The role
Join the Supply Relationship Leadership team as a Commercial Manager where you will be working amongst a team of claims professionals responsible for ensuring Auto and General has the best-in-class motor supply network. Your core focus will be utilising supplier performance data and surfacing insights to help the teams in the field improve network capacity and customer outcomes. You will be working on dynamic and varied datasets with and making best use of your problem solving, root cause analysis and data analyst skills to influence meaningful change.
You will:

Identify and realise market and internal opportunities to create competitive advantages
Convert data insights drawn from a variety of data sources and communicate readily consumable reports and recommendations for senior stake holders across the organisation.
Influence process enhancements and operational control systems to ensure high quality outcomes are always achieved.
Utilise your
... Click here to view more detail / apply for Commercial Manager

Assistant Manager (Metalflex) - Narangba
About Metalflex
We?re a breath of fresh air!
We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. As part of the Reece group, Metalflex provides systems that keep our homes and offices comfortable, thanks to reliable ventilation, heating and cooling solutions that work together.
About the Role As an integral part of our team in Narangba, you will support engineers, project managers, and tradespeople by ensuring they have seamless access to the products they need to maintain essential services. This role is a blend of customer interaction, team leadership, and branch operations, all aimed at maintaining a high standard of service and customer satisfaction.
Key Responsibilities

Deliver customized customer service solutions, meeting the unique needs of our trade customers.
Oversee staff management, ensure adherence to OHS protocols, and
... Click here to view more detail / apply for Assistant Manager (Metalflex) ? Narangba

Immediate start
Flexible roster - two options available
Access to Non-for-Profit salary packaging options, enhancing take-home pay.

About the Company
This well-established, community-focused retail organisation with a strong mission to support those in need is seeking a dedicated leader for their team. The brand prides themselves on creating positive change through charitable initiatives, offering essential services and goods to the local community. With a deep commitment to social justice and community involvement, this organisation fosters a supportive and inclusive environment.
About the Position
This opportunity is for an experienced Store Manager to lead a dynamic retail team in Mullumbimby . The successful candidate will be responsible for the overall management of the store, ensuring exceptional customer service, achieving sales targets, and cultivating a positive workplace culture. The role involves leading by example to drive the store's success and positively impact the lives ... Click here to view more detail / apply for Retail Store Manager ? High Volume ? Mullumbimby

Job description

Founded in , our client is a leading provider of specialized water management solutions, offering a comprehensive range of products, services, and expert advice across diverse sectors.
They are the only fully dedicated water management provider serving agricultural, mining, municipal, and residential clients in the Tamworth and North-West regions. Committed to more than just delivering trusted and innovative water solutions, they focus on sustainability, environmental monitoring, and maximizing efficiency, enabling clients in mining, agriculture, and public services to achieve their water management objectives effectively and responsibly.
Our client is currently seeking an experienced Operations Manager to oversee and manage their Tamworth branch. This role is critical to maintaining operational excellence and supporting the continued growth of their services within the region.
Key Responsibilities:


Lead and motivate a team across sales, stores, accounts, and technical support functions
Develop and maintain strong relationships with local


... Click here to view more detail / apply for Operations Manager ? Water Management

This is a Department built entirely for children and young people and their communities.  Our ultimate goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning.
The child is at the centre of everything we do and the way we do it.
Duties
Manage and co-ordinate the school administrative support service and assigned resources: general, financial, facility and human. Provide authoritative advice and support to the Principal and senior staff on administrative, resource and service management. Contribute significantly to the delivery and improvement of administrative service outcomes.
Period of Appointment
Ongoing - Start date of 1 January
Applicants should be aware that for twelve (12) months from the date of publication, this selection process may be used to fill any subsequent full-time or part-time vacancies in accordance with Employment Direction 1.
Hours
... Click here to view more detail / apply for School Business Manager ? Penguin District School ? 969440

A fantastic opportunity exists to join an iconic brand and elevate your career in a Store Leadership role at Starbucks Australia. There are multiple benefits to joining us; we currently have 72 stores and are aiming for a store network of more than 100 stores in the next two years. 
We often say that we aren?t in the coffee business serving people? we?re in the people business serving coffee. Our partners (employees) are the heart of our business, driving Our Mission forward:  With every cup, with every conversation, with every community ? we nurture the limitless possibilities of human connection.
As a Starbucks partner, you become part of something much bigger than just yourself. 
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, leading teams, and creating a meeting place in their communities.

Grow a successful business: drive
... Click here to view more detail / apply for Assistant Store Manager ? Caboolture

Are you an experienced Site Manager, looking for your next challenge with a busy Social Housing Contractor with a healthy pipeline of work?

We are working with a well-established Social Housing Contractor who work across both planned and reactive maintenance to tenanted properties.

They are looking to add an experienced Site Manager to their team, working on a planned scheme which is re-roofing to tenanted properties in Leeds. The company have a great reputation and staff retention rates and focus on customer care and quality of work.

Experience of managing similar contracts is essential - you will need to have experience of managing schemes within tenanted properties and have great customer service skills, with an emphasis on quality & health & safety. You will also need a current SMSTS, CSCS & First Aid.

Your typical day to day duties may include:

• Managing a site team including Tradesman, Subcontractors and Tenant Liaison Officer, ensuring works are being carried out to programme and within budget
• Monitoring health and safety on site
• Attending progress meetings, client meetings
• Liaising with tenants and resolving any issues that may arise

If you are interested in this position and would like to apply, please send a copy of your CV to Stephanie at Fawkes & Reece, using the contact details provided, or call 01204 554 884 (option 3) and ask for Steph

Are you an experienced Contracts Manager?

Do you have a drylining & partitioning background?

Well, we have an unmissable opportunity in our Yorkshire region.

Contracts Manager

Contracts Manager opportunity working in the residential division based in Rotherham. Valued from £250k to £3m.

About the role of Contracts Manager

This opportunity as a Contracts Manager will have you joining a privately owned business with a very close-knit team. You will operate nationwide and endeavour to produce the highest quality workmanship and produce it on time and to budget. You will oversee all partitions, drylining internal linings, mf ceilings, suspended ceilings, burgess and metal pan ceilings, Plastering and tape and jointing. You also oversee Glazed partitioning and SFS.

Responsibilities for Contracts Manager

• Oversee project works on sites, ensuring issues are communicated to relevant departments and maintaining high standards of health & safety, quality, and site management.

• Regularly reviewing timings, budget, labour, risk and project plans to ensure work stays on track.

Requirements for Contracts Manager

• Experience as a Fit-out contractor.
• Drylining background
• Partitioning background

What we offer for Contracts Manager

• £50k base £5k car allowance
• Pension
• 25 days holiday + bank holidays

If you want to hear more about this Contracts Manager role please apply with an up-to-date copy of your CV or contact Benjamin Fawkes and Reece in our Sheffield Office on 07887661047

Senior Manager - Regional Manager - Public Health, Community based integrated health & lifestyle services across the North West. Greater Manchester - Cheshire, Lancashire, Merseyside.

My client is a fast-growth private healthcare provider, due to further contract wins and several new service openings, looking for an experienced manager to oversee several teams delivering public health services in the community.

You will oversee a number of specialist teams, each with their own service manager, across a wide region. The services include a range of integrated public health solutions (weight management, lifestyle and behaviour changes, smoking cessation etc), which are reaching out into groups within the community who will greatly benefit from their services.

You will be able to lead and inspire a dispersed team, and your relationship-building skills allowing you to further develop productive relationships with a range of internal & external stakeholders, commissioners, and third parties. You will have a passion for the delivery of high quality services, with excellent levels of quality and governance oversight, and be keen to further the develop and extend their services being offered. You will have an ability to identify and develop leaders of the future, fostering a culture of empowerment and building a robust, high-performing group of services poised for ongoing expansion.

This is a highly progressive organisation with an excellent reputation and an exciting trajectory of growth. You will be joining a passionate and highly capable senior leadership team, and whilst being supported when required, will be allowed the autonomy and freedom that you would hope for.

Whilst they have enjoyed a great deal of growth and are looking towards further expansion, this is a well established business with a solid foundation. They have won several awards for the quality and innovation of their services, delivery of life-changing projects with huge social impact, and also plenty of recognition for their standards as an employer of choice with a superb working culture.

To manage and provide inspirational leadership to all the staff within the Hub. This will include expertise in practice support, change management and communication to a variety of stakeholders. To work collaboratively as a multiagency leadership team, to continually improve the effectiveness of the service and to co-produce outcomes for this. To ensure that all staff understand the importance of evaluation, research and audits and embed processes into everyday practice. To inspire all team members to facilitate a service that is customer focussed and puts the assets of the customer at the heart of the service provided. To further develop the daytime practice model alongside defining the out of hours provision to align with the core principles of the model. This will involve complex system change and advance integration with other organisations and services. Oversight of further developing and testing practice and systems to manage the high demand and need for the service, ensuring that everyone receives the right offer at the right time. This will need considerable skill to understand the assets of the staff and community resources, developing links when needed, to ensure that the customers who require support receive this in a timely manner and all staff understand the risk and statutory requirements of working in an integrated health and social care service. To support staff to promote personalised support utilising non-traditional, innovative methods of support and intervention. To work flexibly around peoples needs and commit to prevent further disruption to their lives. To be responsible for the development of Hub staff utilising supervision, appraisal, solution focussed leadership and coaching. To consider other methods of developing staff and their practice that come from a range of organisations, services and employees to ensure we are maximising their assets to sustain the service. To ensure the team delivers great practice for all the customers, this will require monitoring and development of new structures to feedback to stakeholders. You will be responsible for ensuring a high level of skilled practice and ensure staff have an awareness of social, political, legal and professional guidelines to maintain safe practice. To manage complaints, investigations and incidents using a professional, common-sense approach. To ensure that concerns are addressed immediately, and recommendations are considered, communicated to stakeholders and are implemented. To encourage an environment where people learn from our successes as well as complaints and incidents and that the development of the service and improving the customer experience is central to everything we do.

JOB TITLE: BI & Analytics Manager (Python)

SALARY: £ 57,546 - £63,940 per annum

LOCATION: Leeds

HOURS: Full-time - 35 hours per week

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, in our Leeds office. Our anchor days for this role is Monday and Tuesday, so you'll be expected to come into the office for those days.

ABOUT THIS OPPORTUNITY

An exciting opportunity has arisen for our Economic Crime Prevention (ECP) Platform, our mission is to reduce harm to our communities by enhancing the Group's capability to prevent, detect and respond to economic crime. The Platform sits within Consumer Relationships and plays a critical role in providing services across the whole Group.

In this role you'll:

• lead our Business Insights and Analytics colleagues in the Economic Crime Prevention Platform to support the fight against Economic Crime

• perform and guide analysis to measure the potential benefits of new tools which aim to prevent fraud Economic Crime

• develop innovative solutions which support the monitoring of our Economic Crime Prevention Controls through reporting and dashboards and use these to help prioritise improvements in loss prevention and customer experience.

• support LBG Customers having better protection from fraud, lower inconvenience from false positives, and better reporting to regulators and crime agencies.

• support the development of junior members of the team and help them to improve their analytical and coding skills

• work with collaborators across the group to identify requirements and opportunities to enhance our Economic Crime Prevention controls that help Britain, rather than fraudsters, prosper.

ABOUT US

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

WHAT YOU'LL NEED

We're looking to recruit a Business Intelligence & Analytics Manager to deliver influential insight through leading a small team of analytical professionals to assess the threat and mitigation of Fraud and Financial Crime.

We believe that people don't always fit neatly into roles, and we value everyone's individual skills, experience, and knowledge - it's what makes you unique! However, as a minimum, you'll be able to demonstrate experience in the below skills:

Data Analysis & Data visualisation tools

• Experience of applying Data Analytics techniques within a commercial/industrial context

• Use of PowerBi, Github, Big Query on Google Cloud Platform (GCP)

Python and SQL Programming

• Experience of SQL or BigQuery in real world business application

• Experience of Python for data analysis and manipulation

Leadership, Communication & Presentation

• Leadership skills, using emotional intelligence, clarity and challenge to support your team to be their best

• Strong interpersonal and stakeholder management skills to collaborate effectively with colleagues across the business

• Clear and effective communication to convey complex data insights to diverse audiences

In addition to the above, the below skills would also be desirable:

• Knowledge of Economic Crime Prevention, including an understanding of Fraud Modus Operandi or Financial Crime regulations

• Exposure to Google Cloud Platform

• Experience of using Tableau to present data

ABOUT WORKING FOR US

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to fostering an inclusive and diverse workplace and believe that diverse perspectives drive innovation and creativity.

We're actively seeking to build a team that reflects a wide range of backgrounds, experiences and thinking approaches and would like to encourage applications from under-represented groups from candidates of all ethnicities, cultures and identities, and from candidates that identify as neurodiverse.

As a disability-confident employer, we are committed to support you in showcasing your best self; so, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know!

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual bonus award, subject to Group performance

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more!

Proud member of the Disability Confident employer scheme

Duty Manager

Ealing | Fitness & Wellbeing Club | Permanent contract | Full time
Up to £28,000 per annum depending on experience
40 hours per week

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. And right now, we're growing our team to offer our members a superior fitness experience. For you, it's the chance to play a vital role in shaping the health of the nation while you're taking the next exciting steps in your career.

As a Duty Manager at our Ealing Fitness & Wellbeing Club, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club

• Care about our members, ensure they're happy and seek opportunities to build rapport

• Lead our colleagues and maintain quality standards in all areas

• Conduct tours for prospective new members, selling the benefits that only we can provide

• Oversee health and safety, and resolve any issues as quickly and efficiently as possible

• Help achieve sales targets

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From gym membership to private healthcare and a range of lifestyle and financial wellbeing benefits. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Maths Head of Department | 2025 | Paid to scale- Location: Batley, West Yorkshire
- To Start: January 2025
- Contract: Temp to perm

Are you an experienced or aspiring Head of Department (Secondary Teacher of maths) in West Yorkshire?
We are recruiting on behalf of a secondary school in the Batley area of Kirklees, West Yorkshire. This is an exciting opportunity for a Maths teacher who is looking to take their experience to the next level.

The benefits of working with Hays for permanent roles are:
- Priority access to our partnership clients for whom we exclusively manage their permanent advertising
- Competitive salary and benefits packages
- Supportive and collaborative work environments
- Opportunities for career advancement and professional development opportunities
- Access to free Hays online training programmes including annual safeguarding training
- A local office and local schools to work in

About us:
Hays Education is part of Hays Specialist Recruitment - the UK's largest and most successful specialist recruitment group. Our Education division has 33 offices nationwide and is unique in having a dedicated permanent recruitment division that was established 8 years ago and works in exclusive partnership with over 200 schools within the state and the independent sector to facilitate all permanent vacancies from initial advert to appointment. Each year we help place more than 500 teachers. Hays Education works in exclusive partnership with schools locally on a permanent basis, giving you immediate access to some of the most sought-after positions in the market.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

EDClass is committed to safeguarding the welfare of children and young people. To be successful in this role, you must be eligible to receive a DBS check that is relevant to the post.
Reports To: Jane Ledwood – Head of Customer Accounts
This job specification is a detailed description of the role, including all key business development responsibilities and requirements as part of continuous personal development.
Customer Service department help to develop strong relationships with EDClass clients and customers. Representatives answer customer questions, help resolve problems, process refunds and make suggestions regarding the purchase of additional products and services.
Duties:
• Set up and chase renewal/upgrade orders and increase business renewals through reselling of products and services to existing customers
• Answer emails from personal and generic EDClass email accounts
• Contact all schools and MATS in your portfolio
• Deal with school/parent and student enquiries, including general enquiries
• Deliver training to EDClass staff on how to use platform
• Deliver online training to customers and students, including offsite training to schools
• Plan and host EDChampion events
• Promptly respond to alert monitor and deal with safeguarding/learner issues
• Check bug reports and report bugs/developments
• Create suitable pathways from schools SOW
• Maintain, track and update customer service spreadsheet
• Collect feedback/surveys from schools within agreed timescales
• EDTV integrations
• Update schools contacts on Active Campaign
• Create and chase SLA’s
• Cover EDClass support when required
• Audit customer accounts
• Support with testing for the Development Team/other businesses
• Create ‘how to’ videos and documents
• Add jobs to Asana
• Chase payments from schools when requested by Finance Team
• Set up new orders
• To meet and/or exceed personal targets and organisational KPIs and deadlines as required by your Line Manager
• Provide information, advice and guidance to customers on purchasing new products and services
• Managing and answering incoming calls and making outgoing calls to clients and customers
• Sending information and updates via email to customers using templates
• Answering customer questions and providing customers with solutions relating to the functionality of the EDClass e-learning platform
• Listening to a customer or client’s complaints or concerns and working to resolve their issues
• Supporting and providing information, advice and guidance to customers through screen sharing software to assist troubleshooting
• Meeting and greeting new and existing customers visiting the EDClass Ltd Head Office
• Provide refreshments for customers as directed by Management
• Participate in office meetings and take minutes when required
• Provide costs and quotes to schools and academies
• Managing schools accounts and maintain contact and relationships with schools and academies
• Provide support to other businesses (dependent on training and skills)
• Give feedback and requests from our online teachers back to schools
• Processing requests for data integration from schools MIS system via a secure third-party company (Wonde) and Wonde refreshes
• Carry out any other duties commensurate to the needs of the business, or as requested by your designated Line Manager or Senior Leadership Team
Personal Skills & Knowledge required for this role:
• Good time management skills
• Previous experience working within the UK education sector
• Staff must have proper and professional regard for the ethos, policies and practices of the company, and maintain high standards in their own attendance and punctuality
• Building relationships rooted in mutual respect, and at all times observing proper boundaries appropriate to staff’s positions
• Showing tolerance of and respect for the rights of others
• Not undermining fundamental British Values, including democracy, the rule of law, individual liberty and mutual respect, and tolerance of those with different faiths and beliefs
• Flexible approach to working
• Ability to use own initiative
• Good data analytical skills
• Good knowledge of the education & skills sector
• Good report writing skills
• Excellent communication skills
• Good problem-solving skills
• High level of self-motivation
• Demonstrate high levels of resilience
• High level of dependability
• Good team working skills-ability to work and liaise with colleagues across all businesses
• Work is accurate with good attention to detail
• Polite, professional manner
• System knowledge
• Negotiation skills
• Decision making skills
• Telephony and typing skills
• Carry out any other duties commensurate to the needs of the business, or as requested by your Line Manager or Senior Leadership Team
Qualifications required for this role:
• English and Maths GCSE A*-C or equivalent – Essential
• Safeguarding knowledge and understanding – Essential
• Confident in using ICT for a range of purposes – Essential
• Customer Service Level 2 NVQ or similar - Desirable

Repairs Contract Manager
North West London
£50K - £55K
Repairs & Building Maintenance

Daniel Owen are proud to be representing a social housing company in North West London area who are looking for a Repairs Contract Manager to join their team on a permanent basis.

They are looking for an experienced Repairs Contract Manager to manage a large team of operatives covering contracts involving responsive repairs, cyclical and housing repairs.

Duties:

• Management of the contract ensuring that all operatives are working efficiently and
  productively
• Ensuring that suppliers/subcontractor works are carried out in accordance with the work
  sheets given and in a timely manner meeting all contract KPI targets
• Liaising with the customers and dealing with any queries or issues which may arise
• Ensuring works are completed on time and to a high-quality standard
• Ensure all client's expectations are achieved
• Must have responsive repairs manager experience within social housing, local authority or contractor background.
• Ensure that paperwork and reports are fully completed and submitted in-line with the Company
  procedure
• Experience managing projects where day to day and cyclical repairs are at the forefront of the work.
• Experience managing a team of operatives (toolbox talks, performance reviews etc)
• Driving from site to site as part of the daily duties. (Working from home for the time being)
• Be jointly responsible for ensuring the workplace is tidy and safe
• To complete time sheets and work sheets and reports as required
• Attend inspections where necessary

Key Knowledge:

• Maintenance / construction industry knowledge
• Social housing/Local authority background
• Using SOR codes
• IT Literate

If this sounds like a role that suits your profile, then feel free to get in touch.