Total 4 job vacancies by Guys and St Thomas NHS Foundation Trust

A Vacancy at Guy's and St Thomas' NHS Foundation Trust.


Employer: Royal Brompton and Harefield NHS Foundation Trust

Department: Cardiac Physiology

Location: Royal Brompton Hospital

Salary: £29,485 - £31,088 per annum inclusive of HCAS

Band 3 – Non-Invasive Cardiology Booking coordinator

Permanent Position

We are currently recruiting a booking coordinator to join our specialist team at The Royal Brompton Hospital, Chelsea. Our excellent services are recognized worldwide, the specialist skills offered at our Centre will be transferrable for career progression.

This administration role is aimed at current band 3 booking coordinator looking for career progression and additional admin responsibilities. The post will suit a well organised, hardworking, efficient, and enthusiastic person, who will be responsible for the running of the appointment booking system, reception duties, answering telephone inquiries and liaising with clinical staff at all levels.

Customer service experience is essential. Previous experience of working within in a high demand, team-based environment is required. Ability to work within strict time deadlines, whilst retaining accuracy and attention to detail is required.

Due to popularity, the advert may close early if enough internal applications are received.

For any informal inquiries or visits, please contact Monica Ramos, Head of Non- Invasive Cardiac Physiology (03301288700).


• Answers the telephone in an appropriate manner and directs calls to the relevant person/department when required. Answers queries from patients, GP’s, other hospitals relating to patient investigations and the results of the same, along with technical questions concerning any technical equipment.
• Uses and develops effective communication skills. Able to communicate appropriately with other staff members, other departments throughout the trust, consultants, patients and their relatives.
• Aware of procedures involving patient/visitor/staff complaints.
• Patient/customer care
• Book non-invasive appointments using EPIC confirming, cancelling and changing appointments as necessary
• Ensure patients are communicated with effectively in relation to their appointments via email, telephone or letter.
• Courteously and efficiently receive all telephone inquiries in line with the Trust’s Service Standards from patients, carers and external agencies (in accordance with data protection and patient confidentiality requirements) ensuring that accurate records, both manual and electronic.
• Work closely with staff to monitor appointment attendance, cancellations and DNAs
• Ensure that patient telephone calls are answered in accordance with Trust policy.
• Deal with concerns / complaints as appropriate.
• Arrange transport and translators as required.

Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.



Royal Brompton and Harefield hospitals joined Guy’s and St Thomas’ in February 2021 and is the largest specialist heart and lung centre in the UK and among the largest in Europe. We provide treatment for people with heart and lung disease, including rare and complex conditions, offering some of the most sophisticated treatment that is available anywhere in the world.

Our integrated approach to caring for patients from before birth, through childhood, adolescence and into adulthood and old age has been replicated around the world and has gained Royal Brompton and Harefield an international reputation as a leader in heart and lung diagnosis, treatment, and research.



Title:Non-Invasive Cardiology Administrator – Maternity leave

Grade:3

Job base: Royal Brompton Hospital

Accountable to: Head of Non-Invasive Cardiology


• To provide a comprehensive administration, booking and appointment service for non-invasive Cardiac Physiology and ensure compliance with waiting time targets.
• To provide reception cover if required to the pacing clinic.
• To provide an excellent service to patients, their relatives and careers.



Main tasks and responsibilities


• Provides support to Cardiology Department Participates in quality control and technical audits.


• Maintains a high standard of clinical practice.


• Ensures that all patients, their relatives and visitors are acknowledged in an appropriate and friendly manner at all times.


• Ensures that patient’s privacy, dignity, religious and cultural beliefs are respected.


• Answers the telephone in an appropriate manner and directs calls to the relevant person/department when required. Answers queries from patients, GP’s, other hospitals relating to patient investigations and the results of the same, along with technical questions concerning any technical equipment.


• Uses and develops effective communication skills. Able to communicate appropriately with other staff members, other departments throughout the trust, consultants, patients, and their relatives. Facilitates good liaisons and working relationships with other disciplines working within the department.


• Aware of procedures involving patient/visitor/staff complaints.


• Patient/customer care (both direct and indirect)


• Book non-invasive appointments using EPIC confirming, cancelling and changing appointments as necessary in an accurate and timely manner, escalating issues and queries to line manager as appropriate.


• Ensure patients are communicated with effectively in relation to their appointments via email, telephone or letter.


• Courteously and efficiently receive all telephone inquiries in line with the Trust’s Service Standards from patients, carers and external agencies (in accordance with data protection and patient confidentiality requirements) ensuring that accurate records, both manual and electronic, are maintained and appropriate action is taken in a timely manner.


• Work closely with staff to monitor appointment attendance, cancellations and DNAs, timely completion of diagnostic tests and ensure follow up arrangements are made.


• Ensure all patient administration is in line with the Trust’s access policy, highlighting issues and taking corrective action where necessary, ensuring compliance with national referral to treatment time targets.


• Ensure that patient telephone calls are answered in accordance with Trust policy.


• Deal with concerns / complaints as appropriate.


• Arrange transport and translators as required.


• Provide reception services for patients, receiving patients to the department, capturing the outcome of their appointments and making follow up arrangements where applicable.


• Work closely with staff within the Divisions to monitor appointment attendance, cancellations and DNAs, timely completion of diagnostic tests and ensure follow up arrangements are made.


• Any other duties, clerical or otherwise, which are commensurate with the role of this post.


• Policy & Service development


• Participates in Cardiology Department meetings providing input to the development of policies. Assists in the implementation of these policies.




• Information management


• Enters data into the departmental databases and appointment system. Checks all entered patients details to allow efficient tracking of results.


• Trained to use EPIC to track patients, medical records and appointments.


• Ensures adequate documentation of all patient records. Reviews technical reports following patient investigations, prior to their release to other hospitals, GP’s, consultants.



To undertake any other duties commensurate with the grade as requested.



This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.






This advert closes on Wednesday 27 Nov 2024

An opportunity has arisen for an Orthopaedic Optimisation Project Lead Fixed at Guys and St Thomas’ NHS Trust.

We have funding for an exciting new project which will manage Orthopaedic referrals for the South-east of London. The APP team in the integrated musculoskeletal Service will work together on this project andan opening has arisen within the team to participate in and supportthis exciting initiative whilst maintain clinical waiting times and meeting of activity targets.

The role provides leadership in expanding FCP clinics in primary care, working in MCATTs clinics in the Trust and as a clinical specialist in the Guys and St Thomas’ musculoskeletal outpatient department.

We are looking to further expand the FCP workforce to meet increasing demand.You will get the opportunity to work closely in PCNs . We have a well-established orthopaedic practitioner service within the organisation as well as MCATTs offering injection and POCUS intervention within the service.

You will be part of a highly skilled clinical team with diverse extended clinical experience who can help develop your capabilities, provide peer support and professional development.

An MSc or equivalent, and previous experience of extended scope practice/ clinical specialist is required, but a full induction package will be undertaken.

There is a full time role available but also the possibility of part time work

Advanced practice clinical including MCAT clinics, FCP and Orthopaedic practitioner clinics

Participating in the Orthopaedic Optimisation Project

Teaching on iMSK inservice training program

QI including audit and research are strongly encouraged

Guy’s and St Thomas’ is one of the UK's busiest and most successful foundation trusts, with a long history of clinical excellence and high quality care.

The Trust comprises two of London’s oldest and best known teaching hospitals. It also includes Evelina London Children’s Hospital and both adult and children’s community services in Lambeth and Southwark and Royal Brompton and Harefield Hospitals

We are part of King’s Health Partners, one of only six academic health sciences centres in the UK.

The physiotherapy Department is within the Therapies Clinical Directorate along with Speech and Language therapy, Occupational Therapy, Foot Health and Patient Appliances, Spiritual Care, Psychology and Social Work support. The Directorate is part of the Integrated Strategic Business Unit. The department has over 300 staff and provides services across the Trust.

The Integrated Musculoskeletal physiotherapy service, comprising MCATTs and MSK physiotherapy services, is managed within the Physiotherapy Service and provides MCATTS assessment and physiotherapy to patients within the Trust and in local community clinics.

Musculoskeletal physiotherapy offers services on both acute sites (Guys and St Thomas’), in community at Pulross Intermediate Care Centre and Gracefield Gardens, at GP practices as part of the First Contact Practitioner (FCP) provision and, at local gyms in the Lambeth and Southwark Boroughs
• Provides an advanced level of clinical practice exercising autonomy of decision making in a context of complexity, uncertainty and varying levels of risk, holding accountability for their decisions.
• Responsible for the operational management of the Integrated Musculoskeletal (iMSK) Physiotherapy service in conjunction with the Consultant Physiotherapist in iMSK and Clinical Lead and the Head of Physiotherapy and contributes to departmental management and Trust initiatives in strategic planning and development of the iMSK Physiotherapy service across the whole organisation.
• Uses expert clinical reasoning skills to provide highly specialist support and advice to the physiotherapy team and other medical staff, whilst maintaining a clinical caseload of highly complex patients
• Professional and clinical leadership in the development and implementation of a comprehensive training and personal development plan for all designated physiotherapy staff and, in conjunction with the management team, strives to ensure excellence of training across the whole organisation.
• Supports the Consultant Physiotherapists/Clinical Lead to identify and implement clinical research, audit and data collection priorities within the area of MSK expertise to inform departmental clinical development strategy
• Responsible for maintaining and improving all aspects of clinical governance, evidence based practice and quality assurance in designated area.


This advert closes on Thursday 28 Nov 2024

The post holder will act as patient and participant advocate at all times, the post holder will be expected to co-ordinate research clinics and organise study related care. They will implement and evaluate strategies to identify and assist in the enrolment of research participants.

The post-holder will lead on a portfolio of research studies and perform a range of clinical assessments in line with accepted standards of practice. They will communicate proactively with the study and clinical teams to ensure good participant experience and adherence to study protocols. The post holder will be responsible for case report form completion, site file management, implementation of amendments and maintenance of databases. They will act as mentor and support for new and junior team members. They will contribute to quality assurance processes within the team. The post holder will ensure the well-being of participants by adhering to study protocols, relevant regulations and local Standard Operating Procedures (SOPs).

Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best-known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high-quality care, clinical excellence, research and innovation.

The Gastrointestinal Medicine and Surgery research team delivers studies across the multidisciplinary gastrointestinal department. The team is made up of Principal Investigators and Sub-investigators, Research Nurses and Clinical Research Practitioners who work together to deliver studies to high standards across both Guy’s and St Thomas’ hospital sites.

Clinical and Communication Responsibilities
• Provide excellent customer care skills to ensure patients and participants come first.
• Work within relevant regulations and ICH GCP (International Conference on Harmonisation and Good Clinical Practice) ensuring that the clinical trial protocol is adhered to at all times.
• Lead on a portfolio of trials and coordinate participation. This requires liaising with the clinical team to organise and ensure that trial specific investigations are undertaken according to the protocol, paying particular attention to accurate data collection and dissemination and version control of essential documentation.
• Devise, implement and evaluate strategies for recruiting participants into clinical studies and identify individuals potentially eligible for research studies. Gain permissions for research contacts.
• For specific studies post holder may be delegated to obtain consent from participants in line with Trust policy and research protocol.
• Organise and facilitate participant appointments and follow-up phone calls.
• Accurately perform and record observations of clinical activities required according to personal competencies and the study protocol and obtain the results including blood pressure, temperature, respirations, questionnaires, urinalysis, weight and height, and report abnormalities or changes appropriately.
• Report any adverse events or health concerns which occur whilst the participant is taking part in the study to the appropriate doctor or nurse in a timely manner, and to the appropriate principal or co-investigator.
• Liaise with pharmacy to co-ordinate the availability and dispensing of study drugs if appropriate.
• Perform tasks requiring clinical and laboratory skills, including phlebotomy, venepuncture, tissue and blood sample preparation within clinic and laboratory in line with personal competencies and approved study protocol
• Process biological samples according to personal competencies and the study-specific protocol and laboratory manual and organise the storage, shipment and documentation of samples.
• Provide ongoing support to the participant and carer whilst participating in the clinical study.
• Communicate study related information effectively with the research team and study participants and their family members. This information may be complex or sensitive, and there may be barriers to understanding.
• Communicate effectively and efficiently specialised advice pertaining to research protocols to members of the multidisciplinary team.
• Engage effectively with other departments and wards at the site/s, in order to promote a good working environment, integration of research and open channels of communication.
• Communicate with external study coordinators and sponsor representatives, nationally and internationally.
• Attend and participate in departmental meetings and help promote new ideas and methods and assist in their implementation.
• Attend and participate in multidisciplinary team meetings.
• Arrange, attend and record minutes for research and other relevant departmental meeting.
• Attend national and international study specific meetings and disseminate information to members of the multi-disciplinary team as required.

Information and data management
• Update participant study and medical records to accurately document study related activity and procedures.
• Ensure the confidentiality of verbal, written and computerised information.
• Complete case report forms in a precise and timely manner, ensuring that all the relevant clinical data in the participant’s medical notes and study file is transcribed accurately.
• Responsible for the maintenance of the Investigator Site Files.
• Aid with local study set up to ensure all applicable documents are ready to use once relevant approvals are received. Organise study set up visits, involving all relevant departments.
• Create databases, validate and maintain them and ensure their security and compliance with the data protection act.
• Update and maintain centralised database.
• Responsible for ensuring that all data queries are dealt with in a timely and efficient manner.
• Assist in the creation and maintenance of good office systems for the smooth running of the service.
• Plan, prepare documentation and participate in audit and monitoring visits.
• Implement strategies to ensure full and accurate data-set for all study participants.
• Process amendments according to standard operating procedure as received in a timely manner.
• Collate data and compile reports for the Clinical Lead, Research Managers and commercial sponsors as required.
• Provide timely information and reports to reflect recruitment of patients including timely entry to EDGE according to team processes.

Management and leadership
• Provide advice and training to colleagues as relevant to your role.
• Supervise, train or mentor new or more junior staff as required.
• Act as a role model, giving guidance, counselling and support to new and junior staff.
• Actively contribute to the teaching programme within the department.

Education and Professional development
• Take responsibility for identifying personal training and educational needs within the context of the service and those identified during the appraisal process.
• To maintain an up to date knowledge relevant to the specialty and research.
• Act in accordance with the Health Education England (HEE) Care Certificate framework standards at all times.
• Undertake an Individual Performance Review annually with your Line Manager.
• Maintain a record to reflect any training carried out pertaining to the post.

Other responsibilities
• Act always in a manner which, promotes positive working relationships and maintains the professional image of the Trust.
• Responsibly manage the control of equipment, resources and stock.
• Actively seek to develop the role to take account of changing requirements of the service.
• Ensure own actions help to maintain quality.
• To work as a member of a multi-disciplinary team.
• Work collaboratively with colleagues across R&D and wider GSTFT to facilitate the achievement of objectives and shared learning.


This advert closes on Monday 2 Dec 2024

Guy's ACU provides assisted conception, diagnostic, PGT and fertility preservation services. Founded in 1991, Guy’s ACU is one of the UK's largest assisted conception clinics offering both NHS and self-funded fertility care. Our state of the art laboratory utilises time-lapse incubator technology and the best equipment to allow us to deliver optimal care. We operate a seven day service caring for patients who are undergoing funded treatment and attract both national and international self-referrals. An exciting opportunity has arisen for a highly motivated HCPC registered Embryologist to join our team. Guy's ACU Embryology requires high calibre, focused individuals to join the team and support our expanding OTC service. You will undertake all routine andrology and embryology procedures as well as support the training of new laboratory team members. There will be the opportunity to complete further training to undertake embryo biopsy for the largest PGT programme in the UK. In addition to this we require scientists with clinical experience in ovarian tissue cryopreservation and HTA regulations to support Guy's OTC programme. You will also perform a range of administrative, diagnostic and support activities that are critical in delivering a high quality service and helping our patients achieve their dreams of a family. (This a fixed term maternity cover, with potential to extend, if service demands require).

The successful candidate will work closely with the embryology, OTC and wider ACU teams to undertake a range of activities that support Guy's ACU and enable us to provide assisted conception, diagnostic testing, PGT-m and PGT-sr, fertility preservation and support the OTC programme. We operate a seven day service to ensure the best results and options for our patients.

ACU offers an attractive work environment for any motivated scientist. We recognise the value of our team and provide opportunities to complete further academic as well as practical training. This may include career development courses as well as embryo biopsy so that you can be part of the largest PGT programme in the UK. There is also the potential to We are an NHSE accredited training centre and there is the expectation that you will support delivery of the training and development of team members completing STP, HSST and other programmes.

We operate a seven day service caring for patients who are undergoing funded treatment and attract both national and international self-referrals. Each year we deliver 2000IVF/ICSI cycles including 500 PGD cases and an additional 1700 FET cycles.

You will undertake all routine andrology and embryology procedures including ICSI as well as support the training of new laboratory team members and Guy's OTC programme as required.


This advert closes on Sunday 1 Dec 2024