Total 1,044 job vacancies by Jobs for Humanity

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GENERAL DUTIES & RESPONSIBILITIES
• Provides in-depth product support to FIS clients by resolving incoming inquiries.
• Responds to customer product inquiries via telephone or in written internet-based email or chat sessions.
• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action.
• Documents customer information and recurring technical issues to support product quality programs and product development.
• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.
• Resolves client concerns raised during installation, operation, maintenance or product application or compatibility matters.
• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.
• Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor’s Degree in business or related field or the equivalent combination of education, training, or work experience. (High school diploma or GED for job levels I and II.)
GENERAL KNOWLEDGE, SKILLS & ABILITIES
• Prior banking or finance related experiences a plus; personal banking experience preferred
• Documents client information and recurring technical issues to support product quality programs and product development
• Knowledge of FIS products and services
• Strong analytical skills
• Knowledge in programming, business analysis or implementation of software products
• Organizational and time management skills required
• Self-starter with proven ability to work independently
• Extremely comfortable working with computers and a variety of applications
• Excellent oral and written communications skills
• Strong problem solving skills
FIS JOB LEVEL DESCRIPTION
Developing proficiencies role. Basic skills with moderate level of proficiency. Has broad understanding in one or more FIS Products. Follows scripts or uses documentation to solve problems. Generally performs single-function tasks that tend to be of small to moderate size and scope. Works under close to moderate supervision with limited latitude for independent judgment. Consults with senior peers on non-complex projects to learn through experience. Typically requires up to three years of experience.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Senior Java Development Manager

About the team

We are the FIS Accounts Payable/Accounts Receivable team, and our mission is to modernize & expand FIS’s core AP & AR enterprise applications. We are already recognized as an industry leader for Order-to-Cash, utilizing ML and AI for intelligent automation, and Accounts Payable optimization using Virtual Cards, but we’re not stopping there.  We are part of the Embedded Finance vertical, and we are building new features for our customers, accelerating time-to-value, and unlocking AP & AR services for the larger FinTech platform, to enable developers across all verticals to easily consume our services.

What you will be doing

We are looking for a Java Development Manager to help us take our enterprise applications to a whole new level, as part of the financial technology platform for the future. We look for people who operate like owners, who loves to learn, have grit, and operate with integrity and empathy. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out — and set you apart. We welcome diverse perspectives and people who are not afraid to challenge assumptions.

FIS technology powers the world’s economy and our teams bring innovation to life. If you’re ready to start learning, growing, and making an impact with a career in fintech, we’d like to know: Are you FIS?

Job Description

• Partner closely with product managers, designers, and other stakeholders to fully understand the feature and product vision and provide engineering feedback.
• Mentor junior engineers and help hire new talent to build a stronger team.
• Coach and mentor a team of software engineers to have a positive impact on product development and chart a fulfilling career path.
• Collaborate with engineers, business analysts, product managers and senior leadership.
• Participate in the agile (Scrum) process throughout the SDLC to engineer solutions to meet the business needs of our customers.
• Design and develop new software or make modifications to existing complex software applications using disciplined processes, adhering to industry standards and best practices.
• Take part in reviews of work, e.g. design and code reviews, and demonstrate software to all stakeholders.
• Share knowledge and provide technical guidance to other team members within areas of expertise.
• Contribute to owning and delivering processes that drive engineering quality and meet our engineering SLAs.
• Select, develop and evaluate personnel to ensure efficient operations.
• Write high quality code and create design artifacts for large scale production systems.
• Build secure, robust, scalable, and performant systems for processing transactions and managing customer data, using event/message driven architecture.
• Design elegant API interfaces and domain models to provide consistency across upstream and downstream integrations.
• Estimate project timelines, ensuring that projects you own stay on track and escalating as needed.
• Set and maintain high standards of technical excellence across the team.
• Estimate project timelines, ensuring that projects you own stay on track and escalating as needed.

QUALIFICATIONS

• Bachelor’s degree in computer science or directly related field.
• 10+ years of relevant technical experience in software development roles using Java Fullstack.
• 4+ Experience leading projects from architectural design to production, while setting and maintaining high standards of technical excellence across your team.
• Strong communication and collaboration skills, and a history of working effectively with your team and cross-functional stakeholders.
• Experience or interest in building FinTech, payment, or banking systems.
• Expert knowledge of Object Orient Patterns and Design, data structures and algorithms, parallel and distributed computing, SoA and multi-tier architectures.
• Experience with modern application architecture and cloud native development (Azure preferred).
• Significant development experience throughout the SDLC using JAVA Fullstack
• Working knowledge of web UI development (e.g., HTML5, RຬT/Angular).
• Demonstrated expertise performance tuning applications from top to bottom; including profiling of applications, telemetry and observability.
• Strong logical and analytical skills, with the ability to creatively troubleshoot and resolve challenging problems.
• Exceptional interpersonal, communication and presentation skills to effectively express ideas, engage in complex discussions and collaborate with a wide range of colleagues.
• Proactive, delivery-oriented team player who takes responsibility for the team’s success.
• Demonstrated interest in learning and applying financial concepts.

What will you bring

• 10+ years of experience working on high scale or high stakes production software.
• 3+ years of experience working with service mesh architectures on major Cloud providers like AWS/Azure/GCP.
• 5+ years of experience in building FinTech, payment, or banking systems.
• Experience designing and implementing APIs and Microservices.
• Experience integrating third-party vendor solutions into backend systems.

GOOD TO HAVE (NOT REQUIRED)

• Experience with PostgreSQL extensions
• Azure public cloud.

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities
• A variety of career development tools, resources, and opportunities.
• The chance to work on some of the most challenging, relevant issues in financial services & technology.
• A competitive salary and benefits
• Attractive benefits including private medical cover, dental cover, and travel insurance.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Mainframe Batch & Console Operations - 24/7 Rotational Shifts - 7-10 Yrs - Bangalore/Pune

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team:

Team involves in Monitoring job flows ensuring established SLAs are met and  Break/Fix – 80% of job failures are resolved within the Command Center. Involves in Weekly IPLs and other related maintenance activities

What you will be doing:

• Performs monitoring and operational management functions for associated hardware and software within 24x7 processing environment.
• Maintains peak performance at full capacity for all systems.
• Follows new/improved work procedures where appropriate, tests and implements program and/or systems changes, responds to processing problems and exercises sound judgment to make client impacting processing adjustments.
• Recognizes abnormal processing conditions and makes appropriate response decisions.
• Will be working in 24/7 Rotational Shifts

What you bring:

• 7 to 10 years of Experience in Mainframe operations.
• Good experience in Control M scheduling tools and Expertise in handling IPL and DR activities.
• Proficient in handling CICS, IMS, MQ, DB2 related alerts.
• Expertise in working with Netview, Omegaview, BMC Mainview & other console  and Batch monitoring tools.

Added bonus if you have:

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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What you will be doing 

As a Senior Software Engineer Specialists (ML Engineer), you will be working on developing cutting-edge AI/ML solutions across the organization.

 What you bring: 

Knowledge / Experience

• Design, build, and optimize machine learning models for various applications, such as natural language processing, computer vision, predictive analytics, etc.
• Data preprocessing and feature engineering: Clean, preprocess, and transform raw data into usable features for model training.
• Good understanding of machine learning concepts around regression, classification, clustering, dimensionality reduction etc.
• Evaluate model performance using appropriate metrics and fine-tune hyperparameters to achieve optimal results.
• Understanding of GenAI and its applications.
• Ability to analyze and solve problems using learned techniques and tools.

Skills

• Proficiency in Python.
• Good-to-have: Experience in additional programming languages (Good to have Java or C# or both).
• Hands on with frameworks and libraries like scikit-learn, TensorFlow, PyTorch, Keras, pandas etc.
• Rest services using Flask or FastAPI
• SQLAlchemy, Pydantic data modelling
• Experience of working with at least one relational database.
• Experience with cloud platforms (e.g., AWS, GCP, Azure) and AI Studios.
• Experience with MLOps
• Solid software engineering skills (version control, testing, debugging).
• Hands-on experience in solving practical problems using GenAI.

Qualifications

Bachelor’s degree in engineering or related field or the equivalent combination of education, training, or work experience

Competencies

• Fluent in English
• Excellent communicator – ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion.
• Attention to detail – track record of authoring high quality documentation.
• Organized approach – manage and adapt priorities according to client and internal requirements.
• Self-starter but team mindset - work autonomously and as part of a global team

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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JR0264208 Development Manager Senior

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

Plan and manage application development and client delivery activities for an assigned application portfolio that may include small and simple software applications, moderately complex software applications or components of large and complex software applications.

About the team: 

• FIS offers award-winning Treasury and Risk (T&R) management solutions that support a best-in-class, digital, modernized functions. Hosted in a SaaS, private cloud or on-premises environment, FIS T&R solutions cater to Treasury & Cash management,  Payments & Bank Connectivity, Bank Account Management, Enterprise Risk for firms in Capital Markets space and Accounting & Reporting solution for Insurance Industry.
• Our market leading solutions include – Enterprise Risk Suite, Insurance Accounting Suite, Bank Account Manager, Payment Hub, Treasury & Risk Manager - Quantum edition , Treasury & Risk Manager - Integrity. 
• Enterprise Risk Suite is ranked No1 for overall risk management by Chartis.
• Treasury & Risk Manager – Integrity (SaaS) solution was awarded “Best Cash & Treasury Management solution” by Treasury Management International (TMI)
• Payment Hub (Trax) was awarded Best Cross-Border Payments Solution for Corporates by Global Finance.
• Treasury & Risk Manager - Quantum was named the overall winner for Best Treasury Management Software by Global Finance

What you will be doing:

• Design and develop software product applications for market sale or large-scale proprietary software applications for internal use.
• Manage full software development lifecycle including testing, implementation, and auditing.
• Perform product design, bug verification and beta support which may require research and analysis.
• Resolve critical issues and contributes to the business unit/area development.
• Manage work efforts of managers/supervisors with responsibility for hiring, firing, performance appraisals and pay reviews.
• Identify and allocate technical resources, e.g., programmers, business analysts to client projects within Development. Includes a mix of FTEs assigned to the development organization and purchased resources from other lines of business.
• Forecast resource needs based on an analysis of both portfolio and projected client spend.
• Maximize both utilization and profitability of assigned team of resources’ billable time.
• Ensure base applications meet appropriate quality standards.
• Adhere to the departmental application development and client delivery process standards.
• Provide input on product direction to product managers.
• Coordinate with industry compliance consultants and product managers to verify applications meet regulatory compliance.
• Ensure proper application of technology.
• Ensure base applications meet appropriate quality standards.
• Other related duties assigned as needed.

What you will need:

• Bachelor’s degree in computer science or the equivalent combination of education, training, or work experience
• 9+ years of experience in software development and 7+ years management or supervisory experience.
• Technical Skills- Java, Spring boot, Microservices, Angular and Cloud (AWS/Azure).
• Knowledge of FIS products and services
• Skill in project management, organization, communications, analytical and people skills
• Skill in leading, supervising and managing effectively under pressure
• Ability to be comfortable interacting with executive level clients
• Ability to analyze client's business needs and determine related information services support
• Ability to maintain positive working relationship with client
• Ability to manage multiple projects, activities and problem areas
• Ability to delegate projects to qualified subordinates as appropriate

Added bonus if you have:

• Ability to lead, direct and manage effectively
• Ability to operate independently
• Ability to exhibit solid decision-making and problem solving skills
• Ability to communicate effectively verbally and in writing

What we offer you:

At FIS, you can learn, grow and make an impact in your career.

• Extensive Health Benefits Program along with the Family Protection Plan
• Best-in-class career mobility options across the globe
• Award-winning learning offerings for career development
• Adaptable home - office work model
• Opportunity to work with global teams and clients

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the
planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech,
we’d like to ask you: Are you FIS?
About the role:.
Administer necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the
quality and utilization of FIS software products satisfies client needs.
About the team:
We are a client facing function, a first line of defense/interface into FIS eco system for our clients – to address Software/Infra
issues, understand/clarify product behavior etc.
We have follow-the-sun model in place (24X7), we are primary team for APAC & ME clients, Secondary for EMEA and
Supplementary for LATAM clients (6000+ unique client-product combinations covered)
Our role requirements ranges from a simple service deck -> Technical -> Functional -> Techno-functional -> Enterprise
Service/Client Service managers
• We are a strong team of 450+ client facing staff with a strong ITIL mindset and solution driven philosophy.
We continuously measure our service quality via client feedback in the form of Overall Satisfaction (OSAT) and Net Promotor
Score (NPS)
We use cutting edge & in-market tools and data governance using AI/ML to provide clients intelligence to conduct their business
What you will be doing:
We are looking for an experienced AMS Consultant to join the team. The successful candidate will provide in-depth product
support to AMS clients by monitoring the payment/statement lifecycle and resolving issues raised by clients.
• Support FIS solutions and ensure the quality and utilization of FIS products satisfy client needs.
• Recreate, document client issues and troubleshoot problems to support product quality
What you will need:
• Bachelor’s degree in commerce or MBA finance
• ITIL v3 Foundation or higher desirable
• 3-5 years of proven Clients Services experience in a Treasury / Banking or Financial environment.
• Ready to work in flexible rotating shifts (APAC, EMEA, Core Night).
• Understanding of SWIFT confirmations - MT300, MT5XX
• Understanding of SWIFT Payments MT101, MT202,MT210 and ISO Pain XML messages
• Understanding of SWIFT MT1xx, MT9xx, MT3xx and ISO XML messages
• Understanding of Bank statements - MT9XX and CAMT53
• Knowledge of treasury operations, Cash Management, Accounting, Bank Reconciliation, Settlements, Payments.
Experience with ticketing tool (such as Remedy, SNOW) around incident management and understanding of application
support domain
• Strong client interaction facing role experience
Added bonus if you have:
• Experience in any Treasury Management System (TMS) application
• Basic understanding of IT tools and servers
• Understanding of database architecture
• Fluent in English
Excellent communicator – ability to discuss technical and commercial solutions to internal and external parties and adapt
depending on the technical or business focus of the discussion
• Attention to detail – track record of authoring high quality documentation
• Organized approach – manage and adapt priorities according to client and internal requirements
• Self-starter but team mindset - work autonomously and as part of a global team
What we offer you:
At FIS, you can learn, grow and make an impact in your career.
• Extensive Health Benefits Program along with the Family Protection Plan
• Best-in-class career mobility options across the globe
• Award-winning learning offerings for career development
• Adaptable home - office work model
• Opportunity to work with global teams and clients

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Type Of Hire :

Education Desired :

Travel Percentage :

Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This will be a part of Plan document team under US retirements

• What will you be doing
  Creates, writes, and maintains databases that contain a library of federal law compliant benefit plan language used by FIS clients to create and administer their retirement compensation employee benefits plans.
• Resolves complex issues requiring in-depth knowledge and skills.
• Exercises judgment in decision making, determines approach, methods and procedures to use on new assignments. Monitors workflow and conducts quality checks.
• Reviews development and maintenance release schedules. Reviews language manual mark-ups for consistencies and issues. Manages full language implementation life cycle from launch, testing and final implementation.
• Manages with consultants, attorneys, and clients’ relationships to ensure client and product requirements are met
• Creates and maintains employee benefits language databases for plans, e.g., 401(k), profit sharing, money purchase plans for clients, e.g., prototype plans, volume submitter plans, in compliance with current IRS plan requirements, reflecting current IRS as well as DOL required language.
  Submits employee benefit plans to IRS on client’s behalf and ensures timely and accurately filing.
  Ensures client’s elective provisions and options are accurately selected in system screen entry.
  Ensures IRS submission package, summary plan descriptions, administrative forms, and plan administrator guides accurately reflect client’s plan.
  Works with consultants, attorneys, technical writers, and clients to create and maintain employee benefits language databases.
  Works with consultants and attorneys to define language and system functionality to meet client and product needs.
  Analyzes and determines language changes. Verifies changes are documented in mark-ups.
  Creates and modifies IRS employee benefit language development project timetables and schedules.
  Maintains language manual, checklists, and compares files for each product.
• Plans, schedules, and coordinates design and development of employee benefit plan language database systems.
• Creates and maintains employee benefits language databases using Relius Documents Pro authoring tool.
• Monitors development, testing and implementation of language releases.
• Troubleshoots language database issues and escalates as appropriate for technical support.
  Other related duties assigned as needed.

What do you bring

• Demonstrated understanding of U.S. retirement plans requirements. Typically requires eight or more years’ demonstrated experience in a business environment performing similar duties.

• Experienced reading and understanding legal documents relating to employee benefits plans

• Strong computer skills with working knowledge of Microsoft Office applications

• Working knowledge of language logic coding utilizing proprietary database development software (Relius Documents Pro) and implement and create language releases on database files.

• Demonstrated proficiency with FIS and third-party applications, e.g., Relius Documents Author Pro software

• Language database development experience preferred

• Excellent service skills to build high levels of satisfaction for internal and external clients

• Effective analytical and problem-solving skills

• Advanced written and verbal communication skills

• Ability to maintain confidentiality

What we offer you

• A competitive salary with attractive benefits including private medical and dental coverage insurance
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern work environment and a dedicated and motivated team
• A broad range of professional education and personal development opportunities
• A work environment built on collaboration and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Job Description

Financial Services Account Associate 2 -Voice (Transfer agency)

About Team: Call back or Voice process

The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutual funds for various clients.

At FIS we provide service to clients via various channels like Transaction processing, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, ​overall record keeping.

Job Eligibility

• Excellent communication and interpersonal skills
• This position is for those who are currently working.
• Excellent knowledge of Customer Services; Global mindset (Desirable)
• Ready to work in night shifts (5 days in a week)
• Temporary work from home. Flexible to work in office environment post operations begin in office.

What you will be doing:

• Verifying and inputting customer requests to ensure information is correct and in good order, and takes appropriate action.
• Performing quality control activities to ensure quality standards are met.
• Producing template email or written correspondence to customers, when appropriate
• Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality
• Adhering to all fund/company policies and regulatory controls/requirement
• Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service
• Guiding/mentoring peers on less complex processes
• Excellent customer service skills that build high levels of customer satisfaction
• Strong phone, verbal and written communication skills, along with active listening
• Customer focus and adaptability to different personality types
• Demonstrates effective people skills and sensitivities when dealing with others
• Ability to work both independently and in a team environment

Competencies:

• A good team player

• Experience of working with global/other teams

 • Detail oriented and regard for timeliness

• High regard for deadlines and deliverables

• Owning the work assigned to ensure it completeness without compromising timeliness or accuracy.

 What we offer you

A fantastic range of benefits including medical, dental, vision, and Great workspaces with dedicated and motivated colleagues A broad range of professional education and personal development possibilities – FIS is your final career step! A variety of career development tools, resources and opportunities A work environment built on collaboration, flexibility, and respect 

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Type Of Hire :

Education Desired :

Travel Percentage :

Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This will be a part of compliance testing team under US retirements

• What will you be doing
  Performs tasks to ensure compliance with work group and client-specific procedures to further guarantee adherence to service level agreements.
  Performs customer and account maintenance per reports, client workflow solution, postal mail or by direct instruction from immediate supervisor.
  Directs all work requests from sources outside the department to immediate supervisor for consideration and approval.
  Answers incoming telephone calls and direct calls to appropriate resource for resolution. Escalates unresolved issues according to the work group’s escalation guidelines.
  Works with appropriate system and vendor reports to ensure timely and accurate processing of all regulatory and non-regulatory issues.
  Assists in tracking, compiling and completing reports as assigned.
  Makes recommendations to the department supervisor on any matter affecting productivity, efficiency, service or problem resolution.
  May mentor and guide junior Account Services Specialists and/or proactively assist in production issues and questions.
  Maintains up-to-date procedure manuals and writes drafts for changes to procedures.
  May research and resolve internal and external customer-submitted and client-submitted account questions or problems outside normal daily procedures.
  Other related duties assigned as needed.
• Plays a lead role in customer escalations
• Questions and issues often deviate from standard scripts and procedures.
• Handles situations which require adaptation of response or extensive research.
• Manages and escalates problem tickets in the problem ticket system.
• Leads conference calls with clients, formulating meeting agenda and following up on issues or questions arising from the meeting.
• Identifies and recommends changes to procedures.
• Completes service level reporting. May assist in scheduling, delegating duties to team members, including time tracking administration.
• Works on assignments that are moderately difficult, requiring judgment in resolving issues or making recommendations. Requires advanced problem solving. Coaches and shares information with Account Services Specialists with less experience and/or expertise. Works under general supervision with latitude for independent judgment.
   

What do you bring

• Knowledge of banking principles, operations and processes
• Strong PC skills with basic knowledge of Microsoft Office applications
• Detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external clients
• Excellent data entry skill
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
• Excellent verbal and written communication skills
• Effective analytical, problem-solving, team and time management skills
• Ability to work independently on problem tickets within the client problem ticket solution
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature
• Ability to work both independently and in a team environment
• High school diploma or GED
• Typically requires four or more years of experience in a call center or customer service-related position in a service industry with at least one year in a senior level position. One or more years of financial services experience is preferable.

What we offer you

• A competitive salary with attractive benefits including private medical and dental coverage insurance
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern work environment and a dedicated and motivated team
• A broad range of professional education and personal development opportunities
• A work environment built on collaboration and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Type Of Hire :

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Are you curious, motivated, and forward-thinking? At FIS you will have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About The Team

Tax Reporting Manager (formerly Compliance Plus®), the Tax Information Reporting Suite (formerly Wall Street Concepts) provides tax information reporting outsourced solutions to the financial services industry to facilitate production of Forms 1099, 1042-S, 5498, K-1, etc. for domestic, retirement and non-resident alien accounts. This includes the special requirements associated with REMICs, Pass Through Mortgage-Backed Securities, Long term OID bonds, Master Limited Partnerships, Mutual Funds, REITs, Unit Investment Trusts, and Widely Held Fixed Investment Trusts (WHFITs).

What you will be doing

• Gathers and analyze security level attributes and maintain security repository.

• Basic exposure to financial products Fixed Income securities, Structured Products. Mortgage Securities (MBS & CMO), Mutual Funds, Corporate bonds.

• Working on SEC Edgar filings to capture latest securities such as prepaid forward contracts, VRDI, CPDI debt securities and Equity securities.

• Identify and update newly issued mortgage securities from mortgage agencies such as GNMA, FNMA and FHLMC.

• Calculate & update principal balance for REMIC combos cusips.

• Analyzing instrument details and Bloomberg event codes to update in database for corporation Actions such as Name Change, Cusip Change, Acquisition, Merger, Payment in Kind.

• Perform data cleaning activity to remove irrelevant data from database.

• Provide Tax season support on Income Reallocation services to process incomes on ETF, RIC, REIT etc.

• Provide Tax season support on REMIC mortgage data for balance, Income receivable, Cusip Factors.

• Capture & update the Municipal bonds (GO & Revenue) in database by considering the tax code.

• Update database with latest/current information regarding security Listing for ETF's, REIT, Closed End Funds & MLP.

• Update delisted securities in database due to liquidation/Merger.

• Ensuring that all entitlements for Income/Corporate actions are captured and processed accurately and in a timely manner and within internal SLA.

• Basic knowledge of SQL will be added advantage.

What you Bring:

• Attention to detail, accuracy, and confidentiality.

• Ability to establish and maintain effective working relationships with employees.

• Ability to analyze and solve client queries on security set-up.

• 2/3 years’ experience in security data operations.

Skills

• Basis knowledge of Capital Market and Corporate action.

• Basis knowledge on Fixed Income and Mortgage Securities.

• Good understanding in MS office.

• Attention to detail with good analytical skills.

• Should be a team player.

Qualifications

• Master of Business Administration.

Competencies

• Fluent in English

• Excellent communication, presentation, and training skills.

• Ability to understand and apply learned concepts.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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JR0273837 Senior Lead Engineer - Development (Core Java, Spring Boot)

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the team 

Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and a desire to excel in the financial world.

What you will be doing 

Core Java, Advanced Java, Spring MVC, Spring boot, Rest API
• Interacts with product managers and/or users to define system requirements and/or necessary modifications.
• Participates in software design meetings and analyzes user needs to determine technical requirements.
• Write technical specifications based on conceptual design and stated business requirements.
• Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies.
• Completes documentation and procedures for installation and maintenance.
• Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application.
• May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results.
• May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences.
• Other related duties assigned as needed.

What you need: : 

Knowledge / Experience

6 to 8 years experience in Core Java, Advanced Java, Spring MVC, Spring boot, Rest API, Tomcat

• Knowledge of FIS products and services; in-depth knowledge of products and services in assigned line(s) of business
• Knowledge of financial services industry
• Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development
• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma
• Knowledge of banking practices, regulations and operations within assigned line(s) of business
• In-depth understanding of design patterns and their application
• Fluency in developing and understanding sequence diagrams, class models, etc.
• Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.
• Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Excellent analytical, decision-making, problem-solving, team and time management skills
• Ability to persuade and influence others on the best approach to take
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

• Positive outlook, strong work ethic, and responsive to internal and external clients and contacts
• Willingly and successfully fulfills the role of teacher, mentor and coach
• May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management and related infrastructure technologies and practices

EDUCATION REQUIREMENTS
A Bachelor’s degree in computer engineering, computer science or other related discipline or the equivalent combination of education, training, or work experience.
 

Added bonus if you have:

• Excellent communicator – ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion
• Able to create clear technical specifications from business requirements
• Organized approach – manage and adapt priorities according to client and internal requirements
• Excellent co-ordination and management skills
• Enthusiastic, highly motivated and detailed oriented with "can do" attitude
• Innovative Contributor – able to identify & suggest & drive improvements with team (locally & globally)
• Must be able to perform under pressure
• Willing to work in Flexible schedule, as the role is part of a global team

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

• Extensive Health Benefits Program along with the Family Protection Plan
• Best-in-class career mobility options across the globe
• Award-winning learning offerings for career development
• Adaptable home - office work model
• Opportunity to work with global teams and client

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

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Net Full Stack Developer

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team -

It’s an amazing opportunity to join a talented team of functional and technical folks doing interesting work at the world’s largest global provider dedicated to financial s solutions!

What you will be doing -

• Works with Tech Leads to ensure that assigned work is completed efficiently, meets business requirements, stays within scope, and is delivered on time 
• Plays a key role in resolving technical roadblocks involving mainframe technologies. 
• Responsible for building new / enhance micro services, Azure function, front end using MVC to complete the tasks.
• Continually improve quality of the deliverables 

• Ensures code reviews, unit testing and integration testing is completed efficiently and effectively. 
• Assisting in the identification, isolation, resolution and communication of problems within the production environment 

What you bring -

• Minimum of 4 to 10 years of experience with .Net technologies – C#, MVC architecture, Micro Services, Rest APIs etc.
• Experience with working collaboratively using Agile/Scrum/Kanban methodology.
• Good knowledge of RDBMS like SQL Server.
• Experience working Azure function, storage, service bus etc. is preferred.

Skills –

• .Net – C#
• CSS, SASS, BootStrap etc.
• SQL Server – SQL queries, stored procedures, triggers etc.
• Micro Service, Rest APIs
• Azure functions, storage, service bus etc.
• Strong JS skills

 Qualifications -

• A bachelor’s degree in computer engineering, computer science or other related discipline or the equivalent combination of education, training, or work experience.

Competencies

• Fluent in English.
• Excellent communicator – ability to discuss technical & business requirements with Clients and Internal teams.
• Attention to detail – track record of authoring high quality documentation.
• Organized approach – manage and adapt priorities according to client and internal requirements.
• Self-starter but team mindset - work autonomously and as part of a global team.

What we offer you 

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits

A variety of career development tools, resources and opportunities.

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.  We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe.  FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. 

FIS is committed to protecting the privacy and security of all personal information that we process to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. 

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

• We are looking for highly motivated individuals with a significant operational knowledge of CDO/CLO market and its reporting requirements.

• You will be a part of our Loan syndication and operations team which is deadline driven and requires strong focus on service quality.

• Work closely with account managers and relationship managers to provide clients with world-class services and swift problem resolutions.

About the team: 

• We bring together market-leading growth solutions and premiere operational services which primarily serve the investment bank and broker-dealer community with front-to-back best-of-breed solutions.

• Our solutions include – Loan syndication, capital market, private debt, and middle market.

• Data processing volumes require more than a billion transactions to be processed on any given product and that requires employing the latest technology stack and best of monitoring tools.

• About 2500 FIS employees around the globe working with our solutions.

• Total $1.1 Billion Annual Revenue

• 68 of our clients are FIS Top 125 clients.

What you will be doing:

• As a Managed Service Operations Analyst, you should be familiar with Structured finance, CDO/CLO, Loan syndication and its life cycle.

• You will be working on Trade execution and settlement, Reconciliations, Compliance reporting, Cash and Trade break investigation and resolution, Principal & Interest recon, Trade attributes recons and Trade Lifecycle Management.

• Responsible for performing the day-to-day operational tasks.

• Proactively work with internal & onshore support teams for timely clearance and resolutions of issues.

• Work on the Ad-Hoc requests received from the onshore team or Client.

• Ensure all items assigned are actively performed with accuracy & timeliness.

• Clear communication with internal & external Managers and other support team.

• Assist in providing status updates on problem resolutions and outstanding issues to other team members.

• Assist with process improvement by contributing ideas to improve team efficiency.

• Ensure SOP's/ Job Aids are kept up to date & reviewed with supervisor.

• Other Process documents (Error Log, Query Log, Process Maps, SIPOC, FMEA etc.) should be kept updated.

What you will need:

• Bachelor’s degree or the equivalent combination of education, training, and work experience.

• Two to seven years of Investment banking experience.

• Good written and verbal communication skills.

• Candidate should be flexible to support business in extended hours.

• Good knowledge in MS-excel.

• Quick learner and proactive in handling additional tasks.

Added bonus if you have:

• Experience of Loan syndication and financial services.

• Fluent in English

• Excellent communicator – ability to discuss concerns and issues with other support team.

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

• Extensive Health Benefits Program along with the Family Protection Plan

• Best-in-class career mobility options across the globe

• Award-winning learning offerings for career development

• Adaptable home - office work model

• Opportunity to work with global teams and clients

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

GENERAL DUTIES & RESPONSIBILITIES
• Plans and coordinates all aspects of technical projects from initiation through delivery.
• Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary
contacts and access to existing information as needed.
View Details: Job Requisition: JR0285956 Project Manager
Specialist-Technology
02:33 PM
10/07/2024
Page 2 of 8
• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document
exceptions as appropriate.
• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
• Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional
teams.
• Identifies needed resources for projects, defines and assigns major project roles.
• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations
as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality
standards for the project scope.
• Assigns and monitors work of project team providing technical and analytical support and direction. Interfaces with external clients or fieldbased
employees on technical matters as needed.
• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists
with problem resolution or risk mitigation as needed.
• May manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the
project.
• May include customizing base products to meet client requirements, system integration with other FIS or third-party products or consulting
projects and engagements.
• Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor
organizations to ensure all project targets and requirements are met.
• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.
• Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to
accountable teams and complete a post-implementation review to identify areas of improvement.
• May directly oversee employees assigned to manage specific project that have a distinct beginning and end. Selects, develops and
evaluates personnel to ensure the efficient operation of the function.
• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.
• May work at client sites from time to time requiring some travel.
• Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor’s degree in computer science, management information systems or business administration or the equivalent combination of
education, training, or work experience. PMP (Project Management Professional) certification may be required.
GENERAL KNOWLEDGE, SKILLS & ABILITIES
• Extensive knowledge of project management standards, processes, procedures and guidelines
• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)
• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional
waterfall phases of analysis, design, development, testing, implementation and the correct project application
• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma
• Knowledge of financial services industry
• Knowledge of company’s products and services
• Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value
database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView,
Platinum Process Continuum
• Demonstrated skill in managing project budgets and timelines
• Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
• Excellent analysis, problem-solving, team, conflict management and time management skills
• Excellent verbal and written communication skills
• Ability to interact effectively with executive level clients
• Ability to set clear expectations, manage team performance and build high morale among team members
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature
FIS JOB LEVEL DESCRIPTION
Expert role. Expert knowledge of project management and advanced technical knowledge. Works on complex assignments that involve a high
degree of risk, impacts to business unit performance and makes use of the individuals’ high level of knowledge within the technical project
management specialty. May coach and/or mentor junior project management and support staff. Generally manages very large projects or
medium client programs, i.e., approximately 30,000 to 100,000 project hours with a team of 60 to 150 team members, an internal cost of
View Details: Job Requisition: JR0285956 Project Manager
Specialist-Technology
02:33 PM
10/07/2024
Page 3 of 8
$3,000,000 to more than $5,000,000, and a project duration of 6 to 18 months of high risk, high complexity, high client and/or FIS visibility,
and the relationship is strategic to the FIS portfolio. Works without supervision on the most complex projects. Complete latitude for
independent judgment. Typically requires more than ten years work experience managing technical projects in financial services or a related
industry or a related technical field, e.g., application development, technology integration, business analysis, client technology consulting.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass