Senior IT Support Technician
Full-time
Senior Executive
Tetbury, Gloucestershire, GL8 8AE,...
8 months ago
The Athelstan Trust is a successful and growing Multi-Academy Trust consisting of five secondary schools and two primary schools.....
The Athelstan Trust is a successful and growing Multi-Academy Trust consisting of five secondary schools and two primary schools in Wiltshire, Gloucestershire and South Gloucestershire. We currently employ over 600 people and educate 4,100 pupils and plan to expand further over the coming years.
If you are an experienced IT Technician looking for a fresh challenge, then we have just the opportunity for you. We are looking for a Senior IT Technician with proven experience to join our team and support our users in this role primarily based at Sir William Romney’s School, but with travel to other schools within the Athelstan Trust.
With strong customer service skills, you will have a demonstrable track record in IT support. An understanding of supporting IT in primary or secondary education would be a considerable advantage, but not essential as long as you have the ability and desire to learn new systems quickly. You will need to support a variety of devices such as Windows computers, Windows Laptops, iPads, MFDs, Interactive whiteboards, Interactive TVs, plus systems such as Windows Server and Microsoft 365. A good knowledge of Active Directory, Group Policy and Microsoft 365 Administration would be highly desirable.
The IT Services team is committed to professional development, and it is a key priority to help you to gain skills and to improve our service. The structure of the IT Services team is designed to allow colleagues to progress their career as their skills develop.
The Trust has invested heavily in updating its IT infrastructure over the past few years including virtual server infrastructure at most sites, upgrading core switches and extending wireless networks, online backup systems, centralised managed printing systems. We also have an established refresh cycle of upgrading client devices.We are a flexible working employer and we are willing to make any reasonable adjustments you require during your interview so please ask us.
The Athelstan Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. The successful candidate will be required to undertake an Enhanced Disclosure and Barring Service (DBS) check. References will be sought for shortlisted candidates before interview. Please also be aware that you will be subject to an online check and that you may be questioned about the findings of such a check at your interview.
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