About You
Do you have strong self-management skills and solid business acumen to deliver agreed-on tasks within deadlines? Are you up for the challenge of managing a team of smart, dedicated co-workers? Are you proactive with strong communication and project management skills and can maintain a pragmatic approach without compromising quality? Do you have confidence in leading by example, and loyalty, commitment, and dedication to the goals of the company?
If your answers are YES, then this is the perfect role for you!
Your Responsibilities
The Business Information Research (BIR) Operations Manager will oversee a group of BIR Leads and/or analysts who are responsible for the creation and maintenance of RepRisk’s datasets, with a focus on companies and infrastructure projects, which are vital inputs to the RepRisk® ESG Risk Platform. The BIR Operations Manager will oversee the development of the BIR Leads and the corresponding analysts, building a client centric culture to ensure performance standards are met and supporting the overall goal of establishing Manila as the centre of excellence for dataset management.
The BIR Operations Manager will focus on the development and well-being of the team, while setting out individual roadmaps for the group’s future with the company and is expected to be a conduit for process improvements and strategic decisions. The BIR Operations Manager is also expected to collaborate with other divisions and Department Heads located in Asia, Europe, and North America in support of strategic projects and the company’s overall goals.
This role will report directly to the Head of BIR in the Manila office.
As a key player in our dynamic team
- You work closely with the Head of BIR and the BIR Leads to ensure that requests from internal and external clients located across Asia, Europe, and North America are processed in a timely and accurate manner
- You manage the BIR teams and resources to carry out multiple deliverables including projects and ad hoc tasks requested by various and at times, competing stakeholders by deliberating and identifying priorities based on agreed and committed goals and objectives
- You support and contribute to the BIR teams development by conceptualizing, developing, and innovating processes in terms of quality and efficiency gains, through the use of technology or other strategies
- You help institute quality control mechanisms to ensure comprehensive and accurate coverage, as well as timely maintenance, of RepRisk’s datasets focused on companies and infrastructure projects, including structure and relationships (subsidiaries, affiliates, etc.) and associated corporate actions resulting from M&As, spin-offs, reorganizations, and other corporate actions
- You coach BIR Leads effectively and set an example when it comes to data integrity, purposeful, open and solution-oriented communication, as well as performance monitoring and professional and personal development
- You chair the weekly Business Information Research Council meetings whenever the BIR Head is away while proactively sharing acquired knowledge and contributing to corresponding projects on a regular basis
