Total 186 Business Management / Project / Planning job vacancies in Birmingham, Alabama

What skills and experience we're looking for

The business and economics department is a highly successful one, making a significant contribution to Progress 8 scores that are consistently above the national average. Business is a popular option choice at Key Stage 4, following the Eduqas GCSE specification, economics is a popular and growing option choice at Key Stage 4, following the OCR GCSE specification. In the sixth form we deliver A level Business and Economics, both of which are thriving and popular courses.

We are looking to appoint a teacher of business and economics who is passionate about improving the aspirations and outcomes of our students.

While experience in, or knowledge of, key stage 4 and 5 economics is desirable, a candidate with strong knowledge and/or experience of only business will be considered equally. This post is suitable for ECTs.

The successful candidate will be an inspirational professional with:

• A relentless commitment to outstanding support for youngsters.
• A driving ambition to make a difference to every child at Swanshurst.

What the school offers its staff

Swanshurst is a large, outstanding school for girls aged 11-19 years. We offer excellent support and CPD for staff at all stages of their career. Ofsted (May 2024) described our school to be “an exceptional place for pupils to learn”. They described the curriculum as “exemplary” andone which "explodes into life in the classroom". In relation to staff wellbeing, they noted that “The school is conscious of staff workload and well-being and is committed to achieving excellence in a sustainable way.”. We are exceptionally proud to have been judged ‘Outstanding’ in two consecutive inspections. Ofsted (2024) judged Swanshurst to be Outstanding for a second time.

The school is currently working with two local high-performing secondary schools to form a new Multi-Academy Trust. West Midlands Academy Trust (WMAT) is expected to ‘open’ in January 2025. As one of the three founding members, the school has been integral to forming the Trust’s mission:

• Relentless focus upon delivering an excellent Quality of Education, resulting in strong progress and attainment for all groups of pupils.
• Emphasis upon personal development and well-being for staff and pupils.

Hall Green School, Swanshurst School and Kings Norton Girls’ School are excited to be the founding schools of WMAT and looking forward to achieving more together.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Join us on the Journey...

National Express are recruiting a Project Manager to join us on a fixed term contract (9 months). The role will be based at our Head Office, on a hybrid basis. The successful candidate will play a crucial role in planning, executing, and closing UK Change projects successfully. You will collaborate with cross-functional teams, effectively communicate with stakeholders, and ensure on-time, within-budget project delivery aligned to a robust governance framework.

What you'll do:

• Execute a variety of projects from design and development through to implementation
• Work closely with stakeholders to define project goals and deliverables
• Develop comprehensive project plans outlining scope, objectives, timelines, and resource requirements
• Strategically manage resources and plans project lifecycle deployment
• Plan, schedule, monitor, and reports on overall progress and initiates corrective action, as appropriate, to ensure that project deliverables, milestones and goals are produced on time and within budget

What you'll need:

• PMP (Project Management Professional) Certification or equivalent preferred
• Bachelor’s Degree or higher in Business Change or Excellence, Technology or related field or equivalent experience
• Proven experience working as a Project Manager within large scale transformation / change projects
• Strong understanding of agile and waterfall project management methodologies and tools
• Understands the importance of potential Business/ Culture change in relation to driving through the change

What we offer in return for your hard work and commitment...

• Free Bus & Coach travel for yourself
• Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner
• 50% discount for friends and family on full fares on our coach services
• Life Assurance
• Company pension
• Employee Assistance programme
• Private online GP service

National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.

We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.

We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.

Things to Note...

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.

Join us on the Journey...

National Express are recruiting a Business Solutions Analyst to join us on a fixed term basis (9 months). The role will be based at our Head Office, on a hybrid basis. The successful candidate will develop and implement Business Change to ensure that services and systems are delivered in line with the overall business strategy. Carry out business analysis activities to support the delivery of key projects and systems development in line with the UK Strategy.

What you'll do:

• Assist the business in both preparing outline systems requirements as well as appropriate business case definitions
• Compile reviews and edits requirements, specifications, and business processes related to a proposed solution
• Generate solutions analyses such as gap analyses, business process modelling (As Is and To Be) and migration strategies
• Collaborate with the assigned Product Owner/Project Manager and business stakeholders, develops functional specifications and system design specifications for user & stakeholder engagement. Collaborating with offshore development teams to ensure requirements can be developed
• Assist in enforcement of project deadlines and schedules, manages resources in accordance with the schedule
• Ensure issues are identified, tracked, reported on and resolved in a timely manner

What you'll need:

• Ability to manage ambiguity, set a direction and works with the business to come to decisions
• Commercial and business awareness: can translate business requirements into IT activities and also has the ability to explain complex issues in terms which can be easily understood by business users
• Ability to work under pressure also actively identifies and uses key learning points from daily activities to increase effectiveness
• Excellent organisational, analytical, problem solving, planning, verbal and written skills, coupled with robust communication and facilitation acumen
• Experience working with suppliers and internal / external development teams through the development of applications
• Able to adopt both strategic and operational approaches with ease
• Good understanding of application / development concepts with a keen interest in customer centric user experience and user journeys

What we offer in return for your hard work and commitment...

• Free Bus & Coach travel for yourself
• Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner
• 50% discount for friends and family on full fares on our coach services
• Life Assurance
• Company pension
• Employee Assistance programme
• Private online GP service

National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.

We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.

We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.

Things to Note...

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Construction Project Manager
Permanent Role £30k to £38k
Birmingham

About the role
To lead projects delivered by client and be responsible for all aspects of service delivery from inception to completion.

Responsibilities

• Management and leadership of projects both pre and post-contract across a number of sectors including, but not limited to Housing, Education and Local Government;
• Comply with Identity Consult's internal quality and project management procedures, to include reporting, change control, risk management and gateway approvals;
• Develop programmes, using Microsoft Project;
• Financial management of own commissions;
• Lead on major project management commissions, taking responsibility for all aspects of service delivery;
• Preparation of contracts for commissions;
• Ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards;
• Provide Employer's Agent / Contract Administrator services;
• Carry out the appointment and co-ordination of other consultants and contractors where required;

Experience

• Degree educated in appropriate field of study;
• Demonstration of significant commitment towards personal professional development;
• Minimum of 3 years for a construction related organisation;
• A proven track record of managing own successful projects in the construction industry;
• Knowledge of Design & Build, warranties, and agreement for leases; D
• Team management experience;
• Must have a driving licence and have access to own car

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967 for further information regarding the role.

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Facilities Management Business Partner
£40,000 - £45,000 plus benefits, including company car (Work level 6A)
Field Based role covering a selection of Co-op Food Stores and Funeral branches in the South of the UK, in Birmingham, Worcester and Bristol - with some outlying sites. You must live in or close to these areas to be able to meet the travel requirements for the role.

At Co-op, we're proud to be the owners of one of the UK's largest and most varied property portfolios with more than 6,500 properties across food, funeralcare, support centres and residential.

In this role, we'll look to you to provide an excellent FM service to circa 130 sites. In this varied role, you'll build relationships with colleagues and suppliers across your region and at our support centre, becoming the key partner for any facilities issues. Your responsibilities will range from handling facilities escalations, to collating information to support decisions on strategy and investment. You'll also be our first response following major incidents such as crime and flooding so the ability to work under pressure and think on your feet is a must. It's a big job. But one where you'll get the chance to develop your profile in a role where no two days are ever the same.

In this role, you can expect to

* Deliver operational facilities management consistently and to a high standard across your sites
* Visit sites periodically, engaging and building relationships with field colleagues and partners
* Build meaningful relationships with 3rd party suppliers and make sure services are delivered to a high quality, in time and within budget
* Carry out property audits and inspections, making decisions on how to best maintain our assets in order to keep our colleagues and customers safe and our sites trading
* Work collaboratively with our property teams to support the delivery of capital programmes
* Play your part in providing out of hours support across your division on a rota basis
* Work closely with the senior business partner to plan activity and tackle more complex issues

This role will suit people who have

* Strong experience of working in an FM role and of managing single/multi sites
* Experience of supporting re-fit activity
* A talent for building and managing strong relationships with a broad range of colleagues, field leaders and partners
* Good general IT skills with the ability to use programmes in the Microsoft Office Suite (Word, Excel, Teams etc.)
* Great organisational skills: you'll be highly self-motivated and able to prioritise and organise your workload effectively and work on your own, whilst also being part of a high functioning team
* A full UK driving licence

Why Co-op?

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).
* An annual bonus (based on personal and business performance)
* 28 days holiday (rising to 32 with service) plus bank holidays
* A pension with up to 10% employer contributions
* Access to a subsidised onsite gym (at our Manchester HQ)
* Coaching and training to support your career development
* Wagestream app - giving you access to a percentage of your pay as you earn

At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Building a diverse environment

We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.

Aston Centre for Growth, at Aston Business School, designs and delivers business support programmes for small and medium enterprises (SMEs) (face to face and online) and provides other business support opportunities for entrepreneurs, as well as start-up and incubation support to student and graduate businesses. The programmes currently delivered by the Centre for Growth team include, Shropshire Leadership Programme, Social Economy Growth Programme, Help to Grow: Management Course, Minerva Birmingham Pitch Up, Green Advantage Skills Bootcamp and BSEEN (Birmingham Skills for Enterprise and Employability Network) along with some shorter courses such as Doing Business in the UK (Migrant programme), Practical Insights Masterclasses and Aston Centre for Growth Networking Groups.

Aston Business School’s Centre for Growth is seeking a highly motivated Business Development Manager to join our face paced team and drive our mission by engaging businesses, ensuring recruitment targets are met, and maximising ongoing engagement with our vibrant network. We are looking a dynamic, personable, and driven sales professional with a proven track record for building and nurturing business relationships.

As a key player in our team, you will work closely with colleagues to develop and execute an impactful business engagement strategy across all Centre programmes. Your creativity, quick thinking, and ability to tailor key messages to capture stakeholder interest will be crucial in this role. You will be the face of our outreach efforts in the West Midlands and Shropshire, forging strong connections with the business community, selling our programmes, and facilitating access to Aston’s extensive business support, research, and activities.

What we offer

Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
Excellent training and development opportunities.
A generous annual leave scheme with 30 days bookable leave and a further 13 days bank holiday and University Closure days.
Everyday discounts to a number of activities and retailers
Great family friendly policies
On site gym and pool with discounted staff membership available
Further information on our Benefits and Rewards can be found here
Please note that this position may close earlier than the stated deadline.

Enquiries about the vacancy can be sent to Kavita Jeerh, Programme Manager, k.jeerh@aston.ac.uk

Proud member of the Disability Confident employer scheme

The Project Support Officer is a key position within the Service Improvement Team, in which the post holder will provide efficient and effective project and administrative support to seniorstaff in the planning, delivery and reporting of projects that fall within the Digital Transformation Programme as well as the Service Improvement Programme. This post holder will also frequently lead, offering advice to senior staff and responding to ongoing and new needs, to support the delivery of Trust strategic priorities.

The ROH is currently going through an exciting period of large-scale digital transformation. We are seeking to recruit a Project Support Officer to join the Service Improvement Team to support major digital/improvement projects within the Programme that will drive advances in patient care and deliver efficient processes across the Trust.

This is an exciting role for the right candidate as theTrustare working on an array of projects,EPR implementation, MSKTransformation APP, Robotic Process Automation, Digitising paper records to name but a few and you will be a key member of the team.

The post holder will bring experts together to identify, define, and promote new ways of working. To do this, they will need to become familiar with the digital tools available, including clinical and non-clinical systems and internally developed solutions, as well as familiarise themselves with patient pathways and operational processes as this role will support and work within the Service Improvement team on the implementation of new digital systems working closely with Project Managers, Business Analysts whilst building relationships with teams across the organisation.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

The Project Support Officer is a key position within the Service Improvement Team, in which the post holder will provide efficient and effective project and administrative support to senior
staff in the planning, delivery and reporting of projects that fall within the Digital Transformation Programme as well as the Service Improvement Programme. This post holder will also frequently lead, offering advice to senior staff and responding to ongoing and new needs, to support the delivery of Trust strategic priorities.


This advert closes on Tuesday 8 Oct 2024

Proud member of the Disability Confident employer scheme

Pay up to £43,347, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

In DWP we call this role a Digital Capability Manager - you'll be part of our brilliant Capability community - but this is a Recruitment Business Partner role, where you'll be central to ensuring that strategy and delivery aligns to business needs.

As a Digital Recruitment Business Partner you will use your broad experience in the HR and/or Recruitment space to develop people strategies, and support Digital in attracting retaining quality talent.

Are you a solution-focused Recruiter or HR professional who's passionate about creating an inclusive, diverse and engaged workforce who are empowered to deliver? Can you bring diversity of thought to inform critical business changes that nurture and develop Recruitment Strategy?

DWP. Digital with Purpose.

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people.

Our team supports DWP Digital in inspiring, attracting, retaining and developing brilliant people from all backgrounds - diversity is vital for us.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

 What skills, knowledge and experience will you need?

• Experience working on resourcing strategies within the HR function
• Ability to research and utilise your established networks to collate insight and support the development of resourcing strategies and EDI focused initiatives
• Ability to conduct data-led analysis from variant sources and tools to anticipate issues, and present findings and recommendations to decisions makers based on such evidence
• Ability to take such recommendations from inception to implementation
• Strong stakeholder engagement and management skills at all levels, with the confidence to consult key decisions makers to inform the development of key initiatives
• Confident with producing progress updates and reporting via a wide range of mechanisms to various audiences
• Effective project management skills - monitor and track plans, deliver to tight deadlines, prioritise effectively, mitigate risks, review performance, achieve successful outcomes, evaluation and measurement of impacts.

You and your role

This is an exciting and varied opportunity within our Capability team, to utilise your skills to deliver positive impact in the way we approach recruitment. You will have the opportunity to work closely with Senior stakeholders, presenting your findings to influence decisions at this level. You'll also collaborate with technical specialists , trainees and apprentices, external suppliers and partners, and of course your colleagues within Digital Capability and Recruitment more to find the right answers.

You will work across a real variety of projects - this might be challenges within resourcing, review and evaluation opportunities, ED&I initiatives and more. Your exemplary communication skills and ability to build effective relationships will be critical in enabling positive change in these spaces.

Our Digital Capability team are working with several Functions and Communities of Practise, enabling you to develop your orientation in the UK's biggest government department, DWP.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you.

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay of up to £43,347.

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £12,557 a year.

Holidays: A generous leave package starting 26 days rising to 31 days over time.

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

• An award-winning environment and culture: Employer of the Year 2023 (Women in IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP' 
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.

Process:

We know your time is valuable so our application and selection process is just two stages:

1. Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
2. Interview: a single stage interview online.

CLICK APPLY for more information and to start your application.

Project Support Officer / Implementation OfficerWest Midlands - mainly remote, £159 per day inside IR35

Supporting the deployment of key digital projects that are shaping the future of service delivery. Supporting the PMO, working across multiple workstreams and providing essential project support.

Responsibilities:

• Day to day project support, including planning, tracking, risk management, and reporting.
• Coordinate and facilitate project meetings, ensuring agendas, minutes, and actions are effectively managed.
• Assist with the production of reports and presentations for senior management
• Monitor project progress against key milestones, escalating issues and risks where necessary.

.Knowledge & Skills:

• Experience in project management or PMO roles in a healthcare setting.
• Knowledge of project management methodologies (e.g Prince, Agile).
• Healthcare record system knowledge

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A leading group of Opticians with a presence across the UK, are looking for a full time Dispensing Optician to work within their Professional Services team.

You will be a qualified Dispensing Optician and will be responsible for training and continued education across the group.

Dispensing Optician - Role

• Mainly an Office based role working at the head office in Birmingham
• Recommend and agree clinical training priorities that support the Commercial and Clinical objectives of the Company, as required.
• Deliver business results through support and development.
• Commercial understanding to ensure growth across the business
• Creating and delivering training material
• CET training - Internal and external
• Provide feedback based on customer experience
• Keep abreast of new products and services within the industry
• Working Monday to Friday - 9am to 5.30pm
• Salary around £35,000 - £40,000
• Central location and transport links (2 minute walk from Five Ways Station and 5 minutes walk from city centre tram links)

Dispensing Optician - Requirements

• Qualified Dispensing Optician
• Looking for a role outside of practice
• Based within a commutable distance of the office in Birmingham
• Experience of delivering training on a one on basis and group basis
• Confident self starter

To apply for this role please send a copy of your CV to or call 0114 238 1726 for more information.

You can now message us via our company WhatsApp - 07933115681
Feel free to get in contact about any roles/recruitment needs.

https://lnkd.in/dGyVayep

About The Company

My client, a leading and established manufacturing business based in the Birmingham area, are currently looking to recruit an experienced Electrical & Instrumentation Engineer to join their Instrumentation Department.

Reporting to the E&I Manager, this is an excellent opportunity to join a highly skilled installation, maintenance and calibration team within a lower tier COMAH facility.

This is a days-based role, working 40 hours a week Monday to Friday 8am to 4.30pm

Key Responsibilities:

• The full life-cycle management of chemical plant instrumentation projects from conceptualisation, design through to commissioning involving all different types of instrumentation and control systems. E.g. level, flow, temperature, pressure, mass instrumentation, PLC controllers, safety instrumented systems & intrinsic safety etc.
• Manage the modification of plant instrumentation systems via a management of change system
• The ability to manage the modification of plant instrumentation systems via a management of change system.
• Maintain records on all items including modifications, repairs, specifications etc.

Candidate Requirements:

• Hold a recognised Instrumentation Apprenticeship and be educated to HNC Level as a minimum
• Several years' experience managing instrumentation projects within the chemical process or similar regulated industry sector (Pharmaceutical, Petro-Chem, Food or Oil & Gas)
• Previous experience working on a Higher / Lower Tier COMAH site would be extremely desirable
• Experience and strong understanding of the instrumentation aspects pf DSEAR/ATEX compliance
• In depth knowledge / experience of instrumentation documents including, Loop Drawings, I/O Lists, P&ID's Network architecture Diagrams, Bill of Quantities, Equipment Schedules etc.
• Good understanding of control, safety systems and functional safety standards IEC61508 & IEC61511 with the ability to manage proof tests along HSE guidelines
• Good knowledge of Planned Preventative Maintenance, Total Productive Maintenance and Continuous Improvement would be highly beneficial
• Experience of working to ISO9001 standards

Are you an experienced Account Management, Customer Manager or Business Development professional with a successful track record of building relationships and selling services? Or are you an experienced Social Housing professional with subject matter expertise in Housing, Asset Management, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Head of Member Services for the West Midlands. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.

The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth.

Background

• Well-trodden paths into this role include:
• Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.
• Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
• Account Management & Business Development - A successful track record as a business development/account management/customer service management professional with a successful track record of effective new business development, looking after customers, and building relationships and selling services. Any experience of working with procurement frameworks or within the sectors desirable.

Essential Skills

• Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value.
• The capability to sell services, products or concepts to procurement, assets, property services, and development professionals.
• A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
• A good understanding of creating value and managing costs.
• The ability to present at conferences, seminars, and workshops.

Highly Desirable / Will Strengthen Application

• Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management.
• Experience of selling services to the property/housing sector within the West Midlands.
• An understanding of the commercial construction market and new development.

As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home and ad hoc travel around the West Midlands region so a driving license is required for this post and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay.

Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.