Job Title: Business Development Manager South
Location: Home based with an expectation of business travel to meet with the needs of the business.
Salary: £57000. Plus £4000 car allowance
Hours: Full time, Monday to Friday 9-5
Requirement for frequent travel and overnight stays. Flexibility to respond to business needs and unsociable hours.
**Must have knowledge of the Home Care sector**
Life at Prestige:
People are at the very heart of Prestige, and we want to make life better for them. As a Business Development Manager, you'll grow and develop in an exciting business that puts people at the centre of everything we do.
We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.
Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.
Purpose of the job:
At Prestige Nursing and Care we pride ourselves on our ability to provide specialist Homecare Services for individuals of all ages living within their own homes. We are committed to ensuring everyone receives a person centred, professional service through our local teams of professional carers and registered nurses. It is an exciting time to join Prestige Nursing and care as we embark on a journey to transform the delivery of our complex and homecare services whilst growing our Franchise network. As we embark on this journey, we are seeking a highly skilled and professional Business Development Manager to join our team. The Business Development Manager will play a crucial role in supporting Prestige Nursing and Care to grow a profitable and sustainable Franchise network. Whilst ensuring the company owned businesses grow in line with the company budgets and targets. This position requires someone who can drive sustainable growth. The successful candidate will demonstrate a strategic mindset that places client and colleague outcomes at the centre of their decision making; driving sustainable growth and exceeding expectations in the delivery of high quality care. The Business Development Manager will grow the business and protect the brand of Prestige Nursing & Care.
Responsibilities:
- Understand and work within the structure and ethos of the Prestige Nursing & Care Group.
- Bring clear planning and organisation for business review and development.
- Ensure that all businesses within your remit are operating to the guidelines and standards set out within the
Prestige Nursing & Care Operations manual. - Promote a culture which underpins a strategic approach to growth and development for each franchise.
- Promote a culture which underpins a strategic approach to growth and development for company owned
business in line with financial forecasts and projections issued by Prestige Nursing & Care. - Create and deliver business development plans for both company owned and franchisees in line with business
model expectations. - In line with the Regional Business Development Manager Standard Operating Procedure (RBDMSOP) for
company owned is followed at all times. - To escalate concerns regarding company owned to the Operations team.
- To work collaboratively with the Operations team to ensure company branches grow in line with the budgets
and business development plans. - In line with the Regional Business Development Manager Standard Operating Procedure for Franchising is
always followed. - Ensure that all businesses are working on clear, strategic, structured business development processes and
plans in line with the Regional Business Development Manager Standard Operating procedure. - Take adequate measures (Franchising) to report concerns around any breaches of franchise agreement, which
may include but not limited to brand standards, reputational damage, not following the operations manual. - Take adequate measures (company owned) to report concerns around brand standards or business
behaviours/practices to the Operations team. - Build and develop a clear understanding of our business modelling, regularly review operations manuals to
ensure knowledge is current with our business modelling and work with the operations teams to ensure that
excellent communication is underpinning. - Conduct and ensure good clear lines of communication in line with the franchisor's guidance and
requirements. - To collaborate with the Operations team at Prestige Nursing & Care in terms of producing and submitting
monthly operational data on your geographical business remit. - Providing structured analysis where and as required and details of any operational advisory points needed to
ensure Business Development is taking place. - To submit accurate and evidential expense claims via our digital applications on a regular basis in line with
business requirements and guidelines and in line with the company expenses policy. - To continually explore the potential of other supplier partnerships and opportunities providing guidance and
advice as directed by The Head of Business Development and or Director of Business Development. - To attend monthly business development and operations meetings to share findings and work collaboratively
to break down barriers to growth. - To attend Franchising shows, networking events and company arranged conferences.
- To work away from home with some overnight stays.
Accountabilities:
- To ensure the growth in revenue from the Franchise network meets with Prestige and Nursing Cares 5 year
plan. - The ensure safe sustainable growth in company owned hours in line with agreed budgets.
- To build a safe sustainable network of Franchisees.
Person Specification:
Essential
- Ability to communicate well both written and verbally.
- Confident and have a persuasiveness for "selling" your ideas.
- Able to produce and give presentations at local and public level.
- Experience of working within a regulated sector to deliver performance against set forecasts and projections.
- Ability to work under pressure and to tight deadlines showing drive, motivation, and enthusiasm.
- Ability to use own initiative being creative and good critical thinking skills.
- Ability to self-motivate and manage own workload and diary management.
- Have good organisational skills and diligence.
- Ability to produce accurate detailed work whilst evaluating marketing, recruitment, and business plans for
overall effectiveness in driving growth and development. - Ability to liaise professionally within a competitive business setting where engagement across all levels is
required. - Can show previous experience of growing a business that has been, underperforming and a greenfield site.
- To have a working knowledge of local authority business activities and Local Government working practices
(particularly advantageous is complex case management experience). - Methods of research and gathering information in relation to marketing practices.
- Experience of creating appropriate marketing plans with regard to planning workloads and implementing
strategies.
Desirable
- Applying different marketing principals in various organisational contexts.
- Identifying target markets and the techniques for addressing them and engaging with them (within the
regulated sector). - Understanding how to make influences upon and the objectives of the public, private and voluntary sectors
including current care and regulatory standards for homecare. - Experience of tender submission writing and mobilisation of new tenders.
Competencies & Behaviours:
- Communicating effectively.
- Building successful relationships.
- Driving for results.
- Exhibiting an empathetic approach.
- Self assurance.
What we offer:
- A competitive salary
- 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service.
- An additional day off for your Birthday
- Blue Light Card
- Refer with the Care Friends mobile app and earn extra money
- Cycle to Work scheme for our Head Office, Regional and Branch staff
- Long Service Awards
- Workplace Pension
- Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7
- A range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.
- Annual leave purchase (ALP) scheme
- Supportive working environment with ongoing learning and development opportunities.
- A friendly, agile and flexible working culture
- A range of Family Friendly Benefits - designed to offer you more support, flexibility, and additional time off when you most need it.
- Annual leave purchase (ALP) scheme
Please note:
In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.
Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.
All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.
We reserve the right to close this position early.
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