Care Assistant for 32yo man with Duchenne MD F/T@ £14.32/hr in LS8 - FTE - £27.9k

Apply at UKCIL.com. Reference: 19cbabc5

PA for a 32 year old man with Duchenne Muscular Dystrophy in LS8.

£14.32 Clinical rate

MUST HAVE UK DRIVING LICENCE
ANY OR ALL of these shifts:
11 hour waking night shift Saturday 12 Midnight to 11am Saturday morning.
11 hour day shift Sunday 1pm to 12 Midnight.
Also a 11 hour waking night shift Wednesday 12 Midnight to 11am Wednesday morning.
11 hour day shift Thursday 1pm to 12 Midnight.
My name is Ben and I use a wheelchair full time and need help with all my basic movements like my arms, legs and hands. I require 24hr support including for all personal care. I require hoisting from my chair and bed, use a ventilator full time and am fed via a PEG (feeding tube) as I’m nil-by-mouth. Training will be provided if necessary and is very straightforward and nothing to worry about.
I have a Leeds United season ticket, I go to the cinema often and also enjoy music and comedy gigs. Therefore it is essential you have a driver's licence in order for you to take me to such events.

Key Responsibilities

Services

• Personal Care
• Domestic Care
• Social + Leisure activities
• Support to remain independent

Training

• Essential PA Guide
• Moving & Handling

Transportation

• Full UK driving license
• Can drive a motability equipped car

Medical

• Safe Administration of Medication
• Suction (Nasal/Oral)
• PEG Feeding

Please apply by clicking above or at ukcil.com

THIS ROLE IS AVAILABLE FOR QUALIFIED NURSES ONLY

About the Role

Join us as a Registered Nurse at Maria Mallaband Care Group, where you will be empowered to be your best self every day and experience firsthand the transformative power of your care.

As an advocate for our residents, you will play a crucial role in planning daily activities, creating tailored care plans, and ensuring individualised needs and choices are met. Your skills will shine as you champion dignity and safety, serve as a role model to your colleagues, and provide a true sense of purpose to those living with us.

Key responsibilities of the role include:

• Medication administration and care planning
• Providing physical, emotional, and spiritual support to our residents
• Ensuring principles of safeguarding are maintained
• Taking responsibility of shifts as Nurse in charge
• Team management and shift planning
• Infection prevention and control
• Liaising with General Practitioners and Multi-Disciplinary Teams
• Upholding clinical governance standards

About you

Being one of our Registered Nurses means demonstrating compassion, dedication, and commitment towards enhancing the quality of life for others. Your communication skills and attention to detail set you apart, and you continuously seek opportunities to learn and develop your clinical skills. You take every challenge in your stride and your goal is to always achieve the best outcomes.

Previous experience in the role is ideal but not required, and whether you’re a newly qualified nurse or an experienced professional, we are ready to stand by you and support you reach your career goals through tailored training and development.

A few things will be essential to be successful in this role, and these are:

• A Nursing qualification recognised by the UK NMC.
• A valid UK NMC PIN and registration to practice as Registered General Nurse(RGN)/Learning & Disability Nurse (RNLD)/Mental Health Nurse (RMN)
• Ability to perform physical tasks such as assisting residents with their mobility

To ensure we make safe recruitment choices for those in our care, the role will also be subject to Disclosure and Barring Service checks.

What we offer

Join us in our journey to become the best care provider in the UK and your employer of choice! You will be rewarded for everything you do and have access to some fantastic benefits, including:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Paid annual NMC renewal fee
• Flexible working patterns to suit your lifestyle
• Cycle to work scheme**
• Service recognition rewards
• Training support and development opportunities
• Employee Assistance Programme and Wellbeing support
• Discounted gym membership

To find our more about our rewards and what makes us great, visit Careers - Maria Mallaband (mmcgcarehomes.co.uk)

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Our commitment to ED&I

We believe in fostering an environment that celebrates diversity, values, inclusivity, and equity, where everyone’s unique perspective is respected and appreciated. We are committed to providing equal opportunities to all, irrespective of age, gender, race, ethnicity, sexual orientation, or background.

Next steps

Ready to embark on a truly fulfilling career or to re-discover your passion? Apply today and become an essential part of our team, creating happier futures together for you and those in our care.

Willow Bank Nursing Home

Willow Bank Nursing Home is located just off junction 46 of the M1, east of Leeds. Local shops, library, hairdressers, surgery, pharmacy and public house are all within walking distance. Willow Bank is a large 1950s property that provides accommodation for residents with both double and single rooms all of which have en-suite facilities. All rooms are fully carpeted and decorated to a high standard. Residents can enjoy a well maintained garden and two sun lounges during summer months. There is a large dining room leading out to a terraced garden area and a quiet lounge with a dining area and kitchenette. There is a large car park which provides space for up to 14 cars.

Proud member of the Disability Confident employer scheme

About the Role

As a result of continued growth and development within the Marketing Department, we are searching for a passionate and creative Marketing Assistant to join our team based in Leeds.

Are you an enthusiastic, experienced Marketing Assistant looking for your next opportunity? we’d love to hear from you!

Would you thrive in an open environment with a culture focused on delivering exceptional care for those that live with us? This role is ideal for someone who works well both individually and as part of a team, with a go getter attitude that would enjoy the variety and creativity of the position.

This pivotal role forms a key part of the Marketing team and will assume full responsibility for admin duties which support Group marketing activity. With an ambitious marketing strategy in place, the aim is to further attract attention and recognition across the care sector and beyond.

With almost 80 Care Homes and an impressive newbuild programme, we offer a challenging and rewarding environment for proactive and innovative individuals to flourish and develop.

Key Tasks

• To manage and execute effective Marketing Admin tasks to support the delivery of groupwide marketing and communication activities
• To demonstrate strong organisational and prioritisation skills, and the ability to manage own workload whilst working under pressure
• To support in the creation, delivery and implementation of marketing campaigns in line with MMCG marketing strategies that aim to deliver against commercial objectives
• To act as the ‘face’ of the centrally based team, being the first point of contact for booking of print and marketing jobs, marketing queries etc.
• To work as part of the team to provide and further develop the support required for the external Lifestyle and Sales teams eg. helping with venue booking, training and event attendance and evaluation etc.
• To help further establish support services across all channels to raise awareness, attract and help convert enquiries etc.
• To support the Digital Marketing team where required to adopt new approaches to further improve online performance and visibility via website, carehome.co.uk etc
• To demonstrate good stakeholder management skills to encompass interaction with internal colleagues, external agencies etc.
• To support the working within and maintenance of the MMCG brand identity standards across all channels

What are we looking for?

• Minimum 1 year experience within a creative marketing environment, working both individually and as part of a team
• A strong attention to detail with excellent literary skills
• Demonstration of a commitment to high standards of delivery with a strong customer focus and a hands-on approach
• Excellent communication skills, with experience of proposing new ideas and ways of working with confidence
• Some knowledge of Print and Print Production Processes advantageous
• A good working knowledge of a variety of IT systems including Microsoft Office, experience of using Adobe would be advantageous.
• A positive approach and a passion for business and the role that marketing plays within it
• Experience of involvement in managing budgets with sound commercial acumen
• This role will be based in our Leeds Head Office but with a willingness to travel more widely on occasions when required – this could be for home visits as part of induction or attendance at events
• Full driving licence (preferable)

Our Benefits

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• Pension Scheme with Royal London
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership
• 25 days holiday with the option to purchase more

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Proud member of the Disability Confident employer scheme

About the Role

Are you an enthusiastic, experienced Digital Marketing Coordinator looking for your next opportunity? We’d love to hear from you!

As a result of continued growth and development within the Marketing Department, we are searching for a passionate and skilled Digital Marketing Coordinator to join our team based in Leeds.

Would you thrive in an open environment with a culture focused on delivering exceptional care for those that live with us? This role is ideal for someone with varied marketing experience, who enjoys the creative and technical aspects of marketing, whilst working alongside a team. Someone with a go getter attitude that would enjoy playing a pivotal role in highlighting the great work that we do and helping to support the wider business goals.

Working with several internal stakeholders, this role would play a key part in the continual development of the Marketing strategy and touch on all digital platforms across the Group.

With almost 80 Care Homes and an impressive newbuild programme, we offer a challenging and rewarding environment for proactive and innovative individuals to flourish and develop.

Key Tasks

• Manage and maintain the company website, with the ability to update software, make content changes, and develop the site to better serve our customers.
• Help to create compelling content to be used across our digital platforms.
• Assist the Sales team / Call centre in generating high quality leads through campaigns, initiatives, and ongoing channel development.
• Track, analyse, and report on the success of marketing activity and provide insights and recommendations for improvement.
• Conduct market research to inform marketing activity.

What are we looking for?

• Minimum 3 years experience of working marketing environment, working both individually and as part of a team
• Degree in Marketing, or equivalent training
• Technical website knowledge, experience with Drupal or similar CMS is advantageous
• Basic knowledge of HTML/ CSS
• Familiarity with Google Analytics, Google Tag Manager & SEO Tools
• Excellent communication skills, with experience of proposing new ideas and ways of working with confidence
• Adobe creative suite experience, with a focus on video editing software would be advantageous.
• A positive approach and a passion for business and the role that marketing plays within it

Our Benefits

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• Pension Scheme with Royal London
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership
• 25 days holiday with the option to purchase more

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Proud member of the Disability Confident employer scheme

IT Support Manager

Leeds / Manchester Office + Home working

Up to £50,000

Your new role

I am currently recruiting for an IT Support Manager for a legal firm to support the IT Helpdesk in both the Leeds and Manchester office. This role will take overall responsibility for delivering IT support services to the Manchester and Leeds offices to achieve clearly stated business goals and performance targets. Responsibilities will include all aspects of day-to- day management, involvement in firm-wide projects and co-ordinating with the teams in other offices to deliver a high standard of IT service consistently across the firm.

Responsibilities

Manage the day-to-day delivery of the IT service functions within the Leeds & Manchester offices and ensuring the effective deployment and usage of resources to the firm's users. Working with colleagues across the firm to ensure standards of service are maintained and consistent.

Establish and operate systems to monitor progress, capacity and performance of systems taking corrective action where standards are nearing pre-determined thresholds.

Recognise and actively seek ways to exploit IT to address complex business issues both of a standard and innovative nature.

Ensure the necessary processes and procedures are in place to maintain or recover the delivery of systems and services in the event of any physical, technical or environmental disaster or major disruption to normal service.

Represent the Firm at a high level, both externally and internally, formally and informally, to establish the IT support team as a credible business function.

Advise the Firm's users and management regarding the delivery, cost, availability and functionality of services and systems and develop an effective partnership with suppliers and users.

Be approachable and available to staff and colleagues alike.

Responsible for assigned technical development projects and ensuring these projects are completed within planned timescales and resource estimates.

In cooperation with the Director of IT and the IT services manager, be responsible for all aspects of managing the Manchester and Leeds IT support team including:

Training new and temporary staff by designing induction programmes and monitoring progress.

Ensuring adequate staff cover during holidays, sickness, lunch breaks and absence.

Conducting annual performance review meetings, ensuring staff are aware of the standard of work required and monitor performance, as required.

Training and developing staff to ensure they have the skills and knowledge to meet job and department objectives.

Attending any meetings or training sessions as required

Carrying out any further duties as required by the Director of IT or IT services manager

Experience needed

Previous knowledge of legal applications e.g. document management systems, customer relationship management systems, practice management systems, digital dictation and case / matter management

Excellent working knowledge and understanding of Microsoft operating systems, server and client, Microsoft 365, Intune (MDM)

Experience supporting modern workplace technologies such as AV and Room booking systems

Good understanding of user hardware (user devices - laptops, mobiles) and working styles

Previous supervisory experience and ability to delegate tasks effectively

Previous experience of performing a similar role in a comparable environment

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Undertake, record and follow guidelines for the tasks for which you have received appropriate training Urinalysis and preparation of specimens for investigation by the pathology laboratory Measuring and recording following physiological measurements in routine presentations: Blood pressure Pulse rate and rhythm Temperature Height and weight body mass index Routine Blood Tests MMSE Test NHS Health checks Part one of Diabetic checks Hypertension monitoring and other long-term conditions Visual acuity Venepuncture ECG Basic dressings Prepare and maintain environments during and after patient care interventions Perform new patient health checks Recognising changes in pts CBS- Must be reported Provide chaperone services for patients and clinicians Assist in raising awareness of health and well-being, and how it can be promoted Give accurate and appropriate information to patients and groups within own competence

To provide a high standard of clerical/reception service to patients and the department, adhering to departmental guidelines and policies. The post holder will receive and check documentation, reports, patient information, processing appropriately, within departmental guidelines, including entering information on to the appropriate IT system, and retrieve information as and when required. To process patient and other documentation. To be the first point of contact for patients and other visitors to the department. To provide an administrative/clerical service to the department/team. To support the delivery of a high standard of service to patients, staff and Trust departments. 3. ORGANISATIONAL CHART 4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Process patient correspondence/documentation, letters, reports and other documentation. To greet patients and visitors to the department, providing an efficient and courteous service Check/enter patient details on the Patient Administration and other Systems. Prepare patient documentation for processing, including inputting or scanning Report and respond to any system faults and errors. Maintain and update patient/departmental databases, prioritising within departmental guidelines and escalating unresolved situations/issues to appropriate line manager Answer general telephone enquiries and requests to retrieve patient and other documentation. To ensure that requests for information are dealt with in an efficient and timely manner. Follow Departmental/Trust disposal and destruction procedures of confidential documentation, in line with Data Protection Act and Confidentiality. Collect and deliver patient documentation/reports around Trust when required. To deal with telephone and in-person queries from patients and relatives, Trust staff and external agencies. To refer queries or concerns regarding patients and other visitors to the department to appropriate senior staff. Assisting to maintain high standards of care, including:- - Maintain a safe working environment, reporting incidents, accidents, complaints - Understand the need to maintain and respect patient confidentiality - Participate in in-service training - Participate in mandatory training annually - Participate in annual performance appraisal Visit and/or work at other designated Trust sites as required to ensure continuity of service/patient care. General office work and any other duties assigned by the Supervisor/Team Leader or Manager, which may include:- Maintain appropriate/agreed levels of stock and non-stock items, including stationery Maintain diaries for senior staff 5. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally, the following are core values which relate specifically to this post: The jobholder will place a high value on the quality of service by ensuring that all patient documentation is received and checked, and processed appropriately, in line with departmental procedures Respect the contribution of all members within the team/department and the importance of working together to ensure a high standard of patient care Commitment to contributing to a quality service in an efficient and effective manner, implementing agreed improvements to reflect services needs/changes. Recognises the importance of Data Protection and confidentiality Be aware of what information can be disclosed to staff, patients and other agencies Have understanding of Health and Safety rules and individual responsibilities in relation to acts and omissions Have a logical and problem-solving approach to issues that arise Integrity, openness and honesty Able to work across both Trust main sites 6. WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT) Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition. 7. INFECTION CONTROL The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. 8. HEALTH AND SAFETY / RISK MANAGEMENT All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed security and safer working procedures, and reporting incidents using the Trust Incident Reporting system 9. EQUALITY AND DIVERSITY The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. 10. TRAINING AND PERSONAL DEVELOPMENT CONTINUOUS PROFESSIONAL DEVELOPMENT The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. 11. COMMUNICATION & WORKING RELATIONSHIPS The need for excellent customer care skills Good standard of written and spoken English Be aware of, and demonstrate commitment to the Trusts departmental policies and procedures Maintaining a safe environment and their responsibilities in relation to acts and omissions 12. SPECIAL WORKING CONDITIONS i) PHYSICAL EFFORT: Frequently lifting and sorting heavy boxes filled with patient and other documentation. Sorting, filing, and general handling of documentation. Constant requirement for sitting in a restricted position as well as a requirement to use specialist equipment, eg steps to file and retrieve documents, trolley to move bulk documentation. Requirement to work at any site within the Trust, in order to meet the needs of the service. ii) MENTAL EFFORT: Constant requirement for prolonged concentration. Constant working to departmental deadlines and service level agreements iii) EMOTIONAL EFFORT: Potential for some exposure to distress and emotional circumstances, for instance when dealing with patients and carers. iv) WORKING CONDITIONS: Potential problems with extreme temperatures-cold in winter, extreme heat in summer in some filing/storage facilities. Potential for dusty dirty conditions in filing/storage facilities causing breathing problems.

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.




Join our IT Service Desk Team, where you'll be at the forefront of supporting and maintaining critical IT systems, providing fast and efficient desktop and application support to all business users.

We’re looking for a dynamic individual to deliver flexible IT support, including some out of hours and weekend work. both in-person and remotely. Your key responsibilities will include managing tickets and resolving IT issues promptly, ensuring incidents are closed within SLA targets.

You’ll work closely with customers and internal teams to maintain seamless operations and service excellence.

About Aramark UK

Welcome to your ultimate food service partner, revolutionising the way organisations across the UK dine. With a dynamic team of over 10,000 passionate professionals, we’re here to elevate your food experience, wherever you are
- be it in Business and Industry, Sports and Entertainment, Education or Defence.
Every single day, we whip up over 265,000 delicious meals, keeping our customers satisfied and energised. Join us on our exciting growth journey.




What’s in it for you:



- £28,000 / per annum for a 37.5 week
- Pension scheme and life assurance benefits
- Generous annual leave that increases in line with service, with the opportunity to buy extra
- Access to an employee benefit scheme that offers discounts across hundreds of retail and leisure providers
- Employee Assistance Programme and in-house Mental Health Champions
- FOOD! A plethora of opportunities to attend in-house events and try out the culinary genius of our teams (we are a food business after all!)





A day in the life of an IT Support Analyst:



- Provide technical support via phone, portal, email, or remote desktop
- Respond to support queries quickly and professionally
- Own fault tickets and proactively resolve customer issues
- Log and document all support requests in the ticketing system
- Manage incidents using standard tools and processes
- Support and maintain Windows 10/11 PCs and O365 applications
- Escalate tickets for timely resolution within the team or to the Manager
- Assist with onboarding new users and IT equipment setup
- Install authorised software
- Handle asset lifecycle management
- Deliver top-tier customer support
- Meet internal goals for incidents, requests, and problems
- Contribute to policy, process, and procedure improvements
- Build strong relationships with business users and customers
- Install, maintain, and support new applications
- Stay updated on the latest tech advancements
- Provide mobile device and printing support
- Perform other duties as needed within the role





You’ll be set up for success if you have:


Essential:

- 2+ years working within a technical services support desk
- Experience supporting Microsoft Office 365; 2010 and newer
- Understanding of ITIL framework
- Experience supporting a corporate Microsoft Office 365 environment


Desirable:

- ITIL Certified
- CompTIA Certifications
- Previous experience using ServiceNow and Cisco Finesse
- Active Directory administration
- Knowledge of Exchange and O365 administration
- General WAN/ LAN trouble shooting
- Knowledge of Microsoft OS, MacOS, iOS/iPadOS/Android


If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.

Specialist Support Worker

Leeds

£87.30 - £100

Immediate Start

Qualiteach Yorkshire are currently looking for an outstanding Specialist Support Worker to support one of our local SEN schools within Leeds.

The role will be working within a SEN school supporting students who have a range of needs including ASC, SEMH and other additional needs which can create a barrier to learning.

The school itself is easily accessible via car and public transport and has a fantastic reputation.

This is a temp to perm opportunity, starting immediately. The school is open to applications from candidates with prior SEN experience who are seeking a part-time opportunity.

What you will need:

· A range of behaviour management techniques

· To have worked with learners with a range of needs

· The ability to re-engage a young person in learning through a range of methods

· To be able to commit to working at the school for long period of time

· Worked with KS1 & KS2 learners

Benefits of working with Qualiteach Ltd:

When you work with Qualiteach, you will have access to a range of expertise and advice as well as benefits. We can provide you with:
- Competitive pay rates
- 24/7 access to a personal consultant who is an expert in Education recruitment
- Access to a huge range of roles across our network
- Ongoing training and support

As a Business Support Officer, you'll play a pivotal role in providing efficient administrative and Business this HR&OD Employee Relations team. Your responsibilities will encompass wide and varies business administrative support to ensure seamless operations and the highest standards of service delivery.

The Business Support Officer will provide business administrative support that will assist in the mechanisms that aim to motivate employees and reinvigorate their passion or work ethic and increase effective leadership throughout the organization. The post holder will work as part of a team in delivering an efficient and effective Business Management Support service.

Provide efficient and effective administrative support to the senior members of the team through some or all of the following:

• Organising and planning events as directed, providing all necessary supporting in local materials.
• Plan and co-ordinate appointments, including rearranging and prioritising as appropriate.
• Provide support to senior team meetings including organising meetings, booking rooms, and ensuring papers are ready and distributed for meetings
• Undertake the organisation and planning of events as directed.
• Organise travel arrangements for the wider team, booking rail and accommodation in accordance with policy.
• Gather information and undertake enquires for the team and the wider group as and when is necessary. Service Improvement
• Develop and maintain effective electronic and paper filing systems ensuring information is secure and accessible to other team members.
• Create databases and spreadsheets. Input, monitor and check data produced and required for on-going and finite activities.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

Act as a point of contact for teams, dealing and responding effectively with complex queries from a wide range of stakeholders
• Be the key point of contact for enquiries and advice for the team
• Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in an appropriate and timely manner.
• Handle routine correspondence and draft routine responses, ensuring that it is accurate and provided in a timely manner.
• Ensure that any complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate.

• Prepare agendas, take minutes, track and follow up on actions and distribute of notes of meetings.
• Working together with other administrators/PA’s across the organisations to provide an effective network of communication including dealing with visitors and being flexible to cover other administrators’ general duties. Finance and Resources
• Provide cross cover for colleagues as required. Policy and Service Development
Secondments



Applicants from within the NHS willbe offered on a secondment basis only, agreementshouldbeobtainedfromtheiremployerpriortosubmittingtheapplication.


This advert closes on Monday 25 Nov 2024

In particular, the post holder will: Provide a high level, professional and confidential service to the Deputy Directors, covering all aspects of secretarial, administrative and organisational support, with a key responsibility being diary management; Provide high quality and efficient project and administrative support, including information management, supporting project reporting and analysis. Organise meetings/events (including those with local sites and other external stakeholders), ensuring attendees receive accurate and timely information and that agendas are circulated in advance Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously. Ensuring that all communications materials are up to date and communicated through appropriate channels, liaising with stakeholders where appropriate. Supplying the relevant information required for financial management, supporting the Business Manager raising purchase orders, checking invoices for payment etc. Support the management of projects across the units Have lead responsibility for discrete pieces of work Running and collating reports which may include reports to the Board and senior management as required. Developing and maintaining effective electronic filing systems, to ensure that information is kept securely and is accessible to other members of the team

JOB PURPOSE To be responsible for training and day to day supervision of Biomedical Support Workers within the section To collect, receive and assist in the processing of clinical diagnostic specimens for testing To undertake routine and more complex clinical technical investigations, following standard operating procedures, some of which may be under supervision To communicate effectively with colleagues and other healthcare staff JOB DIMENSIONS As a Biomedical Support Worker Higher Level you will work as a member of the departmental team. As part of the team, you will be expected to perform a range of routine and more complex investigations some of which may be under the supervision of more experienced scientific and technical staff. You will gain the knowledge and skills necessary to contribute towards the provision of an accurate and timely service for patients. You will be expected to apply professional judgements and specialist skills to technically complex and sometimes difficult situations, and how to work, often under pressure, either independently or as part of the team. Within the team you may be required to organise the tasks of support workers. You will be required to communicate information, often related to patient management and care, to colleagues, healthcare staff and other organisations KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED In order to carry out the job sufficiently and effectively you will have successfully studied to A-level standard, preferably in sciences or other equivalent qualification. You will develop your competencies and further your knowledge in all aspects of the speciality through practical experience, in house training and structured study subject to the requirements of continuous professional development (CPD). In addition, basic computer skills are essential to carry out your work. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values CORE BEHAVIOURS AND SKILLS In order to work effectively in the role the job holder must be able to demonstrate a number of attributes. These abilities will include: - To gain new knowledge through experience, formal study and participation in relevant training schemes - To become an integral member of a team providing a clinical technical service - To work independently when and as directed by supervisors - To communicate clearly and effectively whether orally, graphically or electronically - To plan the designated workload and assist in the organisation of tasks undertaken by support workers - To work with precision and follow accurately the documented laboratory standard operating procedures - To operate highly complex laboratory equipment safely and efficiently - To input and extract patient data from the laboratory computer system - To demonstrate relevant tasks to others as appropriate - To contribute actively towards the improvement of service quality by participation in relevant discussions with other team members - To remain competent in established procedures and to develop new skills as experience is accrued. - To participate actively in the departmental appraisal scheme - To take account of changes in service delivery by demonstrating a flexible approach to work CORE KNOWLEDGE AND UNDERSTANDING As the job holder you will acquire sufficient knowledge and understanding to: - Carry out a range of basic and more complex technical procedures. This will include instruction in the safe and effective use of highly complex laboratory equipment. You will understand the need to report adverse events in the event of errors and failures. - Participate actively in departmental internal and external quality assurance schemes. Your level of knowledge and understanding will allow you to recognise when expected levels of quality have not been met. - Participate in the maintenance of a safe working environment. This will include an awareness of the hazards associated with your work. In addition you will be made aware of any suitable actions to take in the event of breaches in health and safety. Such hazards include fire, manual handling, breach of security, controlled and uncontrolled exposure to chemical, biological and radioactive materials. - Maintain patient confidentiality. You will recognise the absolute requirement to protect sensitive information that is related to patient care. - Observe the requirements of departmental policies relating to service provision, for example sample labelling and adverse event reporting. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY - To perform, sometimes under supervision, appropriate technical laboratory procedures and tasks that are consistent with the job holders level of knowledge, skills and experience. - To develop your competences in the department and to perform tasks accurately and in accordance with departmental standard operating procedures. - To participate in departmental research and development projects, audit processes and support appropriate clinical trials involving the laboratory - To enter, manage and retrieve patient information using the laboratory computer system. - To communicate accurately sensitive and complex information to users of the service in a manner that is in accordance with departmental procedures - To demonstrate relevant job related tasks to new or more junior staff - To actively participate in the laboratory quality assurance programme - To contribute to general departmental management, for instance, by assisting in the ordering, receipt and control of consumables This list is not exhaustive and the changing needs of the service from time to time may require the development of other appropriate tasks and skills. These will be fully discussed with the post holder in advance of their implementation. The Pathology Department of Leeds Teaching Hospitals NHS Trust is located on several sites. Subject to consultation, the post holder may be required to work in a laboratory based at an alternative site as required by the Laboratory Manager. In addition the Trust requires compliance with a number of corporate policies and procedures. These policies will be discussed with your line manager during your period of induction and further information is available from the Trusts intranet site. Health and Safety/Risk Management All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed safe working procedures, and reporting incidents using the Trust Incident Reporting system. Infection Control The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. Equality and Diversity The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. Patient and Public Involvement The Trust has a statutory duty to involve patients and public in evaluating and planning services. All staff have a responsibility to listen to the views of patients and to contribute to service improvements based on patient feedback. Training and Personal Development Continuous Professional Development The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. Respect for Patient Confidentiality The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role. COMMUNICATION & WORKING RELATIONSHIPS As the job holder you will communicate and work directly or indirectly with a diverse range of other staff. Those shown below are examples: Internal - Junior staff, colleagues, supervisors and managers within the speciality - Pathology staff working in other specialities - Members of clinical teams including nurses, doctors and other practitioners - Administrative and secretarial staff External - Staff in primary care facilities - Staff in other hospitals - Staff in non NHS organizations (for example suppliers of consumables) SPECIAL WORKING CONDITIONS As the job holder you will be required to work in a clinical laboratory environment. As such you will work under controlled conditions where chemical and bio-hazardous materials are handled. For your own safety you will be required to wear appropriate personal protective equipment and for this you will receive training. Frequent periods of light and occasional periods of moderate physical activity related to the functions of the laboratory may be expected.

Requests for appointments and marking in patients arrival for appointments. Requests for certificates and repeat prescriptions. Applications to register with the Practice. The control of confidential material ie: hospital letters, referrals. Dealing with additional enquiries if necessary. Supporting the clinical teams ie: Doctors and Practice Nurses/HCA. Using the computer for reception activities a) Patient registrations/changes. b) Prescriptions c) Data Input Delivery of Quality and Outcomes Framework (QOF) & Enhanced Services. Filing correspondence and documentation.

An exciting opportunity has arose to join our Pharmacy, Optometry and Dental team (POD) as a Business Support Officer. This role is a key part of the business support functions to primarily support with business needs, therefore we are seeking an organised and efficient administrator to join the team.

The core responsibilities include:
• Provide a high level, professional and confidential PA service, covering all aspects of secretarial, administrative and organisational support
• Provide diary management and administrative support for the wider senior team as necessary
• Arrange meetings and events and support the handling of travel and accommodation bookings
• Timely preparation and circulation of agendas, secretariat/minute taking as required.
• Support the Business Manager in HR and recruitment - arranging interviews, and tracking annual leave
• Support procurement, including raising purchase orders and receipting invoices.
• Assist in the production of reports, statistics research and other operational duties as required
• Administrative support for governance and assurance requirements
• Monitoring of shared inboxes including holding the pen on FOI’s etc

Our ideal candidate would have:
• Experience of working in a range of administrative roles in the NHS or similar organisations
• Experience of using common IT packages such as Excel, PowerPoint and Microsoft Teams
• A keen interest in learning and developing their skills

As Business Support officer the post holder works as part of this dynamic high-profile team providing an effective strategic support function delivering improved access to general practice services.

The post holder will form part of a team working across the Primary Care Group and assigned to support programme areas according to overall strategic priorities and resource needs.

Primary Care Group programme areas currently include:
• Primary Care Commissioning
• Primary Care Insights and Delivery
• Improving access to general practice services
• Community Pharmacy strategy, contract negotiation & commissioning
• Dental and Optometry strategy, contract negotiation & commissioning

In addition, the post holder may be asked to undertake any other reasonable duties required. It should be noted that as programmes are evolving portfolios may be subject to change over time as the work develops. This job description will therefore allow full flexibility for the post holder to lead priority projects in an evolving way, across the directorate.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.

In particular, the post holder will:
• Provide a high level, professional and confidential service to the Deputy Directors, covering all aspects of secretarial, administrative and organisational support, with a key responsibility being diary management;
• Provide high quality and efficient project and administrative support, including information management, supporting project reporting and analysis.
• Organise meetings/events (including those with local sites and other external stakeholders), ensuring attendees receive accurate and timely information and that agendas are circulated in advance
• Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.
• Ensuring that all communications materials are up to date and communicated through appropriate channels, liaising with stakeholders where appropriate.
• Supplying the relevant information required for financial management, supporting the Business Manager raising purchase orders, checking invoices for payment etc.
• Support the management of projects across the units
• Have lead responsibility for discrete pieces of work
• Running and collating reports which may include reports to the Board and senior management as required.
• Developing and maintaining effective electronic filing systems, to ensure that information is kept securely and is accessible to other members of the team


This advert closes on Wednesday 27 Nov 2024

The successful candidate will work alongside our Trauma Informed Mental Health Pracititoner in the Rough Sleepers Mental Health Service, and its partner organisations, supporting those in the community who are rough sleeping or at most risk of rough sleeping. You will be: o Providing direct support to service users sleeping rough in the community in the form of outreach support, this means extensive travel across the post codes of Leeds to meet the needs of the service o Joining our partner service, CGL for regular outreach work travelling across the city of Leeds and its surrounding areas to meet the mental health needs of service users o Spending time at St Annes Resource Centre on York Steet, Leeds, to provide mental health support for service users and staff at the Help Hub o Attending team meetings each week with the Rough Sleepers Mental Health Team and meetings with the Street Support Teams o Demonstrating and role modelling person centred approaches to service users and staff o Contributing to the triaging, assessment, planning and evaluation of support for individuals accessing our service o Working closely with our partners across the city to work in an integrated way to provide a psychologically informed approach in the work we do o Completing case notes and documentation effectively and within a timely manner on our record keeping systems o Keeping up to date with interventions and relevant information regarding mental health in homelessness You will have: o Excellent verbal and nonverbal communication skills to work with both our service user group and support staff o The capacity to embrace change and be proactive o Experience of working with mental health, complex needs and vulnerabilities in a community/outreach setting providing psychosocial interventions o Experience of managing a caseload o Excellent self-motivation and the ability to work independently with minimal supervision whilst accessing appropriate support when required o Experience of inter-agency and multi-disciplinary working o Good organisational skills including time management and planning workload o Recognition and escalation of safeguarding concerns contributing to risk management o Flexibility and a responsive attitude to service need including willingness to work across city at varying times to service need. The working days are Monday to Friday. Flexibility is required to meet service and service user need. However, there may be a requirement for some early morning or evening hours to meet service demands. This is a full time, permanent role. The ability to travel across the city of Leeds and its surrounding areas in a timely manner is essential. To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read theCandidate Guide to Values Based Recruitment. This document provides you with information to help you apply.