Job Title

Job Description Summary

Job Description

C&W Services is the industry leader in Integrated Maintenance Solutions providing service to more than 600 companies worldwide and a sister company of Cushman & Wakefield.

We are looking for an experienced Assistant Maintenance Manager to lead team members in repairs and preventive / predictive maintenance on electrical and mechanical equipment primarily consisting of conveying and sorting equipment at our locations in the fast growing and dynamic logistics and fulfillment industry!

Expertise with Conveyor Systems strongly preferred. 

Duties include:

• Relies on experience and judgment to assign job plans and accomplish departmental goals. Manage all C&W Services maintenance team members at the site.
• Promote C&W Services both internally and externally. Must demonstrate leadership and good judgment in approaching decisions.
• Assist in formulating standards/work procedures while performing those duties and provide work order feedback on discrepancies noted in service delivery.
• Maintain positive customer and employee relations.
• Ensures that Maintenance department objectives and key metrics are met.
• Act as a Liaison to Account Manager, Planners, Customers, and Department.
• Lead team members by allocating time for one on one coaching and provide mentoring with high standards.
• Ensures compliance with all company / customer regulations, policies, and procedures.
• Oversee all applicable codes, standards, and specifications.
• Develop and oversee QA/QC inspection protocol of all work personnel and work performed.
• Achieve performance expectations set forth as part of performance appraisals.
• Communicates with all team members to support the development of short and long-range goals and objectives.

Requirements include:

• Bachelor’s Degree in Industrial Maintenance, Engineering, Management or related field (preferred) or transferrable management experience (3 years minimum; 5 years preferred).
• Have or possess capability to obtain CMRP / ICML MLT 1
• Has working knowledge of repairs and preventive / predictive maintenance on electrical and mechanical equipment. Repairs and preventive / predictive maintenance to be performed in conformance with established standards.
• Must have working knowledge of the following: proper use of basic/power tools, shop math, pneumatics, power transmissions, parts nomenclature, measurements and fasteners.
• Must be able to operate and have knowledge of simple and complex heavy industrial equipment such as forklifts, scissors lifts and boom lifts.
• Must have the flexibility to work all shifts including holidays and weekends as demanded by the job.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

C&W Services is the industry leader in Integrated Maintenance Solutions providing service to more than 600 companies worldwide and a sister company of Cushman & Wakefield.

We are looking for an experienced Assistant Maintenance Manager to lead team members in repairs and preventive / predictive maintenance on electrical and mechanical equipment primarily consisting of conveying and sorting equipment at our locations in the fast growing and dynamic logistics and fulfillment industry!

Expertise with Conveyor Systems strongly preferred. 

Duties include:

• Relies on experience and judgment to assign job plans and accomplish departmental goals. Manage all C&W Services maintenance team members at the site.
• Promote C&W Services both internally and externally. Must demonstrate leadership and good judgment in approaching decisions.
• Assist in formulating standards/work procedures while performing those duties and provide work order feedback on discrepancies noted in service delivery.
• Maintain positive customer and employee relations.
• Ensures that Maintenance department objectives and key metrics are met.
• Act as a Liaison to Account Manager, Planners, Customers, and Department.
• Lead team members by allocating time for one on one coaching and provide mentoring with high standards.
• Ensures compliance with all company / customer regulations, policies, and procedures.
• Oversee all applicable codes, standards, and specifications.
• Develop and oversee QA/QC inspection protocol of all work personnel and work performed.
• Achieve performance expectations set forth as part of performance appraisals.
• Communicates with all team members to support the development of short and long-range goals and objectives.

Requirements include:

• Bachelor’s Degree in Industrial Maintenance, Engineering, Management or related field (preferred) or transferrable management experience (3 years minimum; 5 years preferred).
• Have or possess capability to obtain CMRP / ICML MLT 1
• Has working knowledge of repairs and preventive / predictive maintenance on electrical and mechanical equipment. Repairs and preventive / predictive maintenance to be performed in conformance with established standards.
• Must have working knowledge of the following: proper use of basic/power tools, shop math, pneumatics, power transmissions, parts nomenclature, measurements and fasteners.
• Must be able to operate and have knowledge of simple and complex heavy industrial equipment such as forklifts, scissors lifts and boom lifts.
• Must have the flexibility to work all shifts including holidays and weekends as demanded by the job.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES: 

• Ensuring the smooth running of our Denver multifamily community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. 
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards. 
• Track and evaluate advertising, and all client traffic. 
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover. 
• Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs onsite and with the community.
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company. 
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed. 
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary. 
• Maintain residents' files in accordance with company's standards. 
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. 
• Manage and maintain all aspects of overall community budget and finances. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 

COMPETENCIES:  

• Effective communication and customer service skills 
• Computer literate, including Microsoft Office Suite and internet navigation skills. Yardi, CRM.
• General office, bookkeeping and sales skills and excellent oral and written communication skills 
• Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member. 
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 
• Be able to manage a team - multifamily onsite leadership experience.
• Perform any other related duties as required or assigned.

IMPORTANT EDUCATION  

• Bachelor’s Degree preferred 
• Real Estate License preferred 

IMPORTANT EXPERIENCE  

• 3+ years of onsite Property Management experience, specific to the Denver multifamily market 
• 3+ years of Management/Leadership experience 
• Yardi, CRM, Microsoft Teams, Excel, Outlook

WORK ENVIRONMENT 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel  

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 15 % of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects. 

OTHER DUTIES 

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

ESSENTIAL JOB DUTIES: 

• Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. 
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards. 
• Track and evaluate advertising, and all client traffic. 
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover. 
• Driving revenues with your thorough understanding and analysis of competition and development  
• of creative marketing programs. 
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company. 
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed. 
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary. 
• Maintain residents' files in accordance with company's standards. 
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. 
• Manage and maintain all aspects of overall community budget and finances. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 

COMPETENCIES:  

• Effective communication and customer service skills 
• Computer literate, including Microsoft Office Suite and internet navigation skills 
• General office, bookkeeping and sales skills and excellent oral and written communication skills 
• Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member. 
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed. 
• Work with leasing staff to ensure that leasing/marketing goals are being met. 
• Be able to manage a team 
• Perform any other related duties as required or assigned 

IMPORTANT EDUCATION  

• Bachelor’s Degree preferred 
• Real Estate License preferred 

IMPORTANT EXPERIENCE  

• 3+ years of Property Management experience 
• 3+ years of Management experience 

WORK ENVIRONMENT 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel  

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 15 % of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects. 

OTHER DUTIES 

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

The Site Manager is responsible for overseeing the daily operations and ensuring exceptional client service at one of our on-site support services centers or client sites. Will also responsible for the supervision of all employees at the site, including recruiting, training, and development of their professional skills.  

Essential Job Responsibilities

• Serves as the principal liaison between EPIQ, the client’s administration and the site employees

• Provides excellent client white glove customer service to all end-users at the site

• Provides onsite leadership with the Epiq team, and encourages staff development in their careers

• Continuously looks for opportunities to increase the efficiency of our on-site operations

• Seeks opportunities to increase our capabilities and makes recommendations to the key contact

• Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client

• Recruits and interviews potential EPIQ candidates for available positions at the site

• Hires, trains, manages, and evaluates all personnel assigned to the site

• Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime

• Compiles, collects, and reporting for all data necessary to provide the client with monthly management reports

• Displays high ethical standard, integrity, work ethic, and loyalty

• Oversees site operations for both Houston and Dallas offices

Qualifications & Requirements

• High School Diploma or equivalent; Associate Degree preferred

• Previous management experience in a client service oriented field, preferably mail/copy/production

• Detail oriented with good verbal and written communication skills, with the ability to resolve complaints

• Strong initiative required; ability to work independently with minimal direct supervision

• Working knowledge of Microsoft products such as MS Word, Excel, and Outlook

• Ability to walk, bend, kneel, stand or sit for an extended period of time

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

​The North America Product Regulatory Services (PRS) team, as a part of the Global Product Safety organization, provides regulatory leadership to clients (Dow businesses), JV partners and external customers by promoting and protecting their licenses to sell franchise products by managing compliance opportunities and risks. NA PRS provides expertise and services for different regulatory frameworks across North America.

Dow's North America Product Regulatory Services (NA PRS) has an exciting and challenging opportunity available for a Regulatory Manager with focus on US Food and Drug Administration (FDA) regulations and Good Manufacturing Practices (GMP).  The primary location listed is Midland, MI; however, this role can be located at other Dow locations in the United States. Flexible work arrangements (including virtual office) are available.

Responsibilities/Duties:

General FDA Services

• Provide value-added interpretation and consulting services to the businesses and assist clients in completing regulatory submittals and reporting requirements
• Provide regulatory change management and trends analysis to advise the businesses in the interpretation of new and existing regulations. Assists businesses/functions with determining required level of GMP for products based on intended end use application
• Conduct compliance assessments and safety assessments for new or changed products, production aids, and/or additives
• Liaison with external consultants for third party opinions/consultations
• Prepare submissions to US FDA for food additives (food contact notifications or food additive master files)
• Provide support to personnel at facilities being inspected by the FDA, third party agencies, or customer audits
• Support Site/Facility Registration with FDA and State Health Departments

Food & Feed Services

• Complete and document Food Contact assessments for product identified by business
• Act as Preventive Controls and Intentional Adulteration Qualified Individual for sites registered as FDA Food Facilities
• Support Site/Facility Registration
• Food Chemicals Codex Monograph Amendments​

Pharmaceutical Services

• Regulatory Strategy Development of Drug Commercialization
• Regulatory Analysis, Submissions & Reporting for Drugs
• Drug Establishment Site Registration/ API Site Self registration
• Consult with businesses on their customer's investigational New Drug Applications (INDA), New Drug Applications (NDA) and Abbreviated New Drug Applications (ANDA) and information that Dow needs to supply in support of them
• Drug Master File (DMF) Preparation & Submission, as well as DMF Letters of Authorization and Annual Report Submission and registration for Type II (API) DMFs
• United States Pharmacopeia (USP) and National Formulary (NF) Compliance Assessment and Amendment Review

Advocacy Services

• Engage FDA officials on products of interest and advocate for improvements to rules, requirements, management systems, data requests, etc.
• Participate in FDA-related trade association committees, activities, etc.

​

Qualifications:

• A minimum of a Bachelor's degree is required; Chemistry or other Science/Engineering degree
• Basic knowledge of country product-related regulations and compliance requirements
• Able to work in a globally diverse team
• Demonstrated ability to exhibit mature technical skills and good judgment
• A minimum requirement for this U.S. based position is the ability to work legally in the United States.  No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process

Preferred Skills:

• A minimum of 5 years of experience in EH&S, Product Safety, or Quality function
• Project management skills are an asset
• Knowledge of SAP is highly desired

Note: Relocation assistance is not available with this position.

Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.  You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals. 
• Become a Dow shareholder through various employee stock programs.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Global Paid Time Off (PTO) policies:
  • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
  • ​Paid time off to care for family members who are sick or injured.  
  • Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 

Join our team, we can make a difference together. 

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Key Role:

Lead a team of functional and technical experts responsible for Booz Allen’s Human Capital Management system, Workday. Lead the design and continuous improvement of Workday and other People Technologies to support the evolution of business needs and technology capabilities. Engage with stakeholders across the organization to inform the product vision, strategy, features, and backlog prioritization. Execute on product roadmaps. Maintain responsibility for leading discussions with the business to elicit system improvements, translate functional requirements into technical specifications, and devise the best technical solution for integrations and configurations to ensure system operability and scalability. Leverage best practices to maintain and modernize system. Oversee the development of integrations between Workday and other internal and external systems within Booz Allen ecosystem. Review technical and business needs, refine priorities, outline milestones and deliverables, and identify opportunities and risks. Due to the nature of work performed within this facility, U.S. citizenship is required.

Basic Qualifications

• 10+ years of experience as a technical lead for a Human Capital Management system and solutions, including employee life cycle business processes from hire to retire
• 5+ years of experience with Workday Product Management
• Knowledge of the full employee life cycle including hire to retire, security, audit, compliance and reporting
• Ability to function as an Advisory Consultant for technology solutions to meet the firm's business needs
• Ability to collaborate closely with functional stakeholders, end users, and leads on configuration and solutioning within Workday
• Ability to function as coach and mentor to team members
• Ability to manage multiple priorities and work well under pressure
• Bachelor’s degree

Additional Qualifications: 

• Experience with Payroll, CRM, Relocation, and other People technologies and solutions
• Experience with data lake platform for integrated reporting
• Experience with various project delivery management tools and techniques, including JIRA, Aha! and Smartsheet
• Ability to clearly explain technical concepts 
• Possession of excellent leadership, interpersonal, and organizational skills 
• Possession of excellent verbal and written communication skills, including giving presentations to business and technical leaders

Create Your Career:

Grow With Us

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time.

Support Your Well-Being

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.

Your Candidate Journey

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

The Opportunity:

You can be an Operations Knowledge Manager anywhere so how do you choose the right position? If you’re looking for the opportunity to work directly with and in support of U.S. Army mission command training and exercise support, then this is your opportunity to have an impact. The Operations Knowledge Manager will recommend tools and capabilities to streamline processes and gain efficiencies in storing, maintain program documents including but not limited to, Exercise Support Trackers, Travel Tracker, Budget Tracker, Admin Trackers, and reporting tools.

The Operations Knowledge Manager will build tools using Army approved or compatible open-source capabilities for instance, Army 365 and Army 365 PowerApps. This position will provide support for collaborative services and tools including implementation and maintenance that includes portal services, collaborative tools, information system solutions, web applications, and IT concepts, principles, and practices. The Operations Knowledge Manager will lead efforts in establishing and maintaining required A365 and MS Teams sites, subsites, and channels as well as required access controls and security for each. Assist organizational use of Power BI, SharePoint or other Army provided analytical tools to build visual data products and inform decisions from the data repositories. On our team, you will have the opportunity to broaden your skillset into areas of Live-Virtual-Constructive-Gaming simulation and large-scale simulations driven Army exercises.  

Empower change with us.

You Have:

• Experience as a battalion operations lead, S3, or Knowledge Manager

• Knowledge of Army approved collaboration and knowledge management tools such as Army 365 and Army 365 PowerApps, MS Teams, Power BI, or SharePoint

• Ability to travel CONUS 10% annually

• Secret clearance

• HS diploma or GED and 9+ years of experience with knowledge management in support of military operations or Bachelor's degree and 3+ years of experience with knowledge management in support of military operations

• CompTIA A+ CE, CCNA-Security, CND, Network+ CE, or SSCP Certification

Nice If You Have:

• Experience with command post operations, simulations operations, digital master gunner, battle staff operations, observer controller trainer, and exercise project officer

• Knowledge of Brigade or Division operations

• Ability to interface with a wide variety of personnel

• Ability to be a self-starter and have a strong team ethic

• Ability to handle stress and work in a dynamic environment

• Possession of excellent written and verbal communication skills

• Graduate of Intermediate Level Education (ILE) Course

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Create Your Career:

Grow With Us

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time.

Support Your Well-Being

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.

Your Candidate Journey

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

The Opportunity:

In this role, you will report to the Onsite Hiring Manager  and will work closely with the Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Santa Clara, CA

Shifts: 7:00am - 3:30pm Monday - Friday

Hourly Rate: $25/hr. (bi-weekly pay)

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)

• Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.

• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance

• Recognition: Celebrate your achievements and earn points to redeem on gifts and products

What we’re looking for 

• Education: High school diploma or GED is required 
• Experience: Minimum 2-3 years of experience is required 
• Collaboration Tool: Microsoft Teams experience preferred 

Preferred Qualifications/Certification:

• Must hold a valid driver's license.
• Successfully pass Motor Vehicle Report (MVR) screening.

How you will thrive and create an impact 

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

In this role you will:

• Transport and deliver goods according to customer-specified schedules.
• Assist in unloading packages/materials and securely fasten loads within weight limits.
• Conduct desktop deliveries efficiently.
• Operate delivery truck safely and report any vehicle issues to management.
• Apply placards as necessary and maintain a clean driving record.
• Maintain positive customer relations by consistently delivering orders punctually and professionally.
• Fulfill other assigned duties as required.
• Keep vehicle logs and driving records current.
• Package and ship materials in compliance with regulatory requirements and transportation guidelines.
• Verify receipts to ensure damage-free products, document any discrepancies, and maintain accurate records.
• Maintain cleanliness and safety in Receiving/Warehouse areas.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Job Title

Job Description Summary

Job Description

C&W Services is the industry leader in Integrated Maintenance Solutions providing service to more than 600 companies worldwide and a sister company of Cushman & Wakefield.

We are looking for an experienced Assistant Maintenance Manager to lead team members in repairs and preventive / predictive maintenance on electrical and mechanical equipment primarily consisting of conveying and sorting equipment at our locations in the fast growing and dynamic logistics and fulfillment industry!

Expertise with Conveyor Systems strongly preferred. 

Duties include:

• Relies on experience and judgment to assign job plans and accomplish departmental goals. Manage all C&W Services maintenance team members at the site.
• Promote C&W Services both internally and externally. Must demonstrate leadership and good judgment in approaching decisions.
• Assist in formulating standards/work procedures while performing those duties and provide work order feedback on discrepancies noted in service delivery.
• Maintain positive customer and employee relations.
• Ensures that Maintenance department objectives and key metrics are met.
• Act as a Liaison to Account Manager, Planners, Customers, and Department.
• Lead team members by allocating time for one on one coaching and provide mentoring with high standards.
• Ensures compliance with all company / customer regulations, policies, and procedures.
• Oversee all applicable codes, standards, and specifications.
• Develop and oversee QA/QC inspection protocol of all work personnel and work performed.
• Achieve performance expectations set forth as part of performance appraisals.
• Communicates with all team members to support the development of short and long-range goals and objectives.

Requirements include:

• Bachelor’s Degree in Industrial Maintenance, Engineering, Management or related field (preferred) or transferrable management experience (3 years minimum; 5 years preferred).
• Have or possess capability to obtain CMRP / ICML MLT 1
• Has working knowledge of repairs and preventive / predictive maintenance on electrical and mechanical equipment. Repairs and preventive / predictive maintenance to be performed in conformance with established standards.
• Must have working knowledge of the following: proper use of basic/power tools, shop math, pneumatics, power transmissions, parts nomenclature, measurements and fasteners.
• Must be able to operate and have knowledge of simple and complex heavy industrial equipment such as forklifts, scissors lifts and boom lifts.
• Must have the flexibility to work all shifts including holidays and weekends as demanded by the job.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Title

Job Description Summary

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Pay: $78,000-$82,000
• Schedule: Monday-Friday (9:00am-5:00pm)
• Prepare agendas, develop and maintain master project budgets and timelines as required for each project and project phase to ensure overall project objectives and client needs are met. Keep building management apprised of progress at all times.
• Prepare and coordinate project reports and drawing reviews for clients, property/facility management team, and project team (as applicable) at conceptual, schematic, design development and construction phases of project.
• Assist in the selection, contracting process and oversight of consultants and construction teams as necessary for each project.
• Review requisitions, change orders and other invoices associated with the project and confer with client and property management on costs and impacts.
• Support the marketing of services to clients as requested.
• Adhere to corporate, building, and client policies and procedures.
• Cooperate with other building/facility personnel to achieve goals and objectives as to quality, service, cost and profit.
• Report to immediate supervisor major problems and findings and results achieved with recommendations.
• Advise and obtain the necessary approvals from the appropriate members of management of potential organizational changes, actions that might require additional commitments, and the need for expenditures in excess of approved budget.
• Adhere to government laws and regulations and established rulings of government authorities, including building codes, safety regulations, etc.
• Maintain high qualitative and quantitative standards of work performance.
• Strive constantly to improve skill and work knowledge; keep up to date in the field of specialization.

IMPORTANT EDUCATION

• B.S. Degree in Engineering, Architecture.

IMPORTANT EXPERIENCE

• Minimum of 5 years directly related experience in an engineering/construction project accountability role.
• Minimum of 5 years project management experience required.
• Minimum of 3 years of supervisory experience in a project management capacity especially experience in leading, motivating, and developing employees.
• Hands-on experience with tenant improvement construction projects preferred.

#INDCWS

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

We are seeking a Manager, Intellectual Property Operations who will manage the IP Ops function at BD. The position will report to the VP, Legal Operations, and be responsible for optimizing IP services, driving IP projects and managing IP systems and processes, while working collaboratively with global IP professionals, outside counsel, BD legal operations colleagues, and legal operations vendors.  This role is critical in ensuring that the IP team is innovating, improving, and handling IP matters efficiently and effectively.  We are looking for a motivated self-starter, who can think creatively about challenging issues, is passionate about problem solving, and can use analytical expertise to proactively drive solutions.

Responsibilities

• Overall responsibility for management of Anaqua IP Management System, including maintaining data integrity, developing and maintaining reports in the HyperView environment, and supervising, coordinating, monitoring, and programming processes within Anaqua

• Direct day to day tasks of two Legal Operations Specialists

• Plan and execute IP team projects working with cross-functional associates and external partners to increase the effectiveness and efficiency of the IP team

• Design and implement best practices and continuously improve procedures and systems to support IP team strategic goals and objectives

• Drive design, implementation and maintenance of IP docketing policies, guidelines, processes, forms and associated projects in collaboration with IP professionals

• Collaborate with legal operations colleagues on law department processes including billing

• Enforce outside counsel compliance with BD docketing and billing procedures

• Develop and implement user training, including user guides for BD associates and outside counsel

• Ensure implementation of substantive law and rule changes

• As needed, assist Legal Operations Specialists with their day-to-day tasks, e.g., in view of vacation, workloads, volume, etc.

Education and Experience

• Bachelor’s degree, or paralegal certificate with significant relevant experience

• At least 5 years of experience across areas detailed under Qualifications.

Qualifications

• Extensive experience using, managing and programming IP management/docketing software (Anaqua strongly preferred), as well as managing and using billing systems

• Experience with document management systems and USPTO sites including PAIR and TSDR

• Strong process and project management skills

• Experience in a large in-house IP department or law firm, handling a large volume of patent preparation and prosecution matters

• Knowledge of patent and trademark lifecycle and processes from invention through maintenance

•  Experience developing legal operations processes and documentation

• Experience with managing data quality and integrity, monitoring metrics and developing reports

• Proven leadership experience, with demonstrated inter-personal skills and the ability to teach and coach, and work within multiple teams

• Demonstrated success in managing organizational and process change

• Demonstrated problem solving skills with an ability to identify issues, develop creative solutions and learn quickly

• High proficiency in database management, software, and technology and the efficient use and programming of software and technology for organization, reporting and automating processes

• Highly organized and self-directed, with ability to prioritize multiple complex tasks

• High proficiency in computer skills including Word, Outlook, Excel, Visio, PowerPoint, and Adobe

• Strong strategic thinking with excellent written and verbal communication skills

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

PDN

Primary Work Location

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture.  We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.

Salary Range Information

The Opportunity: 

You know that project managers touch every single part of a business and wear multiple hats: from caring for the client and their meaningful project goals to participating in business development and being a key contributor to their employees’ growth. We’re looking for someone like you to help our clients meet their mission by supporting national security.

As a leader on our team, you’ll oversee the delivery of the most advanced digital solutions. As you guide your team, you’ll partner with clients to clients to gather requirements and put into action the best practice and solutions. You’ll move quickly in an exciting and fluid environment to lead the Agile development of a project roadmap, establish project milestones, and implement metrics to track progress, while bringing people together to make a tangible difference.  

Work with us to transform the future of digital platforms. 

Join us. The world can’t wait. 

​You Have:   

• Experience with IT project delivery or management  
• Experience with Cloud technologies and infrastructure 
• Experience with managing all aspects of large and complex projects by ensuring timely performance, accuracy, and completeness  
• Experience with supporting projects with budgets of 100+ million per year
• Experience with executing in Agile methodologies 
• Experience with monitoring and reporting on performance measures, metrics, and services levels and supporting revisions and updates 
• Experience in a flexible environment interacting with IT executives, business product owners, developers, and functional managers 
• TS/SCI clearance with a polygraph
• Bachelor’s degree

Nice If You Have: 

• Experience with managing vendors, including subcontractor management 
• Experience with supporting large innovation and integration platforms 
• Experience with Agile tools, including Jira, Confluence, and GitLab 
• Experience with writing requirements as features or user stories 
• Ability to identify risks proactively, recommend mitigating actions, and drive them to resolution 
• Possession of excellent oral and written communication skills 
• Master's degree
• Scrum Master Certification 
• Agile or SAFe Certification  
• PMP Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Create Your Career: 

Grow With Us 

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.  

A Place Where You Belong 

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time. 

Support Your Well-Being 

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.  

Your Candidate Journey 

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.  

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

The Opportunity:

You can be a Facilities and Logistics manager anywhere so how do you choose the right position? If you’re looking for the opportunity to work directly with and in support of the Army then this is your opportunity to have an impact.

The Facilities and Logistics Manager will serve as program leadership’s subject matter expert regarding facility policies, regulations, and command directives. You'll act as the central property book accountant for a training support program, consolidating all property records into a central tracking device, and will be familiar with GCCS-A and current Army Property tracking tools.

The Mission Command Facilities and Logistics Manager will lead efforts in establishing and maintaining standard operating procedures (SOP) and technical guidance products. You will be familiar with Army funding streams and be able to work with training command leadership providing strategic resource and facility management and advice to the mission command training enterprise to coordinate total program funding. On our team, you will have the opportunity to broaden your skillset into areas of large-scale simulation driven Army exercises.  

Join us. The world can't wait.

You Have:

• Experience as a battalion supply lead, operations lead, or facility manager

• Knowledge of GCCS-A, Army funding streams, and current Army Property tracking tools

• Ability to travel 10% annually

• Secret clearance

• HS diploma or GED and 9+ years of experience with facility management and logistics supporting military operations or Bachelor's degree and 3+ years of experience with facility management and logistics supporting military operations

Nice If You Have:

• Experience working with the Army Reserve, Army Reserve Readiness Divisions, military installation Department of Public Works (DPW), Army training exercises, conducting command post operations and simulations operations

• Knowledge of facilities and logistical management at a Brigade or Division level

• Ability to interface with a wide variety of personnel

• Ability to handle stress, work in a dynamic environment, self-starter, and work on teams

• Possession of strong written and verbal communication skills

• Completion of Intermediate Level Education (ILE), Senior Leaders Course (SLC), or Warrant Officer Intermediate Level Education (WOILE)

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
 
Create Your Career:

Grow With Us

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time.

Support Your Well-Being

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.

Your Candidate Journey

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Accountable for the identification, development and delivery of Continual Service Improvement plans and initiatives to reduce operational costs and enhance operational efficiencies. Oversees the operational model across multiple Third Party Providers to ensure alignment to non-functional requirements across Business As Usual (BAU) service provision, partner contract renewal, and new third-party contracts. Responsible for BAU Operational and Transition Readiness of significant events, including new client conversions, new products and services, and decommissioning of existing products. Ensures all aspects of processing service are provided as required by the client contract to achieve Service Level Agreements (SLAs) and production processing and contractual obligations are met within a regulatory framework.

What Part Will You Play?

• Responsible for the holistic management of two to three clients (depending on level of service complexity) and their TS2 production services, including any additional associated processing services and products.
• Develops and delivers continuous service improvement plans and initiatives for clients and their use of Global products or platforms. Conducts root cause analysis to develop action plan implementation.
• Responsible for the holistic management of two to three partners (depending on level of service complexity) and their production services. Tracks partner service-level performance and proactively identifies ways of continuously improving service to exceed client expectations.
• Manages services transition into BAU by working with the relevant business areas via stakeholder management, in the transfer of new clients, products and platforms on go-live.
• Conducts regular service reviews with allocated clients and partners, acting as a client advocate with multiple internal teams to address any service deficiencies and escalation of partner issues.
• Acts as client escalation point in the event of need for Severity 1 incidents.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree
• Relevant Experience or Degree in: No degree specified; combination of relevant professional training and/ or experience in lieu of degree accepted
• Typically Minimum 6 Years Relevant Exp

Preferred Qualifications

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve moderately complex issues in creative and effective ways. Having ownership of a sub-function, account or matrix management responsibilities, applies knowledge to meet goals, maintain relationships, propose opportunities to expand the business, and lead matrix teams. Some barriers to entry exist at this level (e.g., dept./peer review).
• Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Builds on/Maintains external relationships of assigned accounts.
• Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.