Total 37 Others level Customer Service job vacancies in Cobham, KT11 1HS

Service Advisor

- Salary: £28,000 Basic DOE + £45,000 OTE Bonuses for Customer Service and Service Plans upselling!
- Hours: 8:00 am - 6:00 pm, Monday to Friday, with Saturday mornings on a rota basis

We are currently advertising on behalf of an Automotive family-run car dealership group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Crawley area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Their minimum requirements for a Service Advisor are as follows:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

As a Service Advisor with our Client you will be expected to:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £28,000 with OTE of circa £45,000.

To apply for this Service Advisor position, please forward your CV to Alex Perrin quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Service Advisor Job get in touch today.

© Perfect Placement UK Ltd – See our website for details

The main duties of this role are Contributes to the provision of general office duties including filing; text and data input to Trust patient information systems; collection and distribution of case notes; and opening, sorting and distribution of post and general office management duties (photocopying, scanning, faxing documentation) as required. Providing general typing and word processing support as and when required. Assisting colleagues in providing cover for divisional secretarial administration and typing duties. Knowledge of basic office procedures Planning and Organisational Duties Distribution of patient pathway documentation e.g. admissions, theatre, outpatient procedures within the required timescales.0 Supporting / rotating through other areas of the service including the records library and other areas of Healthcare operations Distribution and collection of patient notes and post Undertake filing and pulling of records / case notes Undertake note-taking when required Maintaining accurate, timely and legible records. Maintaining consistency within standards of patient care. Responsibility for all records (including patient health, financial, personal and administrative) that they gather or use as part of their work within the Trust. The records may be paper, electronic, microfiche, audio or x-ray images. Communications and Key Working Relationships Answer telephone calls, responding to general enquiries, and taking and passing on of messages. Using the spoken and written word and being sensitive to those who are vulnerable or do not have English as their first language. Assisting in the establishment of communication systems with all staff, patients and relatives to promote understanding and good will. Promote the ethos of continuous improvement disseminating any new knowledge gained to other colleagues. Responsibility for Finance Participate in ensuring the effective use of all financial resources in providing and delivering the service within its financial constraints.. Demonstrate awareness of the need for cost improvement programmes within the Service. Promote effective utilisation of resources. Responsibility for Human Resources Demonstrate own tasks to new starters Adhere and promote Trust policies, procedures and guidelines and maintain the Professional Code of Conduct. Ensure compliance with the Mandatory Training Policy in accordance with Trust policy. Responsibility for Health & Safety Summon Security personnel to the department as and when required using own initiative To comply with all Health and Safety issues taking a proactive role by managing the Health and safety of themselves and others at all times where practicably possible. To take individual responsibility for managing risks within own working environment, complying with Trust regulations around reporting and managing risk reduction strategies. To be involved in managing related risk assessments and effectively taking care to include others that may be affected by their actions. To be pro-active regarding potential Health and Safety issues. Responsibility for Teaching To be involved in any job related training in order to maintain quality standards To have a good understanding of the Patient Administration System and other Trust Information systems. To have a sound knowledge of hospital services to enable smooth progression of access requests through non elective / elective services. To support and offer guidance by using personal experience to evaluate and provide feedback on any learning opportunities that may arise. Recognise and accept responsibility for own personal development.

A Vacancy at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust.


PLEASE NOTE THAT THIS IS A VERY PHYSICALLY DEMANDING ROLE AND REQUIRES THE CANDIDATE TO FILE, MOVE AND HANDLE LARGE QUANTITIES OF HEALTH RECORDS



Shortlisting is based on the person specification, therefore, when completing your supporting statement, please refer to the person spec, demonstrating in your application how you match all points, providing examples of experience, understanding and transferable skills.



The Healthcare Operations Department are looking to recruit anAdministrative Support Worker to join our medical secretarial team. This is a full-time post, working 9am to 5pm Monday to Friday, based at Leigh Infirmary



We are looking for an enthusiastic and motivated individual to join our friendly team. You need to be reliable and flexible. Previous experience in an NHS setting is not essential, but desirable.



Our ideal candidate will have initiative, excellent customer service and computer skills. You will be required to undertake a range of administrative tasks, provide support for the medical secretaries, dealing with correspondence and scanning.

The post holder will provide an administrative support service to Consultant PA’s and the ‘virtual’ clinical secretary pool to enable them to deliver an efficient and effective PA service.

You will be required to undertake a range of administrative tasks, providing support for the medical secretaries, dealing with correspondence and scanning.You may also be required to undertake general typing duties as and when required.

Choose Well – Choose WWL

Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

The main duties of this role are

· Contributes to the provision of general office duties including filing; text and data input to Trust patient information systems; collection and distribution of case notes; and opening, sorting and distribution of post and general office management duties (photocopying, scanning, faxing documentation) as required.

· Providing general typing and word processing support as and when required.

· Assisting colleagues in providing cover for divisional secretarial administration and typing duties.

· Knowledge of basic office procedures

Planning and Organisational Duties

· Distribution of patient pathway documentation e.g. admissions, theatre, outpatient procedures within the required timescales.0

· Supporting / rotating through other areas of the service including the records library and other areas of Healthcare operations

· Distribution and collection of patient notes and post

· Undertake filing and pulling of records / case notes

· Undertake note-taking when required

· Maintaining accurate, timely and legible records.

· Maintaining consistency within standards of patient care.

· Responsibility for all records (including patient health, financial, personal and administrative) that they gather or use as part of their work within the Trust. The records may be paper, electronic, microfiche, audio or x-ray images.

Communications and Key Working Relationships

· Answer telephone calls, responding to general enquiries, and taking and passing on of messages.

· Using the spoken and written word and being sensitive to those who are vulnerable or do not have English as their first language.

· Assisting in the establishment of communication systems with all staff, patients and relatives to promote understanding and good will.

· Promote the ethos of continuous improvement disseminating any new knowledge gained to other colleagues.

Responsibility for Finance

· Participate in ensuring the effective use of all financial resources in providing and delivering the service within its financial constraints..

· Demonstrate awareness of the need for cost improvement programmes within the Service.

· Promote effective utilisation of resources.

Responsibility for Human Resources

· Demonstrate own tasks to new starters

· Adhere and promote Trust policies, procedures and guidelines and maintain the Professional Code of Conduct.

· Ensure compliance with the Mandatory Training Policy in accordance with Trust policy.

Responsibility for Health & Safety

· Summon Security personnel to the department as and when required using own initiative

· To comply with all Health and Safety issues taking a proactive role by managing the Health and safety of themselves and others at all times where practicably possible.

· To take individual responsibility for managing risks within own working environment, complying with Trust regulations around reporting and managing risk reduction strategies.

· To be involved in managing related risk assessments and effectively taking care to include others that may be affected by their actions.

· To be pro-active regarding potential Health and Safety issues.

Responsibility for Teaching

· To be involved in any job related training in order to maintain quality standards

· To have a good understanding of the Patient Administration System and other Trust Information systems.

· To have a sound knowledge of hospital services to enable smooth progression of access requests through non elective / elective services.

· To support and offer guidance by using personal experience to evaluate and provide feedback on any learning opportunities that may arise.

· Recognise and accept responsibility for own personal development.


This advert closes on Wednesday 13 Nov 2024

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other. Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

An exciting opportunity has arisen for a Senior Service Manager with line management experience, ideally in a care setting to join a leading charitable organisation in the health and social care sector, offering excellent benefits.

As a Senior Service Manager, you will offer expert guidance on safeguarding concerns and serve as a role model for the operations management team. This full-time role offers salary ofCirca £32,000 per annum plus £25 per out of hour shift payment.

You will be responsible for:

- Supervise service provision, addressing gaps and optimising resources.

- Develop and implement strategic plans aligned with the business goals.

- Lead care professionals, participate in Out of Hours, and contribute to continuous improvement.

- Attend Care Worker team meetings and contribute as needed.

- Investigate HR / Employee relations concerns within the care team.

- Collaborate with Training and Compliance Manager to ensure sector compliance.

- Work with Recruitment Coordinator on staffing requirements.

- Conduct comprehensive performance reporting.

- Address pays queries and invoice issues from unpaid carers.

- Conduct monthly themed audits of the sector.

What we are looking for:

- Previously worked in a similar role such asCare Manager, Registered Manager, Home care Manager orcare supervisor.

- Prior line management experience, ideally in a care setting.

- Background in a leadership role.

- Willingness to commence NVQ Level 3 and/or Level 5 in Health and Social Care.

- Care Certificate, knowledge of CQC regulations, and Health Care Act.

- Familiarity withsafeguarding protocols.

- Strong understanding of (unpaid) carer needs.

- Valid UK driving licence with a roadworthy car.

Working hours:35 hours per week

What's on offer:

- Competitive salary

- Pension scheme

- Life assurance

- Referral programme

- Refer a friend scheme

- 45p per mile (subject to change based on fuel prices)

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

An exciting opportunity has arisen for a CareService Manager with experience in Health & Social Care to join a leading charitable organisation in the health and social care sector, offering excellent benefits.

As a CareService Manager, you will lead and manage a team of care colleagues, providing support and ensuring they have the necessary tools to perform their roles safely and effectively.This full-time role offers salary ofCirca £28,000 plus £25 per out of hour shift payment. This role does not offersponsorship.

You will be responsible for:

- Conduct regular meetings with the Senior Service Manager to discuss progress and ensure all regulatory requirements are met.

- Oversee compliance with regulations set by the Care Quality Commission and Surrey County Council, implementing necessary improvements as needed

What we are looking for:

- Previously worked in a similar role such ascare coordinator, care supervisor,Care Manager, care service manageror home manager.

- Experience in Health & Social Care.

- Background inmanaging a remote team of field staff.

- Previous line management experience, ideally in a care setting.

- Possess Care Certificate and knowledge of CQC regulations & Health Care Act.

- Strong understanding of (unpaid) carer needs.

- Excellent leadership skills.

- Valid UK driving licence with a roadworthy car.

- Right to work in the UK.

What's on offer:

- Competitive salary

- Pension scheme

- Life assurance

- Refer a friend scheme

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

CAS2 Maintenance Helpdesk Administrator

Contract: Full Time, Permanent

Hours: 40hrs per week

Monday- Friday 9am-5pm, with 1 hour lunch break

Salary: £24,648

Location: Derby

Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.

Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.

We have an exciting new opportunity to join Nacro’s national Property Maintenance Helpdesk Team in Derby to contribute to the delivery of efficient and effective repairs and maintenance service across Nacro’s property portfolio.

Who are we looking for?

We are looking for an excellent communicator with sound administrative skills and experience to join the helpdesk team, in processing and monitoring repairs to Nacro’s properties, liaising with Nacro’s operational teams, its contractors and third party agencies.

Experience, Skills & Knowledge Required.

• Demonstrable experience as an administrator. It would be desirable but not essential for this to be in property related services.

• Basic knowledge of property maintenance. This is desirable but not essential as training will be given.

• Good written and oral communication skills and the ability to liaise effectively with contractors and external agencies.

• The ability to work on your own initiative.

• Ability to work under pressure and prioritise workload.

• Competency in the use of Microsoft Excel and Word

• Good organisational and administration skills.

• Good telephone manner.

Duties and Responsibilities include, but are not limited to:

• Resolve repair requests from Nacro staff and service users and order the work to be carried out by either approved contractors, landlords partner agencies as appropriate.

• Obtaining quotes from contractors for higher value works against agreed specifications.

• Develop and maintain effective working relationships with local Nacro operational teams, contractors, landlords and partner agencies.

• Monitor progress in the completion of repair and maintenance work and liaise with contractors, landlords and partner agencies to minimise any delays and ensure targets and KPI’s are met.

• Arrange for the periodic servicing and safety checks of gas, fire and electrical installations and appliances and equipment as required.

• Arrange for fire risk assessments, asbestos surveys and legionella testing to be carried out as required.

• Deal with any complaints about the quality of work carried out and follow up with contractors.

We are ready and waiting to receive your online application.

If you have any questions or would like an informal chat about the role, please contact Katrina Graham at Katrina.Graham@nacro.org.uk

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

The post holder will make professionally decisions, providing safe, evidence-based, cost effective, individualised patientcare. To include; Health Checks o Blood Pressure, Height, Weight, BMI o NHS Health Checks including referrals Health and Well-being o Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being o Support patients to adopt health promotion strategies and encourage principles of self-care o Offer holistic service to patients and their families, developing where appropriate an on-going plan of care/support, with an emphasis on prevention and self-care o Weight Management & Advice Venepuncture Chronic Disease management o Undertake appropriate investigation, clinical observations and interventions following agreed guidelines for patients with chronic diseases CHD, Diabetes and Hypertension, Asthma, CKD Emergency Care o Prioritise health problems and intervene appropriately to assist the patient incomplex, urgent or emergency situations, including initiation of effective emergency care. Wound Management O Removal of stiches and clips o Meet the needs of patients presenting for wound care and use dressing formulary Mental health, adult and child safeguarding o Recognise patients presenting with mental health needs in accordance with the National Framework (NSF) for Mental Health. Raise relevant information with the duty GP. o Recognise adult and child safeguarding situations and act appropriately Learning Disability annual check with clinician/GP Vaccination programmes o Provide vaccination and immunisation programmes for Adults following guidelines for flu, pneumovax, shingles, B12 Infection Control o Monitor fridge temperatures twice daily o Manage vaccination stock when required o Checks of emergency trolley, home visit bag and any other check as required Knowledge of IT O EMIS web o Docman o ICE o Any other package required with in the Practice Patient Profile Activities O Review patient data to work with the nursing team, to achieve focused patient healthcare o Active participation in achieving QOF and Enhanced Services targets and recall demands. Contribution to the implementation of Services

Package Description: Shift Details: Bank Contract At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Package Description: Shift Details: varied At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Manager. ABOUT THE ROLE Your focus as Customer Service Managerwill be to support the General Manager by taking the lead on the sales process and coordinating all admissions and discharges with the Home Administrator. Other responsibilities will include: Greeting people politely and professionally whether in person or by telephone. Ensuring Front of House team answer the phone in line with company policy. Managing the process of show rounds and train staff team to manage to the expected standard. Undertaking competitor analysis to ensure accurate data within the local market. Supporting the General Manager to implement local marketing strategy. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must: Have experience in a previous administration role, sales experience is preferred. Possess effective interpersonal skills and professional telephone manner. Be confident in leading, training and supporting a small team of Customer Service Advisors. Have strong customer relation skills. Be able to prioritise and manage own workload. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other. Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

The main duties of this role are To work as a multi-functional integrated contact centre team, to provide an efficient and effective one stop service for all enquiries and act as an intermediary between customer and service areas. To receive enquiries by telephone, fax, internet and email to the contact centre, take appropriate action and record as required. To identify improvements to the provision of services to the public. To maintain personal and professional development to meet the changing demands of the job, participating in appropriate training activities when required. Book, change and cancel patient appointments were necessary via a number of communication routes including email, telephone and letter To apply Trust and National policies and procedures in order to achieve internal and external targets and deadlines To be responsible for the quality and redirect enquiries by utilising the knowledge and implementation of the booking methodology and waiting time targets Produce and send all patient correspondence and information relating to booking in accordance with procedures and data quality standards. Deal with the cancellation of clinics and rebooking of patients in accordance with instructions and guidelines To book appointments for patients attending outpatient clinics in accordance with booking rules Liaise with the clinical staff and secretaries regarding outpatient appointments Maintain daily contact with colleagues working within the team to ensure priorities are met and targets achieved Develop good working relationships with key stakeholders. The post holder is responsible for promoting a positive image of the Trust service to customers, demonstrating a corporate commitment to patient care. Display a professional attitude at all times when dealing with the general public and colleagues alike whilst using effective communication skills to influence the outcome in issues causing concern. Develop effective communication systems to streamline administration processes by liaising directly with clinicians. Directorate managers and secretaries across clinical services.

Package Description: Shift: varied At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, supportingyour careerdevelopmentwith a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are nowseekingacompassionate,enthusiastic, and dedicatedindividualto join our friendly, award-winning team as Senior Care Assistant. ABOUT THE ROLE Your focus as a Senior Care Assistant will be tosupportand work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open,supportive, andinclusiveenvironment for residents, visitors and staff. Other responsibilitieswillinclude: Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation. Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations. Supporting residents with their medication requirements. Undertaking staff supervisions and supporting staff with their development where required. Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated. ABOUT YOU To be successful in your application, youwill live our values of caring,supportive,honest, respectful, and accountable in all that you do. Our ideal candidatemust: Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability tocommunicate effectively both verbally and in writing. Have a positive attitude to both supporting and nurturing residents and staff. Be responsive and flexible to cover a range of responsibilities. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the lateryearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice forresidents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.