Total 7 job vacancies by Support Shepherd

Position : Import Coordinator

Working Hours : Monday - Friday; 9AM -5Pm EST

Salary: USD 800 - USD 2,000/month

About:

This role will manage the day-to-day flow of packing lists and container reconciliations, assisting the import department in

meeting production needs. This role demands a detail-oriented professional capable of handling large volumes of data accurately in a dynamic, fast-paced environment.

Main Responsibilities:

• Upload all packing lists into our ERP system, ensuring accuracy and compliance.
• Compare the Weekly Bookings Report with received documentation to verify all shipping documents are entered into our ERP system.
• Retrieve open POs from the vendor portal and distribute them to factories weekly.
• Identify and rectify errors on packing lists, communicating with overseas factories as needed.
• Reconcile purchase orders and containers with the warehouse as needed.
• Save all documents in Document Manager.
• Prepare and process One of a Kind (OAK) sample tags for new designs in the sample showroom.
• Create and submit tasks in Asana for all back labels and POP for all POE/FOB

orders.

• Minimum of 2 years of relevant work experience preferred
• Familiarity with shipment documents.
• Proficient in Excel with a strong ability to manipulate files to meet portal upload specifications.
• Excellent analytical, problem-solving, and organizational skills.
• Detail-oriented with the capability to handle large volumes of data accurately.
• Ability to work in a fast-paced environment.
• Effective communication skills for collaboration with cross-functional teams.
• Adaptable and responsive to changing requirements in a dynamic environment.

​LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!!

Position:  Inventory and Supply Chain Analyst

Working Schedule:  Monday to Friday, 8 AM to 6 PM (EST) | 9 PM - 7 AM (PH Time) (8-8.5 hours per day)

Salary Range:  $1000 - $1,500 / Monthly 

ABOUT THE COMPANY
The company is 3x winner of the “Best Of” award, and strives to have the best culture, benefits, and work environment of any company, big or small. We are stable with over 30 years in the business and are experiencing major growth in an ever-changing retail landscape. They represent some of the largest manufacturers, selling and managing their brands at Target. Our primary job is creating a work environment where our team members can thrive.

ABOUT THE ROLE:

The inventory analyst position plays a key role by managing many of the day-to-day operational activities as well as supporting long term strategic initiatives. The role will be both analytical and strategic in which you will take ownership for extracting data, preparing data for weekly reporting, applying critical thinking, and providing recommendations that will enhance the business moving forward.

RESPONSIBILITIES:

Quantitative Analysis:

• Manage the delivery of timely analysis to support brand in-stock goals.
• Understand, analyze, and synthesize required data sets for actionable insights.
• Provide recommendations to achieve and exceed in-stock targets.

Relationship Management:

• Act as a client advocate, providing data and insights to enhance existing processes.
• Utilize various communication tools for knowledge transfer and relationship building.
• Foster resilient relationships with brand partners.

Communication:

• Communicate effectively, both verbally and in writing, ensuring open exchange of information.
• Foster a sense of resiliency to achieve goals and overcome unexpected obstacles.

Specific Responsibilities:

• Keep all items within out-of-stock goals at Target.
• Stay updated on industry trends through trade publications.
• Develop fluency in required systems: SOLYS, Partners Online, Vendor IQ, Target.com.
• Plan, forecast, and allocate inventory using in-depth planning techniques.
• Develop business strategies to drive sales.
• Analyze inventory statistics through financial analytics.
• Execute weekly and ad-hoc reporting to support business needs.
• Proactively address inventory issues through data analysis.
• Build strong relationships with vendor/retailer inventory and planning teams.
• Collaborate across internal, vendor, and retailer partners to address challenges.
• Leverage problem-solving skills to identify root causes and drive improvements.
• Advocate for what is right for the business.

QUALIFICATIONS:

• At least 1-3 years of proven experience in quantitative analysis and inventory management.
• Strong communication skills, both verbal and written.
• Proficiency in Excel is essential.
• Proficient in tools like online documentation, video, Microsoft Teams, and phone for knowledge transfer.
• Familiarity with inventory planning systems: SOLYS, Partners Online, Vendor IQ, Target.com.
• Previous success in developing business strategies to drive sales.
• Knowledge of financial analytics for analyzing inventory statistics.
• Ability to build and maintain strong relationships with vendor/retailer inventory and planning teams.
• Collaborative mindset to work across internal, vendor, and retailer partners.
• Problem-solving skills to identify root causes and drive improvements.
• Adherence to ethical and professional standards.
• Positive and upbeat attitude and solution-focused mindset.
• Team player mentality, recognizing that "we are in this together."

DEVICE / CONNECTIVITY REQUIREMENTS:

• At least 50mbps internet speed
• Must have their own Permanent Work From Home Equipment like Laptop, Personal Computer with External Monitor.

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Position : HR Staffing Specialist

Work Hours (Client) : EST; total of 40 hours/week (shifting schedule with some days required to work longer shifts, but fewer days in a week, see this table as an example)

: Normal business hours during first few weeks for training

Holidays : TBD

Pay Range : $800-$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The company is the world's leading provider of personalized in-home care services. We have over 1,100 independently owned and operated franchise offices worldwide that employ compassionate CAREGivers who share our dedication to enhancing the lives of aging adults and their families. Services span the care continuum, from companionship and personal care to specialized Alzheimer's care and hospice support.

Caring for others is part of our DNA, and that includes caring for your career. The company provides best-in-class training, education, and opportunities for career advancement. It also offers you the opportunity to be part of a supportive family-like culture where you're encouraged to talk with your local office for support, share stories, and seek guidance.

About the job:

The role is responsible for successfully coordinating all activities related to Client/Staffing Assistant schedules and staffing open shifts.  They are also responsible for spending part of their time conducting Staffing assistant interviews and assisting HR Coordinator with Staffing Assistant activities.

During the on-call periods in the evening, the role would be responsible for answering incoming phone calls, handling issues with our employees who are on shifts, as well as doing file-audits. During normal business hours, the role would be answering phones (along with our team), staffing shifts, performing HR interviews, etc.

Duties and responsibilities:

• Answer incoming calls in a professional, friendly, and knowledgeable manner
• Create and maintain client and Staffing assistant schedules with an emphasis on creating high-quality matches and the development of extraordinary relationships.
• Monitor, mediate, and log all client and Staffing assistant activity utilizing the software system.
• Follow up with all client and Staffing Assistant issues to ensure their problems are resolved. 
• Enter and maintain accurate client and Staffing assistant records in the software system.
• Follow up and communicate Staffing assistant and client issues to ensure problems are resolved.  
• Recognize and capture opportunities to increase service hours to enhance and/or increase quality care. 
• Staffing on-call after-hours On-Call Coordinator – holidays split up and a regular rotation of every other Thursday.
• Assist the Service Manager in monitoring all Staffing assistants overtime.
• Work to have recurring schedules for all clients to limit the number of Staffing Assistants going and to give consistency to clients and Staffing Assistants with their hours.
• Document all staffing, overtime, clock-in/out issues, scheduling changes, etc. in ClearCare.
• Have monthly One to One meetings with Service Manager

Minimum Requirements:

• Must have at least 3-5 years of experience in a similar field/ role.
• Experience handling employee schedule and concerns is nice to have
• A high level of English language customer service (phone and email) is very important.
• Proficiency in Microsoft Teams & Outlook is required
• Any experience with the software Wellsky (formally ClearCare) would be great, but not required
• Familiarity with Ring Central (phone system) is a plus but not mandatory.
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
• MS Office Application experience

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: 11932146550 - Supply Chain Planner
Working Hours/Shift: M-F, Schedule/Shift will be TBD
Salary Range: 1000-1400 USD

Main Purpose of the Role:

As Supply Chain Planner you are responsible for working within the Supply Chain team to ensure all aspects of our supply chain is fully functioning. You will report to the Operations Manager. You will have excellent communication and time management skills. An ability to handle high volume workflow in a professional setting. Your function is to support the Supply Chain & Operations teams and ensure customer satisfaction.

Main Duties & Responsibilities:

·         Full cycle order management in a timely manner.

·         Liaise with warehouses, transport companies and manufacturers to ensure

·         smooth supply of goods on a continuous basis.

·         Plan delivery routes for company drivers and 3PLs.

·         Sort Delivery dockets and ensure invoice pricing matches the relevant sales

·         promotion in-store.

·         Manage promotional calendars for and product submissions for NPD and sales

·         promotions.

·         Match Invoice & Proof of Delivery (PODs) dockets on internal systems.

·         Liaise with the Commercial Team internally to handle all customer queries.

·         Coordinate with manufacturing plants upstream on production schedules &

·         product availability.

·         Plan internal promotional calendar schedules.

Qualifications:

·         2-3 years experience as a Supply Chain Planner or similar roles

·         Good communication skills and the ability to build rapport with customers.

·         Comfortable talking to customers via telephone.

·         Excellent computer skills, specifically for data entry, CRM and Excel.

·         Experience using CRM or Invoice software is also an advantage.

·         Ability to work to tight deadlines and under time constraints.

·         Ability to work to follow processes and work to achieve KPIs.

·         Experience in customer service or an office based role (highly desirable).

Position: Digital Sales Representative

Working Hours: 10am to 6pm PST

Salary Range:  $1,000 per month | Commission: Average of $300 per sale.

Main Responsibilities:

• Use Instagram to identify and engage with potential clients, including liking posts and initiating direct messages. 
• Be extremely familiar with high-end car manufacturers such as Lamborghini, Ferrari, Porsche, and top-tier product lines of mass consumer brands like AMG Mercedes, M BMW, etc. 
• Deliver compelling sales pitches, tailored to the interests and needs of each potential client. 
• Meet and strive to exceed sales targets. 
• Provide feedback on market trends and customer preferences to aid in product development and marketing strategies.

Qualifications:

• At least 3 years of experience in sales, preferably in the automotive or luxury goods sector. 
• A genuine passion for cars, with extensive knowledge of various high-end car models and their specifications.
• Excellent communication and negotiation skills. Proficiency in using social media platforms, particularly Instagram, for sales and networking. 

• Self-motivated and goal-oriented, with a drive to achieve sales targets. Ability to work independently in a remote setting.

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position:  Supply Chain Manager 

Salary Range:  USD 1000-2000 /month

Working Schedule : Monday to Friday 9:00 AM to 6:00 PM EST | 10:00 PM to 7:00 AM Manila Time 

ABOUT THE COMPANY 

We are a rapidly growing kids toy company in the e-commerce space. We were founded 6 years ago with a mission to create unique interactive toys that get kids moving. We're a friendly team of 6 that works hard and moves quickly!

ABOUT THE ROLE

We currently have 2 full time employees in the Philippines, and we are looking to expand that team.

Seeking a supply chain manager that is extremely well organized and excited to learn about all things Amazon FBA / Ecommerce.  Applicants should be a resourceful self-starter that’s excited to take ownership of the supply chain.  They will have experience with Amazon FBA, inventory management, and forecasting.

We’re looking for someone who is resourceful and can get things done with little supervision.

RESPONSIBILITIES:

• Responsible for placing orders with manufacturers and ensuring that there is adequate stock across all sales channels.
• Coordinate import containers with manufacturers, Freight Forwarders and 3PL.
• Analytically review, track and report on all supply chain logistics processes, including purchasing, receiving, warehousing, inventory.
• Responsible for monitoring inventory levels, forecasting, and replenishment shipments into Amazon US, UK, CAD, Walmart, and our 3PL to keep products in stock.
• Troubleshooting issues within Amazon/Walmart including, lost inventory, product detail page updates, variation creations, ect.
• Responsible for updating the weekly/monthly forecasts.
• Work internally with creative/marketing teams to coordinate new product launches.

• 5+ years of operations experience working on demand planning, forecasting, and supply chain management.
• 2+ years of experience directly managing an Amazon 3P working with Seller Central.
• Extensive skill with Google Sheets or Excel - **THERE WILL BE A TEST**.
• You will be working directly with the USA based team, so USA - EST Hours 9-6PM are required.
• Fluent in English with excellent written and verbal communication skills.
• Remote Work - Quiet home office or equivalent with fast wifi is a must.

Bonus Skills:

• Proficiency in Mandarin
• Experience using Helium10 or Jungle Scout
• Familiar with GETIDA or other reimbursement software
• Background in data analytics and statistics

• Sick Leave
• 13th Month Bonus
• Additional Christmas Bonus

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Supplier Sourcing Specialist

Schedule: Monday to Friday 3am-11am EST (4pm-12am PHL)

Salary Range: 1000-1700 USD/month (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Company:

We are a small but fast-growing animal health and nutrition company based in West Chester, OH.

Why Join Us?

We are a small but fast-growing animal health and nutrition company based in West Chester, OH and was founded in 2010 by MIT chemists to innovate mineral science and reduce the food chain's impact on climate change. They were identified by INC as one of the fastest growing private companies in America from 2018 - 2021. Last year, they were also a Fast 55 finalist as one of the fastest-growing private companies in Greater Cincinnati.

About the role:

We are currently looking for someone with outstanding negotiation skills, attention to detail, and a passion and confidence that you can figure out anything.  The ideal candidate thrives in a fast-paced environment and wants to grow with a rapidly expanding company.

As the Supplier Sourcing Specialist, you will identify suppliers that meet our requirements, negotiate pricing, and coordinate with logistics companies to arrange product shipments and to keep our sales team informed of their status. 

Responsibilities:

• Supplier Identification and Evaluation
• Constant Negotiation 
• Source new ingredients that meet our requirements at the best total cost of ownership possible
• Update quotes for common ingredients from known supplier sources on a regular basis to identify trends and provide updates to the sales team on market changes
• Study sources for market intelligence on common ingredients and freight and generate market reports 
• Support coordination of domestic freight and identify the best quote option to meet delivery criteria

• Bachelor’s degree required
• Excellent attention to detail
• Excellent creative problem-solving abilities with a detail-oriented approach
• Instinctive 3D thinking / general judgment 
• Outstanding written and verbal communication skills
• Highly organized/doesn’t need to be babysat 
• The ability to manage multiple projects at once
• Strong comfort with math and numbers to leverage decision-making 
• Experience with sourcing is a plus

• Fully remote
• 401(k) and 401(k) match
• Three weeks of paid time off
• Medical/Dental/Vision insurance including Health Savings Account Options
• Cell Phone Reimbursement
• Weekly trivia and company-sponsored lunch
• Team outings
• Parental leave
• In-Office Gym Equipment
• Mental/Physical Wellness & Hobby Credit