Total 34 Administrative / Clerical job vacancies in LEAMINGTON SPA, CV34 6SR

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

Main Duties Answering any telephone enquiries in a polite and efficient manner Filing results in patient files Ordering patient files and notes Ensuring that all patients have up to date VTE forms Maintaining up to date information on the Trusts computer systems (e.g. Healthroster, Lorenzo and Digit) Liaise with other members of the multi-disciplinary team, such as secretaries, social services etc. Requesting and obtaining patient records and x-rays Booking patient transport as required Booking and rescheduling patient appointments when required Direct admissions to the ward Photocopying, scanning and faxing documents as required Provide clerical support to the Ward Manager Deliver referrals to the relevant departments Make any relevant follow up appointments for patients Assist with lunchtime service Log any maintenance work as when required Demonstrates own work duties to new starters Service Improvement and Audit To carry out ward based audits of aspects of patient care that relate to the role of ward administrator e.g. booking of procedures and outpatient follow up in order to improve the service provided to patients. To provide clerical support to the nursing staff on the ward for audits that they carry out. To carry out the coding of all the ad hoc/ward patients that are seen on the surgical unit and support the work of the coding department Housekeeping Duties To order stationary and general supplies to ensure the ward area is adequately covered To ensure the nursing station/ward clerk area are kept generally tidy Communications and Working Relationships To communicate with others in a polite and courteous manner at all times The post-holder will be expected to communicate with medical and nursing staff and also with patients, relatives, carers and other members of the public The post holder should maintain patient confidentiality at all times The post holder will be expected to act in accordance with all Trust policies and procedures at all times

Work effectively as a team member Provide an administrative service across all services in the building including: word-processing, drafting and producing letters and business documents from either audio or copy sources Undertake general office duties as required including filing, photocopying,collating and distributing information, receipt and distribution of incoming and outgoing mail Operate and maintain a robust, accurate and secure filing system that iseasily accessible by all staff Maintain spread sheets and databases including the production of regularinformation reports Be responsible for organising and servicing meetings / events as required,including room bookings, taking accurate notes, transcription and circulation as appropriate Procurement - order stationery, clinical supplies and equipment stockUse own initiative to meet tight deadlines Provide flexible administrative and clerical cover as required. This mightoccasionally involve working at another base in the local area during crosscover arrangements.

Key Responsibilities Negotiate patient appointments to attend for both Outpatients and day surgery/ in-patient procedures, working against agreed protocols either through face to face contact or via the telephone, including any changes to pre-planned dates. Ensure all relevant patient information is recorded on the Trusts PAS system and updated accordingly, including early offers of operation date. To be the point of contact in the Trust for booked admission enquiries from patients. Work flexibly and provide cross cover for colleagues in the Department. Deal with day to day enquiries from patients, Consultants and other staff within the Trust in a professional and calm manner. Ensure patients on a 2 week wait pathway are treated within national cancer target requirements. Communication Ensure patients are sent appropriate communication regarding their appointments i.e. confirmation letter to patient, reschedule letter, along with any relevant information. Liaise with patients to ensure they receive relevant information regarding the booking process with telephone & E mail contacts. Participate on the call handle rota, managing calls in a professional manner and assisting patients with their queries. Liaise with reception staff regarding clinics and follow up appointments. Service Improvement/ Team Development Be involved in the development & revision of protocols & processes as required. To participate in the training and induction of new starters and work experience. Data Quality Ensure any data entries are accurate and good record keeping is maintained at all times. Ensure waiting lists are regularly validated to ensure accurate. Monitor patient pathways to ensure patients dont breach their 18 week pathways.

As Medical Secretary, you will act as the first point of contact for the service, being required to exercise judgement and resolve problems using initiative, and to work unsupervised on a day-to-day basis to meet deadlines. Youll manage a range of duties, organise workloads, including extensive diary management, and respond to enquiries both internal and external to the organisation. The role can also include support to Consultants undertaking additional duties, eg Medical Director, Clinical Tutor, etc. This role includes a requirement to supervise and co-ordinate Band 2 and 3 administrative staff functions and to support the Senior Admin Lead in providing a comprehensive and efficient service.

Support the Business Support Manager to provide an efficient, high quality and confidential administrative and business support function to the Chair and CEO Sorting and prioritising all incoming mail and e-mail, distributing as appropriate. Taking telephone calls for the department when out of the office and expected to use their initiative to deal with phone calls and messages Managing electronic diaries, including arranging and changing appointments, prioritising these as appropriate Undertaking administrative duties such as photocopying, faxing and mail-out distributions Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner Organising and planning events as necessary supporting information material Supporting teams in project management and participating in department events Inputting, monitoring and checking data, required for finite and ongoing projects within the teams Working with all team members in the collection of information for performance reporting on relevant team projects Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously The post holder will provide specialist secretarial/administration support and advice to the ICB by: Support the Business Support Manager to provide an efficient, high quality and confidential administrative and business support function to the Chair and CEO Sorting and prioritising all incoming mail and e-mail, distributing as appropriate. Taking telephone calls for the department when out of the office and expected to use their initiative to deal with phone calls and messages Managing electronic diaries, including arranging and changing appointments, prioritising these as appropriate Undertaking administrative duties such as photocopying, faxing and mail-out distributions Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner Organising and planning events as necessary supporting information material Supporting teams in project management and participating in department events Inputting, monitoring and checking data, required for finite and ongoing projects within the teams Working with all team members in the collection of information for performance reporting on relevant team projects Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously Supplying the relevant information required for financial management, supporting the head of department and teams by checking and sending invoices for payment. Ordering stationery as required. Running and collating reports which may include reports to the ICB Board and senior management as required. Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team Preparing agendas, taking minutes and distributing notes of meetings including but not limited to typing up of group discussions and interviews as necessary To provide administrative support including when appropriate to all team members to support a range of department initiatives Working together with other administrators/Personal and Executive Assistants within the ICB to provide an effective network of communication including dealing with visitors to the base and being flexible to cover other administrators general duties on the base. Providing guidance and advice on relevant policies and procedures Participate in Research and Development activities as directed To carry out other appropriate delegated duties as required Other Duties This job description is not a definitive or exhaustive list of responsibilities but identifies the key responsibilities and tasks of the post holder. It should be noted that as a newly created post the duties and responsibilities listed below may develop over time. The specific objectives of the post holder will be subject to review as part of the individuals performance review/appraisal. There may be a requirement to undertake other duties as may reasonably be required to support the ICB in accordance with your grade/level in the organisation.

Key Result Areas: Main Duties Answering any telephone enquiries in a polite and efficient manner Filing results in patient files Ordering patient files and notes Ensuring that all patients have up to date VTE forms Maintaining up to date information on the Trusts computer systems (e.g. Healthroster, Lorenzo and Digit) Liaise with other members of the multi-disciplinary team, such as secretaries, social services etc. Requesting and obtaining patient records and x-rays Booking patient transport as required Booking and rescheduling patient appointments when required Direct admissions to the ward Photocopying, scanning and faxing documents as required Provide clerical support to the Ward Manager Deliver referrals to the relevant departments Make any relevant follow up appointments for patients Assist with lunchtime service Log any maintenance work as when required Demonstrates own work duties to new starters Service Improvement and Audit To carry out ward based audits of aspects of patient care that relate to the role of ward administrator e.g. booking of procedures and outpatient follow up in order to improve the service provided to patients. To provide clerical support to the nursing staff on the ward for audits that they carry out. To carry out the coding of all the ad hoc/ward patients that are seen on the surgical unit and support the work of the coding department Housekeeping Duties To order stationary and general supplies to ensure the ward area is adequately covered To ensure the nursing station/ward clerk area are kept generally tidy Communications and Working Relationships To communicate with others in a polite and courteous manner at all times The post-holder will be expected to communicate with medical and nursing staff and also with patients, relatives, carers and other members of the public The post holder should maintain patient confidentiality at all times The post holder will be expected to act in accordance with all Trust policies and procedures at all times

We are offering a Full-time permanentcontract (working Monday to Friday, excluding holiday from 9am – 5pm)for a Ward Clerk to join our 20 bedded Cardiology unit to provide an effective admin/clerical service.

The Cardiology Unit is a General medical Ward which has a speciality in caring for Patients with Acute and complex Cardiac conditions. You will undertake duties as a member of a multidisciplinary team; which includes doctors, nurses, porters and housekeepers to provide an effective frontline service in the day to day running of the hospital.

You will need to have NHS experience and be enthusiastic about patient care, with the ability to work in a flexible and supportive manner. You will also require excellent communication skills and the ability to work both independently and as a part of a team. IT and data entry plays a vital part of this role so you will need to be an efficient administrator with proven reception and telephone experience.

If this sounds like you then please get in touch.

Please note the advert may close before the closing date.

· To provide an effective admin/clerical service across the Trust out of Hours.

· To undertake these duties as a member of a multidisciplinary team, this includes doctors, nurses, porters and housekeepers etc.

· To provide an effective frontline service in the day to day running of the hospital.

· To provide a client centred reception service with respect to greeting patients, visitors and staff.

· To effectively deal with internal and external telephone enquiries; resolving queries as appropriate or otherwise passing them onto the appropriate individuals.

· To ensure that all relevant information including Healthcare Record are available for all patients.

· To record all patient information on the confidential computer system accurately and in ‘real-time’.

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.


This advert closes on Thursday 17 Oct 2024

Proud member of the Disability Confident employer scheme

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Providing effective reception support within a busy out-patients service, dealing with patient facing and clinical team queries, managing complex phone queries and providing comprehensive message taking. Accurate data inputting/management of our electronic care records system (Carenotes), managing clinic room bookings, sending appointment letters, scanning, uploading, printing, as well as other general day to day admin duties and the ability to exercise judgement and work unsupervised to meet deadlines. Skills and Experience:Knowledge and experience of Microsoft Office systems is essential whilst training will be provided for in-house systems and processes such as Carenotes, etc. You may be required to travel to attend training, for which travel expenses would be paid.

Skills and Experience: Knowledge and experience of Microsoft Office systems is essential whilst training will be provided for in-house systems such as Carenotes, Big Hand dictations, etc. Previous administration/secretarial skills required along with excellent communication and IT skills. This role is based at site and due to the service being spread over a number of sites across Coventry and Warwickshire, you may be required to travel to support service delivery, or attend training, for which travel expenses would be paid. Interviews will take place face-to-face. For informal discussion or further information, please contact: Hannah Guest - Admin Team Co-ordinators

Using the Lorenzo system to ensure that all patients attending Antenatal Assessment Unit are accounted for. Ensure accurate data quality. Responsible for organising and maintaining the healthcare records of all women accessing the maternity services. To set up and maintain a process to ensure all maternity filing (including results, correspondence and reports) are accurately and appropriately archived in the health care records. To scan correspondence on to the electronic Maternity System. To keep databases and reports for glucose tolerance tests and Anti D injections up to date. To assist the Labour and Swan team with all necessary clerical duties. To ensure all stationery is ordered when needed. Be responsible for maintaining confidentiality of information about patients and staff and Trust business in accordance with the Data Protection Act. To be the first point of contact for women and their families accessing the Labour ward and swan service, demonstrating a welcoming demeanour in person and on the phone. To work under supervision, meet deadlines and have an ability to prioritise work according to differing demands from staff. To have a confident and committed working approach to all duties. To receive and relay oral messages, answer telephone queries/receive and sort/distribute incoming mail as appropriate. To carry out any other duties commensurate with the post holders band, as agreed by their line manager.

The Surgical, Women’s and Neonatal Services (SWNS) division at Homerton Healthcare NHS Foundation Trust are looking for an engaged and highly organised individual with excellent communication skills to join a busy team on a fixed term contract for 12 months. There is also a permanent role available.

The successful candidate will be responsible for day-to-day administrative tasks and support of the service and assistant service managers.

This will involve working closely with the service management team to gain understanding medical rota coordination, cancer pathways and highly specialist services, across the division. This role would be an excellent stepping stone toward an assistant service management role.

The Divisional Administrative Co-ordinator will use their own initiative to plan time effectively and prioritise all incoming work daily, including responding quickly, appropriately and communicating clearly in relation to urgent/important and unpredictable issues ensuring a high-quality administrative service. They will need to escalate to the service management team appropriately as required.



Please note that on occasion jobs may be closed ahead of the closing date if there are high application numbers,

The post holder will:
• Help ensure clinics are booked correctly for the number of doctors that are available.
• Provide scheduling support to the service managers in the management of clinical activity.
• Deal with RTT patient escalations as requested by the service managers.
• Help with non RTT patient management.
• Help provide management information on the utilisation of clinics.
• Support service managers with general day to day service requirements.

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.


This advert closes on Wednesday 14 Aug 2024

Proud member of the Disability Confident employer scheme

Job Title: School Admin Assistant / Front Desk Support

Start Date: September 2024

Days Per Week: 4 (Flexible)

Hours: 08:00 – 16:00

Required to start ready for the new academic year, a fantastic mainstream Secondary School based in Warwickshire, are currently looking for Admin/Front Desk Support from September 2024. The school prides itself on having very high expectations of their students, combined with outstanding teaching; with a goal that every student to reaches their full potential.

The role is four days per week and the school are looking to interview immediately and get someone booked in and finalised by 19th July. The duties for the successful applicant will include:

• Being responsible for providing a comprehensive and highly efficient Admin service.
• The use of SIMS and CPOMS
• Supporting Senior Leadership Team
• Dealing with enquires from parents, guardians, students and the general public in person and on the telephone.

Anyone looking to apply for this role must be able to provide x2 references and hold (or happy to apply for ) a full enhanced DBS child only DBS.

Our staff are paid on a PAYE basis, so you can rest assured that you’re paying the right level of TAX and National Insurance and there’s no messing around with admin charges coming out of your hard-earned cash.

To apply please respond or send your CV to beth.gould@teacheractive.com

All applicants will be contacted to discuss suitability and then invited to register with TeacherActive.



Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs.



Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment.

TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.

Skills and Experience: Knowledge and experience of Microsoft Office systems is essential whilst training will be provided for in-house systems such as Carenotes, Big Hand dictations, etc. Previous administration/secretarial skills required along with excellent communication and IT skills. This role is based at site and due to the service being spread over a number of sites across Coventry and Warwickshire, you may be required to travel to support service delivery, or attend training, for which travel expenses would be paid. Interviews will take place face-to-face. For informal discussion or further information, please contact: Hannah Guest - Admin Team Co-ordinators