At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Are you passionate about revolutionizing the service business of a global technology leader? Do you thrive in a dynamic, and tech-driven environment where creativity and innovation are valued? If so, we want YOU to join our 12-months internship/placement program in our service channel management department!
Our service channel management team is responsible for overseeing the renewal process for our service business and is essential for building strong customer relationships and driving business growth. Your role as an intern is to own and develop the health and wealth of F5’s global services business into our customers, through various routes to market including both our partner channel model and direct. You will support our Global Service Manager in delivering performance metrics to our partners, setting associated objectives and measuring progress.
This role will report to the VP Global Services EMEA, providing you with an opportunity to learn from one of our senior leaders. You will also be supported by our locally based Global Service Manager as your mentor whilst you are part of our program.
Your Typical Day May Involve:
- Provide the link between the various internal F5 services and product teams to develop and maintain a successful services strategy to support F5 business in the country
- Collaborate with cross-functional teams to help drive initiatives to promote product tech refresh and sales of F5 strategic solutions
- Dive into analytics to uncover valuable insights that drive continuous improvement
- Own the services specific relationship and set strategic direction for F5 partners in relation to their services business in alignment to F5 strategic goals
- Manage F5 global services partner programs for annuity streams
You Are:
- Currently studying for a bachelor’s or master’s degree, or a fresh graduate (graduation within 12 months prior to start date)
- Interested in service business management and passionate about technology
- Keen to use and further grow your communication skills and combine these with a commercial and relationship building role.
We’d Love to Hear from You If You:
- Have a desire to learn new skills and develop yourself for future growth
- Have intellectual curiosity and excitement of selling F5’s vision
- Are highly motivated and goal-orientated to succeed both individually and as part of a highly successful team and company
- You have excellent communication skills and are able build collaborative and relationship-driven partnerships internally and externally
Why You Will Love Working For Us:
- Training - You'll receive training to develop your technical and soft skills
- Wellness Weekends - we give you additional two days off per quarter (Friday and Monday) for you to regenerate. It's an 8 additional days per year
- Continuous learning - you'll have the responsibility and autonomy to learn every day as we provide many opportunities for learning
- Mentoring - you'll get support from an experienced employee throughout the internship program
- Annual intern showcase event - you'll get the chance to work with other interns within the EMEA region on projects, present them to our leadership team and other F5 employees, and have fun together
- Permanent role - if you enjoy working with us there is the possibility of converting into a permanent employee as we are always trying to stay with our best interns
- Flexibility - we offer an hybrid working environment including home-based work and collaboration time at our local office.
This will be a paid fulltime internship/placement for a 12-months duration commencing in October 2024.
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The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
