Contract Type: Permanent
Working Hours: 37 hours per week Monday - Friday 8:30 am - 5:00pm
Worker Type: Onsite Worker
Salary: Starting Salary £25,992 (level one) to £26,385 (level three) per annum (pro-rata for part-time)
Location: Crocus Field Children's Residential Home, Arkwright Walk, Nottingham. NG2 2HN
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here
About the Role
To provide a comprehensive and flexible council-wide tailored business support service to internal and external customers of Nottingham City Council, enabling consistency of service delivery across the council and wider community.
Business Support Officers are expected to advise and respond to a range of enquiries from customers, signposting to services and requesting responses on their behalf. They will also organise, maintain and develop information systems, progress chase on a range of matters to ensure colleagues achieve Corporate, Departmental and external deadlines, as well as effectively communicating with internal and external customers face to face, in writing and over the telephone while adhering to the business support standards.
The successful candidates will provide administrative support to the team at Crocus Field Children's Residential Home who provide short term care for children up to the aged of 18. The candidate will be expected to provide holiday and sickness cover for Business Support Colleagues in other residential homes across Nottingham.
About You
- Ability to use a computer in order to prepare correspondence and maintain computerised records, and able to adapt to new IT packages;
- Ability to work under pressure and to fixed deadlines;
- Good written and verbal communication skills;
- Sensitivity to the needs of customers and staff.
- A DBS enhanced check for a regulated activity is required for this post.
You can find the job description for this post here
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries please contact Kevin Bianco, Service Delivery Manager, by email at kevin.bianco@nottinghamcity.gov.uk or call 0115 876 2738.
Closing Date: 6th December 2024
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: 12th December 2024
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home
By applying to this job, you agree to our Terms & Conditions.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
