Total 38 Administrative / Clerical job vacancies in Any site, LS1 8UG

JOB PURPOSE To provide administrative and clerical support to the Gender Identity Development Service. JOB DIMENSIONS The postholder will be responsible for the provision of a full and effective administrative and clerical support service to the Gender Identity Development Service. He/she will be responsible for inputting data and attending meetings. The post holder will prepare and reception Outpatient clinics and support chaperoning patients in clinic. The postholder will be expected to arrange and plan her/his own work on a day-to-day basis within the overall demands and priorities of the department.

Principal Duties & Areas of Responsibility Clinical Correspondence & Support to Clinical Services Typing/proof reading clinical correspondence relating to outpatient and inpatient attendances and other patient related correspondence on behalf of the consultant and clinical teams. Use a range of IT skills to support the clinical work of the consultant e.g. use of databases and spread sheets. Support administrative process as deemed appropriate by the PSC. To support the clinical teams in the delivery of excellent patient care by actively working with colleagues and other Departments to ensure that all patients registered within the service are proactively supported through their patient journey (This would include but is not limited to: ensuring that follow-up and/or discharge appointments have been made for patients when required escalating to the Patient Services Co-ordinator where appointments have been booked outside the requested timescales). Any other general administrative duties associated with the consultant/clinical team outpatient and inpatient workload. Answer phone calls and deal with enquiries relating to patients and clinical work from a variety of sources, directly resolving where possible or transferring to appropriate personnel. Liaise with GPs, hospital staff and others on behalf of consultant in relation to clinical workload. Maintaining an effective administration service In conjunction with other Team Medical Secretaries and under the supervision of the Patient Services Co to work collectively as a team proactively planning workloads to meet different deadlines and timescales. Create and maintain appropriate record systems relating to clinical workload e.g. tests and results spread sheets Provide guidance to clerical support officers as necessary. Ensure that health records are tracked on entering and leaving the Department and stored in an appropriate manner in line with Trust Policy and patient confidentiality. Ensure that health records are maintained to a high standard at all times. All documentation and investigation results must be securely filed in the correct section in chronological order. Support Data Quality Indicators by ensuring that patient information is accurate and updated on relevant paper and computerised systems. Access information systems to obtain clinical information as required by the medical teams including investigation results or other information e.g. from results server, PPM or WinDIP. Work as part of the team to ensure that all phone calls are answered within the department during core office hours. Provide information to PSC/Assistant PSC, as appropriate, relating to workload and work outstanding. Provide cover for other team secretaries/clerical staff when on annual leave or sick leave. Additional duties Any other duties that from time to time may be deemed necessary by the Trust/Directorates that is commensurate to the role.

The post-holder will be responsible for the day to day management of the Departments administrative team, ensuring effective coordination of work and the provision of a comprehensive support service in order that work targets are met within the department. The post-holder will be responsible for providing advice and leadership at an advanced level and for maintaining the quality standards of the administration team for whom direct line responsibility is held. To manage a team of staff consisting of 2 WTE within the unit and to assist with training needs for Ward Clerks on L31, L32 and L33. The post-holder has a key role in the planning, implementation, maintenance and review of office systems and procedures relating to an effective and efficient service delivery. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Responsible for the general administration of the department systems and procedures and day to day management, monitoring and allocation of work to the administrative team ensuring that they have clear roles and responsibilities and work as a team to meet departmental goals and objectives. Participate in the recruitment and selection of the administrative staff. Responsible for the staff development of the administrative team in order to maximise the quality services provided and enhance the competence of the staff. Conduct appraisals and monitor and review the performance of the individuals within the team, taking action as appropriate Effectively manage annual leave and sickness absence of the administrative staff Assist the Lead Manager in ensuring that the administrative team are supported through any period of change and that any interpersonal conflict is identified and minimised. Ensure that all information and changes in office procedures are communicated effectively and accurately to ensure appropriate implementation The post holder is required to plan, prioritise, organise, implement, review and maintain office systems and procedures to ensure an effective and efficient service Provide a first class secretarial/Personal Assistant support service including diary management Responsible for administrative projects and identified pieces of work and able to assimilate, summarise and present information effectively in order to support project work and reports. Ensure that appropriate confidentiality is maintained. Plan, organise and attend workshops and events as directed and in accordance with standard office procedures. Responsible for compiling and producing timely and accurate specialised monthly reports and statistics as required by the service. Ensure all ad hoc requests for help are covered. Act as front of house manager for the department screening telephone calls, mail and/or visitors exercising tact and discretion at all times. Responsible for the management and maintenance of the IT record systems in the Department Ensure that all statutory legislation and established quality systems relating to departmental policies and procedures are complied with, Report equipment faults using approved documents Work with the management team to ensure the efficient and effective use of available resources and achievement of financial targets Undertake ad hoc administrative tasks as required Other duties at a comparable level of responsibility as required to meet the needs of the service Skills: To be effective in the role, the post holder will require the following behaviours and skills: Take responsibility for own learning and development and demonstrate a willingness to learn and develop own skills and undertake training courses Show commitment to working as a team by working with colleagues in the organisation and the wider healthcare community Respect patient and staff confidentiality Use resources available in an effective and efficient manner Respect and treat with dignity and fairness staff, patients, public and carers. Be approachable at all times Accept responsibility for own work Show effective leadership involving appropriate delegation, involvement of team members in achieving goals, inclusion in decision making processes and motivation and developing staff. Analytical skills, making logical and informed decisions Methodical and logical approach to planning and delivery of objectives. Ability to evaluate, review and revise as necessary Innovation and dynamism, generating new ways of working to improve performance. Possess an even temperament, work well under pressure and ability to be assertive when required. Excellent written and verbal communication skills with the ability to compose own written communications, and ensure all communication is clear, concise, timely, well presented and produced in line with standard procedures. Remain calm and courteous at all times, even when handling difficult situations. Be able to provide empathy and emotional support when necessary, occasionally in distressing and emotional circumstances. Plan and prioritise own work and that of staff to meet agreed deadlines or service requirements and evaluate performance against deadlines. Co-ordinate on-going activities and projects in a structured and timely manner. Have the ability to use good IT skills and computer literacy and train and develop others in this, produce and format complex documents, create and design spreadsheets and manipulate data Manage information effectively including maintenance of records both manually and electronically, research, collate and provide accurate information in a timely manner and disseminate appropriately, maintain security of data, dispose and destroy information following appropriate procedures Use initiative under pressure and to solve complex problems and be able to work without supervision. Be flexible in working hours and in approach to new ideas. Accept the need for change and help others to adjust. Create and maintain environments and practices that support and promote the health and safety of individuals Respond positively to complaints, including their timely investigation and learning from them

For the group of consultants responsible for, manage the flow of patients ensuring tests and/or appointments are booked within the necessary timescales escalating potential for delays to the PSC/Business Manager to ensure that prompt action is taken at all times in order to support strategic capacity/demand planning for the Organisation. At the request of the PSC and where relevant, undertake investigation for informal PALS complaints. Co-ordinate and transcribe/process responses to formal patient complaints together with the clinician ensuring that investigation outcomes are generated within the timeframe agreed with the patient. Coordinate and supervise the day-to-day activities and workload of a small team of medical secretaries (and work closely with relevant PSC/Assistant PSCs as appropriate) and any supporting clerical staff. Support the Team Medical Secretaries to ensure that service provision meets relevant quality standards. Take a lead in developing new systems and processes to support on-going service delivery and the maintenance of a high quality service for the patients of Leeds and beyond. In managing diaries for the clinical team the post holder will be expected to co-ordinate the cancellation or alternative provision of outpatient activity ensuring the communication meets Trust targets where appropriate and escalating to the PSC/Business Manager in cases where the cancellation of clinical activity may prevent national targets from being met. Managing and prioritising departmental workload on a day-to-day basis. On a regular basis to review relevant waiting time reports (e.g.18-week reports) for the Consultants responsible for ensuring in all cases that the next steps for the patient are identified and booked. Where this is not possible to liaise with the Business Manager/PSC for appropriate action to be undertaken. To support the clinical teams in the delivery of excellent patient care by actively working with colleagues and other Departments to ensure that all patients registered within the service are proactively supported through their patient journey (This would include but is not limited to: liaising with the relevant MDT teams about fast track patients and escalating clinically urgent patients to the relevant staff groups for action where required). Ensuring all phone calls are answered within the department during core office hours Opening and dealing with departmental post and allocating resulting work to appropriate staff. Monitoring turnaround times for clinical correspondence and taking corrective action as required, in conjunction with the assistant PSC/PSC, in order to meet 5-day turnaround standard. Providing PSC/Business Manager and Consultant staff with relevant information relating to administrative service. Take minutes at secretarial staff meetings and attending other administrative meetings as required. Audio typing and issuing of medical documents within the trusts 5-day target Provide administrative support to Clinical Nurse Specialists where appropriate. Support clinicians with their teaching and research portfolios by organising regular meetings with trainees, supporting in the writing of research materials and organising meetings and conferences as and when required. This includes but isnt limited to providing support to academic, educational, research and supervisory roles. Taking phone calls and covering departmental phones when required. Deal directly with patient enquiries on behalf of consultant/clinical team. Co-ordination of annual leave for consultants, liaising with the Business Manager for approval and then completing the necessary documentation to organise the cancellation of outpatient activity as required. Administration duties to support departmental clinical audit and clinical governance where required, such as the collation of information for reports. Diary management for consultant staff including organising meetings, preparing meeting paperwork and taking minutes as required. Organising travel arrangements for consultant staff. Other general administrative duties that may be required to fulfil the role.

About the unit

1G is a 22 bed Progressive Non-ICU unit at Blodgett hospital that specializes in the care of a variety of medically complex patients, including those with cardiac arrhythmias and who require bipap. People are drawn to 1G for its teamwork, dedication to excellence, and the opportunity to learn and challenge themselves in a fast-paced environment. 

About Blodgett Hospital

Set within a quiet, beautifully maintained property of mature trees and healing gardens. We have a history of providing high quality, compassionate and personalized medical care. Since 1846, Blodgett Hospital has earned a reputation for excellence as a community and teaching hospital. We provide patient-focused inpatient care in 248 private patient rooms and outpatient services for medical, surgical and specialty care, achieving high rates of patient satisfaction. 

Scope of work

Unit Secretaries performs receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards.

How we will care for you, while you care for our patients

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Required

• High School Diploma or equivalent
• 2 Years of relevant related experience
• Successful completion of competency-based orientation program

Primary Location

SITE - Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids

Department Name

Med-Surg - 1G Blodgett

Employment Type

Part time

Shift

Evening (United States of America)

Weekly Scheduled Hours

20

Hours of Work

2:30 pm - 11 pm

Days Worked

Variable rotating core schedule

Weekend Frequency

Every other weekend

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

About the unit

1G is a 22 bed Progressive Non-ICU unit at Blodgett hospital that specializes in the care of a variety of medically complex patients, including those with cardiac arrhythmias and who require bipap. People are drawn to 1G for its teamwork, dedication to excellence, and the opportunity to learn and challenge themselves in a fast-paced environment. 

About Blodgett Hospital

Set within a quiet, beautifully maintained property of mature trees and healing gardens. We have a history of providing high quality, compassionate and personalized medical care. Since 1846, Blodgett Hospital has earned a reputation for excellence as a community and teaching hospital. We provide patient-focused inpatient care in 248 private patient rooms and outpatient services for medical, surgical and specialty care, achieving high rates of patient satisfaction. 

Scope of work

Unit Secretaries performs receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards.

How we will care for you, while you care for our patients

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Required

• High School Diploma or equivalent
• 2 Years of relevant related experience
• Successful completion of competency-based orientation program

Primary Location

SITE - Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids

Department Name

Med-Surg - 1G Blodgett

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

20

Hours of Work

6:30 am - 3:00 pm

Days Worked

Variable rotating core schedule

Weekend Frequency

Every other weekend

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Primary Location

SITE - Dearborn Hospital - 18101 Oakwood Blvd - Dearborn

Department Name

Nursing Pediatrics - Dearborn

Employment Type

Part time

Shift

Evening (United States of America)

Weekly Scheduled Hours

16

Hours of Work

3:30 p.m. - 12:00 a.m.

Days Worked

Variable

Weekend Frequency

Every other weekend

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

About the unit

5 North is a 30 bed Medical Oncology unit located within Butterworth Hospital. This unit specializes in the care of those with oncology diagnoses and a surgical population of obstetrics and gynecology along with gastrointestinal.  Longer stays for patients on this unit are common, giving the team at 5 North the chance to build relationships with the patient and their family. Although this is a specialized unit there is still much to learn due to the variety in patient conditions in addition to their cancer and the general medical/surgical population we also care for. Teamwork is an important value on this time and welcome new staff or guest staff warmly to ensure they have a great experience on the unit. We welcome new graduate and experienced RNs on 5North, and we are looking for employees who are passionate about this population and excited to grow their skills and gain experience over a long period of time. 

About Butterworth Hospital

Right in the heart of Grand Rapids, you’ll find a nationally recognized hospital for patient quality and safety and the regional leader in full-service hospitals. Since 1873, we have been growing and building a reputation of excellence in care, diagnostics, treatment, prevention and education. It is the flagship hospital for Corewell Health Grand Rapids Hospitals. 

Scope of work

Unit Secretaries performs receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards.

Essential Functions:

• Greets and directs guests on the unit in a manner that reflects a welcoming environment.

• Performs computer entry, schedules tests/procedures, processes orders, and performs other related activities per unit/hospital standard within a reasonable time frame.

• Maintains, in a timely manner, patient charts by labeling, assembling, filing/distributing appropriate reports/documents, maintaining chart order and other related duties, and reassembles upon discharge, making completed chart available for removal by Health Information Management (HIM). Records patient charges for services/supplies utilized.

• Collects, monitors, and audits QI data and reports as assigned.

• Maintains inventory of materials/forms and supplies and stocks according to unit standard.

• Maintains a clean unit environment/work area and maintains unit equipment including facilitating the repair of malfunctioning equipment with appropriate department/unit personnel. Prepares patient rooms per unit standard.

• May be required to interface with patients in a clinical setting. Performs assistive patient care activities under supervision and as delegated by a Registered Nurse (RN) including transporting patients, passing waters, etc. per unit standards. Transport equipment to patient care areas as needed.

• Demonstrates a high standard of moral and ethical behavior. Advocates for privacy, confidentiality and security of patient, staff and organization data.

How we will care for you, while you care for our patients

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

Qualifications

• High School Diploma or equivalent
• 2 Years of relevant related experience
• Successful completion of competency-based orientation program

Primary Location

SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids

Department Name

Med-Surg - 5C Butterworth

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

24

Hours of Work

6:30 a.m. to 7 p.m.

Days Worked

Variable Sunday through Saturday

Weekend Frequency

Every third weekend

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

JOB PURPOSE/SUMMARY To provide a high standard of clerical/reception service to patients and the department, adhering to departmental guidelines and policies. The post holder will receive and check documentation, reports, patient information, processing appropriately, within departmental guidelines, including entering information on to the appropriate IT system, and retrieve information as and when required. To process patient and other documentation. To be the first point of contact for patients and other visitors to the department. To provide an administrative/clerical service to the department/team. To support the delivery of a high standard of service to patients, staff and Trust departments. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY - Process patient correspondence/documentation, letters, reports and other documentation. - To greet patients and visitors to the department, providing an efficient and courteous service - Check/enter patient details on the Patient Administration and other Systems. - Prepare patient documentation for processing, including inputting or scanning - Report and respond to any system faults and errors. - Maintain and update patient/departmental databases, prioritising within departmental guidelines and escalating unresolved situations/issues to appropriate line manager - Answer general telephone enquiries and requests to retrieve patient and other documentation. - To ensure that requests for information are dealt with in an efficient and timely manner. - Follow Departmental/Trust disposal and destruction procedures of confidential documentation, in line with Data Protection Act and Confidentiality. - Collect and deliver patient documentation/reports around Trust when required. - To deal with telephone and in-person queries from patients and relatives, Trust staff and external agencies. - To refer queries or concerns regarding patients and other visitors to the department to appropriate senior staff. Assisting to maintain high standards of care, including:- - Maintain a safe working environment, reporting incidents, accidents, complaints - Understand the need to maintain and respect patient confidentiality - Participate in in-service training - Participate in mandatory training annually - Participate in annual performance appraisal - Visit and/or work at other designated Trust sites as required to ensure continuity of service/patient care. - General office work and any other duties assigned by the Supervisor/Team Leader or Manager, which may include:- - Maintain appropriate/agreed levels of stock and non-stock items, including stationery - Maintain diaries for senior staff THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: - Patient-centred - Collaborative - Fair - Accountable - Empowered All our actions and endeavours will be guided and evaluated through these values Additionally, the following are core values which relate specifically to this post: - The jobholder will place a high value on the quality of service by ensuring that all patient documentation is received and checked, and processed appropriately, in line with departmental procedures - Respect the contribution of all members within the team/department and the importance of working together to ensure a high standard of patient care - Commitment to contributing to a quality service in an efficient and effective manner, implementing agreed improvements to reflect services needs/changes. - Recognises the importance of Data Protection and confidentiality - Be aware of what information can be disclosed to staff, patients and other agencies - Have understanding of Health and Safety rules and individual responsibilities in relation to acts and omissions - Have a logical and problem-solving approach to issues that arise - Integrity, openness and honesty - Able to work across both Trust main sites WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT) Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition. INFECTION CONTROL The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. HEALTH AND SAFETY / RISK MANAGEMENT All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed security and safer working procedures, and reporting incidents using the Trust Incident Reporting system. EQUALITY AND DIVERSITY The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. TRAINING AND PERSONAL DEVELOPMENT CONTINUOUS PROFESSIONAL DEVELOPMENT The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. COMMUNICATION & WORKING RELATIONSHIPS The need for excellent customer care skills Good standard of written and spoken English Be aware of, and demonstrate commitment to the Trusts departmental policies and procedures Maintaining a safe environment and their responsibilities in relation to acts and omissions SPECIAL WORKING CONDITIONS i) PHYSICAL EFFORT: Frequently lifting and sorting heavy boxes filled with patient and other documentation. Sorting, filing, and general handling of documentation. Constant requirement for sitting in a restricted position as well as a requirement to use specialist equipment, eg steps to file and retrieve documents, trolley to move bulk documentation. Requirement to work at any site within the Trust, in order to meet the needs of the service. ii) MENTAL EFFORT: Constant requirement for prolonged concentration. Constant working to departmental deadlines and service level agreements iii) EMOTIONAL EFFORT: Potential for some exposure to distress and emotional circumstances, for instance when dealing with patients and carers. iv) WORKING CONDITIONS: Potential problems with extreme temperatures-cold in winter, extreme heat in summer in some filing/storage facilities. Potential for dusty dirty conditions in filing/storage facilities causing breathing problems.

About this unit  

From the moment an emergency medical situation occurs, we are ready to help with the highest level of children’s medical care possible. Helen Devos Children’s Hospital is a Level I trauma center. While we treat minor illnesses and injuries, we are also prepared with a pediatric trauma care team that provides care for severe injuries. We’re proud to have the only pediatric emergency department in West Michigan, which is designed specifically for children and staffed by experts in pediatric emergency medicine. Recognized as experts in pediatric trauma and burn care with specially trained physicians and nurses available 24 hours a day to care for unexpected or severe injuries. 

About Helen DeVos Children’s Hospital 

We fight for every child. With 350+ pediatric specialists and subspecialists, 12 years of U.S. News & World Report national rankings and innovations that draw patients from all over the world, we're driven to replace fear with hope and doubt with answers. We believe in the possibility of every child's future. Because it's only impossible until it isn't. We have both inpatient and ambulatory spaces as well as a

Level 1 trauma Emergency Department designated to children.

Scope of work 

Performs receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards. Greets and directs guests on the unit in a manner that reflects a welcoming environment. Performs computer entry, schedules tests/procedures, processes orders, and performs other related activities per unit/hospital standard within a reasonable time frame. 

How we will care for you, while you care for our patients

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

Qualifications

• Required High School Diploma or equivalent
• Successful completion of competency-based orientation program. Required
• 2 years of relevant experience related experience Preferred
• AHA or ARC Basic Life Support within 60 Days or hire Required

Primary Location

SITE - Helen Devos Childrens Hospital - 100 Michigan St - Grand Rapids

Department Name

Emergency Department - HDVCH

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

24

Hours of Work

7:00 a.m. to 7:00 p.m.

Days Worked

Variable

Weekend Frequency

Every third weekend

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

About the unit

We are 1 of 3 offices in the Neuro service line of Corewell Health, specifically Neurosciences. Our team supports four subspecialties, including Epilepsy, Neurosurgery, Neurovascular, and Movement Disorders. We are an outpatient office that provides extensive continuing care for a variety of patients, including those with epileptic and non-epileptic seizures, strokes and aneurysms, ailments of the spine and brain, and Parkinson's Disease. While our clinic is outpatient, our team works closely with the inpatient Neurosurgery/Neurovascular/Epilepsy teams at Butterworth Hospital to round out an outstanding care team for our patients. We operate during business hours Monday through Friday (No Weekends or Holidays!) We have a diverse team that is devoted to managing care for patients and building our culture every day! We are seeking a reliable, compassionate, and dedicated candidate who values excellent care for our patient demographic. 

About Outpatient Clinics

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Scope of work

Acts as a team member in the delivery of quality patient care under the supervision of a Registered Nurse (RN) or Provider. Performs basic skills per department guidelines and communicates observations to members of the health care team. Collects and reports physiological, psychological, sociocultural and spiritual needs of patients and families in coordination with and as delineated by the RN or Provider.  Ensures that required documentation is performed in an accurate and timely manner. 

How we will care for you, while you care for our patients

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

Qualifications

• Required High School Diploma or equivalent
• 2 years of relevant experience Insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience Preferred
• 2 years of relevant experience Clinical Care Preferred
• CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required

Primary Location

SITE - 25 Michigan St - Grand Rapids

Department Name

Neuroscience Shared Services - CHMG West

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

GENERAL SUMMARY:

Primarily responsible for delivery of infusion medications, supplies, and equipment to patients in their homes; picking and packing of supplies and equipment; receiving orders from vendors and putting stock away; pick-up of equipment when patients discontinue service; and cleaning, testing, and restocking of equipment.

ESSENTIAL DUTIES:

• At all times, responsible for participation within the department to meet objectives of the department.
• At all times, responsible for expectations related to: Behavior and performance as outlined in the department’s mission; Individual and departmental objectives for Quality, Customer Satisfaction, Growth, and Financial Success; Utilization of effective patient communication skills to incorporate specific age, cultural, or developmental needs. Interacts in a respectful manner, considerate of age and physical abilities (e.g., sight and hearing). Provides assistance to individuals in a manner that takes into account their special needs and age-related needs.
• Delivery of clean equipment to patients with brief explanation on proper usage; includes scheduling, routing, and phoning clients.
• Pick-up, sanitary cleaning, testing, and adjusting of returned equipment.
• Receiving merchandise from warehouse and vendors, assembling new equipment, stocking, and picking and packing of patient supplies.
• Completing vehicle maintenance checklists and cleaning as required.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

STANDARD REQUIREMENTS:

• Supports the Mission, Value and Vision of Corewell Health (CH). Demonstrates personal commitment through active involvement in the performance improvement process.
• Exhibits excellent customer service skills and behaviors toward internal and external customers and co-workers. Promotes positive public relations with patients/residents, family members, guests, and others.
• Supports and adheres to all Corewell Health’s customer service, service excellence, and performance standards. Supports and participates with all required compliance standards that may be department specific and/or identified by the organizations including in-service training, acceptable attendance, uniform and dress code.
• Adheres to HIPAA requirements and maintains confidentiality of all data, including patient/resident, employee and operations information.
• Supports and participates in a collaborative team-oriented environment – cooperates and works together with all co-workers, plans and completes job duties, uses appropriate communications in sensitive and emotional situations and follows up as appropriate regarding reported complaints, problems and concerns.
• Supports, cooperates with and demonstrates safe work practices and attitudes, follows safety rules – including universal precautions - reports and prevents/corrects unsafe conditions and behaviors, and participates in organizational and departmental safety programs.
• Completes all required compliance standards that may be department specific and/or identified by the organization.
• Maintains current licensure, registration and/or certification, as applicable, at all times.

STANDARD QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education / Training:

• High school diploma or equivalent required.

Work Experience:

• None required.

Certification, Licensure, Registration:

• Valid chauffeurs license and clean driving record required.

Other Qualifications:

• Good communication and customer service skills.
• Ability to communicate with older adults.
• Knowledge of medical terminology preferred.

WORKING CONDITIONS:

Physical Effort:

• Strength: May require incumbent to frequently perform physical activities requiring ability to push/pull objects of up to 50 pounds, constantly lift objects up 10 pounds; occasionally lift objects up to 35 pounds.
• Manual Dexterity: Manual Dexterity-position requires incumbent to constantly perform simple motor skills such as standing or walking and manipulative skills such as writing; occasionally perform simple and moderately difficult manipulative skills such as typing.
• Coordination: Position requires incumbent to constantly perform gross body coordination such as walking and stooping. Constantly performing tasks, which require eye-hand coordination such as keyboard skills; and constantly performing tasks, which require arm-hand steadiness such as calibration of equipment and IV admixture.
• Mobility: Position requires incumbent to constantly perform mobility skills such as walking and standing; frequently perform stooping along with performing manual dexterity and coordination functions.
• Visual Discrimination: position requires incumbent to frequently see objects closely as in reading or discriminate colors between different product packages.
• Hearing: Position requires incumbent to constantly hear normal sounds with some background noise.
• Concentration: position requires incumbent to be able to concentrate on minimal or moderate details with frequent amounts of interruptions; occasional concentration on fine detail with little to constant interruption.
• Attention Span: Position requires incumbent to attend to task/functions constantly for periods up to 60 minutes in length and to frequently attend to task/functions for periods exceeding 60 minutes in length.
• Conceptualization: position requires incumbent to constantly be able to understand and relate to specific ideas, concepts, and theories multiply generated and simultaneously discussed.
• Memory: position requires incumbent to constantly remember task/assignment given to self and other over both short and long periods of time.

Work Environment:

Position requires incumbent to be exposed to a variety of substances within the department such as constant exposure to dust and electromagnetic radiation as in VDT’s; occasional exposure to hazardous waste materials, toxins, chemicals, loud or unpleasant noises, or high humidity or wetness; seldom potential exposure to bodily injuries, such as needle sticks.

Primary Location

SITE - Home Infusion Specialty Pharmacy - 31157 Woodward Ave - Royal Oak

Department Name

Home Infusion - Warehouse - CH East - Home Infusion

Employment Type

Full time

Shift

Rotating (United States of America)

Weekly Scheduled Hours

40

Hours of Work

Variable

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Primary Location

SITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal Oak

Department Name

Emergency Center - Royal Oak

Employment Type

Part time

Shift

Variable (United States of America)

Weekly Scheduled Hours

0.01

Hours of Work

Variable

Days Worked

Monday to Friday

Weekend Frequency

Variable weekends

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Job Summary:

Primary Location

SITE - Dearborn Hospital - 18101 Oakwood Blvd - Dearborn

Department Name

Nursing Support Staffing - Dearborn

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

20

Hours of Work

7:00 a.m. to 3:30 p.m.

Days Worked

Variable

Weekend Frequency

Variable weekends

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Job Summary

Under direction of licensed nursing staff and coordinator, provides general clerical duties, reception duties and requisition of supplies, equipment, and services from other departments. Assists in maintaining the general function of the Nursing Station.

Essential Functions

Qualifications

Physical Demands

Primary Location

SITE - Dearborn Hospital - 18101 Oakwood Blvd - Dearborn

Department Name

Nursing Cardiac Stepdown 4N/4S - Dearborn

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

16

Hours of Work

7 a.m. to 3:30 p.m.

Days Worked

Variable

Weekend Frequency

Every other weekend

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.