Total 3,808 Others level Business Management / Project / Planning job vacancies in New Albany - 2210 Green Valley Road

• Serve as the senior technical specialist for facilities master planning/urban planning performing the technical and administrative duties required to ensure all related actions comply with current guidelines.
• Comply with regulations and environmental laws to accomplish goals relating to establishing engineer annexes to installation programs, facilities use planning, and major construction projects.
• Manage the Geographic Information System (GIS) software system into everyday operation of engineering and environmental programs.
• Determine requirements and sizes for and lays out support facilities, including gas, water, sewer, storm sewer, electricity, heating and cooling, roads and parking.
• Provide direct support to Plans, Analysis and Integration Office (PAIO) for the Installation Planning Board (IPB)
• Prepare fee estimates for use in budgeting for architect/ engineer firms to execute planning, engineering and design services.
• Review environmental planning and development documents for plans and projects to assure conformance to principles of planning, architecture, and engineering standards in those disciplines.
• Evaluate design objectives to identify most economical and efficient procedures for building design and performance considering site location, functional requirements and utility layout.
• Responsible to develop, run and support the Real Property Planning Board (RPPB), to include coordination of all subject matters prior to the RPPB with all participating stakeholders, and agencies.

Starting at $102,163 Per Year (GS 12)

The position serves as a Project Engineer at an assigned Department of Veterans Affairs (VA) Healthcare System. This position performs project planning, produces designs, manages designs, manages construction, and provides construction administration for Minor Construction Projects, Non-Recurring Maintenance (NRM) Projects, Station Level Projects, and Leases, including all areas and aspects (architectural, electrical, life safety, mechanical, civil, structural, etc.) at an assigned medical center and associated Community Based Outpatient Clinic (CBOC)'s. Primary duty station is Brooklyn campus. Secondary duty station is St. Albans.

A. Performs Healthcare Planning/Design Management
The position determines the requirements for healthcare projects in relation to the needs of the Healthcare System, inclusive of the parent site, as well as off-site locations under the auspice of the Healthcare System, whether VA owned or leased. Project needs are determined for the organization down to the department level based on a broad array of guidelines, standards, regulatory requirements and mission priorities. The position evaluates how to accomplish the requirements of the project and determines the associated risks necessary to complete the construction within the healthcare facility and identify ways to mitigate project risk.

The position provides a broad review of all disciplines of Engineering when applied to a healthcare environment to support construction document reviews and preparation.

The position is a member as assigned to certain key committees including A/E Selection Committee, Construction Technical Evaluation Committee, and various Design Teams including construction projects where the incumbent acts as a project lead and may chair the committees.

B. Manages Healthcare Design and Construction Administration
The position uses independent seasoned engineering judgment in evaluating and performing scheduling and layout of operations, inspection, and surveillance of materials, methods, and equipment used in construction.

The position provides technical troubleshooting techniques to evaluate and provide in-depth forensic data to why specialized medical systems, utility and/or components of the facility have failed.

C. Performs Healthcare Construction Management and Post Project Activities
The position provides direction and guidance to the contractor for construction within the facility. Provides approvals on means and methods performance of work and how it is conducted within a medical environment to ensure impacts of the construction does not impact patient care operation or provides a risk to patients or staff.

Explores background information (literature, reports, and discussions with others having specialized knowledge of the issue) including code reference checks (National Fire Protection Act, International Building Code, Americans with Disabilities Act), and multiple other related jurisdictional codes.

Work Schedule: Monday- Friday; 8:00am to 4:30pm
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 25702F

Starting at $126,922 Per Year (GS 12)

Apprentice Administration Assistant
ACCESS INTERNATIONAL SECURITY LIMITED

Loughton, IG10 3TS

Summary
We are looking for an Office Administrator to provide office administration and coordination within the service department. You will gain a Level 3 Business Administration qualification.

Annual wage £14,435.20 a year
Minimum wage rates

The National Minimum Wage is set to increase in April 2025 to £7.55 per hour, once you have been in this position for 12-months your wage will increase to, or exceed the National Minimum Wage for your age.

Training course Business administrator
Hours Monday – Friday 8am – 4.45pm, with 45 mins for lunch.
40 hours a week hours a week
Duration
21 Months

Positions available
1

Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work


Main responsibilities:



Answering calls for the service department.
Logging, recording, and managing calls outs including those that require access booking.
Monitoring and managing jobs on the internal systems to ensure they are issued to engineers or subcontractors.
Dispatching customer calls to engineers and contractors.
Booking access with customers for engineer visits.
Raising purchase orders to contractors for call outs or suppliers for equipment.
Managing the engineers’ diaries and daily route planning.
Receive engineer requests for training, tools, etc., and pass them on to the relevant supervisor.
Managing and booking PPM’s (planned preventative maintenance).
Creating and issuing of O&M documentation.
Reporting on logged jobs, and engineer visits attended.
Run, populate & manage reports for the maintenance division within AIS.
Attend office or onsite meetings if required.
Assisting with engineer/operatives timesheets.
Typing and recording of invoices/payment applications.
General administration duties that may also be required, i.e., scanning/filing or any reasonable request by manage mentor directors.
Areas of responsibility/accountability:

Liaise with other departments within the business to help ensure the smooth and efficient passage of high-quality information and data.
To help maintain (and improve) all of the company's procedures in accordance with the Health & Safety, Quality Management and Operational Systems.
Meet company KPI’s.




Where you’ll work
Unit 1

West Wing Sterling House

Langston Road

Loughton

IG10 3TS

Check your travel to work
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation
INTEC BUSINESS COLLEGES LIMITED

Your training course
Business administrator

Equal to Level 3 (A level)

Course contents
Your training plan
Business Administrator Level 3 programme
End Point Assessment
Work based Training
More training information

Monthly assessor sessions throughout entire apprenticeship
End Point Assessment preparation
Assignments/Workbooks
Guided Self-Study
Quarterly progress Reviews
Directed Learning & Observations
Professional Discussions
Training, Coaching & Feedback Sessions
Requirements
Essential qualifications
GCSE Mathematics & English (Grade 9-4 (A*-C)) essential
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills
Communication skills
IT skills
Organisation skills
Team working
Hard working
Bubbly personality
Outgoing personality
Other requirements
Before applying check your commute.

About this company
In 2003 Access International Security Ltd (AIS), began its story in London and focused originally on providing commercial security systems. Listening to our customers needs, this in time expanded to incorporate electrical / mechanical fit out services too, for all types and sizes of units. Today AIS continues its story of development with the addition of new services such as aftercare maintenance packages (SECLEC) as well as home automation and audio visual services. Over the last two decades, AIS has established itself as a successful service partner supporting our customers in ever expanding project complexity and size. The AIS team take great pride in their industry knowledge and expertise, as a result they are confident in providing excellence in every aspect; from costing a design to suit your budget, through to the delivery and aftercare service. Having our own dedicated teams on site for the duration of a project allows AIS to have a high degree of control over site factors such as project management and quality control. This means that there is no over-complication as to when certain contractors have to be on site to fit in with the timeline. We have it all at hand.

www.accessinternationalsecurity.com

After this apprenticeship

A chance to become a permanent member of the team on successful completion of apprenticeship.

Ask a question
The contact for this apprenticeship is:

ACCESS INTERNATIONAL SECURITY LIMITED

Linsay Marie Narborough

Linsay.Narborough@intecbusinesscolleges.co.uk

01788514276

Assit the Project Manager at construction site.

Ensure works are carried out according to the approved technical drawings, quality procedures, ISO and EHS requirements.

Coodinate with consultant, sub-contractor and team member for smooth operation of works.

Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

EA Licence No. 16C7962

Responsibilities:

• Provides weekly operational updates including action items.
• Communicate effectively, maintain and establish a good rapport team and client.
• Assist with maintaining and monitoring ad-hoc project plans/schedules, work hours and expenditures.
• Assists with identifying operational/project issues and/or escalating the issue to the team lead.
• Attending and participating in client meetings as required.
• Documents and follows up on important actions and decisions from meetings.
• Collaborates with various regional teams for ticket resolution.
• Work closely with the Facility providers and Smart Hands to drive the issues.
• Working with the Hardware vendors ensuring the RMA shipments to and from Facilities.
• Assists with daily monitoring of the ticketing system and resolving them under defined SLA
• Promote a culture of effective communication, continuous improvement and innovation through teamwork and business process reviews
• Assists with identifying trends or recurring problems and escalates to team lead for resolution.
• Assists with identifying and collaborating on new process improvement opportunities.
• Helps to develop and maintain knowledge and skills and keep up-to-date with new processes and procedures.
• Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.
• Required to work on oncall roster and preparing/participating in daily handovers.

Required Qualifications/Skills:

• Bachelor/Diploma preferably in Information Technology or Engineering and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience.
• Flexibility essential - willing to occasionally adjust work hours due to work with regional colleagues.
• Familiarity with Microsoft Excel and Google Suite
• Excellent communication skills, both verbal and written
• Positive attitude and dependable
• Excellent customer service skills
• Ability to work both within a team and independently
• Ability to multitask and prioritize workload in a fast-paced environment
• Ability to use good judgment, as well as problem-solving and decision making skills
• Ability to maintain confidentiality and professional decorum

Goulburn Valley Water (GVW) provides quality water and wastewater services to 54 towns in North Central Victoria. Our core purpose is to deliver safe, reliable, and affordable water services to residential, commercial, and industrial customers.
An exciting opportunity for a dynamic professional to lead and develop an integrated approach to infrastructure and water resource planning, environmental compliance and climate change for the Corporation.
You will demonstrate outstanding leadership and communication skills with an ability to develop rapport and build collaborative relationships with the community and key stakeholders.
Known for bringing teams together to work on a shared approach will enable you to make a valuable contribution across the organisation.
Vital to your success is your knowledge and passion for sustainability, technical planning strategies and future growth.
Ideally you are proven leader, have a tertiary qualification in Engineering, Science or similar and a background in the ... Click here to view more detail / apply for Manager Planning and Climate Resilience

Based to Kyabram Fauna Park
Ongoing full-time
Salary from $80,942 p.a. 11.5% superannuation

Zoos Victoria operates four landmark zoos, Healesville Sanctuary, Kyabram Fauna Park, Melbourne Zoo and Werribee Open Range Zoo. Victoria's zoos are made up of passionate, energetic and driven employees committed to fighting wildlife extinction. Every person, from the extensive range of disciplines, plays an important role in helping the organisation realise its vision to become a world leading zoo-based conservation organisation.
The role offers support to the General Manager of Kyabram Fauna Park [KFP] as well as being the primary business administration officer coordinating the various administration duties for KFP. This also includes effectively managing a vast array of Governance and Administration systems and functions across KFP. This role ensures Kyabram Fauna Park operates within a broad range of standards and compliance obligations.
Key accountabilities of the role: ... Click here to view more detail / apply for Business Administration Officer ? Kyabram Fauna Park

Top 3 Reasons To Join Us

• Competitive Salary
• 100% Remote
• Working on the latest tech for the Insurtech Market Leader

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

• We are a leading global no-code insurance platform for health, life, and P&C
• We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
• We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have a global presence in Asia, EMEA and the Americas
• We’ve grown our annualized revenue by over 30x since January 2021
• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You Will Do:

CoverGo is looking for a Pre-Sales Business Analyst that will provide support for sales activities and delivery teams, working with the solutions architects, writing proposals, solutions overviews and value propositions, translating these into offerings for delivery and then presenting them to the clients. You will therefore assist the sales team in the sales conversion process, answer RFPs, and configure simple proof of concepts of the CoverGo platform.

• Requirement Gathering and Analysis - Attending discovery calls with the sales team, understanding, analyzing, and clarifying the requirements, detailed scoping of requirements.
• Research & Solutioning - Technical solutions identification as per the business goals & requirements expressed by the client, and based on the CoverGo platform features.
• Effort & Cost Estimation - Collaborating and discussing with the engineering & delivery teams to prepare the effort estimations and best solution for clients.
• Demo & Proof of Concept preparation - Build & configure insurance products of clients in the CoverGo platform, and demonstrate such platform capabilities & features to clients.
• Presentation - Preparing techno-commercial proposals and assisting the sales team during presentation to the clients.
• Once deals are closed won by the sales team, assist on the handover process with the delivery team and lead the project kick-off meeting.
• Develop customer’s staff usage of the platform by providing technical information and training.
• Any other task that may be assigned

What We Need:

• Bachelor's degree in Insurance, Technology, Business Administration, and/or a related field.
• 2+ years experience in pre-sales or sales activities
• Strong experience working in the insurance or insurtech industry is a must.
• Exceptional presentation and communications capabilities in both written and verbal English is a must
• Confidence in presenting to a highly skilled and experienced audience, including enterprise architects and C-level executives.
• Experience participating in successful projects with cross-functional teams.
• Agile/Scrum framework for project planning & release management experience.
• Ability to understand complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills.
• Basic understanding of technical development cycle of a mobile application, enterprise SAAS and/or web portals.
• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing.
• Strong organizational/time management skills to prioritize work and meet deadlines within defined timeframes.
• Performing/interpreting requirement analysis to identify value creation opportunities for clients.

Why You'll Love Working Here

• Fully Remote
• Flexible Leave
• International Environment
• Competitive remuneration package
• Performance Bonus
• Stock Options after 6 months
• Company activities and events
• Learning and development plan

CoverGo Company Video

Responsibility :

• Review, track & monitor the main contractors’ programmes and/or CAG/CAAS direct contractors’ programmes to comply with CAG requirements.
• Review the main contractors’ baseline S-curve, cost loading, resources allocation, histograms and 4D BIM, highlighting areas of concern to SO/SO(Rep).
• Review and give detailed feedback on main contractors’ schedule submissions and recommend status of approval / non-approval to the SO/SO(Rep) in compliance with CAG requirements.
• Prepare monthly dashboard reports to CAG in relation to the progress of works and any issues that may negatively impact on the timely completion of the contract including presentation to stakeholders, if any.
• Review main contractors’ progress reports.
• Review main contractors’ updated programmes which reflects the actual progress of works and capture any change of work sequence.
• Keep record of important site information such as, equipment and manpower deployment, changes to any design/construction dates, delay events, etc.
• Review and assess trade productivities.

Qualification:

• The Planner shall possess at least ten (10) years of relevant construction experience with at least 7 years of experience in development and/or review of project schedules for every phase of the construction project lifespan by using Primavera P6;
• The Planner shall possess a degree in Civil and Structural Engineering or relevant discipline;
• The Planner shall have experience in scheduling for projects of similar scale, complexity and nature of works;
• The Planner shall possess intermediate to advanced knowledge of Microsoft Project, Excel, Power Point and Word; in addition, the Planner shall also be proficient in Primavera P6;
• The Planner shall be able to work independently, a strong team player and to handle fast paced projects;
• The Planner shall have good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels and have good presentation skills.

EDP Renewables APAC is the main subsidiary of EDP Group, a global leader in the renewable energy sector and one of the world’s largest wind producers. With its headquarters in Singapore, EDP Renewables is the leading sustainable development hub for the Asia Pacific region with activities across nine different markets. Our activities are focused on the design, development, management, and operation of renewable energy sources, namely solar, wind, as well as new technologies such as storage.

EDP is a global energy group leading the Energy Transition, Innovation and Sustainability. Using the technology of the future, we create solutions highly focused on the needs of our people and our customers, never neglecting our role and contributions to society. To achieve our goals, we aim to attract diverse people with high potential through the professional opportunities we create.

Join us to be part of a renewable energy leader that reinvests in society through sustainable projects and social as well as cultural causes. You will have the opportunity to actively participate in our global transformation, by changing tomorrow now.

Manage construction of assigned projects from start of construction to Commercial Operation Date (COD), ensuring compliance with assigned targets in terms of schedule, cost, while making sure all the internal requirements (e.g. HSE) are fulfilled.

Responsibilities

• Track and monitor project schedules and budget, flagging out any potential deviations in terms of timings and costing, using the corporate tools and platforms
• Manage contractors and other third parties in an effective and efficient manner to ensure projects run smoothly
• Identify potential risks in terms of construction and progress, making sure these are flagged to the senior project manager
• Enforce quality checklists for review or inspection of solar projects
• Manage and interact with client throughout construction

Education/Experience

• Diploma or Bachelor’s degree in Engineering
• At least 3 years of working experience in construction / installation projects
• Prior renewable energy or construction industry experience, particularly solar preferred

Core Requirements:

• Proven track record of effective communications with project stakeholders
• Good project management skills with ability to report in a clear and concise manner
• Excellent interpersonal skills with strong verbal and written communication abilities
• Skilled in project management frameworks (eg. Gantt Chart/Scrum/PMP)

When you join EDP Renewables APAC, you will have access to:

• Professional experience in a leading global company in the renewables industry with flexible work conditions
• Recognition through remuneration compatible with the role and other additional benefits
• Opportunities for personal and professional development, e.g. cross-cutting projects, mobilities and volunteering

About EDP Group:

As a socially responsible company, we incorporate our values and practices with the principles of Diversity and Inclusion. To achieve all our objectives, we intend to attract, develop and retain different profiles, assuming diversity as a key factor and differentiator of fundamental innovation in our organisation. We welcome and value all people, and we are committed to the inclusion and sense of belonging of each person who is part of the EDP Group.

What makes us proud as an employer:

• TOP Employer APAC, Singapore 2024 certification
• TOP Employer Europe 2024 certification
• Bloomberg Gender Equality Index 2021
• Top Workplaces US 2021
• Certification in Conciliation (Excellence) by the Más Familia Foundation

Key Responsibilities

· Ensure that all documents are processed within stipulated timelines and according to the operational procedures

· Archival - Scanning / Verification / Uploading

· Ensure all scanned documents are indexed correctly.

· Check and verify all documents and ensure its accuracy during verification.

· Ensure all documents are uploaded into the correct adviser’s/client’s folder.

· Creation/deactivation of user account/branch/adviser’s/client’s folders.

· Check all documentation and ensure it meets requirements.

· Data-entry of key information such as client and product information, premium amount into system

· Approve submission in online platform (internal / external system)

· Build and maintain good working relationships across all levels of personnel, internally and externally;

· Ensure accurate and timely communication network between Team members & Reporting Manager;

· Prepare, update, upload, archive and send data reports on daily, weekly and monthly frequencies (ad-hoc as and when required)

· Ensure all information/reports are accurate before disseminating to relevant departments within timeline

· Prepare and/or participate in User Acceptance Test (UAT) for new system applications (ad-hoc as and when required)

· Data cleaning/checking (ad-hoc)

· Any Ad hoc duties which may include assisting other staff members and answering queries from advisers

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to shermainesoo@recruitexpress.com.sg

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Job Summary:

We are seeking an experienced Senior Technology Business Analyst with a strong background in investment/banking applications. The successful candidate will work on complex IT projects, including system integrations and data migrations, collaborating closely with stakeholders, development teams and other business analysts to deliver effective solutions. This role requires a deep understanding of financial systems, data analysis and technology-based business analysis, along with exceptional communication and leadership skills.

Key Responsibilities:

• Lead and manage complex IT projects, ensuring effective system integrations and seamless data migrations.
• Collaborate with senior business stakeholders and development teams to define, analyze, and document business requirements.
• Develop comprehensive Business Requirement Documents (BRD), Functional Specification Documents (FSD), use cases in Gherkin format, and other visual modeling and process documentation.
• Analyze, interpret, and validate data requirements, ensuring alignment with business needs and investment/banking industry standards.
• Utilize expertise in ETL processes, SQL, and APIs to facilitate data extraction, transformation, and integration tasks.
• Identify patterns and develop models for data analysis and reporting needs.
• Oversee and support product management activities within an Agile framework, prioritizing deliverables and maintaining a strong delivery focus.
• Act as a bridge between IT and business teams, ensuring all technical solutions align with business requirements and strategic objectives.
• Maintain a continuous improvement mindset, enhancing workflows, UI/UX, and adhering to software engineering best practices.

Requirements:

• Bachelor’s degree in Finance, Information Technology, Computer Science, or a related field.
• 8 to 10 years of experience in technology business analysis or software development, particularly within the investment/banking applications domain.
• Proven experience overseeing complex IT projects with an emphasis on system integrations and data migrations.
• Strong analytical, critical thinking, and problem-solving skills, with a detail-oriented approach.
• Demonstrated expertise in documenting BRD, FSD, use cases in Gherkin format, visual modeling, and business processes.
• High proficiency with ETL processes, SQL, API integrations, and data analysis.
• Solid knowledge of Product Management and Agile Methodology, with a strong delivery and result-oriented focus.
• Ability to manage and influence teams, with excellent interpersonal and communication skills.
• In-depth understanding of financial applications, workflows, UI/UX principles, database design, and software engineering best practices.
• Knowledge of the investment business domain is essential.

• Collect, clean, and analyze large datasets from various sources including booking systems, cargo flow modules, management reporting and customer databases
• Develop and maintain data models, dashboards, and reports to visualize key performance indicators (KPIs) for various trade teams to make informed decisions
• Assist with the implementation of eCommerce projects and optimization of corporate systems, data and tools to enhance department productivity
• Identify patterns, trends, and anomalies in shipping data to optimize cargo selections, routing management, and inventory management

Interested applicants please email a copy of your resume to jessiewong@recruitexpress.com.sg

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

Job Description:

• Understand business direction and goals, align priorities and requirements with business teams and local markets
• Identify user pain points, conduct competitor analysis and identify current gaps in the overall Return Refund experiences provided by the platform
• Drive product solutions and strategies to align with business direction, resolve user pain points and provide a more comprehensive and user-friendly Return & Refund experience to both buyers and sellers
• Continuously seek ways to broaden the coverage of Return & Refund services, increase platform auto-judging capabilities and accuracy, reduce end-to-end resolution time of Return Refund request, control cost incurred by seller dispute and compensation, and improve overall buyer and seller sentiments
• Focus on exploring new AI strategies and building a stable AI platform to facilitate AI model integration, testing and iterations for the different return refund auto judging use cases and return refund buyer credibility evaluation
• Deep dive into operational workflows to understand the entire business ecosystems, develop effective tools or platforms to support local operations especially on Return & Refund judging and policy setups
• Take the ownership of the entire product development lifecycle, work closely with designers, analysts, engineers and data scientists to deliver product solutions with high business impact

Requirements:

• Bachelor's degree in Computer Science, Information Systems or Artificial Intelligence will be advantageous
• Minimally 3 years of technical product management experiences, such as defining and prioritizing product features to build
• Experienced in incorporating AI models/ recommendation strategies to drive e-Commerce business goals i.e. buyer conversion and to increase in GMV
• Excellent problem-solving skills, critical thinking abilities and data-driven decision making mindsets
• Good interpersonal skills and comfortable to engage stakeholders from both regional teams and local markets
• Strong verbal and written communication skills, with the ability to communicate effectively with technical and non-technical team members
• Adaptable, open-minded, and thrives in a dynamic environment

Job Description

• Manage a team in the most efficient manner. Groom, coach and train staff to enable them to carry out their roles effectively and efficiently.
• Responsible for ensuring that commitments to clients (Listed Companies and Private Limited etc) are met with the utmost professional standards. Responsible for overall client management, client retention and client base expansion. Review fee and propose fee increase, where appropriate.
• Possess an in-depth knowledge of existing and potential clients, their industry and key contacts. Meet prospective clients and and follow-through the job.
• Oversee daily operation – preparation and co-ordination of the statutory registers, books and documents, including submission of statutory forms and documents to the Accounting and Corporate Regulatory Authority (ACRA) and Inland Revenue Authority (IRA). For Listed Companies, necessary submission to, Stock Exchange and The Central Depository within the stipulated deadlines.
• Provide and organise training for other department’s staff on updates in the Listing Manual, Companies Act and/or Stock Exchange other rules which may impact other departments
• Participate in the preparation of budgets and forecasts and comparison with previous budget / forecasts.
• Identify and recommend improvements to current policies and procedures, processes and client servicing arrangements in line with current business and regulatory practices and in line with industry practices.

Requirements

• ICSA qualified Chartered Secretary or equivalent related qualification with five (5) to eight (8) years of relevant and related working experience
• In–depth knowledge of Listing Manual, Companies Act, Catalist Rules and Securities and Futures Act, Insolvency, Restructuring and Dissolution Act procedures and guidelines
• Excellent interpersonal & negotiation skills
• Strong communication / presentation skills
• Ability to build team rapport with a willingness to share knowledge
• Ability to lead and motivate a team of professional staff