Total 60 job vacancies by NHS Jobs

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community difference here. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Support the Trust Secretary by developing a clear knowledge and understanding of highly complex specialist areas such as the constitutional framework, standing orders and relevant legislation: the ability to interpret them accurately and to provide clear guidance to Executive and Non-Executive Directors on matters of significant importance Responsible for the preparation of agendas and papers (including the updating of action logs) relating to meetings of Board level committees, ensuring arrangements fully comply with statutory requirements. Draft reports on highly complex or sensitive matters on behalf of the Trust Secretary Prepare reports on the business conducted at meetings for approval by the chairs of committees Advise the chairs of committees on procedural matters e.g. standing orders and support them in the running of the committee.

1. Communication and relationship skills Liaise with the call centre and clinic staff to ensure the smooth running of the clinic sessions Liaise with the associated administration teams when problems occur following a working session To be the first point of contact for the patients accessing the clinic maintaining a high standard of customer care throughout the patient journey Excellent written and verbal communication skills required; in order to communicate sensitive and confidential information 2. Knowledge, training and experience Good standard of education to GCSE level or NVQ level 3 equivalent Knowledge of administration procedures Experience of working within a public service reception environment Flexibility to work in all dentaline clinics Ability to use Microsoft office packages in particular excel and word Ability to maintain databases Good time management skills and ability to prioritise work when there are competing demands Ability to run reports from dental software and to maintain patient records following training on the system 3. Analytical and judgement skills The post hold should: Act on own initiative when required by following the service policies and procedures in the absence of another team member locally When faced with staff shortages, to liaise with the call centre, teams locally and to manage patient flow accordingly To inform clinical teams when presented with more urgent treatment needs, thus managing patient flow (e.g. prioritise children, trauma and haemorrhaging patients) All of the above to be carried out in accordance with MCH policies and procedures. 4. Planning and organisational skills The post holder should: Keep session logs for patient charges maintaining accurate financial records on the service software Ensure patient charges are taken and recorded accurately on the system this will include; establishing a patients exemption status, and ensuring the relevant claim forms are completed and signed accurately by the patient and clinical staff Reconciling all patient charges per session liaising with clinical staff and reporting discrepancies accordingly to the service finance administrators and administration manager Ensure that any operational issues that may compromise the delivery of services within contracted session/sessions are dealt with in an appropriate manner, bringing to the attention of the administration office via email or telephone. This may include arranging, at short notice, re-organising the staff rota and the management of urgent deliveries to include; general supplies and pharmacy. Attend service team meetings (out of office hours) Report equipment breakdowns that occurs during a dentaline session to the dental engineer Responsibility for prioritising and managing own work load during the working shift Liaise with the call centre on the activity and patient throughput to ensure the smooth running to the clinic session 5. Physical skills To ensure that the patient notes and general correspondence are managed in accordance with the service protocols. Good keyboard, IT skills and a working knowledge of microsoft office packages (e.g. excel, word and outlook) Ability to travel to alternative locations, for the service, at short notice to ensure that service delivery is not compromised. 6. Responsibility for patient / client care The post holder should: Ensure that a high level of customer care is maintained at all times enhancing the patients experience and elevating the service profile. Ensure the patient is given appropriate post-operative advice leaflets where necessary. Ensure that all patients are attended to whilst they are waiting at the clinic and to inform the clinical team of any clinical issues that may arise. 7. Responsibility for policy and service development implementation The post holder will be: Responsible for ensuring all implemented policies, procedure and guidelines within the organisation and the dentaline service are adhered to within their own area of work. To ensure patient confidentiality and data protection is adhered to at all times. To assist with the implementation of change to improve service delivery, moreover, working within own remit. 8. Responsibilities for financial and physical resources The post holder will be: To act as a key holder for the service maintaining safe procedures for security at clinic location To notify the dental management and HQ admin team of any security breach, generating an incident report alert as per MCH policy. Responsible for calculating, collecting and reconciling patient payments for treatment received in-line with the organisations standing financial instructions Responsible for the input of patient sundries within the R4 system to ensure correct reporting can be achieved for the service Responsible for issuing receipts to patients for the monies paid and managing a log for all finance for session worked Responsibilities will include; balancing the end of session finances, producing an accurate end of session financial report and forwarding to the administration office and to manage procurement for the clinic location by liaising with duty nurse and HQ administrator. 9. Responsibilities for human resources (HR) To maintain own training in line with MCH policy To promote MCH values May on occasion be required to train/supervise less experienced employees such as new starters, or lower bands. 10. Responsibilities for information resources Attention to detail, ensuring that patient data is input onto the appointment system correctly and kept up to date To ensure that data is retained by the service within the defined boundaries set out by the data protection act 1988. 11. Responsibilities for research and development (R&D) The post holder will be required to maintain competencies necessary for the role and to highlight any shortfall to the Administration Manager Assisting with patient and employee surveys and audits as required by the service and organisation 12. Freedom to act The post holder should: Be able to prioritise own workload and act independently within the service guidelines and be governed by policies and procedures outlined by the organisation to ensure that the patient experience is of a high standard. 13. Physical effort (refer to effort factor questionnaire attached) Predominantly the post holder will be required to provide administrative support for the dentaline service using dental software. Regular use of computer Unpacking of stationary items 14. Mental effort (refer to effort factor questionnaire attached) Maintaining concentration in a busy reception environment Remain patient focused to ensure quality of service delivery Attention to detail 15. Emotional effort (refer to effort factor questionnaire attached) Due to the nature of the emergency dental service we offer the post holder will occasionally have to deal with difficult or challenging patients, for instance, patients suffering from dental discomfort, patients unhappy about having to wait for to be seen for emergency dental treatment, and occasionally patients that consider they should not have to pay for the service. 16. Working conditions (refer to effort factor questionnaire attached) The post holder will predominantly be based at Larkfield health centre. On occasion there is the need to travel to other dentaline sites which are located across the whole of Kent, to ensure quality of service to patients The post holder will be required to conduct their duties using the dental service computer system

Full details are available within the job description but main points are : The role is busy and varied, working closely with the Programme Director and team to ensure delivery. Key responsibilities include complex diary management, an ability to keep track of deadlines, preparation of presentations, leading on key aspects of team working and ensuring that meetings are well prepared, providing administrative support throughout. The successful candidate will have previous experience as a Personal Assistant and excellent organisational skills, demonstrate good time management, a high level of competency in using Microsoft Office packages and the ability to work under pressure with demanding deadlines. Excellent communication skills, both written and verbal, are required and the post holder will have the ability to liaise with staff at all levels across the system and work effectively as part of a team. You will be a confident, innovative and motivated individual, able to demonstrate initiative in planning your own workload as well as supporting the wider team.

To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, letters to patients and outside agencies etc. in an accurate and quality manner. Liaise with GPs with any queries or missing data to ensure referrals are dealt within the set timeframe. Process referrals using the electronic referral system (ERS) Process urgent 2 week wait referrals in a timely fashion Assistance to doctors and clinicians including composing letters on doctors behalf either at their request or created under own initiative. Making enquiries and following up investigations. To take responsibility for administration and completion of tasks/queries requested by all GPs. Daily prioritising of workload according to urgency. To liaise on a daily basis with the doctors, managers and team members and take on duties as required. Make and receive telephone calls to/for GPs, patients, consultant secretaries and outside agencies Organise and implement new systems/protocols as required for efficient, smooth running of secretarial office Source new referral criteria/organisations as requested. Have knowledge of contract exclusions for referrals and liaise with GPs as required. Take responsibility for directing referrals to the correct specialist services following appropriate guidance. To update all patient information (Referral data, discharge and history summaries) on the computer system, as required. To liaise with the management team and assist by taking on other duties as required. To maintain secretarial cover in the absence of other secretarial staff Training other members of staff in secretarial duties as required.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community differencehere. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Please refer to the attached job description for full details of the main responsibilities of the role.

Please refer to the attached job description for full details of the main responsibilities of the role.

Ensure that patients’ and visitors’ enquiries are handled courteously, efficiently and confidentially Answer incoming calls in a friendly, polite and professional manner. Consider the request, taking appropriate action or redirecting to other personnel as appropriate. Take telephone messages, appointments details and home visit requests accurately and efficiently and enter details on to computer system as appropriate Signpost patients to the most appropriate service, seeking advice if this is not clear. Alert doctors to urgent concerns or outstanding telephone calls or visits, as appropriate Relay test results to patients Ensure that outstanding matters and information are handed over to colleagues at shift change Check prescription requests and ensure they are directed to the requested collection point Print off repeat prescriptions from computer as necessary Handle patients’ positive and negative feedback initially, seeking advice from or referring to Patient Services Supervisor or Assistant Practice Manager as appropriate Check own nhs.net email account frequently during shift and ensure that all messages are responded to and actioned promptly and as appropriate Check practice generic and reception nhs.net email accounts frequently during shift and ensure that all messages are responded to and actioned promptly and as appropriate Send, receive and record facsimile messages Be conversant and deal with procedure for new patients wishing to register with the practice Be conversant with online Patient Services and Care Navigation and record outcomes as appropriate Be responsible for security of the building if last person leaving Be conversant with Panic Alarm system and act upon this if necessary Attend and participate in team, staff meetings and other meetings as required Be fully conversant with patient services procedures and developments Ensure that filing, record keeping and distribution of documents and mail are undertaken efficiently and promptly. Assist with sending out of patient recall letters and other similar correspondence Ensure that patient services area, waiting room, consulting rooms, meeting rooms and outside areas in the immediate vicinity of the practice are clean and tidy, and that there is an adequate supply of stationery and other routine items available. Ensure that noticeboards are kept up to date and that appropriate literature is displayed. Arrange refreshments for doctors meetings and ensure that adequate supplies are available. Ensure that kitchen areas are kept clean and tidy. Arrange for photocopier and other equipment repairs to be carried out as soon as possible Contribute to a safe working environment Assist with mentoring/training new staff, as directed by Patient Services Supervisor or Assistant Practice Manager Any other ad hoc duties as required

The postholder will support the Trust to implement a new way of working using technology as an enabler, working alongside the project/product managers. The postholder would hold stakeholder workshops to map existing processes, using business analysis tools and techniques to identify the future operating model, using tried and tested approaches (such as MOSCOW) to score the criticality of specific requirements. The postholder would be required to document the requirements (or user stories in the case of Agile/Scrum) that can then be used to develop a product or procure a digital solution, creating the functional specification to be used when tendering (if appropriate). The postholder would be required to score solutions as part of the procurement exercise to ensure that the chosen product meets the essential criteria and develop user acceptance testing, leading this work to ensure that the product works as expected and aligns to the contractual specification. Use a high level of personal credibility, impact and influence with all levels of the business. Form trusted relationships through providing a supportive, open and transparent environment, encouraging colleagues and partners to innovate. Using a range of techniques for engagement which include interviewing, facilitating, mediating and presenting. Work across multiple projects/activities at different stages to add value. Evaluate risks and issues, to mitigate their potential impact. Assist with the development of the test strategy, planning and managing user acceptance testing in conjunction with the business, suppliers and internal digital teams. Liaising with internal or external suppliers (as appropriate) in relation to reported defects and resolving them to closure. Own the delivery of the work assigned and drive it to successful completion working with project/product managers on the creation of schedules and delivering outputs by agreed deadlines. Working between digital teams and clinical and support colleagues to enable digital transformation.

You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. Get instant access to our financial wellbeing benefit Wagestream. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real-time, stream up to 50% of the money youve already earned, learn easy tips to manage your money better and save your wages straight from your salary. https://fb.watch/hzQjE8HzTN/

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community difference here. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Job Title: Marketing and Campaigns Manager Reporting To: Deputy Director Fundraising and Communications Accountable to: Director Income Generation Hours: Full time 37.5hrs per week Location: Hybrid Salary: £34,808 Closing Date: Tuesday 17 September 5pm Interview Dates: First Interviews Monday 23 September Second Interview soon after A hands-on on collaborative role responsible for working on integrated marketing communications campaigns. Alongside the Digital Marketing Manager you will create emotive campaigns that win support for our Hospice maximising our opportunities for fundraising. Your clear and engaging marketing campaigns will bring people to support our charity and stay connected. With extensive experience in DM you will know how to reach audiences through offline channels supporting a digital first approach. Would you like to join a team who make a difference to local lives? Were looking for a clear, creative and energetic communicator with a passion for people and a track record for delivering results to become our Marketing & Campaigns Manager. We are an independent local charity in the Heart of Kent (Aylesford), offering a wide range of services to support local people and their loved ones, who are living with a life-limiting or terminal illness. The work we do makes a real difference to the lives of local people and we support over 1000 patients at any one time between our Inpatient Unit and Community teams. The majority of this care is funded by the support given to us by our local community.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community difference here. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

The post holder will support the Senior Financial Accountant in the preparation of the annual capital programme. This will include liaising with all capital programme managers and budget holders, review of all capital bids and prioritisations and challenging those bids where appropriate and providing budget recommendations. The post holder is responsible for analysing capital expenditure ensuring adherence to Trust policy and the relevant accounting standards and regulations. The post holder will work with the responsible directorate/support service and the capital budget holder to determine the performance of current capital schemes and in the case of any problems being highlighted, suggest and implement plans to rectify the situation. This will include the explanation of the complex NHS capital financial regime to both NHS and non-NHS managers. Please see the job description for more details.