Total 22 job vacancies in Slough, Buckinghamshire, SL1 7HG

The must haves for you to be considered for this role: Qualified Registered Nurse with SPQ Qualification. Car Driver with UK licence Positive and motivational attitude

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

The must haves for this role: Registered Nurse- Adult Sexual Health qualification in SRH/ undertaking SRH qualification. Extensive post qualification experience. Significant experience in sexual or reproductive Health. For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

The must haves for this role: Registered Nurse- Adult Sexual Health qualification in SRH/ undertaking SRH qualification. Extensive post qualification experience. Significant experience in sexual or reproductive Health For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

Job Advert

Driver







Salary: £34,190 per annum (Hourly Paid) with an increase on completion of 6 month probation.







Hours: 7am – 5pm Monday to Friday and 1 in 2 Saturdays 7am – 12pm depending on business needs (paid as extra hours)







Halo ARC Slough




Halo is the industry leading UK-based accident repair group, with 32 established accident repair centres across the UK and we
are still growing.




Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services in
Europe, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development and
employee packages!







To support our Bodyshop, we are looking for a driver with A full UK Driving Licence, excellent computer literacy and brilliant
customer service skills.







We are creating the next generation of repair centres, driven by a passion for service, quality, and customer focus, and we want
you to be a part of it!







The role will include, but is not limited to the following:

* Collecting and delivering vehicles & observing all highway laws including speed restrictions
* Inspecting vehicles and assessing damage; taking clear photos throughout
* Cleaning vehicles inside and out
* Covering administration duties in cases of holiday or absences




What we are looking for?

* A full UK Driving Licence
* Excellent computer literacy
* Brilliant customer service skills




Halo is extremely well known within the insurance industry for having extraordinarily high performing people and since we are a
people thinking business, we know that it’s our teams and centres that provide extraordinary results. Therefore, you can expect an
excellent package and environment.



* Accredited Living Wage Employer.
* Employee assistance programme for you and your family.
* Health and wellbeing apps.
* Cycle scheme.
* Gym discounts.
* Retail and restaurant discount and cashback.
* Life Insurance.
* Health Insurance.
* VirtualGP.
* Enhanced family friendly pay such as maternity and paternity.
* Free fruit and pizza.
* Refer a friend bonus incentive.
* Employee recognition rewards.
* Team Event Budget (do something fun together!)
* Discounted LV insurance.
* Get appreciated for your time with paid breaks.
* 25 days holiday plus public holidays.
* We invest in YOU with opportunities for career progression.
* Pension contributions.
* Work within a modern and clean working environment.
* And we are always open to hearing what our people want!




We are committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all
candidates to be at their best. We are an inclusive workplace, where staff respect one another, feel valued for their differences
and can be themselves.



To discuss this position or any of our positions in more detail feel free to contact our recruitment team via
vacancies@haloarc.co.uk [vacancies@haloarc.co.uk] or call 01243 546185, we aim to respond to all enquiries within 24 hours.

A market-leading electrical wholesale group are looking for ambitious and proactive salespeople to fast-track to key management roles in Buckinghamshire. They currently have an impressive network of 380 businesses across the UK and a commitment to ongoing expansion through new openings and strategic acquisitions, this opportunity offers a fantastic platform for career advancement. They are looking for energetic individuals with experience in B2B sales within the wholesale distribution sector who are looking to progress their careers.

Role Responsibilities

As an Area Sales Manager, you will be given the training, tools and knowledge to quickly progress to a management role. You'll work closely with existing Branch Managers to familiarise yourself with the company, their products, processes and values. You will also complete a tailored training programme focusing on business operations and leadership.

All of this will prepare you for a Branch Manager role where you will:

• Develop and maintain relationships with both new and existing customers
• Be responsible for the running of the entire business, including full P&L, managing and mentoring employees, driving sales, marketing, logistics and purchasing
• Ensure the achievement of set targets and objectives
• Drive sales growth by identifying opportunities to develop company performance and revenue

Requirements

As an Area Sales Manager, you should:

• Have strong sales experience or some managerial experience within the wholesale distribution sector (e.g. electrical, builders merchant, plumbing and heating, etc.)
• Be an excellent communicator and negotiator who can spot and capitalise on new business opportunities
• Be a natural leader who is keen to step up to management
• Be ambitious and driven with entrepreneurial spirit

Rewards

As an Area Sales Manager, you will receive:

• A starting salary between £35,000 - £50,000 (negotiable depending on experience)
• Uncapped bonus linked to your performance
• A package including a car, mobile and laptop
• Optional membership of the company pension scheme

Think you have what it takes? Apply today to find out more!

Join Our Team: Food Production Operative at Huel.

Position: Food Production Operative at Huel.
Location: Unit 5, MK Business Park, PLP, Brickhill Rd, Milton Keynes MK17 9FE
Salary: £13.94 per hour - Temp Position with ongoing work

Apply Now!

Why Choose Job&Talent:

• Career growth opportunities
• Comprehensive benefits
• Professional stability
• Weekly Pay, Pension Scheme, Mortgage References

Benefits of working with us as a Food Production Operative at Huel :

• Competitive Salary
• 30 Holiday days per year
• Free Huel
• Showers Available onsite
• Subsidized Canteen

Requirements:

The Food Production Operative role is best suited to someone with 2+ years experience within a Fast-moving consumer goods environment, preferably within the food or pharmaceutical industry. You will have knowledge of safety regulations and quality control checks and a willingness to adhere to them. You will also have:

• A Reasonable level of computer literacy to effectively follow MES processes.
• Strong attention to detail and the ability to work accurately under pressure.
• Good organisational and time management skills.
• The ability to handle manual tasks, including lifting and moving goods during the production process
• Anyone looking to join us will need to be available to work any 5 days out of 7 - and be flexible around the days as these may change. To begin with shifts will be Monday to Friday but longer term may require weekend working..
• Initially Shift times will be 08:00 - 17:00 with some flexibility needed here to meet the needs of the

Responsibilities:

As a Food Production Operative , you will:

No two days are the same, but here's an insight into what you'll get up to:

• Adhere to site safety and food quality standards at all times and Ensure a safe, clean and organized manufacturing environment at all times.
• Movement of raw material from picking locations to production areas. Including use of MHE, counterbalance FLT, PPT, and pedestrian pallet trucks.
• Operate loading, blending and/or packaging line equipment to blend and pack powdered food ingredients according to batch specifications.
• Manual case packing/pallet stacking of finished goods. There will be elements of manual handling involved in this task.
• Monitor process parameters such as flow rates, blending times and packaging quality to ensure product consistency and quality.
• Complete required line start up checks and perform routine equipment setup, adjustments, and maintenance to maximise efficiency and minimize downtime.
• Conduct quality checks on finished products to ensure they meet quality standards and regulatory requirements.
• Follow standard operating procedures (SOPs) and safety guidelines to maintain a safe and clean work environment.
• Record production data accurately and maintain production logs for traceability and quality
• Control purposes.
• Collaborate with team members and supervisors to troubleshoot issues and implement process improvements.
• Use of process Manufacturing Execution System (MES) at various stages throughout the manufacturing process. Scanning raw material into relevant loading/blending stations.

About Us:

Job&Talent is recruiting for Production Operatives to join us at Huel , a leading company in the Milton Keynes Area known for making nutritionally complete, convenient, affordable food, with minimal impact on animals and the environment.

How to Apply:

Click "Apply Now," and our team will contact you shortly. This an excellent opportunity for Food Production Operative roles in Milton Keynes . Join Job&Talent for a journey of growth and success!

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Here at Vibe Recruit we are assisting a family run business with recruiting for a Counterbalance Forklift Truck driver to assist with day to day duties within a busy manufacturing warehouse

Responsibilities as Counterbalance FLT driver will include but are not limited to:

• Stocking Production Lines/Off-loading manufactured goods
• Unloading raw material
• Loading finished products
• Housekeeping duties
• Maintaining a safe work area completing day to day checks
• Previous experience of handling timber products would be an advantage
• Must have a flexible approach to learn new skills

The successful candidate will have the following:

• Be able to read a tape measure and understand the metric system
• Prior experience as a CB FLT Driver
• FLT Counterbalance licence required and refresher must be no older than 3 years for this position
• Attention to detail
• Excellent time keeping
• Must be able to speak and communicate in English

Benefits:

• Full time opportunities
• Career Progression
• On-site parking
• Full PPE provided
• Early finish on Fridays to enjoy a long weekend should you choose
• Excellent on-site training provided

Work hours are:

Monday to Thursday 07:30 - 17:00

Friday 07:30 - 11:30 (overtime available after 11:30)

Saturday available as overtime 07:00-12:00

£12 per hour

If you are interested in the Counterbalance FLT Driver Role, please click apply with your up-to-date CV or for more information please call Gemma 01869 321322

INDBIC

Job Types: Full-time, Temp to perm

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

What skills and experience we're looking for

SENdCo for our new Designated Unit

50% Teaching Commitment

Pay range: £35,014 - £51,179 + £2,539

Grade: M1 – M9 + SEN Allowance 1

Hours: Full time

Work pattern: Full time

Contract: Permanent

The academy has a new SEND Unit for up to 24 young people with ASD. The SEND Unit has three classes, so eight pupils in each, and we are looking for a teacher to job-share for one of the classes. The successful candidate would be the SENdCo for the Designated Unit, in the remainder of the time.

The successful candidate will join a dedicated and established team of practitioners who share a commitment to achieve excellence.

You would need to have completed or started your qualification to be a SENdCO (either NASEN or NPQ).

The academy is part of The Park Federation Academy Trust, allowing us to benefit from a wealth of expertise across our ten academies, as well as enabling us to provide opportunities for sharing of good practice and high-quality training. Two of the academies have a Specialist Resource Base already. The Trust is currently developing its own strong SEND strategy that we are hoping the successful candidate can contribute to.

What the school offers its staff

For the right candidate, we will offer

• extensive support and CPD in preparation for this role;
• the opportunity to work with other professional colleagues across the Multi-Academy Trust;
• a welcoming school, with friendly, enthusiastic and supportive staff team;
• an ambitious and dynamic Senior leadership Team;
• a dedicated Governing Body;
• supportive parents and children who are keen to learn;
• an employee assistance programme (EAP).

Wood End Park Academy is home to over 900 children, including a 60-place nursery. It serves the children and families of the richly diverse and welcoming community of Hayes in West London.

Our partnership with Cranford Park, James Elliman, Iver Infant, Hannah Ball, Montem , West Drayton, Western House, Lake Farm and Godolphin academies means a host of professional development opportunities that will further your own skills, knowledge and expertise. The Trust has its own School of Education, where CPD for staff at varying levels of experience, is offered to support your career aspirations.

If you wish to find out more about this post, please contact the Principal (Ms Surjeet Johra) of Wood End Park Academy: sjohra@theparkfederation.org / 020 8573 7829. We warmly welcome candidates coming to visit the school prior to application. Please visit the school website to find out more about us too!

Closing Date: As and when we receive successful applications. We do not accept CV’s.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an Enhanced DBS Check with a check of the DBS Barred List.

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an Enhanced DBS Check with a check of the DBS Barred List.

Electronics Test Engineer

Outside IR35

Requirements

Experience in a PCB test environment
Able to diagnose and identify faults
Good knowledge of electronics components
Able to read schematics
Able to understand BoMs
Must be computer-literate
Rework experience would also be advantageous, as would be a working knowledge of IPC standards (although neither are essential)

Responsibilities

Preparing PCBs for test
Testing PCBs on a dedicated automated test system (training will be provided)
Confirming faults found and undertaking further diagnostics as required
If candidate has re-work experience: reworking PCBs (replacing components etc) and re-test
Preparing PCBs for shipment
Working in a small team you will need to have a flexible approach and be a good communicator
UK passport needed due to working in a high-security environment

About the Role

Base Location: Slough, Reading or West London

Salary: £33,063 - £43,063 depending on skills and experience + London Allowance if based in Slough/London + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

As a Voltage Complaints Technician you will be working on the LV and HV network, to resolve ongoing network issues identified through ESQCR regulations.

The Voltage Complaints Technician will undertake investigations, customer liaison and planning of works to resolve technical issues in line with policy and regulation standards.

Roles & responsibilities will include, but are not limited to:

- Demonstrate safety as the number one value by considering it throughout every aspect of work, delivering resource assignment and working in the safest possible manner.

- Respond to customer enquiries around continuity of supply on the network to ensure reliable performance and network security to meet regulatory and business plan objectives.

- Work diligently to restore power to external customers as quickly as possible and then ensure a full repair is completed and the job is closed.

- Protect the environment and surrounding work areas to ensure the Company's reputation is safeguarded.

- Respond to emergency events including severe weather as required.

What do I need?

To be considered for this role, we would love you to have:

- Experience of carrying out technical investigations and reports, along with IOSH Managing Safety and City & Guilds 2339.

- Energy & Utility Skills Register (EUSR) and New Roads & Streetworks Act (NRSWA) certification.

- Good working knowledge of the Operational Safety Rules and hold Operational Authorisations Cat 1 - 5 (Substation Entry, Supervising a Working Party, LV Switching), 10 (Mobile Generation).

- Cat 7 (HV Switching) authorisations or working towards this.

- Cat 12 & Cat 14 (SAP) authorisations or working towards this.

Due to the nature of the role, a full UK drivers licence is essential.

About our Business

SSEN Distribution powers 3.9 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 4,200 highly skilled people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital for the future. We power communities to thrive today and create a net-zero tomorrow. Why not join us and help power change, we're looking for great people who love working with others to achieve great results. You'll be empowered to make the right decisions for our customers and have the space to take accountability for the work you do. You'll be working as part of a bigger team, enabling net-zero, so team work will be essential. As a part of our business, you become part of something bigger - an established company with a reputation for looking after our people, offering secure and rewarding roles where safety is our number one priority.

What's in it for you?

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Kim on 01738 344051.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

Wellbeing Personal Trainer

Aylesbury FWC | Fitness | Permanent | Full Time

From £27,888.64 up to £36,612.16 OTE depending on experience
40 hours per week

If you're a Personal Trainer who's ambitious and caring, you'll love being a part of Nuffield Health. As the UK's largest Healthcare Charity, we offer somewhere you can grow while you're making a lasting difference to people's lives. Plus, we'll give you paid holiday and you won't have to pay a fee to train clients at our facilities.

As a Wellbeing Personal Trainer at our Aylesbury FWC, you're confident, outgoing and approachable. Whether you've been training for a while or just recently qualified, it's important that you've achieved REPs Level 3 or CIMSPA Practitioner (or above). A natural communicator, you're great at listening, understanding and explaining things.

As a Wellbeing Personal Trainer, you will:

• Have full access to Nuffield Health's incredible range of services.

• Connect with and motivate members to reach their fitness goals and maintain a healthier lifestyle.

• Be confident about delivering a range of sessions and consultations.

• Carry out high-quality inductions, health MOTs, group and personal training sessions, and general gym duties.

• Enjoy clear career progression with unrivalled opportunities to move onwards and upwards.

• Explore opportunities to progress into a Wellbeing Lead and management roles.

• Have the opportunity for further training from the in house Personal Best program, upskilling to Les Mills instructor and group cycle, plus additional CPD opportunities.

Salary is based on 40 hours a week, made up of 32 Hours gym floor with 8 hours of PT sessions. As your client base grows, you will drop your gym floor hours to maximise your PT earning potential of up to £36,612.16 OTE.

Whilst on probation all contracts will be a minimum of 24 gym floor hours, this is to ensure you earn a guaranteed minimum salary. Your earning will increase as you establish your PT clients and improve your earning potential.

PT sessions have a sliding scale, the more you deliver the more your take home earning potential is.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From gym membership to physiotherapy, private healthcare, financial wellbeing advice and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Role Overview
We are seeking an experienced ITSM Consultant with a focus on Service Level Management and Measurement and Reporting to lead the design and implementation of these practices for a prestigious client. This role will involve establishing Service Level Agreements (SLAs) aligned with business services, underpinning agreements, and Experience Level Agreements (XLAs) to enhance the overall IT service experience. Additionally, you will develop a Reporting and Measurement Framework that provides the necessary visibility for effective management and continuous improvement.
Your Responsibilities

• Define and communicate the overall mission of the practice, including its roadmap, goals, and objectives to all stakeholders.
• Align, document, and maintain policies, processes, and procedures, ensuring regular reviews are conducted.
• Resolve any cross-functional issues that may arise.
• Lead the creation and agreement of all SLAs, XLAs, Key Performance Indicators (KPIs), and Critical Success Factors (CSFs) for all practices.
• Coordinate design and build activities within a multivendor environment.
• Support the RFP and contracting processes related to all Underpinning Contracts (UCs) and Operational Level Agreements (OLAs).
• Apply organisational design principles to Service Level Management and Measurement and Reporting.
• Assist in identifying Service Owners to lead and manage SLAs.
• Ensure consistent service delivery across the organisation, integrating with other processes, systems, teams, and roles.
• Establish a Measurement and Reporting Model for all Digital & Technology (D&T) that provides a clear overview of reporting across the IT enterprise.
• Create and operate a Governance Model for Service Level Management.
• Implement monitoring, measurement, and reporting systems for practice performance, presenting insights to senior management.
• Foster a culture of continual improvement within Service Level Management and Measurement and Reporting.

What you'll need to succeed

• Strong understanding of ITIL Best Practices (V3 / ITIL4). Minimum ITIL Foundation certification.
• Proven leadership experience in defining/strategising, designing, and establishing a Service Level Management and Measurement and Reporting Practice.
• In-depth knowledge of the role of Service Level Management and Measurement and Reporting within enterprise environments.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders at various levels.
• Experience in dynamic operational settings with evolving timelines and requirements.
• Familiarity with enterprise Service Management solutions, Customer Satisfaction (CSAT) and User Experience (UX) solutions, and Reporting and Analytic Tools.
• Experience with BMC Helix and ITSM Toolsets/Ticketing Systems
  
  
  

What you'll get in return

• Initial 6 Months contract with the opportunity for extension
• Competitive daily rate outside IR35
• Hybrid working available

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
We are seeking a knowledgeable ITSM Consultant with a focus on Service Desk and Request Management to lead the design and implementation of these practices for a prestigious client. This role will involve establishing a new service desk that enhances user experience through innovative channels and developing a Request Catalogue that improves access to services for the user community.
Your responsibilities

• Define and communicate the overall mission of the practices, including the roadmap, goals, and objectives.
• Create a comprehensive roadmap for the Service Desk, considering B2B, Shared Service, and B2C models.
• Align, document, and maintain policies, processes, and procedures, ensuring regular reviews are conducted.
• Design and develop a Request Catalogue aimed at automating service delivery wherever possible.
• Establish a governance framework for handling non-standard requests.
• Resolve cross-functional issues as they arise.
• Support the selection and onboarding of a new Service Desk.
• Coordinate design and build activities within a multivendor environment.
• Assist in the RFP and contracting processes for Service Desk, ITSM, and SIAM services as needed.
• Apply organisational design principles to Service Desk and Request Management.
• Ensure consistent service delivery across the organisation, integrating with other processes, systems, teams, and roles.
• Establish monitoring, measurement, and reporting systems for practice performance, presenting insights to senior management.
  
  
  

What you'll need to succeed

• Strong understanding of ITIL Best Practices (V3 / ITIL4). Minimum ITIL Foundation certification.
• Proven leadership experience in defining/strategising, designing, and establishing a Service Desk and Request Practice.
• In-depth knowledge of the role of Service Desk and Request Management within enterprise environments.
• Excellent communication and interpersonal skills, with the ability to collaborate with diverse stakeholders, including C-Level executives.
• Experience in dynamic operational settings with evolving timelines and requirements.
• Familiarity with enterprise Service Management solutions, particularly Service Desk channels, AI/ML, automation, and user experience/customer experience integrations.
  
  
  

What you'll get in return

• An initial 6-month contract with the view for extensions
• Competitive daily rate Outside IR35 (via Ltd company)
• Hybrid working available

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new role
We are looking for a skilled ITSM Consultant with expertise in Incident, Monitoring, and Event Management to spearhead the design and implementation of these practices for a prestigious client. This position will focus on creating effective Event Plans, driving performance improvements, and developing a comprehensive Practice Roadmap. Your responsibilities include (but are not limited to):

• Define and communicate the overall mission of the practice, including its roadmap, goals, objectives, and service definitions to all stakeholders.
• Align, document, and maintain policies, processes, and procedures, ensuring regular reviews are conducted.
• Address and resolve any cross-functional issues that arise.
• Lead the development and agreement of relevant data models.
• Support and inform about the RFP process.
• Deliver an Enterprise Event Plan and Architecture.
• Promote the integration of automation and AI into operational processes.
• Focus specifically on Major Incident Management.
• Apply organisational design principles to Incident and Monitoring and Event Management.
• Ensure consistent service delivery across the organisation, integrating with other processes, systems, teams, and roles.
• Establish monitoring, measurement, and reporting systems for practice performance, presenting insights to senior management.

What you'll need to succeed

• ITIL Certification, foundation v3/v4 being a minimum
• Proven leadership experience in establishing an Incident and Monitoring and Event Management practice.
• Experience in fast-paced operational settings with evolving timelines and requirements.
• Familiarity with enterprise Service Management solutions and Event Management/Observability tooling, including AI/ML and automation integration.
• Experience with BMC Helix and ITSM toolsets/ticketing systems

What you'll get in return

• An initial 6-month contract with the opportunity for extension
• Hybrid working
• A competitive daily rate outside IR35

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk