About us...

Connected to Gatwick South terminal, Hilton London Gatwick has 821 bedrooms and an exciting selection of restaurants and bars, including a Japanese Steakhouse. The hotel has a fitness centre and 23 meeting rooms that can host large conferences.

A bit about what you will do...

The Assistant Maintenance Manager in our stylish hotel leads from the front and takes a proactive, hands-on approach, overseeing all aspects of maintenance operations, ensuring the highest standards are maintained throughout, creating a welcoming and safe environment that consistently exceeds guests’ expectations.

• Lead and coordinate the delivery of planned and reactive maintenance services.
• Participate in the preparation of the annual departmental operating budget and financial plans.
• Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning.
• Lead hotel renovations and other projects, negotiate contracts, and ensure timely completion within budget.
• Manage Health & Safety, including statutory compliance, risk assessment, permits to work and safe working practices.
• Address any guest concerns promptly, attentively and efficiently.
• Liaise closely with other hotel departments and wider management team to support the continual improvement of property maintenance standards.
• Maintain and order parts and supplies in a timely and efficient manner while minimising waste and supporting “green” initiatives.
• Act as property leader for the brand’s ‘Green Engage’ program.
• Coach, train, and support the team to provide consistently high standards while continually looking to improve.

More about you...

• Strong leadership skills with proven experience to manage a team.
• Clear and influential communicator with the ability to interact across all levels.
• Excellent attention to detail and drive to maintain high standards.
• Strong business acumen with a solid understanding of budgeting and cost control.
• Flexibility to adapt to changing priorities and operational needs.
• Proven experience in managing, coaching, challenging and developing teams.
• Approachable and positive manner with a “can do” attitude.
• Ability to use initiative in challenging situations and under pressure.
• A smart and professional appearance.
• Proven track record in a similar position within a 4-star hotel.
• Recognised electrical or engineering qualification and specialised expertise in plumbing, electrical, mechanical, and carpentry fields.
• Strong knowledge of the operation, control and maintenance of building services plant and systems.
• Excellent understanding of health and safety regulations and best practices.
• High standard of English, both written and spoken.

What’s in it for you…

Competitive salary

Holiday – 28 days holiday, enhanced after 5 years of service.

But there’s more...

• Free meals on duty.

• Discounted employee friends & family rates at Arora Hotels.

• Food and beverage discounts.

• Christmas gifts and employee parties.

• Introduce a friend scheme.

• Cycle 2 work scheme.

• UK attraction discounts @ Merlin Entertainments.

• Taste card.

• Life assurance scheme.

• Wage stream.

• Employee assistance programme.

• Arora star employee recognition.

• Long service recognition award.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

The Hilton London Gatwick is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees.

Assistant Maintenance Manager

We treat our people like family and our guest like royalty!

We are looking for an Assistant Maintenance Manager who will support to motivate, manage and oversee the entire maintenance operation, including the building, grounds, utilities, equipment. We now have an exciting opportunity for a talented Assistant Maintenance Manager to join our hotel team.

What are a looking for:

• Someone who will always retain the hotel and its fabric in excellent condition, ensuring the facilities, plant areas, operations and amenities are in full working order.
• A competent ‘hands on' person who will ensure all hotel services, systems, fixtures and fittings are maintained in perfect working condition and will assure all defects are corrected promptly.
• A proactive approach towards maintaining adequate levels of materials and spares to allow immediate rectification of faults and ongoing provision for the Planned Preventative Maintenance programmes.
• Experience as an Assistant Maintenance Manager in a hotel is essential
• Experience team leader with sound motivation and training skills
• Have flexible approach and able to adapt to new situation

Duties & Responsibilties:

• Fully computer & internet literate with experience in the use of Window (all versions), Excel, Outlook, Word (all versions), PowerPoint, Publisher etc
• Good all-round General Building skill to a very high standard (including General Maintenance and Repairs, Plumbing and Electrics
• Has a very can-do attitude to all aspects of work
• Ensure the hotel is kept in a first-class state of repair
• Maintain, check and carry out tests on all plant machinery and manage servicing, breakdowns etc
• Ensure the smooth running of the whole department.
• Acting manager when chief engineer is absent.
• Over seeing weekly fire and sprinkler tests & fire risk assessments
• fully involved in Health & safety audits, risk assessments and planning
• Stock Control and ordering including raising jobs/purchase orders and logging on central system for accounting purposes
• On call duties for the department and assisting in any emergency situations
• Budgeting & Targets
• Liaising with contractors, obtaining new contracts & sourcing suppliers for stock/materials required
• Payroll management

What do we offer:

Our Assistant Maintenance Manager receives some excellent Company benefits:

• A competitive salary
• 28 days paid holiday with an extra 5 days, following 5 years' service
• Discounted hotel room rates across our hotels, for you and friends and family
• Fantastic Training and Development opportunities
• Uniform and Complimentary Dry Cleaning
• Free Meals on shift
• Pension cover
• Unrivalled Career Progression prospects

Apply now to be our new Assistant Maintenance Manager!