Total 15 job vacancies by KMS Technology

Principal IT Business Analysts are responsible for developing the client’s business strategies and models, defining and managing business analysis, design practices and mindset across Agile/Scrum processes. Working closely with stakeholders to formulate strategic insights and propose action plans to achieve client’s business needs.

Key responsibilities:

• Report directly to supervisor(s) and Project Manager if required;
• Work with project team members and others if any;
• Communicate with client counterparts if any;
• Assess the client’s business needs and business processes (current and future);
• Interview the domain experts at the client company to capture all relevant domain knowledge;
• Conduct market research;
• Document the product’s vision and the project’s scope;
• Document the client’s business requirements in detail, (requirement specifications) with all assumptions and caveats included;
• Define quality attributes, external interfaces, constraints, and other non-functional requirements;
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards;
• Participate in peer reviews and inspections of requirements documents;
• Participate in peer reviews of work products derived from requirements, specifications to ensure that the requirements were interpreted correctly;
• Serve as an internal point of contact for development team whenever requirements need to be clarified.

The Brilliant Career You'll Love

Are you passionate about innovative software development and be eager to sharpen your expertise every day?

Do you want to be a part of the Great Team who create awesome billion-dollar Software Products for U.S clients?

Do you love to work in one of the Best Places to Work in Vietnam, Top 10 ITC Company in Vietnam with Good Investment into People Development?

If yes, we strongly believe that you will enjoy each single working day at KMS Healthcare.

The vacancy is an ideal job for the beginners who would like to have a good start for a great career. The winning candidates will have the opportunity to become a Business Analyst who is responsible for understanding the client’s business need, capturing the domain expertise that the client has, and translating this accurately into a succinct requirements document that will serve as the input to the software designers.

Key responsibilities

• Report directly to supervisor(s) and Engineering Manager if required
• Work with project team members and others if any
• Participate in all software development activities following Scrum process
• Perform the following under the coaching of supervisor(s) and Engineering Manager:
  • Serve as a contact point between stakeholders and the development team to ensure that the development team understands the business requirements and that the evolving solution meets the defined requirements.
  • Support gather, analyze and create high-level requirements
  • Participate in product prototyping process, interface mock-up and GUI creation in agile environment
  • Help create and maintain product documentation
  • Turn research and knowledge into actionable plan to drive product development
  • Help prepare and maintain product roadmap which defines product enhancements for short - and long-term releases
  • Help document internal processes, and schedule meetings
  • Support market research to analyze market trends and perform competitor's analysis

• Work with project team members and others if any
• Communicate with client counterparts if any
• Assess the client’s business needs and business processes (current and future)
• Interview the domain experts at the client company to capture all relevant domain knowledge
• Document the product’s vision and the project’s scope
• Document the client’s business requirements in detail, (requirement specifications) with all assumptions and caveats included
• Define quality attributes, external interfaces, constraints, and other non-functional requirements
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards.
• Participate in peer reviews and inspections of requirements documents
• Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
• Serve as an internal point of contact for the development team whenever requirements need to be clarified

The Brilliant Career You'll Love

Business Analysts are engineers who are responsible for developing the client’s business strategies and models, defining and managing business analysis, design practices and mindset across Agile/Scrum processes. Working closely with stakeholders to formulate strategic insights and propose action plans to achieve client’s business needs.

Key responsibilities

• Report directly to supervisor(s) and Project Manager if required
• Assess the client’s business needs and business processes
• Define quality attributes, external interfaces, constraints, and other non-functional requirements
• Serve as a contact point between stakeholders and the development team to ensure that the development team understands the business requirements and that the evolving solution meets the defined requirements
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards
• Deliver documents write-up:  Product’s vision, Project’s scope, Business Requirement Document, System Requirement Specification, Functional Specification Document, System Requirement Document, User Guide and other documents that might be required 
• Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
• Interview the domain experts at the client company to capture all relevant domain knowledge
• Communicate with client counterparts and other stakeholders if any
• Provide mentoring/training if any

• Work with project team members and others if any
• Communicate with client counterparts if any
• Assess the client’s business needs and business processes (current and future)
• Interview the domain experts at the client company to capture all relevant domain knowledge
• Document the product’s vision and the project’s scope
• Document the client’s business requirements in detail, (requirement specifications) with all assumptions and caveats included
• Define quality attributes, external interfaces, constraints, and other non-functional requirements
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards.
• Participate in peer reviews and inspections of requirements documents
• Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
• Serve as an internal point of contact for the development team whenever requirements need to be clarified

• Application Support:
  • Respond to user queries and issues.
  • Provide basic troubleshooting and escalate complex issues.
  • Document resolutions and update the knowledge base.
• Business Analysis:
  • Gather and analyze business requirements.
  • Document requirements clearly and accurately.
  • Assist in preparing functional specifications and user stories.
  • Facilitate communication between stakeholders and technical teams.
  • Support project management activities and ensure timely delivery of milestones.
• Client & Stakeholder Relations:
  • Build and maintain effective relationships with clients and stakeholders.
  • Communicate regularly with clients to understand their needs and provide updates.
  • Ensure client satisfaction and gather feedback for continuous improvement.
• Learning & Development:
  • Stay updated on new and emerging technologies.
  • Participate in training sessions and share knowledge with team members.

• Application Support:
  • Respond to user queries and issues.
  • Provide basic troubleshooting and escalate complex issues.
  • Document resolutions and update the knowledge base.
• Business Analysis:
  • Gather and analyze business requirements.
  • Document requirements clearly and accurately.
  • Assist in preparing functional specifications and user stories.
  • Facilitate communication between stakeholders and technical teams.
  • Support project management activities and ensure timely delivery of milestones.
• Client & Stakeholder Relations:
  • Build and maintain effective relationships with clients and stakeholders.
  • Communicate regularly with clients to understand their needs and provide updates.
  • Ensure client satisfaction and gather feedback for continuous improvement.
• Learning & Development:
  • Stay updated on new and emerging technologies.
  • Participate in training sessions and share knowledge with team members.

The Brilliant Career You'll Love

Senior Business Analysts are engineers who are responsible for developing the client’s business strategies and models, defining and managing business analysis, design practices and mindset across Agile/Scrum processes. Working closely with stakeholders to formulate strategic insights and propose action plans to achieve client’s business needs.

Key responsibilities

• Assess the client’s business needs and business processes
• Define quality attributes, external interfaces, constraints, and other non-functional requirements
• Serve as a contact point between stakeholders and the development team to ensure that the development team understands the business requirements and that the evolving solution meets the defined requirements
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards
• Deliver documents write-up:  Product’s vision, Project’s scope, Business Requirement Document, System Requirement Specification, Functional Specification Document, System Requirement Document, User Guide and other documents that might be required 
• Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
• Interview the domain experts at the client company to capture all relevant domain knowledge
• Communicate with client counterparts and other stakeholders if any
• Provide mentoring/training if any

As a Content Marketing Intern, you have a chance to learn & practice including but not limited to:

• Gain practical marketing experience.
• Learn from experienced professionals.
• Exposure to diverse marketing strategies.
• Networking opportunities.
• Potential for future career growth.

Responsibilities:

• Assist in writing and editing marketing content (e.g., blog posts, social media).
• Conduct market research to identify trends and insights.
• Collaborate with the marketing team on various projects.
• Manage social media accounts, including content scheduling and engagement monitoring.

We are on the hunt for a dynamic Marketing Intern to team up with our Senior Marketing Specialist, focusing on data-driven marketing initiatives. This role is tailor-made for someone passionate about diving deep into data analytics, mastering HubSpot, and playing a pivotal role in executing cutting-edge digital campaigns.

As a Content Marketing intern, you have a chance to learn & practice including but not limited to:

• A launchpad into the world of digital marketing, complete with hands-on training in industry-leading tools and techniques.

• Direct mentorship from seasoned marketing professionals and regular feedback sessions to accelerate your growth.

• Opportunities to own projects in a real-world setting, giving you the chance to leave a tangible impact on our marketing outcomes.

• Participation in professional development workshops and networking events that will broaden your industry connections and enhance your career trajectory.

• A flexible work schedule that respects your academic commitments and a vibrant, supportive team atmosphere.

Responsibilities:

• Take an active role in optimizing our customer data within HubSpot to drive campaign effectiveness.

• Assist in designing and deploying compelling paid advertising campaigns across platforms like Google Ads, Facebook, LinkedIn, and more.

• Collaborate closely with the marketing team to interpret campaign data, deriving insights that will shape future marketing strategies.

• Contribute creative ideas that enhance our digital presence and resonate with our target audience.

• Optimize the digital journey of our target audience on our channels to drive higher conversion

• Lead, shape, and facilitate analysis and feasibility work with stakeholders for emerging change initiatives to build the business case for project activity
• Establish and maintain professional and consultative relationships with customers
• Assess the client’s business needs and business processes (current and future);
• Interview the domain experts at the client company to capture all relevant domain knowledge
• Conduct market research
• Document the client’s business requirements in detail, (requirement specifications) with all assumptions and caveats included;
• Define quality attributes, external interfaces, constraints, and other non-functional requirements
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards
• Maintain expertise and knowledge of the business domain, technologies, and solutions
• Participate in peer reviews and inspections of requirements documents
• Participate in peer reviews of work products derived from requirements, specifications to ensure that the requirements were interpreted correctly
• Serve as an internal point of contact for the development team whenever requirements need clarification

• Lead, shape, and facilitate analysis and feasibility work with stakeholders for emerging change initiatives to build the business case for project activity
• Establish and maintain professional and consultative relationships with customers
• Assess the client’s business needs and business processes (current and future);
• Interview the domain experts at the client company to capture all relevant domain knowledge
• Conduct market research
• Document the client’s business requirements in detail, (requirement specifications) with all assumptions and caveats included
• Define quality attributes, external interfaces, constraints, and other non-functional requirements
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards
• Maintain expertise and knowledge of the business domain, technologies, and solutions
• Participate in peer reviews and inspections of requirements documents
• Participate in peer reviews of work products derived from requirements and specifications to ensure that the requirements were interpreted correctly
• Serve as an internal point of contact for the development team whenever requirements need clarification

Position Overview:

We are seeking a passionate and creative Digital Marketing Specialist to join our dynamic marketing team. The ideal candidate will be responsible for planning, executing, and optimizing our digital marketing efforts across various channels. This role requires a blend of strategic thinking, analytical skills, and hands-on implementation to drive brand awareness, engagement, lead generation.

Key Responsibilities:

• Plan, execute, and monitor performance for lead generation campaigns.
• Develop and implement nurturing campaigns to optimize lead conversion rates throughout the funnel.
• Enhance company visibility and engagement online via listing pages, SEO, and various social channels.
• Optimize outreach campaigns across digital platforms such as Google, Facebook, LinkedIn, Email, and others.
• Identify target accounts, construct ABM databases using audience segmentation, and engage them through personalized multi-channel approaches.
• Collaborate with marketing agencies to ensure the fulfillment of agreed-upon objectives.
• Analyze digital data to generate actionable insights for website optimization, SEO, and digital campaign enhancements.
• Collaborate closely with the sales team to devise marketing initiatives that enhance lead quality.
• Stay informed on evolving marketing trends, including updates to Google algorithms.
• Perform additional tasks as assigned by the line manager.

As the Marketing Specialist at KMS Technology, your primary focus will be on market research and content creation. You will be responsible for conducting an in-depth analysis of Ideal Customer Profiles, potential clients, industries, and market trends to help guide the overall marketing strategy. Additionally, you will drive lead generation, brand awareness, and help educate our target audience by creating unique marketing collateral. The ideal candidate will have strong English proficiency, possess a creative edge and attention to detail, have the ability to think outside the box, and have a keen analytical mind.

Responsibilities (Content and Research Focused):

• Conduct comprehensive research to define and refine Ideal Customer Profiles (ICPs) by analyzing demographics, behaviors, and market needs.
• Work collaboratively with cross-functional teams to tailor messaging and ensure alignment between go-to-market strategies and overall business objectives.
• Identify and research potential clients by gathering information on companies, revenue, decision-makers, and key stakeholders.
• Support the sales team in targeted outreach and engagement strategies.
• Conduct continuous research on industry trends, market dynamics, and competitive landscapes.
• Segment target markets and mailing lists based on research findings, ensuring personalized and effective marketing approaches.
• Create and manage a blog calendar of a variety of relevant industry topics.
• Leverage Generative AI tools like ChatGPT to create detailed blog outlines for our partner agency, resulting in impacts on SEO and website optimization.
• Conduct research and create content outline plans infographics, checklists, datasheets.
• Write multi-page ebooks and whitepapers for specific audiences on trending topics or certain KMS service areas.
• Collaborate with the design team to add visual elements to all content promptly.
• Build and own the KMS video marketing plan (create series and new ideas, help with video editing, lead Q&A video segments, work with KMS leaders to get video recordings, etc.).
• Utilize new marketing tools like Biteable, Leadfeeder, HubSpot, and Crunchbase for research and video creation.

• Segment target contacts, analyze target segment and each touchpoint outcomes in order to shape relevant reach-out messages accordingly via multiple means (emails, LinkedIn, Personal Messaging and Cold Colds). The ultimate goal is to engage right decision makers in high quality first calls for sales manager and director (aka. designated sales).
• Aid marketing and sales to research and qualify inbound leads, then set up first meeting accordingly for designated sales person to pursue further.
• Enrich company and contact data in the target database through constant research and campaign execution outputs
• Nurture highly engaged contacts (through direct touch) and position the service offerings properly to meet the needs and facilitate first meetings for designated sales
• Support sales and marketing in creating case studies and professional sales collateral, participating in trade shows, road shows and industry events as needed
• Aid designated sales to coordinate throughout the sales life cycle of the pursuit/opportunity till closure
• Coordinate customer visits and lead offering pitch presentations.