Total 228 Manager job vacancies in National, LS1 4PL

We are in the process of establishing long-term capability to deliver the New Hospital Programme - the 3rd largest programme on the Government’s Major Projects Portfolio enabling the delivery of NHS’s Health Infrastructure Plan.

The Senior Market Management Operations Managerrole works within the Resilience and Insights team who focus on assessing the markets for their Appetite, Capability, Capacity, Resilience and Accessibility to deliver NHP ambition by creating a diverse, collaborative, and visible supply chain to reflect the transition into delivery and inform resource planning​.

The role will focus on supporting the Head of Supply Chain Resilience in building resilience to minimise risk of supply disruption at all tiers of supply chain. As the Senior Market Management Operations Manager, the post holder will work as part of a dynamic team working closely with senior business stakeholders to execute risk mitigation strategies both short and long-term. This will best position NHP to maximise value delivery, minimise risk and deliver the agreed benefits of the programme through cost saving or improved operations.

The role will work within a team of several people with a potential mix of NHP employees and Programme Delivery Partner (PDP) support, and create a wider network of those. This team will deliver against the NHP Strategy, working closely with the Resilience and Insights team within the Hospital Transformation Directorate of NHP.

The post holder will be responsible for leading a defined set of activities and projects and any associated business change activities. Primary responsibility for successful delivery of the required outcomes, including the establishment of appropriate governance and assurance, monitoring progress, managing risks and issues and ensuring the business readiness for change.

Working closely with colleagues across the Programme Directorates, ensuring coherent strategy, and will:
• Support the drive of the market approach and plan for the team, ensuring alignment across the other teams within Supply Chain and Markets
• Be thorough in understanding of the market as-is position for the various aspects of delivery (capacity, capability and appetite)
• Enable the required level of market capacity, capability and appetite at the point of time required by NHP to deliver against the Programme ambition
• Document key stakeholders with relevant engagement plans
• Identify examples of national and international best practice and ensure that NHS England benefits from relevant innovations in healthcare, including alignment and coworking with NHSE

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification.


This advert closes on Tuesday 3 Dec 2024

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents. Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification.

You can find more details about this role in the attached job description.This advert information relating to role/s currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar.

Company Description

Title: General Manager

Location: Leeds

Salary: Up to £42,000

Working pattern: Monday to Friday!

We are at the heart of all things food & hospitality at one of our High end law firm locations in Leeds City Centre
Modern employee dining and corporate hospitality is on offer and the General Manager will be hands on and oversee a dynamic team of 8 BaxterStorey employees.

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you.

At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

Job Description

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
• Continually look to develop your team through mentoring, training, recognition, and empowerment
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
• Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

Qualifications

• Previous experience that would suit a high end location similar to this operation
• 5 star standard hotel or leading coporate hospitality catering background desired
• Commercially aware
• Have a contagious passion for food and customer service
• You draw satisfaction from managing, training, and supporting a team
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
• Excellent delegation and influencing skills
• Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
• Meticulous organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

INDVIP

Proud member of the Disability Confident employer scheme

JOB TITLE: Senior Manager, Business Change

SALARY: From £86,964

LOCATION(S): Leeds

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Willingness to travel to various treasury hubs as needed.

Are you passionate about leading on change initiatives that enable delivery of transformation at pace? If so, we want you on our team!

About this opportunity

We're currently undertaking the UK's largest financial services transformation, to make sure we remain relevant for our customers today and tomorrow. In order to deliver on our bold strategic ambitions, we are looking for a Senior Manager to lead on change initiatives across business teams in Group Corporate Treasury.

This is an outstanding opportunity to play a pivotal role in driving a culture of change, while delivering on strategic objectives around data management, risk and control, process improvement and assurance. Our ability to advocate, effectively collaborate and communicate new ways of working is critical to our success.

The role is part of the Capital optimisation and Securitisation team, but also supports innovation across the entire Treasury division, leading a team of specialists to create and manage change.

What you'll be doing:

You'll be responsible for leading and managing change initiatives within the Treasury department. The aim is to ensure successful implementation and adoption of new processes, systems, and technologies.

• Lead and motivate a team of experts to manage change initiatives within the Treasury department, ensuring alignment with organisational goals and objectives.
• Collaborate with the reporting, risk, audit, front office, data and platform teams to define business requirements and ensure the prioritisation of product backlogs is effectively communicated and refined.
• Provide oversight of the standardisation of business testing and assurance to ensure targeted reviews add value to the business and system changes are tested and implemented successfully in line with business expectations.
• Oversee the management of treasury data and data risk reporting ensuring data quality standards are met and it supports stakeholder needs.
• Work closely with senior management and technical teams to deliver process and control improvements that provide insights to support better decision-making and optimise business metrics
• Work in an agile manner to deliver results efficiently and effectively, demonstrating iterative and collaborative approaches.

About us

If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose.

What you'll need:

• Demonstrated experience leading teams and empowering colleagues to align business change strategies with business objectives
• Strong expertise in data, governance, and analytics, with a proven track record of delivering change that drives business value
• Provide specialist advice and support to the team, using your deep understanding of implementing change to continuously improve treasury processes.
• Demonstrable leadership and management of large specialist teams.
• Be a motivated, enthusiastic and curious colleague with strong stakeholder management skills and the ability to advocate and influence colleagues across the organisation. Have the ability to continuously learn and adapt to the latest industry advancements in technology and data, effectively integrating these developments into change initiatives.
• Strategic approach with the ability to think laterally, solve problems and find innovative solutions.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.

Proud member of the Disability Confident employer scheme

You can find further details about the job, in the attached Job Description and other supporting documents.

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents. Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification.

Some of the key skills and experience you'll bring to the role: Driven, highly motivated individual with extensive experience of managing a range of commercial lifecycle activities, ideally from within the public sector. Some experience relating to public sector procurement and contract management aligned with MCIPS, IACCM OR equivalent qualifications or experience. Excellent communication skills, ability to impart information effectively to internal and external stakeholders with varying degrees of technical knowledge and at all management levels. Ability to support the development and maintenance of effective relationships with a broad range of internal and external stakeholders whilst ensuring the best commercial results. Experience of working with commercially sensitive and highly confidential information in accordance with all regulatory and any contractual obligations Experience of using a procurement and contract management software solution to support own workload and facilitate accurate and reliable reporting. Experience supporting commercial projects, ensuring stakeholders are kept informed and communications are managed appropriately, including maintaining comprehensive audit trails. Ability to work with autonomy. Please see job description for more information but for an informal discussion please contact; Dean Freed/Ian Summerscales Dean.freed@nhs.net / Ian.summerscales1@nhs.net

Responsibilities Lead a team to deliver high quality digital products and services, that are developed using agile methods, and in line with user-centred design principles Help develop strategic focus and work across TIS to understand dependencies and risks. Help keep stakeholders and users informed. Essential criteria You will have understanding, knowledge, and experience of the following. Significant product management experience Leading a multi-disciplinary team. Engaging with users and understanding their needs User-centred design. Digital delivery, such as aligned to the Government Digital Service (GDS) Service Standards. Agile working. Communications to a wide and variable audience. Building and maintaining key relationships. Strong negotiating skills. Change management. Monitoring and reporting on performance. Desirable criteria You may also have the following experience. Product management in an agile environment Supporting multiple products and services. Working with suppliers. Interpreting user feedback to inform change. Strategic service, or digital transformation involvement.

Within Data and Analytics our vision is to be the leading data services provider for health and social care across England through creating innovative and high-quality data products and services that give our customers the knowledge and capabilitiesrequiredto deliver the best outcomes for citizens.
• Provide leadership, including pastoral care, to the DOC teams.
• Develop and maintain the forward-looking business plans for the DOC, including driving its adoption across Data & Analytics.
• Manage and lead the service delivery and improvement of the DOC.
• Manage the prioritisation of onboarding new data flows into the DOC against improvements to the observability of existing data flows.
• Build and manage effective relationships, networks, and expectations at a senior level for the design, development, and operation of the DOC.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.

This advert has attached Assignment Briefs/ information relating to roles currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar.


This advert closes on Sunday 1 Dec 2024

Technology in the NHS is fast-paced, intense, and exciting. NHSE has been at the forefront of thesedigital, technology and data advances(DDaT), and the commercial team is a critical component of this delivery.

We are seeking a Procurement Manageron a permanent full-time contract to work within theDDAT commercial delivery teamsupporting procurements for this critical and market leading category.

You will be based in our Leeds or London office helping to deliver our ambition - working together to harness the power of the marketplace to deliver maximum value to our healthcare system. We do this to enable NHSE to support NHS staff at work, help people get the best care, and use the nation's health data to drive research and transform services.

This is your opportunity to take the step forward in your career and showcase your passion for DDaT Procurement and the NHS. You will join an ambitious, well-respected and forward-thinking team gaining rich experience in a team dedicated to first class commercial delivery.

The role requires commercial experience and knowledge, with a proactive approach to support commercial input, shape commercial strategy, and deliver hands on procurement ensuring value for money across the organisation and its programmes.

The ideal candidate will be driven to seek opportunities to create greater value in the work that they do and have an understanding and working knowledge of the full commercial lifecycle, especially in the public sector.
• Able to successfullyimplement procurement policy objectivesin all sourcing projects and is able to challenge risk averse behaviours where appropriate.
• Able tonavigate the legislative frameworkand implement resource efficient strategies that result in achievement of policy objectives.
• Fully conversant with organisationalcommercial strategy and procurement policies, procedures, security requirements, processes and governance mechanismsand is able to advise and support colleagues in their application.
• Identifies and works with cross disciplinary teams (that includes the contract management function) and applies a strong visual project management approach to procurement projects.
• Able toquantify and source contract management resources. Able to identify and choose contract management representatives to review tender pack and take part in the evaluations.
• Identifies the costs of existing or similar service provision and engages with suppliers in the marketplace in a planned way.
• Ensures that contract management mobilisation phase and supporting activities are carried out successfully.
• Applies the most appropriateevaluation strategyto a sourcing requirement taking into account the type of commodity being procured, complexity, value and strategic importance.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.

Some of the key skills and experience you'll bring to the role:
• Driven, highly motivated individual with extensive experience of managing a range of commercial lifecycle activities, ideally from within the public sector.
• Some experience relating to public sector procurement and contract management aligned with MCIPS, IACCM OR equivalent qualifications or experience.
• Excellent communication skills, ability to impart information effectively to internal and external stakeholders with varying degrees of technical knowledge and at all management levels.
• Ability to support the development and maintenance of effective relationships with a broad range of internal and external stakeholders whilst ensuring the best commercial results.
• Experience of working with commercially sensitive and highly confidential information in accordance with all regulatory and any contractual obligations
• Experience of using a procurement and contract management software solution to support own workload and facilitate accurate and reliable reporting.
• Experience supporting commercial projects, ensuring stakeholders are kept informed and communications are managed appropriately, including maintaining comprehensive audit trails.
• Ability to work with autonomy.

Please see job description for more information but for an informal discussion please contact;

Dean Freed/Ian Summerscales

Dean.freed@nhs.net / Ian.summerscales1@nhs.net


This advert closes on Sunday 1 Dec 2024

The Trainee Information Systems (TIS) Programme supports and develops a range of products and services that help users manage the administration of NHS trainees and learners who are supported by NHS England, such as postgraduate doctors in training.

As a Senior Product Manager, you will be responsible for providing leadership for one or more products and services which support the management of trainees and learners of different types e.g., postgraduate doctors in training, ensuring these products are aligned with user needs and that they support stakeholder and business expectations.

The products and services managed will generally be complex and have a diverse user community, or wide set of user requirements, requiring greater product management experience.

You will know how to apply agile methods to embrace an iterative and flexible approach to enable rapid delivery, and you will understand user-centred design within the context of the Government Digital Service Standard and make informed decisions based on user need and user/business value, as well as have an interest and understanding of digital and technology. 

You will understand the phases of product and service delivery, from inception and discovery, through live and ultimately into the retirement phase.  You will lead the team through these phases and maintain an ethos of continuous improvement to meet user needs, ensuring a joined-up approach with other products managed across the trainee landscape.  

As a Senior Product Manager, you will work internally and externally to deliver high quality products and services aligned to user needs.   
• Effectively lead a multi-disciplinary product team to successfully deliver the products and services that meet key performance indicators within agreed timescales and in a cost-effective way.  
• Plan, allocate and deliver a broad range of tasks ensuring risks, issues and dependencies are identified and proactively managed.  
• Highlight exceptions and risks ensuring mitigating action can be taken to keep digital change projects on track. 
• Analyse performance and product data to support decision making.
• Expected to be, or become, an expert in the subject matter pertaining to the products and services managed, so able to act as an authoritative “voice” with stakeholders and users alike. 
• Support the identification and sharing of best practice in product management.  
• Operate in a highly political and sensitive environment including bringing stakeholders to collaborate on products and services.
• Be responsible for providing professional expertise to the commissioning and procurement of services to support project delivery.  
• Draft reports summarising status on issues, appraising outcomes, and providing progress reports for relevant stakeholders.
• Develop the vision and strategy for your products and translate the vision into prioritised deliverable goals that have buy-in from stakeholders and users alike.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.

Responsibilities
• Lead a team to deliver high quality digital products and services, that are developed using agile methods, and in line with user-centred design principles
• Help develop strategic focus and work across TIS to understand dependencies and risks.
• Help keep stakeholders and users informed.

Essential criteria – You will have understanding, knowledge, and experience of the following.
• Significant product management experience
• Leading a multi-disciplinary team.
• Engaging with users and understanding their needs
• User-centred design.
• Digital delivery, such as aligned to the Government Digital Service (GDS) Service Standards.
• Agile working.
• Communications to a wide and variable audience.
• Building and maintaining key relationships.
• Strong negotiating skills.
• Change management.
• Monitoring and reporting on performance.

Desirable criteria – You may also have the following experience.
• Product management in an agile environment
• Supporting multiple products and services.
• Working with suppliers.
• Interpreting user feedback to inform change.
• Strategic service, or digital transformation involvement.


This advert closes on Sunday 1 Dec 2024

IT Support Manager

Leeds / Manchester Office + Home working

Up to £50,000

Your new role

I am currently recruiting for an IT Support Manager for a legal firm to support the IT Helpdesk in both the Leeds and Manchester office. This role will take overall responsibility for delivering IT support services to the Manchester and Leeds offices to achieve clearly stated business goals and performance targets. Responsibilities will include all aspects of day-to- day management, involvement in firm-wide projects and co-ordinating with the teams in other offices to deliver a high standard of IT service consistently across the firm.

Responsibilities

Manage the day-to-day delivery of the IT service functions within the Leeds & Manchester offices and ensuring the effective deployment and usage of resources to the firm's users. Working with colleagues across the firm to ensure standards of service are maintained and consistent.

Establish and operate systems to monitor progress, capacity and performance of systems taking corrective action where standards are nearing pre-determined thresholds.

Recognise and actively seek ways to exploit IT to address complex business issues both of a standard and innovative nature.

Ensure the necessary processes and procedures are in place to maintain or recover the delivery of systems and services in the event of any physical, technical or environmental disaster or major disruption to normal service.

Represent the Firm at a high level, both externally and internally, formally and informally, to establish the IT support team as a credible business function.

Advise the Firm's users and management regarding the delivery, cost, availability and functionality of services and systems and develop an effective partnership with suppliers and users.

Be approachable and available to staff and colleagues alike.

Responsible for assigned technical development projects and ensuring these projects are completed within planned timescales and resource estimates.

In cooperation with the Director of IT and the IT services manager, be responsible for all aspects of managing the Manchester and Leeds IT support team including:

Training new and temporary staff by designing induction programmes and monitoring progress.

Ensuring adequate staff cover during holidays, sickness, lunch breaks and absence.

Conducting annual performance review meetings, ensuring staff are aware of the standard of work required and monitor performance, as required.

Training and developing staff to ensure they have the skills and knowledge to meet job and department objectives.

Attending any meetings or training sessions as required

Carrying out any further duties as required by the Director of IT or IT services manager

Experience needed

Previous knowledge of legal applications e.g. document management systems, customer relationship management systems, practice management systems, digital dictation and case / matter management

Excellent working knowledge and understanding of Microsoft operating systems, server and client, Microsoft 365, Intune (MDM)

Experience supporting modern workplace technologies such as AV and Room booking systems

Good understanding of user hardware (user devices - laptops, mobiles) and working styles

Previous supervisory experience and ability to delegate tasks effectively

Previous experience of performing a similar role in a comparable environment

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you an experienced Site Manager, looking for your next challenge with a busy Social Housing Contractor with a healthy pipeline of work?

We are working with a well-established Social Housing Contractor who work across both planned and reactive maintenance to tenanted properties.

They are looking to add an experienced Site Manager to their team, working on a planned scheme which is re-roofing to tenanted properties in Leeds. The company have a great reputation and staff retention rates and focus on customer care and quality of work.

Experience of managing similar contracts is essential - you will need to have experience of managing schemes within tenanted properties and have great customer service skills, with an emphasis on quality & health & safety. You will also need a current SMSTS, CSCS & First Aid.

Your typical day to day duties may include:

• Managing a site team including Tradesman, Subcontractors and Tenant Liaison Officer, ensuring works are being carried out to programme and within budget
• Monitoring health and safety on site
• Attending progress meetings, client meetings
• Liaising with tenants and resolving any issues that may arise

If you are interested in this position and would like to apply, please send a copy of your CV to Stephanie at Fawkes & Reece, using the contact details provided, or call 01204 554 884 (option 3) and ask for Steph

As Head of School, you will be responsible for the overall quality, management and supervision of the programmes within your School. Please review the job description and person specification attached to the advert.