Quality & Compliance Manager
Salary - £65000 - £75000
Location: Watson Marlow - Bickland Water Road Falmouth
Benefits: Enhanced Carer/Paternity Leave, Additional Holiday, EAP and more
Website: https://www.wmfts.com/en/
Group: https://www.spiraxsarcoengineering.com/
This role will focus on:
The Quality and Compliance Manager is an integral part of the WML Supply Senior Leadership team and critical to our ongoing success.
Responsible for the Quality team and function, you will have both strategic and tactical responsibility for developing, implementing and delivering quality standards, alongside our operational goals.
Demonstrating exceptional people skills, you will lead, mentor, coach, inspire and empower our talented teams and individuals to continuously learn, develop and achieve their full potential.
With an ambition to exceed customer expectations, you will promote a culture of "right first time" and continuous improvement.
Key Accountabilities Include:
- Quality Assurance: Implementing and managing quality assurance processes to guarantee that our products meet established standards and customer expectation. This involves conducting regular audits, inspections, and performance evaluations.
- Compliance oversight: Ensuring our operations comply with industry regulations, legal standards, and customer requirements. To remain informed and updated on relevant laws and regulations, develop compliance policies, and monitor adherence.
- Process Improvement: Identifying inefficiencies and areas for improvement within existing processes. Collaborating with cross-functional teams to implement enhancements, optimise work-flows, and enhance overall operational efficiency.
- Data Analysis: Utilising data-driven insights to assess quality and compliance metrics. Analysing trends, identify root causes of issues, and implementing corrective actions to prevent recurrence.
- Training and Development: Providing training to colleagues and teams on quality standards, compliance regulations, and best practices. Promoting a culture of quality consciousness and ensuring everyone understands their role and responsibilities in maintaining high-quality standards.
- Supplier Management: In collaboration with the Supply Chain Team, establish quality and compliance requirements for our suppliers.
- Customer Audits: Managing a program of customer audits and ensuring that any identified non-conformity's are effectively communicated to the right people for action. You will be responsible for ensuring the appropriate oversight and governance of required improvement actions.
- Documentation and Reporting: Maintaining accurate records of quality and compliance activities, including customer audit outcomes. Generating regular reports for management, highlighting key performance indicators, areas of improvement, and compliance status.
To be successful in this role, you will need:
- Deployment of quality management systems.
- Experienced in manufacturing principles, including a knowledge of the complexities of a working clean room
- Advantageous although not essential - Multi-sector quality systems and standard experience with a particular emphasis on Bio Pharmaceuticals and Medical Devices
- Experience in implementing quality management systems: ISO 9001, ISO 13485 and of GxP legislation and guidance.
- Experience with compliance standards such as: REACH, RoHS.
- Building quality capability.
- Leading and receiving Quality Management system audits.
- Successful engagement of multiple levels of stakeholder, geographies and functions
- Skilled in root cause problem solving e.g. 8D methodology.
- Educated to degree status in aligned discipline and/or equivalent commercial experience.
- Certificates by accredited bodies in Leading Auditing, Quality Management, process improvement methodologies e.g. Lean Manufacturing or Six Sigma.
