Total 134 Business Management / Project / Planning job vacancies in Leicester, Leicestershire, LE1 2QH

Job Title: Project Assistant
Location: Leicester, Leicestershire + Hybrid Working Arrangement
Compensation: Attractive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF58697

At Cavendish Nuclear we're working to create a safe and secure world, together, and if you join us, you can play your part as a Project Assistant, at our Leicester site.

The role
As a Project Assistant, you'll have a role that's out of the ordinary. You will oversee the full lifecycle (from quotation to delivery) to ensure that it's a streamlined process from end-to-end.

Day-to-day, you'll deliver key project management functions in support of the overall project delivery, including schedule, financial and risk functions.

• Management and delivery of several (Circa 80) on-going enquiries and orders received into the Spares and Kitting department.
• Support the development of accurate and up-to-date financial reporting to support Business reporting to senior management.
• Manage the planning, monitor and control of work packages being delivered by other internal and external resources.
• Apply the Business Management System (BMS) appropriately for the project and produce and communicate project-reporting data on Project Controls and Finance systems.

This role is full time, 37 hours per week and provides hybrid working arrangements with 2 days in the office and 3 days working from home, based in Leicester.

Essential experience of the Project Assistant:

• Enthusiastic about getting into Projects-with an appreciation towards what a Project lifecycle consists of.
• Somebody who's worked in a project environment or warehousing, would consider school leavers looking to get into a career.

Qualifications for the Project Assistant

• Keen to learn and happy to work towards APM qualification.

What we offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Growth opportunities
• Potential to develop skills

Cavendish Nuclear
As a leader within the UK nuclear industry, Cavendish Nuclear, part of Babcock International Group, provides a comprehensive range of critical nuclear solutions in clean energy, defence and civil new build and decommissioning projects. Together, we're innovating to make nuclear safer, faster and cost-effective across the nuclear energy life cycle. Your career with us could take you anywhere within Babcock International Group - from Canada, the USA to Japan. Work with us to create a safe and secure world, together.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Closing date: 05/08/2024

#CAVDESTNUC

Proud member of the Disability Confident employer scheme

Senior Planner needed in South East London Paying £25.06 per hr ref 1319654

Full time hours on a temporary basis

• You will work in partnership with transport, environment and planning colleagues and professional associations to drive forward their improvement agenda through their staff.
• You will also have the opportunity to actively lead your own projects with the support of your manager.
• You will ensure that the work you deliver is of highly, relevant and is delivered on time.
• You will be expected to actively seek out learning opportunities to maintain and develop your planning expertise as part of an organised programme.

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared

To manage multiple projects within IM&T delivering to the requirements defined To ensure that projects are delivered seamlessly along complete care pathways between healthcare sectors to avoid silo working and retrospective project alignment. To have knowledge of a variety of project management methodologies and to utilise them appropriately to deliver projects successfully whilst making most effective use of funds and resources To ensure governance and documentation arrangements are followed within the projects and they are governed through a project board which must receive timely and accurate reports of project progress. To be responsible for the management of project funds and report on expenditure to the relevant boards where applicable To work with the IM&T PMO, Commercial Lead and PMO IM&T Senior Project Manager to ensure effective project controls and assurance To ensure that benefits are captured during the project so that they can be quantified at project closure. To ensure that BAU considerations are considered throughout the project and that the project is successfully transitioned to BAU support at the completion of the project To work in partnership with the IM&T staff to ensure effective use of operational resources on projects. To be accountable for the activities of the staff within your project team whilst maintaining a supportive and inclusive team working environment with opportunities for staff to show case their skills and expertise. To work with key stakeholders within in-flight projects to maintain good communication and engagement helping to remove barriers to change or success. To work with other project manager colleagues within IM&T to maximise the use of project staff to ensure that their skills are efficiently used between projects. To represent UHL at specific external regional / national forum with respect to the National Program of IT or similar IM&T initiatives specifically related to the project/product. To represent the interests of the customers at programme/project delivery meetings and other such like forum. To engage with and influence the implementation IM&T transformation initiatives and IM&T Strategy where appropriate

You will be responsible for the overall management of administration for the Programme which will include: Documenting Programme progression and logging discussions,decisions, actions, and timelines. Co-ordinating planning and activity Reporting on risks to enable key decisions and actions to be taken in a timely manner. Maintaining high standards of communication and general project support including budget monitoring and projections. You must be proactive and should be able to work on your own initiative as well as working as part of a team. Your communication skills should be excellent with a high standard of written skill. Previous NHS experience and an understanding of how the organisation works is an advantage as is knowledge of project/programme management principles. You should be able to plan and prioritise work effectively and be able to meet deadlines.

A Vacancy at University Hospitals of Leicester NHS Trust.


Targeted Lung Health Check Programme (TLHC) Project SupportOfficer

You will support the establishment and operational rollout of the new Targeted Lung Health Check Programme across Leicester, Leicestershire, and Rutland.

You will provide high-quality Programme and Project Support that will include administration and project management elements as required by the Targeted Lung Health Check Programme Team.

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

You will be responsible for the overall management of administration for the Programme which will include:
• Documenting Programme progression and logging discussions,decisions, actions, and timelines.
• Co-ordinating planning and activity
• Reporting on risks to enable key decisions and actions to be taken in atimely manner.
• Maintaining high standards of communication and general project support including budget monitoring and projections.

You must be proactive and should be able to work on your own initiative as well as working as part of a team. Your communication skills should be excellent with a high standard of written skill. Previous NHS experience and an understanding of how the organisation works is an advantage as is knowledge of project/programme management principles. You should be able to plan and prioritise work effectively and be able to meet deadlines.


This advert closes on Wednesday 24 Jul 2024

We are seeking a skilled Business Analyst to join our team. The successful candidate will play a crucial role in analysing business processes, identifying areas for improvement, and implementing solutions to enhance efficiency and productivity.

Responsibilities:
- Conduct thorough data analysis to understand business requirements and translate them into technical specifications.
- Collaborate with stakeholders to gather, document, and analyse business needs.
- Utilise SQL to extract and manipulate data for analysis purposes.
- Develop reports and dashboards using Tableau to visualise key metrics and trends.
- Create automated processes using VBA to streamline data collection and reporting tasks.
- Assist in project management activities, ensuring projects are delivered on time and within budget.
- Design and maintain databases, ensuring data integrity and security.
- Use Visio for database design and process mapping.

Skills:
- Proficiency in SQL for data querying and manipulation.
- Experience with Tableau for data visualisation and reporting.
- Strong VBA skills for automating tasks in Excel and other applications.
- Knowledge of the Software Development Life Cycle (SDLC).
- Business analysis expertise to identify business needs and propose solutions.
- Data analysis skills to interpret complex datasets and draw meaningful insights.
- Project management capabilities to oversee project timelines and deliverables effectively.
- Database design knowledge to create efficient data structures.

If you possess these skills and are looking to contribute your expertise to a dynamic team, we encourage you to apply for this exciting Business Analyst position.

Your new company
You will be joining a trusted design practice that values themselves for being client centric, turning their ideas and needs into outstanding architecture. Other values of the practice involve achieving sustainability, employing the best talent and creating places for people.
They are looking for a talented Senior Architectural Technician or Project Architect to join their well-established team.

Your new role
In your role as a Senior Architectural Technologist/Project Architect you will be required...

• To support the delivery of all projects from inception to completion in line with the company processes and procedures ensuring client files are continually maintained, design and working drawing packages completed and that the highest standard of design and technical excellence / quality is delivered.
• To carry out works in line with the agreed delivery targets.
• Ensure the resources allocated to the project carry out work, ensuring that both quality of delivery and project profitability are maintained.
• To report against all agreed key performance measures monthly.
• To support client relationships and expectations in order to ensure high levels of client satisfaction.
• Support the co-ordination of design and technical teams.
• To continue the development and awareness of architectural knowledge, design quality, technical excellence, new technologies and sustainability.
• To monitor the progress of and ensure the professional development of junior members of staff by providing objective advice through regular one-to-one meetings.
• To ensure accurate and timely completion of all timesheets in order to enable all projects to be delivered within time and cost budgets.
• To carry out Continual Professional Development (cpd) to maintain a professional service and competence in areas relevant to professional work and discharge the requirements of any engagement with commensurate knowledge and attention.

What you'll need to succeed

• Proficiency with Revit.
• Degree in Architecture, Architectural Technology or relevant.
• 5 Years post qualification (Desired)
• Member of CIAT (Architectural Technologist, advantageous)
• Chartered member of RIBA (Architect, advantageous)

What you'll get in return

• 25 Days annual leave (Plus bank holidays)
• Annual staff bonus (c6%, subject to company's performance)
• Flexible working hours (by agreement)
• An additional 5-day-long service days are available.
• Professional subscriptions paid.
• Cycle to work scheme.
• Free on-site parking.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking a skilled Business Analyst to join our team. The successful candidate will play a crucial role in analysing business processes, identifying areas for improvement, and implementing solutions to enhance efficiency and productivity.

Responsibilities:
- Conduct thorough data analysis to understand business requirements and translate them into technical specifications.
- Collaborate with stakeholders to gather, document, and analyse business needs.
- Utilise SQL to extract and manipulate data for analysis purposes.
- Develop reports and dashboards using Tableau to visualise key metrics and trends.
- Create automated processes using VBA to streamline data collection and reporting tasks.
- Assist in project management activities, ensuring projects are delivered on time and within budget.
- Design and maintain databases, ensuring data integrity and security.
- Use Visio for database design and process mapping.

Skills:
- Proficiency in SQL for data querying and manipulation.
- Experience with Tableau for data visualisation and reporting.
- Strong VBA skills for automating tasks in Excel and other applications.
- Knowledge of the Software Development Life Cycle (SDLC).
- Business analysis expertise to identify business needs and propose solutions.
- Data analysis skills to interpret complex datasets and draw meaningful insights.
- Project management capabilities to oversee project timelines and deliverables effectively.
- Database design knowledge to create efficient data structures.

If you possess these skills and are looking to contribute your expertise to a dynamic team, we encourage you to apply for this exciting Business Analyst position.

The post holder will have specialist knowledge and expertise to enable them full responsibility for the collection, manipulation, analysis, interpretation, reporting and management of highly complex information from multiple sources including patient activity, demographic and epidemiological information to support the implementation of the TLHC programme. The provision and continued operation and development of the employment of a data warehouse that will hold data from multiple sources but primarily from the SProc CMS system. The linkage to the MLCSU BI team towards the availability and maintenance of the data warehouse on the BI servers Developing and managing the generation of daily data feeds to the data warehouse from CMS and identification of and notification to the BI Function when data flows are incomplete. The provision and development of a standardised suite of reports to agreed protocols to both the business and national bodies such as NHSE. Responsibility for the at scale delivery of statutory returns

To act as the Principal Business Analyst to the Systems, Applications and Reporting Team The postholder will be required to maintain constructive relationships with a broad range of internal and external stakeholders Participate in relevant internal and external working groups/projects, services and initiatives to provide information and analytical advice and expertise. To develop systems specifications with customers that lead to the development of new systems or enhance existing systems To interact with the business stakeholders and subject matter experts in order to understand their requirements To interact with system architects and developers to ensure the system is properly implemented To be involved in the design or modification of business systems or IT systems both for internal and external CSU Customers To help test systems and create system documentation and user manuals To deputise for the Systems and Reporting Lead at meetings with customers both internally and externally to AGEM CSU Present information and issues, explaining highly complex issues to a wide range of internal and external stakeholders Should be proficient with Microsoft SQL Server Technology and Kimball Data Warehousing Design Methodologies. Should keep up to date with latest versions and features of SQL server and other appropriate Microsoft Technology Stack Prioritising business intelligence development activities, involving in negotiations around requirement specifications, effort estimations, Product release planning both with customers and other Project Team Members Take ownership for completion of development activities as determined during Project Planning Phase and highlight any risks / impediments for timely delivery to Project/Programme Managers To design and develop Datawarehouse and Business Intelligence code across database engine, SSIS, SSAS, SSRS. Should be proficient in TSQL Knowledge on Microsoft.Net technology and Programming (C#, VB.Net) is desirable To be available as Tier-3 support to resolve any incidents/bugs during business hours, which may extend to out of hours during the day depending on the urgency Should be prepared to work during after hours and weekends to execute/support in any disaster recovery, migration or system change activities which need to be carried outside business hours. This will be pre-planned and compensation day-off can be arranged with the manager/project lead. To read and understand complex technical specification material so that these can be further developed into specifications for design and development. To work in a matrix environment with other teams within the CSU to ensure that technologies integrate, and that data is delivered in a usable and timely manner Be available to undertake any specific training arranged by the Organisation to support development work To provide support on established products to end-users To develop protocols to ensure that database integrity is paramount in systems development, so a consistent view on activity and finance is available, accessible within a defined time period. To ensure that all products are thoroughly tested before final release to the end user. To work autonomously, guided by national policy, regulations or guidance in particular referring to Data Set Change Notices (DSCNs). To advise customer organisations on the interpretation and impact of policies and initiatives. Provide regular reporting on the targeting of resources and monitoring their implementation from a value for money perspective. Provide oversight and monitoring of all aspects of delegated team budgets Evaluate projects/functions within identified portfolio for delivery against financial recovery/savings plans through providing sophisticated, high quality project analysis. Take a lead in the co-ordination of training, development, and recruitment activity across the Team Manage staff, undertaking appraisals, recruitment including progressing any disciplinary or capability issues, as necessary. The post holder is required to comply with and actively promote the organisations equal opportunities policy This job description is not exhaustive but is intended to outline the main roles and responsibilities of the post holder. The job holder will be required to carry out any other duties as may reasonably be required by their line manager.

The post is to act as a Principal Business Analyst for the Systems, Application and Reporting Team.

This role has several functions in two key areas: BI Development and Business analysis.

The role is key in supporting the management and development of new applications, supporting the specification process, helping to problem solve project issues. Where necessary, the role is also key in providing support for data management development and developing reports that support new systems delivery.

The postholder will maintain constructive relationships with a broad range of internal and external stakeholders.

Develop systems specifications with customers that lead to the development of new systems or enhance existing systems.

To interact with the business stakeholders and subject matter experts in order to understand their requirements

To interact with system architects and developers to ensure the system is properly implemented

To be involved in the design or modification of business systems or IT systems both for internal and external CSU Customers

Present information and issues, explaining highly complex issues to a wide range of internal and external stakeholders.

Prioritising business intelligence development activities, involving in negotiations around requirement specifications, effort estimations, Product release planning both with customers and other Project Team Members.

Arden & GEM is one of the largest Commissioning Support Units in the country. Our customers include more than 60 Clinical Commissioning Groups (CCG), NHS England, local authorities, and a range of care providers.

With offices throughout the Midlands, North West and South East we cover a core geographic patch that extends to Greater Manchester in the north and Essex in the south. Our services are built on a strong foundation of experienced people who build great relationships, a commitment to NHS values and a thorough understanding of our clients and the challenges they face.

The SART Team provide reliable, consistent, and responsive solutions for various clients. We support best practice for Technology, Security, Resilience, and Information Governance.

By working with our team:
• We will provide you with the opportunity to work on a continuous stream of new and exciting developments
• We will provide an opportunity to develop your skills
• To act as the Principal Business Analyst to the Systems, Applications and Reporting Team
• The postholder will be required to maintain constructive relationships with a broad range of internal and external stakeholders
• Participate in relevant internal and external working groups/projects, services and initiatives to provide information and analytical advice and expertise.
• To develop systems specifications with customers that lead to the development of new systems or enhance existing systems
• To interact with the business stakeholders and subject matter experts in order to understand their requirements
• To interact with system architects and developers to ensure the system is properly implemented
• To be involved in the design or modification of business systems or IT systems both for internal and external CSU Customers
• To help test systems and create system documentation and user manuals
• To deputise for the Systems and Reporting Lead at meetings with customers both internally and externally to AGEM CSU
• Present information and issues, explaining highly complex issues to a wide range of internal and external stakeholders
• Should be proficient with Microsoft SQL Server Technology and Kimball Data Warehousing Design Methodologies.
• Should keep up to date with latest versions and features of SQL server and other appropriate Microsoft Technology Stack
• Prioritising business intelligence development activities, involving in negotiations around requirement specifications, effort estimations, Product release planning both with customers and other Project Team Members
• Take ownership for completion of development activities as determined during Project Planning Phase and highlight any risks / impediments for timely delivery to Project/Programme Managers
• To design and develop Datawarehouse and Business Intelligence code across database engine, SSIS, SSAS, SSRS. Should be proficient in TSQL
• Knowledge on Microsoft.Net technology and Programming (C#, VB.Net) is desirable
• To be available as Tier-3 support to resolve any incidents/bugs during business hours, which may extend to out of hours during the day depending on the urgency
• Should be prepared to work during after hours and weekends to execute/support in any disaster recovery, migration or system change activities which need to be carried outside business hours. This will be pre-planned and compensation day-off can be arranged with the manager/project lead.
• To read and understand complex technical specification material so that these can be further developed into specifications for design and development.
• To work in a matrix environment with other teams within the CSU to ensure that technologies integrate, and that data is delivered in a usable and timely manner
• Be available to undertake any specific training arranged by the Organisation to support development work
• To provide support on established products to end-users
• To develop protocols to ensure that database integrity is paramount in systems development, so a consistent view on activity and finance is available, accessible within a defined time period.
• To ensure that all products are thoroughly tested before final release to the end user.
• To work autonomously, guided by national policy, regulations or guidance – in particular referring to Data Set Change Notices (DSCNs). To advise customer organisations on the interpretation and impact of policies and initiatives.
• Provide regular reporting on the targeting of resources and monitoring their implementation from a value for money perspective.
• Provide oversight and monitoring of all aspects of delegated team budgets
• Evaluate projects/functions within identified portfolio for delivery against financial recovery/savings plans through providing sophisticated, high quality project analysis.
• Take a lead in the co-ordination of training, development, and recruitment activity across the Team
• Manage staff, undertaking appraisals, recruitment including progressing any disciplinary or capability issues, as necessary.
• The post holder is required to comply with and actively promote the organisation’s equal opportunities policy
• This job description is not exhaustive but is intended to outline the main roles and responsibilities of the post holder. The job holder will be required to carry out any other duties as may reasonably be required by their line manager.
•


This advert closes on Tuesday 23 Jul 2024

Proud member of the Disability Confident employer scheme

Your new company
A well established Mechanical & Electrical contractor established in Leicester seeks to appoint a Mechanical Project Manager to their team. This client has worked on a number of different of projects but tends to focus more on; Residential, Commerical and Industrial related projects. Due to the supportive and progressive culture of the organisation it has high retention within the team.
Your new role
Depending on your level of experience, you will be doing the following or developing into these responsibilities:
- Overseeing end to end of the project, which will include:
-Coordinating all aspects of design
-Ordering of materials and organising labour
-Ensuring health and safety
-Handover demonstrations


What you'll need to succeed
You will need to be a well presented Mechanical professional within Building Services Industry. You will also need to demonstrate the true ambition to progress. It would be preferable if you have gained commercial experience in projects such as; commercial, residential and industrial projects.
What you'll get in return
£30,000 to £60,000, Plus Car/Allowance, Bonus (profit related), Health & Dental Care, 22 days annual leave + Bank Holidays
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Project Assistant
Location: Leicester, Leicestershire + Hybrid Working Arrangement
Compensation: Competitive salary + Benefits
Role Type: Full time / Permanent
Role ID: SF58058

At Cavendish Nuclear we're working to create a safe and secure world, together, and if you join us, you can play your part as a Project Assistant, at our Leicester Radar Road site.

The role
As a Project Assistant, you'll have a role that's out of the ordinary where you will oversee the full lifecycle (from quotation to delivery) to ensure that it's a streamlined process from end-to-end. You'll be part of a team who support our client EDF's fleet of nuclear power stations with spares to enable continuing operation.

Day-to-day, you'll deliver key project management functions in support of the overall project delivery, including schedule, financial and risk functions.

• Management and delivery of several (circa 80) on-going enquiries and orders received into the Spares and Kitting department.
• Support the development of accurate and up-to-date financial reporting to support business.
• Manage the planning, monitor and control of work packages being delivered by other internal and external resources.
• Apply the Business Management System (BMS) appropriately for the project and produce and communicate project-reporting data on project controls and finance systems.
• Undertake aspects of stakeholder management and communications activities including visit to sites and support development of stakeholder management plans.

This role is full time, 37 hours per week and provides hybrid working arrangements with 2-3 days in the office/onsite and 2-3 days working from home.

Essential experience of the Project Assistant:

• Enthusiastic about getting into project management with an appreciation towards what a project lifecycle consists of

Qualifications for the Project Assistant:

• Keen to learn and happy to work towards APM qualification
• The successful candidate must be able to achieve and maintain Standard (BPSS) security clearance for this role.

What we offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Flexible working - we give people more options to better integrate their work and personal life, whilst ensuring that business needs are met.
• Growth opportunities.

Cavendish Nuclear
As a leader within the UK nuclear industry, Cavendish Nuclear, part of Babcock International Group, provides a comprehensive range of critical nuclear solutions in clean energy, defence and civil new build and decommissioning projects. Together, we're innovating to make nuclear safer, faster and cost-effective across the nuclear energy life cycle. Your career with us could take you anywhere within Babcock International Group - from Canada, the USA to Japan. Work with us to create a safe and secure world, together.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Closing date: 22/07/2024

#CAVDESTNUC

Proud member of the Disability Confident employer scheme

Incident and Business Continuity Manager

Locations: Leicester/Bexhill/London (Hybrid)



Welcome to Hastings Direct - From our Group HR Director Pam Angel


We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Agreeing and formalising a straightforward and effective incident management process for the department, ensuring all relevant stakeholders are aware and engaged in the process as needed
  
• Coordinating across all relevant teams and stakeholders in the vent of an impacting incident to quickly ascertain impact levels for customers, colleagues and the business, communicating between the departmental teams and the wider Hastings Direct incident and crisis teams
  
• Coordinating and leading post-incident reviews, ensuring any learnings from incidents can be used to improve processes and controls to prevent future instances, along with any risk and business continuity updates
  
• Logging all incidents on the relevant platform and feeding back summary information to relevant Process Improvement Leads and any other relevant stakeholders to ensure full feedback loops for awareness and further improvement
  
• Working with senior stakeholders for each process to ensure clear, straightforward and easily accessible business continuity plans are in place, aligned to customer, colleague and business requirements, with all relevant parties aware of any actions needed in the event of a business interruption
  
• Driving through any business continuity actions needed across all processes to ensure these are fully effective, with clear understanding across all contributing stakeholders and owners
  

Skills we would love you to have

• Experience of operational incident management, ideally within Claims, Insurance, Utilities or Financial Services
  
• The ability to quickly summarise, risk assess and prioritise immediate impact and requirements and able to remain calm and lead coordination efforts in intense situations
  
• The confidence to engage and clearly communicate with stakeholders at all levels
  
  
  

What we offer


Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.


Reward


Salary - Attractive salary based on experience + car allowance (pay reviews also completed each year)


Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.


Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.


Physical Wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen.


Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.


Mental Wellbeing programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs


There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Assisting with the preparation of the annual plan for TGH. Preparation of relevant working papers and calculations that will be presented to the TGH board for approval. Monitor the performance of TGH in financial terms including, liaising with operational managers as necessary and providing forecasts. Completion of VAT returns for the trust and the subsidiary. Maintaining an up to date understanding of COS rules in the NHS. Completion of VAT reviews to ensure the correct VAT treatment has been applied to transactions. Ensure compliance with relevant IFRS accounting standards and practices and NHS Manual for Accounting guidelines. Ensure Corporate Governance (financial controls), Standing Orders, Standing Financial Instructions, financial procedures and other standards as determined by the Chief Financial Officer are up to date at all times and ensure that these are complied with, working with colleagues to promote good governance practice and the highest standards of business conduct. Work with Internal Audit as required, leading on the implementation of action plans arising from Audit recommendations in order that the department achieves and sustains the highest standards of probity, compliance and professionalism. Provide support as necessary in other areas of Financial Accounts in relation to specific projects or peaks in workload. Adopt a flexible team approach in terms of cover for colleagues within the department. Contribute to quality improvement projects which improve the efficiency and the cost effectiveness of the service. Ensure compliance with appropriate HR/Finance policies and practices.