Total 88 Legal / Public / Security job vacancies in OH - Cincinnati - Vine St

Full Time Permanent
Lead a team of high-performing professionals in the delivery of essential community services
Flexible working arrangements
Previous applicants need not apply

Our Team
At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.
The City Life directorate delivers personalised and public services to enhance community life, including family, aged, leisure and cultural services.
   
About the Role
The successful applicant will be responsible for leading the Enforcement Unit to investigate and enforce legislation and regulations. This position will safeguard the managing and developing of staff in the environmental regulatory functions to investigate and enforce breaches of
... Click here to view more detail / apply for Coordinator Enforcement Services

The successful candidate will work as part of the 0-19 service. The post is a 12 month fixed term contract delivering public health offer across St Helens. The role also includes providing leadership to junior colleagues and new starters, organising/ work planning and delegation and chairing and attending meetings.

Our service: Is committed to delivering a high quality service to our children and families in an integrated model with Family Support Services Works with individual children and young people as well as developing local public health plans with schools and the wider community Is an innovative service that embraces the use of technology Delivers the Healthy Child Programme by using an electronic health needs assessment process to identify individuals requiring early intervention pathways Uses Chat health text messaging service for 11-19 year olds Has implemented two health websites for use by children, young people, families & professionals. Has developed and promoted the use of social media to connect with children, young people and their families. The successful candidate will: Be a confident, independent practitioner Be a skilled team player and able to lead a skill mix team Have excellent communication skills to use with a variety of clients, professionals & staff Have experience of electronic record keeping (this would be an advantage although full training will be given) Have a full valid driving licence and access to a car to use for business purposes is essential (unless you have a disability as defined by the Equality Act 2010). Require an enhanced child and adult DBS certificate In return we can offer you: access to a wide range of training opportunities including development of leadership skills restorative, management and safeguarding supervision High Cost Area Supplement of 5% of basic salary subject to a minimum payment of £1,034 and a maximum payment of £1,791 per annum (pro rata where applicable) generous contributory pension 27 days holiday rising to 33 days (depending on NHS Trust service) Special Leave for family and personal reasons NHS Car Lease Scheme Eye Care Vouchers Employee Assistance Programme NHS Discounts Hertfordshire Community NHS Trust is an innovative, caring and agile organisation. Informal visits are welcome to meet our friendly team! Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19 Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.

Job summary: The Personal Safety and Security Trainer is solely responsible for designing and delivering personal safety and security awareness training, including but not limited to: lone working; conflict resolution (CRT), breakaway and restrictive physical intervention (RPI) to all staff groups, either classroom based, ward based or at external locations. Whilst having a learning and development focus, you will work highly collaboratively with the security team as well as in close partnership with all Trust departments, senior and local managers and members of staff across the Trust, including in community locations. Job responsibilities: [Insert detail about role and responsibilities below are suggested headings with ideas on what should be included under each heading, including consideration around the level of responsibility that is needed within the role please delete the notes under each heading, and the headings that arent applicable to the role] Key Tasks & Responsibilities: 1. Subject matter expert responsible for designing, delivering and reviewing effective conflict resolution training, including breakaway training for all staff groups across the Trust, ensuring best practice behaviours and skills are transferred to the workplace. 2. Produce and implement plans to support the Trusts strategy for managing conflict resolution training and other associated programs. 3. Ensure that appropriate training for the use of force and physical skills is provided, including providing support and advice staff in the handling of challenging behaviour exhibited by patients or visitors, including those with neuro difference and dementia. 4. Provide instruction and supervision in the workplace for staff when requested. 5. Investigate and report on incidents involving challenging behaviour to make sure best practice is delivered. 6. Measure and monitor the effectiveness of all training and development activities, including maintaining comprehensive documentation to ensure compliance with training needs and professional requirements. 7. Liaise with the Medical Directorate to ensure that conflict resolution training is included in professional development programs for medical staff. 8. Assist and participate in auditing and assessing the physical skill of the security team members including planning and undertaking regular security team skills assessments. 9. Establish and maintain a skill base and monitoring of security team members skills, in line with training needs. 10. Review and analyse data from multiple sources to review the impact of training delivered in terms of trends related to reported incidents.

Our service: Is committed to delivering a high quality service to our children and families in an integrated model with Family Support Services Works with individual children and young people as well as developing local public health plans with schools and the wider community Is an innovative service that embraces the use of technology Delivers the Healthy Child Programme by using an electronic health needs assessment process to identify individuals requiring early intervention pathways Uses Chat health text messaging service for 11-19 year olds Has implemented two health websites for use by children, young people, families & professionals. Has developed and promoted the use of social media to connect with children, young people and their families. The successful candidate will: Be a confident, independent practitioner Be a skilled team player and able to lead a skill mix team Have excellent communication skills to use with a variety of clients, professionals & staff Have experience of electronic record keeping (this would be an advantage although full training will be given) Have a full valid driving licence and access to a car to use for business purposes is essential (unless you have a disability as defined by the Equality Act 2010). Require an enhanced child and adult DBS certificate In return we can offer you: access to a wide range of training opportunities including development of leadership skills restorative, management and safeguarding supervision High Cost Area Supplement of 5% of basic salary subject to a minimum payment of £1,034 and a maximum payment of £1,791 per annum (pro rata where applicable) generous contributory pension 27 days holiday rising to 33 days (depending on NHS Trust service) Special Leave for family and personal reasons NHS Car Lease Scheme Eye Care Vouchers Employee Assistance Programme NHS Discounts Hertfordshire Community NHS Trust is an innovative, caring and agile organisation. Informal visits are welcome to meet our friendly team! Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19 Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.

Civil Engineer (Graduate)

The Role:

The role will include providing technical support during the construction phase and during project close-out, to ensure that a number of tasks are carried out on-site with regard to Safety, Environment and Efficiency, and to assist the Site Agent and Foreman with the efficient and effective running of the site.

The Civil Engineer will also plan to enable activities to ensure timely work packages for the construction teams, which are safe and in line with the company procedures.

Key Responsibilities:

Engaging with site operatives

• Maintain a register of operatives and staff on-site detailing their training records
• Identify training needs of site personnel and inform them of upcoming training bookings

Site documentation and statistics

• Ensure all paperwork and posters are displayed on the site office wall and kept up to date
• Ensure all reported near misses are recorded following procedure and submitted to the Office Manager each week
• Ensure all Safety and Environmental Statistics are recorded and sent to management monthly
• Ensure current revisions of drawings are the ones being used on the site
• Upload relevant site information onto Envoy, ensuring it is up to date
• Deliver toolbox talks and present Cascade to site operatives, ensuring Cascade registers are completed and returned
• Maintain a site diary, site correspondence file and photographic record of the project
• Produce and display a roles and responsibilities chart, establishing the responsibility for each role on site

Monitor plant and equipment

• Produce a site register to record all items to be inspected under LOLER and PUWER Regulations, and ensure they are regularly checked
• Record the condition of the plant arriving on-site on a form with photographs
• Check the weekly plant sheet against the actual plant on-site and ensure any anomalies are resolved through communication with the Cost Manager

Technical Support

• Provide support with technical information/advice
• Propose and/or develop value engineered solutions (during optioneering and design phases)
• Produce ITPs and Task Briefings
• Work with the Site Agent to produce a 2-week look ahead report
• Assist with the production of Site Diaries and Allocation Sheets

Key Measures & Targets:

• Accurate and timely setting out of the works
• Timely handover of works and Quality records without outstanding defects
• Production of accurate records, drawing registers and weekly diaries

Key Relationships:

• Site team
• Customer technical representative

Person Specification:

The successful candidate is likely to meet all the following criteria:

Essential

• Sound knowledge of construction methods, health and safety, and legal regulations
• Awareness of the use of robotic total station or EDM instruments
• Degree/HNC qualified, or equivalent, in civil engineering
• Excellent communication skills with the ability to liaise effectively with both clients and staff

Desirable

• Experience in using AutoCAD and MS Office
• Temporary-works co-ordination
• CSCS card
• Cable avoidance training
• First aid training
• Confined space training

Proud member of the Disability Confident employer scheme

A great opportunity to join the Security Team, based at the Conquest Hospital. You will manage the day to day security of the site and must be able to organise a team of security guards. You will liaise with all departments and be a strong presence on site to support all the nursing teams and staff. If you are confident, hands on, can work in a busy environment, and have a background in the security industry, then please apply.

To instil a pro-security culture by managing the daily site security service which involves liaison with security guards and a timely response to any reported incidents, including reporting crime to the Police and conducting a full investigation with outcomes and recommendations. Also assists in management of capital schemes, SLA’s, and to run a busy site security office.

Maintenance of an effective CCTV and ID card system and access control arrangements for all users. Datix incident updating and preparation of reports.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at EDGH and Conquest, staff restaurants and on-site staff accommodation.


In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available from only £30 a year.


There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Please refer to attached job description, For any further questions or queries, please contact the appointed manager.


This advert closes on Wednesday 1 May 2024

Proud member of the Disability Confident employer scheme

Your new company
A prestigious and well established business based in Bury St Edmunds.

Your new role
This is a newly created role to join an industrious and fast-paced team. You will be required to provide efficient and proactive legal secretarial support for property and residential conveyancing fee earners. Duties include but not limited to:

• Secretarial and administrative support, including, preparing correspondence, copying, scanning and drafting, amending, formatting, and checking complex legal documents.
• Completion and submission of Land Registry applications as well as monitoring outstanding applications.
• Property searches via online portal.
• Audio and copy typing.
• Diarising and keeping track of key dates.
• Maintaining filing systems both paper and electronic.
• Answering incoming calls and liaising with clients.
• Dealing with telephone enquiries as and when they arise.
• Administrative duties including photocopying, scanning, producing and binding engrossment documents, arranging meetings and co-ordinating diaries, franking post and printing correspondence.

What you'll need to succeed
To succeed in this job you must have previous (Conveyancing) LEGAL admin or secretarial experience together with the ability to manage your own workloads and work at pace. You will need to have strong IT, coordination and administrative skills.

What you'll get in return

In return, you will be offered:

• Salary up to £25,000
• Extensive benefits
• Monday to Friday 8.30 - 17.00
• Option of hybrid working after probation
• Onsite parking
• Working as part of a collaborative and fast-paced team.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
An impressive professional services company based in Bury St Edmunds is recruiting a Legal Secretary.

Your new role
You will be supporting fee earners with all aspects of legal secretarial support. You will be joining an existing and experienced team of secretaries. Duties will include but not limited to:

➡️ Preparation, checking and proofreading correspondence.
➡️ Typing and completing legal forms and setting up legal forms from a precedent.
➡️ Taking accurate telephone messages for your fee earner.
➡️ Diary management for fee earners booking appointments on Outlook.
➡️ Maintaining client files.
➡️ General office admin, including photocopying and filing.

What you'll need to succeed
To succeed in this job you will need extensive secretarial experience, ideally legal or professional services secretarial experience, together with great communication skills and the ability to manage your own workload. You will need to be proficient in the Microsoft packages.

What you'll get in return
In return, you will be offered a competitive salary and a holiday, with value-added benefits.

• Monday to Friday 9:00 - 17:30 (office based)

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Johnson Brothers is a national family-owned wine, spirits and beer distributor. We’ve been providing exceptional service to our customers since 1953, representing the world's most famous brands in the beverage industry.

The Security Officer will work in the Guard Shack at the Fleet lot or the Warehouse Truck lot. This role is a Monday- Thursday, 6pm-4am schedule.

Job Description:

• Ensure safety and maintain order in the truck lot
• Limit cars and trucks into the lot
• Communicate with receiving and shipping personnel by radio
• Keep unauthorized people out of the lot
• Stage trucks delivering to JBLC and cars (will call orders) on the street and in the lot until space is available at a dock for them.
• Report all suspicious activity to the Security Sergeant or the Security Lead
• Reports to the Security Sergeant

Job Requirements:

• Must be able to pass an FBI Background check and drug test
• Preferred Bachelor’s degree or Associates degree in law enforcement
• Have experience in the Security or Law Enforcement field instead of a degree

Computer and Application Skills:

• MS Office Suite

Johnson Brothers is committed to providing equal employment opportunity and equal treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law.  Johnson Brothers makes employment decisions based solely on the basis of qualifications for the job.

Worker Sub-Type:

Regular

Time Type:

Full time

Gestalte mit uns die Zukunft von e-Health als IT Security Coordinator (m/w/d) – 20 Stunden!

Als Pionier im Digital Health schlägt unser Herz für die Entwicklung und Umsetzung neuer Technologien. Sie möchten Ihr Engagement und Ihr Know-How einbringen, aktiv ausbauen und als Team gemeinsam Fortschritte erzielen? Dann sind Sie bei uns genau richtig! Neben einem großartigen Team erwarten Sie spannende Aufgaben und ein agiles Arbeitsumfeld.

Zur Verstärkung unseres Security Teams suchen wir zum ehestmöglichen Eintritt einen engagierten IT Security Coordinator (m/w/d) für 20 Stunden für den Dienstort Steyr oder St. Pölten.

Dein Beitrag:

• Implementation: Du unterstützt bei der Einführung von Informationssicherheitsrichtlinien und -prozessen. Zudem trägst du wesentlich zum weiteren Ausbau des bestehenden Risiko- und Business Continuity Managements bei und sorgst damit für Konformität gegenüber aktuellen Regulatorien und Standards.
• Documentation: Dabei unterstützt du die Prozessdokumentation innerhalb des Informationssicherheitsmanagements (ISMS nach ISO/IEC 27001) und leistest einen wesentlichen Beitrag bei der Einhaltung von Sicherheitsstandards.
• Controlling: Du entwickelst gemeinsam im Team Metriken zur Messung der Leistung des ISMS und überwachst diese im Rahmen von Audits. Du unterstützt bei der Identifizierung und Bewertung von Schwachstellen und Bedrohungen und leitest Maßnahmen zu deren Behebung ein.
• Awareness: Du gestaltest das interne Security Awareness Programm aktiv mit und unterstützt bei internen Schulungen zu den Themen Informationssicherheit, Datenschutz, Cybersecurity und Secure Coding.

Das bringst Du mit:

• Background: Abgeschlossene Ausbildung oder Studium im Bereich Informatik, Informationssicherheit oder eine vergleichbare Qualifikation
• Experience:  Erste Berufserfahrung im Bereich IT-Sicherheit, Risiko- und Business Continuity Management
• Knowledge: Grundlegende Kenntnisse zu aktuellen Normen (ISO/IEC 2700x, ISO/IEC 22301) und Standards der Informationssicherheit. Know-How im Bereich Risiko- und Business Continuity Management
• Hardskills: Grundlegende Kenntnisse in der Konzeptionierung und Implementierung von Sicherheitsarchitekturen und -lösungen
• Softskills: Teamfähigkeit, Zuverlässigkeit und Kommunikationsfähigkeit
• Communication is key: Sehr gute Deutsch- und Englisch-Kenntnisse in Schrift und Sprache runden Dein Profil ab.

Das kannst Du von uns erwarten:

• Die Möglichkeit, beim Marktführer der Branche zu arbeiten
• Spannende Aufgaben und Weiterentwicklungsmöglichkeiten in einem nachhaltig wachsenden Konzern
• Fort- und Weiterbildungen
• Flexible Arbeitszeiten
• Homeoffice je nach Vereinbarung
• Zahlreiche Social Events (Sommerfest, Weihnachtsfeier, Teamevents,…)
• “Be Healthy. Feel Good.”-Programm (Sportangebote, Vitalfrühstück, ...)

Wenn Du diesem Profil entsprichst, bieten wir Dir ein Bruttojahresgehalt ab € 20.000,00 (für 20 Stunden). Wenn Du besonders viel Erfahrung mitbringst, bezahlen wir sehr gerne mehr.

Wir freuen uns auf Deine Bewerbung (inkl. Gehaltswunsch und frühestmöglichem Startdatum)!

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Senior Contracts Manager supports the US Sales organization by providing expertise in negotiating and drafting a variety of business to business contracts as a part of the US Legal Contract Management team.  Develops, reviews, negotiates and approves non-standard contractual terms and conditions. Responsible for end to end contract negotiation for edits and custom contract terms requested by customers, collaborating with cross functional stakeholders. Educates sales organization by providing risk analysis of contractual terms and exceptions.  Maintains ongoing records of contract assignments and participates in ongoing process improvement initiatives. This position will be located in our St Louis, MO office.

What You'll Do:

• Development and fulfillment of contract requirements and terms in the sale/delivery of information services; authorized to draft, review, approve and negotiate diverse variety of customer contracts, contract amendments and extensions.

• Responsible for directing, project managing and negotiating customer contracts. Project management includes facilitating and consolidating multiple sources of information into a comprehensive contract inclusive of all stakeholder input.

• Combines business and legal expertise to create innovative custom contract solutions to meet business objectives; evaluates and interprets contract compliance and advises others on contractual rights and obligations, applying and recommending best practices.

• Provides guidance on contractual terms, policies and procedures to sales organization, project managers and other operational/legal support staff, including training on contracting practices and procedures.

• Advises sales organization on business terms and conditions, including providing business risk analysis, and collaborates with sales and business to create contractual solutions.

• Works directly with Risk Management Department / Finance / Security to coordinate and facilitate contractual requirements and performs contract risk analysis and escalates strategic contracts to senior Legal resources as applicable.

• Participates in department projects; recommends, contributes to and may lead process improvement initiatives.

What experience you need:

• Bachelor’s degree

• 5+ years of related legal contract review experience

What could set you apart:

• ABA approved Paralegal Certificate.

• Demonstrates broad knowledge of legal principles and procedures as they relate to contracts.

• Strong analytic skills with ability to interpret complex information and adapt it as needed.

• Proficiency in time management skills required to manage and support diverse types of agreements and product areas.

#LI-ES1

#LI-Hybrid

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-St. Louis-Lackland

Function:

Function - Legal

Schedule:

Full time

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION: 

Responsibilities for the BSOC Central Station Event Analyst include responding to all Business Security Operations Center communication requests and alarm signals appropriately and executing life safety processes and procedures in a central station environment under supervision.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Respond to alarm signals and life safety devices such as Fire Alarms, Panic, Medical, etc.Respond to emergency and non-emergency inbound phone calls such as workplace violence, bank robbery, medical emergencies, active aggressors, etc.

• Make outgoing phone calls and dispatch proper authorities.

• Operate all BSOC equipment and peripheral equipment under supervision.

• Interact with external and internal customers via telephone, email and in person independently and promote a positive customer service atmosphere.

• Perform other duties as assigned, including specialized projects.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High school diploma or equivalent, college degree preferred.

• Experience with 911 Dispatching or other Emergency Communications strongly preferred.

• Successful completion of critical skills tests (CSAA testing, PACOM, & March Training) upon hire.

• Competency to perform all disaster recovery tasks, including Backup Security Operations Center (BUSCOC) operation with some supervision.

• Self motivated problem solver with demonstrated analytical skill set.

• Good organizational, multi tasking, and time management skills.

• Ability to work in a team environment.

• Demonstrated verbal and written communication skills, 30 wpm.

• Successful completion of 4 week on the job training.

• Experience with Microsoft Office Suite.

WORKING CONDITIONS:

• General office environment in a Central Station setting.

• Extended viewing of computer monitors/screens. 

• Minimal domestic and international travel will be required

Security Operations, Event Analyst (BSOC) 2nd Shift

LOCATION -- Cincinnati, Ohio 45202

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

We are a busy civil construction company that specialise in under ground pipework, water, sewer and stormwater infrastructure. We are currently undertaking works in various regional locations within 6 hours of Sydney. We are looking for a skilled and committed diesel Mechanic to join our team.

We are offering the right applicant $90,000 plus super.

The successful applicant will have:
- A minimum of 2 years experience working with trucks and excavators
- A willingness to work in various regional locations
- HR Drivers License
- WHS White Card

If this sounds like you, please send through you resume.

Job summary: The core role for this post holder will be as a Switchboard/Security Team Leader, thus this role will be principally to assist in the management of an efficient Security and switchboard department and associated telecommunications services throughout the West Suffolk NHS Foundation Trust site, and supported client organisations (Social Services, Suffolk Mental Health Partnerships, Wedgwood House, and Hospital Road Site). This role will seek to support strategy and policies to meet future demand to ensure that cost effective and efficient services are provided and maintained. It is envisaged that the post holder will assist in the identification of improvements in service delivery and cost improvements. The post holder will need to have a flexible approach to working within Facilities, responding to changing priorities. The principle focus will be to supervise and arrange suitable switchboard staff cover and support telecommunications and other related services e.g. mobile phones, long range pagers, Trust bleeps. Job responsibilities: Key Tasks & Responsibilities: Plan staffing rosters to provide a 24/7 service ensuring safe and appropriate skill mix. Responsible for adjusting the roster according to service requirements. Ensuring that steps are taken to create a pro-security culture within the Trust to ensure that staff and patients accept responsibility for this issue. Ensure that where security breaches occur that they are detected and reported. To investigate and report all security related incidents, completing appropriate paperwork as required. To liaise and co-ordinate with users on the amendment of existing services and the repair of faults on services. To control the issue of new telephone appliances to users, either as new equipment or as replacements for faulty or damaged handsets. To maintain records for a call logger to facilitate performance analysis and recharge of private call charges by the Finance Department. To maintain a directory of Trust operational information to facilitate efficient running of the Trust Telecommunications Services including telephone directory of internal and external services, bleeps, pagers, on-call procedures, and associated home and mobile numbers. Work with IT to expand the scope of Telecommunications Services and extract appropriate information for presentation on the Trust Intranet and as a Printable Telephone Directory. To complete, appraisals in a timely manner, training, performance, and compliance with trust policies and all on-call and emergency procedures of the switchboard staff. To participate in the formulation, and refinement, of Trust wide Emergency Response Procedures, and the monitoring of their effectiveness. Communication and Team Working Interpersonal skills i.e. maintaining a high profile with service users and to be approachable to all levels of Trust staff, patients and members of the general public. To maintain a constructive employee relations climate within the department and liaise with the elected officials of recognised Trade Unions. To establish and maintain an excellent working relationship with all users of the Portering Service. Ensuring that all NHS security management work is carried out within a professional and ethical framework developed by the NHS Security Manager. Ensuring that an inclusive approach to security management work is taken, involving both internal and external NHS stakeholders where appropriate and necessary. Ensuring that appropriate security incidents / breaches are publicised in accordance with guidelines issued by the NHS Security Manager so that a deterrent effect can be created. To investigate security / breaches in a fair, objective and professional manner Specific Responsibilities Establish and maintains communication with individuals and groups about difficult or complex matters overcoming any problems in communications. Develops own knowledge and skills and contributes to the development of others. This involves: Reflecting on his/her application of own knowledge and skills and seeking feedback from Service Manager. Assist Service Manager in identifying own knowledge and skills deficiencies in relation to existing and future work and develop own personal development objectives to obtain these knowledge and skills Taking responsibility for his/her own development needs and maintains his/her own personal development portfolio Identifying learning opportunities to bridge his/her knowledge and skills gaps, including identification of suitable training opportunities (courses, seminars, shadowing etc) Contributing to help team members, for whom she/he has line managerial responsibility to identify their current knowledge and skills and support them in their development Monitor and maintain health, safety and security of self and others in own work area. This involves: Ensuring all Switchboard Operators under his / her control and External Contractors who work or provide telecommunication services are aware of the Trusts Main Policies and any specific telecommunication Policies and Procedures related to their activities. Allows Staff, time to read and understand the reasons for the Policies and Procedures that have been put in place by the Trust and any legislation standards that must be achieved Promoting the benefits to Staff under his / her control of ensuring work activities are undertaken in a safe manner and explains the necessity to provide a safe environment to self, colleagues and any external agencies working in Switchboard/Security Area Summoning immediate help in the event of an emergency and take appropriate action to contain it safely i.e. (ensuring staff are fully trained to deal with emergencies such as those required by the trusts crash team and are aware of the procedures to be followed, responding quickly to personal attack alarms registering in the switchboard, correct monitoring and response to fire alarms) Contribute to the development of services. This involves: Ensuring that the trusts policies and procedures are applied correctly in own working environment by self and staff under supervision including those in relation to telecommunication systems Contribute to quality improvement. This involves: Understanding his/her role and its scope in relation to the continuing improvement and support of telecommunications systems and how this may develop over time In conjunction with Telecommunications and Facilities Information Manager identify and prioritise own workload and organise and carry out own workload effectively so that telecommunication support is delivered to meet Facilities Directorate and trust objectives Evaluating how staff are using telecommunication systems and making suggestions to Telecommunications Team Leader on how improvements could be achieved Develop the processing and management of data and information. This involves: Assist Service Manager in maintaining switchboard records and trust emergency response procedures. Analyse, interpret and report information and knowledge related to ideas and concepts. This involves: Producing reports from call logging software for private billing for exceptional calls, miss-use of system or abusive call trace. Develop and maintain facilities and associated products. This involves: Assist in assessment of capabilities of staff and delivering appropriate training when new technology is introduced or new member of staff starts Allocate, co-ordinate, monitor and assess the work of teams and individuals This involves: Allocating work to staff and ensuring that best use is made of the resources available and provide learning opportunities for staff to develop their knowledge and skills Assist Service Manager in monitoring performance of the team, identifying their knowledge and skills gaps and providing constructive feedback Plan, obtain and deploy physical and/or financial resources. This involves: Maintaining accurate and complete records of resources available. Objectively assessing the team and individual work and provides constructive feed back to the Switchboard Manager. Assist in completion of regular staff appraisals. Any other reasonable duties as requested by the Facilities Managers which are relevant to the banding of this role. It is envisaged that this role will develop and the duties be regularly reviewed.