12 Months Fixed Term / Secondment (Maternity Cover)
An exciting opportunity has arisen for a talented, ambitious and dynamic person to join our tea.
In collaboration with the Assistant General Manager, Clinical Leads and Matrons you will be responsible for all of the operational functions within one of the Division’s business units. Supporting the delivery of high quality and cost-effective provision of services to patients. You will also be responsible for resourcing the department with the required capacity to meet all service
demands.
1. To manage the effectiveness and efficiency of the designated specialties within the Division, ensuring the relevant standards are achieved.
2. To monitor the operational performance of the department, escalating issues where appropriate. This may involve the analysis and interpretation of complex facts or situations and may involve the comparison of a range of options.
3. In collaboration with the Assistant General Manager, ensure all performance indicators and national standards are achieved (e.g. RTT, DM01, Cancer Wait times and Time in ED) to deliver a high quality, effective service, where patient experience and patient safety is central.
4. Compile reports and statistical information in line with the Trust’s reporting framework.
5. Provide detailed feedback of performance from a variety of information systems at Trust wide and monthly performance meetings.
6. To support with data entry and lead data validation.
7. To lead data quality assurance and manage appropriate databases.
8. To support the demand and capacity modelling process, ensuring all capacity is published 6 weeks in advance.
9. To liaise with outpatients to ensure full utilisation of clinics and managing capacity.
10. To support the investigation of and response to patient complaints, which may be of a sensitive and complex nature.
“Our STAR values – Service, Teamwork, Ambition and Respect – are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.”
11. To support the investigation and response to incidents.
12. To provide line management for administrative functions within the department.
13. To review policies and processes within the business unit, implementing changes where necessary, which may impact within the wider Trust.
14. Plan, develop and refine business cases for the division, linking in with clinical teams as required. Plans may be complex in nature and require adjustment and refining over time.
15. To support transformational projects within the Division and lead the assigned work streams as appropriate.
16. To assist the Assistant General Manager with the delivery of Cost Improvement (CIP) and Quality, Innovation, Productivity and Prevention (QIPP) Plans.
Please see attached JD for full responsibilities
This advert closes on Monday 12 Aug 2024
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