Total 230 job vacancies by eTeach UK Limited

The Customer Service/Technical Support Agent will be responsible for ensuring a high level of customer satisfaction by efficiently managing customer inquiries, bookings, and technical support related to EDExams. This role also involves invigilation, exam administration, and assisting in the creation and reporting of examinations. You will work closely with candidates, educational centres, and internal teams to facilitate a smooth exam experience, while maintaining a customer-centric and solutions-focused approach.
Key Responsibilities:
• Prioritise and process customer exam bookings and requests submitted via the online booking system.
• Maintain thorough and accurate customer service records, ensuring data privacy and security at all times.
• Use database systems and technology to provide exceptional customer care and technical support via telephone, email, live chat, and screen-sharing software.
• Assist customers with the installation and setup of the EDExams application and troubleshoot basic technical issues.
• Liaise with candidates and exam centres to arrange examination sittings and manage correspondence as needed.
• Check and confirm exam availability for customer sittings.
• Communicate exam results to customers and provide any necessary follow-up support.
• Manage and coordinate all aspects of the exam administration process, including maintaining the examination management system.
• Invigilate exams in accordance with guidelines, identifying and reporting any suspected malpractice to the examination officer or senior management.
• Brief candidates, staff, parents, and carers on examination regulations and requirements.
• Manage conflicts of interest and resolve them efficiently.
• Oversee the conduct of examinations to ensure compliance with guidelines and manage unexpected issues or irregularities.
• Maintain the confidentiality and security of candidate responses and other sensitive information.
• Conduct weekly QA reviews of invigilation recordings to ensure adherence to guidelines.
• Assist in investigating and reporting suspected malpractice when needed.
• Perform any other duties as required by the business or as requested by your Line Manager or Senior Leadership Team.
• Collaborate with the sales team to drive positive sales results when necessary.
• Assist in the online creation of examinations and ensure their accuracy.
• Generate and create reports on examinations to be shared with awarding bodies.
• Maintain a positive, empathetic, and professional attitude toward customers at all times, especially in challenging situations.
• Meet or exceed performance metrics, including response time, customer satisfaction ratings, and resolution time for technical support issues.
• Contribute to continuous improvement initiatives to enhance the customer experience and streamline exam processes.
Personal Skills & Knowledge Required:
• Experience working with or knowledge of Awarding Organisations, EPAOs, Universities, and Training Providers.
• Understanding of current Ofqual legislation and examination standards.
• Strong time management skills with the ability to prioritise and manage multiple tasks.
• Ability to work effectively as part of a team, collaborating with colleagues across all areas of the business.
• High level of confidentiality and discretion, especially when dealing with sensitive information.
• Excellent communication skills, both written and verbal, with a strong customer focus.
• Strong problem-solving skills, with the ability to think on your feet and resolve issues promptly.
• High level of self-motivation and initiative to work independently where required.
• Adaptable and flexible approach to working, with the ability to handle change effectively.
• Basic understanding of software installation, troubleshooting, and resolving technical issues, particularly in a remote support environment.
• Strong interpersonal skills and emotional intelligence, with the ability to handle difficult situations with empathy and professionalism.
Qualifications Required:
• English and Maths GCSE (A-C) or equivalent – Essential
• Proficient in the use of ICT systems for various purposes – Essential
• Customer Service Level 2 NVQ or equivalent – Desirable

Job Title: Cover Supervisor and Administrator
Contract: Full Time, Permanent, Term Time only, plus Inset days.
Hours: Monday to Friday - working hours are 6.30am until 3pm.
Salary: CLF 8 – £27,964 - £30,146
Actual salary: £23,945
Start: 1st January 2025
What we are looking for:
We are looking for a passionate and inspiring Cover Supervisor and Administrator to join our supportive and talented team at Hanham Woods Academy. We are a diverse multi-academy trust, looking for professional and ambitious people, with a passion for transforming our students’ learning. 
The start time for this position is 6.30am.
What we are looking for:  
The Cover Supervisor will supervise whole classes and/or small groups during the short term absence of the timetabled class teacher, whether planned or un-planned absence. Ensure students carry out the curriculum tasks set by the absent teacher, assisting them to understand the nature of the work set, managing student behaviour and minimising the impact of the teacher’s absence on their learning.
Hanham Woods Academy is a secondary school located within the outskirts of Bristol and South Gloucestershire, delivering education to pupils aged 11-16. It is one of the most improved academies in the South West, providing an excellent education to over 800 students. The academy has a growing reputation both locally and regionally.
Whilst we appreciate the unique setting in which the academy is placed, we work hard to challenge students from a variety of backgrounds to be the best they can be in all areas of life. Our mission here is simple: we want to give people the best chance of success, underpinned by our ethos of Dream Big, Work Hard, Be Kind. We want students to 'climb the mountain' in order to achieve success both academically and by developing a confident, resilient and hard-working character.
About the Cabot Learning Federation:
The Cabot Learning Federation is a diverse Multi-Academy Trust (MAT) in the South West. We are proud to serve 18,000+ pupils who all attend ten secondary academies, seventeen primary academies, an all through provision, a studio school, a discrete Post 16 provision, two alternative provision schools and three SEMH special schools.      
CLF is committed to fostering an inclusive and equitable workplace. As an Equal Opportunity Employer, we embrace diversity and proudly serve a wide range of students and communities. We actively encourage applications from individuals belonging to underrepresented groups, including those of diverse ethnicities, genders, gender identities, ages, abilities, sexual orientations, religions and backgrounds. 
We take pride in being an integral part of diverse communities in the region, and we celebrate the richness of cultures, faiths and backgrounds among our students. Our goal is to create a curriculum that is responsive to the unique needs and interests of all our pupils, reflecting the diverse tapestry of their backgrounds and experiences. Join us in building an environment where everyone's contributions are valued and respected. Key Dates:
Closing Date: 25th November 2024
How to Apply:
Please submit your application form via the CLF recruitment portal by clicking ‘Apply’ on this page and then logging into your account/registering for an account. CV’s will not be accepted and any submitted will not be considered alongside your application.Please note updates regarding an application, which could include an invite to interview, will be sent to the email address used when registering an account. Copies of all correspondence will also appear under the ‘messages’ section, in the event that emails are being directed to a ‘junk’ or ‘trash’ folder please make regular checks on the status of an application.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.             Safeguarding and pre-employment checks:
The Cabot Learning Federation are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This role has significant responsibility for ensuring safeguarding practice within the academy. This role involves working with children on a daily basis and is therefore in regulated activity.
The successful applicant will, in accordance with statutory guidance, be subject to a comprehensive pre-employment checking process including references from current and previous employers, health, right to work in the UK and a child disqualification check. The checks will also include an enhanced DBS check and a further check against the appropriate barred list.

Salary FTE: Grade 4 £25,584 to £27,711 FTE
Actual salary: £22,005 to £23,835 (with under five years' service)
Contract term: 37 hours per week, 39 weeks, permanent
Start date: January 2025
Closing date: Midnight Sunday 1 December 2024
The school
Woodlands Primary School is a 2-form entry primary and nursery for children aged 2-11 in the vibrant South Sheffield community of Gleadless Valley. This popular and over-subscribed school has around 500 pupils. In February 2022, Ofsted graded our school as strongly Good.
Woodlands Primary School is a part of Mercia Learning Trust, a successful partnership of four primary and three secondary schools located in the south-west of Sheffield. Established in 2012, with one secondary school, our trust has grown to serve over 5000 pupils, with 650 staff.
Our staff are a crucial part of our trust, just like our pupils. We are devoted to recruiting, training, retaining and taking good care of our highly skilled and dedicated team.
The role
As part of this role, you'll be instrumental in maintaining the smooth operation of our school's administrative functions. Guided by the school manager, you'll handle both manual and computerised record/information systems, ensuring their effective management. You'll also take charge of specific school systems designed to support the welfare and learning of our pupils, including the completion and submission of necessary forms and returns to external parties. You will also provide courteous, helpful and professional assistance to parents and visitors.
You will join a small team of three, consisting of a school manager, administration officer and a receptionist. Working hours will be Monday to Thursday 8am to 4pm and Friday 8am to 3:30pm. A tour of the school will be available to successful candidates who are invited to interview.
The candidate
The administrators are key members of staff within the school. We want to ensure that we always offer a professional service to staff, families and their children, enabling the school to run effectively and efficiently. We are therefore looking for someone who can work as part of a busy team to ensure the highest delivery of services.
The right candidate should possess:
• a keen eye for detail
• the capability to maintain effective relationships
• the ability to adapt to changing situations and learn new skills
• strong principles that are aligned with the school
• be comfortable working using their own initiative
• a high level of communication skills and the ability to relate positively to children and adults
• the ability to use relevant technology/equipment
• an alignment to a can-do culture

EDClass is committed to safeguarding the welfare of children and young people. To be successful in this role, you must be eligible to receive a DBS check that is relevant to the post.
Reports To: Jane Ledwood – Head of Customer Accounts
This job specification is a detailed description of the role, including all key business development responsibilities and requirements as part of continuous personal development.
Customer Service department help to develop strong relationships with EDClass clients and customers. Representatives answer customer questions, help resolve problems, process refunds and make suggestions regarding the purchase of additional products and services.
Duties:
• Set up and chase renewal/upgrade orders and increase business renewals through reselling of products and services to existing customers
• Answer emails from personal and generic EDClass email accounts
• Contact all schools and MATS in your portfolio
• Deal with school/parent and student enquiries, including general enquiries
• Deliver training to EDClass staff on how to use platform
• Deliver online training to customers and students, including offsite training to schools
• Plan and host EDChampion events
• Promptly respond to alert monitor and deal with safeguarding/learner issues
• Check bug reports and report bugs/developments
• Create suitable pathways from schools SOW
• Maintain, track and update customer service spreadsheet
• Collect feedback/surveys from schools within agreed timescales
• EDTV integrations
• Update schools contacts on Active Campaign
• Create and chase SLA’s
• Cover EDClass support when required
• Audit customer accounts
• Support with testing for the Development Team/other businesses
• Create ‘how to’ videos and documents
• Add jobs to Asana
• Chase payments from schools when requested by Finance Team
• Set up new orders
• To meet and/or exceed personal targets and organisational KPIs and deadlines as required by your Line Manager
• Provide information, advice and guidance to customers on purchasing new products and services
• Managing and answering incoming calls and making outgoing calls to clients and customers
• Sending information and updates via email to customers using templates
• Answering customer questions and providing customers with solutions relating to the functionality of the EDClass e-learning platform
• Listening to a customer or client’s complaints or concerns and working to resolve their issues
• Supporting and providing information, advice and guidance to customers through screen sharing software to assist troubleshooting
• Meeting and greeting new and existing customers visiting the EDClass Ltd Head Office
• Provide refreshments for customers as directed by Management
• Participate in office meetings and take minutes when required
• Provide costs and quotes to schools and academies
• Managing schools accounts and maintain contact and relationships with schools and academies
• Provide support to other businesses (dependent on training and skills)
• Give feedback and requests from our online teachers back to schools
• Processing requests for data integration from schools MIS system via a secure third-party company (Wonde) and Wonde refreshes
• Carry out any other duties commensurate to the needs of the business, or as requested by your designated Line Manager or Senior Leadership Team
Personal Skills & Knowledge required for this role:
• Good time management skills
• Previous experience working within the UK education sector
• Staff must have proper and professional regard for the ethos, policies and practices of the company, and maintain high standards in their own attendance and punctuality
• Building relationships rooted in mutual respect, and at all times observing proper boundaries appropriate to staff’s positions
• Showing tolerance of and respect for the rights of others
• Not undermining fundamental British Values, including democracy, the rule of law, individual liberty and mutual respect, and tolerance of those with different faiths and beliefs
• Flexible approach to working
• Ability to use own initiative
• Good data analytical skills
• Good knowledge of the education & skills sector
• Good report writing skills
• Excellent communication skills
• Good problem-solving skills
• High level of self-motivation
• Demonstrate high levels of resilience
• High level of dependability
• Good team working skills-ability to work and liaise with colleagues across all businesses
• Work is accurate with good attention to detail
• Polite, professional manner
• System knowledge
• Negotiation skills
• Decision making skills
• Telephony and typing skills
• Carry out any other duties commensurate to the needs of the business, or as requested by your Line Manager or Senior Leadership Team
Qualifications required for this role:
• English and Maths GCSE A*-C or equivalent – Essential
• Safeguarding knowledge and understanding – Essential
• Confident in using ICT for a range of purposes – Essential
• Customer Service Level 2 NVQ or similar - Desirable

St Stephen’s is a three form entry infant school based in Kingswood, Bristol. We are seeking to appoint a Special Needs Teaching Assistant to support SEND children across the school. We believe in a child-centred approach to learning and we are currently developing continuous provision in Reception and Y1. You will be joining an experienced and committed team.
We are looking for a candidate who: • Has a positive outlook and a good sense of humour • Commits to realising our vision • Is a reflective and flexible practitioner • Has high expectations for all children to succeed. • Understands the importance of developing and maintaining positive relationships with all members of our school community.
We offer: • A welcoming, inclusive, caring school where everyone is valued • Friendly, well-behaved and enthusiastic learners • A dedicated and motivated staff team who strongly believe in teamwork and support each other fully • Access to high quality CPD opportunities within school, from a range of external providers and through our membership of the Ignite Hub • A school that is creative, innovative and an exciting place to work ‘St Stephen’s Infant School sees the children as individuals and not just a number. The quality of care is of the highest standard. The teaching makes learning fun for my child.
St Stephen’s is the best start in life for any child.’ – Parent/Carer view ‘I feel that St Stephen’s is a great infant school. Very caring, friendly and nurturing……..teaching the children to be independent and to always try their best.’ – Parent/Carer view
Please ensure your supporting statement outlines: • How you would help promote high quality learning for our learners • How you are qualified to carry out the role of Special Educational Needs Teaching Assistant • How you would help contribute to realising St. Stephen’s Infant School’s vision
Closing date - 9am Friday 6th December 2024 Interviews afternoon of - Tuesday 10th December 2024
The school is committed to safeguarding and promoting the safety and welfare of children and young people. All staff and volunteers are expected to share this commitment and all appointments will be subject to appropriate vetting, including an enhanced DBS disclosure check.

Salary FTE: Grade 4 £25,584 to £27,711 FTE
Actual salary: £22,005 to £23,835 (with under five years' service) Contract term: 37 hours per week, 39 weeks, temporary maternity coverStart date: 1 January 2025
Closing date: Midnight Sunday 1 December 2024
The school
Woodlands Primary School is a 2-form entry primary and nursery for children aged 2-11 in the vibrant South Sheffield community of Gleadless Valley. This popular and over-subscribed school has around 500 pupils. In February 2022, Ofsted graded our school as strongly Good.
Woodlands Primary School is a part of Mercia Learning Trust, a successful partnership of four primary and three secondary schools located in the south-west of Sheffield. Established in 2012, with one secondary school, our trust has grown to serve over 5000 pupils, with 650 staff.
Our staff are a crucial part of our trust, just like our pupils. We are devoted to recruiting, training, retaining and taking good care of our highly skilled and dedicated team.
The role
Woodlands Primary School has an exciting opportunity for an ambitious, talented and caring candidate to join our team as a teaching assistant level 3 for a maternity cover.
This role is to work as part of a team of teaching assistants and alongside class teachers to assist with the teaching and support of children with a wide range of special educational needs in our specialist resource provision. The children with whom you would be working will have specific needs which may include autism, ADHD, learning and speech difficulties, social, emotional and behavioural needs. You will be required to understand and support children facing these barriers. A desire to provide the best for and develop great relationships with children whose behaviours can be challenging will be essential.
We are seeking someone with a genuine passion for fostering positive relationships and a commitment to providing optimal support with a wide range of children. If you possess a desire to make a difference and cultivate meaningful connections with pupils, this role offers an ideal opportunity for professional growth and fulfilment.
The candidate
The right candidate will:
• deliver high quality support/interventions for both groups and individuals
• have strong numerical skills
• have an ability to work using their own initiative
• have an alignment to a can-do culture
• have a high level of communication skills and the ability to develop positive relationships with children and adults
• display the talent to adapt to changing situations and learn new skills
• own a keen eye for ensuring the safety of our pupils
• hold strong principles that are aligned with the school

Location: Winterbourne AcademyPost: Science Technician Contract type: Full time – Term time only plus INSETS. Hours: 37 per week, Monday to Friday.Pay Scale: Grade 10 £25,992-£27,269 (£22,355- £23,454 pro -rata) We have a fantastic opportunity for an enthusiastic Science Technician to join our team at Winterbourne Academy on a Permanent Contract, starting on 6th January 2025. The post-holder will play an important role in supporting the teaching staff within the Science Department and in ensuring the safe and proper use and maintenance of resources and equipment. They will provide technical and administrative support to teaching staff in Science Department, including some in-class support with student activities. The Science Faculty delivers the full range of courses to A level, with significant numbers of students following the science pathway across groups of Biology, Chemistry, Physics and Applied Science. Our Philosophy as an Employer Our overarching aim and vision is for our schools to deliver an exceptional education for children and young people, ensuring that students have access to the highest standards of teaching, resources and learning opportunities. We are ambitious for our academies. We live in a demanding educational landscape that brings with it challenges, but also opportunities. We are excited by the opportunities for talented and inspirational educators to make an impact and create a powerful legacy. We seek applicants for our roles who can align with our vision and have the talent, drive, and determination to deliver that vision successfully. We support all our schools with our leadership and management, school improvement, legal, financial, administrative, admissions, marketing, premises, safeguarding, and HR expertise. We think our roles are tremendously exciting ones to perform supported by the expert Olympus team. We are inspired by our academies’ journey and consider it a great privilege to design and develop a 21st century school education. We will be very interested to hear your ideas and aspirations too. We are looking for staff who will deliver an exceptional education for the young people in our care. Benefits • Pension Scheme • Annual pay progression opportunities • Cycle to Work Scheme • Corporate membership of Bristol Zoo/Wild Place at reduced rates • Free onsite parking • Coaching/Counselling services • Termly and annual staff recognition and awards scheme • Thrive Mental Wellbeing App • Employee Assistance Programme Closing date: Monday 25th November 2024 Date of Interviews: As soon as possible following closing date The Olympus Academy Trust – Winterbourne Academy is committed to safeguarding and promoting the welfare of children, and applicants will be required to undergo security and vetting processes appropriate to the post, including checks with past employers and an enhanced disclosure through the Disclosure & Barring Service. We have a suite of safeguarding procedures, policies, and guidance for all of our staff and volunteers to ensure we actively promote children and young people’s welfare and safety. Moreover, as part of the safer recruitment process, we will carry out online searches as part of the recruitment process. Details of online accounts will be requested at application stage. We apply Equal, Diversity and Inclusion at all stages of recruitment and selection. We carry out shortlisting, interviewing and selection without regard to age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race or nationality, religion or belief, sex or sexual orientation. Those with disabilities meeting the minimum requirements for the post will be shortlisted and will make reasonable adjustments to ensure they are not disadvantaged during the interview process. We particularly welcome applications from Black, Asian, and Minority Ethnic candidates, as they are under-represented within the Trust.

HLTA
As a Higher-Level Teaching Assistant your role will involve you assisting with general support throughout the school. You will be taking on 1:1 sessions and small groups, as well as supporting whole classes. You will be expected to promote and secure high standards of teaching and learning, whilst supporting pupil achievement and progression Courtney is a close-knit, caring but highly ambitious school. The school is at an exciting point in its journey. In September 2024, the school gained an Ofsted Rating of “good” in all areas reflecting the continued drive for high quality education for all of our children. We are a welcoming and inclusive school with children who are wonderful ambassadors being both proud and happy to attend. Our motto of ‘Ubuntu’ ensures that we are all succeeding and encouraging one another being each other’s greatest cheerleader. We welcome applications from candidates who feel they would like to be part of our ‘family feel’ and have lots to offer.
KNOWLEDGE, EXPERIENCE AND TRAININGEssential• Significant previous experience of working within a Primary School setting. • English and Maths GCSE grade C or above, or equivalent. • Excellent oral and written communication skills. • Good interpersonal skills. • Strong IT skills • Ability to establish and maintain positive and consistent relationships with parents, carers, children and other professionals. • Willingness to learn new skills and work flexibly with other staff and undertake further professional development. • Understand the need for discretion, tact and confidentiality at all times. • Have a thorough understanding of child protection systems and procedures and be able to act appropriately. • NVQ level 3 or above.
Start date: as soon as possible Salary: Hay 8
The school is committed to safeguarding children and young people, and all staff and volunteers are expected to share this commitment. All appointments will be subject to appropriate vetting, including an enhanced Disclosure and Barring Service (DBS) check. Some roles may need to comply with the Childcare Act 2006, and the Childcare (Disqualification) Regulations 2018 where additional disclosure of information will be required.

Are you ready to make a real impact from day one at HMP Millsike? We’re thrilled to offer a unique opportunity to join us in establishing a new prison estate near York, set to open in Spring 2025. As an Engagement and Resettlement Facilitator, you will play a vital role in introducing prisoners to education and work pathways, promoting positive personal development, and fostering a supportive environment.
As an Engagement and Resettlement Facilitator, you will:
Lead Inductions and Assessments: Welcome new prisoners and guide them through assessments, such as Maths, English, and the Do-It Profiler, to support their education journey.
Motivate and Support Prisoners: Encourage engagement with development plans and provide pastoral support to overcome barriers, guiding each prisoner toward successful resettlement.
Foster Collaborative Rehabilitation: Work closely with CIAG and other teams to structure each prisoner’s journey, ensuring consistent support and development.
Promote Accountability with Restorative Practices: Model restorative techniques that encourage prisoners to take responsibility for their actions, fostering self-improvement and positive change.
Requirements:
Relevant qualifications in education, coaching, or mentoring (e.g., Level 3 certificate in coaching or similar).
Level 2 in Maths & English.
Strong communication and organizational skills.
Experience in coaching or teaching in adult learning settings is desirable, with a willingness to train in restorative practices.
Who We AreHere at People Plus, we make a positive difference to people’s lives – every single day.
As part of The Staffline Group, we use our experience to support hundreds of thousands of people each year.
Our committed teams work across Britain to deliver a range of public services, including employment support, skills training, independent living, prison education, starting a business, and support to help employers grow.
To put it simply, we:
Support people to find and keep jobs
Help people to set up their own businesses
Deliver skills training to further people’s careers
Work with employers to build a skilled and happy workforce
Rehabilitate people with convictions
Tackle the root causes of offending
Help people to live independently
Support carers
We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus, the right principles are in place but more than that, it means our people and leaders are making active efforts to make sure that there’s real consistency and everyone in the organisation can feel the effects.

We are looking for a versatile and skilled Prison Vocational Cover Tutor to deliver hands-on instruction across various vocational subjects, including Barbering, Carpentry & Joinery, Bricklaying, Multi-Skills Construction, Plumbing, Barista Training, and Painting & Decorating. This role ensures continuity of learning in the absence of primary instructors due to sickness, leave, or other cover needs. The ideal candidate will emphasise practical skills, promote employability, and integrate literacy and digital competencies, all within a framework of safety and restorative practices.
Job Highlights:
Position: Prison Vocational Cover Tutor
Qualifications: Maths and English Level 2, vocational qualifications, PTLLS/AET/CET teaching qualification (or willingness to work towards)
Experience: Practical experience in vocational trades; teaching experience preferred
Skills: Practical instruction, tool safety, employability focus, adaptability
Key Responsibilities:
Practical Vocational Instruction: Deliver engaging, hands-on lessons across multiple vocational areas, adapting to learner needs and covering for regular tutors to ensure consistency.
Employability and Digital Skills: Highlight employability skills like teamwork, communication, and professionalism, and integrate digital literacy relevant to each trade, such as digital inventory tracking.
Tool and Safety Management: Conduct daily tool and equipment checks, adhere to secure management protocols, and prioritise health and safety in each session.
Support Diverse Learning Needs: Adjust teaching methods to support learners of all skill levels, including those with low literacy or neurodiverse needs.
Restorative and Motivational Approaches: Foster a positive, respectful environment using restorative practices to encourage personal responsibility, participation, and reflection.
Progress Tracking and Quality Standards: Monitor learner progress, set clear project standards, and provide feedback to guide learners toward certification where applicable.
Collaboration and Employability Passport: Work closely with colleagues, support staff, and Work & Skills Coaches to support the Employability Passport, tracking skills and achievements.
What You Bring:
Relevant vocational qualifications or extensive hands-on experience in fields such as Carpentry, Plumbing, or Barbering, and a commitment to adaptive, inclusive teaching.
A recognised teaching qualification (PTLLS, AET, CET) or willingness to achieve one.
Strong organisational and safety skills, with the ability to maintain secure, compliant environments.
Who We AreHere at People Plus, we make a positive difference to people’s lives – every single day.
As part of The Staffline Group, we use our experience to support hundreds of thousands of people each year.
Our committed teams work across Britain to deliver a range of public services, including employment support, skills training, independent living, prison education, starting a business, and support to help employers grow.
To put it simply, we:
Support people to find and keep jobs
Help people to set up their own businesses
Deliver skills training to further people’s careers
Work with employers to build a skilled and happy workforce
Rehabilitate people with convictions
Tackle the root causes of offending
Help people to live independently
Support carers
We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus, the right principles are in place but more than that, it means our people and leaders are making active efforts to make sure that there’s real consistency and everyone in the organisation can feel the effects.

Job title: Teaching Assistant Salary: CSET10 £25,584 FTE, £19,333 prorated Hours: 32.5 hours per week, 39 weeks of the year (term time only + INSET) Contract Type: Permanent Location: Downend School, BS16 6XA About the role The successful candidate will work closely with the SENDCo, Deputy SENDCo and teaching staff to assist in the educational, personal and social development of designated students. You will support students by helping to implement whole-school SEND priorities and enable students to engage with their learning and reach their full potential. The role will involve working alongside a team, supporting teaching and learning in the classroom. About you We are looking for a committed, enthusiastic, conscientious and caring individual to join our team of Teaching assistants. The ability to work collaboratively as part of a team as well as being able to use initiative and work independently are essential skills. You will need to adjust your techniques and activities according to students' responses, so proven ability to think on your feet is vital. About us Downend School is an exciting and vibrant learning community where every student is supported to achieve their absolute best and every member of teaching and support staff play their part in creating this ethos. We are proud of the exciting curriculum, outstanding pastoral care and excellent opportunities for enrichment that Downend School provides. Downend School is situated in leafy South Gloucestershire, but is less than 25 minutes away from the heart of the cosmopolitan vibrancy of Bristol City Centre. We offer the benefits not only of working in an exciting and supportive school, but also from being part of Castle School Education Trust. We can offer you: Commitment to CPD and development of all staff including collaborative support and instructional coaching to allow teachers to thrive A commitment to inclusivity and fostering of diversity Values and vision that are lived not laminated An open and honest culture A commitment to the health and wellbeing of our staff Local Government pension with up to 19% Employer contributions Up to 30% discount with Microsoft & Dell Discounted gym membership Life Assurance - 3 x Death in Service Cycle to work scheme Dedicated counselling service
In order to apply for this role please complete an application form by 25th November, 9am. Please let us know if you require any adjustments as part of the process. Please know that depending on the number of applications received we may decide to close the advert early. If you do not hear from us by a week after the closing date then please assume that you have not been shortlisted for an interview. We wish you all the best in your future and ask that you join our E-Teach Talent Pool so as to keep up to date with all of our latest current opportunities.
Join us in Providing a Great Education for Every Child CSET is committed to equal opportunities and encourages applicants from all backgrounds and communities, as we recognise the importance and benefit this has for our pupils.

Patchway Community School
Attendance Officer
Hours: 25 hours per week, Part Time, Term Time Only plus INSETsContract: Temporary until 31st August 2025
Pay Scale: £25,992 - £27,269 per annum FTE (£15,105 - £15,847 pro rata)
We are looking to appoint at part time Attendance Officer to help improve school attendance for all students so whole school attendance exceeds national averages for all student groups. The postholder will contribute to providing attendance information to the Senior Leadership team. They will have responsibility for ensuring that attendance records are maintained and contribute to raising the % level of attendance by students. They will be a member of a team of administrative staff supporting the general school administration. In particular this role will need to forge close positive professional relationships with key families.
This is a part time position working 25 hours per week, term time only plus INSET days on a temporary contract until 31st August 2025.
Further information and a full job description can be found in the attached application pack.
Our Philosophy as an Employer
Our overarching aim and vision is for our schools to deliver an exceptional education for children and young people, ensuring that students have access to the highest standards of teaching, resources and learning opportunities.
We are ambitious for our academies. We live in a demanding educational landscape that brings with it challenges, but also opportunities. We are excited by the opportunities for talented and inspirational educators to make an impact and create a powerful legacy.
We seek applicants for our roles who can align with our vision and have the talent, drive and determination to deliver that vision successfully. We support all our schools with our leadership and management, school improvement, legal, financial, administrative, admissions, marketing, premises, safeguarding and HR expertise.
We think our roles are tremendously exciting ones to perform supported by the expert Olympus team. We are inspired by our academies’ journey and consider it a great privilege to design and develop a 21st century school education. We will be very interested to hear your ideas and aspirations too. We are looking for staff who will deliver an exceptional education for the young people in our care.
Benefits
• Pension Scheme
• Annual pay progression opportunities
• Cycle to Work Scheme
• Corporate membership of Bristol Zoo/Wild Place at reduced rates
• Free onsite parking
• Coaching/Counselling services
• Termly and annual staff recognition and awards scheme
• Employee Assistance Programme
Closing date: 9am on 25th November 2024
Date of Interviews: WB 2nd December 2024
The Olympus Academy Trust – Patchway Community School is committed to safeguarding and promoting the welfare of children, and applicants will be required to undergo security and vetting processes appropriate to the post, including checks with past employers and an enhanced disclosure through the Disclosure & Barring Service. We have a suite of safeguarding procedures, policies and guidance for all of our staff and volunteers to ensure we actively promote children and young people’s welfare and safety. Moreover, as part of the safer recruitment process we will carry out online searches as part of the recruitment process. Details of online accounts will be requested at application stage.
We apply Equal, Diversity and Inclusion at all stages of recruitment and selection. We carry out shortlisting, interviewing and selection without regard to age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race or nationality, religion or belief, sex or sexual orientation. Those with disabilities meeting the minimum requirements for the post will be shortlisted and will make reasonable adjustments to ensure they are not disadvantaged during the interview process. We particularly welcome applications from Black, Asian and Minority Ethnic candidates, as they are under-represented within the Trust.
We offer the opportunity of flexible working patterns where possible to assist with a work/life balance and welcome applications from people wishing to work on a part-time or job share basis for all roles including full time. We are happy to discuss flexible working from day one.

We are thrilled to offer an exciting opportunity to join the team at HMP Millsike, a brand-new prison estate near York. As we open in Spring 2025, you will play a pivotal role in shaping and delivering our library services from day one. This is a unique chance to help create a sanctuary of learning, a hub for personal growth, and a welcoming space for reading and self-directed study.
We are looking for a passionate and dedicated Prison Librarian to oversee and manage our library services. You will be responsible for promoting educational programmes, fostering a love of reading, and supporting the personal development of prisoners. Managing a team of two Library Assistants and overseeing our satellite library service in prison industries, you'll ensure the smooth and efficient running of our library.
Purpose of the Role
As the Prison Librarian, you will create an environment that inspires learning and supports personal development. Restorative Practices will be integral to this role, helping prisoners take accountability for their actions and fostering a positive environment for growth. You will manage the daily operations of the library, curate a diverse collection of books and resources, and provide guidance to prisoners as they engage with library services. This role is crucial in helping to support rehabilitation and reduce re-offending through education and literacy.
Key Responsibilities
Lead, mentor, and support a small team of Library Assistants and Peer Support Practitioners, ensuring a collaborative and productive environment.
Oversee the day-to-day operations of the library, including circulation, cataloging, and the maintenance of the library collection, ensuring efficient service.
Curate a diverse range of reading materials, including books, audiobooks, newspapers, and legal texts, to meet the educational and recreational needs of the prison population.
Provide guidance and support to prisoners, assisting them with selecting materials, promoting literacy, and helping them access resources for personal development and education.
Organise and run reading groups, book clubs, and events to engage prisoners and develop their soft skills for resettlement.
Incorporate Restorative Practices into your work, fostering an environment where prisoners are encouraged to take responsibility for their actions and contribute positively to the prison community.
Work closely with the Education Department and Inclusion Manager to ensure the library is accessible and welcoming to all.
Promote digital literacy and assist prisoners in accessing the Virtual Campus and research materials for their education and personal interests.
Lead on the preparation of annual reports, manage the library budget, and ensure compliance with prison regulations and security protocols.
Key Requirements
A degree in Library Science, Information Science, or a related field.Experience working as a librarian, ideally within a prison or public library setting.Strong knowledge of library management practices, cataloging systems, and digital resources.
The ability to lead, inspire, and develop a small team, fostering a positive and achievement-focused environment.
A commitment to promoting literacy and personal development, with a creative and flexible approach to engaging learners.
Why Join Us?
As the Librarian at HMP Millsike, you will have the opportunity to make a meaningful impact in the lives of prisoners, helping them develop skills that can aid in their rehabilitation and reduce the likelihood of re-offending. Restorative Practices will be central to your work, creating a space where prisoners can take accountability for their actions, engage in meaningful reflection, and grow both personally and academically. This is a challenging yet deeply rewarding role for someone who is passionate about education and personal development.
Who We AreHere at People Plus, we make a positive difference to people’s lives – every single day.
As part of The Staffline Group, we use our experience to support hundreds of thousands of people each year.
Our committed teams work across Britain to deliver a range of public services, including employment support, skills training, independent living, prison education, starting a business, and support to help employers grow.
To put it simply, we:
Support people to find and keep jobs
Help people to set up their own businesses
Deliver skills training to further people’s careers
Work with employers to build a skilled and happy workforce
Rehabilitate people with convictions
Tackle the root causes of offending
Help people to live independently
Support carers
We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus, the right principles are in place but more than that, it means our people and leaders are making active efforts to make sure that there’s real consistency and everyone in the organisation can feel the effects.

We are looking for an enthusiastic Library Assistant to join the team at HMP Millsike, a brand-new prison estate near York, to support the delivery of high-quality library services within the establishment. This is an exciting opportunity to play a vital role in promoting literacy, learning, and cultural engagement, ensuring that library resources effectively support prisoners’ development and rehabilitation.
In this role, you’ll work closely with prisoners, prison staff, and external partners to make a positive impact on the prison community. From providing friendly customer service to supporting engaging library events, you’ll be at the heart of a service that aims to inspire learning and promote personal growth.
The role includes evening and weekend shifts to ensure library services are available to prisoners at various times.
Key Responsibilities:
Provide a welcoming and supportive environment for all library visitors, delivering high standards of customer service and assisting with information access.
Support the library's daily operations, including book circulation, record-keeping, and maintaining resources.
Assist in organising and running engaging library activities and cultural events, such as reading programmes and author visits.
Ensure safety and security within the library environment, adhering to health and safety protocols and prison regulations.
This role offers a unique opportunity to make a positive impact on the lives of prisoners by promoting literacy and learning. If you are passionate about library services and have the skills and experience required, we encourage you to apply. Join us in creating an environment where knowledge and growth thrive!
Who We Are
Here at People Plus, we make a positive difference to people’s lives – every single day.
As part of The Staffline Group, we use our experience to support hundreds of thousands of people each year.
Our committed teams work across Britain to deliver a range of public services, including employment support, skills training, independent living, prison education, starting a business, and support to help employers grow.
To put it simply, we:
Support people to find and keep jobs
Help people to set up their own businesses
Deliver skills training to further people’s careers
Work with employers to build a skilled and happy workforce
Rehabilitate people with convictions
Tackle the root causes of offending
Help people to live independently
Support carers
We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus, the right principles are in place but more than that, it means our people and leaders are making active efforts to make sure that there’s real consistency and everyone in the organisation can feel the effects.

We are excited to be recruiting the very first Tutors for HMP Millsike, a brand-new prison estate near York! This is a unique opportunity to be among the first to step into the classrooms in Spring 2025, shaping and delivering education from day one.
We’re seeking a dedicated Peer Mentoring Tutor to join our team at HMP Millsike. In this role, you’ll deliver impactful Peer Mentoring qualifications to small groups, developing peer mentors who will support fellow prisoners in areas such as literacy, digital skills, and neurodiverse needs. Working closely with key departments, including healthcare, you’ll tailor training to ensure peer advocates are equipped to assist in prisoner induction and support services.
As a Peer Mentoring Tutor, you will:
Deliver Gateway Qualifications in Peer Mentoring up to Level 2, supporting neurodiverse learners, low-literacy learners, and promoting digital literacy.
Collaborate with healthcare and prison staff to effectively train peer advocates.
Interview and allocate prisoners to peer mentoring roles, matching skills to position needs.
Develop and monitor Individual Learning Plans, offering guidance to support each learner’s success.
Requirements:
A Level 3 qualification (or above) in Peer Mentoring, Literacy, or a related field.
A recognised teaching qualification such as PTLLS, AET, CET, or equivalent (Level 5 teaching qualification is highly desirable).
Strong people skills, empathy, and the ability to build positive relationships with learners.
Excellent organisational, communication, and problem-solving skills.
Who We AreHere at People Plus, we make a positive difference to people’s lives – every single day.
As part of The Staffline Group, we use our experience to support hundreds of thousands of people each year.
Our committed teams work across Britain to deliver a range of public services, including employment support, skills training, independent living, prison education, starting a business, and support to help employers grow.
To put it simply, we:
Support people to find and keep jobs
Help people to set up their own businesses
Deliver skills training to further people’s careers
Work with employers to build a skilled and happy workforce
Rehabilitate people with convictions
Tackle the root causes of offending
Help people to live independently
Support carers
We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus, the right principles are in place but more than that, it means our people and leaders are making active efforts to make sure that there’s real consistency and everyone in the organisation can feel the effects.