Total 8 Manager level Customer Service job vacancies in Cheadle, SK8 1JE

Job Description

Deputy Nursery Room Leader - Level 3

Salary: Up to £27,000

40 hours per week

Are you ready to embark on an exciting adventure as a Deputy Nursery Room Leader? Join our client's vibrant team and play a crucial role in shaping the minds of their little ones. As a Level 3 qualified Nursery Room Leader, you'll help create a nurturing environment and ensure top-notch care for all children. The Nursery features beautiful room specific rooms and a fun indoor play area, where children can use their imagination and explore.

Qualifications

• Hold a Level 3 qualification in Early Years Education or above
• Have proven experience in a nursery or childcare setting.
• Possess a solid grasp of the EYFS framework and safeguarding practices.
• Excel in communication and organizational skills.

Benefits:

• Have an additional day off for your birthday
• Heavily discounted childcare
• Annual leave increasing with service
• Team events and yearly awards
• Company sick pay
• Employee assistance programme
• Benefits app - get access to discounts across high-street shops and many more!

Responsibilities

• Work closely with the Nursery Room Leader to organize fun and educational activities for the kids, following the EYFS framework.
• Help manage and supervise the staff to maintain a safe and exciting environment.
• Build strong connections with parents and families, providing effective communication and support.
• Play a part in creating learning materials, ensuring a child-centred approach to planning and delivery.

Reference: WILL79901/EC

INDCHI

Customer Service Team Leader - Brighton & Hove City Council

Location: Bartholomew House & Hove Town Hall

Salary: £16.63ph PAYE

Contract: Temporary, Full time

ASAP Start

Guidant Global have an exciting opportunity for an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council.

Working in liaison with and reporting to the Security & Customer Service Manager, you will be leading and inspiring team members to deliver outstanding service, supporting all council services, external stake holders and customers that rely on Customer Service Centres, Switchboard and Reception Units.

We are looking for a strong, flexible leader, based at two Customer Service Centre sites this is a varied role where you will be line managing 6 customer service team members. To fulfill the Customer Service Team Leader role you will have experience of line managing staff in a customer service setting, conducting 121' and managing PDP's for your team members.

Your role will entail:

• To lead,develop and manage the customer service teams, inspiring a strong, positive and united team spirit, especially during periods of difficulty.
• Coach and mentor each team member in line with each individual's Personal Development Plan (PDP)
• Conduct team's scheduled 121 meetings
• To prepare staff and service for times of change particularly contentious issues and support and lead the team through change
  
• Motivate team to ensure all are engaged to perform in the most effective way

This is a fully on-site based role with no at home working, your time will be split between the two Customer Service Centres to meet business needs.

We are looking for someone with the below skills and experience:

• Good problem solving and analytic skills
• Experience of line managing staff, prioritising workloads and practising time management
  
• Great customer service skills, you will be the first line of enquiry
• Brilliant people skills
• Experience of dealing with difficult members of the public in a customer service environment
• Excellent and confident communication skills dealing with senior managers, the public, stakeholders and other staff
• Experience of working in a local authority environment providing customer services (desirable)

If this sounds like you please apply now!

Guidant Global is acting as an Employment Business in relation to this vacancy.

Job Description

Deputy Ward Manager/Charge Nurse (RMN/RNLD)

Salary: £40,000 - £48,000, depending on experience and ward

37.5 hours per week

The successful candidate will demonstrate strong leadership skills and a passion for providing high-quality care to individuals with mental health needs. This role will involve working in an adult acute, CAMHS, or PICU setting, and will require an individual who is both compassionate and dedicated to making a difference in the lives of our client's patients.

Qualifications

• RMN or RNLD qualification
• Current registration with the UK NMC
• Proven experience in a leadership or supervisory role
• Experience in adult acute, CAMHS, or PICU settings
• Strong communication and interpersonal skills
• Ability to work effectively within a multidisciplinary team

Benefits

• Free onsite parking
• Subsidised lunches
• 25 days holiday plus bank holidays and your birthday off
• Online benefits and cashback rewards
• Dedicated career pathway
• Funded training opportunities
• Competitive salary
• NMC payment in full
• Pay enhancements

Responsibilities

• Provide leadership and support to the nursing team in delivering high-quality care
• Assist in the development and implementation of care plans
• Coordinate and oversee the day-to-day operations of the ward
• Support and mentor junior staff members
• Collaborate with multidisciplinary teams to ensure holistic care for patients
• Monitor and maintain high standards of patient safety and risk management
• Contribute to the ongoing evaluation and improvement of services

Reference: WILL79512/DB (JC)

INDNUR

Job Title: Business Centre Manager - Facilities management
Salary: Upto £29,500p/a DOE (plus the ability to earn 25% of the salary in bonuses)
Location: Cheadle SK8 (Must have flexibility to travel to other sites across the North West)
Hours: 9am - 5pm Monday to Friday
Permanent Contract

Commercial duties:

• Carry out customer viewings
• Engage in the sales process from customer viewings to signing office agreements.
• Own and drive the customer journey from end to end, ensuring we are consistently exceeding customers' expectations and maximising conversion
• Onboarding - manage customer key touchpoints throughout their term (e.g., show round, move in, post move in feedback)
• Retention - own the end to end renewal process
• Processing of supplier invoices
• Monthly invoicing
• Reviewing and managing site P&L against budget
• Achieve budgeted profit for your Centre
• Ensure Centre debt is regularly reviewed, all overdue invoices are resolved in line with budget, with regular liaison with Credit Control team.
• Engage in regular networking events
• Build relationships with local Commercial Real Estate Agents

Customer Service duties:

• Take full responsibility for customer service within centre
• Responsibility for the prompt resolution of all customer queries/enquiries
• Understand the output of the NPS, ensuring agreed Action Plan is delivered
• Manage customer move in and out efficiently, cost effectively and smoothly
• To ensure meetings room standards are maintained (ie furniture layout set-up as requested and equipment checked)
• Work closely with Operations team to ensure site standards are maintained and maintenance and refurbishments are completed on time.
• Responsible for the day-to-day operation of the business centre
• Daily walk round to confirm that standards of appearance are being maintained.
• Ensure that company procedures are adhered to.
• Ensure that all Health & Safety procedures are adhered to. (Weekly fire alarm tests, six monthly evacuations, identification of hazards of slips, trips and falls etc)

General duties:

• Take responsibility for own learning and development.
• Actively participate in, and drive, activities that improve the quality of the service.
• Maintain up-to-date knowledge of local market including current customer base, direct competition and local commercial rates
• Where role requires line management of direct report
• Any other duties reasonably required by your line manager

Key Skills:

• Proven sales skill and experience
• Good working knowledge of Microsoft 365
• Marketing
• Negotiating
• Excellent time management and prioritization
• Line management experience
• Excellent communication skills at all levels
• Problem solver by nature
• Professional appearance and personality
• Flexible
• Must own a Full clean driving license

APPLY TODAY!

#CPProfessional

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

This role is posted on behalf of The Recruitment Co., a sister company of Blue Arrow.

Job Description

Nursery Third In Charge/Room Leader

Up to £30,000

Full-Time Hours

The ideal candidate will be enthusiastic about creating a safe, nurturing, and inclusive environment for young children. As a Nursery Third In Charge/Room Leader, you will play a crucial role in supervising and leading a team of nursery practitioners to ensure the delivery of high-quality care and education to children.

Qualifications

• Hold a minimum of Level 3 Early Years qualification or above, with a strong understanding of child development and learning theories.
• Demonstrated experience as a Room Leader in a nursery setting, showcasing exceptional leadership, organizational capabilities, and a proven ability to inspire and motivate a team.
• Thorough understanding of EYFS (Early Years Foundation Stage) and proficient knowledge of safeguarding procedures, ensuring the highest standards of care and safety for children.
• Excellent communication skills, both verbal and written, coupled with strong leadership abilities, and a collaborative approach to working with colleagues and families.
• Commitment to advancing diversity, equality, and inclusion within the nursery environment, and promoting an environment that fosters respect and understanding.

Benefits:

• Heavily discounted childcare
• Additional day off for your birthday
• Annual leave increasing with service
• Opportunities to gain more qualifications
• Career progression opportunities
• Staff recognition and rewards
• Perkbox account
• Employee assistance programme
• Enhanced sick pay

Responsibilities

• Lead and supervise a team of nursery practitioners to ensure the delivery of high-quality care and education, providing continuous guidance, support, and mentorship.
• Develop and execute a diverse range of age-appropriate activities and learning experiences that cater to children's unique interests and developmental needs.
• Monitor and assess children's progress, maintaining detailed and accurate records, and fostering transparent and open communication with parents and families to ensure their involvement in their child's development.
• Uphold a safe, secure, and hygienic environment by adhering to robust health and safety guidelines and procedures at all times.
• Cultivate a positive, inclusive, and diverse atmosphere that celebrates and respects the cultural diversity of children and families, and instills a sense of belonging and acceptance.

Reference: WILL79319/EC

INDCHI

Customer Relations Manager

Full time- 37.5 hours per week

£45,318-£50,115 per annum (plus bonus) based on skills and experience.

Permanent

Hybrid working – Head Office (Stockport) and home working, with travel across the North West and Yorkshire

· We have a new and exciting opportunity for a Customer Relations Managertojoin our friendly and professional team. The role is hybrid and is based from Stockport with travel across our services in the Northwest and Yorkshire.

About you

· Have successful prior experience of a business development / relationship management role .

· Previous experience of working with a CRM system.

· Ability to effectively develop, manage and leverage relationships with internal and external stakeholders.

· Solid understanding of business development systems and processes.

· Ideally have experience in a health and/or social care environment but this is not essential.

Have access to a vehicle for work purposes with the ability to travel to the sites within the Care in Mind portfolio

Care in Mind provide residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Company Benefits
• 30 days holiday (Rising to 35 days with service including bank holidays)
• An additional day off each year for your birthday
• Opportunity to work part time hours if this suits your circumstances
• Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate)
• Paid Training, Induction and DBS check
• Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
• Blue Light Card to access further shopping discounts
• Enhanced company pension
• Life Assurance (2 x annual salary)
• Enhanced maternity/paternity leave
• Employee Assistance Programme/24-hour Counselling Service

About the role

This is a new role where you will support the Head of Strategy and Pathways in developing opportunities for business growth. It is a role where you will have the opportunity to develop your career and create a real impact in growing company. The key elements of your role will include;

· Have a lead role in the generation of referrals into the service.

· To develop new relationships and build on / leverage existing relationships with key stakeholders within Local Authorities, ICBs, NHS Trusts and Provider Collaborative pathways.

· Work with the Head of Strategy and Pathways and Clinical Pathways Manager in implementation and delivery of the departmental and organisational growth strategy, including identification of potential new opportunities.

· Support market and competitor mapping to understand and monitor the landscape to ensure Care in Mind maintains an advantage and to identify market gaps.

· Supporting the clinical and residential MDTs in management of placement commissioning issues and business defence.

· Support development and implementation of departmental activity reports by ensuring that all information on the CRM system is accurate and complete.

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please apply today.

Additional Information:

Care in Mind operates a safer recruitment process and as part of this process the successful candidate will be subject to an basic DBS check.

We are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

We reserve the right to close the advert early, should we appoint a suitable candidate.

Please note that we do not hold a licence to offer sponsorship. You will need to have the appropriate visa in place to work the required hours.


This advert closes on Sunday 2 Jun 2024

Proud member of the Disability Confident employer scheme

About the role This is a new role where you will support the Head of Strategy and Pathways in developing opportunities for business growth. It is a role where you will have the opportunity to develop your career and create a real impact in growing company. The key elements of your role will include; Have a lead role in the generation of referrals into the service. To develop new relationships and build on / leverage existing relationships with key stakeholders within Local Authorities, ICBs, NHS Trusts and Provider Collaborative pathways. Work with the Head of Strategy and Pathways and Clinical Pathways Manager in implementation and delivery of the departmental and organisational growth strategy, including identification of potential new opportunities. Support market and competitor mapping to understand and monitor the landscape to ensure Care in Mind maintains an advantage and to identify market gaps. Supporting the clinical and residential MDTs in management of placement commissioning issues and business defence. Support development and implementation of departmental activity reports by ensuring that all information on the CRM system is accurate and complete. If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please apply today. Additional Information: Care in Mind operates a safer recruitment process and as part of this process the successful candidate will be subject to an basic DBS check. We are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community. We reserve the right to close the advert early, should we appoint a suitable candidate. Please note that we do not hold a licence to offer sponsorship. You will need to have the appropriate visa in place to work the required hours.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours