Total 212 Manager level Customer Service job vacancies in Altona North, Victoria

Melbourne Tractors is a leading supplier of new and used construction and earthmoving equipment, with branches located in Somerton and Dandenong, Victoria. A family-owned company that is successfully operating from 4 locations around Victoria with branches at Somerton, Dandenong, Ballarat, and Terang for over 30 years.

Melbourne Tractors is the authorised dealer for Kobelco Excavators, New Holland Construction, ASV Positrack Loaders, Merlo Telehandlers, MSB Hammers, KenBuilt and Digga Attachments. We stock everything from track loaders, wheel loaders and skidsteer loaders to compact and heavy excavators, backhoe loaders and telehandlers.

We are seeking highly qualified Customer Service Manager to join our success-driven team at our Meltrac Machinery Branch in Terang, Vic on a full time and permanent basis.

Key Responsibilities include but are not limited to:
Develop and review policies, programs and procedures concerning customer relations and goods and services provided
Maintain good customer relationships
Oversee and assist with customer queries and concerns
Oversee and assist with the day-to-day customer service function including phone and email support
Process customer and supplier invoices (recipient created) using company specific software
Provide customer summaries and reports using company specific software and excel
Provide efficient business–focused customer services and respond proactively to verbal and written enquiries, in an accurate and timely manner.
Liaise with other organisational units, service agents, contractors, and customers to identify and respond to customer expectations
Maintain business records
Plan and implement after-sales services to follow up customer satisfaction, ensure performance of goods purchased, and modify and improve services provided
Account reconciliations
Ensure the company’s policies, procedures and standards are adhered to
Report and collaborate with senior management to promote growth with customers and suppliers

To be considered for this role, you must have
Excellent customer service relations experience
Excellent working knowledge in Microsoft Office (Outlook, Word, Excel)
Demonstrated excellent time management skills including the capability to understand and set priorities, and achieve results in an environment of high volumes workloads and tight deadlines.
With proven high level of professionalism, discretion, and confidentiality
Strong communication and reporting skills
Must be able to work independently or as part of a team
Great interpersonal skills.

If you possess the qualities and skills required for this role and you feel this job is for you, please apply now!
Salary: Between $70,000 and $75,000 per annum + Super

28th October,
Join Our Team at Tenterfield Care Centre as a Care Manager! Discover the charm of Tenterfield, an unspoilt gem, and be part of our dedicated team while taking your career to the next level.      What's in it for you:

Competitive Remuneration


Annual salary based on relevant experience (subject to approval)
Plus, 11.5% Superannuation


Tax Benefits: Not-for-Profit Salary Packaging


Tax-free benefits up to $15,900
Plus, a $2,650 Meals & Entertainment Card


Visa Sponsorship


Fast-track entry to Australia for the right candidate
Upfront family VISA costs covered (valued at $33,000)


Comprehensive Well-being Support


Dedicated relocation assistance
Integration into a vibrant new community
Access to an Employee Assistance Program (EAP)
Corporate discounts from Medibank


Career

... Click here to view more detail / apply for Care Manager

Ozcare is looking for a new Care Manager Lead - to support the Care Manager team to develop and grow their Home Care Package business within their branch. 
Your Role

Reporting to the Branch Manager, you'll be responsible for providing leadership to a dedicated Care Manager team in the planning, managing and leading client care and support across a range of programs. You'll also play a key role in co-ordinating the involvement of Ozcare's multi-disciplinary teams and other services to support effective care. You will play a pivotal role in ensuring consistency in governance and compliance, while driving service growth.
As a Care Manager Lead you will:

Manage and co-ordinate care services to ensure the highest standards of care
Develop and implement care plans tailored to individual client needs
Liaise with clients, families, and healthcare professionals to ensure comprehensive care
Foster strong
... Click here to view more detail / apply for Care Manager Lead ? Townsville

• Responsible for all aspects of the Research Unit, including the research program, personnel, Unit facilities, technology transfer, and fund accountability and distribution of funds and other resources for the research program.
• Guide research programs, determine customer expectations, and advise industry leaders on technical and practical matters related to the research subject.
• Develop and release sunflower germplasm and inbred lines with enhanced yield potential, desirable oil traits, or resistance to crop pests (insects and pathogens), along with effective molecular markers.
• Develop knowledge and technology for sunflower through research on sunflower biochemistry, physiology, genetics, genomics, pathology, and end-use quality.
• Identify and characterize traits associated with resistance to insect pests and improved sunflower-pollinator interactions and evaluate their effectiveness in insect management systems.
• Characterize resistance to diseases in relevant crops, and support development of innovative diagnostic technologies, disease management systems, genomic resources, and crop germplasm exhibiting durable resistance to Sclerotinia sclerotiorum.

Starting at $122,198 Per Year (GS 14-15)

• Conduct research on projects to develop novel and improved crop and food products. These may include a focus on pulse crop products for use in flours, beverages, and/or meat substitutes, thereby creating expanded markets for agricultural crops.
• Provide vision, exercise leadership, and maintain line authority over scientists and support personnel assigned to the Unit.
• Ensure that the Unit’s research is integrated into the national strategies for novel and improved crops and food products.
• Maintain and enhance the creativity and productivity of the Unit.
• Hire personnel and manage the human, fiscal, and physical resources assigned to the Unit.
• Serve as the Unit fund holder.
• Provide technical information and consultation, both internal and external to ARS, and ensure the proper interpretation and reporting of scientific research results and information.
• Serve as liaison with cooperating agencies and organizations related to the agricultural industries of the Northern Plains.

Starting at $122,198 Per Year (GS 14-15)

We're hiring smiles! We acknowledge that our staff are our greatest asset.  We are currently seeking applicants for the role of Service Delivery Manager within our Community Care division that is dedicated and committed to helping our clients live their best lives.
About Us
Ozcare's home care services supports our clients to live independently and safely in their own homes for as long as they can. Ozcare's team of carers, nurses, dementia advisors, allied health professionals and case managers work together to support our clients with a wide range of services delivered in their home or in the community, funded through various Commonwealth and State funded programmes. 
Your Role
Based in our Community Care office and reporting to the Branch Manager, you will oversee the day-to-day management and delivery of health programs and support services. You will lead a team of Assistant Coordinators, Schedulers, Administrators, Care ... Click here to view more detail / apply for Service Delivery Manager ? Townsville

The Medicine/Telemetry unit has telemetry monitors for monitoring patients with chest pain or acute myocardial infarction in addition patients with circulatory disorders, Chronic Obstructive Pulmonary Disease (COPD) and heart failure are also served. The Medicine/Telemetry unit occasionally cares for patients, who have had surgical interventions but are in the chronic phase of treatment. Registered Nurses partner with LPN's and Nursing Assistants to provide patient and family centered care in collaboration with an interdisciplinary team of clinicians, who support patients and families in decision-making.

The Registered Nurse Manager is responsible for ensuring that subordinate nursing personnel provide timely nursing care which complies with generally accepted standards of clinical practice. This includes the authority to accept, amend or reject the work of subordinates.

The Registered Nurse Manager has continuing responsibilities for all the following functions to include but not limited to:

• Planning work to be accomplished by subordinates, setting priorities, and preparing schedules for completion or work.
• Assigning work to subordinates based on priorities, selective consideration of the difficulty and the requirements of the assignments, and the capabilities of subordinates.
• Evaluating the performance of subordinates.
• Making recommendations for appointments, advancements, or reassignments of subordinates.
• Giving advice, counsel, or instruction to subordinate personnel on work and administrative matters.
• Hearing and resolving complaints of subordinates and patients. Referring more serious complaints not resolved to higher level supervisors.
• Recommending and/or taking disciplinary action where appropriate.
• Identifying developmental and training needs of subordinates and providing or making provision for such development and training.
• Identifying developmental and training needs of subordinates and providing training.
• Responsible for performance measures, performance improvement, customer/patient satisfaction and safety.
• Develops and manages collaborative partnerships with physicians and other clinicians

Preferred Qualifications:

• A minimum of five (5) years demonstrated successful nursing practice.
• Demonstrated experience on medical surgical unit and oncology unit.
• A minimum of two (2) years of recent successful management experience at the assistant nurse manager level or higher.
• Candidates should possess a thorough knowledge of current behavioral health concepts, principles and methods of treatment and the ability to supervise other nursing staff in a healthcare setting.
• VA experience with Veteran patient population.
• Demonstrated ability to work effectively with patients, families, and other members of an interdisciplinary team.
• Demonstrated history of collaborative relationships with physicians and other support services and leadership.
• Documented evidence of knowledge and skill including: Change management, problem solving, customer relations, decision making, priority setting, organization, critical thinking.

Preferred Certification(s):

• ANCC for medical surgical nursing

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday through Friday 8:00a.m.-4:30p.m.
Telework: Ad-Hoc Telework may be authorized at the discretion of the Service Chief or equivalent
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $108,267 Per Year (VN 00)

Please read the attached Applicant Pack prior to completing your application form to find out more information. Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application.

We are looking to recruit a professional and experienced Project Manager to join our long running Housing Related support service in North East Lincolnshire. Working alongside a team of support workers, and the Mental Health Operations Manager, you will ensure the service provides flexible and bespoke, outcome-focused support packages to vulnerable single people, couples and families and expectant mothers over the age of sixteen to maintain their accommodation independently or who require HRS to access accommodation.

You will offer support the Operations Manager to line manage a staff team to ensure that they are working to meet service user goals and aspirations. You will also undertake a range of holistic assessments. You will work in a strengths based way to understand service user needs, and risk, creating support plans and accurate records on our ECCO system.

You will have an eye for quality and a high level of empathy. You will promote a positive culture in our service and work to ensure that our service users meet their potential.




Vacancy Reference Number: 71870

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number




Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.




We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.




We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme.

For over nine decades, we've been an integral part of the Australian manufacturing landscape, contributing to the iconic design ethos of the nation. Since the early days, when Vegemite was becoming a household staple, our brand has been there, crafting quality products that have graced Australian homes across the country.





Over recent times our products have featured on The Design Files, in The Local Project videos and winning praise on The Block. Weve come a long way over the past 90 years and have an even brighter journey ahead of us.




A New Chapter Begins: National Customer Service & Telesales Management Opportunity in Tullamarine





Imagine a place where your passion for customer service excellence and leadership come together to create unforgettable customer experiences. At Laminex, we believe in innovation, agility and excellence in




... Click here to view more detail / apply for National Customer Service and Telesales Manager

What will I do in this position if hired?

In this Local Hire (Planning Support Unit Leader) position, you will be responsible for preparing and developing plans for an incident; including Incident Action Plans (IAP), Incident Strategic Plans, Continuity of Operations (COOP) Plans, Contingency Plans, Transition Plans and other supporting plans.

Typical assignments include:

• Coordinating and supporting the implementation of disaster response services and programs.
• Analyzing resource requirements and capabilities to enable program delivery and performance.
• Compiling and updating information to support plan developments for: Continuity of Operations (COOP) Plan; Strategic Plan and Timeline; Transition Plan; Closeout Plan; Demobilization Plan when assigned to the Demobilization Unit; and other plans.
• Providing planning guidance and training to other functional elements in the development of incident plans when requested or directed.
• Supervising Planning Specialist and overseeing activities to include: gathering and analyzing information for accuracy, redundancy and relevance.

What else do I need to know?

This announcement is for a position as a FEMA Local Hire. Local Hire employees help FEMA respond to, recover from and mitigate hazards by performing a variety of emergency management functions which are not limited to disaster survivor assistance, conducting and verifying damage assessments, and providing administrative, financial and logistical support.

Local Hires are Temporary Positions. The Local Hire Program is an appointment type granted under the Robert T. Stafford Disaster Relief and Emergency Assistance Act, Section 306 (b), which authorizes FEMA to appoint such temporary employees as necessary to accomplish work authorized under the Act. Appointments under this authority within FEMA are made to the excepted service and are nonpermanent in nature. A local hire's term of employment is 120 days. Local Hire appointments may be extended, in 120-day increments, based on the needs of the disaster.

FEMA is committed to ensuring that its workforce reflect the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people it serves. To learn about the ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit www.fema.gov.

Starting at $41.86 Per Hour (IH 00)

We're searching for a compassionate full time Care Manager at Respect Tongala. If you're fueled by the desire to create a meaningful impact in the lives of residents within a residential aged care home, seize this opportunity to lead with purpose and compassion.

About Us: As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect. Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

Our purpose: To care for the elderly in our communities in an environment of respect, value, and belonging.

The Opportunity: The Care Manager is responsible for the coordination and delivery of quality clinical care to residents in accordance with contemporary practice. The Care Manager is responsible to plan, allocate and delegate duties and facilitate the delivery of care according to documented policies and procedures. The Care Manager will contribute to the effective administration of human, material and fiscal resource management according to budgetary requirements.

Essential:

• Successful completion of a minimum Bachelor Degree in Nursing (RN) for all aged care facilities.
• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• Minimum 3 years experience in residential aged care.
• Working knowledge of the requirements of the Quality Agency Standards, Specified Care and Service Principles of the Aged Care Act, Documentation Standards, Residents Rights, Aged Care Funding Instrument and other relevant legislation, regulations and codes of practices.
• Sound clinical knowledge and skills in accordance with contemporary practice.
• Current National Police Certificate (or ability to acquire).

Desirable:

• Previous nursing management experience.
• Experience and involvement in accreditation processes.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we offer you:

• Attractive pay incentives, along with not-for-profit salary packaging.
• Up to $5,000 relocation allowance to assist with relocation (if applicable).
• Long-term job security in an industry resistant to economic fluctuations.
• A thriving, positive organisational culture that prioritises well-being.
• Abundant prospects for personal and professional growth through learning and development initiatives.

About The Role
Are you a positive role model with excellent leadership skills, where respect and dignity are at the centre of your values? Are you looking for the next step in your care career? If so, then this could be an Ideal opportunity for you….
HC-One will support you to take your career to the next level. In return for your hard work, dedication and commitment, we will provide you with everything you need to move forward and take the next step to Care Manager and beyond. With your previous care experience, you will be leading our care team to provide personalised care, meeting and exceeding our resident’s expectations.
NVQ level 2 in Health & Social Care is essential for this role, and must be willing to complete Level 3
At least 6 months experience of being a Senior / Team Leader in a Residential Care Home Setting is essential.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Night Care Manager we will invest in you and you will enjoy additional support and benefits including:

- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- First-rate working environment in a purpose-built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme

About The Company
The Regent Road family are recruiting!

Regent Road is a 7-bed supported living service near Morecambe! We are a five minute walk from Morecambe Promenade where we visit often to enjoy fish and chips or an ice cream or even dip your toes in the sea! We are also a 5 minute walk to Morecambe fc and we've been known to enjoy a game or two down at the football stadium! We like to take a bus ride to Lancaster city centre to catch up with friends over coffee and of course go shopping!

The individuals we support here at Regent Road are always busy and love getting up to new things! Katie can often be found winning a round or two at the local bowling alley! Archie loves drawing, scrabble, dominoes and computer games and Nic loves a pamper and getting her nails done! We all love heading out into the community, whether that be to go swimming, visit the football club, the local library or to watch the next best movies in the cinema!

If you’re looking for a job that’s meaningful where you can make a difference - then it’s time to apply and to meet our Regent Road family!
At Salutem Care and Education, we recognise the value and wisdom that come from all stages of life. Join our team to be a part of a community that truly appreciates the richness of age diversity.

About The Role
As a Team Leader you will assist the Registered Manager in all aspects of the day-to-day running of the home, this includes ensuring that the needs of the service users are met, managing the staff team, monitoring the quality of care and support, ensuring high standards of professional practice, whilst achieving compliance with external regulatory standards.
Reporting to the Registered Manager, the post holder will work to ensure that specialist and quality care and support for service users is maintained through assisting in the planning, implementation, supervision and evaluation of service user care and support. The Team Leader's will also be required to ensure that policies, procedures, systems and workplace practices are fully implemented and consistently applied.

You will be passionate about motivating and empowering your team and encouraging their development. You will also be an inspiring role model, leading by example, imparting knowledge, championing best practice and promoting new thinking, enabling the team to help the people we support to make choices and decisions, live each day to the fullest and develop life skills along the way.

We are looking for a highly motivated team member who will either have or be working towards NVQ/Diploma in Health and Social Care level 3/5. Experience of working with individuals with communication difficulties is desirable. A sound working knowledge and understanding of CQC Regulations and Standards, the Mental Capacity Act and the Deprivation of Liberty Standards is also desirable.

Creating an environment where people feel safe, we work with each individual to build their confidence and skills, empowering them to lead a rich and fulfilling life as independently as possible.

The successful candidate will need to show a high level of commitment and flexibility in the role and be able to work closely with the Registered Manager and staff team to ensure the very best outcomes are achieved for the individuals residing at Ashleigh House.

In this role you will be expected to:

- Demonstrate written communication skills, sufficient to contribute to a record keeping system.
- Be able to demonstrate a warm, person centred and affirmative approach to the individuals we support.
- Be able to remain compassionate, and professional during challenging times.
- Be willing to work alongside clinical professionals
- Be open to new ideas and ways of working.
- Lead and delegate appropriately when on shifts.
- Complete regular staff supervisions.
- Be a positive role model in all aspects of our daily work life
- Assist an individual when in crisis to manage their behaviours

Benefits

- FREE Online 24/7 GP Service for you and your family from a GP who can prescribe
- Competency Frameworks and Pay Scales
- Wagestream – where any day can be a payday
- Refer-a-Friend Scheme - Instantly earn points and cash rewards
- Sovereign Health Care Plan
- Canada Life, Group Life Assurance
- Blue Light Card
- Blink, our internal communications app
- Pension scheme
- Free DBS check (Disclosure and Barring Service)

We have a massive duty of care towards those we support who are often the most vulnerable in society, which is why our staff are encouraged to keep up to date with vaccines and focus on self-care too. You can find out more about us on our recruitment site. There’s information about the team, our benefits, training and importantly what makes us ‘HumanKind’.
If you like the look of us, register your interest for a role. You never know, you might find a job to love, just around the corner!

As a Wildlife Refuge Manager your duties will include but are not limited to the following:

• Oversees, reviews and approves land and aquatic conservation activities, habitat creation, restoration, and contaminant projects, research studies, population studies, wildlife inventory, and monitoring activities to include species lifecycle requirements and management at assigned Refuge/WMD(s).
• Develops and maintains partnerships with other Federal, state, and local agencies, private organizations, and special interest groups to protect lands around the Refuge/WMD(s). Manages and carries out active stewardship of natural resources beyond the boundaries of the Refuge/WMD(s) to improve, enhance, and protect trust resources over large geographic areas.
• Updates, prioritizes, manages, and/or utilizes automated systems for budget tracking, procurement, time and attendance, asset inventories/maintenance, etc. (e.g., Refuge Operation Needs (RONS) and Maintenance Management System (MMS)/Service Asset Maintenance Management System (SAMMS) project entries and Refuge Annual Performance Plan (RAPP) submissions).
• Administers the facilities and equipment management program. Develops various work plans and organizes projects covering the construction, repair and maintenance of equipment, buildings, roads, trails, fences, dikes, and other infrastructure.
• Supervises a team of professional, technical, analytical, administrative support staff, and blue collar workers (permanent and seasonal staff), setting a team attitude of adhering to high professional standards and completion of accurate, high quality work.

Starting at $86,962 Per Year (GS 12)