Total 5 Manager level Others job vacancies in 112 - Grand 2

assistant general manager | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for an assistant general manager to join us on our continuous journey of true nourishment

the role |

as an assistant general manager you'll be an integral part of the restaurant leadership team, supporting the general manager in leading the restaurant in the wagamama way. you’ll live + breath our people promise, values and embody core leadership behaviours. you'll inspire + motivate them to provide exceptional service to our guests whilst always striving to exceed expectations. you'll have a real passion for people, food + hospitality and you'll be driven to make positive change

perks + quirks |

• a brilliant salary, £3000 bonus opportunity per year + £140 per week average tips*

• pension scheme + 28 days holiday

• dedicated 6-week training programme

• £14 - £25 of free wagamama food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• internal progression opportunities if you're aspiring to become a general manager in the near future

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an experienced hospitality manager that is able to lead a restaurant team with positive behaviour + actions, driving performance in a fast paced, complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• experienced in understanding the financial performance of a restaurant and identifying opportunities

• ability to manage a restaurant and labour budget

• a passionate leader with experience of managing your teams performance and development

• an individual who leads to inspire and engage their team to nourish + flourish in their role and career

• a forward-thinking problem solver, able to think on your feet and make quick decisions

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 + 02/07/23. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

General Manager

Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. 

You’ll be a commercial leader of your very own Pizzeria. Entrepreneurial and able to spot every chance to drive sales in your restaurant whilst making strong links with your local community. This is a commercial role with tons of opportunity to make it your own. Lead a multichannel business, inspire and motivate your team & deliver KPIs through your people.

What you’ll do:

• Drive the financial success of your Pizzeria through strategic and commercial initiatives

• Uphold an unwavering commitment to exceptional quality and safety standards

• Build and lead a winning team through effective recruitment, training, and management

• Exceed customer expectations by delivering unparalleled service that leaves a lasting impression

• Take charge of the day-to-day operations of your Pizzeria, showcasing your leadership skills in every aspect

Who you are:

• Previous management experience in a customer facing sector, ideally hospitality

• A natural leader, able to create and motivate a high performing team

• Exceptional P&L management skills

• Creative, autonomous & responsible

Benefits:

• Bonus Scheme of up to 25%

• Free Food on shift

• Pension & Life Assurance

• 50% discount on food and drink when you’re not working

• Wagestream gives you access to up to 40% of your earned wages before payday

• Wellbeing Support for you and your family

• Referral Bonus of €1150 for referring managers

• Holiday & Sick Pay

• Development and progression opportunities

Who we are:

We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. 

Our values are:   

• Head: we’re customer-centric, commercially minded and obsessed by performance in all we do  

• Heart: we show our heart, are honest with each other and value everyone’s diverse strengths 

• Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day  

All together, we see this as using your head, showing your heart and feeling at home

Here you can be yourself.  

Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.  

That’s why we assess each application on the aptitude to do the job and nothing else. 

Cleaning Contract Manager

Based across North Wales including Dolgellau, Wrexham and Holyhead

£28,000 per annum plus company car

We are looking for an experienced Cleaning Contract Manager to join our growing North division overseeing a large contract.

You'll be overseeing all aspects of cleaning for 44 local authority sites across the North Wales region. You will have direct Line management responsibility for 24 operatives, demonstrating the energy and drive to take the contract forward.

As a Cleaning Contract Manager, you will be responsible for:

• Maintaining strong client relationship with high levels of satisfaction
• Providing and maintaining the quality-of-service delivery
• Managing, recruiting, and coaching local service teams
• Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
• Be responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth.

As a Cleaning Contract Manager, you will have the following expertise and attributes:

• Excellent interpersonal communication and people management skills
• Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry
• Ability to work to tight timescales
• Strong commercial awareness, financial management, and IT literacy
• Passionate, flexible, trustworthy, and innovative.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

The good stuff

• We are employee-owned, making you a beneficiary of our future success
• Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development & apprenticeship opportunities to grow and progress your career
• Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help..

Key Qualifications

• Management Qualification

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD!  This is our purpose.  Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, QUALITY!  It’s that simple.  If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd!  Apply today and be part of the ‘Bou Crew!

Position Overview: The General Manager is responsible for the culture and overall leadership and direction of the store. This role is responsible for ensuring team engagement, execution of goals, setting expectations and applying accountability, and the overall experience of the Caribou Brand. This role creates success through a commitment to Team, Guest and Quality and bringing the Core Values to life daily.

The General Manager is expected to maximize opportunities for sales and traffic growth. A General Manager is a leader in their community, an inspiration to the team and the embodiment of the Caribou purpose: To create day making experience that spark a chain reaction of GOOD.

DOING – What you deliver:

• Demonstrates the DOING of an Assistant General Manager with ease, enthusiasm and excellence 

TEAM

• Models, upholds and implements Caribou policies, practices, and standards
• Ensures the store is fully staffed for upcoming shifts including ensuring that all TM schedules are up to date and writing timely and effective schedules; is planful for the future in staffing including bench planning and development
• Owns the entire recruiting process (job posts, sourcing, timely follow-up, interviewing, hiring and onboarding)
• Keeps the team engaged and energized
• Responsible for execution of Role Based Training and LTO/Promotional Window training
• Demonstrates clear and effective communication to team about expectations and “the why behind the what”
• Keeps accurate records in Workday
• Ensures overall safety of Team Members and Guests
• Coaches, trains, and develops the team to generate their best DOING and BEING during every shift and with every interaction and to foster a culture of growth and career progression
• Delivers proactive, timely, and thoughtful coaching conversations and feedback to support the team 

GUEST

• Exemplifies/embodies incredible guest experience at all times
• Trains and develops team to provide a best in class guest experience
• Demonstrates and teaches guest recovery
• Takes ownership of Guest Satisfaction metrics and results
• Represents Caribou in handling guest complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution
• Is a brand ambassador in the community including involvement, leadership and “being Caribou” in every interaction

QUALITY/SALES/PROFIT

• Consistently acts as the business owner – taking full ownership of the success of the store and team
• Owns the importance and execution of food safety and sanitization, the health and safety of the store, and uses the company supported tools available to accomplish success metrics
• Outspoken and relentless champion of executing standard operation procedure
• Keen aptitude of store systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc.
• Has deep understanding of P&L to build financial plans and fiscal responsibility
• Creates energy, enthusiasm and focus on meeting and exceeding sales goals
• Demonstrates efficient inventory control and waste management
• Assists with delivery of quality store operations and in-store sales building activities
• Ensures a quality guest experience by driving fast and friendly service, verifies that each product delivered to our guests meets Caribou quality standards and maintains a clean and safe environment according to company and ServSafe guidelines
• Minimizes loss through strict observance of cash handling policies, proper training of team members, and complying with all accounting/banking requirements

BEING – How you show up:

• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
• Enthusiastically takes ownership of ALL OF IT
• Takes Being Yourself and Making Fun happen to the next level
• Is authentically their BEST self every day
• Creates trust in team (they trust you and you extend trust to them)
• Is the calm amidst the storm, ability to bring calm, focus and perspective to situations - is resilient, durable, unflappable
• Embrace diversity in all aspects of leadership and learning
• Is a change leader and champion, recognizes that all growth is change and all growth is powerful
• Supports GM peers through partnership and collaboration
• Gives and receives feedback with positive intent with a desire to always get better and grow
• Unwavering example of grace and professionalism in challenging situations, handles confidential information with empathy and consistency
• Takes ownership of difficult conversations; does not avoid conflict, but rather seeks to dismantle it

Qualifications:

Required:

• A minimum of 2-3 years of restaurant, retail, or guest service management experience and or combined experience and education
• Experience with sales building, P&L statements, recruiting, and training
• Must be 18 years of age or older
• Has a valid driver’s license and reliable transportation

Preferred:

• ServSafe Certified preferred or certification within 90-days of employment
• High school diploma or GED equivalent

The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Company, Inc. and its subsidiaries (“Company”) are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.

Brand: