Total 192 Others level Customer Service job vacancies in Worthing, BN11 2DH

The role is responsible for a range of professional leadership duties including the operational and service line management of the waiting lists and clinic/diagnostic capacity within their designated area of responsibility as well as ensuring that administrative processes are co-ordinated and managed to deliver both governance and performance functions. There is also an expectation that the role supports the flow of patients and leads operationally on delivering this function across the medicine wards. The post holder will be responsible for the coordination and review of performance monitoring, clinical governance reporting, project work and the development of business plans/production of reports as required. They will be required to take remedial action where necessary, suggest improvements and propose and implement new ways of working. Through their own work and managing the work of others, the post holder will ensure that Directorate plans, systems, structures and processes for managing clinical quality, risk, controls assurance and local patient and public involvement initiatives are in place, and that these are carried out and managed efficiently. The post holder will be directly responsible for co-ordinating others to deliver timely and effective business support across the area of responsibility.

Job Title: Complex Care NurseLocation: WorthingSalary: £32,000paHours: Part time, 32 hours, part- time to work 4 days between Monday Friday, flexible hours, 9-5, withflexibility to suit the needs of the business What we offer: A competitive salary 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5years'service. Pro rata'd An additional day off for your Birthday Blue Light Card Refer with the Care Friends mobile app and earn extra money Cycle to Work scheme for our Head Office, Regional and Branch colleagues Long Service Awards Workplace Pension Employee assistance programme (EAP) - confidential phone line and online support and resources available to you and your loved ones 24/7 A range of Family Friendly Benefits designed to offer you more support, flexibility, and additional time off when you most need it. Supportive working environment with ongoing learning and development opportunities. A friendly, agile and flexible working culture We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business that puts people front and centre of everything we do.Prestige Nursing & Care has provided home care for over 75 years and we have 30 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients. Our services span the generations across a number of environments: Adults of all ages, including the elderly and frail, based in their own homes and community setting Babies, children and young adults in and outside of the home setting i.e. at school, college, social activities and play We offer complex nursing care, led by an experienced registered nurse, provided in the clients own home/ community setting and delivered by a nurse, heath care assistant or support worker. Our client needs, which vary, mainly arise from physical disability, long term conditions, neurological impairment, sensory impairment, learning disability and autism and mental health issues. We work in partnership and collaborate with those health-care professionals already involved; we value the importance of integrated and joined-up care provision. We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture. We are looking for a dynamic, resourceful and independent professional with solid nursing experience as an Adult, Child or Dual Qualified Nurse, that is flexible, enthusiastic, and has a can-do attitude to join our clinical team supporting both adults and children with complex needs. The role of a Complex Care Nurse is to provide clinical expertise and leadership to enable the planning and delivery of safe, high-quality complex care to all clients in their own homes and/or community settings. Purpose of the Job: The role of a Complex Care Nurse is to provide clinical expertise and professional leadership to enable management of a complex caseload of clients requiring clinical support in the community and to oversee the planning and delivery of safe, high-quality complex care to all adults and children in their own homes and/or community settings. To be accountable for and lead on the clinical components of care delivery Support in the assessment, mobilisation and implementation of complex care clients to support with business growth To regularly risk assess individual client needs Provide evidence based clinical expertise and advice relating to care-planning and delivery across the pathway and evaluate outcomes Attend meetings and/or liaise with MDT, commissioners, case managers and clients etc to build and manage clinical caseload To act as a role model and leader for all members of staff To facilitate and deliver an ongoing programme of clinical knowledge/skills-training and competency assessments to non-registered members to enable them to competently deliver care with minimal supervision To be responsible and accountable for the delegation of clinical healthcare tasks required for clients to maintain a quality of life within the community Maintain high standards and proactively manage quality improvement, clinical risks, safety concerns and complaints relating to client case load Drive best practice in order to ensure high quality care Promote compliance and adherence to internal policies and standards Keep up with national standards and requirements surrounding clinical services Assist the branch in identifying best practice in regard to clients complexity to ensure delivery of safe and high-quality care Commitment to improving client/family experience at every step of the care pathway. Identify, develop and maintain new business streams to support with growth of clinical services Person Specification: Registered Nurse withNMCwith active PIN Minimum 2 years clinical nursing experience including community or hospital setting Management of clinical risk management and individualised, person-centred care planning Experience of safeguarding adults and children Effective communication skills verbal and written Ability to work on own initiative as well a part of a team self-motivated Effective people management skills Ability to negotiate, influence, escalate and seek advice Experience in interpreting and analysing data and meet deadlines Excellent IT and presentation skills Demonstrate knowledge of the theory and application of clinical governance E Ability to work autonomously and with initiative Can do approach Ability to work independently and within a team Valid UK driving licence and access to a car is highly desirable, however other travel arrangements are possible Demonstrate good leadership skills. A commitment to equal opportunities and diversity Symmetry between personal and organisational values Recognised teaching qualification/experience Evidence of developing policy, guidelines and managing resources Coaching and mentoring skills, teaching qualification Evidence of success in leading/managing significant and sustained change Experience in interpreting and analysing data and meet deadlines

Join A Dynamic Team as a Support Worker at an Innovative SEN School Near Worthing in East Sussex!

Are you driven by a passion for making a real difference in the lives of children with Special Educational Needs?
Are you ready to embark on a rewarding and challenging journey that demands dedication, compassion, and resilience?
If so, this is the opportunity you've been waiting for!

Position: Support Worker
Location: SEN School near Worthing
Start Date: September

About The Setting: This SEN school is a beacon of innovation and inclusivity, where every child is empowered to thrive. The staff pride themselves on creating a nurturing environment that caters to a diverse range of special educational needs. Their committed team is dedicated to helping each child reach their fullest potential, making every day a new adventure in learning and growth.

Role and Responsibilities:

• Inspire and Support: Engage with students who have a variety of special educational needs, mainly those with challenging behaviour.
• Create Joyful Learning Experiences: Assist with dynamic classroom activities, ensuring a safe and positive environment where students can flourish.
• Provide Compassionate Care: Offer personal care when needed, including feeding, toileting, and hygiene support, with kindness and respect.
• Implement Tailored Education Plans: Work closely with classroom teachers to deliver individualised education plans (IEPs) that cater to each student's unique needs.
• Foster Engagement: Cultivate a nurturing and encouraging atmosphere to motivate student participation and enthusiasm.
• Collaborate for Success: Work hand-in-hand with teachers, therapists, and other support staff to provide comprehensive care and education.

Requirements:

• Previous experience working with children with special educational needs is a plus but not a must.
• Ability to manage and positively respond to challenging behaviour.
• Willingness to provide personal care as needed.
• A valid driver's license and reliable transportation are essential due to the school's location and potential off-site activities.
• Strong communication and teamwork skills.
• Patience, empathy, and a genuine passion for supporting children with SEN.

Why Join Them?

• Make an Impact: Be part of a passionate and dedicated team transforming students' lives.
• Grow Professionally: Access ongoing professional development and training opportunities.
• Enjoy a Supportive Environment: Thrive in a collaborative and encouraging workplace.
• Receive Competitive Rewards: Benefit from a competitive salary and benefits package.

If you are enthusiastic, resilient, and eager to join a vibrant school community, we want to hear from you!

Application Process: Apply today or call Paul Hirchfield at Randstad Education on 01293 527416 for more information.

Step into a role where you can make a profound impact on students' lives through the power of education.

Randstad is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will undergo a DBS check and provide satisfactory references.

A great new job opportunity has arisen for a dedicated Support Worker to work in an exceptional residential care home based in the Worthing, West Sussex area. You will be working for one of UK’s leading health care providers

This service is registered to provide residential care for people with a range of complex health needs, including people living with a learning disability

**To be considered for this position you must hold an NVQ Level 2 in Health & Social Care**

As the Support Worker your key duties include:
• Using the training provided, assist those who we support by helping with daily tasks
• Be there to support in day to day life; such as social visits, family visits and also days out to some great, local attractions
• Keeping paperwork up to date to ensure everything is captured for each person who lives in the service
• Working positively with colleagues, families and external organisations to assist in supporting those who live in the home

The following skills and experience would be preferred and beneficial for the role:
• Strong communication skills
• Takes pride in working with vulnerable people and takes safeguarding responsibilities seriously
• Effective decision making and judgement
• Strong planning and organisation skills
• Achieves all Health & Safety standards

The successful Support Worker will receive an excellent salary of £11.50 per hour and the annual salary is £22,425 per annum. This exciting position is a permanent full time role working 37.5 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
• Market leading pay rates
• Free compliance training, and opportunities to develop
• Flexibility in creating your own rota to suit your life
• Free uniform
• Free enhanced DBS check
• Employee Assistance Programme
• Life Assurance (2 x salary)

Reference ID: 6863
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

Care Assistant
Make a Real Difference. Join Our Team Today!

Are you a compassionate and caring individual looking for a rewarding career where you can truly make a positive impact on people’s lives? As a Care Assistant, you’ll be providing personal care and support to clients in their own homes, helping them maintain independence, and enhancing their quality of life.

What We Offer:

• Competitive pay rate, travel time and mileage paid as well
• No experience required—we’ll provide full training to set you up for success.
• Opportunities for career growth and development—we’re invested in your future!
• A truly rewarding job where every day you’ll know you’ve made a real difference in someone’s life.

What We’re Looking For:

• A passion for helping others—you genuinely care about making a difference in people’s lives.
• Strong communication skills and the ability to approach tasks with empathy and respect.
• Willingness to learn—we’ll provide you with all the training you need, including First Aid and DBS checks.

Essential Requirements:

• Full UK driving licence and access to your own vehicle (you’ll be travelling within your local community).
• Sponsorship is not available for this role—applicants must have the legal right to work in the UK.

Ready to Start Your Journey?

If you’re ready to begin a career where you can impact lives, learn new skills, and build a fulfilling future, we’d love to hear from you!

Apply today and take the first step towards a rewarding career as a Care Assistant.

Job Title : Occupational Therapist - Regaining Independence Service - Worthing
Job Category : Social Care - Qualified
Location : Bridge House - Worthing, West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £28.03

Pay - Pay - £35 per hour , Whist we are able to pay up to £38, this rate is for those deemed to be at Qualified Occupational Therapist level with over 2 years experience. Please ensure your candidates are aware that the pay rate they request may not be the rate they are offered; managers are assessing skills and competency at interview. If the candidate is being offered less than requested, we will make the reasoning clear whilst providing feedback
Directorate Group: Regaining Independence Service / community OT for reablement services
Location: Worthing
Working arrangements: Mix of home working and office / home visits once induction completed.
DRIVING LICENSE AND ACCESS TO CAR ESSENTIAL

Job Description :
You will work as part of a strong and dynamic Occupational Therapy service. In this role you will be required to undertake strengths-based assessments applying relevant legislation and utilising Occupational Therapy skills and knowledge to develop and implement a plan of support, aimed at improving wellbeing and delivering outcomes for people.
You will manage a caseload collaborating with people and family or friend carers, undertake strengths-based assessments and reviews, identifying eligible needs and personalised outcomes. You will be working within a supportive environment to apply your occupational therapy skills to develop and implement support plans, aimed at improving wellbeing and delivering outcomes, including utilising community assets, and ensuring that eligible needs are met.
You will be working within a managed and supportive context, applying learning to further develop capability, and professional confidence.
You will be supported with professional supervision and assessment and a workload that is appropriate to your level of professional development. You will work effectively in partnership with other staff and voluntary agencies and have a good understanding of all the relevant health, voluntary and private services in the area.
You will strive to remain up-to-date and compliant with all relevant legislation and adhere to organisational procedures, policies, and codes of conduct as well as Health and Care Professions Council (HCPC) professional standards and the Royal College of Occupational Therapists (Professional standards for occupational therapy practice, conduct and ethics) to uphold a high-quality, seamless service.

Required experience and skills
(These will be used as the shortlisting criteria)
Key Skills:
1. Experience of working proactively as a member of the team to make an
accurate strengths-based assessment of needs and negotiate and implement
effective plans and outcomes (in line with relevant legislation), working in
partnership with carers, colleagues, and a variety of external agencies to
meet people’s outcomes.
2. Experience of applying a risk enablement approach and using evidence-based
practice.
Job Description & Person Specification

3. Experience of analysis and interpretation of people related information and
data to prioritise needs and formulate plans for intervention and service
provision.
4. Experience of contributing to safeguarding enquiries.
5. Ability to supervise and develop the capabilities of unregistered practitioners,
and to mentor and coach students and apprentices.
6. Excellent communication and interpersonal skills to interact effectively with a
range of stakeholders to provide clear advice and guidance and interventions.
7. Ability to recognise the limits of own accountability and responsibility, know
when to seek appropriate support, advice and supervision, and to prioritise
and organise work and meet agreed performance expectations.
8. Sound and accurate IT skills to ensure effective record keeping, compliant
with data protection and respecting confidentiality

Qualifications and/or experience:
• Diploma / BSc Occupational Therapy or recognised equivalent Occupational
Therapy qualification.
• Registration with Health and Care Professions Council (HCPC).
• Experience of undertaking assessments and occupational therapy.
intervention planning, implementation, and review by means of creative and
pragmatic solutions.
• Experience of working in partnership with those who access the service and
maintaining a focus on the needs and strengths of the people, and the
outcomes they want to achieve, whilst handling conflict and disagreement.
• Experience of managing risk within a risk enablement approach
• Good, up-to-date working knowledge of relevant legislation e.g., Care Act
(2014), Mental Capacity Act (2005) etc.
• Valid, full driving licence.

Job responsibilities To assess the needs of patients ensuring the provision of healthcare is appropriate, incorporating evidence-based practice To maintain accurate clinical records in conjunction with extant legislation

Do you thrive on delivering excellent customer service and making a real difference every day?

Do you enjoy injecting your excellent interpersonal skills to build relationships with customers to provide the service they deserve?

Then read on to learn more about our exciting role on offer

You will join our vibrant and welcoming/supportive Contact Centre team who are proud of the high level of service we provide for our customers.

We are a people business – excellent customer insight and experience needs to be at the heart of everything we do. Customers today have high expectations; their experience of using council services should not be second rate. We aim to meet customer needs by giving consistent information, advice and support at their convenience. Our customer model is built on the following principles

• A service that offers ease of access and intuitive navigation

• Consistent and high-quality contact management

• A service driven by customer insight and demand analysis

• A service that is delivered through appropriate delivery channels

• A service which has resilience and scale

• A service that is efficiently delivered

Main Responsibilities

As the first point of contact for our customers, you will use your excellent communication skills and professional and friendly manner to support customers with queries or complaints.

You will be required to listen, probe and investigate enquiries to determine the underlying needs of the customer, escalating queries where necessary

You will be required to work using your own initiative and judgement as well as work effectively as part of a team.

You will respond to customer queries through different channels such as telephone, e-mail and web chat

The Ideal Candidate

We are looking for you to,

• have experience in a customer facing environment ideally in a contact centre
• be passionate about delivering the best customer service possible
• be able to use own judgement to resolve queries and complaints quickly and effectively
• have excellent listening skills and an empathetic approach when addressing issues or complaints
• be self motivated and able to work under pressure
• be able to contribute new ideas to help deliver personal and team performance

The hours of work are 9.00 -17.00 Monday to Friday

The position is fixed term role for two years

Successful candidates will be supported to develop in this role through a week’s comprehensive training in our Stafford office as well as continuous support and development to enable you to reach your full potential and enhance your career.

Interviews will take place in the two weeks following this advert closing.

For further information about this role please email Charlotte Pinks, Customer Service Team Leader - charlotte.pinks@staffordshire.gov.uk

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

Proud member of the Disability Confident employer scheme

Customer Service Representative

£21,840 - £23,000 per year

Monday-Friday, 9am-5pm, 35 hours per week

Hybrid remote - Combination of work from home and in office

Standard Life House, Edinburgh, EH1 2DH

So, what does the role entail?

You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.

Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.

We support our colleagues with competitive benefits:

• No weekend working.
• 31 days annual leave (including UK Bank Holidays).
• Annual discretionary bonus eligibility.
• Perks at Work (online discounted shopping).
• Car lease scheme and Jaguar Land Rover discount.
• Cycle to Work scheme and interest-free season ticket loans.
• Annual volunteering day.
• Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave).
• Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support.
• Contributory pension scheme (up to 6% match), Group Life Assurance, and Group Income Protection.
• Personal and career development opportunities within Diligenta.

Join our team if you're…

• Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure.
• Someone who has excellent listening, verbal and written communication skills and able to simplify complex matters whilst providing outstanding service.
• A problem solver, flexible, and adaptable to changing priorities.
• Comfortable switching between multiple IT applications with attention to detail.
• Proficient in Microsoft Office (Word & Excel).
• Excited to work with great people and create a supportive workplace.
• Passionate about learning and sharing knowledge to enhance skills and develop best practices.

Who is Diligenta?

Diligenta makes a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We are dedicated to being there to support customers in the moments that really matter in life and providing the best service every time. Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, Standard Life, AVIVA, M&G Prudential and Nest, the UK government's workplace pension scheme. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

Diligenta's innovation spans more than just technology; we look for new ways to innovate in customer service and client satisfaction too. Our ongoing and expected company growth offers opportunities for all our colleagues, and we're excited to welcome new people to be part of our journey.

Diligenta is proud to be a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group.

-Sponsorship/Switch is NOT AVAILABLE



-Full time day shift hours are -37.5 hours weekly - Every other weekend included

Day shifts - 8am-8pm





At Liaise, we are inspired by our values of Positive, Progressive, and Personal support and we are looking for Support Workers who believe in our vision to ensure that every person we support leads a happy, purposeful life. We are looking for caring people to join our fabulous team as a Support Worker or a Care Assistant, experience is not required, as full training and support will be given.

What you will be doing:


Using the training provided, assist those who we support by helping with daily tasks
Be there to support in day to day life; such as social visits, family visits and also days out to some great, local attractions
Keeping paperwork up to date to ensure everything is captured for each person who lives in the home
Working positively with colleagues, families and external organisations to assist in supporting those who live in the home.


What we would like you to have to be able to do it:


Strong communication skills
Takes pride in working with vulnerable people and takes safeguarding responsibilities seriously
Effective decision making and judgement
Strong planning and organisation skills
Achieves all Health & Safety standards


What we will provide if you join our fabulous Support Worker team:


Market leading pay rates
Length of service leave (up to five extra days holiday)
Fully funded Blue Light Discount Card
Access to Wagesteam – our financial wellbeing app that lets you access your pay as and when you earn it, get discounts at supermarkets and helps you save.
Employee Assistance Programme (access to free telephone counselling and legal advice)
Free compliance training, and opportunities to develop
NEST Pension Scheme
Flexibility in creating your own rota to suit your life
Free enhanced DBS check
Life Assurance (2 x salary)




If you feel you would be a suitable candidate for the Support Worker position, please feel free to apply and one of our dedicated Recruitment team members will be in touch.

We are an equal opportunities employer and welcome, and encourage, applications from all backgrounds – we are happy to discuss any possible reasonable adjustments. Please note the Support Worker role is subject to an enhanced DBS check.

-Sponsorship/Switch is NOT AVAILABLE

-Must have minimum 1 year Team leader experience in the care sector



Full time day shifts including every other weekend

Weekly shift hours are -37.5 weekly

Day shifts - 8am-8pm

Some half shifts are included





At Liaise, we are inspired by our values of Positive, Progressive, and Personal support and we are looking for Team Leader who believe in our vision to ensure that every person we support leads a happy, purposeful life.



What you will be doing:


Acting as a role model by leading and supervising carers day-to-day, working alongside them and completing regular staff appraisals.
Ensure good team working.
Motivate, support and mentor the staff when needed.
Organising staff allocations and breaks
Promote the professional image of the services through excellent communication, appropriate behaviour and professional appearance.


What we would like you to have to be able to do it:


Strong communication skills
Takes pride in working with vulnerable people and takes safeguarding responsibilities seriously
Effective decision making and judgement
Strong planning and organisation skills
Successfully completed NVQ Level 3 in Adult Social Care (or equivalent)
Achieves all Health & Safety standards


What we will provide if you join our fabulous team:


Market leading pay rates
Length of service leave (up to five extra days holiday)
Fully funded Blue Light Discount Card
Access to Wagesteam – our financial wellbeing app that lets you access your pay as and when you earn it, get discounts at supermarkets and helps you save.
Employee Assistance Programme (access to free telephone counselling and legal advice)
Free compliance training, and opportunities to develop
NEST Pension Scheme
Flexibility in creating your own rota to suit your life
Free enhanced DBS check
Life Assurance (2 x salary)




If you feel you would be a suitable candidate for the Team Leader position, please feel free to apply and one of our dedicated Recruitment team members will be in touch.

We are an equal opportunities employer and welcome, and encourage, applications from all backgrounds – we are happy to discuss any possible reasonable adjustments. Please note the Support Worker role is subject to an enhanced DBS check.

The post holder will support the Clinical System team in the delivery of technology to staff in Primary Care, empowering process change through technology and being a champion of digital technology. You will be required to create and deliver high quality training for all primary care staff in innovative and flexible ways engaging and supporting staff with their learning and development in use of digital systems (clinical and non-clinical). Analyse and create work processes for Primary Care using clinical systems to assist with standardisation and improved efficiencies. Supporting practices to expand and develop the digital first offer by identifying training needs and developing plans for the inclusion of all practice staff to meet digital training requirements.

Join A Dynamic Team as a Support Worker at an Innovative SEN School Near Worthing in East Sussex!

Are you driven by a passion for making a real difference in the lives of children with Special Educational Needs?
Are you ready to embark on a rewarding and challenging journey that demands dedication, compassion, and resilience?
If so, this is the opportunity you've been waiting for!

Position: Support Worker
Location: SEN School near Worthing
Start Date: September

About The Setting: This SEN school is a beacon of innovation and inclusivity, where every child is empowered to thrive. The staff pride themselves on creating a nurturing environment that caters to a diverse range of special educational needs. Their committed team is dedicated to helping each child reach their fullest potential, making every day a new adventure in learning and growth.

Role and Responsibilities:

• Inspire and Support: Engage with students who have a variety of special educational needs, mainly those with challenging behaviour.
• Create Joyful Learning Experiences: Assist with dynamic classroom activities, ensuring a safe and positive environment where students can flourish.
• Provide Compassionate Care: Offer personal care when needed, including feeding, toileting, and hygiene support, with kindness and respect.
• Implement Tailored Education Plans: Work closely with classroom teachers to deliver individualised education plans (IEPs) that cater to each student's unique needs.
• Foster Engagement: Cultivate a nurturing and encouraging atmosphere to motivate student participation and enthusiasm.
• Collaborate for Success: Work hand-in-hand with teachers, therapists, and other support staff to provide comprehensive care and education.

Requirements:

• Previous experience working with children with special educational needs is a plus but not a must.
• Ability to manage and positively respond to challenging behaviour.
• Willingness to provide personal care as needed.
• A valid driver's license and reliable transportation are essential due to the school's location and potential off-site activities.
• Strong communication and teamwork skills.
• Patience, empathy, and a genuine passion for supporting children with SEN.

Why Join Them?

• Make an Impact: Be part of a passionate and dedicated team transforming students' lives.
• Grow Professionally: Access ongoing professional development and training opportunities.
• Enjoy a Supportive Environment: Thrive in a collaborative and encouraging workplace.
• Receive Competitive Rewards: Benefit from a competitive salary and benefits package.

If you are enthusiastic, resilient, and eager to join a vibrant school community, we want to hear from you!

Application Process: Apply today or call Paul Hirchfield at Randstad Education on 01293 527416 for more information.

Step into a role where you can make a profound impact on students' lives through the power of education.

Randstad is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will undergo a DBS check and provide satisfactory references.

About Us

West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

About The Job

Salary: £28,264 - £30,060 per annum
Contract Type: Fixed Term 5 month contract
Working Pattern: Full time, 37 hours, flexible working to be discussed at interview. Minimum of one day in the office.
Location: Bridge House, Durrington

An exciting opportunity has come up to join our Combined Placement Sourcing Team (CPST) as part of the health and social care system to ensure people who require supported discharge from hospital have access to the appropriate services working alongside lifelong services. Check out our Combined Placement and Sourcing Team (Adult Services) campaign page for more information.

Care and Support Broker roles are mainly office based with occasional travel and work during standard office working hours on weekdays between 9am and 5pm. You may have a background in health or social care already or you might have really good transferable skills from other sectors.

We are looking for someone to join our dedicated team, providing support to our customers to access appropriate care and support services. We are looking for someone with strong communication skills to work in partnership with a range of different services and customers to support teams in navigating changing demands and ensure the best support is provided.

As a representative for CPST we provide support across health and social care, and plan and source support for people being discharged from hospital and those with assessed social care needs.

*Internal candidates wishing to apply for this role will be considered for a secondment position. Please can you therefore discuss and agree this with your manager before applying for this position.

Experience and Skills

Key Skills (please cover within your application as these are the short listing criteria):
1. Able to support the planning and arranging of customer focused and strengths-based services for people with care and support needs
2. Able to accurately relay information to service providers and health and social care colleagues to enable appropriate services to be sourced quickly
3. Able to organise / prioritise work, work independently, and work under pressure and to tight deadlines
4. Able to interpret intelligence received to determine risks and communicate safeguarding and service quality issues through the relevant channels
5. Excellent written, verbal, influencing and negotiation skills
6. Sound and accurate IT and keyboard skills

Qualifications and/or experience:
* NVQ level 3 in a relevant subject, or equivalent qualification or experience
* GCSE English and Maths, or equivalent qualification or experience operating at this level of literacy and numeracy
* Good up-to-date working knowledge of legislations and organisational policies relevant to the specialist area of the post e.g. Care Act (2014), Hospital Discharge Guidance 2020, Mental Health Act (1983) etc
* Experience of monitoring data and information including financial material and using a range of IT and data systems
* Good understanding of office systems and practices related to carrying out a health or social care role
* Experience of influencing and negotiating with individuals, stakeholders and service providers- Desirable

Rewards and Benefits

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.

Further Information

The reference number for this role is CAFHE05452.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.

West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.

For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme, this can be found on our application help page.

Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Customer Service Representative - Edinburgh Standard Life

£21,840 - £23,000 per year

Monday-Friday, 9am-5pm, 35 hours per week

Hybrid remote - Combination of work from home and in office

Standard Life House, Edinburgh, EH1 2DH

So, what does the role entail?

You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.

Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.

We support our colleagues with competitive benefits:

• No weekend working.
• 31 days annual leave (including UK Bank Holidays).
• Annual discretionary bonus eligibility.
• Perks at Work (online discounted shopping).
• Car lease scheme and Jaguar Land Rover discount.
• Cycle to Work scheme and interest-free season ticket loans.
• Annual volunteering day.
• Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave).
• Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support.
• Contributory pension scheme (up to 6% match), Group Life Assurance, and Group Income Protection.
• Personal and career development opportunities within Diligenta.

Join our team if you're…

• Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure.
• Someone who has excellent listening, verbal and written communication skills and able to simplify complex matters whilst providing outstanding service.
• A problem solver, flexible, and adaptable to changing priorities.
• Comfortable switching between multiple IT applications with attention to detail.
• Proficient in Microsoft Office (Word & Excel).
• Excited to work with great people and create a supportive workplace.
• Passionate about learning and sharing knowledge to enhance skills and develop best practices.

Who is Diligenta?

Diligenta makes a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We are dedicated to being there to support customers in the moments that really matter in life and providing the best service every time. Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, Standard Life, AVIVA, M&G Prudential and Nest, the UK government's workplace pension scheme. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

Diligenta's innovation spans more than just technology; we look for new ways to innovate in customer service and client satisfaction too. Our ongoing and expected company growth offers opportunities for all our colleagues, and we're excited to welcome new people to be part of our journey.

Diligenta is proud to be a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group.