Total 6 Junior Executive job vacancies in D05 Clementi New Town, Hong Leong Garden, Pasir Panjang

Major Program Support Assistant (OA) duties include

Health Benefits Enrollment and Eligibility Advisor:

• Advises applicants of the health care benefits they are legally entitled to in person and over the phone, initiates administrative processes for establishing care, adjudicates eligibility when discrepancies exist, and notifies appropriate healthcare personnel accordingly.

• Responsible for all administrative functions related to the Decedent Affairs program including details of patient death cases occurring within the Medical Center.
• Serves as a liaison between Medical Center staff, next of kin, organ/body donation recovery units and funeral directors.

• Demonstrates working knowledge and technical proficiency in Beneficiary Travel program administration using eligibility criteria and regulatory authorities to appropriately administer program benefits to eligible patients and caretakers.
• Prepares and processes claims for travel reimbursement, authors vouchers to reimburse travel cost to eligible beneficiaries and communicates eligibility criteria to the patient.

• Perform administrative responsibilities in management of Hoptel services.
• Ensure guest meet eligibility requirements and are able to independently function in the Hoptel environment according
  to orders/Hoptel notes.

• Will be responsible for monitoring and processing admissions and transfer of inpatients from clinics and the Emergency Room accurately and in a timely manner.
• Is required to determine eligibility for inpatient status, including medical, surgical, behavioral health, domiciliary, and long term care and alerting management/admitting provider regarding ineligible patients submitted for admission.

Major duties include but are not limited to:

• Performs the administrative and personnel management functions relative to staff supervised.
• Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system.
• Observes workers' performance; demonstrates and conducts work performance critiques.
• Provides informal feedback and periodically evaluates employee performance.
• Resolves informal complaints and grievances.
• Develops work improvement plans, recommending personnel actions as necessary.
• Provides advice and counsel to workers related to work and administrative matters.
• Effects disciplinary measures as appropriate to the authority delegated in this area.
• Reviews and approves or disapproves leave requests.
• Assures that subordinates are trained and fully comply with the provisions of the safety regulations and with VHA Scheduling Directives 1230, 1231, 1232
• Plans work to be accomplished by subordinates; set and adjust short-term priorities and prepare schedules for completion of work.
• Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Receives and relays incoming and outgoing telephone and intercom messages.
• Receives and responds to unclear inquiries from patients concerning a variety of medical, personnel, and administrative matters.
• Receives and directs patients and visitors, answers routine inquiries and obtains necessary record information prior to patient's visit.
• Makes patient appointments and/or makes or assists in making the determination as to the patient's eligibility for benefits.
• Receives, schedules, and routes patients applying for care.
• Receives new and recurring applications for care.
• Procures data from official records, verifies information contained in the application.
• Enters no-show information for patients who fail to report for scheduled appointments, rescheduling patients as directed by the physician.
• Determines the nature of the patient's medical care needs, questions, or complaints and answers questions, provides information, gives guidance, and initiates action as appropriate.
• Maintains contact with medical and clerical staff in various clinics and wards to resolve delays and misunderstandings in the medical administrative aspect of providing medical care.
• Responds to technical questions regarding patient rights and responsibilities and medical eligibility for care.
• Serves as key member of the patient care team providing crucial administrative advice and guidance.

Duties include but are not limited to the following:

• Daily responsibilities include collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS).
• Performs a basic analysis of the data and generates a variety of reports.
• Collates in-coming data from a variety of sources.
• Reviews documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate. Enters pertinent information into an automated tracking system.
• Receives DSS extracts to verify that the workload being captured in DSS is correct.
• Maintains automated system of program-specific data to track items such as service project milestones, progress reports, clinic trends, program trends, performance measures, compliance strategies, etc.
• Interacts with various other transportation services such as Emergency Medical Service (EMS), Volunteer Transportation Network (VTN), Disabled American Veterans (DAV), Veterans of Foreign Wars (VFW) etc., and other transportation providers.
• Coordinates service practices that decrease waits and delays for patients in all specialty areas.
• Plans consult processing flow to ensure veterans receive consultation services in a timely manner. Utilizes the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations.
• Provides procedural support in administering quality monitors to be utilized in the internal consultation process to measure the success of efforts to provide seamless care and to support the education of staff in the proper use of the electronic record, to include internal consultation processes.
• Assists the Mobility Manager in planning and directing programs that provide VTS support services functions.
• Reviews workload types in Veteran Transportation Service e.g. outpatient clinic visits, surgical admissions.
• On a daily basis validate program workload and ensure reporting is accurate.
• Responds to "action required" notifications, insuring the primary providers are correct. Coordinates the day-to-day operation of VTS program flow, processes and functions.
• Provides technical and management guidance necessary to achieve the optimum use of service resources.
• Plans and provides support services in the following types of program areas: electronic records management; driver scheduling setup & management of program; space utilization services.
• Provides advisory services to the Mobility Manager regarding the requirements and implications of the office services provided.
• Provides advice to operating managers and supervisors on how provided services can assist in accomplishing their missions and programs.
• Performs other related duties as assigned.

Duties include, but are not limited to:

• Supports technical review, analysis and collaboration among internal and external stakeholders to ensure accurate processing of WC claims.
• Provides guidance and counsel to facility and VISN employees, managers and supervisors regarding their rights, responsibilities and requirements under the Federal Employees' Compensation Act (FECA).
• Evaluates the disposition of each workers' compensation claim against the required elements and determines next steps including transmission of documents, written responses, and tracking.
• Assists Specialist with coordinating access to the work site when requested by the OWCP Field Nurse and/or the OWCP Vocational Rehabilitation Specialist to conduct a job site visit to determine the extent (if any) a job may need to be modified to accommodate work restrictions.
• Reviews and interprets medical portions of less complex claims and research medical terms, procedures, and protocol of medical treatment to effectively manage claims and to understand the impact of the injured employee's medical condition.
• Reviews the medical costs associated with a claim to ensure that medical procedures, treatment and prescriptions are related to the accepted work-related injury.
• Evaluates, authorizes, and approves requests for Continuation of Pay (COP), or annual and sick leave used. Monitors requests for appropriate payment on a biweekly basis.Monitors and evaluates leave related to FECA claims for accuracy of payment and resolves discrepancies.
• Develops and monitors light duty assignments for injured workers until they can return to their preinjury position.Identifies and coordinates permanent job offers when the injured employee cannot return to their pre-injury position because they are permanently partially disabled.
• Assists in development of educational and training materials.
• Provides Specialist with draft responses to Congressional Inquiries, including but not limited to MSPB and civil litigation issues both orally and in writing by reviewing workers' compensation cases, performing fact finding, and advising and/or representing management officials as necessary.
• Preparation of workers' compensation documents for fraud proceedings and prosecution as requested.Prepares a written statement of challenge with appropriate oversight to notify OWCP of the deficiencies when any of the five elements are not met with factual and objective.
• Monitors the medical progress and duty status of all injured workers by obtaining periodic medical reports to determine work capacity.
• Other duties as assigned.

Performs a variety of duties and responsibilities in support of day to day operation of the JB-MDL Fitness Center. Sets up gymnasiums and playing fields for sports events, tournaments and practice games. Evaluates patrons' overall fitness status and prescribes detailed individual training plans. Serves as desk attendant ensuring only authorized patrons use the facility and equipment. Greets visitors, answers telephones, makes reservations for classes or use of equipment and facilities and provides information on scheduled events and classes. Provides assistance and basic instruction to patrons in the proper use of exercise machines and equipment. Teach group exercise classes, i.e. step aerobics, Pilates, etc. as needed. Test equipment for safe operation. Issues sports equipment and completes required documentation for transaction. Inspects returned equipment noting damage. Inspects all equipment and facilities according to established standards and local fire and safety procedures. Reports damaged exercise equipment to supervisor. Conducts cleaning of machines as necessary. Operates point of sale system; receives payment and issues change for services. Prepares cashier reports and makes daily deposits to central cashier. Performs opening and closing procedures of facilities IAW written guidelines. Assists in setting up and cleaning facilities, grounds and equipment for programs and special functions.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12610679

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.