Total 66 Others level Customer Service job vacancies in Trustwide, BH17 0RB

About the role
We’re currently looking for Customer Service Executives to create an outstanding customer experience at our Vauxhall branch in Manchester and help customers get excited about our products.

Why choose us?

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
Hours

You’ll work a five-day week on a set rota that includes weekends.

About the role

At Arnold Clark you’ll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey – from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.

This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. You’ll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. We’d expect you to be a great team player, who is looking for clear career progression into car sales.

Day-to-day duties

Preparing the showroom and cars for the day ahead.
Assist with showroom presentation and advertising.
Supporting the Sales department and delivering excellent customer experience.
Organising and accompanying customers on test drives.
Swotting up on our vehicles and manufacturers.
Learning about our products so you can help our customers find the perfect fit.
Enhancing the customer journey from enquiry to delivery.
Essential skills

You’ll be a confident communicator who understands that a positive attitude gets great results.
Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons.
A full UK driving licence.
As happy working on your own initiative as you are in a team.
One of our company values is progression, so it’s vital you are eager to progress within this role to car sales.
Our culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Proud member of the Disability Confident employer scheme

Job overview

As a qualified Advanced Clinical Practitioner (ACP) on the East of England Ambulance Service Trust (EEAST) Advanced Practice Team bank you will provide exceptional clinical supervision and mentoring to our trainee ACPs through expert knowledge and wide-ranging experience of community-based urgent and unscheduled care. With a background of nursing, paramedicine or other relevant allied health profession you will have completed training to practice as an autonomous ACP and be able to work comfortably in the out of hospital environment at the higher margins of your professional capability.

You’ll work alongside our trainee ACPs in clinical operations, helping to develop and guide their clinical practice and supporting their educational journey. You’ll have experience in supervision and mentoring backed by a relevant qualification, and be comfortable providing constructive feedback and creating action plans where necessary.

As an ACP you will demonstrate proficiency across the four pillars of advanced practice (clinical practice, senior leadership, training and education, audit and research). You’ll have completed a relevant masters award and will be a qualified and experienced independent and supplementary prescriber.

Main duties of the job

ACPs will provide clinical supervision, mentorship, development and support to our cohort of trainee advanced practitioners. They will work across the four pillars of advanced practice and must be able to evidence that they meet the Health Education England / National Health Service England (HEE/NHSE) requirements of this role. They will have a key role in shaping the future direction of the advanced practice project across the organisation.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Thursday 28 Nov 2024

This role will require experience, as well as excellent clinical / managerial leadership. Advanced communication skills and the ability to act as an excellent role model are fundamental aspects of this role. Acting as patient advocates when needed, an understanding of mental capacity, DOLS is an important part of this job. The successful candidate will be expected to work alongside the existing Nurse Practitioner / Team Lead, as well as be part of the wider MDT ensuring high quality rehabilitation care is provided, a keen interest in rehabilitation is vital for this role. The right candidate will be enthusiastic, dynamic and able to work under pressure. Awareness of computer systems and electronic patient records is advantageous. The Newcastle upon Tyne Hospitals NHS Foundation Trust define a nurse practitioner as a qualified nurse where the primary purpose of role is to perform a specific technological procedure/s e.g. endoscopy, ultrasound in a defined patient group and/or advanced patient assessment and clinical decision making in a broad patient group e.g. H@N, pre assessment. To deliver a quality of service matching clinical need to available resources within the focus of specialist nursing practice: To ensure that the patient is the central focus of a streamlined patient journey ensuring optimal quality of care. Working as a nurse practitioner, provide a prompt response to calls from colleagues, prioritising importance and clinical need. Manage own caseload to include assessment, investigation, diagnosis and treatment within defined parameters and training. Provide immediate care management of patient including communication of plan to patients and significant others. Review and refer to appropriate person, e.g. AHP, resident medical staff, specialist registrar or critical care outreach team. Liaising with Patient Services Coordinator where necessary. Communicate within multidisciplinary team, ward/departmental staff and/or out of hours team. Provide specialist education and training to departmental nursing staff, nursing and medical students. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

Support Worker Blidworth - £11.45 ph

Typical Shifts are: 07:00-14:00 , 14:00-21:00, 10:00-17:00, 19.00-07.00 (Nights to be covered when needed)

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

The Cedars is a residential care home in Mansfield, Nottinghamshire, where we support up to seven individuals. We have been accredited by the National Autistic Society (NAS) and have vast experience in supporting residents who have a diagnosis of autistic spectrum condition or autistic traits, challenging behaviours and learning disabilities. The Cedars is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Healthcare Assistant (HCA) - Derby NHS

Location: Derby NHS
Contract: Agency (Service Care Solutions)
Rate: £14.25/hr Ltd (Days) and £16.00/hr Ltd (Nights), paid weekly through umbrella
Shift Options

• AM Shift: 7:15 am - 2:45 pm
• PM Shift: 2:30 pm - 10:00 pm
• Waking Nights: 9:45 pm - 7:30 am

Role Overview
We are hiring dedicated Healthcare Assistants to join Derby NHS, providing essential support to patients in all aspects of daily living. Key responsibilities include assisting with personal care, mobility, eating and drinking, and toileting.
Requirements

• Previous experience in a healthcare setting preferred.
• Compassionate and patient-centered approach.

Apply Today to join a supportive team dedicated to enhancing patient care in the Derby area
Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

KEY RESPONSIBILITIES1. To carry out clinical activities as requested by health care professionals within the community team. All clinical work will be agreed with, planned (based on a clinical formulation) and executed under the supervision of the appropriate health care professional. All clinical activities to be documented clearly in the care plan with supervision provided by the health care professional responsible for the care plan.2. To work in Queens Hospital 2 days a week supporting reasonable adjustments to be put in place for service users attending the hospital. This could be those attending an outpatient appointment or those that are admitted.3. Where required support service users with hospital appointments at County Hospital, Stafford and Queens Hospital, Burton.4. To work with service users who have very complex needs which may include severe learning disabilities, autism or additional mental illness.5. To contribute to the overall assessment, planning, implementation and review of individual service users and to lead specific assessments under the supervision of qualified staff.6. To be part of a person centred service where the needs of the individual will determine the type of intervention. The post holder will work across a variety of settings which are relevant to the service user.7. To carry out work in the community sometimes in conjunction with other members of the multi-disciplinary team.8. To complete physical health investigation tasks such as pulse, blood pressure monitoring, temperature, ECGs and venepuncture.9. To work as part of a team and in conjunction with other professionals, statutory agencies and any associated service providers for the service user. This may include the Intensive Support Team.10. To develop a professional relationship conducive to the client reaching their full potential, within stated goals.11. To be involved in relevant meetings/reviews related to the service users treatment/service. Please see the attached Job Description & Person Specification for further details on this role.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

For further information about this role please see attached the job description and person specification attached. Please be aware that if you are successful at interview you will be placed into a Holding Pool to await a suitable vacancy.

A Vacancy at Dorset HealthCare University NHS Foundation Trust.


Are you an exceptional Operational Director who can play a lead role in developing our integrated community services in line with our values?

This is an opportunity to think bigger and lead by example, engaging with multiple stakeholders enabling change by shaping our vision and developing the delivery of shared services putting people at the center of everything we do to deliver improved outcomes for patients.

You will lead our integrated community services portfolio which includes the full range of community services to support people within their homes, community hospitals, integrated urgent care services and specialist community services.

The Service Director will take a strategic lead on multi-agency working with a range of partners to shape and deliver the out of hospital service offer in Dorset.

Partnership working will be imperative to deliver innovative models of integrated care and support that harness the strengths of local communities and focus on the needs of our patients, whilst understanding the wider responsibilities and accountability to the Trust whilst acknowledging that on occasion this may override the priorities of the Directorate.

To find out more or arrange a visit to our services please contact Jo Nation, PA to our Interim Chief Operating Officer jo.nation@nhs.net

Working with as part of an Operations Management Team, this post is one of three key leaders with operational management and leadership responsibilities for all Trust services and will be responsible for:
• The delivery of quality services around the core dimensions of safety, effectiveness and patient experience.
• The development of strategic plans in line with overall Trust strategy.
• The performance Management of all services in line with local and national performance targets and standards.
• Ensuring clinical engagement, taking responsibility for clinical governance, safety and risk management.
• Taking a commercial and business approach to services which recognises and adapts the needs of our customers.
• Providing leadership, support and advice to managers and staff.
• Delivering consistently high quality, responsive and cost-effective services.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contactdhc.wideningparticipation@nhs.net


This advert closes on Tuesday 22 Oct 2024

What skills and experience we're looking for

• Have experience of working with children with special educational needs in a Secondary School setting;
• Already have qualifications in one or more areas of SEND or experience in delivering SEND based interventions;
• Have an interest in how children learn and behave;
• Provide an appropriate role model of behaviour, control and resilience at all times;
• Really care about students, particularly those who have barriers to learning effectively;
• Respect and maintain professional confidentiality but have regard to the safe guarding protocols of information sharing where necessary;
• To attend in service training and meetings relevant to the post in order to keep up to date with developments in working with children with special educational needs.

What the school offers its staff

Parkstone is pleased to be able to offer all staff members a

Core Benefits

• A contributory pension scheme relevant to your role (including access to Teacher and Local Government Schemes).
• Occupational sick pay.
• Tailored Continuous Professional Development (CPD) through the SIGMA Training School Alliance.
• Free access to the Employee Assistance Programme (EAP) - confidential support network that offers expert advice and compassionate guidance 24/7 covering a wide range of issues, such as: Legal Information, Bereavement Support and Online CBT among much more.
• All staff are entitled to a ‘Golden Day’ once a year – a paid day off or part time equivalent.
• Free Yoga and Pilates sessions throughout the term.
• Termly Staff Wellbeing and Workload groups to raise and solve issues.

Flexible Benefits

• Cycle to work scheme

Commitment to safeguarding

Parkstone Grammar School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any successful applicant will be required to undertake an Enhanced Disclosure check by the Disclosure & Barring Service. The school is also committed to a policy of equal opportunity.

As part of our commitment to Outstanding Education in Driver Training, we are looking to recruit Fully Qualified L4DERADI Driving Instructors (Educators) to our exceptional dynamic Driver Training Team.

Position: Bank(A Bank worker is defined as an individual undertaking work for the Trust on a casual or ad hoc basis when mutually agreed at the organisation’s request without any commitment on the individual to any fixed number of hours).

Location:Locations throughout North West Ambulance Service region.

Driver Education & Training is delivered across all five geographical areas of NWAS which are.
• Cumbria
• Lancashire
• Merseyside
• Cheshire
• Greater Manchester

Band: Band 6(Plus 12%Paid in lieu of any accrued but untaken holiday at the end of each assignment) Hourly Paid

Are you ready to join our exceptional driver training team at NWAS then we would like to hear from you. We are looking for fully qualified L4DERADI (Diploma in Emergency Response Ambulance Driving Instructor). Successful applicants will be responsible for the delivery of driver education and training across all regions of the North West Ambulance Service.

The unique role will require the successful applicants to deliver driver education and training, including High Speed Driving Regulations check tests, Emergency Response Driving, Rapid Response Vehicle and Patent Transport Service driver training (Approved Driving Instructor qualified required) across all respective areas. It is expected that for effective delivery, the role will include some work activity outside of normal working hours. The role will also include supporting the delivery of all types of driver training and assessment within the education and training field, from new staff inductions to external training.

Applications are invited from candidates that meet the following criteria:
• Existing L4DERADI qualified Emergency Response Driving Instructors, who may, or may not hold a valid DVSA Approved Driving Instructor (ADI) qualification.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Candidates would possess a recognised training/teaching a Certificate in Education & Training (CET) or equivalent e.g Cert. Ed/CTTLS and a Certificate in Assessing Vocational Assessment (CAVA) or equivalent e.g. D32 & D33 or A1.

All applicants must possess a valid and current UK driving licence, including C1 entitlement, for a minimum of 3 years; a maximum of 3 penalty points is permitted.

Applicants should be able to demonstrate a high level of communication and organisational skills. Individuals must also be willing to take a flexible approach to their work patterns to meet training demands.

All applicants must ensure they meet the personal specification before applying.


This advert closes on Monday 23 Sep 2024

We are looking for a highly skilled, compassionateassistant psychologistto join us in Pennine Care NHS foundation trustCAMHS.
Why Pennine Care CAMHS?

We are passionate about staff well-being and compassionate leadership in the CAMHS Care Hub.

We support staff to work flexibly and recognise and respect the roles our colleagues hold outside of their working hours.

Equality, diversity and inclusion is at the top of our agenda. We believe that a diverse, inclusive and engaged culture is vital; that everyone’s value should be recognised and respected.



We proactively challenge injustices, and are the only Trust in the North West to publicly recognise our commitment to becoming anti-racist and supporting our transgender and non-binary colleagues. We also have thriving staff networks to make sure everyone has a voice.



We are committed to staff development and have an extensive psychological therapies training programme
Our trust values are:

Kindness, Fairness, Ingenuity and Determination

We are looking for an assistant psychologist committed to these values and with a passion for working with children and their families to join us and work with the consultant clinical psychologist and lead for psychological therapies in the CAMHS care hub to continue to develop psychological therapy services across the care hub.

You will support the psychological therapies lead by assisting in the delivery and reporting on the psychological therapies training programme and the CAMHS psychological therapies services initiatives and supporting the care hub wide psychological therapies group with their projects and reporting on these to the chief psychological professions officer.

There will be opportunities for some supervised clinical work with children and families also.

Does this sound like you? If so we’d love you to join us.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

These can be found in the attached job description and person specification in the documents to download section below.


This advert closes on Monday 23 Sep 2024

This role will require experience, as well as excellent clinical / managerial leadership. Advanced communication skills and the ability to act as an excellent role model are fundamental aspects of this role. Acting as patient advocates when needed, an understanding of mental capacity, DOLS is an important part of this job. The successful candidate will be expected to work alongside the existing Nurse Practitioner / Team Lead, as well as be part of the wider MDT ensuring high quality rehabilitation care is provided, a keen interest in rehabilitation is vital for this role. The right candidate will be enthusiastic, dynamic and able to work under pressure. Awareness of computer systems and electronic patient records is advantageous. The Newcastle upon Tyne Hospitals NHS Foundation Trust define a nurse practitioner as a qualified nurse where the primary purpose of role is to perform a specific technological procedure/s e.g. endoscopy, ultrasound in a defined patient group and/or advanced patient assessment and clinical decision making in a broad patient group e.g. H@N, pre assessment. To deliver a quality of service matching clinical need to available resources within the focus of specialist nursing practice: To ensure that the patient is the central focus of a streamlined patient journey ensuring optimal quality of care. Working as a nurse practitioner, provide a prompt response to calls from colleagues, prioritising importance and clinical need. Manage own caseload to include assessment, investigation, diagnosis and treatment within defined parameters and training. Provide immediate care management of patient including communication of plan to patients and significant others. Review and refer to appropriate person, e.g. AHP, resident medical staff, specialist registrar or critical care outreach team. Liaising with Patient Services Coordinator where necessary. Communicate within multidisciplinary team, ward/departmental staff and/or out of hours team. Provide specialist education and training to departmental nursing staff, nursing and medical students. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

HR Manager – Integrated Contract Centres

Permanent Full Time Position



North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.



We are looking to recruit a forward-thinkingHR professionalwho thrives working in a fast-paced, high-pressured environment and who can adapt quickly to changing priorities.

This role leads a HR advisory team who work together to support our colleagues within the integrated contract centre division (ICC) - this includes the 999 and 111 call centres across our trust.



Assessments and professional discussions will be held beginning to Mid October.

The successful candidate should have noticeable experience already gained at senior HR advisor/manager level can experience in managing the day-to-day operations of a HR function which provides advice and support on a range of t matters which include; employee relations, organisational change, performance management, recruitment and employee experience and cultural.



This role will involve working in collaboration with internal and external partners so strong interpersonal communication skills are essential. Alongside this you will possess a strong working knowledge of UK employment law and have a solution focused, positive, and pragmatic approach that supports our teams to deliver their best.



The ideal candidate will be self-motivated and complement our experienced and talented team and be willing to travel to any of the trusts sites within the north west area which covers the regions of Cumbria, Lancashire, Greater Manchester, Merseyside, Cheshire.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Please ensure that you have read the full Job Description and Person Specification before applying for this role.


This advert closes on Wednesday 18 Sep 2024