Job Purpose: The post holder will provide operational management leadership for the Directorate working in partnership with the C.....
Job Purpose: The post holder will provide operational management leadership for the Directorate working in partnership with the Clinical Director and the Matron. Key Duties: The post holder will ensure that the Directorate and its services meet their quality, activity and financial targets. To work with the Clinical Director, Director of Operations, Divisional Director, and Matron(s) to assist in the planning, objective setting and change management within both the Directorate and the Division as a whole. The post holder will be required to proactively engage in service transformation and development, responding to changing environment, working with commissioning colleagues to ensure that the service is fit for purpose and meets the changing needs of the population. General Duties: 1. Performance To ensure that the operational performance of the Directorates services is effectively managed to meet agreed objectives and targets. To work in close conjunction with the Director of Operations, Clinical Directors and Matron/Senior Nurses to set and deliver the Directorate objectives, in line with Divisional and Corporate targets and strategies. To work manage and deliver income and expenditure (I&E) balance on the budget devolved within the Directorate. To plan and monitor performance against all activity targets and other service objectives. To ensure that all national and locally agreed waiting times and bookings targets are understand and met. To ensure the highest levels of cleanliness in clinical areas within the Directorate are adhered to at all times under the Trusts Infection Control policy; in close consultation with the Matron and Clinical Director. To work closely with relevant Trust teams to ensure the appropriate monitoring and delivery of targets associated with National plans e.g Cancer and EAS. Prepare and plan to meet inspection criteria for Cancer Peer Review, external QA audits, CQC inspections etc. as appropriate. To take responsibility for compliance with Trust complaints procedure for all complaints received with the Directorate. To identify, agreed and implement subsequent action plans. To take responsibility for the Directorates compliance with H&S and CNST/NHSLA standards. To identify, agreed and implement subsequent action plans. 2. Financial Management To be accountable for the delivery of income and expenditure (I&E) balance for the Directorate. This will involve a close, professional working relationship with the Directorate Finance Manager and the establishment and maintenance of an effective performance management system within the Directorate. To develop Business Cases and present to the Divisional Team. These will often involve complex financial/activity analysis using financial modelling software. To participate in pricing and costing, working towards relating patient activity, by diagnostic condition to expenditure. To ensure compliance with Standing Financial Instructions (SFI). 3. Business / Policy / Planning To deliver the annual capacity and business planning process for the Directorate eg. Identify annual objectives, cost improvement savings, cost pressures, capital bids as part of this process to agreed timescales. To support Clinical Directors, Matrons / Ward Managers, Departmental Managers and other key personnel within the Directorate in undertaking a strategic review of their services and action planning for identified areas of improvement eg. Improved capacity planning of theatre lists/outpatient clinics / treatment areas / diagnostics, improved patient access, improved use of resources (drugs / medical equipment). To work closely with the finance and business teams to develop innovative methods of income generation (fully understanding the implications of patient choice), financial control , strategic planning and bids for new opportunities , modernisation and public / private partnership funding. To draft business cases / briefing documents and papers, for submission by the Divisional Medical Director / Director of Operations to the relevant senior Advisory Groups, Trust Board, Integrated Governance Committee etc. To effectively manage the implementation of agreed outcomes from submitted papers/reports as detailed above. To ensure the review and update of policies / procedures and working practices across the specialities / departments within the Directorate to ensure standards of practice are maintained. To contribute to the update and rewriting of Trust wide policies. To ensure all Trust policies are adhered to within the Directorate. To undertake project work as directed by the Director of Operations. 4. Service Transformation and Development To lead Directorate clinical teams in service redesign. To lead and advise the Divisional Team on the development and implementation of strategies that respond to key national initiatives such as the NICE, Patient Choice and Payment by Results (PBR). To be fully aware of relevant service / technological developments within the Directorate. Ensure any opportunities are ceased, calculate capacity and demand available and participate in associated meetings. Keep abreast of national developments and strategies across the specialties and services to ensure that the Trust can respond as required. Work closely with Commissioning colleagues to maximise opportunities to meet joint CIP and QIPP requirements. Taking an integrated approach to service improvement and efficiencies. Identify opportunities for service improvement and development, liaising with commissioning colleagues so as to learn from other organisations / specialties. Tapping into resources and knowledge bases obtained through other sources. 5. People Management To motivate and take line management responsibility (direct and delegated) for all non-clinical and nursing staff within the Directorate. To ensure appropriate implementation of Trust HR policies. To oversee the effective recruitment, induction, training and development of all non-clinical staff within departments across the Directorate, ensuring that each member of staff has a robust appraisal. To ensure Junior Doctor compliance in relation to European Working Time Directive, working closely with Clinical Directors to achieve this. On behalf of the Director of Ops review workforce plans with heads of department, corporate staff group leads and HR to ensure appropriate and effective workforce planning in short, medium and long term scenarios. To ensure effective communication channels are established, maintained and developed within the Directorate. To work closely with the Human Resources team in developing a partnership working framework with staff representatives within the Directorate. 6. Governance To develop a strategy to enhance quality standards within the Directorate in line with the overall objectives of the hospital. Establish appropriate mechanisms to monitor achievement and take action in the event of underperformance. To ensure specific quality initiatives within the Directorate are co-ordinated, implemented and reviewed. To manage any operational issues arising from governance reviews. This will often require implementing changes in clinical practice. To identify opportunities for change that will improve or assist the development of clinical practice and which leads to improvements in quality or efficiency within the directorates. To ensure effective risk management and quality assurance policies are in place and they are compliant with Trust policy and procedure 7. Corporate & On Call Duties To participate in the Trusts management on-call rota. To investigate / hear internal staff grievances / complaints from other Divisions as required.
