Total 10 Junior Executive level Administrative / Clerical job vacancies in Coity, Bridgend, CF35 6DH

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

At Maesteg Comprehensive School, we have a new position open for an Administrative Assistant to join a friendly administrative team, providing an efficient point of contact within our reception.

Job overview

You’ll be responsible for overseeing the reception facility, answering calls and dealing with face-to-face enquiries, signing in visitors and ensuring all visitors are appropriately monitored, as well as providing general clerical and administrative support and maintaining school records.

Job requirements


Minimum of a Level 2 qualification in Literacy and Numeracy

Ability to prioritise tasks on a day-to-day basis

Experience of using information management systems and strong IT skills

A high level of verbal and written communication standards

Proven ability to show reliability and to work to meet key deadlines


Why join us?

As our Administrative Assistant, you’ll be able to take pride in ensuring a friendly and courteous port of call is available for any enquiries, contributing as a key part of a wider team to ensure daily administrative operations run smoothly. You’ll have access to training and professional development opportunities within this post, building on key skills to ensure you have a comprehensive and full working knowledge of administration.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Must possess knowledge of a range of systems used within the Health Board eg. WPAS, Welsh Clinical Portal, RADIS etc. Knowledge of a range of secretarial and office procedures. Knowledge of a range of office and patient software systems. Understanding of medical terminology. RSA/OCR Level III or equivalent knowledge and experience.

Dealing sensitively with patients in person and via the telephone. Ensure all appropriate procedures are followed in relation to patient safety where a patient has indicated the possibility of self harm. Ability to deal with distressing circumstances which may appear when dealing with highly sensitive correspondence. Communicate with all disciplines within Primary Care and across the organisation as well as patients, and carers. To participate in pre-release meetings with the operator and healthcare professionals to ensure appropriate communication and sharing of information with GPs, Pharmacies and other agencies involved in patient care upon release. Communicate effectively with operational staff and security within the prison environment to ensure the safe and timely transfer of patients, to include the preparation of risk assessments for patients attending external hospital. Use a variety of communication and interpersonal skills and have the ability to foster good working relationships at all levels. Will need to receive and transmit routine information requiring tact, persuasive and empathetic skills when dealing with distressed patients and carers in person or by phone and be aware of the reporting system should an incident occur and be able to transmit more complex information relating to performance management to Healthcare Management Team Members. To undertake general reception duties, meeting and greeting visitors and patients as required, including incidental contact with patients who visit the department, giving advice, guidance, signposting and using de-escalation techniques as required. Minute and transcribe meetings, distributing necessary papers as and when required. To provide a support to the primary care clinical team in processing referrals, liaising with patients previous registered GP practice and secondary care to obtain relevant medical information. Where appropriate provide management with statistical analysis of data and identifying gaps and areas for improvement to maximise performance outcomes. Organise own daily work processes. Monitor and review data capture systems, ensuring that quality and accuracy of data capture and reporting is consistently high.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. To oversee and use to full potential the data collection software within the Team. Be responsible for collation, preparation and formal presentation of performance related data and to support the Manager in all aspects of managing data and performance. The emphasis within the Team will be on team working, sharing of knowledge and experience for the overall benefit of the organisation. To ensure that through personal development the postholder should assist in the implementation of Cwm Taf Morgannwg University Health Board, Operator and HMPPS procedures in order to achieve required all organisational objectives. Dealing sensitively with patients in person and via the telephone. Ensure all appropriate procedures are followed in relation to patient safety where a patient has indicated the possibility of self harm. Ability to deal with distressing circumstances which may appear when dealing with highly sensitive correspondence. Communicate with all disciplines within Primary Care and across the organisation as well as patients, and carers. To participate in pre-release meetings with the operator and healthcare professionals to ensure appropriate communication and sharing of information with GPs, Pharmacies and other agencies involved in patient care upon release. Communicate effectively with operational staff and security within the prison environment to ensure the safe and timely transfer of patients, to include the preparation of risk assessments for patients attending external hospital. Use a variety of communication and interpersonal skills and have the ability to foster good working relationships at all levels. Will need to receive and transmit routine information requiring tact, persuasive and empathetic skills when dealing with distressed patients and carers in person or by phone and be aware of the reporting system should an incident occur and be able to transmit more complex information relating to performance management to Healthcare Management Team Members. To undertake general reception duties, meeting and greeting visitors and patients as required, including incidental contact with patients who visit the department, giving advice, guidance, signposting and using de-escalation techniques as required. Minute and transcribe meetings, distributing necessary papers as and when required. To provide a support to the primary care clinical team in processing referrals, liaising with patients previous registered GP practice and secondary care to obtain relevant medical information. Where appropriate provide management with statistical analysis of data and identifying gaps and areas for improvement to maximise performance outcomes. Organise own daily work processes. Monitor and review data capture systems, ensuring that quality and accuracy of data capture and reporting is consistently high Undertake and assist in regular data accuracy checks and data cleansing. Deal efficiently and effectively with correspondence and queries, often of a highly confidential nature from other agencies and the general public. Deal effectively with all other correspondence and queries relating to the Service. Ensure all patient correspondence and investigations are filed into the electronic patient record within required timescales and prior to outpatient attendance. Attend and assist in facilitating the operational healthcare meetings as and when required. Ensure patient appointment booking systems are well managed and maintained. Responsibility for setting up clinics within healthcare, to include monitoring on a daily basis and making changes in response to operational challenges. Carry out health and safety responsibilities in accordance with Directorate and Cwm Taf Morgannwg University Health Board policies and procedures. Audio and copy typing of letters/reports generated by the Team. Assist with the typing of research projects as necessary. Produce information in presentation format as required. To have knowledge and be aware of responsibilities under the ACCT act within the prison environment. Participate in own performance appraisal, ensuring a personal portfolio is kept up to date. Responsible for overseeing and ensuring accurate and timely submission of data within the service, taking necessary action to address data queries. To co-ordinate staff training, ensuring that staff are up to date in the completion of all related monitoring documentation and to book suitable accommodation and ensure that visitors meet safety requirements for entry. Offer advice and guidance as necessary on data collection as determined by national and local guidelines. Assist in the planning and monitoring of workload of junior clerical staff. Ensure safe use of all equipment used reporting any faults to the Practice Manager. Ensure all offices/work areas are secured every time that the room is left unattended and to ensure that any security breaches are reported immediately. This includes ensuring that patients do not have access to rooms with medication, telephones or computers. Assist the budget holder with stock control in relation to office consumables. Follow and comply with all Cwm Taf Morgannwg University Health Board policies and procedures. Required to comment on policies and procedures for own area. To become proficient in all IT systems used within the Team offering advice and guidance to other staff as required. Routinely access and input accurate information into the Cwm Taf Morgannwg University Health Board, The operator and HMPPS IT systems, e.g. Myrddin, WCP, WCCG, CMS and PNOMIS to access and update patient information. Where appropriate provide management with statistical analysis of data and identifying gaps and areas for improvement to maximise performance outcomes. Produce and present written and graphical reports to service manager on a monthly basis detailing performance against targets. To be able to save all electronic information to the appropriate file as per procedures. Maintain all databases ensuring that the daily movement data is downloaded and extracted from the PNOMIS system to the electronic clinical system to ensure patient locations within the prison environment are correct. Produce and process all patient correspondence in relation to appointments, reviews and discharges etc. To assist in undertaking departmental audits as and when required. Stay up to date with current and likely future data requirements in imposed by WAG and the local commissioning team, liaising appropriately with the management

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Administrative Assistant - Heronsbridge School
Job description
37 hours per week

Term Time

The Governing Body of Heronsbridge School are seeking to appoint an enthusiastic Administrative Assistant to join our busy office.

The successful candidate must be able to demonstrate that they can work well within a team and undertake a range of administrative and clerical duties which will include, minute taking, various typing of confidential reports and other documents. You must be able to demonstrate a high and accurate standard of typing and word processing skills. As well as possessing these skills you must also be able to welcome all guests / visitors to the school in a positive and friendly manner which projects a good image of the school.

Some knowledge of the SIMS package would be advantageous but is not essential; however, candidates must be computer literate and have excellent word processing and numeracy skills. The ability to work within tight timescales is an essential requirement for the post.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

Criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.

Closing Date: 17 January 2024

Job Description & Person Specification

Benefits to working at Bridgend County Borough Council

NHS Administrative Assistant

Location: Swansea City Centre (you will be required to work across two sites which are within walking distance of each other)

Position Type: Full-Time

Pay: £11.67 per hour

Contract: Temporary, ongoing

Working Hours: Monday to Friday, 9 am - 5 pm

Manpower is recruiting a dedicated and detail-oriented Administrative Assistant to work for our NHS Client. As an integral part of our administrative team, you will play a crucial role in providing support to ensure the smooth operation of the service..

Key Responsibilities:

1. 
   Greeting Patients:
   • Warmly welcome patients and visitors upon arrival.
   • Ensure a friendly and compassionate atmosphere for all individuals entering the facility.
2. 
   Booking In Patients:
   • Efficiently manage patient appointments and registrations.
   • Utilise the electronic booking system to schedule appointments and update patient records.
3. 
   Dealing with Enquiries:
   • Address patient queries and concerns with professionalism and empathy.
   • Provide accurate information regarding services, policies, and procedures.
4. 
   Answering Phones:
   • Manage incoming calls promptly and professionally.
   • Direct calls to the appropriate departments or individuals.
   • Take accurate messages and ensure they reach the intended recipient.
5. 
   General Admin:
   • Assist with general administrative tasks to support the smooth operation of the healthcare facility.
   • Maintain and update patient records in compliance with privacy regulations.
   • Collaborate with other administrative staff to ensure seamless workflow.

Qualifications and Skills:

• Previous experience in administrative roles is desirable.
• Strong interpersonal and communication skills.
• Ability to handle challenging situations with tact and professionalism
• Excellent organizational and multitasking abilities.
• Proficiency in using computer software, including Microsoft Office and electronic booking systems.
• Attention to detail and accuracy in data entry.
• Ability to maintain confidentiality and handle sensitive information.

The role is subject to satisfactory references and DBS check (Manpower pays for the cost of a DBS check).

Apply today with an up to date CV or call for more information.