UK Parliament

Working at the UK Parliament offers a unique and rewarding career at the heart of the UK's democratic system.

With a wide range of roles available, our impartial colleagues enable the day to day running of the House of Commons, House of Lords and Joint Departments. Together, we make Parliament happen.

Staff Benefits

In addition to your salary, we offer an attractive range of benefits including: 

• 30 days' annual leave (increasing to 35 days after first full leave year). 
• Civil Service pension with an average employer contribution of 28.97%. 
• Access to training and development. 
• Flexible working. 
• Interest free season ticket loan and bicycle loan.

Introduction

PSD sets security strategy provides expert advice and delivers an operational service. It does this in partnership with the Metropolitan Police Service (MPS) and by working closely with the Parliamentary Estates Teams, Serjeant at Arms and Black Rod's office, Restoration & Renewal teams, the Parliamentary Digital Service, and other key stakeholders. 

The Role

PSD are looking to appoint two Security Support Assistants within the award-winning Members' Security Support Service (MSSS).

A high level of confidentiality and sensitivity is required in respect of security matters and related discussions. The post holders will ideally have an understanding of security measures, although training will be given.

Some of the responsibilities for this role include:

• Act as a key point of liaison for Members and their staff to raise queries and concerns regarding the recommended security measures process.
• Support House security events by representing MSSS; ensuring that Members and their staff are aware of the support that our team and measures can offer.
• Monitor and log security information and specifications from the security contractor to ensure that all required paperwork is completed correctly and log financial information from specifications accurately into the MSSS register/records.
• Oversee bookings or work schedules & services (such as maintenance requirements) provided by the supplier(s) to ensure it is contractually compliant, and disputes are raised and resolved in a timely fashion ensuring our customers receive great service.
• Work with security contractors to process and authorise new orders, equipment or services; maintaining an audit trail with appropriate analysis and asset management records.

Skills and Experience

To be successful in this role you will demonstrate:

• Ability to deliver excellent customer service in a challenging environment whilst handling sensitive information appropriately. Experience in gathering information to understand the facts and draw logical conclusions.
• Experience of working with diverse groups of people, upholding the principles of diversity, equality and inclusion, ensuring that everyone is, at all times, treated with dignity, courtesy and respect.
• Demonstrate excellent organisational skills and the ability to plan, prioritise and monitor tasks in a systematic way. Experience of using good digital tools usage for handling records, data, and collaborative trackers or dashboards to improve processes and ensure accurate information holding. e.g. Microsoft software (Office 365 applications; Outlook; Word; Excel etc.).
• Strong written and oral communication skills. Able to adapt style of communication to meet the needs of the audience and able to present complex information clearly to stakeholders to support decision-making.
• Experience of working with external suppliers and/or working on high profile contracts. Ability to work successfully within both internal & external teams and stakeholders, including a challenging customer base.

Next Steps and Additional Information

Application Form - If you would like to apply for this role, please submit an application providing evidence against criteria 2 - 5 in the Job Description. Please make sure your answers are no more than 300 words per criteria.

More information on the role and the full criteria can be found in the Job Description.

Please note that as part of the selection process, you may be asked to prepare a presentation or complete a test at the interview stage. Further information will be provided to shortlisted candidates if this is the case.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

We may close the vacancy prior to the closing date stated due to a high volume of applications.

Contact Details

For more information about the role, or for an informal chat, please contact Sophie Nicolaou,

#LI-Hybrid

Proud member of the Disability Confident employer scheme

UK Parliament

Working at the UK Parliament offers a unique and rewarding career at the heart of the UK's democratic system.

With a wide range of roles available, our impartial colleagues enable the day to day running of the House of Commons, House of Lords and Joint Departments. Together, we make Parliament happen.

Staff Benefits

In addition to your salary, we offer an attractive range of benefits including:

• 30 days' annual leave (increasing to 35 days after first full leave year).
• Civil Service pension with an average employer contribution of 27%.
• Access to training and development.
• Flexible working.
• Interest free season ticket loan and bicycle loan.

Introduction

The Parliamentary Security Department (PSD) is responsible for physical and personnel security across both Houses of Parliament and provides support to Members and staff when away from the Estate. Its purpose is to keep Parliament safe and open for business. PSD sets security strategy, provides expert advice, and delivers an operational service.

The Role

The Head of Security Operational Resilience is responsible for the development of Parliament's operational security and operational fire protection capabilities by ensuring that recruitment and training is delivered which meets current and anticipated operational requirements; and by overseeing implementation of the Target Operating Model for Physical Security (TOM) in Security Operations.

Working closely with the Head of Physical Security Strategy, the Head of Security and Fire Operations and the Metropolitan Police Service (MPS), you will be responsible for overseeing the implementation of the TOM in the Security Operations team. You will lead on the implementation of operational change as some of the roles and responsibilities previously held by the MPS transition to the PSD Security Operations team.

You will lead on the implementation of operational change as some of the roles and responsibilities previously held by the MPS transition to the PSD Security Operations team. Working with PSDs Strategy and Portfolio team you will also be responsible for ensuring that the Security Operations team are change-ready to operate and realise the security benefits of Parliament's investment in new technical and physical security capabilities.​

Some of the responsibilities for this role include:

• Develop the Security Operations Learning and Development team during a time of significant growth, ensuring operational requirements are met, while building a culture of continuous learning and development across Security Operations in an inclusive and diverse working environment.
• Lead and develop the Security Operations Centre and Security Hub function to ensure continued excellence of operational planning, contingency planning, and preparedness, in effective collaboration with SIRAS.
• Work with accommodation, estates and other parliamentary teams to ensure PSD Operations requirements are understood and factored into business plans.
• Provide resilience for the Head of Security and Fire Operations during periods of absence and hold devolved responsibility for departmental budget spend.

Skills and Experience

To be successful in this role you will demonstrate:

Criterion 1 - Ability to apply security expertise to deliver strategic change

• Experience of developing and embedding strategic initiatives in physical and operational security to mitigate identified threats.
• Extensive track record of initiating protective security outcomes in a complex operating environment.
• Ability to establish authority and credibility amongst stakeholders at all levels to both drive and implement change.

Criterion 2 - Leadership and People Management

• Ability to lead, manage, develop, and motivate teams to deliver high quality outcomes and sustainable change, while promoting an inclusive and diverse working environment.
• Ability to lead across organisational boundaries, securing co-operation and buy-in without formal management levers.

Criterion 3 - Engagement and Communications

• Engages effectively at all levels, able to adapt approach to persuade, influence and challenge, building relationships based on trust and mutual respect.
• Ability to brief concisely with a tailored approach to meet specific stakeholder requirements.
• Ability to draft clear and accurate papers and proposals. Can explain complex technical issues to a lay audience.

Criterion 4 - Planning and Contingency

• Experience of overseeing planning of large-scale events with the ability to identify risks, issues and problems, and use information from a range of sources including data analysis to identify creative solutions and improvements.
• Takes a logical and systematic approach to problem solving, ensuring necessary contingencies are considered and developed.

Criterion 5 - Risk Management

• Experience of evaluating threats and vulnerabilities and implementing mitigations in a complex risk environment.

Next Steps and Additional Information

CV & Supporting Statement - If you would like to apply for this role, please submit your CV and covering letter with no more than 1000 words.

More information on the role and the full criteria can be found in the Job Description.

Please note that as part of this selection process, you may be asked to complete a test or presentation. Further details will be provided in due course.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

We may close the vacancy prior to the closing date stated due to a high volume of applications.

Contact Details

For more information about the role, or for an informal chat, please contact Sophie Nicolaou,

#LI-Hybrid

Proud member of the Disability Confident employer scheme

UK Parliament

Working at the UK Parliament offers a unique and rewarding career at the heart of the UK's democratic system.

With a wide range of roles available, our impartial colleagues enable the day to day running of the House of Commons, House of Lords and Joint Departments. Together, we make Parliament happen.

Staff Benefits

In addition to your salary, we offer an attractive range of benefits including:

• 30 days' annual leave (increasing to 35 days after first full leave year).
• Civil Service pension with an average employer contribution of 27%.
• Access to training and development.
• Flexible working.
• Interest free season ticket loan and bicycle loan.

Introduction

The Parliamentary Security Department (PSD) is responsible for physical and personnel security across both Houses of Parliament and provides support to Members and staff when away from the Estate. Its purpose is to keep Parliament safe and open for business. PSD sets security strategy provides expert advice and delivers an operational service.

The Role

This is an exciting opportunity for a highly motivated self-starter with extensive experience in security and a strong track record of leading service delivery in a complex operating environment. You will work closely with the Head of Security Operational Resilience to provide assurance to the Deputy Director - Security and Fire Operations and the Director of Security for Parliament regarding the integrity of the operational security protocols and controls designed to maintain the security of the parliamentary estate.

The Head of Security and Fire Operations oversees the day-to-day operational management of the parliamentary uniformed security workforce, working closely with partners and stakeholders across Parliament and externally, including the National Protective Security Agency (NPSA) and Metropolitan Police Service (MPS). You will be responsible for the efficient and effective management of the security guarding and fire protection operations on the Parliamentary Estate. You will also be the operational point of contact with the MPS and London Fire Brigade, ensuring that appropriate operational security is in place to mitigate threat, in line with Parliament's risk appetite.

Some of the responsibilities for this role include:

• Oversee the day-to-day management of PSD Operations and Fire Protection Team.
• Deputise for the Deputy Director Security and Fire Operations on all operational security and fire protection related issues; and provide support in reporting to Boards and committees by drafting and presenting papers as required.
• Advise the Head of Security Operational Resilience on the training needs and resource requirements of security and fire officer functional roles, providing ongoing feedback based on incident debriefs and investigation as part of a cycle of continuous improvement.
• Represent PSD Operations at key stakeholder meetings including the Speaker's Conference.

Skills and Experience

To be successful in this role you will demonstrate:

Criterion 1 - Ability to apply security expertise to deliver an excellent operation

• Experience of leading a large and complex security operation.
• Proven track record of service improvement - ability to identify and analyse capability gaps, formulating and implementing suitable interventions to increase performance and assurance.

Criterion 2 - Leadership and People Management

• Ability to lead, manage, develop, and motivate teams to deliver high quality outcomes and sustainable change, while promoting an inclusive and diverse working environment.
• Ability to lead across organisational boundaries, securing co-operation and buy-in without formal management levers.

Criterion 3 - Engagement and Communications

• Ability to establish authority and credibility quickly with stakeholders and develop relationships based on trust and mutual respect.
• Engages effectively at all levels, able to adapt approach to persuade, influence and challenge.
• Ability to brief concisely with a tailored approach to meet specific stakeholder requirements.

Criterion 4 - Problem Solving

• Able to identify risk, issues, and problems, and use information from a range of sources including data analysis to identify creative solutions and improvements.
• Takes a logical and systematic approach to problem solving, with the confidence to be robust under challenge, whilst remaining open to alternative points of view.

Criterion 5 - Risk Management

• Experience of evaluating threats and vulnerabilities and implementing mitigations in a complex risk environment.

Next Steps and Additional Information

CV & Supporting Statement - If you would like to apply for this role, please submit your CV and covering letter with a 1000-word limit.

More information on the role and the full criteria can be found in the Job Description.

Please note that as part of this selection process, you may be asked to complete a test or presentation. Further information will be provided in due course.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

We may close the vacancy prior to the closing date stated due to a high volume of applications.

Contact Details

For more information about the role, or for an informal chat, please contact Sophie Nicolaou

#LI-Hybrid

Proud member of the Disability Confident employer scheme

House of Commons

The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. 

Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.

Staff Benefits

In addition to your salary, we offer an attractive range of benefits including:

• 30 days' annual leave (increasing to 35 days after first full leave year). Roles working a rostered shift pattern this equates to - 30 days annual leave for first full leave year (rising to 35 on second full leave year) plus bank holidays. Annual leave is calculated in hours and the total leave entitlement equates to 30 days (in the first year) depending on the length of shift (8 or 12 hour shifts).
• Civil Service pension with an average employer contribution of 27%.
• Access to training and development.
• Flexible working.
• Interest free season ticket loan and bicycle loan.

Introduction

We have several Security Officer roles available for individuals who are looking to work in a fast pace environment where you will deal with a wide range of potential security risks which may arise in a complex and diverse organisation.

If you are looking for this type of career path and have a good understanding of security policies and their practical application in the workplace, we would love to hear from you!

The Parliamentary Security Department (PSD) is responsible for physical and personnel security across both Houses of Parliament and provides support to Members and staff when away from the Estate. Its purpose is to keep Parliament safe and open for business.

PSD sets security strategy provides expert advice and delivers an operational service. It does this in partnership with the Metropolitan Police Service (MPS) and by working closely with the In-House and Strategic Estates teams, Serjeant at Arms and Black Rod's office, the Restoration & Renewal programme, the Parliamentary Digital Service, and other key stakeholders.

The Role

We are seeking to recruit our next cohort of Security Officers to meet our departmental aim of maintaining a safe, security and accessible Parliament, free from disruption. Please be aware that you do not need prior security experience to become a Security Officer at Parliament - all training required for the role will be provided.

Security Officers are responsible for controlling access to the Parliamentary Estate which will include searching and screening visitors, vehicles, and specified premises to prevent or trace prohibited items. As Parliament has over 1 million visitors per year, ranging from the public to high-profile guests, this role requires post holders to be confident in delivering excellent customer service and interacting with diverse groups of people in high-pressure situations.

Skills and Experience

We are looking for individuals who will bring excellent analytical skills to identify, analyse, and act safely on potential security risks. You will have the ability to make clear and sound decisions independently when under pressure to ensure a successful solution is applied.

You will have the ability to gather relevant information to fully understand an issue and use that information to identify problems and draw logical conclusion. You will need good prioritising skills to ensure that all incidents are reported in an effective and efficient manner with an appropriate and professional audit trail.

Next Steps and Additional Information

If this opportunity sounds right for you, please submit a CV, and provide clear evidence on how you meet Criterions 2 and 3 on the Job Description. Please submit your application via the House of Commons portal.

Please only apply once you have read and understood the eligibility requirements.

All criteria will be assessed at assessment and interview stage. See below assessment and interview dates that you will be required to attend:

Assessment Days including Observational, Fitness Test and Interview Dates: 10th, 11th, 12st and 13th October 2024.

Interviews Dates: Applicants who are successful through the assessment and fitness test will be interviewed on the same day.

We include a Fitness Test which consists of a multi-stage fitness test (also known as bleep test) to level 5.4 which is our standard required for this role. In addition you will need to pass a full range of movement test. As part of the selection process as Security Officers require a reasonable level of physical fitness to effectively carry out the duties of the job. This includes walking and patrolling the Estate, long periods of standing, lifting bags/trays and walking up stairs.

The salary is inclusive of a 30% Shift Disturbance Allowance of £7,791 per annum. The allowance may change dependent on business needs.

Please note for roles working a rostered shift pattern this equates to - 30 days annual leave for first full leave year (rising to 35 on second full leave year) plus bank holidays. Annual leave will be taken in hours and one day's leave will be converted into 7.2 hours

#LI-Onsite

Proud member of the Disability Confident employer scheme

UK Parliament

Working at the UK Parliament offers a unique and rewarding career at the heart of the UK's democratic system.

With a wide range of roles available, our impartial colleagues enable the day to day running of the House of Commons, House of Lords and Joint Departments. Together, we make Parliament happen.

Staff Benefits

In addition to your salary, we offer an attractive range of benefits including:

• 30 days' annual leave (increasing to 35 days after first full leave year).
• Civil Service pension with an average employer contribution of 27%.
• Access to training and development.
• Flexible working.
• Interest free season ticket loan and bicycle loan.

Introduction

The Parliamentary Security Department (PSD) is responsible for physical and personnel security across both Houses of Parliament and provides support to Members and staff when away from the Estate. Its purpose is to keep Parliament safe and open for business.

PSD sets security strategy, provides expert advice and delivers an operational service.

The Role

The Head of Security Culture and Communications is a new role in the PSD Personnel Security team. Reporting to the Deputy Director of Personnel Security, the post holder will be instrumental in both shaping Parliament's desired security culture with the senior leadership of both Houses and will design and deliver the engagement and communications strategy to support its realisation in collaboration with the House of Commons and House of Lords corporate communications teams.

You will act as PSD's key security communications and engagement advisor. This role will be of key importance as PSD engages with the new Parliament and the MPs and staffers who are new to Westminster.

You will take over management of the existing communications and engagement team in PSD, who also focus on the communications and engagement of the PSD workforce, and integrate two new members of the team who previously delivered cyber security communications for the Parliamentary Digital Service.

You will use your expertise in security communications to work closely with members of the PSD Senior Leadership team and the Central Communications teams of both Houses, ensuring that effective communication is delivered professionally, accurately and on time using the range of communication channels available, including digital, film, print and events.

Some of the responsibilities for this role include:

• Work with the PSD Leadership team, the Commons Executive Board, Lords Management Board and Commissions to assess Parliament's current security culture(s) and establish the desired security culture(s).
• Develop a security communications and engagement strategy and other appropriate interventions to support realisation of the desired security culture(s), and work with colleagues and Member bodies across both Houses to effect interventions in support of this.
• Lead wider security communications activity, ensuring that the different cohorts of the parliamentary community.
• Advise PSD senior managers on effective internal communication strategies.
• Build and lead an integrated security communications and engagement team, developing staff to reach their potential and establishing an inclusive, positive and effective team culture.

Skills and Experience

Criterion 1 - Strategic Security Communications and Culture

You have overseen the design and delivery of effective security communications strategies at an organisational level to support a healthy security culture by using your extensive specialist knowledge. You are able to champion and deliver best practice in a wide range of communications channels.

Criterion 2 - People Management and Inclusive Leadership

You have the ability to lead a team, developing your colleagues and building a team culture rooted in the House of Commons values: courageous, trusted, inclusive and collaborative. You are able to create an inclusive working culture where challenge and diversity of thought are valued.

Criterion 3 - Communication Skills

You have excellent written and verbal communications skills and experience of developing engaging security-related content which translates complex concepts into digestible information tailored to a range of audiences.

You have demonstrable successful experience of using multiple channels of communication to achieve security outcomes.

Criterion 4 - Relationship Building and Stakeholder Management

You demonstrate excellent stakeholder management by using your relationship-building skills and ability to influence and persuade colleagues at all levels. You are able to work as part of a senior leadership team to negotiate a shared approach and lead change.

Criterion 5 - Planning and Delivery

You are able to create and deliver a structured strategic communications plan, ensuring effective co-ordination with stakeholders within PSD, Corporate Communications and across the stakeholder community, managing competing priorities effectives and flexing to take advantages of opportunities and events.

Criterion 6 - Analytical Skills

You have strong analytical skills which you have used to evaluate the impact of cultural and communications interventions, adjusting in response to achieve continuous improvement.

Next Steps and Additional Information

Application Form - If you would like to apply for this role, please submit an application providing evidence against criteria 1 - 4 in the Job Description.

More information on the role and the full criteria can be found in the Job Description.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

We may close the vacancy prior to the closing date stated due to a high volume of applications.

#LI-Hybrid

Proud member of the Disability Confident employer scheme

House of Commons

The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. 

Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.

Staff Benefits

In addition to your salary, we offer an attractive range of benefits including:

• 30 days' annual leave (increasing to 35 days after first full leave year).
• Civil Service pension with an average employer contribution of 27%.
• Access to training and development.
• Flexible working.
• Interest free season ticket loan and bicycle loan.

Introduction

The Parliamentary Security Department (PSD) is responsible for physical and personnel security across both Houses of Parliament and provides support to Members and staff when away from the Estate. Its purpose is to keep Parliament safe and open for business.

The Role

This role reports to the Head of Security Operational Resilience and will have a portfolio of responsibilities in the Security Resilience strand including oversight of the Duties Team and workforce management, accommodation, uniform and equipment, as well as advising on the operational security aspects of construction and technical projects across the Estate.

Some of the responsibilities for this role include:

• Ensuring the team responds to requests from the Security Hub and Operational Delivery.
• Anticipating lead times and ensuring accurate reporting and processing of complement data and employee changes.
• Capturing and directing feedback appropriately from staff inside and outside PSD.
• Coordinating to ensure all operational staff have the necessary tools to perform their jobs effectively and safely.
• Providing leadership and managing risks associated with day-to-day activities, being the first point of escalation for the Duty Security Manager.

This role will involve covering early and late shifts on a rostered basis and some weekend working. The exact times of attendance will be agreed with line management.

Skills and Experience

To be successful in this role you will demonstrate:

• Ability to lead diverse teams by setting realistic objectives, driving performance, and upholding equality, diversity, and inclusion principles.
• Ability to coordinate a large, multi-skilled operational workforce in a 24/7 environment, proficiently using time and labour scheduling systems.
• Managing a portfolio of continuous improvement projects, leading change in an operational context, and procuring specialist equipment.
• Cultivating collaborative relationships with stakeholders, providing accurate advice on operational requirements, and explaining complex matters to non-technical audiences.
• Identifying threats and vulnerabilities, implementing mitigations, and making fast, justified decisions considering risk, stakeholder expectations, and organizational goals.

Next Steps and Additional Information

• CV & Supporting Statement - If you would like to apply for this role, please submit your CV and a personal statement up to 1000 words addressing the key criteria, found in the job specification.

More information on the role and the full criteria can be found in the Job Description.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances. Additionally, please note the salary range includes allowances which may be time limited. See Job Description for more information.

#LI-Hybrid

Proud member of the Disability Confident employer scheme

House of Commons

The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. 

Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.

Staff Benefits

In addition to your salary, we offer an attractive range of benefits including:

• 30 days' annual leave (increasing to 35 days after first full leave year).
• Civil Service pension with an average employer contribution of 27%.
• Access to training and development.
• Flexible working.
• Interest free season ticket loan and bicycle loan.

Introduction

The Parliamentary Security Department (PSD) is responsible for physical and personnel security across both Houses of Parliament and provides support to Members and staff when away from the Estate. Its purpose is to keep Parliament safe and open for business. PSD sets security strategy provides expert advice and delivers an operational service.

The Role

This role requires the post holder to perform an on-call, out of hours function, the frequency of which will be split with the other local security advisers. This role attracts an additional on call allowance.

The post holder will be responsible for a number of constituency offices/other locations in the assigned area, and as such, will be expected to live within a reasonable distance (as specified in the job description) from key locations within that region. The role will involve frequent travel (in own vehicle or public transport) as well as occasional overnight stays.

PSD is currently recruiting a number of local security advisers in the areas to provide support and guidance to Members' and their staff away from the Parliamentary estate.

The local security adviser will be motivated by a strong customer service ethic. They will be required to develop a good understanding of the work of Parliament and its Members to understand their priorities and the context within which they work. It is essential that the local security adviser can act autonomously and under their own initiative. As well as being an effective team player, they must be self-motivated to deliver strong performance including against agreed objectives and KPIs. As a representative of the wider Parliamentary Security team, they will need to remain calm in the face of difficult situations, acting with professionalism, tact, and diplomacy

Some of the responsibilities for this role include:

• Plan and deliver a regular schedule of engagement with Members and their staff in the constituency, including attending constituency roadshows to train constituency staff on personal security advice.
• Build and nurture relationships with Members, their staff and our wider partnership by delivering strong communication, engagement, advice and support.
• Explain in plain language complex security threat and risk mitigations to others and promote opportunities for enhanced security options.
• Liaise with the police and other stakeholders to understand the risks prevalent in that area, identifying and agreeing site vulnerabilities proportionate measures to mitigate against such.
• Be an integral member of a wider risk assessment process to provide local knowledge of threats and vulnerabilities.

Skills and Experience

To be successful in this role you will demonstrate:

• Experience of successfully assessing and advising on physical, procedural, and personal security measures, providing proportionate solutions and recommendations following security incidents.

• Experience of working with diverse groups of people, upholding the principles of diversity, equality and inclusion, ensuring that everyone is, at all times, treated with dignity, courtesy and respect.

• Demonstrate a strong customer service ethic, with the ability to work in partnership with a wide range of people, to manage expectations and handle challenging situations and conversations, including evaluating information to provide the right advice.

• Excellent influencing and negotiation skills; experience working with a range of stakeholders, negotiating outcomes that align with programme objectives and priorities. Simplify and explain complex security terminology to others in a calm and reassuring manner.

• Experience working without the need for close supervision, independently and proactively managing workload.

• Access to own vehicle, a full driving licence (no more than 3 live penalty points), and business class insurance.

Next Steps and Additional Information

If you would like to apply for this role, please submit an application providing evidence against criteria 1 - 6 in the Job Description.

More information on the role and the full criteria can be found in the Job Description.

As part of the interview process candidates will be required to complete a role play exercise. If your application is successfully shortlisted, you will be invited to attend an interview and you will be sent a scenario by email ten minutes before your interview.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

Proud member of the Disability Confident employer scheme