSH, FTP.
• Installed and configured SSH, SFTP, Managed email (Postfix and Sendmail), LDAP.
• Installed Apache, IIS and configured Virtual hosts and also experience applying SSL certs for websites, CSR generation.
• Installation of SAMBA utility software
• Create File systems using Logical Volume Management (LVM), LV Extend and Reduce.
• Linux kernel, memory upgrades and swaps area and performed Red hat Linux Kickstart installations.
• Provided systems and server management and oversight and resolution of network/connectivity and software issues for local and remote users.
• Worked with Server OS performing setup, maintenance and troubleshooting for 2000, 2003, 2008, Responsible for building, configuring, and supporting workstations and servers.
• Performed hardware builds (upgrades and new machines), set up offsite backup systems, and contributed to system migrations.
• Good hands on experience in building/managing Virtual Machines in Oracle and VMware virtual environments.
• Experience in Windows Domain Controller, Active Directory configuration, users and group creation and management, folder permissions, network sharing, backup and maintenance.
• Responsible for implementing and supporting Microsoft Office (2000, 2007, 2010) technologies.
• Responsible for LAN/WAN administration and support
• Responsible upgraded and maintenance of server hardware components as per requirement.
• Worked with different hardware and software vendors to troubleshoot the hardware and software problems.
• Strong technical knowledge on Domain(Maintain and updating Domains CName and A Records in Godaddy.com, securepaynet.net, Net4in, Hostgator).
• Installed, configured and managed databases MS SQL 2000/2005 Server on Windows.
• As the sole technical person, responsible for all technical matters, including architecture, purchasing, hardware/software setup, application installation, ongoing maintenance, desktop technical support to staff and clients, data backup, antivirus installations etc. Good team player with excellent work history as regards with work ethics, dependability and willingness to go an extra mile.

Minimum Requirements:

• Bachelor’s degree in computer science (or related area) preferred.
• Microsoft Certification (MCSE) or equivalent certification in relevant programs desired.
• Advanced knowledge of Windows Server (2003/2008) /desktop Operating Systems (XP/7).
• Managing in excess of 50 Windows Server infrastructure.
• Managing deployments/rollouts Managing large scale Citrix/2X/Terminal Server installations.
• Managing server virtualization technologies like VMWare Server/ESX or MicrosoftHyperV/Virtual Server.
• A solid understanding of LAN/WAN networking.
• Cisco Certified Network Associate or Professional-CCNA/ CCNP MCITP Server.
• Group Policy design and configuration.
• Microsoft IIS administration and configuration.
• Migration of Exchange 2003 to Exchange 2010.
• Active Directory/LDAP user and group administration.
• Ability to troubleshoot network issues including back bone infrastructure issues.
• LAN Routing and Switching design, configuration and troubleshooting (VLANs, IP Subnetting, 802.1Q trunks).
• Strong communication and documentation skills.
• Flexible and able to adapt to a rapidly changing environment.
• Must be organized and have the ability to manage projects of varying length.
• Positive, self-motivated individual who can complete tasks independently.
• Must be a team player.

Job Description

We are looking for a skilled Front-End Developer with experience in React and TypeScript to join our dynamic team. In this role, you will create and maintain scalable, high-quality web applications, focusing on delivering a seamless user experience. You will collaborate closely with cross-functional teams to ensure smooth project execution and project satisfaction.

Key Responsibilities:

· Develop and optimize web applications using React and TypeScript.

· Build and customize UI components using Material-UI (MUI).

· Manage application state using Recoil or Redux.

· Integrate complex forms with React JSON Schema Forms.

· Write and maintain tests using Jest, ensure code quality with ESLint and Prettier.

· Ensure web accessibility standards using tools like axe DevTools.

· Integrate APIs with Axios to ensure efficient application performance.

· Collaborate effectively with cross-functional teams and communicate clearly with project

· Utilize Git and GitFlow for version control and set up development environments with Node.js and Yarn.

· Maintain and update project documentation with Storybook.

· Ensure timely and high-quality delivery of tasks.

Key Traits We Value:

· Proactive problem-solving attitude with the ability to address challenges independently.

· Strong attention to detail to ensure smooth user interactions.

· Commitment to continuous learning and staying updated with new technologies and frameworks.

Qualifications:

· Proven experience as a Front-End Developer with React and TypeScript.

· Familiarity with Material-UI (MUI), Recoil or Redux, and React JSONSchema Forms.

· Experience with Jest, ESLint, and Prettier for maintaining high code quality.

· Understanding of API integration using Axios and knowledge of Git and GitFlow for version control.

· Familiarity with accessibility standards and experience using tools like axe DevTools.

· Knowledge of Node.js, Yarn, and documentation tools like Storybook.

Job Description & Requirements

• Design, install and configure internal and customer facing servers, network devices and firewalls.
• Proactively manage and maintain server, network and firewall systems
• Administer and support core Microsoft, Cisco, Citrix and VMware technologies
• Develop and implement project plans, risk assessments and contingency plans
• Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment
• Define and document best practices and support procedures
• Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance
• Maintain inventory and asset configuration documentation
• Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Mentor / cross train team members on existing and new technologies
• Carry out special tasks at Management's direction
• Interact with customers and staff at the technical level, as required.
• Other duties as assigned.

Minimum Requirements:

• Bachelor’s degree in computer science (or related area) preferred.
• Microsoft Certification (MCSE) or equivalent certification in relevant programs desired.
• Advanced knowledge of Windows Server (2003/2008) /desktop Operating Systems (XP/7)
• Managing in excess of 50 Windows Server infrastructure
• Managing deployments/rollouts · Managing large scale Citrix/2X/Terminal Server installations
• Managing server virtualization technologies like VMWare Server/ESX or Microsoft HyperV/Virtual Server
• A solid understanding of LAN/WAN networking
• Cisco Certified Network Associate or Professional -CCNA/ CCNP MCITP Server
• Group Policy design and configuration
• Microsoft IIS administration and configuration
• Migration of Exchange 2003 to Exchange 2010
• Active Directory/LDAP user and group administration
• Ability to troubleshoot network issues including back bone infrastructure issues
• LAN Routing and Switching design, configuration and troubleshooting (VLANs, IP Subnetting, 802.1Q trunks)
• Strong communication and documentation skills
• Flexible and able to adapt to a rapidly changing environment
• Must be organized and have the ability to manage projects of varying length
• Positive, self-motivated individual who can complete tasks independently
• Must be a team player

Who we are

At Open Government Products, we are an experimental tech team within the government, committed to improving society through technology. We’re passionate about solving complex problems, designing for public good, and building delightful digital experiences that have a lasting impact on society.

Our multidisciplinary team of engineers, designers, and product managers build products that make public services more intuitive, efficient, and impactful. We rapidly prototype, test, and launch solutions that address real societal challenges, bypassing bureaucracy to deliver change where it matters most.

Projects like Data.gov.sg, Parking.sg, FormSG, and Vaccine.gov.sg are just a few examples of how we've made a difference in the lives of citizens. You can learn more about our products on our website.

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost

The role

As a Lead or Principal Product Designer, you will play a pivotal role in shaping the design direction of critical government products, ensuring they are user-centred and strategically aligned with policy goals. You will spend about two-thirds of your time on hands-on design work, leading efforts for highly complex products or platforms, translating user insights into refined and intuitive experiences. The remainder of your time will focus on design strategy, mentorship, and leadership, depending on your career aspirations and the team's needs.

Your impact will extend across the organisation—whether it's simplifying disconnected services, elevating the design craft of your team, or driving organisational design standards that inspire change across multiple government agencies. You’ll use your expertise to solve ambiguous, open-ended problems and create innovative design systems that accelerate productivity and improve the public’s interaction with the government.

Who we're looking for

• Proven experience in product design: We value practical experience and a portfolio that demonstrates your ability to design impactful products and experiences. While specific degrees are less important, we seek candidates with more than 10 years of experience in digital product design.
• Excellence in craft with an eye for details: You possess an exceptional eye for detail and a keen sense of visual design. Your portfolio should highlight your past work and your ability to clearly articulate the reasoning behind your design decisions.
• Passion for user-centred design: You are deeply committed to designing with the user in mind. You bring hands-on experience with user research methodologies and have a strong understanding of mobile-first and responsive design principles.
• Proficiency with design tools: You are highly skilled in Figma and Adobe Creative Suite. Experience with web technologies such as HTML, CSS, and JavaScript is a valuable plus.
• Effective communication: You are adept at bridging the gap between users and engineers, incorporating feedback from non-technical stakeholders and communicating design details clearly to technical teams for seamless implementation.
• Proactive mindset: You are not content with the status quo and are eager to drive change. You take initiative to make things happen, particularly when it comes to pushing for improvements and innovation in government services.
• Commitment to public good: You are motivated by a desire to make a meaningful impact on society. As a public servant, you are willing to challenge political pressures and policies when they do not align with the best interests of the public.

Why work with us?

At Open Government Products, you will have the opportunity to work on projects that make a tangible difference in society. With 70% of our initiatives starting from the ground up, you will have the ownership and freedom to influence products that shape how citizens interact with their government. Join us in using technology for public good, driving innovation, and building a better future for society.

Who we are

We’re a team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. Our end goal is that through our work, Singapore becomes a model of how governments can use technology to improve the public good. You can check out the results of our latest hackathon at hack.gov.sg.

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost

What does a Head of Product do?

As a Head of Product, your job will be to:

• Hire, train, & manage a team of around ~30 product managers to build good products across a wide range of government spaces
• Set product standards for speed, quality, and impact
• Communicate these standards and hold teams accountable
• Assess the opportunity, velocity, and traction of new and existing products and guide resourcing decisions accordingly
• Work with leaders from engineering, design, policy, and operations to guide product teams to success

What is it like working here?

• Working for Public Good - We care about making an impact on public good. For the Product Management team, this means working directly on the biggest opportunities out there. This also means creating what’s best-in-class, and then propagating these practices widely across the government so that the Singapore Government is equipped to deliver the best impact possible to our people.
• Rapid Prototyping - We’re not about building too-big-to-fail ideas, or getting stuck behind existing ways of doing things or mega projects. Instead of spending too much time debating ideas, we prefer to test them and iterate rapidly. This means being clear on what we’re trying to achieve, leaning forward to farm for dissent and feedback, prototyping early, and scaling what works quickly.
• Ownership - We are not here just to keep existing processes running, but to make an impact toward public good. This means taking ownership of problems, figuring out what needs to be done, and keep going until the problems are solved, regardless of job scope or existing ways of doing things.
• Growth Mindset - We focus on makings better than they are today. This means that we are constantly working on new things and new areas, and reinventing the areas we are already ‘good’ at to get better. Working here means having a growth mindset as opposed to a fixed one, and leaning forward to try things, make mistakes, and learn.

We need someone who can

• Bring products from 0 to 1. We’re continually launching new products across the government, so you have to be comfortable with identifying product opportunities, rapid prototyping, and quickly finding product market fit.
• Bureaucracy hack their way through government. While our team has a lot of autonomy, getting things done in government requires building critical relationships and exploiting bureaucratic vulnerabilities.
• Be hands on with engineering and design. We’re a team of practitioners and our most effective leaders are able to get into the details.
• Work by coaching and supporting others. We function more like a VC than a company. While you will have to be directive sometimes, most of our success comes from building an environment and growing a team who can do good product work autonomously.

We’re looking someone who can grow into the role! You’re encouraged to apply even if you don’t mach the exact description.

Who we are

Open Government Products is an experimental tech start-up team within the government that consists mainly of engineers, designers, and product managers who build technology for public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. As an experimental team, we have redesigned our organisation to move quickly, fail fast, and scale what works to deliver the maximum public good within a larger bureaucracy. We think about how we run the organisation from first principles, keep a flat hierarchy to maximise ownership, and bypass bureaucracy to focus on delivery of good products through a good organisation. We work on real problems, build for the user, and push for change.

To learn more about us and the products we’ve built, visit: https://open.gov.sg

Products we’ve built

You can read about all our products at open.gov.sg/products. A few examples:

• Covid-19 vaccination system – Book vaccine appointments at clinics nationwide
• Data.gov.sg – Open data repository with real-time APIs
• Parking.sg – Pay for parking and extend your time-slot in seconds
• FormSG – Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
• Isomer – Static government websites at a fraction (10%) of the cost

The role

As a Lead Content Designer at OGP, you are a fully proficient individual contributor who is also able to provide guidance to the content design team. You will play a key role in shaping how members of the public interact with government products and services. This role goes beyond crafting content; it involves advocating for a user-centred approach to content design, shaping how information is structured and understood, and enabling government officers to communicate clearly and effectively. You will lead a small but growing team, driving both operational excellence, and strategic content initiatives across the organisation, and the rest of the government.

This is a hybrid IC/management role – you will have some IC responsibilities, and will also manage two direct reports.

This is not a creative/graphic design role.

Responsibilities

• Lead the team: Lead and grow the content design team, ensuring workloads are balanced, and the team delivers high-quality content across multiple projects. Identify skill gaps, performance issues, and opportunities for improvement within the content design sphere.
• Define processes: Establish scalable content design processes and operational models to maximise the team’s impact.
• Advocate for content design: Champion content design not just as wordsmithing, but as an essential part of product design, including aspects like writing in plain language, information architecture, card sorting, and labelling.
• Enable and train: Build capability across OGP and partner agencies by training and enabling public officers to adopt content design principles, with a focus on simplicity and clarity in communication.
• Manage resources: Collaborate with design leadership to propose and implement a resource management model that ensures the team’s capacity meets growing demands, and maintains high-quality output. Proactively scope new work opportunities that elevate the quality of OGP products.
• Collaborate and co-create: Build working relationships across functions, government agencies, and external stakeholders to co-create solutions.
• Lead design initiatives: Lead end-to-end content design for large initiatives, balancing user needs, public policy goals, and technical constraints.

You'll need

• A passion for making government services more accessible and user-friendly through effective content design.
• A strong portfolio showcasing your content design work, and demonstrating your ability to create user-centred content.
• Experience building and managing a team of content designers, and growing careers.
• Hands-on experience designing and building high-quality products and experiences.
• A strong understanding of accessibility principles and guidelines.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional (and sometimes ambiguous) teams.
• Experience working in agile or iterative development environments.
• Proficiency with tools such as Figma, Slack, and Notion. Experience with web technologies such as HTML, CSS, and JavaScript is a valuable plus.
• To be willing to use Oxford commas; this is a non-negotiable.

Why join us?

At Open Government Products, you will have the opportunity to work on projects that make a tangible difference in society. With 70% of our initiatives starting from the ground up, you will have the ownership and freedom to influence products that shape how citizens interact with their government. Join us in using technology for public good, driving innovation, and building a better future for society.