Total 36 job vacancies by Tate

Administrator - 9am-2pm - Monday - Friday - £13ph - Barton-On-Sea - ASAP Start

Main purpose of the job:

We are currently recruiting for a motivated and efficient administrator for one of our Care Home clients based locally. The main requirement of this position is to manage the administrative procedures within the home as directed by the home manager and to provide reception cover as required.

Key duties and responsibilities:

1. To liaise and build relationships with relatives, residents, professional service providers and other visitors.
2. To receive all residents/visitors to the home in the absence of a receptionist.
3. To ensure that the home's filing system is maintained accurately.
4. To carry out administrative duties such as filing, typing, copying, binding, scanning, etc, as required by the home manager.
5. To arrange meetings for the home manager with agendas and typing.
6. To liaise with external parties as directed by home manager.
7. To maintain and order office supplies.
8. To coordinate maintenance of office equipment.
9. To ensure every resident has all relevant paperwork before they are admitted to the home.

Contracts for Local Authority Residents:

1. Liaise with the home manager and head office to ensure a signed council contract has been received.
2. Raise top-up contracts where necessary and ensure it is signed by the agreed third party.
3. Raise a standing order for the top-up payment in accordance with the contract.

Contract for Self-Funding Residents:

1. Create a resident's contract and ensure it is signed.
2. Raise a standing order for the self-funding payment in accordance with the contract.

Funded Nursing Care:

1. Ensure a copy of the FNC referral is received from the hospital before the resident is admitted, and forwarded to head office.

10. To ensure residents' financial/contract files are maintained.
11. To deal and signpost any complaints received to the relevant member of staff.
12. Inform head office of any deaths.
13. To scan supplier invoicing and statements and send to head office for payment.
14. To send the cheques received for payment of residents' invoices to head office.
15. To manage petty cash and associated record.
16. To manage payroll, including holiday/sick/maternity on a weekly basis in line with payroll schedule.
17. To ensure that all employees' timesheets are accurate, signed off by the home manager and hours input into the payroll system on a weekly basis.
18. To liaise with head office for any financial matters or discrepancies.
19. To accurately record and up-date information on personnel record files.
20. To ensure that all the relevant pre-employment checks are undertaken.
21. To ensure all bank details and starter forms are sent to head office.
22. To ensure that P45s or P46s are submitted to head office.
23. To ensure that all absence records are maintained accurately.
24. To order uniforms and badges for staff when required.
25. To carry out any other reasonable duties as and when required by the organisation.

Please apply today to be considered for this position

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Planning & Pricing Manager - Parts

Competitive salary with excellent benefits, company car, fuel card, annual bonus, etc.
Location: Hybrid - (2 days per week working from home) 3 days in Head Office, based in Milton Keynes.

About the Company:
Founded over a century ago, our client is a global automotive brand with production facilities in over 20 countries, employing tens of thousands of talented individuals worldwide.

The Opportunity:
We have a unique opportunity to join this superb business as a Planning & Pricing Manager at their head office in Milton Keynes. You will analyse data from multiple sources and provide your expertise to enhance the way they plan and drive their aftersales business. This role involves driving performance improvements and developing parts and pricing strategies for over 100,000 products.

Key Responsibilities:

• Lead, coach, and develop your team to support the business' parts sales goals.
• Analyse market trends, customer needs, competitor activity, and product lifecycles to inform commercial plans and decisions.
• Monitor parts business performance, identifying risks and opportunities, and proposing actions to achieve goals.
• Leverage data and insights to support accurate forecasting.
• Implement and embed an aftersales pricing strategy that delivers the required revenue and margin.
• Collaborate with finance team colleagues to review Aftersales financial planning and analysis processes.
• Drive innovation in parts planning by embracing new technologies, tools, and methodologies.
• Support the Parts Sales Coordinator in managing dealer parts targets and bonus programmes.
• Provide complex analysis on the effectiveness of commercial activities and make recommendations.
• Manage promotional, tactical, and special parts pricing activities ensuring a suitable margin.
• Review and manage supplier relationships to optimise ROI.
• Ensure collaboration with internal stakeholders to avoid duplication or fragmentation.
• Identify opportunities for new and improved parts and pricing initiatives, including trade parts programmes.
• Plan and manage relevant budgets to ensure ROI is maximised.

Skills and Experience Required:

Essential:

• Knowledge and experience of business planning (preferably parts), commercial management, or business insights within the automotive industry.
• Significant experience in pricing and margin-based activities.
• Proven track record of driving revenue growth in a competitive market environment.
• Strong commercial and financial acumen.
• Planning and analytical skills, with the ability to turn insights into actions.
• Experience engaging and influencing senior stakeholders.
• Meticulous attention to detail and the ability to identify anomalies in data.
• A strategic thinker with a results-oriented mindset.
• Flexible approach, with the ability to deal with ambiguity and reprioritise when required.

Desirable:

• Knowledge and understanding of franchised dealer networks.
• People management experience.

If you are a strategic thinker with a passion for driving performance improvements and developing innovative parts and pricing strategies, we would love to hear from you!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Product & Pricing Manager - Parts

Salary: Up to £70,000 (negotiable) with excellent benefits, company car, fuel card, annual bonus, etc.
Location: Hybrid - (2 days per week working from home) 3 days in Head Office, based in Milton Keynes.

About the Company:
Founded over a century ago, our client is a global automotive brand with production facilities in over 20 countries, employing tens of thousands of talented individuals worldwide.

The Opportunity:
We have a unique opportunity to join this superb business as a Product & Pricing Manager at their head office in Milton Keynes. You will analyse data from multiple sources and provide your expertise to enhance the way they plan and drive their aftersales business. This role involves driving performance improvements and developing parts and pricing strategies for over 100,000 products.

Key Responsibilities:

• Lead, coach, and develop your team to support the business' parts sales goals.
• Analyse market trends, customer needs, competitor activity, and product lifecycles to inform commercial plans and decisions.
• Monitor parts business performance, identifying risks and opportunities, and proposing actions to achieve goals.
• Leverage data and insights to support accurate forecasting.
• Implement and embed an aftersales pricing strategy that delivers the required revenue and margin.
• Collaborate with finance team colleagues to review Aftersales financial planning and analysis processes.
• Drive innovation in parts planning by embracing new technologies, tools, and methodologies.
• Support the Parts Sales Coordinator in managing dealer parts targets and bonus programmes.
• Provide complex analysis on the effectiveness of commercial activities and make recommendations.
• Manage promotional, tactical, and special parts pricing activities ensuring a suitable margin.
• Review and manage supplier relationships to optimise ROI.
• Ensure collaboration with internal stakeholders to avoid duplication or fragmentation.
• Identify opportunities for new and improved parts and pricing initiatives, including trade parts programmes.
• Plan and manage relevant budgets to ensure ROI is maximised.

Skills and Experience Required:

Essential:

• Knowledge and experience of business planning (preferably parts), commercial management, or business insights within the automotive industry.
• Significant experience in pricing and margin-based activities.
• Proven track record of driving revenue growth in a competitive market environment.
• Strong commercial and financial acumen.
• Planning and analytical skills, with the ability to turn insights into actions.
• Experience engaging and influencing senior stakeholders.
• Meticulous attention to detail and the ability to identify anomalies in data.
• A strategic thinker with a results-oriented mindset.
• Flexible approach, with the ability to deal with ambiguity and reprioritise when required.

Desirable:

• Knowledge and understanding of franchised dealer networks.
• People management experience.

If you are a strategic thinker with a passion for driving performance improvements and developing innovative parts and pricing strategies, we would love to hear from you!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Parts Planning Manager

Salary: Up to £70,000 with excellent benefits, company car, fuel card, annual bonus, etc.
Location: Hybrid - (2 days per week working from home) 3 days in Head Office, based in Milton Keynes.

About the Company:
Founded over a century ago, our client is a global automotive brand with production facilities in over 20 countries, employing tens of thousands of talented individuals worldwide.

The Opportunity:
We have a unique opportunity to join this superb business as a Parts Planning Manager at their head office in Milton Keynes. You will analyse data from multiple sources and provide your expertise to enhance the way they plan and drive their aftersales business. This role involves driving performance improvements and developing parts and pricing strategies.

Key Responsibilities:

• Lead, coach, and develop your team to support the business' parts sales goals.
• Analyse market trends, customer needs, competitor activity, and product lifecycles to inform commercial plans and decisions.
• Monitor parts business performance, identifying risks and opportunities, and proposing actions to achieve goals.
• Leverage data and insights to support accurate forecasting.
• Implement and embed an aftersales pricing strategy that delivers the required revenue and margin.
• Collaborate with finance team colleagues to review Aftersales financial planning and analysis processes.
• Drive innovation in parts planning by embracing new technologies, tools, and methodologies.
• Support the Parts Sales Coordinator in managing dealer parts targets and bonus programmes.
• Provide complex analysis on the effectiveness of commercial activities and make recommendations.
• Manage promotional, tactical, and special parts pricing activities ensuring a suitable margin.
• Review and manage supplier relationships to optimise ROI.
• Ensure collaboration with internal stakeholders to avoid duplication or fragmentation.
• Identify opportunities for new and improved parts and pricing initiatives, including trade parts programmes.
• Plan and manage relevant budgets to ensure ROI is maximised.

Skills and Experience Required:

Essential:

• Knowledge and experience of business planning (preferably parts), commercial management, or business insights within the automotive industry.
• Significant experience in pricing and margin-based activities.
• Proven track record of driving revenue growth in a competitive market environment.
• Strong commercial and financial acumen.
• Planning and analytical skills, with the ability to turn insights into actions.
• Experience engaging and influencing senior stakeholders.
• Meticulous attention to detail and the ability to identify anomalies in data.
• A strategic thinker with a results-oriented mindset.
• Flexible approach, with the ability to deal with ambiguity and reprioritise when required.

Desirable:

• Knowledge and understanding of franchised dealer networks.
• People management experience.

If you are a strategic thinker with a passion for driving performance improvements and developing innovative parts and pricing strategies, we would love to hear from you!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Head of HR & People

Salary: c£70,000, plus £5,000 car allowance, 10% bonus, and excellent benefits
Location: Milton Keynes - hybrid

Are you an experienced HR leader with a strategic vision and a hands-on approach? We are seeking a dynamic Head of HR & People for a leading SME tech business poised for significant growth. This role offers a unique opportunity to shape the People strategy while managing the day-to-day HR functions in a fast-paced, innovative environment.

Key Responsibilities:

• Develop and implement the People strategy to support business objectives.
• Oversee daily HR operations, ensuring seamless execution across all areas of the employee lifecycle for the UK and oversees employees.
• Produce comprehensive board packs and present strategic insights.
• Lead HR aspects of acquisitions, including managing the TUPE process.
• Provide coaching and support to managers and senior leaders.
• Foster strong, productive relationships with key stakeholders.
• Ensure compliance with HR policies and legislative requirements.
• Manage employee benefits and update company policies in line with legislative changes.

What We're Looking For:

• Proven experience as a Head of HR in a growing organisation.
• Background in private equity-backed businesses.
• Expertise in creating and delivering HR strategies.
• A proactive, hands-on approach to daily HR tasks.
• CIPD qualification.

Join our client and play a pivotal role in driving their growth and success. Apply now to become part of a team that values your expertise and ambition.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Tax Assistant Manager

Location: Milton Keynes - Hybrid Working
Salary: Up to £55,000 with excellent benefits

Join our clients fast-growing Corporate Tax team, part of a dynamic Tax Practice. They offer a broad range of career paths in a high-profile, ever-evolving field.

As an experienced Tax Assistant Manager, you will provide UK tax advisory and compliance services.

Key Responsibilities:

• Serve as the principal contact for clients on day-to-day tax matters.
• Engage in tax advisory and planning work.
• Assist with business development and attend client events.
• Review corporation tax computations and advise on contentious issues.
• Coordinate tax payments, loss relief, capital allowances, and group relief.
• Delegate tasks to junior colleagues while ensuring quality and timeliness.
• Coach and develop junior staff.
• Maintain strong financial management of client accounts.
• Ensure compliance with quality control procedures.

What We're Looking For:

• Fully qualified (ACA/ACCA or CTA or equivalent).
• Strong knowledge of UK corporate taxation and accountancy principles.
• Excellent time and task management skills.
• High standards of service and product quality.
• Practical problem-solving approach with client focus and commercial awareness.
• Ability to build strong client relationships

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Sales Performance Analyst
Milton Keynes, Hybrid Working
Up to £45,000 plus excellent benefits

We are seeking a highly skilled Sales Performance Analyst to join our client in Milton Keynes. In this role, you will leverage your expertise in Data Analytics and Business Intelligence to analyse CRM sales data, challenge existing processes, and introduce innovative ideas. Your insights will be crucial in optimising the sales processes, identifying trends, evaluating performance, and adjusting strategies accordingly.

What will you be doing?

• Utilise your advanced analytical skills to examine sales data using tools such as HubSpot, Deal Hub, and Salesforce CRMs, identifying trends and forecasting sales opportunities.
• Develop and maintain dashboards, reports, and visualizations, including key performance indicators, to provide stakeholders with comprehensive insights into sales performance.
• Extract, clean, and manipulate data from various sources to support sales forecasting and territory planning.
• Identify key performance indicators (KPIs) and create metrics to measure the effectiveness of the sales team.
• Collaborate with cross-functional teams to enhance data accuracy and integration across systems.

Qualifications:

• Proven experience in a similar analytical role within a demanding environment.
• Strong business acumen with excellent attention to detail and analytical skills.
• Exceptional written and verbal communication skills, with the ability to convey complex ideas effectively.
• Ability to work independently, prioritise tasks, and manage multiple projects simultaneously.
• Strong collaborative skills, with the ability to work effectively in cross-functional teams.
• Experience with Salesforce is advantageous.
• Experience working within a technical business is also advantageous.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Head of Digital Marketing

Milton Keynes (Hybrid working, 2 days in office)
Up to £100k & bonus and excellent benefits.

Role Summary

As part of the Senior team within the Marketing department, you will be the lead for all things Digital and be a strong advocate for strengthening the brand's presence in all digital platforms, harnessing the power of all things Digital to help drive the business forward.

You'll be at the forefront of developing, implementing, tracking, and optimising digital marketing strategies across all channels. Your expertise will ensure cohesive, impactful, and measurable outcomes, working closely with sales and marketing teams.

Initially, there aren't any direct reports in this role, but you will have agency resource.

Key Responsibilities

• Strategize and Execute: Promote services and solutions, boosting brand awareness and customer engagement through SEO/SEM, email, display advertising, and more.
• Data-Driven Campaigns: Utilise customer data to create segmented marketing campaigns in HubSpot, ensuring personalised outreach.
• Website Management: Monitor traffic, optimise user experience, and manage performance metrics.
• Insightful Analysis: Analyse marketing data to drive campaign optimisation and business performance.
• Performance Reporting: Develop dashboards and reports using tools like Google Analytics and HubSpot.
• Data Integrity: Regularly audit data sets to ensure accuracy and implement corrective measures.
• Campaign Optimisation: Assess and report on campaign performance, making data-driven recommendations.
• Lead Generation: Manage paid advertising campaigns on Google Ads, LinkedIn, and other platforms.
• Team Collaboration: Align digital efforts with overall marketing and business objectives.

What skills and experience are we looking for?

• Experience in a senior Digital Marketing role within IT services or technology.
• Technical Proficiency: Hands-on experience with SEO/SEM, Google Analytics, Google Ads, social media platforms, and email marketing tools.
• Analytical Mindset: Strong understanding of marketing analytics and data-driven decision-making.
• CRM Expertise: Proficient in HubSpot and Salesforce.
• Project Management: Ability to manage multiple projects and meet tight deadlines.
• Industry Knowledge: Familiarity with the IT industry and B2B marketing,

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Sales Performance Analyst
Milton Keynes, Hybrid Working
Up to £45,000 plus excellent benefits

We are seeking a highly skilled Sales Performance Analyst to join our client in Milton Keynes. In this role, you will leverage your expertise in Data Analytics and Business Intelligence to analyse CRM sales data, challenge existing processes, and introduce innovative ideas. Your insights will be crucial in optimising the sales processes, identifying trends, evaluating performance, and adjusting strategies accordingly.

What will you be doing?

• Utilise your advanced analytical skills to examine sales data using tools such as HubSpot, Deal Hub, and Salesforce CRMs, identifying trends and forecasting sales opportunities.
• Develop and maintain dashboards, reports, and visualizations, including key performance indicators, to provide stakeholders with comprehensive insights into sales performance.
• Extract, clean, and manipulate data from various sources to support sales forecasting and territory planning.
• Identify key performance indicators (KPIs) and create metrics to measure the effectiveness of the sales team.
• Collaborate with cross-functional teams to enhance data accuracy and integration across systems.

Qualifications:

• Proven experience in a similar analytical role within a demanding environment.
• Strong business acumen with excellent attention to detail and analytical skills.
• Exceptional written and verbal communication skills, with the ability to convey complex ideas effectively.
• Ability to work independently, prioritise tasks, and manage multiple projects simultaneously.
• Strong collaborative skills, with the ability to work effectively in cross-functional teams.
• Experience with Salesforce is advantageous.
• Experience working within a technical business is also advantageous.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Client Services Specialist - IT

Up to £30,000 plus excellent benefits

Milton Keynes, office based.

Do you have experience working within the IT industry or do you have a desire to work within it?

IT industry experience isn't essential; if you are great with people, able to build excellent rapport and you're proactive and commercially astute, this could be a great role for you.

You will provide reports to clients, investigate and question data, regularly check in with clients to see if there are any problems you can solve for them and liaise with internal teams across the entire company to see if improvements can be made to any of their processes.

We're looking for someone who is focused on client engagement, with an eye for detail. This isn't an 'analyst' role but will involve looking at data and being able to spot when something doesn't look right.

Some of your duties will include:

• Ensuring that SLA and KPI obligations are being met and exceeded, escalating appropriately where this is not the case.
• Question and investigate information provided by internal teams and not taking data at face value
• Manage escalations for all customers and Internal Teams in relation to the services provided.
• Create and update Operation Service Manuals for our clients
• Ensure that quality standards are met in terms of ticketing and reporting by internal teams.
• Identify process/service improvement opportunities.
• Ensure SLA/KPI adherence and fulfilment of contractual obligations.
• Provide support to internal teams in terms of communication with affected customers around major incidents, planned works and updates to services.
• Prepare internal and client-facing reports relating to service and present them to senior management.
• Provide internal reports on client satisfaction.

What are we looking for?

• Experience in a Customer Service based role.
• A desire to work in the IT/Cloud industry.
• Ability to interact confidently with clients, both written and verbal.
• Must have a can-do attitude and passion to ensure service excellence.
• Must have a calm and collected approach to high-pressure situations.
• Excellent level of knowledge of Microsoft Office products (Excel, Word, PowerPoint)
• Highly organised and methodical approach.

Package - Up to £30,000 basic salary, plus excellent benefits such as: paid parking, annual bonus, healthcare, life assurance and more.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Service Advisor

Milton Keynes

6 months, 9am - 5pm

£14.67 per hour

Tate are delighted to be supporting a globally recognised retail and commercial bank to hire a number of Customer Service Advisors. This position plays an important role within their Financial Crime team and offers you an exciting opportunity to join their business.

Do you excel in turning customer interactions into positive experiences?

Are you passionate about providing exceptional customer service and able to deal with queries first time?

If your answer to the above questions is yes, you have strong experience within a customer service environment, and you have the confidence to deal with a mixture of inbound and outbound calls, then we want to hear from you!

What will your day look like?

• Inbound and outbound calls with both personal and business customers as well as 3rd parties answering Remediation and Financial Crime queries.
• Ensuring great quality calls with customers, the focus on is the customer experience more than how many calls are taken per day.
• Using various systems to ensure all queries raised are fully answered, ensuring the account is updated to reflect the conversation.
• Taking ownership and appropriately question callers to fully understand the nature of the query, to ensure full resolution.
• Identify vulnerable customers, or customers facing financial difficulties, and transfer these calls to the dedicated internal teams.
• Achievement of Key Performance Indicators.

Experience Required:

• You will be confident receiving inbound and conducting outbound calls
• Adaptable to change projects at short notice.
• Sound knowledge of data gathering over the phone
• A keen eye and attention to detail
• Excellent written and oral communications skills including report writing skills.
• You can communicate well by speaking to people face to face / telephone /and in written form.
• Experience working in a service level driven environment.
• Willingness to partake in ongoing training to cross-skill

What we offer:

• 6 month contract with potential to extend
• Hybrid working / remote
• £14.67 per hour
• Full training provided
• Ongoing support and training.

What next?

If you are interested in this position, then please apply today and if suitable one of our Client Services Managers will be in touch to discuss your application.

Please note the start date for this role is Monday 4th November, with interviews being held from 23rd September onward.

This role is working for a Financial Services company and therefore will undergo extensive compliance checks, please consider this before applying.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Service Desk Engineer - 2nd line

Up to £43,000 plus shift allowance and excellent benefits

This is an office based role in Milton Keynes.

Days and night shifts! Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights)

As Service Desk Engineer, You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies.

A true Generalist role, this will predominantly be 2nd line activities, however, is still very much a client facing

role, responding to system events, availability and capacity issues in addition to troubleshooting and problem solving of incidents raised by external customers.

Ability to communicate effectively with clients and manage technical queries and events in line with customer

specific SLA/KPI's is essential. Working as part of a multi-disciplined team with both vendor and structured

training provided with the objective of holding the following vendor certifications (CCNA/VCP/NCDA) in first 12

months.

As Technical Services Engineer, some of your duties will include:

• Monitor, Categorise, set priority of incoming tickets (incident, problem, request)
• Manage your daily schedule by working through service dashboards and prioritising tickets
• Event Monitoring and perform initial triage on Network, Compute, Storage, VMware, Backup & DR infrastructure
• Communication with customers as required; keeping them informed
• Identify trending and patterns to initiate Problem Management
• Support of Internal IT onboarding

What are we looking for?

• MSP experience in a technical support or similar role.
• Good knowledge of VMware/Horizon/VDI or equivalent
• Familiar with all Microsoft technologies - Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS
• Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation.
• One of CCNA, VCP, NCDA is desirable.
• Excellent interpersonal, oral, and written communication skills
• Can do attitude and willingness to collaborate; team player mindset.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Finance Analyst

Milton Keynes - hybrid (2 days from home)

£38,000 - £40,000 with excellent benefits, including annual bonus.

We have a great opportunity for a part-qualified Senior Finance Analyst in Milton Keynes! This is a varied role with the opportunity to develop. You will liaise with stakeholders and present to senior management. Ideally you will be at least halfway through your CIMA or ACCA.

You will Lead annual budgeting and financial close processes, present financial insights to executive management, engage in strategic pricing decisions, ensuring rigorous financial management and strategic decision support across the company.

As Senior Finance Analyst, your responsibilities will include:

• Lead the preparation of annual budgets and periodic re-forecasts.
• Responsibility for the end-to-end monthly financial close process for the division in your remit.
• Presenting financial variances and insights to executive management.
• Prepare monthly Accounts Review packs and presenting month end results to the management team.
• Conduct monthly expense review meetings with budget holders ensuring that expenses are in line with budget/ forecast and challenge expense commitments when required.
• Participate in the annual external audit process by preparing necessary documentation and data.
• Support preparation of management papers and conduct review.
• Prepare costing proposals for quarterly campaigns.
• Engage in pricing decisions and produce profit analysis.
• Review effectiveness of systems and processes and make recommendations with regards to any potential future developments.
• Support Finance Analysts, act as a role model, providing guidance and feedback to aid their professional development.
• Provide support and cover to the Management Accountants and the wider department as required.

What skills and experience are we looking for?

• Excellent communication skills
• Knowledge, understanding or exposure to core principles of Accounting
• Part-Qualified ACA / ACCA / CIMA
• Management accounting experience is desirable
• Proficient in Microsoft Office Packages, notably Excel

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Night Customer Service Advisors

Working Hours - your "fixed" shift will be 18.00 - 03.00, working 5 days per week including every other weekend.

Office based in Milton Keynes

Temporary to Permanent

Hourly rate

£12.00 per hour from 18:00 - 23:00

£14.40 per hour from 23:00 - 03:00

Starting: Monday 14th October

Training Hours: 18:00 - 03:00 Monday to Friday for the first 4 weeks

The Role

We are looking for experienced and well-spoken individuals who have a passion for delivering great customer service. Previous experience in a similar role is desirable. You will be the first point of contact for customers from all over the world in a busy, high volume, supportive customer experience centre. You will play a key role in delivering exceptional service to all customers first time, every time.

• Taking inbound calls/emails/Live chat messages from customers who want to place an order or have a query about an "in progress" order
• Informing customers of deals and discounts available
• Helping with all ad hoc enquiries i.e., where's my order, how much is delivery, returns policy, cancellations, and complaints

During the 3-month probationary period, you will work through Tate Recruitment on a timesheet basis (weekly pay). There will be no further probationary period upon you being made permanent and you will be rewarded with the company benefits from Day 1.

This role is office based during the 3-month probationary period but once you go permanent, you can apply for a Hybrid arrangement.

The Permanent Package

• You can apply for hybrid-working
• Monthly utilities allowance for homeworkers
• Available overtime
• Premium hourly rates applied between 23:00 - 03:00
• 28 days holiday, inclusive of Bank Holidays (increases with length of service)
• Reward Vouchers
• 50% Discount
• Cycle to Work Scheme
• Access to discounted gym membership
• Health Shield Cash Plan
• Life Assurance
• Fun, interactive break-out areas filled with pool tables, table tennis tables, vending machines, and free tea and coffee

If you are interested, please submit your CV and we will contact you shortly…..

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Service Advisors

Temporary to Permanent - Office based role in Milton Keynes

Working Hours

Your "fixed" shift will be….

12:00 - 21.00, working 5 days per week including every other weekend.

or

14:00 - 21:00, working 5 days per week including every other weekend.

Hourly rate £12.00 per hour

Starting: 7th October

Training Hours: 10:00 - 18:00 Monday to Friday, for the first 4 weeks (you must have no holiday during this time

The Role

We are looking for experienced and well-spoken individuals who have a passion for delivering great customer service. Previous experience in a similar role is desirable. You will be the first point of contact for customers from all over the world in a busy, high volume, supportive customer experience centre. You will play a key role in delivering exceptional service to all customers first time, every time.

• Taking inbound calls/emails/Live chat messages from customers who want to place an order or have a query about an "in progress" order
• Informing customers of deals and discounts available
• Helping with all ad hoc enquiries i.e., where's my order, how much is delivery, returns policy, cancellations, and complaints

During the 3-month probationary period, you will work through Tate Recruitment on a timesheet basis (weekly pay). There will be no further probationary period upon you being made permanent and you will be rewarded with the company benefits from Day 1.

This role is office based during the 3-month probationary period but once you go permanent, you can apply for a Hybrid arrangement.

The Permanent Package

• You can apply for hybrid-working
• Monthly utilities allowance for homeworkers
• Available overtime
• Premium hourly rates applied between 23:00 - 03:00
• 28 days holiday, inclusive of Bank Holidays (increases with length of service)
• Reward Vouchers
• 50% Discount
• Cycle to Work Scheme
• Access to discounted gym membership
• Health Shield Cash Plan
• Life Assurance
• Fun, interactive break-out areas filled with pool tables, table tennis tables, vending machines, and free tea and coffee

If you are interested, please submit your CV and we will contact you shortly…..

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.