Total 5 Others level Quality Assurance / Control job vacancies in Dumfries, DG1 1BW

Compliance & Procurement Officer
Kingston upon Thames
Homelessness & Mental Health Focussed Homelessness Service
12 Weeks
36 hours
£18.99 LTD / £16.19 PAYE (inc hol)
Looking for a role that makes a difference in your community? Join our Local Authority client as a Compliance & Procurement Officer, supporting property management and rehousing services for rough sleepers in Kingston upon Thames.
THE ROLE
Deliver high-quality service in managing property acquisition, renewals, re-lets, and hand-backs for private sector landlords and rough sleepers, while ensuring compliance and maintaining strong landlord relationships.

• Ensure properties meet safety standards and support rough sleeper rehousing placements.
• Conduct scheduled and responsive property visits, ensuring compliance with Housing Health and Safety Rating System (HHSRS) for properties in and outside the borough.
• Liaise with landlords, housing providers, and contractors to meet Gas Safe and relevant legislative standards.
• Maintain detailed records, update compliance databases, and provide regular feedback on property interactions.
• Identify and report any non-compliance issues, HHSRS hazards, and Safeguarding concerns from stakeholders.
• Oversee property management expenditures and payments related to rough sleeper schemes.
• Prepare quarterly GLA reports and other required statistical data.

THE CANDIDATE
We are seeking a candidate with previous experience in a similar frontline public housing service role, especially in property compliance and procurement.

• Proven experience in marketing and procurement of private sector properties with a track record in lettings.
• Strong knowledge of housing law, security of tenure, and health and safety for temporary accommodations.
• Familiarity with private leasing schemes, including financial and operational considerations.
• Understanding of rough sleepers' needs within temporary accommodations.
• Skilled in partnership working, negotiation, and case management.

THE CONTRACT

• 36 hours, Monday to Friday, 9am-5pm
• 12 weeks with potential for extension or a permanent position
• Pay: £18.99 per hour LTD rate; PAYE equivalent is £16.19 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call 01772 208966 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £25

Outline of main job duties/responsibilities This text is required as part of the vacancy creation This is a new field and will allow candidates with different accessibility requirements to be able to read and understand what the role entails. If your job description is over the word count you may wish to consider outlining the main & specific responsibilities in the below field and uploading the full job description as a supporting document. This role is based in Hertfordshire at Head Office, multiple clinical locations and home working. The successful candidate needs to be a clinical professional and is expected to work across locations in Hertfordshire to meet service needs and demands. You will need a full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010) Please see attached job description and person specification for more information about this role. JOB PURPOSE SUMMARY: To support the Assistant Director of Quality and Improvement in the delivery of services ensuring an integrated approach at Place and Neighbourhood level focusing on meeting the needs of the community. To play a key role across Adult Services working with all corporate teams to ensure services are delivered in accordance with targets and performance indicators. Work flexibility at both a service line and strategic level depending on identified priorities and support required across the BUs. To lead the operational delivery of continuous quality improvements to enable the Organisation to achieve an outstanding rating. To provide expert professional leadership and clinical advice, challenge and analysis to the Assistant Directors/Service Leads in the BU in order to deliver high quality and innovative operational services based upon best practice evidence. Work closely with the Deputy Director Nursing and Quality, and Head of Risk and Assurance to ensure that improvement strategies for clinical effectiveness, patient experience and patient safety are implemented in practice. Lead the ACP development to meet the growth of urgent and emergency care services within the adult community setting, providing consistency and equity in the role development and expectations of the individuals who are appointed to these roles. MAIN DUTIES and RESPONSIBILITIES: Operational Lead the delivery of high quality effective clinical practice within the Business Unit, supporting the delivery of best practice. Review services Quality wheels interpreting results, identifying gaps and risk using these to focus effort for quality and service improvement. Have a lead role in the BU quality assurance programme providing assurance to the performance reviews. Support the Deputy Director of Nursing & Quality in the delivery of quality improvement, CQUINS, Quality priorities and the implementation of national nursing and AHP strategy in the BUs. Monitor all clinical risks, ensuring that are reflected in the BUs risk registers, and to support operational managers and clinical leads with clinical risk assessment and ensuring escalation in line with agreed processes. Make significant contributions to corporate policies, procedures, strategic and business planning processes from an operational quality perspective. Ensure process are in place to monitor local practice and ensure compliance with CQC standards, NICE guidance and professional regulatory bodies. Patient / Customer Care Ensure patient and public involvement is integral to the planning and delivery of clinical services. Work closely with representative groups to gain feedback on service delivery issues that can be used to inform changes and developments. Ensure that risk assessments are undertaken on an ongoing basis and resulting action plans are implemented and foster a culture of open reporting and analysis. Strategic Management To work as part of the BUs Management Team and lead and contribute to the development of plans, which will support the strategic direction of the Trust and wider local health, education and social care economy, leading on implementation of appropriate service specific plans. Assess the impact of any new national initiatives and legislation within the service, ensuring successful action planning, implementation and compliance. Develop and contribute to written policies, procedures and protocols in line with the agreed development of the services within area of responsibility. Service Development and Improvement Take responsibility for the identification and delivery of service and quality improvement and transformation opportunities, working with commissioners and the transformation lead to achieve standards of best practice across operational services. By evaluating quality data and metrics work with service leads to identify service priorities and develop action plans for service improvement across the county. Ensure improvements in practice identified following complaints, incidents and Serious Incidents are implemented and embedded across adults. Take remedial and correct individual performance management action where required. Work with ICB/PCNs and other stakeholders on required service changes and improvements. Proactively work with communications and engagement to embed service user feedback into everyday service planning. Responsible for instigating clinical audits and development work in order to ensure a continual improvement methodology, engaging with research activities as required. Management and Leadership Provide professional and managerial leadership to staff within areas of responsibility, ensuring implementation of and compliance with policies and procedures. Manage all aspects of Human Resource management, supported by the People Team Business partner and associated People Team services, including recruitment, retention and individual performance management. Provide effective leadership to services within the area of responsibility, ensuring strong clinical leadership is established and supported. Communication and Relationship Building Establish effective means of communication within the service area, so that all staff are fully engaged with the Trusts Quality priorities and Clinical and Quality Strategy. Produce papers and reports as required or as directed by the Assistant Director Always act as an ambassador to the Trust when engaging with patients, commissioners, stakeholders, other external organisations, and members of the public. Build relationships for health and service improvement with key partners, including commissioners, contractors, local Trusts, and partners in local government and the third sector. Information Management Responsible for the collation, collation and interpreting of results for Quality Wheel and peer reviews analyse complex information received from quality wheels and performance metric to produce options for the AD and Director to consider in relation to the quality of services. Ensure all aspects of quality improvement initiatives adhere to agreed processes and standards of reporting against performance standards/ targets. Finance and Resource Management Produce relevant business cases, including the identification of priorities in line with clinical need, national and local targets. To work with the Assistant Director of Clinical Quality & Improvement to establish appropriate and realistic budgets for the service area, supporting annual cost improvements and efficiencies (i.e. PIES) Responsible for authorising expenditure and accountable for expenditure within an allocated budget. Be an authorised signatory for invoices and staff expenses. Initiate plans to deliver service improvements and development in line with benchmarks and best practice. Policy Develop policies for implementation across the trust as required ensuring that they reflect evidence-based practice. Provide expert advice into the Clinical advisory group on policy development and Standard Operating procedures. Adhere to all trust policies and procedures. Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all its staff to be vaccinated as this remains the best line of defence against COVID-19. HCT has been voted one of the top 100 NHS trusts to work for in the country. We are an Armed Forces-friendly organisation and a menopause accredited employer. We dont want you to miss out so be aware that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date. Please make your application as soon as possible

To provide clinical and professional leadership, advice and support, maintaining own clinical competence and professional registration. To provide Professional Leadership to the PHN services across Hertfordshire underpinned by the Institute of Health Visiting (iHV), School & Public Health Nurses Association (SAPHNA), and other relevant professional bodies/national networks; working through the School Nursing Clinical Leads when required. To contribute to the strategic goals of the Public Health Nursing (PHN) and Family Centre Services (FCS), to achieve successful delivery of the service model and contract 2018-2024 (plus 2 years) through the delivery of a comprehensive education programme for the PHN service. To contribute to the achievement of the strategic aims and objectives of Hertfordshire Community NHS Trust. To work effectively with commissioning groups and other stakeholders, ensuring effective communication and partnership working in relation to Quality and Quality Improvement work streams. To support the Assistant Directors and Pathway/Service Leads (Named Services and QI) in the delivery of high-quality services, ensuring an integrated approach, focused on meeting the needs of adults/children and their family/carers. To ensure services are delivered in a highly professional and clinically safe manner, in conjunction with the business support team and in accordance with local and national policies and procedures. To take responsibility for supporting improvement projects across named services, ensuring teams are engaged in change with QI process adhered to. To be responsible for ensuring Quality outcome measures are developed and implemented within areas of service responsibility. To work collaboratively with the Assistant Directors and Pathway/Service Leads in the preparation of the Business Units Delivery Plan, CQUINs and Quality Priorities. Prepare and deliver named service peer reviews as agreed, reporting on the performance of services within area of responsibility.

Youll have considerable experience in adult health or social work/care as well as significant knowledge of current policy drivers and challenges within the sector. You will have a successful track record in working with people, assessing standards of care, managing conflict and promoting the rights of people who use care services.

Salary: £46,116 - £54,441 plus excellent benefits.

Network of offices across Scotland.

Flexible Hours: 140 hours to be worked over a 4-week period.

Up to 37 days annual leave (after 5 years’ service) +6 fixed public holidays.

Contract: Permanent, two-year secondment or locum.

Closing date: Monday 3 June 2024.

Join us and make a difference – for you, for everyone

It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be.  If you are as passionate about high-quality care as we are, and you’re experienced in your field, we’d love to hear from you. We are looking for talented people to join us in making a difference. 

About you

You’ll have considerable experience in adult health or social work/care as well as significant knowledge of current policy drivers and challenges within the sector. You will have a successful track record in working with people, assessing standards of care, managing conflict and promoting the rights of people who use care services.  

We’re currently recruiting for vacancies in our inspection teams.  We are looking for applicants particularly in the central belt, North West Scotland, Argyll and Bute, and Dumfries and Galloway. However, we welcome applications from candidates across mainland Scotland.

About us

We are different because of our great benefits, our investment in learning and development, and above all, giving you the opportunity to help shape care in Scotland. 

What you will be doing as an inspector 

Making a difference through working with services delivering adult and older people care.  You’ll work with people experiencing care, care service providers, managers and staff and be confident in supporting and advising on improvement. 

The skills you need 

If you think this job is where you can make a real difference to people’s lives, there are a few things you need. Whilst it’s important to have the basics, we will support you in developing your skillset throughout your journey with us. 

You’ll be confident about what good-quality care looks like and how to deliver it across adults and older people services. You’ll be resilient and adaptable, able to work on your own initiative or as part of a team, manage competing priorities, build effective networks with partners, and have strong communication skills. Equally, you’ll be good at analysing information and evidence, and you’ll have excellent writing skills to produce reports that are clear, concise, and focused on outcomes.   

We need you to have a relevant qualification (minimum SCQF Level 9) and be registered or eligible to register with a professional body like the Scottish Social Services Council (SSSC), Nursing and Midwifery Council (NMC) or General Teaching Council (GTC). Please see further information at the bottom of this advert on recent updates to the registration process for the SSSC.

All new entrants will start on the grade minimum for the role however we have a generous benefits package which is highlighted below. 

Salary and benefits 

· Salary: £46,116 - £54,441 plus excellent benefits.

· Network of offices across Scotland.

· Flexible Hours: 140 hours to be worked over a 4-week period.

· Up to 37 days annual leave (after 5 years’ service) +6 fixed public holidays.

· Contract: Permanent, two-year secondment or locum.

Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.

In addition to our excellent benefits package, we also pride ourselves on the values we hold, person-centred; fairness; respect; efficiency and integrity - all supported with a culture of care and kindness. We’re proud to be a progressive, supportive employer, and equality, diversity and inclusion are important to us. 

This is an exciting time to join the Care Inspectorate, with an opportunity to be at the heart of change as we consider the impact of the independent care review. We’ve recently changed our recruitment process and how we assess new people.  We’re looking to attract inspectors from a broader range of professional backgrounds and now is the perfect time to come and join us. 

What next?

You can also contact the recruitment team at recruitment@careinspectorate.gov.scot for further information. You’ll also find more information in the job profile and person specification which can be found by clicking the apply button.

Your application should be received no later than 08:00 on Monday 3 June 2024.

The Care Inspectorate is committed to recruiting, retaining and developing a workforce that reflects the diverse communities that we serve. It is vital that we monitor and analyse diversity information so that we can identify how we can improve the way we meet the needs of our applicants and staff. To assist us to monitor the effectiveness of our equality and diversity practices, we would encourage you to complete the equalities monitoring form at the end of the application form.

We anticipate holding Stage 1 of our assessment process on Monday 24 - Tuesday 25 June 2024, and Stage 2 no earlier than Monday 8 July 2024 over a 2 week period.

If you successfully complete our selection process, we’ll either confirm you’re the preferred candidate for a suitable vacancy (based on your specialism and location) or you’ll be invited to join our talent pool for future vacancies that would be suitable for you.

To provide clinical and professional leadership, advice and support, maintaining own clinical competence and professional registration. To provide Professional Leadership to the PHN services across Hertfordshire underpinned by the Institute of Health Visiting (iHV), School & Public Health Nurses Association (SAPHNA), and other relevant professional bodies/national networks; working through the School Nursing Clinical Leads when required. To contribute to the strategic goals of the Public Health Nursing (PHN) and Family Centre Services (FCS), to achieve successful delivery of the service model and contract 2018-2024 (plus 2 years) through the delivery of a comprehensive education programme for the PHN service. To contribute to the achievement of the strategic aims and objectives of Hertfordshire Community NHS Trust. To work effectively with commissioning groups and other stakeholders, ensuring effective communication and partnership working in relation to Quality and Quality Improvement work streams. To support the Assistant Directors and Pathway/Service Leads (Named Services and QI) in the delivery of high-quality services, ensuring an integrated approach, focused on meeting the needs of adults/children and their family/carers. To ensure services are delivered in a highly professional and clinically safe manner, in conjunction with the business support team and in accordance with local and national policies and procedures. To take responsibility for supporting improvement projects across named services, ensuring teams are engaged in change with QI process adhered to. To be responsible for ensuring Quality outcome measures are developed and implemented within areas of service responsibility. To work collaboratively with the Assistant Directors and Pathway/Service Leads in the preparation of the Business Units Delivery Plan, CQUINs and Quality Priorities. Prepare and deliver named service peer reviews as agreed, reporting on the performance of services within area of responsibility.