Total 123 Sales / Marketing job vacancies in Liverpool, L3 5TF

Job title - Business Support Officer
Location - Liverpool
Contract - Temp - Ongoing
Hours - 35 hours Mon - Friday
Start Date: Asap
Salary: £14.86 Umbrella p/h

Key Responsibilities:

• Support the day-to-day operations of the team.
• Deliver exceptional customer service when interacting with internal and external customers
• Assist with processing Requests, including Subject Access Requests and Third-Party Applications.
• Manage postal arrangements, including collection and dispatch.
• Utilise IT systems, including Microsoft Office, to support the team and produce accurate reports.
• Maintain service databases and filing systems, both manual and computer-based.

Profile:

• Enthusiastic individuals eager to learn and develop.
• Strong communication and customer service skills.
• Ability to manage multiple tasks efficiently and effectively.
• Proficiency in Microsoft Office and other relevant IT systems.
• Organized, with good attention to detail.

If you require any additional information regarding the position, please call Arran at Service CareSolutions on 01772 208966 or send an email to arran.fitchie@servicecare.org.uk

HR Business Partner who has previous experience in Change Management / Organisational Development (OD) / Employee Engagement and Continuous Improvement is required for a well-established organisation based in Liverpool, Merseyside, North West England.


SALARY: up to £46,500 per annum + Benefits

LOCATION: Hybrid / Liverpool, Merseyside, North West England

JOB TYPE: Full-Time, Permanent


JOB OVERVIEW

We have a fantastic new job opportunity for an HR Business Partner who has previous experience in Change Management / Organisational Development (OD) / Employee Engagement and Continuous Improvement.

Working as the HR Business Partner you will play a critical role in driving organisational change, enhancing employee engagement, and supporting continuous improvement initiatives.

As the HR Business Partner you will work closely with senior leaders and managers to develop and implement HR strategies that align with business objectives, ensuring the organisation remains agile, innovative, and people-centric.


APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES

Your duties as an HR Business Partner include:

• Change Management: Lead and support change initiatives across the organisation, ensuring smooth transitions and positive outcomes for all stakeholders

• Organisational Development (OD): Design and implement OD strategies that enhance organisational effectiveness, culture, and performance

• Employee Engagement: Develop and execute engagement strategies that foster a motivated, high-performing workforce and enhance employee satisfaction

• Continuous Improvement: Identify and drive process improvements within HR / Human Resources and across the organisation to optimise efficiency and effectiveness

• Business Partnering: Act as a trusted advisor to senior leaders and managers, providing strategic HR guidance and support on all aspects of people management

• Talent Management: Support talent development initiatives, including succession planning, leadership development, and career progression

• Data-Driven Decision Making: Utilise HR data and analytics to inform decision-making and measure the impact of HR initiatives


CANDIDATE REQUIREMENTS

• Previous experience as an Human Resources Business Partner or in a similar Human Resources role

• Strong background in Change Management, OD, Employee Engagement, and Continuous Improvement

• Excellent communication and relationship-building skills

• Proven ability to influence and challenge senior stakeholders

• Experience in developing and implementing HR strategies aligned with business objectives

• Data-driven mindset with the ability to use analytics to drive HR decisions


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12523

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Liverpool, Merseyside, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

AWD-IN-SPJ

Location: Old Swan
Hours per Week: 8 hours with the opportunity to work more hours.
Shift pattern: Part-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interview  
Salary: £8.65 - £11.90 per hour

If you love retail, you’re in the right place.  

Are you looking to join a great place to work?  We are recruiting for a Sales Assistant to join the team! 

Let’s talk about the job: 

No two days are the same here at Savers and the ideal Savers Sales Assistant has a positive can-do attitude, who loves getting involved and working as part of a team. You are all about making our customers feel great and leaving them with that Savers smile. You are the hero in store that ensures our store standards are insta worthy. We recognise you are the future leaders of Savers. The challenge doesn’t stop there – our SAs are well known in their store, as they get the opportunity to connect with their local community and offer our customers the best deals on the high street. 

Let’s talk about the benefits: 

· Up to 33 days holiday entitlement 
· Company sick pay and pregnancy loss policy. 
· Wagestream - access to an app that gives you power over your pay and supports financial wellbeing 
· Aviva Digicare Workplace+ - access to free digital healthcare services such as digital GP appointments and mental health consultations 
· Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug 
· Employee Assistance Programme with Retail Trust 
· Your career, your way – a clear progression plan, steered by us and driven by you! 

Let’s talk about you: 

· Are you passionate about the products we sell?  
· Are you excited to work in a fast-paced retail environment?
· Do you love getting stuck in and being a team player?

If you can say yes to all those things - whilst keeping people at the heart of everything you do - then this could be the career opportunity you have been searching for!

Next steps… 

If your application gives us that bargain buzz, you will be contacted to arrange a phone interview within 14 days of application. Good luck!  

Here at Savers, we love inclusivity. If you need any adjustments to support you through your candidate journey, please email us: savers.jobs@uk.aswatson.com  

The Recruitment Co is looking for a couple of Telesales Agents for one of their rapidly growing clients based in Liverpool City Centre.

What we're offering:
- An opportunity to work within a vibrant workspace with a rapidly evolving team.
- A competitive salary of £30,000 plus Commission, OTE of £48,000
- Core office hours of 9am to 5pm.
- No weekend work.

What we're looking for:
- Someone who's had a couple of years experience within a B2B telesales role.
- Someone who's tenacious, whose persistence will reward them generously.
- Someone who has a proven record of bringing in new clients, consistently.
- Someone with a can-do attitude and a positive spin on life.

The role:
- Reaching out to potential new clients, validating them and attempting to book sales calls/meetings.
- Generating leads and validating incoming leads.
- Managing workload through KPI's and effective time management.
- Data management including GDPR.

If you think this role could be your next step, please reach out to Stephen on 01512361110 or

Alternatively apply with the link above.

The Recruitment Co are an equal opportunity recruitment agency.

CPWarrington

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

This role is posted on behalf of The Recruitment Co., a sister company of Blue Arrow.

We are working closely alongside a Local Authority in Liverpool to assist with the appointment of a Business Support Officer, on a 2-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £12.71 - £15.90 per Hour

Responsibilities:

To support the Executive Board Members and other LSCP Team members and sub-groups to ensure local multi-agency safeguarding arrangements operate effectively and support the delivery of safeguarding arrangements to multi-agency partners across Liverpool.
Qualifications:

Must have strong organisational, administration skills and be highly skilled in all IT systems.
Must be experienced in arranging meetings, preparing agendas and accurate minute taking.
Must have experienced of producing a range of reports and data.
Must have strong interpersonal and professional relationship skills and be able to work autonomously.
Please note:

You should be available to work immediately or at a short notice.
You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1309927

We are working closely alongside a Local Authority in Sefton to assist with the appointment of a HR Business Partner, on a 2-week contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £18.55 - £23.20 per Hour

Responsibilities:

Ensure that the Councils sickness absence procedures are managed efficiently and effectively and that the procedures are fully adhered to and that liaison with TU representatives is conducted as appropriate.
Ensure managers and other supervisory staff are fully conversant with the sickness absence policy and procedures and have completed the necessary mandatory training. Produce communications to staff, training and awareness briefing as required.
Undertake in-depth analysis of the sickness absence data and produce statistical reports for management as required.
Ensure reasonableness and equality in all aspects of decision-making relative to the implementation of the sickness absence processes.
Ensure that a robust methodology is maintained relative to the sickness absence procedures and that any failure to adhere to the procedures is effectively managed to the ensure future compliance.
Qualifications:

Level 2, or equivalent, in English and Maths
experience in a Generalist HR Role or ability to demonstrate related experience
Experience of negotiating/consultation and handling employee relations issues and liaison with Trade Union representatives
Please note:

You should be available to work immediately or at a short notice.
You should have right to work in U.K
This role requires a basic DBS
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1328245

We have an exciting opportunity to join our Anfield Store as a Senior Sales advisor. In this role you will be a part of our store management team, working closely with the store manager, assistant manager and supervisor in order to drive the store team to ensure excellent customer service and store performance.

What will you be doing?

• Understanding store targets and KPIs to ensure that targets are delivered.
• Taking responsibility for running departments within the store and running the store and ensuring that all targets are met, and high standards are maintained at all times.
• Managing the shopfloor and back-office areas, including queues, customer issues, stock availability issues and printing issues, to ensure that high standards are delivered and maintained.
• Ensuring all deliveries are received and processed in most efficient manner and the shopfloor is commercially merchandised.
• Undertaking keyholder responsibilities, which will include holding the store in the absence of the Store Manager, Assistant Manager & Store Supervisor.
• Responsibility for running the store and day to day management of the store and store staff and responding to call outs (as appropriate).
• Opening and closing the store, carrying out till counts, investigating, resolving, actioning or escalating any till losses or discrepancies, cashing up, safe counts, banking and managing collections, to complete all of this in accordance with Store standards and compliance checks.
• Reviewing the daily handover documents and daily planner to allocate daily activities to the store team, using this detail to talk through the daily brief with the team, providing key targets for the day and allocating sections and/or jobs to the store team. Reviewing that activities are being actioned and follow up as necessary.
• Completing management paperwork as required, including, but not limited to reviewing store reports and using these reports to implement any action and/or decisions. Ensuring all paperwork and store actions will deliver consistent results above the retail benchmark for Store Compliance Audits.
• Completing customer service observations and floor walks to ensure we maintain high store standards and direct the team to implement any actions.
• Supporting with shopfloor moves and any promotional activities and product launches, for example Kit launch and taking responsibility for any key actions in preparation for key launches/events.
• Supporting the management team in delivering refresher training to the existing store team, whilst supporting the induction and training of new store team members.
• Undertaking all tasks in accordance with our retail standards and to participate in regular meetings and training.

Who are we looking for?

To be successful you will have previous experience working in a retail store and have the ability to motivate and drive a team. You’ll have previous leadership experience in a retail environment. You will also have strong product awareness and understanding of good customer experience. Including worked in a customer facing setting, where you have developed excellent customer service skills.

You will have excellent numerical and analytical skills and be able to solve problems quickly and effectively. You`ll have an eye for detail and be confident working in a fast paced environment, working as part of a team and independently, with the ability to make operational decisions.

Why should you apply?

Liverpool FC Retail is a multi-channel operation, and we have 6 stores located at the Anfield Stadium, Williamson Square, Chester, Belfast, Liverpool One, and Dublin. Liverpool FC Retail has one of the most comprehensive product ranges in world football; we carry at least a thousand different products at one time, which rise during peak trading.

This is a full-time permanent role working 40 hours per week. Your main base will be our Anfield Store.

To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme.

You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community.

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment. This role is subject to a satisfactory enhanced DBS check.

#LFCjobs

We have exciting opportunities for individual to join our Liverpool FC team as Retail Sales Advisors at our Anfield Store. We’re looking for an individual who is passionate about customer service and enjoy working as part of a team. In this role you will be responsible for ensuring that the overall customer experience within the Liverpool Football Club Store is to the highest possible standard.

What will you be doing?

• Dealing with customer sales and refunds, ensuring a focus on customer care and the customer experience.
• Till work including processing cash and card payments.
• Gaining and building upon Product knowledge to provide advice and guidance on product selection to customers.
• Basic Sales Management through driving the AVS, UPT and Conversion by offering add on sales and upselling.
• Merchandising/display.
• Stock shrinkage and cash flow controls.
• Supporting in receiving and storing the delivery of large amounts of stock.

Who are we looking for?

To be successful, you will have previous retail and/or customer service experience in a customer facing role and can demonstrate this important skill set, with excellent numeracy and literacy skills. Having strong interpersonal and communication skills, you will be confident in delivering excellent customer service and working as part of a team. A retail and/or customer service qualifications would be advantageous. You will be able to work flexible hours.

Why should you apply?

Liverpool FC Retail is a multi-channel operation, and we have 7 stores located at the Anfield Stadium, Williamson Square, Chester, Belfast, Liverpool One, Swords Dublin and ILAC centre Dublin. Liverpool FC Retail has one of the most comprehensive product ranges in world football; we carry at least a thousand different products at one time, which rise during peak trading.

This is a full-time role on a permanent contract working 40 hours per week, on a 5 from 7-day basis. Your main base will be our Anfield Store.

To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme.

You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community.

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

#LFCJobs

We are working closely alongside a Local Authority in Sefton to assist with the appointment of a Business Support Assistant, on a 5-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £12.51 - £15.65 per Hour

Responsibilities:

The successful applicant will have responsibility for providing business support for the team including: supporting the team with Sefton Liquid Logic database, typing, telephone duties, note taking in a variety of operational meetings, co-ordinating the gathering of information from other agencies to support the manager and any other admin duties within the team.
Qualifications:

Excellent communication and interpersonal skills are essential.
IT skills and operational skills in the use of Liquid Logic.
The role requires the ability to work under pressure in a team setting. A flexible approach is necessary
Please note:

You should be available to work immediately or at a short notice.
You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1320985

APPRENTICESHIP - Road Logistics Sales Team (Starting 21st October 2024) | Liverpool | req117520

Are you looking for a challenging and rewarding career in the logistics and freight forwarding industry? Look no further! We are currently seeking a motivated and enthusiastic individual to join our Road Sales team in Liverpool. As a member of our team, you will have the opportunity to work with some of the best in the business and begin your career in sales.

YOUR ROLE

Our Road Logistics team at Kuehne+Nagel provide hundreds of customers with the services to move their goods across Europe. The sales team work directly to source, engage and maintain our customer base, ensuring that our customers shipments are booked in efficiently and delivered on time. We work with a diverse customer base - you could find yourself shipping Canoes to Croatia or Shoes to Slovakia. Every day is different! This role offers an exciting opportunity to showcase your sales skills, expand your professional network, and contribute to the company's growth strategy. You will receive comprehensive training and support to excel in a fast-paced and rewarding sales environment. This is not just another job, it's an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you!

YOUR RESPONSIBILITIES

Over the two years you'll be learning how to:

• Efficiently process bookings from clients and overseas agents on to our system.
• Provide operational support for the Sales Managers when required.
• Liaise with all relevant parties throughout the shipment to organise the movement of goods by providing exceptional customer service ensuring their satisfaction and retention.
• Deal with any issues that may arise during a shipment and ensure the client and/or Sales Manager is updated
• Process sales and purchase invoices of the branch
• Collaborate with colleagues and participate in meetings and training sessions
• Make sales calls, engage and onboard new customers
• Analyse sales performance statistics and prepare/deliver customer review meetings

YOUR SKILLS AND EXPERIENCES

• The minimum entry requirement for this apprenticeship is Five GCSEs at grades 3 - 9 / A*-D including Maths & English)
• Our company values candidates who are passionate about providing excellent customer service, have a strong work ethic, and are able to communicate effectively with others. Good planning and organization skills is important and you will need the ability to multitask and be a self-starter.
• Previous use of Microsoft Outlook and Excel is beneficial.
• Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years.
• This is an entry level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the position for you. However, we would welcome your application for one of our other vacancies which can be found on our website.

Key Information:
Apprenticeship Contract: 21st October 2024 - 16th October 2026
Working hours: Monday - Friday, 09:00 - 17:15
Place of work: Office based

Recruitment Process:
Step 1: Applications will be reviewed on a rolling basis.
Step 2: Shortlisted candidates will be invited to complete a telephone screening call with a member of our Resourcing team. This is a great opportunity to find out more about the business and for us to understand why you are interested in this apprenticeship and what you feel you can bring to the role.
Step 3: A final shortlist of candidates will be invited to an interview onsite with two members of the hiring team
Step 4: All candidates will receive telephone feedback after their interviews and if offered will be invited to return to the office for a further site tour and to provide right to work documentation.

GOOD REASON TO JOIN

We are thrilled to offer you a chance to join our amazing group of apprentices. You can expect a competitive starting salary of £15,500 in year one with an increase after 12 months, and a great bonus once you have completed your apprenticeship. But that's not all! You will also receive attractive benefits and an Apprentice NUS discount card. We understand that starting a new job can be daunting, but don't worry! You will be supported throughout your journey by a network of mentors, line managers and previous apprentices. They will help you achieve your qualifications and progress along your apprenticeship journey. Don't miss out on this fantastic opportunity! Apply now and take the first step towards a bright future.

ABOUT KUEHNE+NAGEL

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

UK Future Talent
uk.futuretalent@kuehne-nagel.com

Finance Business Partner

Location: Hybrid

Salary: £60,000 – £65,000 depending on experience

Working hours: 37.5 with a regular Mon-Fri Pattern

We are currently seeking a highly qualified and experienced Finance Business Partner to join our team at HMP Altcourse.

As a Finance Business Partner, you will play a crucial role in providing financial leadership to the operational team at HMP Altcourse. Insights to our business leaders, supporting strategic decision-making, and driving business performance. You will collaborate closely with various departments, such as sales, operations, and marketing, to ensure financial objectives are met and exceeded.

In this role, you will be responsible for developing and maintaining financial models, conducting data analysis, and providing recommendations to improve financial performance. Additionally, you will partner with key stakeholders to develop and track budgets, forecasts, and operational plans. Your exceptional financial acumen, strong analytical skills, and ability to effectively communicate complex financial information will be critical for success in this role.

Working with Sodexo is more than a job, it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you, you’ll act with purpose and have an impact through your everyday actions.

About You:

Experience and knowledge requirement for this role:

• Qualified Accountant with minimum 5 years PQE and you must have CCAB qualifications to be considered for the role.
• Prior finance business partnering experience at SLT level working within a large, multi-service FM contract environment with knowledge of complex contracts is desirable.
• Proven track record in influencing decision making within a business and improving performance with substantial positive profit impact.
• Previews experience of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business, whilst meeting deadlines
• The ability to connect financial and non- financial metrics to business drivers and actions.
• You will be ensuring the accounting controls, policies, procedures and compliance are maintained according to company policies
• As a finance business partner you will be in charge of oversight of core, periodic reporting and analysis – ranging from management accounts to trend analysis, from compliance to statutory reporting.
• You will be ensuring the finance department runs smoothly and provide effective services to the internal and external stakeholders.
• Developing your team to provide effective cover and create career development pathways that would benefit individuals and Sodexo.
• To provide financial leadership to the operational team at HMP Altcourse
• You will be using the contract change process to identify and resource new business growth opportunities.

What we offer

Working with Sodexo is more than a job, it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you.

In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Wide range of Employee benefits
• Access to ongoing training and development programs
• Countless opportunities to grow within the company.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. We operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.

We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Ready to be part of something greater?

Apply today!

Business Support Officer (Grade 4)

Description
We are currently seeking a highly organized and detail-oriented individual to join our team as a Business Support Officer (Grade 4). As a Business Support Officer, you will play a crucial role in providing administrative and operational support to our business teams. This is a fast-paced and dynamic role, requiring excellent problem-solving skills and the ability to handle multiple tasks simultaneously.

Responsibilities
Assist in managing the day-to-day operations of the business teams
Coordinate and schedule meetings, appointments, and events, ensuring all relevant parties are informed and prepared
Prepare and distribute documents, reports, and presentations, ensuring accuracy and confidentiality
Maintain and update databases and filing systems, ensuring data is organized and accessible
Handle incoming and outgoing communications, including phone calls, emails, and mail
Collaborate with team members to develop and implement efficient administrative processes and procedures
Provide general administrative and clerical support as needed
Requirements
High school diploma or equivalent; associate's degree or higher preferred
Proven experience in an administrative support role, ideally within a business setting
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent written and verbal communication skills
Strong attention to detail and ability to accurately proofread documents
Solid organizational and time management skills, with the ability to prioritize tasks effectively
Ability to work independently and as part of a team, with a positive and proactive attitude

Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £12.71
Location: Liverpool, Merseyside

Should you wish to apply for this job opportunity, please, send an up to date CV.

You will be a proactive and highly motivated, CCAB or CIMA qualified accountant, with post qualification experience, with strong IT skills and competent in the use of Microsoft Office. The Commercial Finance Business Partner will need: To lead on all aspects of financial management of the Division to ensure financial viability To oversee the preparation of divisional budgets in accordance with guidelines and deadlines provided by the Director of Finance Provide strong leadership to the divisional finance team.

We have an exciting opportunity for a China Sales and Account Manager role in a London-based education company. The company is looking for a Chinese Sales Manager (for the Chinese market) to join the team and play a pivotal role with Chinese customers and prospects in the China overseas study programs. In this role, the Sales Manager will be responsible for establishing relationships with existing and potential clients within and outside the community. They will ensure that all customer inquiries are addressed promptly and effectively, and that comprehensive handover notes are provided to the team.


Job Requirements:

Proficiency in Microsoft Office suite: Word, Excel, PowerPoint, and Outlook.
Professional proficiency in Mandarin.
Fluent in English.
Over three years of advanced experience in organizing overseas study tours.
Experience in hosting Chinese delegations and groups in the UK.
Preferable experience with Customer Relationship Management (CRM) systems, particularly HubSpot.
Familiarity with Microsoft Teams and Zoom for video conferencing.
Experience in designing travel itineraries and camp products.
Skilled in recruiting agents and promotional partners.
Ability to liaise with the Education Bureau and Foreign Affairs.
Expertise in managing relationships with Chinese partner schools.
Account management across a network of local partners and agents in China.
Proficient in handling inquiries and securing business in a competitive environment.
Experience with task management software, such as Monday.com.
Exceptional written and verbal communication skills; proactive in seeking clarification.
Strong planning, organizational skills, and attention to detail.
Quick thinking and effective problem-solving abilities.
Highly articulate in both written and verbal communication.
Capable of efficient time management in a fast-paced setting.
Able to work independently and proactively resolve issues.
Demonstrates hard work and persistence.
Degree required.
Preferred, but not essential, experience in sales, telesales, and appointment setting.

Job Responsibilities:

Expand the customer base in public, private, and international schools across China.
Expand the network of agents.
Strengthen connections with the Education Bureau.
Generate and convert sales inquiries into opportunities.
Lead the development of a professional sales and account management team.
Enhance and expand the profiles of our contacts in China.
Increase community awareness about the company and how it supports schools in developing global perspectives.
Follow up on sales calls with proposal quotes based on expert recommendations.
Send reminder prompts at key stages of the sales funnel.
Schedule appointments for our sales team and school transformation specialists.
Support the operational organization and execution of student exchange programs.
Serve as a central and persuasive advocate for the brand, representing both on-site and off-site customer experiences.
Manage accounts of existing customers and partners, ensuring continuous growth and maintenance.
Be mindful of, responsible for, and supportive of the overall business efforts to drive targeted year-over-year growth and revenue in all regions.

Referrals

If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.

About Us

Mandarin Recruitment is a service that helps UK and China businesses & organizations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese-speaking market, allowing us to be the leading organization for specialist Mandarin recruitment.

Job title - Business Support Officer
Location - Liverpool
Contract - Temp - Ongoing
Hours - 35 hours Mon - Friday
Start Date: Asap
Salary: £14.86 Umbrella p/h

Our client is seeking an experienced Business Support Officer (Grade 4) to join their team at an Adult Learning Centre. The successful candidate will provide confidential administrative support to the Business and Operations Manager and the staff.

Responsibilities

• Supervising the administration staff to ensure that work is prioritised and carried out in accordance with service priorities, policies and procedures.
• Maintaining systems and procedures that ensure accurate data capture, recording, maintenance and retrieval of learner information in accordance to service standards and procedures.
• Assisting in the implementation of the service policies and procedures relating to health and safety and ensuring that Health and Safety legislation is adhered to.
• Facilitating learner enrolment by providing excellent customer service, information and guidance and undertaking assigned duties and processing associated documents and fee payments.
• Processing all financial orders on SAP, liaising with Procurement, Exchequer Management and assisting the Business Support and Operations Manager in all aspects of finance.
• Preparing statistical information for managers/service needs.

Requirements

• Adequate numeracy and literacy skills needed for this post and be able to show they have been trained in administration practices, customer care/front line service, relevant IT skills and knowledge of software packages, and a relevant Level 3 qualification or equivalent experience.
• Experience in administration support, for example, producing reports/documents/teaching materials, record keeping, using a variety of ICT packages.
• Experience in general clerical duties - filing, photocopying and stock maintenance.
• Experience of ordering goods/services and monitoring expenditure.

If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208966 or send an email to arran.fitchie@servicecare.org.uk