MAJOR DUTIES:
- This position will provide support in overseeing the daily operations of complex fee collection program which includes entrance stations, campgrounds, central remit office, and traffic control operations. Staff reporting directly to the incumbent will include Recreation Fee Technicians, Lead Recreation Fee Technicians, and volunteer camp hosts.
- The position will analyze and evaluate the fee program operations and develop short and long-term plans for the fee program.
- The incumbent will lead collaborative recruitment efforts for all subordinate positions. The position is responsible for understanding and adhering to prescribed human resource policies during the recruitment process.
- The position will support fee program reviews to ensure that concepts outlined in RM-22 are being applied in daily fee collection operations. The incumbent will interpret visitor use trends and changing management goals to maximize efficiency of fee collection operations.
- The position will analyze and evaluate projects and proposals addressing cost of collection, facility investment, security, and visitor services.
- The position will oversee the operational management of the Interagency Pass Program and public reservation system processes and procedures.
Physical Demands: This position may require standing for long periods of time, as well as walking, bending, lifting of moderately heavy items. Mental stress and physical fatigue occur due to the high volume of personal contacts and the responsibility of dealing with large amounts of money. If applicable, extreme physical exertion may be required while performing search and rescue, wildland firefighting, and other emergency response duties.
Working Conditions: This position typically works at an entrance station, campground office, fee office, remit office, visitor center, and/or visitor contact station. Work may be frequently performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone and/or in isolated locations.
Starting at $72,553 Per Year (GS 11)
