Total 175 Others level Customer Service job vacancies in Portsmouth, PO1 2AL

Service Advisor

- Starting salary between £25,250-28,370 per annum pending experience/brand accreditation.
- Bonus scheme providing an uncapped on-target-earnings of £34,000+ per annum.
- 22 days annual leave plus the 8 bank holidays and your birthday off work.
- Full in-house and manufacturer-accredited training provided.
- Workplace pension scheme.
- Access to many internal benefits including life assurance, a car benefit scheme, and staff purchase discounts on parts. Servicing, and MOTs.
- Working hours from Monday to Friday 8:00am-6:00pm with 1 in 2 Saturday mornings 8:00am-1:00pm.
- Saturdays to be moved to 1 in 3 with a fully efficient service team.

We are currently advertising on behalf of an Automotive premium franchised approved car dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Bath area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Their minimum requirements for a Service Advisor are as follows:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

As a Service Advisor with our Client you will be expected to:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £28,500 with OTE of circa £34,500.

To apply for this Service Advisor position, please forward your CV to Hamish Lowrie quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Service Advisor Job get in touch today.

© Perfect Placement UK Ltd – See our website for details

Gas Service Engineers- X2 Jobs Available- Portsmouth, Havant and Waterlooville

We have one of the largest companies in the industry now looking to expand all areas of their Gas Engineering team

Engineers will be carrying out Gas Service Work and can expect to complete 8 to 10 services per day

£23.75 per service

Estimated earnings £190 to £237.50 per day

The job is to service domestic properties

You will need to have your own van and kit

Please send a CV or call to apply

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs



PMO Project Support Based at HMNB Portsmouth: Hybrid based role.Fixed Term 12-month contractCompetitive salary plus benefits
Serco have an exciting opportunity within our Maritime division for a PMO Project Support to join our team based at HMNB Portsmouth on a hybrid basis.
This position plays a crucial role in providing governance, oversight, and support for the successful delivery of our Maritime DMS-NG programme. Our PMO Project Support will maintain structure and discipline within the programme, ensuring that project plans are cohesive, and that risk, issue, and dependency management processes are effectively implemented. It supports the programme's success by driving consistent reporting, governance, and the delivery of key milestones. This position ensures that all programme activities adhere to established standards, processes, and best practices, facilitating the alignment of workstreams, tracking progress, and driving continuous improvement.
Main Accountabilities:
Governance and Reporting:


- Establish and maintain governance frameworks, ensuring that all programme activities comply with established standards and processes.
- Produce regular reports and dashboards that provide clear visibility of project status, risks, issues, and performance metrics.
- Schedule and Facilitate programme reviews and status meetings, capturing key decisions, actions, and follow-up requirements.


Risk, Issue, and Dependency Management:


- Maintain and manage the programme's RAID (Risks, Assumptions, Issues, Dependencies) logs, ensuring proactive tracking and mitigation.
- Work closely with project teams to identify potential risks and issues, implementing strategies to address them effectively.


Planning and Coordination:


- Support the development of integrated project plans and/or handover plans, ensuring alignment across multiple workstreams.
- Coordinate with Project Managers to track milestones, monitor progress, and manage interdependencies between workstreams.
- Facilitate the alignment of resources, ensuring that project activities are well-coordinated and on schedule.


Process Improvement and Standardisation:


- Develop and implement standard operating procedures (SOPs) to streamline programme management activities.
- Identify areas for process improvement, introducing best practices to enhance efficiency and effectiveness within the PMO.


Stakeholder Engagement and Communication:



- Act as a central point of contact for programme-related queries, ensuring consistent and transparent communication with stakeholders.
- Support stakeholder engagement efforts, facilitating workshops, meetings, and presentations to communicate programme progress.


Training and Capability Building:



- Provide guidance and support to junior PMO members, ensuring their development and growth within the programme.
- Foster a culture of continuous learning and knowledge sharing across the PMO team.


What you’ll need to do the role:


- Proven relevant Project PMO experience. Previous experience in a maritime environment would be an advantage.
- A Strong understanding of project and programme management methodologies and frameworks.
- Proficiency in Microsoft Office and project management tools including Microsoft Project and Microsoft Excel.
- Excellent organisational and analytical skills with a detail-oriented approach.
- Experience with tools like Power BI for data visualisation and reporting and knowledge of risk management techniques and process improvement methodologies is desirable.
- Please note we consider requests for flexible working, please stipulate any requests in your application.


What we offer:



- Pension: Up to 6% contributory pension scheme
- Holidays: 25 days' annual leave plus bank holidays
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

Proud member of the Disability Confident employer scheme

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

POSITION SUMMARY

The Portsmouth Marriott Hotel is looking for an Events Team Leader/ Event Support Expert (Full Time) to help support and lead the fantastic Conference and Banqueting Team!

We are looking for a passionate Events Team Leader/ Event Support Expert (Full Time) wanting to deliver a first-class experience at the world leading hospitality company Portsmouth Marriott Hotel located near famous landmarks such as the Spinnaker Tower has a range of amenities including: Cast Iron Bar & Grill, our signature restaurant and fitness centre.

The Portsmouth Marriott Hotel provides exceptional, personal, and friendly service whilst catering to a variety of guests.

At Portsmouth Marriott there is the opportunity to progress your career in a supportive environment!

The impact you'll make as an Events Team Leader/ Event Support Expert

You will enjoy working with and leading a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless event. When the guests arrive, they will be pleased to find your polished appearance and dedication to exceptional service that delights in the details. You will feel a sense of accomplishment knowing that you've impressed each guest with personalized attention.

What you'll be doing as an Events Team Leader/ Event Support Expert

• Prepare coffee breaks, carts and stations with appropriate supplies
• Organize tables, action stations, buffets, and carts for service
• Communicate any additional meal requirements or special requests to the kitchen
• Ensure courses are properly cleared and crumbed in a timely fashion
• Manage the presentation of tableware so that it is accessible for the guests
• Monitor cleanliness and proper sanitization of tables, stations and service areas
• Lead shifts and Serves as a role model to our fantastic banqueting team
• Lead on delivery of our amazing range of conference and events
• Organize the day to day running of our events to ensure a smooth and seamless operation
• Support the Restaurant and Bar operation within our Cast Iron Bar and Grill.
• Works closely and efficiently with our passionate Sales and Events department

A successful Events Team Leader/ Event Support Expert is someone who…

• Enjoys the fast-paced operation
• Leads by example and is a team player
• Can communicate clearly (verbal, listening, writing)
• Is proactive, reliable and can support shifts including weekends and bank holidays

In return for your hard work as a Events Team Leader/ Event Support Expert, you will receive…

• Discounted stays at over 8,100 hotels worldwide!
• Discounted food & drink in all our restaurants and bars
• Discounts for your friends and family
• Wellness and mental health programmes
• 20 Holiday days, increasing with length of service
• Double pay for bank holidays
• Gratuities
• Company sick pay after 6 months of service
• World class training and development
• Unlimited career opportunities (internationally and locally)
• Staff parties
• Free meal on shift
• Free car parking
• Service awards and recognition gifts

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Proud member of the Disability Confident employer scheme

Live-in carer
Up to £140 per day*

Join our team of live-in carers working across Somerset, Devon and Cornwall. At The Good Care Group, we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care to our clients living in their own homes across the South West of England.

We will offer you:
- A choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension scheme
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year
- Free DBS for England
- Face to face induction training (with hotel accommodation and contributions to your travel included)

What does a live-in carer do?
As a professional live-in carer in the South West of England, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in care assistant, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an
Enhanced DBS check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

Housing Support Worker

Job Type: Permanent Full -Time

Salary: £24,962 Per Annum (Base salary £23,962 + £1,000 Unsociable Hours) - this role is also eligible for a one-off retention payment of £1000 upon successfully completing 9 months service*

*The quoted figure is a full-time equivalent value, which will be pro-rated for part-time staff – subject to qualifying eligibility of service and not being under notice at the qualifying date

Full -Time: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 08:00 and 22:00

Location: Portsmouth

Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.

Making a difference

The Community Accommodation with Support, tier 2 (CAS-2) contract is a high-profile commission direct from the Ministry of Justice. Operating in every region across England and Wales. CAS-2 provide accommodation, support to low and medium risk offenders that are eligible for a home detention curfew or bail that would otherwise be held in prison because they do not have accommodation in the community. It is currently Nacro’s largest single contract and is set to grow by 60% over the next 18 months!

What will you be doing:

In this role no two days are ever the same and you will have the opportunity to make an impact and a difference for our service users and wider communities. Managing your diary to meet the requirements of the role, you’ll meet with service users, discuss support needs and how we can help them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and court staff to best support our service users. You’ll also need to be able to help our service users with applying for Housing Benefit and paying rent etc. All of our properties require to meet the ‘Decent Homes Standard’ and to do that you’ll need great attention to detail to ensure that our homes are clean, tidy and all repairs are reported and actioned, so they are readily available for our service user to move into.

People who love this role are:

• Resilient – doesn’t take the events of the day home with them, undertakes activity to care for own wellbeing.
• Curious – will ask questions to understand before finding solutions or signposting.
• Emotionally intelligent - Perceptive to human behaviour, instinctively knows when something isn’t right.
• Has a level of self-confidence and knows own limitations. Positive outlook – enthusiastic and willing to learning.
• Warm personality, smiles and gives appropriate eye contact, demonstrates.
• Demonstrates team working and supports peers. Combines efforts with others.
• Personal values match those of Nacro.

What are we looking for:

• Genuine interest in people – wants to interact with people through different methods (phone, email, face to face) and can change their own communication style to meet the needs of the audience and situation. Listening, asking questions to confirm understanding, clear and concise, doesn’t always accept the status quo. Uses common sense to help make decisions.
• Acts with integrity and within professional boundaries in the service users' best interests and Nacro. Knows when to escalate issues or concerns, and to ask for help.
• Able to manage competing priorities – manages self, is organised to deliver, updates systems and reports in a timely manner, sets reminders and follows up to ensure outcomes happen. Pays attention to the detail.
• ICT literate – training will be given for our systems, need to be able to use outlook, word and excel at a basic level. ·

Non-Negotiables - Without these things you would find it very challenging to complete the job role.

• Full clean UK Driving licence.
• Access to vehicle - you will be reimbursed for your mileage at 45p per mile.
• Willing to undertake extensive travel for business. ·
• Business car insurance will be required if appointed for the post
• An enhanced DBS check will be required for this role. as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance.
• We welcome applications from individuals with lived experience of the criminal justice system, and having a criminal record will not necessarily preclude you from being successful in your application.

Rewards and Benefits-

• 25 days holiday + bank holidays
• Free eye test and £50 contribution towards glasses
• Employee assistance programme
• Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements.
• The opportunity to work flexibly within the community as this role allows you to work from home in between property visits.

If you have any questions or would like to have an informal chat regarding the role, please email Ellie.Frisby@nacro.org.uk

This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues.

Request for Visa Sponsorship – NOT AVAILABLE FOR THIS VACANCY

Nacro is a visa sponsorship licence holder. There is strict criteria for visa sponsorship set by the British Government. This vacancy does not meet the eligibility criteria for sponsorship, however depending on your personal circumstances there maybe a different route for you to be able to legally work with us.

We are seeking a dedicated and compassionate Support Worker to join our team in Braintree, Essex. In this role, you will provide high-quality care and support to individuals with complex health needs, ensuring their comfort, safety, and well-being. Working Hours: You will be in a team that is responsible for delivering 24/7 care for the individual. You will be required to work a mix of 12 hour days and Waking Nights for a minimum of 3 shifts per week. Due to the location & nature of the role we are looking for a driver who has access to their own vehicle. Key Responsibilities: Delivering personalised care and support to clients with complex health conditions. Assisting with daily living activities, including personal hygiene, mobility, and meal preparation. Administering medication and monitoring health conditions. Providing emotional support and companionship. Maintaining accurate records of care provided and reporting any changes in clients’ conditions. Collaborating with healthcare professionals and family members to ensure comprehensive care. Requirements: Previous experience in a similar role, preferably in complex care. Excellent communication and interpersonal skills. Compassionate, patient, and empathetic nature. Ability to work independently and as part of a team. Flexibility to work the specified hours. Driver with access to own vehicle Benefits: Supportive and friendly working environment. Opportunities for professional development and training. DBS Paid for. Excellent training programme. Blue Light Card Eligibility. Our Safeguarding Commitment Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work. #Libertatem ABOUT LIBERTATEM

Peer Support Worker - Neurodivergent - fixed term/secondment opportunity for 1 year due to funding.

Salary: Band: 6, £27,363 - £31,067 p.a.

37 hours per week - Monday -Thursday 8:30 - 17:00, Friday 08:30 - 16:30 with some evening work required. Part time will be considered - minimum 30 hours.

Portsmouth City Council is committed to safeguarding and promoting the welfare of adults at risk and expects all staff and volunteers to share this commitment.

DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.

Portsmouth City Council

At Portsmouth City Council we're all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.

With a little over 207,000 residents and 8,000 businesses throughout this city, this unitary authority's main goal is to ensure the best care and development of all those within the city. From customer service to multi-million-pound projects, our residents are at the heart of everything we do.

The Service

Based at Spithead Resource Centre, Montgomerie Road, Room One is Portsmouth's autism hub, supporting autistic and neurodivergent adults 18+, in the PO1 - PO6 area. It works primarily on a peer led model, offering peer mentoring, peer support, signposting and providing advice and guidance. Room One does not require a diagnosis to access the service. As it is a peer led service, lived experience of neurodivergence is required, but a formal diagnosis is not required.

Your New Role

Working as part of a small team supporting autistic and neurodivergent adults, you will have a good knowledge of the issues impacting autistic and neurodivergent adults. You will lead peer mentoring session on a 1:1 basis and facilitate groups either on focused topics or ad-hoc discussions as well as provide support in the community in a variety of settings. You will liaise with other services to ensure adequate knowledge of what is available in the local community as well as representing Room One at public events, forums and meetings.

Please view the full details on the role here.

What you'll need to succeed

You will be enthusiastic and have a positive, can do attitude as well as being passionate about supporting autistic people. With good verbal and written communication skills you will be able to converse with a wide range of people, using a non- judgement, inclusive approach to the support you provide. With experience of providing support on a group or 1:1 basis you will think creatively when planning the support needed. You will be prepared to work flexibly to meet the needs of people you are supporting and confident to travel around Portsmouth as required in the role. In addition, you will understand the principles of client confidentiality and data protection.

Please view the full details of what you need to fulfil the role here

Application process:

If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your application form.

How to apply: For the full job profile click here. Remember to demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. This is important or you are likely not to be shortlisted. Please read alongside the 'How to apply' on the careers page. Please do not just submit a CV.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

Closing time/date: 25 November 2024 @ 23.59 pm

Interview Date: 4th December 2024

A commitment to our values

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.

Senior Inclusion Support Assistant
Social Communication and Interaction
Salary: Band 5 £21,691 - £23,214 pro rata (£24,362 - £26,073 full time equivalent)
Contract: Temporary Maternity Cover until 31 August 2024
Hours: 37 per week/40 weeks per year (term time plus 1 week)
Start date: As Soon As Possible
Closing date: 25 November 2024
This is a very exciting opportunity to join the Inclusion Department at Trafalgar School. You would be working alongside our experienced Heads of Centre, Senior Inclusion Support Assistants, and dedicated team of teachers and support staff.
You will find all details of this vacancy on our website; we would strongly recommend you visit and meet our team before applying.
Trafalgar School is a beacon school for Relational Practice in the south which means we put the building, maintaining, and restoring of relationships with all members of our community at the heart of everything we do. It is essential that the post holder shares our school ethos which is firmly rooted in this restorative practice approach. We work restoratively with students, families and with each other to maintain the strong community culture and our very strong inclusive ethos.
‘Relationships are highly positive because staff take time to understand and remove barriers to pupils’ learning’.
OFSTED June 2023

What skills and experience we're looking for

JOB PURPOSE:

To enable pupils with specific impairments access to learning by supervising and assisting pupils (one to one and in small groups) across a wide range of activities and supported learning activities.

To promote the development of the physical and mental well-being of pupils and under the guidance of a teacher plan, prepare and modify lessons / learning activities.

To manage and supervise pupil behaviour and contribute to the effective organisation of the school with administrative and clerical support.

Preparing teaching and learning materials in a format suitable for the individual pupils. Support the full integration of pupils into the School community.

To actively promote the School’s Equal Opportunities Policy and observe the standard of conduct which prevents discrimination taking place.

To maintain awareness of and commitment to the School’s Equal Opportunity Policies in relation to both employment and service delivery.

To fully comply with the Health and safety at Work Act 1974 etc, the School’s Health and Safety Policy and all locally agreed safe methods of work.

At the discretion of the Head Teacher, such other activities as may from time to time be agreed consistent with the nature of the job described above.

To work with colleagues to achieve service plan objectives and targets.

To participate in Employee Development schemes and Performance Management and contribute to the identification of own team development needs.

What the school offers its staff

Please visit our school website for further details: https://www.saintedmunds.org.uk/home/vacancies/vacancies-support

You will be well supported by a friendly, hard-working team, fantastic staff and lovely pupils.

Further details about the role

We are looking for an enthusiastic, energetic, positive person (Undergraduate in Psychology) who has experience, or would like to gain experience of working with young people. We would welcome applicants from Undergraduates from other subject areas. You should be a good listener, resilient and able to be flexible. No two days are the same! Whilst you do not need to be a Catholic, it is important to appreciate (or be willing to learn about) the distinctive nature of a Catholic education/community.

Commitment to safeguarding

In line with Safer Recruitment guidance, we DO NOT accept CV’s. The school is committed to safeguarding and the promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. DBS disclosure at Enhanced level will be required prior to any offer of appointment As part of our Safer Recruitment guidance social media profiles will be checked upon appointment. As we are unable to offer a sponsorship, we can only accept applications from candidates that already have the right to work in the UK.

Support Worker - Day Service - SensePlus Portsmouth

Salary: Band: 5, £25,652 - £27,363 p.a.

37 hours per week

Portsmouth City Council is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.

DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.

Portsmouth City Council

At Portsmouth City Council we're all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.

With a little over 207,000 residents and 8,000 businesses throughout this city, this unitary authority's main goal is to ensure the best care and development of all those within the city. From customer service to multi-million-pound projects, our residents are at the heart of everything we do.

The Service

SensePlus Portsmouth is the PCC In House service which provides support and development opportunities for adults with profound and multiple learning disabilities (PMLD) who may also have additional physical needs, including some behaviours of distress that may present a challenge.

Using the expectations of 'Valuing People Now', we aim to enable people to make informed choices and develop skills through the use of sensory stimulation. We aim to enable people who use the service to enjoy a good quality of life.

SensePlus Portsmouth currently has two separate units, open Monday to Friday and is committed to working with people in ways that supports and maximises their independence and relationships. To achieve this we offer meaningful, structured sessions, which are tailored to support people's goals set out in Personal Profiles for staff to follow. The sessions use multisensory stimulation to aid engagement, participation, and positive outcomes for set goals.

Your New Role

Working as part of the team you will ensure that people who attend the service receive a day care package that reflects their personal abilities and skills and promotes further engagement, independence, wellbeing, and growth.

You will be working with people who have profound and multiple learning disabilities, using multisensory stimulation to achieve positive outcomes for individuals. You will be expected to follow and deliver structured session plans and record details of session outcomes for the service users; raising and discussing any concerns identified during sessions with relevant senior staff. You will undertake complex personal care tasks as required following guidelines, risk assessments and using equipment supplied (training will be given).

Please view the full details on the role here.

What you'll need to succeed

You will need sound knowledge and an understanding of the needs of people with PMLD and complex needs and the conditions commonly associated with PMLD. You will have excellent literacy, verbal and communication skills which are essential as you will be required to maintain accurate and comprehensive written records for people using the service. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. You will have experience equivalent to NVQ Level 3 or above in Social Care and will undertake the Care Certificate and specific qualifications made available that are essential to this post. In addition, you will need an OCN national qualification in Understanding the Needs of Individuals with Profound and Multiple Learning Disabilities (PMLD) or the ability to successfully complete this qualification within an agreed timeframe. With a calm manner and flexible approach, you will be able to deliver and follow set guidelines for personal care, and be able to complete, implement and follow Personal Profile Plans, session plans and risk assessments whilst supporting the Service. Excellent physical and mental health is essential to enable you to undertake the demands of this role and experience of moving and handling techniques and equipment would be beneficial, though best practice training will be provided. In addition, you will understand the principles of client confidentiality and data protection.

Please view the full details of what you need to fulfil the role here

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

What you'll get in return

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
• A fantastic pension which allows you the opportunity to pay in more for that greater return.
• Flexible working hours.
• Access to a wide range of training and development opportunities including apprenticeships.
• Extensive wellbeing support through the Employee Assistance Programme
• Discount on travel, travel loans and the bike loan scheme
• Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.

Staff rewards: https://careers.portsmouth.gov.uk/working-for-the-council/

Application process:

Please read the full job profile (click here) for further details on the post to ensure your application matches the requirements of the role stated in the who is the person.

Remember to demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. This is important or you are likely not to be shortlisted. Please do not just send a CV.

Please ensure you provide your full education history from secondary school, include name/address of establishment, details of relevant qualifications & awarding body.

Please explain any gaps - this is essential for all safeguarding roles.

You may wish to attach an additional letter or document to supplement you application.

DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

Closing time/date: 21 November 2024 @ 23.59 pm

A commitment to our values

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk

What skills and experience we're looking for

We are looking for an enthusiastic, energetic, positive person (Undergraduate in Psychology) who has experience (or would like to gain experience of working with young people.) You should be a good listener, resilient and able to be flexible. No two days are the same! Whilst you donotneed to be a Catholic, it is important to appreciate (or be willing to learn about) the distinctive nature of a Catholic education/community.

What the school offers its staff

Please visit our school website for further details: https://www.saintedmunds.org.uk/home/vacancies/vacancies-support

You will be well supported by a friendly, hard-working team, fantastic staff and lovely pupils.

Further details about the role

JOB PURPOSE:

To enable pupils with mental health and wellbeing issues access to learning by supervising and assisting pupils (one to one and in small groups) across a wide range of activities and supported learning activities.

To Supervise pupils, delivering learning activities to small groups of pupils, adjusting activities within the scope of the needs of student’s specific difficulties.

To work in partnership with teaching staff to identify and address the individual needs of students.

To assist senior staff in securing the safety and welfare of pupils throughout the day.

To supervise pupils during and between the morning and breaks as directed.

Commitment to safeguarding

In line with Safer Recruitment guidance, we DO NOT accept CV’s. The school is committed to safeguarding and the promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. DBS disclosure at Enhanced level will be required prior to any offer of appointment As part of our Safer Recruitment guidance social media profiles will be checked upon appointment. As we are unable to offer a sponsorship, we can only accept applications from candidates that already have the right to work in the UK.

Salary: Band 13, £57,578 to £64,473 per annum

Contract: Permanent

Hours: Full time (37 hours per week)

Closing date: Sunday 1 December 2024, 23:59

Interview date: Tuesday 10 December 2024

Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. It is also committed to promoting quality childcare across the city that works to improve outcomes for children.

DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.

Every post is subject to PCC and Portsmouth Safeguarding Children’s Board safer recruitment procedures.

Why come to live and work in Portsmouth?

Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an “inner city” feel, a seaside location packed with attractions and events, and the advantage of fantastic countryside on its doorstep. With fast road and rail links to London, Brighton and major airports, and ferry links to Europe, it is the perfect place to live and work. Portsmouth has a strong history of partnership working and has successfully integrated several local services.

The Service:

Children's Social Care provides social work interventions to children in need (including children with disabilities and those subject to protection plans) and children looked after and care experienced young people. As a service we take pride in our work by valuing others, focusing on what's important so that we make a real and positive difference.

Your New Role:

You will have responsibility for Children We Care For in Portsmouth, and deliver on our 'Going Home & Strengthening Families' approach. You will lead a service of team leaders, social workers, and other staff, and ensure the efficient running of the service. You will ensure all statutory requirements are met and delivered to a high standard, and lead quality assurance activity including service audits and regulatory inspections. You will ensure all team requirements are met regarding workforce development, performance management, supervision and appraisal, compliance with statutory guidance and local policies and procedures, quality improvements, and budget management. You will work creatively and autonomously, and promote a restorative, strengths-based approach to work.

Please read the job profile for the full details of this role.

What you'll need to succeed:

You have a recognised professional qualification in social work (Social Work Diploma/Degree/MSc or equivalent) and are registered with Social Work England. You have substantial post-qualification experience in social work with children and families, including management experience at least at a team leader/manager level. You are a confident and inspirational leader, and can demonstrate a level of authority and ability to support, challenge and scrutinise professional practice. You take responsibility for your own learning and can contribute to staff development through coaching and mentoring. You are curious and creative, and above all have a 'can do' attitude.

Please read the job profile for the full details of this role.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

What you'll get in return:

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
• A fantastic pension which allows you the opportunity to pay in more for that greater return.
• Flexible working options including hybrid working with a minimum of three days office based per week pro rata, giving you the flexibility to work up to two days at home every week. Hybrid working is dependent on the role and service needs, exact details will be discussed with you at interview.
• Access to a wide range of training and development opportunities including apprenticeships.
• Extensive wellbeing support through the Employee Assistance Programme
• Discount on travel, travel loans and the bike loan scheme
• Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.

Staff rewards: https://careers.portsmouth.gov.uk/working-for-the-council/

Additional Information:

The full job profile is attached here.

Contact Details for an Informal Discussion:

Mark Jowett, Head of Service: Children We Care For, mark.jowett@portsmouthcc.gov.uk, 023 92 437 593

A commitment to our values:

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Application process:

How to complete your application: https://careers.portsmouth.gov.uk/how-to-apply/

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

Please submit both a CV and a cover letter/personal statement. Remember to demonstrate in your cover letter/personal statement why you are suitable against each of the points described in the 'Who is the Person' section of the full Job Profile, using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.

If you upload a CV without a cover letter/personal statement, it is unlikely that your application will be successful.

Please ensure you provide your full education history from secondary school, include name/address of establishment, details of relevant qualifications & awarding body. Please explain any gaps - this is essential for all safeguarding children's roles.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

We look forward to speaking with you soon.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.

Salary: Band 13, £57,578 to £64,473 per annum

Contract: Permanent

Hours: Full time (37 hours per week)

Closing date: Sunday 1 December 2024, 23:59

Interview date: Thursday 12 December 2024

Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. It is also committed to promoting quality childcare across the city that works to improve outcomes for children.

DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.

Every post is subject to PCC and Portsmouth Safeguarding Children’s Board safer recruitment procedures.

Why come to live and work in Portsmouth?

Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an “inner city” feel, a seaside location packed with attractions and events, and the advantage of fantastic countryside on its doorstep. With fast road and rail links to London, Brighton and major airports, and ferry links to Europe, it is the perfect place to live and work. Portsmouth has a strong history of partnership working and has successfully integrated several local services.

The Service:

Children's Social Care provides social work interventions to children in need (including children with disabilities and those subject to protection plans) and children looked after and care experienced young people. As a service we take pride in our work by valuing others, focusing on what's important so that we make a real and positive difference.

Your New Role:

You will oversee, manage, and have responsibility for the Children's Adoption team, the Kinship team, the Fostering Recruitment team and the Fostering Panel, as well as Private Fostering and collaboration with Adopt South. You will lead a service of team leaders, social workers, and other staff, and ensure the efficient running of the service. You will ensure all statutory requirements are met and delivered to a high standard, and lead quality assurance activity including service audits and regulatory inspections. You will ensure all team requirements are met regarding workforce development, performance management, supervision and appraisal, compliance with statutory guidance and local policies and procedures, quality improvements, and budget management. You will work creatively and autonomously, and promote a restorative, strengths-based approach to work. As Service Leader for Permanence & Fostering Recruitment you will work closely with the Service Leader for Fostering Support & Home Finding Team, providing support and cover for each other when necessary.

Please read the job profile for the full details of this role.

What you'll need to succeed:

You have a recognised professional qualification in social work (Social Work Diploma/Degree/MSc or equivalent) and are registered with Social Work England. You have substantial post-qualification experience in social work with children and families, including management experience at least at a team leader/manager level. You are a confident and inspirational leader, and can demonstrate a level of authority and ability to support, challenge and scrutinise professional practice. You take responsibility for your own learning and can contribute to staff development through coaching and mentoring. You are curious and creative, and above all have a 'can do' attitude.

Please read the job profile for the full details of this role.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

What you'll get in return:

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
• A fantastic pension which allows you the opportunity to pay in more for that greater return.
• Flexible working options including hybrid working with a minimum of three days office based per week pro rata, giving you the flexibility to work up to two days at home every week. Hybrid working is dependent on the role and service needs, exact details will be discussed with you at interview.
• Access to a wide range of training and development opportunities including apprenticeships.
• Extensive wellbeing support through the Employee Assistance Programme
• Discount on travel, travel loans and the bike loan scheme
• Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.

Staff rewards: https://careers.portsmouth.gov.uk/working-for-the-council/

Additional Information:

The full job profile is attached here.

Contact Details for an Informal Discussion:

Mark Jowett, Head of Service: Children We Care For, mark.jowett@portsmouthcc.gov.uk, 023 92 437 593

A commitment to our values:

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Application process:

How to complete your application: https://careers.portsmouth.gov.uk/how-to-apply/

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

Please submit both a CV and a cover letter/personal statement. Remember to demonstrate in your cover letter/personal statement why you are suitable against each of the points described in the 'Who is the Person' section of the full Job Profile, using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.

If you upload a CV without a cover letter/personal statement, it is unlikely that your application will be successful.

Please ensure you provide your full education history from secondary school, include name/address of establishment, details of relevant qualifications & awarding body. Please explain any gaps - this is essential for all safeguarding children's roles.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

We look forward to speaking with you soon.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.

• You will provide technical and administrative supervision and training for administrative support personnel assigned to NRRO.
• You will direct subordinates and review their work.
• You will ensure timely completion of assigned work.
• You will conduct corrective interviews with employees and recommend appropriate disciplinary action when warranted.

Starting at $49,713 Per Year (GS 7-9)