Total 18 Senior Executive level Customer Service job vacancies in Glasgow, Glasgow, G2 6AY

About The Role

As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.

One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.

Ideally, you’ll have completed a Level 2 Diploma S/NVQ in Adult Care and are prepared to work towards Level 3 qualification in Adult Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. What’s essential, though, is your brilliant positive energy and natural ability to get along with people. You’ll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind.

About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Paid Enhanced DBS/PVG
- Hourly rate is subject to experience and qualifications
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

About The Role

As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.

One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.

About You
Ideally, you’ll have completed a Level 2 Diploma S/NVQ in Health and Social Care and are prepared to work towards Level 3 qualification in Health and Social Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. What’s essential, though, is your brilliant positive energy and natural ability to get along with people. You’ll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.



About The Company
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Paid Enhanced DBS/PVG
- Hourly rate is subject to experience and qualifications
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

#HCOneJobs

Senior Service Lead Glasgow– 39 hours per week

£27,000 per annum

We are looking for a Senior Service Lead to join our friendly and welcoming team in Glasgow. You’ll have a really rewarding role working with a great team of people. We deliver creative, dynamic and person centred services providing a range of individualised support to our service users.

The Role

The role will be an even split between operational, administrative and staff management duties and undertaking the responsibilities of a Support Worker.

The Senior Service Lead will report directly to the Registered Locality Manager and will work closely with other senior team members to ensure the delivery of high-quality support services. This comprehensive role requires a compassionate and experienced leader; the role is essential to the continuous improvement and effective operation of our services. We aim to provide the best possible person centred support to adults with autism and learning difficulties while fostering a supportive and professional environment for our staff.

Whilst on rota as a Support Worker you will provide support to our service users. You will help the people we support to live their life the way they want, ensuring they have choice and control over the planning and delivery of their support. You will enable them to reach their potential by providing both physical and emotional support along with encouraging them to develop positive relationships and engage with the community. You will be supporting individuals with a variety of needs: helping with finances, personal care, domestic tasks and medication.

It is important that you uphold and implement our values, policies and procedures and are a positive role model for the staff team. You will regularly conduct supervisions and appraisals to monitor performance, provide feedback and support professional growth. You will ensure the team are up to date on all required training and registrations, assisting where needed to ensure we have a highly effective and well informed workforce.

You will be required to conduct regular health and safety audits across services to promote a safe living and working environment. This will involve identifying and coordinating any required maintenance, reviewing care plans regularly and auditing paperwork against high compliance standards. Part of the role will also involve welcoming new employees into our service. You will greet potential candidates, conducting service tours and if successful provide inductions to equip them with a full understanding of the working environment and role expectations.

Please note the role will require you to be on call on a rota basis. An enhanced Adult PVG application will be required for successful applicants.

Qualifications and Experience


To be a registered member of the SSSC
Level 3 SQV in health and social care
Significant experience in the social care sector
Proven leadership and management experience
Applicants must be drivers with access to their own vehicle due to the large locality we cover


Benefits and Rewards


A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
Accredited training giving you the knowledge and skills to deliver a first rate job
An employer contributory pension scheme


In addition to the above you also have access to the following great benefits:


Health Cash Plan (for full/part time contracted hours)
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus (terms and conditions apply)
Recognition Initiatives


Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.

Proud member of the Disability Confident employer scheme

At Care in Mind our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work. As Senior Support Worker your role will involve working alongside and supporting the Deputy and Registered Manager in supervising a team of staff and will carry out the co-ordination and leading of shifts. You will take the lead and play an active part in the young persons key team, creating and updating care plans, work collaboratively with the homes multi-disciplinary team ensuring all actions have been completed. You will also take an active role in supporting new members of the team and be involved in the recruitment of new staff attending interviews and local job fairs. At our 5 bed home in Dentons Green, you will be working with young people who have a variety of mental health diagnosis including personality disorder, disordered eating, and complex post-traumatic stress disorder and those who use self-harm as a strategy to cope with their emotions. Several of our young people are preparing for moving on positively from the home into the community. Your role will include supporting them with their daily living meal preparation, food shopping, prompting for self-care, medication administration, medical appointments, and general upkeep of their home. Our young people enjoy doing activities out of the home including clothes shopping, swimming, meals out, attending youth clubs and other groups, pamper sessions and cinema trips, which you will be able to support with. At Rosebank we enjoy Bring your hobby to work days which includes staff enjoying their hobbies at work such as dog walking, painting, yoga, camping & bushcraft, and gardening. The role will include some fewer fun aspects such as incident management, de-escalation of challenging behaviours, completing several online records, report writing, audits, and medication management. Previous experience of working with young people who have mental health needs is essential and ideally you will have worked as a Support Worker in a similar environment. You will receive full training and ongoing support & mentoring from our friendly residential and clinical team. The job is highly rewarding and is an excellent development opportunity if you would like to gain supervisory experience and move into a future management role of which we will support the right candidates to do.

Role: Senior Care Assistant
Salary: up £20 per hour
Location: Glasgow and surrounding areas

Search Consultancy is currently going through a period of growth and need experienced and reliable Senior Carers to support our clients throughout the West of Scotland.

Search will offer you competitive pay rates, weekly pay, holiday pay, free SVQ's, free training free pvg, free uniform, mileage, flexibility and the chance of a permanent job.

All you need is 6 months experience as a Senior Carer and hold an SVQ 3.

You pick and choose your shifts, make extra money and expand your cv.

Please get in touch today to discuss this opportunity further!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you looking for progression or a fresh challenge in your social care career? Our Downfield Housing Support Service in the east end of Glasgow is on the lookout for a motivated and enthusiastic individual to join them as an Acting Senior Support Worker, working full-time (37.5 hours per week) on a six-month fixed-term contract.The role:Downfield Housing Support Service has 11 permanent Support Practitioners providing support to 11 individuals with varying needs, ranging from mental health, physical needs, learning disabilities, addiction and forensic support needs.


The people we support require assistance with tasks, such as personal care, homecare and household tasks, medication, meal preparation or support with cooking meals, shopping, managing finances, arranging appointments or accessing their local community.As a Senior Support Worker, you will coach and mentor your team, providing regular support including supervision and identifying training needs. You will be responsible for producing the monthly rotas, whilst considering budgetary requirements and ensuring that all staff meet their contracted hours. On call duties will be allocated to you on a rotational basis.Working alongside the Service Manager, part of your role will include liaising with external health professionals and facilitating meetings with supported individuals and important people in their lives to create accurate and effective person-centred support plan. You’ll effectively match the people we support with staff members, considering the specific outcomes and goals set for each individual.For a full list of responsibilities please see attached job descriptionWhat we’re looking for:


Minimum of at least 2 years previous experience of supporting individuals within care.
A passion with experience of delivering high quality, person-centred care and support.
Great verbal and written communication skills.
Ability to plan and prioritise workload.
Good understanding of SSSC Codes of Practice and Health & Social Care Standards.
SVQ Level 3 in Social Services & Healthcare or be willing to work towards your qualification.
Ability to build and maintain positive and professional relationships with supported individuals, families, healthcare professionals and stakeholders.
Ability to motivate and lead others.



Desirable:


Experience of working with individuals who have autism and a knowledge of positive behaviour approaches to support.
A driving licence and access to a vehicle.

Our Senior Support Workers generally work Monday to Friday, however there may be times you’ll need to provide cover for on-call shift work. Based on the needs of the service these could include evenings, sleepovers, waking nights, weekends and public holidays.Sound interesting? Then apply today! We’d would love to hear from you!Closing date: 20/09/2024 (We reserve the right to close this vacancy at any point)
Interviews will take place week commencing 23/09/2024



PVG checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector.The successful applicant must also register with SSSC as a Supervisor in Care at Home and Housing Support Services on taking up the post.
We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.We celebrate difference and encourage everyone to join us!

Role: Senior Carer
Salary: £16-£20 per hour
Location: Glasgow & surrounding areas

We are looking for senior carers to join our team!

Here at Search we are extremely busy and require staff like you to help our clients and are looking for staff in your area.

We have flexible options for ad hoc regular shifts or full time work and it is completely FREE to join us.
We work with private care homes, alcohol and addictions services, private hospitals, community work and other similar organisations.

We offer FREE training, weekly pay, competitive rates, bonuses, flexibility, FREE uniform, refer a friend scheme, FREE PVG, a dedicated consultant, a nurse manager for clinical help and permanent opportunities are also available.

We offer double time for bank holidays. We would also love to speak to Nurses, Home Managers, Deputy Managers and Unit Managers.

If you are interested in finding out more, then get in touch - nicola.ross@search.co.uk !

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Role: Senior Care Assistant
Salary: up £20 per hour
Location: Glasgow and surrounding areas

Search Consultancy is currently going through a period of growth and need experienced and reliable Senior Carers to support our clients throughout the West of Scotland.

Search will offer you competitive pay rates, weekly pay, holiday pay, free SVQ's, free training free pvg, free uniform, mileage, flexibility and the chance of a permanent job.

All you need is 6 months experience as a Senior Carer and hold an SVQ 3.

You pick and choose your shifts, make extra money and expand your cv.

Please get in touch today to discuss this opportunity further!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you looking for progression or a fresh challenge in your social care career? If you share our values and have experience of working in mental health and learning disability services, we may have the opportunity you’ve been looking for!

Our dynamic and friendly team at Balmoral Gate in Glasgow are on the lookout for a motivated and enthusiastic individual with experience in care to join them as a Senior Support Worker on a full-time, permanent basis (37.5 hours per week).

The Richmond Fellowship Scotland is a leading voluntary organisation, supporting people with a broad range of needs to live in their own homes, as part of their community. We are driven by strong values and a firm commitment to choice, dignity and social inclusion.

The Role

Balmoral Gate is a registered care home, providing support to 10 residents between the ages of 18 to 35 years who have Mental Health, Learning Disabilities, Forensic Support needs and Autism. The service is made up of 11 flats which supports individuals over a three to four year period to develop daily living skills, this could be personal care, homecare & household tasks, medication, meal preparation or support with cooking meals, shopping and or managing finances, arranging appointments, or accessing their local community.

As a Senior Support Worker, you will coach and mentor your team, providing regular support including supervision and identifying training needs. You will be responsible for producing the monthly rotas, whilst considering budgetary requirements and ensuring that all staff meet their contracted hours. On call duties will be allocated to you on a rotational basis.

Working alongside the Service Manager, part of your role will include liaising with external health professionals and facilitating meetings with supported individuals and important people in their lives to create accurate and effective person-centred support plan. You’ll effectively match the people we support with staff members, considering the specific outcomes and goals set for each individual.

For a full list of responsibilities please see attached Job Description

What we’re looking for:

Minimum of at least 2 years previous experience of supporting individuals within care.
A passion with experience of delivering high quality, person-centred care and support.
Great verbal and written communication skills.
Ability to plan and prioritise workload.
Good understanding of SSSC Codes of Practice and Health & Social Care Standards.
SVQ Level 3 in Social Services & Healthcare or be willing to work towards your qualification.
Ability to build and maintain positive and professional relationships with supported individuals, families, healthcare professionals and stakeholders.
Ability to motivate and lead others.

Desirable:

Experience of working with individuals who have autism and a knowledge of positive behaviour approaches to support.
Have a driving licence and access to a vehicle.

Our Senior Support Workers generally work Monday to Friday, however there may be times you’ll need to provide cover for on-call shift work. Based on the needs of the service these could include evenings, sleepovers, waking nights, weekends and public holidays.

Sound interesting? Then apply today! We’d would love to hear from you!

Interviews will be conducted via MS Teams on Thursday 22nd August 2024.

Closing Date: 20/08/2024 (We reserve the right to close this vacancy at any point)

If you are seeing this ad via a job board then please be aware that you must submit an application directly via our website (https://www.trfs.org.uk/job-search) otherwise we may be unable to contact you.

PVG checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector. All new staff members will be required to register with the SSSC within 6 months of their start date.

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.

We celebrate difference and encourage everyone to join us!

About The Role

As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.

One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.

About You
Ideally, you’ll have completed a Level 2 Diploma S/NVQ in Health and Social Care and are prepared to work towards Level 3 qualification in Health and Social Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. What’s essential, though, is your brilliant positive energy and natural ability to get along with people. You’ll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.



About The Company
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Paid Enhanced DBS/PVG
- Hourly rate is subject to experience and qualifications
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

#HCOneJobs

Senior Service Lead Glasgow– 35 hour per week

£27,000 per annum

We are looking for a Senior Service Lead to join our friendly and welcoming team in Glasgow. You’ll have a really rewarding role working with a great team of people. We deliver creative, dynamic and person centred services providing a range of individualised support to our service users.

The Role

The role will be an even split between operational, administrative and staff management duties and undertaking the responsibilities of a Support Worker.

The Senior Service Lead will report directly to the Registered Locality Manager and will work closely with other senior team members to ensure the delivery of high-quality support services. This comprehensive role requires a compassionate and experienced leader; the role is essential to the continuous improvement and effective operation of our services. We aim to provide the best possible person centred support to adults with autism and learning difficulties while fostering a supportive and professional environment for our staff.

Whilst on rota as a Support Worker you will provide support to our service users. You will help the people we support to live their life the way they want, ensuring they have choice and control over the planning and delivery of their support. You will enable them to reach their potential by providing both physical and emotional support along with encouraging them to develop positive relationships and engage with the community. You will be supporting individuals with a variety of needs: helping with finances, personal care, domestic tasks and medication.

It is important that you uphold and implement our values, policies and procedures and are a positive role model for the staff team. You will regularly conduct supervisions and appraisals to monitor performance, provide feedback and support professional growth. You will ensure the team are up to date on all required training and registrations, assisting where needed to ensure we have a highly effective and well informed workforce.

You will be required to conduct regular health and safety audits across services to promote a safe living and working environment. This will involve identifying and coordinating any required maintenance, reviewing care plans regularly and auditing paperwork against high compliance standards. Part of the role will also involve welcoming new employees into our service. You will greet potential candidates, conducting service tours and if successful provide inductions to equip them with a full understanding of the working environment and role expectations.

Please note the role will require you to be on call on a rota basis. An enhanced Adult PVG application will be required for successful applicants.

Qualifications and Experience


To be a registered member of the SSSC
Level 3 SQV in health and social care
Significant experience in the social care sector
Proven leadership and management experience
Applicants must be drivers with access to their own vehicle due to the large locality we cover


Benefits and Rewards


A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
Accredited training giving you the knowledge and skills to deliver a first rate job
An employer contributory pension scheme


In addition to the above you also have access to the following great benefits:


Health Cash Plan (for full/part time contracted hours)
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus (terms and conditions apply)
Recognition Initiatives


Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.

Proud member of the Disability Confident employer scheme

Role: Senior Care Assistant
Salary: up £20 per hour
Location: Glasgow and surrounding areas

Search Consultancy is currently going through a period of growth and need experienced and reliable Senior Carers to support our clients throughout the West of Scotland.

Search will offer you competitive pay rates, weekly pay, holiday pay, free SVQ's, free training free pvg, free uniform, mileage, flexibility and the chance of a permanent job.

All you need is 6 months experience as a Senior Carer and hold an SVQ 3.

You pick and choose your shifts, make extra money and expand your cv.

Please get in touch today to discuss this opportunity further!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

The University of Glasgow is seeking to appoint a Senior Cryo-EM Support Scientist to join the School of School of Infection & Immunity.

The post holder will join us at the Scottish Centre for Macromolecular Imaging (SCMI, https://www.gla.ac.uk/research/az/cvr/facilities/scmi/). The SCMI is a consortium of 4 Scottish universities with an interest in cryo-EM – University of Dundee, University of Edinburgh, University of St Andrews, and University of Glasgow, where we are based. We deliver high-quality single particle and tomography data to users from our consortium partners and externally using our flagship CRYO ARM 300 microscope. We also run a sample preparation laboratory and microscopes for negative staining and cryo-screening. These are mostly used by users from University of Glasgow in our role as their local cryo-EM facility but are also available for external use. The work is varied, with many projects and users coming through the facility. On average, we have around 30 active users each year, from total beginners through to experienced principal investigators.

The primary role of this post will be to support SCMI users to achieve high-quality cryo-EM data through user training, preparing specimens for imaging and operating the SCMI electron microscopes for data collection.

The postholder will be a motivated scientist with a proven interest and aptitude for biological imaging and structural biology.

This position is full time (35 hrs per week) open ended.

For enquiries regarding this post please contact the SCMI Facility Manager, Dr James Streetley via email james.streetley@glasgow.ac.uk

Proud member of the Disability Confident employer scheme

Join our community.

Within the Corporate Service Centre, we pride ourselves on delivering an excellent standard of service to our Corporate and Commercial customers.

As a Customer Service Executive you will be supporting our Corporate & Commercial customers and Relationship Teams with day to day banking through different channels including Telephone, Email & Secure Message.

The difference you'll make.

• Servicing inbound calls and emails from customers, both internally and externally either through personal ownership or by liaising with other areas (e.g. internal Departments; escalating issues or complaints), according to the process

• Using various systems to ensure all queries raised are fully answered, ensuring the account is accurately updated to reflect conversations

• Performing high value transactions on customers' accounts,

• Achieving Key Performance Indicators such as Quality Assurance targets and AHT targets

• Displaying Santander's 5 TEAMs behaviours in line with the Client Services ethos

What you'll bring.

• The ability to treat each customer as an individual and deliver a tailored response on each call

• Being able to work within procedural guidelines

It would also be nice for you to have.

• Excellent communication and customer service skills (e.g. articulate, clear, good listening/questioning skills, showing empathy where appropriate)

• Numerical and computer skills, with a high level of dexterity

• Flexibility across the range of opening hours

• You will require the right to work in the UK (please see details below)

What else you need to know.

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. We aim to offer different ways of working to ensure the best experience for you and for our customers. To support this, we offer site-based contracts with a hybrid working pattern and we're happy to discuss specific requirements throughout the recruitment process.

This is a full time role and is based in our St Vincent Street office, Glasgow and you will be expected to spend 40% of your time in this office.

We are open Monday to Friday and so you'll work five seven-hour shifts between 08:00 - 17:30.

Inclusion.

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• Starting Salary between £23,036 - £27,101 - dependent on experience

• £500 annual cash allowance to spend on our great range of benefits.

• 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year

• Eligible for a discretionary performance-related annual bonus.

• Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments

• Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass

• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer

• Support your favourite causes through charitable giving and our community partnerships

• Share in Santander's success by investing in our share plans

• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

Right to work in the UK.

Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.

What to do next.

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

Murray Recruitment are seeking a highly organised and experienced Senior Support Administrator for a permanent position based in Glasgow.

The ideal candidate will be responsible for supporting a team of Administrators, ensuring the smooth running of reactive repairs contracts within the social housing sector. This role will be a hands-on position and you will utilise a job management system to coordinate tasks, re-arrange follow-up appointments, report on contract performance, and accurately input all relevant details upon completion of works.

Responsibilities

Team Management:
Supervise and lead a team of support staff, providing guidance, support, and training as needed.
Co-ordinate tasks effectively to ensure the efficient allocation of resources and optimal performance of the team.
Contract Oversight:
Oversee the smooth running of reactive repairs contracts within the social housing sector.
Ensure that all contracts are executed in accordance with agreed-upon KPIs and SLAs.
Monitor contract performance closely and take proactive measures to address any issues or deviations from established standards.
Task Coordination:
Utilise a job management system to coordinate tasks, prioritise workloads for engineers, and allocate resources efficiently.
Re-arrange follow-up appointments promptly when parts or materials arrive, ensuring minimal disruption to service delivery.
Reporting and Documentation:
Generate regular reports on contract performance, highlighting key metrics such as response times, completion rates, and customer satisfaction scores.
Maintain accurate records of all works completed, including detailed documentation of tasks, materials used, and associated costs.
Input all relevant details into the job management system upon completion of works, ensuring data integrity and compliance with reporting requirements.

Experience and Skills

Proven experience in a similar role, with a track record of successfully managing contracts within the facilities management, building services or property services industry.
Strong leadership and team management skills, with the ability to motivate and inspire others.
Excellent organisational abilities, with a keen eye for detail and a systematic approach to task management.
Proficiency in using job management systems and other relevant software applications.
Exceptional communication skills, both verbal and written, with the ability to interact effectively with internal teams, external stakeholders, and clients.
Strong problem-solving skills and the ability to make sound decisions under pressure.
Flexibility and adaptability to respond effectively to changing priorities and operational requirements.

Offering

Salary up to £DOE
Hours of work Monday – Friday 8am – 5pm or 9am – 6pm (1hour lunch)
Holidays 20 days and 9 statutory
Death in service
Employee Discounts Scheme
Gym membership discount
Free parking

If you are interested in this position, please apply today by sending your CV!

Not the job for you but know someone who would be perfect for the role? Why not refer a friend and if they are successfully placed in the job you will receive £250 worth of vouchers? Refer A Friend