Total 23 Others level Art / Design / Entertainment job vacancies in HK-AIAHK Tower

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?




Creative Support is a not-for-profit organisation which provides high quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual client’s needs and encourages independence and community engagement.




We are looking for calm, resourceful, and energetic individuals who are highly motivated, hardworking, and keen to support older people in a proactive and holistic manner. You will have well-honed skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for our all our service users. You will support people to maintain a healthy state of wellbeing, mentally, physically and emotionally. You will empower individuals to be happy, healthy, and successful in achieving their life goals.




Creative Support is committed to your continuous professional development and as a successful candidate, you will receive a full local and corporate induction and be enrolled on the Care Certificate if pertinent. On completion of your probationary period, you will automatically be enrolled onto the NVQ level 3 diploma in Health and Social Care. You will have the opportunity to discuss your training and development needs during regular supervision and appraisal meetings.




You must be willing to embrace all aspects of the role including, but not limited to, providing support with personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. You will be required to work in a flexible manner, on a roster basis, which will include evenings. Previous experience, whilst desirable, is not necessary – what we need most from you is gumption and a can-do attitude.




If you would like to have an informal discussion about this position, please contact Tamryn Nicol on tamryn.nicol@creativesupport.org.uk




Vacancy Reference Number: 72829

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number




Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.




We are a passionate, inclusive, and anti-racist organisation - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. “Gender is considered to be an occupational requirement.” – Equality Act 2010




We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme.

We are looking for calm, resourceful, and enthusiastic individuals who are highly motivated, hardworking, and keen to support older people in a proactive and holistic manner. The service you will be based at is a 3 minute walk from Mile End. There are many amenities around, such as local shops and buses. This makes it easy to travel from and to the service. The service consists of 41 flats providing residential nursing care.

You will have advanced skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for all of our service users. You will support people to maintain a healthy state of wellbeing - mentally, physically and emotionally. You will (alongside members of the person’s support circle) empower individuals to be happy, healthy, and successful in achieving their life goals. Flexible hours and working patterns can be considered.

Creative Support is a not-for-profit organisation which provides high-quality, person-centred support to people with physical disabilities, mental health needs, learning disabilities and other support needs. The support we offer is tailored to each service user’s individual needs and encourages independence and community engagement.

Creative Support is committed to your continuous professional development. As a successful candidate, you will receive a full local and corporate induction, and attain a level 3 certificate in ‘Preparing to Work in Adult Social Care’. On completion of your probationary period, you will automatically be enrolled onto the NVQ level 3 diploma in Health and Social Care. You will have the opportunity to discuss your training and development needs during regular supervision and appraisal meetings.

You must be willing to embrace all aspects of the role including, but not limited to, providing support with personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. We value the personal skills and interests you bring to the role and to the lives of the people we support, such as sports and outdoor pursuits, creative arts, music and cooking.

You will be required to work in a flexible manner, on a roster basis, which will include evenings and weekends. Previous experience, whilst desirable, is not essential – what we need most from you is gumption and a can-do attitude. You can chose to be paid on a weekly or monthly basis.

Vacancy Reference Number: 79260

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme

1. Melakukan design yang dibutuhkan oleh perusahaan baik untuk pemasaran dan iklan produk,
2. Memahami dan terbiasa dengan dasar-dasar IT dan trouble shooting

Do you have proven leadership skills, a strong work ethic and a passion for quality? We are seeking a Senior Operations Manager with the expertise, commitment and values to make a real difference to the lives of older people with care and support needs.

We need a well-organised, professional and proactive individual to join us as Senior Operations Manager. You will lead and manage the delivery of high quality care and support to people living in Extra Care services in Tower Hamlets and Wandsworth. You will be dedicated to the delivery of person-centred services which enable people to enjoy a good quality of life. You will be highly professional and accountable with excellent verbal and written communication skills. You will have the experience and credibility to be able to provide direction, guidance and support to our team of 6 Registered Managers and senior staff. You will be able to develop and sustain positive and trusting relationships with local authority commissioners, partner housing providers, professionals and other agencies.

You will have experience and skills in contract management, quality assurance and performance management. You will demonstrate a commitment to re-ablement principles and be able to lead staff to provide care and support which promotes dignity, wellbeing and independence. You will foster a warm and inclusive atmosphere in services and must promote a responsive, person-centred culture and excellent customer care.

Your busy, varied and responsible role will involve:

• Contract management and compliance
• All aspects of quality assurance and monitoring
• Driving service improvements
• Ensuring provision of varied and vibrant activities at all services
• Producing reports and collating data against KPIs
• Performance management of the Registered Managers/Senior Team
• Recruitment and selection of staff
• Disciplinary and grievance management
• Investigation and follow up of concerns, complaints and suggestions
• Assessment and allocation of new service users
• Partnership working

In order to undertake this responsible role you will need to have a relevant health or social care qualification and to have at least 4 years supervisory/management experience in health or social care services involving the care and support of older people and adults with a range of support needs. A knowledge and understanding of dementia and common health related needs will be very helpful. In return we will support you with your on-going professional development, including practitioner and management training.

The successful applicant will be based in Tower Hamlets (6 services) and Wandsworth (1 service) and will travel across the Boroughs to provide oversight to 7 Extra Care Services. It will therefore be helpful if the applicant lives in Tower Hamlets or within easy commuting distance.

Please feel free to contact Mahip Singh, Service Director via email mahip.singh@creativesupport.co.uk or telephone 07815 518 847 to discuss this rewarding role.

Creative Support is a nationwide not-for-profit organisation which provides high quality, person-centred support to older people and adults with a learning disability, physical disabilities and mental health needs. The support we offer is tailored to the individual, and promotes their independence and community engagement. Creative Support is an Investor in People organisation which employs a diverse team of over 400 well-supported staff in the London area to deliver excellent services.

Benefits of working with Creative Support:
We offer all employees competitive pay and a pension contribution in addition to 28 days annual leave. As an employer that is committed to the professional development of our staff we also support our care staff to complete the nationally recognised Care Certificate and pay for your enhanced DBS. Additional benefits include enhanced maternity leave, employee support programmes and an additional day of leave each year on or around your Birthday.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer, who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK – Please be aware we are currently at full capacity with our Visa Sponsor Licenses, therefore we are not accepting applicants who are seeking sponsorship.

We are also not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed. We do not notify unsuccessful candidates of their outcome at application stage, previously unsuccessful applicants must wait six months before reapplying.

Proud member of the Disability Confident employer scheme

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Information Architects are responsible for organizing information and present it in a way where users can find the information they need. They must organize information in a way where users can find or discover the information they need in a natural or intuitive way.

An information architect is a strategic thinker that designs, develops, and manages the overall structure of information within an organization.

Information architects create logical and physical structures for data.

An information architect’s responsibilities include:

• Planning

• Designing

• Implementing

• Managing

• Maintaining

An information architect uses many different tools, such as information modeling, to gather and organize data.

An information architect also works closely with other team members, including designers and developers, to ensure that data flows properly.

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

24WD76331

직무 내용

Autodesk Inventor, Fusion 360, CAM 제품에 대한 기술적인 문제 해결, 솔루션, 지침을 제공하여 고객과 적극적으로 교류함으로써, 제품을 최대한 활용할 수 있도록 도와주는 기술 지원 전문가팀과 함께할 인재를 채용하고 있습니다.

• 문제를 해결하고 다른 사람을 돕는 것을 좋아하십니까?

• 고객 경험 증대에 대한 열정이 있습니까?

• Inventor, Fusion 360, CAM 또는 이에 상응하는 소프트웨어에 익숙하십니까?

기술 지원 팀에 속하며, 전화, 채팅, 웹, 온라인 포럼 및 기타 채널을 통해 보고된 고객 문제를 해결하는 중요한 역할을 합니다. 이 외에도, Autodesk 홈페이지에 기술 지원 문서 게시, 기술 관련 웨비나 계획 및 발표, 온라인 커뮤니티에서 Q&A 세션 호스팅, Autodesk University와 같은 회사 행사에서 발표할 수 있습니다.

상세 역할

• 채팅, 전화, 웹, 온라인 포럼 및 기타 방식을 통해 Autodesk에 보고된 고객 기술 문제 해결

• Autodesk 고객에게 제품 기능, 사용 등과 관련된 다양한 문제 및 질문에 대해 신속하고 친절하며 효율적인 지원을 제공

• 제품에 대한 문제를 조사하고 해결 방법을 제공하며 이에 대한 간결하고 명확한 기술 자료로 문서화

• 중요한 문제의 우선 처리 및 에스컬레이션 및 서비스 수준 규정 준수 모니터링

• 사례 관리 시스템에 지원 내역 문서화

• 고객 문제를 내부 팀으로 에스컬레이션

• 기술 지원 요청 사항 백로그를 적극적으로 관리

• 진행 상황에 대한 시기적절한 업데이트를 제공하여 고객 기대치를 관리

• 지식 기반 품질의 근본적인 개발 및 유지에 기여

• 제품 관리 및 제품 개발에 영향을 주어 제품 품질 향상

• 강력한 고객 관계를 구축하고 고객의 요구 사항에 대한 통찰력 확보

최소 자격

• 기계 공학, 산업 디자인 또는 이와 유사한 학사 학위

• 3년 이상의 업계 경험

• Inventor, Fusion 360, CAM (Autodesk FeatureCAM, PowerShape, PowerMill, PartMaker, HSMWorks 등) 사용 경험

• 고객 문제를 적극적으로 처리하는 능력, 문제 해결 및 문제를 해결 또는 완화하거나 필요한 경우 에스컬레이션하는 능력

• 고객 서비스, 문제 해결 및 분석 능력

• 팀 플레이어

• OS (Windows, Mac) 구성 및 트러블슈팅 능력

• 기본적인 영어 의사 소통 능력

• Simulation 소프트웨어 (Nastran, CFD 등) 사용 경험 (선택 사항)

이상적인 후보자

• 고객 중심: 고객과의 긴밀한 관계 구축 및 세부 사항에 대한 공감과 관심을 바탕으로 고객 중심의 솔루션 제공

• 명확한 의사 결정: 시기 적절하며 올바른 결정. 주어진 문제에 대한 정확한 판단, 작업의 우선 순위 정의, 세부 사항에 대한 주의를 통하여 적시에 솔루션 제공

• 책임감: 자신 및 다른 사람들이 책임감을 가지고 약속을 이행할 수 있도록 함

• 실행 지향: 긴박감, 높은 에너지 및 열정으로 새로운 기회와 어려운 도전에 도전

• 민첩한 학습자: 성공과 실패를 모두 학습 기회로 삼고, 새로운 문제를 다룰 때 실험을 통해 능동적으로 학습

• 팀 플레이어: 파트너십을 구축하고 다른 사람들과 협력하여 공유 목표를 달성

• 차이점에 대한 가치 부여: 다양한 관점과 문화가 조직에 가져다 주는 가치 인식

Position Overview

We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. -someone to actively engage with Autodesk customers from the Manufacturing community by providing technical troubleshooting, solutions, and guidance for Inventor, Fusion 360, and CAM products.

• Do you enjoy solving problems and helping others?

• Are you passionate about customer experience?

• Are you familiar with Autodesk software like Inventor, Fusion 360, CAM, or equivalent software tools?

Then we would like to hear from you. Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you will also engage in a variety of proactive support activities such as publishing technical articles in the Autodesk Support page, developing and presenting webinars, or presenting at company events like Autodesk University.

Responsibilities

• Resolve customer issues reported to Autodesk via chat, phone, web, online forums and other modalities

• Provide prompt, friendly, and efficient assistance to Autodesk customers on a variety of issues and questions related to product features, usage etc

• Research, verify, and document product issues, solution in short and clear articles for our Knowledge Base, or in our internal case management system

• Priority handling and escalation of critical issues and monitoring of service level compliance

• Document support interactions in a case management system

• Escalate customer issues to internal teams as required

• Actively manage personal backlog of support requests

• Manage customer expectations by providing timely updates on progress

• Contribute the fundamental development and maintenance of knowledge base quality

• Influence product management and product development to improve product quality

• Build strong customer relationships and gain insights into their needs

Minimum Qualifications

• Fluent in written and spoken Korean

• Bachelor's degree in mechanical engineering, industrial design, or similar

• 5 or more years of industry experience

• Experience with working with Korean customers

• Experience with Inventor, Fusion 360, CAM (Autodesk FeatureCAM, PowerShape, PowerMill, PartMaker, HSMWorks) or other tools

• Demonstrable capability to "own" the problem (customer issue), troubleshoot and ability to solve or mitigate the problem or escalate if needed

• Team player skills

• Customer service, troubleshooting, and analytical skills

• Experience with OS (Windows, Mac) configuration and troubleshooting

• Good written and verbal English communication skills

• Experience with Simulation tools such as Nastran or CFD (Optional)

The Ideal Candidate

• Customer-focused: Building strong customer relationships and delivering customer-centric solutions with empathy and attention to detail

• Decisive: Making good and timely decisions. Clarifying assignments, prioritizing work and attending to detail to ensure work is done in a timely and quality manner

• Accountable: Holding yourself and others accountable to meet commitments

• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• A Nimble Learner: Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities

• A Team Player: Building partnerships and working collaboratively with others to meet shared objectives

• Valuing Differences: Recognizing the value that different perspectives and cultures bring to an organization

#LI-KC1

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

24WD76383

직무 내용

Autodesk Media & Entertainment (M&E) 제품에 대한 기술적인 문제 해결, 솔루션, 지침을 제공하여 고객과 적극적으로 교류함으로써, 제품을 최대한 활용할 수 있도록 도와주는 기술 지원 전문가팀과 함께할 인재를 채용하고 있습니다.

• 문제를 해결하고 다른 사람을 돕는 것을 좋아하십니까?

• 고객 경험 증대에 대한 열정이 있습니까?

• 3ds Max, Maya, Arnold, ShotGrid, Alias, VRED 또는 이에 상응하는 소프트웨어에 익숙하십니까?

기술 지원 팀에 속하며, 전화, 채팅, 웹, 온라인 포럼 및 기타 채널을 통해 보고된 고객 문제를 해결하는 중요한 역할을 합니다. 이 외에도, Autodesk 홈페이지에 기술 지원 문서 게시, 기술 관련 웨비나 계획 및 발표, 온라인 커뮤니티에서 Q&A 세션 호스팅, Autodesk University와 같은 회사 행사에서 발표할 수 있습니다.

 

상세 역할

• 채팅, 전화, 웹, 온라인 포럼 및 기타 방식을 통해 Autodesk에 보고된 고객 기술 문제 해결

• Autodesk 고객에게 제품 기능, 사용 등과 관련된 다양한 문제 및 질문에 대해 신속하고 친절하며 효율적인 지원을 제공

• 제품에 대한 문제를 조사하고 해결 방법을 제공하며 이에 대한 간결하고 명확한 기술 자료로 문서화

• 중요한 문제의 우선 처리 및 에스컬레이션 및 서비스 수준 규정 준수 모니터링

• 사례 관리 시스템에 지원 내역 문서화

• 고객 문제를 내부 팀으로 에스컬레이션

• 기술 지원 요청 사항 백로그를 적극적으로 관리

• 진행 상황에 대한 시기적절한 업데이트를 제공하여 고객 기대치를 관리

• 지식 기반 품질의 근본적인 개발 및 유지에 기여

• 제품 관리 및 제품 개발에 영향을 주어 제품 품질 향상

• 강력한 고객 관계를 구축하고 고객의 요구 사항에 대한 통찰력 확보

 

최소 자격

• Film, VFX, Animation, Game, 산업 디자인 또는 이와 유사한 학사 학위

• 5년 이상의 업계 경험

• 3ds Max, Maya, Arnold, ShotGrid, Alias, VRED 또는 관련 소프트웨어 사용 경험

• 고객 문제를 적극적으로 처리하는 능력, 문제 해결 및 문제를 해결 또는 완화하거나 필요한 경우 에스컬레이션하는 능

• 고객 서비스, 문제 해결 및 분석 능력

• 팀 플레이어

• OS (Windows, Mac), Computer Network 구성 및 트러블슈팅 능력

• 기본적인 영어 의사 소통 능력

이상적인 후보자

• 고객 중심: 고객과의 긴밀한 관계 구축 및 세부 사항에 대한 공감과 관심을 바탕으로 고객 중심의 솔루션 제공

• 명확한 의사 결정: 시기 적절하며 올바른 결정. 주어진 문제에 대한 정확한 판단, 작업의 우선 순위 정의, 세부 사항에 대한 주의를 통하여 적시에 솔루션 제공

• 책임감: 자신 및 다른 사람들이 책임감을 가지고 약속을 이행할 수 있도록 함

• 실행 지향: 긴박감, 높은 에너지 및 열정으로 새로운 기회와 어려운 도전에 도전

• 민첩한 학습자: 성공과 실패를 모두 학습 기회로 삼고, 새로운 문제를 다룰 때 실험을 통해 능동적으로 학습

• 팀 플레이어: 파트너십을 구축하고 다른 사람들과 협력하여 공유 목표를 달성

• 차이점에 대한 가치 부여: 다양한 관점과 문화가 조직에 가져다 주는 가치 인식

Position Overview

We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. -someone to actively engage with Autodesk customers from the Manufacturing community by providing technical troubleshooting, solutions, and guidance for Media & Entertainment (M&E) products.

• Do you enjoy solving problems and helping others?

• Are you passionate about customer experience?

• Are you familiar with Autodesk software like 3ds Max, Maya, ShotGrid, Alias, VRED or equivalent software tools?

Then we would like to hear from you. Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you will also engage in a variety of proactive support activities such as publishing technical articles in the Autodesk Support page, developing and presenting webinars, or presenting at company events like Autodesk University.

Responsibilities

• Resolve customer issues reported to Autodesk via chat, phone, web, online forums and other modalities

• Provide prompt, friendly, and efficient assistance to Autodesk customers on a variety of issues and questions related to product features, usage et

• Research, verify, and document product issues, solution in short and clear articles for our Knowledge Base, or in our internal case management system

• Priority handling and escalation of critical issues and monitoring of service level compliance

• Document support interactions in a case management system

• Escalate customer issues to internal teams as required

• Actively manage personal backlog of support requests

• Manage customer expectations by providing timely updates on progress

• Contribute the fundamental development and maintenance of knowledge base quality

• Influence product management and product development to improve product quality

• Build strong customer relationships and gain insights into their needs

 

Minimum Qualifications

• Fluent in written and spoken Korean

• Bachelor's degree in Film, VFX, Animation, Game, industrial design, or similar

• 5 or more years of industry experience

• Experience with working with Korean customers

• Experience with 3ds Max, Maya, Arnold, ShotGrid, Alias, VRED or similar tools

• Demonstrable capability to "own" the problem (customer issue), troubleshoot and ability to solve or mitigate the problem or escalate if needed

• Team player skills

• Customer service, troubleshooting, and analytical skills

• Experience with OS (Windows, Mac) configuration and troubleshooting

• Good written and verbal English communication skills

 

The Ideal Candidate

• Customer-focused: Building strong customer relationships and delivering customer-centric solutions with empathy and attention to detail

• Decisive: Making good and timely decisions. Clarifying assignments, prioritizing work and attending to detail to ensure work is done in a timely and quality manner

• Accountable: Holding yourself and others accountable to meet commitments

• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• A Nimble Learner: Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities

• A Team Player: Building partnerships and working collaboratively with others to meet shared objectives

• Valuing Differences: Recognizing the value that different perspectives and cultures bring to an organization

 
#LI-KC1

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

24WD76200

Position Overview

We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products.

Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with Autodesk product family? Then we would like to hear from you!

You will be working in a hybrid position reporting to a Technical Support Manager in Japan. You will resolve customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in multiple proactive support activities, developing and presenting webinars, hosting Q&A sessions on our online communities, and publishing technical articles in the Autodesk Support site.

Responsibilities

Resolve customer issues reported to Autodesk via chat, phone, web, online forums and other channels using Japanese language

• Help customer to solve their Autodesk product installation, configuration and licensing issues
• Provide prompt, and efficient assistance to Autodesk customers on a variety of issues and questions related to product features, usage,
• Research, verify, and document product issues and its solution in short and clear articles for our Knowledge Base, or in our internal case management system
• Priority handling and escalation of critical issues and monitoring of service level compliance
• Document support interactions in a company-wide case management system
• Escalate customer issues to other teams
• Manage personal backlog of support requests
• Manage customer expectations by providing updates on progress

Minimum Qualifications

Bachelor's degree in computer science, mechanical engineering, architecture, construction, civil engineering, or similar

• Experience in building, supporting, and maintaining systems using relational databases such as SQL Server, Oracle.
• Competent knowledge about Windows and network system. Understand of Linux system
• Capability to "own" the problem (customer issue), troubleshoot and ability to solve or mitigate the problem or escalate
• Customer service, troubleshooting experience
• Exceptional team player skills
• Written and verbal Japanese communication ability. At least N1 certification of JLPT. Also, additional language skills are advantageous.
• You build customer relationships and gain insights into their needs
• You identify opportunities that benefit our customers and build and provide solutions to meet their expectations

ポジション概要

オートデスク製品の最大限の利用をお客様にサポートする、テクニカルサポートスペシャリストを募集しています。 問題解決と他人を助けることが好きですか？ カスタマーエクスペリエンスに情熱を持っていますか？ オートデスク製品ファミリーに詳しいですか？ ぜひ、あなたからの連絡をお待ちしています！

テクニカルサポートマネージャーに報告する役割は、電話、チャット、ウェブ、オンラインフォーラム、その他のチャネルで報告された顧客の問題を解決することです。顧客の問題に対応するだけでなく、ウェビナーの開発とプレゼンテーション、オンラインコミュニティでのQ&Aセッションの開催、オートデスク サポートサイトでの技術記事の公開など、さまざまな積極的なサポート活動にも携わることができます。

業務内容

• チャット、電話、Web、オンラインフォーラム、その他のチャネルを通じてオートデスクに報告された顧客の問題を日本語で解決する
• オートデスク製品のインストール、設定、ライセンスに関するお客様の問題解決を支援する
• 製品の機能、使用方法などに関するさまざまな問題や質問について、オートデスクのお客様に迅速、親切、効率的なサポートを提供する、
• 製品の問題とその解決策を調査、検証し、ナレッジベースや社内ケース管理システムに簡潔でわかりやすい記事として文書化する。
• 重要な問題の優先的な処理とエスカレーション、およびサービスレベルの遵守の監視
• 全社的なケース管理システムでサポートとのやり取りを文書化する
• 必要に応じて、お客様の問題を社内チームにエスカレーションする
• サポート依頼の個人バックログを積極的に管理する
• 進捗状況をタイムリーに報告し、お客様の期待を管理する

資格要件

• SQL Server, Oracle等のリレーショナルデータベースを使用したシステムの構築、もしくはサポート、保守経験
• コンピュータサイエンス、機械工学、建築学、建設学、土木工学、または同等の学位
• Windowsおよびネットワークシステムに関する知識があること。 Linuxシステムの理解があれば尚可
• 問題（顧客の問題）を「自ら」解決し、トラブルシューティングを行い、問題を解決または軽減する能力を有すること
• 強力なカスタマーサービス、トラブルシューティング、分析スキル
• 卓越したチームプレーヤースキル
• 日本語での文書および口頭でのコミュニケーションスキル 日本語能力試験のN1資格があれば尚可。また、その他の言語スキルもあれば尚可。
• 顧客との強い信頼関係を築き、顧客のニーズを把握することができる
• 顧客にとって有益な機会を特定し、顧客の期待に応えるソリューションを構築し、提供することができる
• 迅速な環境において、柔軟な対応と迅速な学習ができる方

• 【歓迎（WANT）】 IIS等のWeb Serverを使用したシステムの構築、もしくはサポート、保守経験 Database Replicationの理解 SQL Server Transaction Replicationを使用したシステムの構築、もしくはサポート、保守経験 データ管理の知見(PDM) 製造業における製品ライフサイクルの知見(PLM)

#LI-JA1

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

The Business Architecture (BA) team is a dynamic strategic organization at the forefront of the Citi Transformation efforts. We act as a catalyst across businesses and functions driving the transformation of Citi into a simpler, customer-centric organization. We are responsible for partnering with business lines and functions to establish and execute the framework, which includes developing enterprise-wide taxonomies, publishing standard playbooks and procedures. We also provide the Businesses and Functions with ongoing governance, program oversight, and reporting to ensure consistency, control, and accountability as it relates to the program. We partner with the business to develop the frameworks that are the foundations of everything we do.

The Process Ownership Accountability Requirements Lead will partner with stakeholders in the organization to lead the business requirements for development of technology solutions for the enterprise operating model designed to meet BA Process Governance related Policy and Standard in the businesses and functions. They will understand the broader objectives established by the BA Process Ownership leadership team and BA more broadly to strategically form a sustainable approach in agreement with Citi’s Business and Functions leads.  The role will also require coordination with other enterprise areas developing requirements that have inter-dependencies to BA to ensure a consistent solution. Responsible for executing on overall BA priorities.

Excellent communication skills are required to negotiate internally at various levels across impacted groups. Developed communication skills are required to guide and influence others. The ideal candidate will have experience understanding organization design to develop operating models with the ability to articulate accountability and controls.

Responsibilities:

• Responsible for understanding the BA methodology to drive the requirements in the organization with stakeholder accountability across the enterprise

• Deep contribution to the delivery of multiple BA transformation programs – including all phases of project planning and discovery, business requirements documents for platforms, interaction with other BA Process Ownership teams and Technology development, providing expertise during user testing, and achieving final operationalization with all required controls and procedures

• Participate in BA operational model design including operational standards and procedures, stakeholders’ roles and responsibilities, necessary operating controls and monitoring requirements

• Provide inputs to transformation programs on required analytics, calculations, dashboards and workflows to enable delivery of seamless stakeholder role-based operational process and platform journeys for Businesses / Functions and BA

• Perform deep-dives, peer reviews, & on the ground support for BA transformation requirements; serve as a SME (subject matter expert) and primary point of contact that the organization can leverage for expertise and advice

• As an SME, in various forums articulate the BA transformative improvements and as process and platform requirements with crisp presentations to Businesses / Functions stakeholders to inform, influence and get their buy-ins

• Ability to analyze and derive insights from large amounts of complex information, to make informed process and platform requirements recommendations

• Ability to communicate progress, status and highlight key risks and issues at various levels of the organization and in a timely basis

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Skills and Qualifications:

• 10+ years of experience preferred in a mix of the following functions: Good understanding of technology development life cycle from articulation of detailed business requirements to testing and operationalization; Risk and controls / monitoring governance frameworks, policies and operational standards

• Project management knowledge and experience working with diverse group of stakeholders to achieve milestones and deadlines and capability to handle multiple projects at one time

• Meaningful knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance

• Experience working horizontally across an organization and participating in enterprise-wide implementations of major policy and relevant risk programs

• Well-developed listening skills and a strong ability to engage with stakeholders by providing proactive support and advice on a variety of subject matters

• Superior oral and written communication skills, and in particular ability to assess and contribute to the content of key risk and control reporting

• Strong demonstrated experience with a proven track record in driving positive and sustained change

• Strong ability to engage at the various management levels and demonstrated communication experience at different levels of organization

• Broad knowledge and understanding of banking operations

• Comfortable with providing, and open to accepting independent review and challenge

• Should have Excellent proficiency in data profiling and Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (creation of crisp presentation decks), and Word (writing and editing procedural and requirements documentation)

• Strong analytical, critical thinking and problem-solving abilities

• Excellent judgment for independent decision-making – coupled with knowing when to reach out for guidance

• Strong attention-to-details

Education:

Bachelor’s/University degree, Master’s degree preferred

-------------------------------------------------

Job Family Group:

Project and Program Management

-------------------------------------------------

Job Family:

Program Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

New York New York United States

------------------------------------------------------

Primary Location Salary Range:

$163,600.00 - $245,400.00

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Description:

We are currently seeking a Principal Landscape Architect to join our team. This role is a recognized design leader providing clear vision and direction for innovative and responsive design. Working with clients and project teams, elevates design in all markets. Develops a culture of design excellence. In collaboration with the other leaders in the firm, builds on the successes of SAPL to secure the future as a top design practice that vies for the most significant work. As a member of the landscape team, establishes design direction, assists and coordinates with other disciplines, prepares for design presentations and coordinates with agencies affecting design. Project types range from mixed-use developments, residential multi-family communities, urban/multi-use environments, and large-scale master planning developments. Large scale urban greening and enhancement projects, urban parkland projects. This individual will be expected to provide creativity, vision, and maturity in design judgment when anticipating and solving design complexities.

The Lead Landscape Architect will be responsible for the following items:

• Designs and manages landscape architecture projects

• Responsible for the design quality of work.

• Develops solutions to design problems.

• Responsible for promoting and maintaining SAPL’s design reputation.

• Responsible for conceptual design excellence; initiates project design and idea discussions.

• Follows a holistic and integrated approach to design focusing on creating high performing sustainable solutions.

• Originates and develops creative design concepts and the design documents during the design development phase.

• Designs, develops, modifies and reviews drawings for landscape architecture projects.

• Demonstrates creative thinking abilities and contributes to Firmwide design excellence and problem solving.

• Demonstrates reliable understanding of the relationship between design and constructability.

• Maintains strong communication and relations with other SAPL practices and resources.

• Oversees design team or less experienced designers to ensure design intent.

• Continually contributes to the upgrade of the design process, working collaboratively with other discipline’s designers.

• Fosters a commitment to external and internal client service.

• Assist in preparation of proposals; participates in interviews and public presentations.

• Actively promotes collaborative and innovative culture.

• Proactively engages staff and provides opportunities for development.

• Mentors and directs the work of less experienced staff, may participate in professional development reviews.

Required Skills and Qualifications

• Bachelor’s degree in Landscape Architecture or Architecture plus 8 to 15 years of experience; or equivalent in appropriate education and experience required. Master’s degree in landscape architecture or urban design preferred.

• Proficiency in BIM and specific landscape script tools, Revit preferred  

• Proficiency in  Enscape, GIS, Affinity or Adobe Suite software preferred.

• Proficiency in AutoCAD .

• Proficiency in MS Office, including Word, Excel and Outlook.

• Ability to communicate both verbally and in writing.

• Ability to work in team environment.

• Ability to effectively meet deadlines.

• Ability to manage a team under his/her supervision

• Strong conceptual and design skills

• Experience with technical detailing, writing specifications, preparing contract documents, and construction administration

• Experience in material selection and construction detailing

• Excellent communication skills and fluency in English (spoken and written)

• Registration with current license required.

• LEED credential required within 6 months of employment.

Minimum Clearance Required to Start:

Not Applicable/None

Parsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.

23WD73311

Location: Barcelona, Spain

Schedule: 26 hours per week, June/July start for 10 - 12 weeks, paid

This is your chance to make a positive impact in our Design & Manufacturing (D&M) Business, and to kick-start your career. We are looking for an energetic and proactive individual that will join our Technical Sales team.

Your mission as an intern at Autodesk is to support Design & Manufacturing Technical Sales team in their customer engagements and preparation.

Based in Barcelona, Spain, you will work from our fantastic hub, and collaborate with local teams and with colleagues from around the world and from other organizations such as Sales, Customer Success, Marketing and Product.

Responsibilities

• Support the Technical sales team in analyzing, preparing, and delivering customer presentations.
• Work with the technical sales team on creating the reusable assets (Videos, Presentations, other documents).
• Help the team in organizing 1 to many events(Enablement sessions, Webinars, etc).
• Shadow our seasoned sales and technical sales in their day-to-day work to acquire the new skills.

Minimum Qualifications

• Currently pursuing a Bachelor or Masters in Spain, in technical degree ideally in D&M industry ( Mechanical Design and Engineering, Production Engineering, Industrial design,…).
• Fluent in English. Another language is a plus ( FR, DE, NL, IT, …).
• Interest and passion for working in a technology sales environment.

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

23WD73312

Location: Barcelona, Spain

Schedule: 26 hours per week - June/July start for 10 - 12 weeks, paid

This is your chance to make a positive impact in our Architecture, Engineering and Construction (AEC) Business, and to kick-start your career.

We are looking for someone who will join our Technical Sales team for a 3-month period. Your mission as an intern at Autodesk is to support Architecture, Engineering & Construction Technical Sales team in their customer engagements and preparation.

Based in Barcelona, Spain, you will work from our fantastic hub, and collaborate with local teams and with colleagues from around the world and from other organizations such as Sales, Customer Success, Marketing and Product.

Responsibilities

• Support the Technical sales team in analyzing, preparing and delivering customer presentations.
• Work with the technical sales team on creating the reusable assets ( Videos, Presentations, other documents).
• Help the team in organizing 1 to many events( Enablement sessions, Webinars, etc).
• Shadow our sales and technical sales in their daily work to acquire the new skills.

Minimum Qualifications

• Currently pursue a Bachelor or Masters in Spain, in technical degree ideally in AEC industry( Civil engineering, Architecture , BIM,…).
• Fluent in English. Another language is beneficial
• Interest and passion for working in a technology sales environment.

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Job Description:

We are currently seeking a Lead Landscape Architect to join our team. This role is a recognized design leader providing clear vision and direction for innovative and responsive design. Working with clients and project teams, elevates design in all markets. Develops a culture of design excellence. In collaboration with the other leaders in the firm, builds on the successes of SAPL to secure the future as a top design practice that vies for the most significant work. As a member of the project team, establishes design direction, assists and coordinates with the construction document preparation to support design intent, prepares for design presentations and coordinates with agencies affecting design. Project types range from mixed-use developments, residential multi-family communities, urban/multi-use environments, and large-scale master planning developments. This individual will be expected to provide creativity, vision, and maturity in design judgment when anticipating and solving design complexities.

The Lead Landscape Architect will be responsible for the following items:

• Designs and manages landscape architecture projects

• Responsible for the design quality of work.

• Develops solutions to design problems.

• Responsible for promoting and maintaining SAPL’s design reputation.

• Effectively listens and responds to client goals and offers excellent solutions and service.

• Responsible for conceptual design excellence; initiates project design and idea discussions.

• Follows a holistic and integrated approach to design focusing on creating high performing sustainable solutions.

• Originates and develops creative design concepts and the design documents during the design development phase.

• Designs, develops, modifies and reviews drawings for landscape architecture projects.

• Demonstrates creative thinking abilities and contributes to Firmwide design excellence and problem solving.

• Demonstrates reliable understanding of the relationship between design and constructability.

• Maintains strong communication and relations with other SAPL practices and resources.

• Oversees design team or less experienced designers to ensure design intent.

• Continually contributes to the upgrade of the design process, working collaboratively with other discipline’s designers.

• Fosters a commitment to external and internal client service.

• Assist in preparation of proposals; participates in interviews and public presentations.

• Actively promotes collaborative and innovative culture.

• Proactively engages staff and provides opportunities for development.

• Mentors and directs the work of less experienced staff, may participate in professional development reviews.

Required Skills and Qualifications

• Bachelor’s degree in Landscape Architecture or Architecture plus 8 to 15 years of experience; or equivalent in appropriate education and experience required. Master’s degree in landscape architecture or urban design preferred.

• Proficiency in BIM and specific landscape script tools, Revit preferred  

• Proficiency in Adobe Suite software preferred.

• Proficiency in AutoCAD .

• Proficiency in MS Office, including Word, Excel and Outlook.

• Ability to communicate both verbally and in writing.

• Ability to work in team environment.

• Ability to effectively meet deadlines.

• Ability to manage a team under his/her supervision

• Strong conceptual and design skills

• Strong experience with technical detailing, writing specifications, preparing contract documents, and construction administration

• Experience in material selection and construction detailing

• Excellent communication skills and fluency in English (spoken and written)

• Registration with current license required.

• LEED credential required within 12 months of employment.

Minimum Clearance Required to Start:

Not Applicable/None

Parsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.

Description –

The Client organization was established to drive enterprise-wide approaches to client coverage, identifying and filling in gaps or reducing duplication to ensure consistency throughout the firm. Additionally, it plays a leading role coordinating the allocation of capital and other financial, technology and human resources towards the client segments with the best returns potential. Finally, it is responsible for managing wholesale credit and counterparty risk for the organization.

About the Role –

MCA/Risk Assessment/Control Design (VP)

This report into Client – MCA/Risk Assessment/Control Design Team and will manage several critical control-related processes as well as support projects to build or enhance the businesses control framework.

This will primarily include the transformation and the ongoing coordination and management of the department’s MCA / RCSA, interaction with the Consent Order work streams and the development of the MCA Review and Challenge program.

This is an exciting opportunity for a practically minded professional with a very good understanding of financial controls framework, with a keen interest to learn more and make a difference, and ultimately shape the ICM business of the future.

The incumbent will be working closely with Client business units, Business Managers, ICG Control teams, as well as partner areas such as Operational Risk, Compliance, Audit, Operations and Technology

Key Responsibilities –

• Lead components of the MCA transformation work as required by the Global Consent Order remediation program
• Ensure that Operational Risk Levels are within the defined parameters
• Maintain and enhance the department's Manager Control Assessment (MCA/RCSA) with regards to completeness and quality
• Lead MCA annual and quarterly review and challenge sessions
• Production of Risk and Control metrics for the Business Risk and Control Committee (BRCC)
• Development of MCA Risk and Control framework
• Collaborate with first and second line teams, as well as related partner areas to investigate and resolve control issues
• Represent Client at MCA governance forums and take ownership of submissions / follow-ups
• Provide support to partner areas and control functions on an ad-hoc basis (e.g. Compliance enquiries, Audit engagements)
• Actively partner with the Issue Management and Controls Testing teams to ensure that deficient processes and areas are covered, and to ensure that any findings are reflected appropriately

Qualifications and skills required –

• At least 7 years of relevant work experience in Financial Services in Business Risk, Operational Risk, Compliance, and/or governance and control
• Proven experience in Risk Management, including monitoring and identification of risks within relevant department and enterprise organization
• Proven experience in independently handling enhancement projects and interacting with teams across all lines of defense
• Excellent presentation skills’ ability to present findings and adjust accordingly to appropriate audience
• Excellent problem-solving skills; ability to see the big pictures with high attention to critical details
• Excellent written and verbal communication
• Interpersonal skills with the ability to work collaboratively and with people at all levels of the organization and across different geographic locations
• A proactive and “no surprises” approach in communicating issues
• Range of experience demonstrating flexibility in skillset and approach
• Has the ability to operate with a limited level of direct supervision
• Undergraduate degree required

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Salary Range:

$129,840.00 - $194,760.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Job Description:

Parsons is looking for an amazingly talented Engineering Manager (Architecture) to join our team! In this role you will get to Provides management and direction for one Engineering discipline or a major section within one of the larger disciplines. May be assigned to a large program exceeding $250 million in total installed cost as Manager of all Engineering disciplines.

What You'll Be Doing:

• Reviews and approves discipline staffing budget estimates and staffing assignment schedules on each project.

• Maintains appropriate staffing level, including temporary personnel, as needed.

• Reviews and approves staff forecasting reports.

• If assigned to a major program, manages all engineering and design efforts for all disciplines required for the program.

• Coordinates all discipline staffing requirements for the program.Monitors the quality and progress of the discipline on each project, ensuring that production requirements are satisfied.

• Works closely with Project Managers to resolve any existing or forecasted problems related to discipline staffing, quality of work, schedule performance, or productivity.

• Establishes standards and procedures manuals for the discipline. Recommends improvements to department procedures.

• Recruits, interviews, and evaluates prospective employees.

• Hires, offers personnel development, conducts performance evaluations, counsels employees, takes corrective actions (as required), and approves terminations.

• Ensures that new employees receive orientation on company policies and procedures.

• Supports pre-contract and business development efforts as required, serving as technical consultant.

• Ensures performance within overhead budgets authorized for the discipline.

• Actively participates in and promotes the Quality Improvement Program. May head a committee within the discipline, striving to motivate and educate the assigned personnel.

• Performs other responsibilities associated with this position as may be appropriate

What Required Skills You'll Bring:

• Bachelor's Degree in Engineering (or related field) and typically 15+ years of related work experience, including supervisory/managerial experience.

• Professional Engineer registration with active membership in a professional engineering society may be required.

What Desired Skills You'll Bring:

• Proven ability to perform in a supervisory/managerial capacity, excellent written and oral communications skills, and a thorough knowledge of industry practices and regulations are required.

• Must also possess a thorough knowledge of current technology and the capabilities and efficiencies of specific engineering software for use in completing engineering assignments.

Minimum Clearance Required to Start:

Not Applicable/None

Parsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.