An exciting opportunity for a Front of House Officer who will ensure the safety of a whole host of people during the status quo a.....
An exciting opportunity for a Front of House Officer who will ensure the safety of a whole host of people during the status quo and specialist events while always maintaining a professional customer focused mentality. In the heart of Covent Garden, this site provides seriously stylish workspace with bags of character. Expansive and flexible office floors packed full of features are complemented by a versatile reception area, outstanding end-of-trip facilities, and a beautifully landscaped roof terrace. If you’re searching for wow-factor workspace, then look no further.
Information:
Position: Security Officer
Location: London (WC2E)
Pay Rate: £14.25 per hour
Hours: 60 hours per week
Shifts: Days - Monday to Friday 07:00 to 19:00
Job Requirements:
SIA licence required
Experience in high end corporate front of house, corporate security, or concierge services
IT Literate - Basic understanding of access control systems and IT systems/programmes i.e., Microsoft Office for emails
Excellent English Language, written/verbal communication skills as well as customer service
Reliable, responsible, punctual, friendly, professional, courteous, and outgoing character
To always take pride in your appearance, ensuring immaculate presentation
Flexible in the approach to daily duties and additional events when held on site.
First Aid qualification, CCTV, Banksman, Fire Marshal & IOSH is a bonus.
Be confident you can undertake 100% of all specific duties
Be able to provide all the documentation and vetting information requested
Job Requirements:
To ensure that all visitors and staff are dealt with efficiently and ensure that an exceptional high standard of customer service is always provided, personally taking responsibility for their requests to ensure that they are completed, if not exceeding, their expectations
The role includes you to meet and greet clients, patrolling, reception duties, access control, answering incoming telephone calls, conducting emergency procedures, providing a warm 5-star greeting, ensuring clients receive VIP treatment.
To be the main point of contact within the building to all residents, catering to all requests and queries in an appropriate and timely manner
To be responsible for the upkeep and cleanliness of your allocated area
Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner
Portray a friendly, professional, courteous demeanour, using open/appropriate body language.
Have the ability to write emails and reply to emails in the correct manner and speak, very important in Corporate Industry.
Have the ability to exercise command and control and be an effective communicator to all peer groups and management levels.
Able to understand Corporate Escalation Process, - Escalate and Disseminate information in a timely manner to the correct personnel in the event or during an emergency or Incident on site.
To assist in any other reasonable duties as required
Benefits:
Health care plan (HSF)
Perk Box (HSF) – discounts & offers from cinema tickets to days out
Cycle to work scheme
Tailed Site Uniform
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.
