Total 2 job vacancies by Meridian Business Support

Meridian Business Support are looking for a Customer Service Advisor to our client’s Customer Service Team, based in their distribution site in Aston Clinton, Aylesbury HP22:

This is an On-going Temporary Role Offering:

- Hourly Pay - £11.84ph
- Shift Pattern - Monday to Friday
- Shift Times: 09:30 - 17:00
- Weekly Pay
- Free On site Parking & Great on-site Facilities
- Supported & In depth Training and Induction

As our Customer Service Advisor, you will work as part of the team to manage the incoming calls and emails from our branches and customers who wish to place orders and check up on their orders.

You will be working across multiple systems to find, retrieve and resolve issues alongside managing emails in a shared email box – There could be up to 400 emails a day into the team

Using your experience as Customer Service Advisor, you will administer proactive changes to inbox's, uploads and preparation of documentation, action notification and reminders and track updates through process.

Customer Service Advisor - Responsibilities, Skills & Competencies:

- Have experience in a customer focused role
- Excellent Inbox and Enquiry Management
- Handle all inquiries via telephone and mail professionally
- Ensure that Customers are kept up to date with delivery times
- Operating highly efficient and effective systems and processes
- Keep in touch with the deliveries and management on a regular basis

PLEASE APPLY ONLINE TODAY and a member of the team will be in contact

Would also suit: Customer Service Advisor, Admin, Administrator, Assistant, Office, call centre, call handler, customer service, advisor.

The location of the job is in Aston Clinton, Aylesbury (HP22) and you will need to be able to get to this location on your own accord – there is a free car park available, and Aylesbury (HP22) train station is a 15-minute drive away.

Proud member of the Disability Confident employer scheme

We have a great opportunity for a Warehouse Administrator to join our Stock & Systems Team in our Aston Clinton, Aylesbury (HP22) Distribution Centre, where we are offering:

- Competitive Salary
- Permanent 40 hour a week position
- Monday to Friday - 08:00 - 17:00
- 25 days annual leave + No bank holiday working required
- Your birthday day off after 1 years’ service
- Pension scheme & Life assurance
- An Employee focused company with progression opportunities

As a Warehouse Administrator, you’ll be a key member of the stock & systems team. You will be responsible for our stock control and warehouse management system, ensuring it is accurate and functioning at all times to contribute to the efficient running of the distribution centre.

We're looking for you to have a background in warehouse administration, with great understanding of inbound & outbound stock movement and the ability to communicate with customers and suppliers.

Warehouse Administrator Duties:

- Configuration and maintenance of Warehouse Management System ensuring stock, space and planning optimisation is accurate to achieve a high level of service
- To assist with the site co-ordination on communication processes relating to WMS system changes / enhancements when circulated by the central IT function
- To provide support and advice to operational users for WMS related queries and triage issues before logging defects with IT.
- Assist the site Operations Team with all elements of training for the WMS to new and existing employees, also providing ongoing refresher training.
- Plan and control the transfer of stock between all locations ensuring that the correct date rotations are met
- Liaise with suppliers and customers to deal with queries and deliveries discrepancies.
- Ensure the routines of layout maintenance, housekeeping processes and health checks are completed in line with the agreed schedules
- Coordinate cycle counting disciplines and producing analytical data from the results that identifies trends and recommends corrective action
- Monitor the capture and validate the accuracy of item data for use in the WMS and carry out corrective actions for capacity issues.
- Take ownership for adherence by self and other team members to company Safety, Health, Environmental and Quality processes within the operation

You need:

- Experience of working within a stock and systems administrative role
- Have experience of stock control management gained in a fast-paced environment.
- Have experience of administration and customer services.
- Have WMS knowledge with roll out/upgrade experience ideal.

PLEASE APPLY ONLINE TODAY and a member of the team will be in touch

Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.

Proud member of the Disability Confident employer scheme